How To Become A Front Office Secretary: What It Is and Career Path

What is a front office secretary and how to become one

Updated January 8, 2025

3 min read

There is more than meets the eye when it comes to being a front office secretary. For example, did you know that they make an average of $18.32 an hour? That's $38,104 a year! Between 2018 and 2028, the career is expected to grow -8% and produce -286,900 job opportunities across the U.S.

ScoreFront Office SecretaryUS Average

Salary

3.0

Avg. Salary $38,104

Avg. Salary $59,228

Stability level

6.0

Growth rate -8%

Growth rate 0.3%

Diversity

3.0

Race

American Indian and Alaska Native 0.73%

Asian 3.80%

Black or African American 9.12%

Hispanic or Latino 15.97%

Unknown 3.87%

White 66.51%

Gender

female 92.62%

male 7.38%

Age - 52

Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 52

Stress level

6.0

Stress level is manageable

7.1 - high

Complexity level

4.4

Complexity level is basic

7 - challenging

Work life balance

7.6

Work life balance is good

6.4 - fair

Key steps to become a front office secretary

Explore front office secretary education requirements

Most common front office secretary degrees

High School Diploma

27.3 %

Associate

26.5 %

Bachelor's

26.0 %

Start to develop specific front office secretary skills

Skills	Percentages
Patients	27.54%
Patient Appointments	24.07%
Data Entry	7.84%
Appointment Scheduling	4.34%
Front Desk	3.10%

Complete relevant front office secretary training and internships

Accountants spend an average of Less than 1 month on post-employment, on-the-job training. New front office secretaries learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a front office secretary based on U.S. Bureau of Labor Statistics data and data from real front office secretary resumes.

Research front office secretary duties and responsibilities

Lead DoD team that assist Pakistan in gaining military capabilities to conduct counter-terrorism operations against the Taliban.
Greet patients, review accounts and update patient information and demographics.
Proofread materials and applications for accuracy, completeness, compliance with departmental policies, regulations, and minimum requirements.
Monitor checkout stations to ensure that they have adequate cash available and that they are staff appropriately.

Prepare your front office secretary resume

When your background is strong enough, you can start writing your front office secretary resume.

You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a front office secretary resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

Choose from 10+ customizable front office secretary resume templates

Build a professional front office secretary resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your front office secretary resume.