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The differences between front office managers and office leads can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a front office manager and an office lead. Additionally, an office lead has an average salary of $80,536, which is higher than the $52,141 average annual salary of a front office manager.
The top three skills for a front office manager include customer service, reservations and guest service. The most important skills for an office lead are data entry, patients, and powerpoint.
| Front Office Manager | Office Lead | |
| Yearly salary | $52,141 | $80,536 |
| Hourly rate | $25.07 | $38.72 |
| Growth rate | 18% | -8% |
| Number of jobs | 80,983 | 36,245 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 48% | Bachelor's Degree, 44% |
| Average age | 47 | 47 |
| Years of experience | 6 | 6 |
Front office managers act as the senior person in an office setting and are responsible for keeping a professional work environment, administrative support, and staff supervision. They have varied tasks and duties, including managing accounting functions, approving office equipment and supplies, and allocating work assignments. They often use several skills to accomplish their responsibilities, including in-depth knowledge of the organization, a better understanding of the company's offerings and products, and awareness of other employees' different roles.
An office lead is responsible for performing complex administrative tasks, especially in front office operations, managing staff performance, and providing high-quality customer service by responding to visitors' inquiries and concerns and directing them to the appropriate department. These leads monitor daily business transactions, write business reports, and manage the information in the system database. They also schedule appointments, business travels, and company meetings and ensure that the plans meet the allocated budget and requirements of the management.
Front office managers and office leads have different pay scales, as shown below.
| Front Office Manager | Office Lead | |
| Average salary | $52,141 | $80,536 |
| Salary range | Between $38,000 And $70,000 | Between $50,000 And $128,000 |
| Highest paying City | Washington, DC | Washington, DC |
| Highest paying state | New York | New Jersey |
| Best paying company | Nomura Securities | Capgemini |
| Best paying industry | Hospitality | Manufacturing |
There are a few differences between a front office manager and an office lead in terms of educational background:
| Front Office Manager | Office Lead | |
| Most common degree | Bachelor's Degree, 48% | Bachelor's Degree, 44% |
| Most common major | Business | Business |
| Most common college | Cornell University | California State University - Bakersfield |
Here are the differences between front office managers' and office leads' demographics:
| Front Office Manager | Office Lead | |
| Average age | 47 | 47 |
| Gender ratio | Male, 32.2% Female, 67.8% | Male, 27.9% Female, 72.1% |
| Race ratio | Black or African American, 10.2% Unknown, 4.7% Hispanic or Latino, 19.2% Asian, 5.4% White, 59.9% American Indian and Alaska Native, 0.6% | Black or African American, 9.6% Unknown, 4.7% Hispanic or Latino, 19.1% Asian, 5.3% White, 60.7% American Indian and Alaska Native, 0.6% |
| LGBT Percentage | 8% | 8% |