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Front Office Specialist Careers

Front office specialists are responsible for ordering lab work and x-rays while interacting effectively with individuals at all company levels professionally and confidentially. They provide a timely, complete, and accurate response to the customer and prepare, review, and send patient statements. They also perform various activities, such as contacting patients by phone and resubmitting claims to third-party payers. Front office specialists earn a median sum of $27,000 annually or $13 per hour.

Front office specialists are vital team members in achieving patient experience and financial goals. It is a highly functioning position that requires focus and expertise. They perform administrative functions, including answering telephones, scheduling appointments, and cash management. They also illustrate exceptional customer service and the ability to multi-task.

Front office specialists mostly hold a high school diploma or its equivalent from an accredited program. Garnering some years of administrative front office experience in a physician practice or health care setting may prove advantageous. Some employers prefer candidates with previous customer service experience and excellent communication and computer skills.

There is more than meets the eye when it comes to being a front office specialist. For example, did you know that they make an average of $13.27 an hour? That's $27,611 a year!

Between 2018 and 2028, the career is expected to grow -4% and produce -110,600 job opportunities across the U.S.

What Does a Front Office Specialist Do

There are certain skills that many front office specialists have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed detail oriented, customer-service skills and organizational skills.

When it comes to the most important skills required to be a front office specialist, we found that a lot of resumes listed 16.9% of front office specialists included front office, while 12.8% of resumes included medical records, and 8.9% of resumes included patient care. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.

When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the front office specialist job title. But what industry to start with? Most front office specialists actually find jobs in the health care and non profits industries.

How To Become a Front Office Specialist

If you're interested in becoming a front office specialist, one of the first things to consider is how much education you need. We've determined that 18.2% of front office specialists have a bachelor's degree. In terms of higher education levels, we found that 1.6% of front office specialists have master's degrees. Even though some front office specialists have a college degree, it's possible to become one with only a high school degree or GED.

Choosing the right major is always an important step when researching how to become a front office specialist. When we researched the most common majors for a front office specialist, we found that they most commonly earn associate degree degrees or bachelor's degree degrees. Other degrees that we often see on front office specialist resumes include high school diploma degrees or diploma degrees.

You may find that experience in other jobs will help you become a front office specialist. In fact, many front office specialist jobs require experience in a role such as medical assistant. Meanwhile, many front office specialists also have previous career experience in roles such as customer service representative or administrative assistant.

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Average Salary
$27,611
Average Salary
Job Growth Rate
-4%
Job Growth Rate
Job Openings
75,778
Job Openings

Front Office Specialist Career Paths

Top Careers Before Front Office Specialist

Top Careers After Front Office Specialist

Front Office Specialist Jobs You Might Like

What is the right job for my career path?

Tell us your goals and we'll match you with the rights job to get there.

Average Salary for a Front Office Specialist

Front Office Specialists in America make an average salary of $27,611 per year or $13 per hour. The top 10 percent makes over $31,000 per year, while the bottom 10 percent under $24,000 per year.
Average Salary
$27,611
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Recently Added Salaries

Job TitleCompanyascdescCompanyascdescStart DateascdescSalaryascdesc
Front Office Specialist COL Pediatrics
Front Office Specialist COL Pediatrics
Columbus Regional Hospital
Columbus Regional Hospital
05/13/2021
05/13/2021
$27,90305/13/2021
$27,903
Front Office Specialist COL Pediatrics
Front Office Specialist COL Pediatrics
Columbus Regional Hospital
Columbus Regional Hospital
05/13/2021
05/13/2021
$27,90305/13/2021
$27,903
Front Office Specialist FAM and IM 10Th
Front Office Specialist FAM and IM 10Th
Columbus Regional Hospital
Columbus Regional Hospital
03/15/2021
03/15/2021
$27,90303/15/2021
$27,903
Front Office Specialist Promtmed25
Front Office Specialist Promtmed25
Columbus Regional Hospital
Columbus Regional Hospital
01/13/2021
01/13/2021
$27,90301/13/2021
$27,903
Front Office Specialist
Front Office Specialist
Eyecare Partners
Eyecare Partners
12/30/2020
12/30/2020
$25,04412/30/2020
$25,044

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Front Office Specialist Resumes

Designing and figuring out what to include on your resume can be tough, not to mention time-consuming. That's why we put together a guide that is designed to help you craft the perfect resume for becoming a Front Office Specialist. If you're needing extra inspiration, take a look through our selection of templates that are specific to your job.

Learn How To Write a Front Office Specialist Resume

At Zippia, we went through countless Front Office Specialist resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

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Front Office Specialist Demographics

Gender

female

86.0 %

male

10.7 %

unknown

3.3 %

Ethnicity

White

59.4 %

Hispanic or Latino

19.4 %

Black or African American

11.8 %

Foreign Languages Spoken

Spanish

87.8 %

Carrier

2.7 %

Filipino

1.4 %
See More Demographics

Front Office Specialist Education

Degrees

Certificate

33.7 %

Associate

22.4 %

Bachelors

18.2 %

Top Colleges for Front Office Specialists

1. University of Pennsylvania

Philadelphia, PA • Private

In-State Tuition
$55,584
Enrollment
10,764

2. University of Virginia

Charlottesville, VA • Private

In-State Tuition
$17,653
Enrollment
16,405

3. New York University

New York, NY • Private

In-State Tuition
$51,828
Enrollment
26,339

4. Maria College of Albany

Albany, NY • Private

In-State Tuition
$15,140
Enrollment
876

5. Northwestern University

Evanston, IL • Private

In-State Tuition
$54,568
Enrollment
8,451

6. Howard University

Washington, DC • Private

In-State Tuition
$26,756
Enrollment
6,166

7. Stanford University

Stanford, CA • Private

In-State Tuition
$51,354
Enrollment
7,083

8. Western Carolina University

Cullowhee, NC • Private

In-State Tuition
$3,926
Enrollment
9,835

9. Duke University

Durham, NC • Private

In-State Tuition
$55,695
Enrollment
6,596

10. California State University - Bakersfield

Bakersfield, CA • Private

In-State Tuition
$7,309
Enrollment
9,142
See More Education Info

Online Courses For Front Office Specialist That You May Like

Patient Safety
coursera

Preventable patient harms, including medical errors and healthcare-associated complications, are a global public health threat. Moreover, patients frequently do not receive treatments and interventions known to improve their outcomes. These shortcomings typically result not from individual clinicians' mistakes, but from systemic problems - communication breakdowns, poor teamwork, and poorly designed care processes, to name a few. The Patient Safety & Quality Leadership Specialization covers the...

Value-Based Care: Managing Processes to Improve Outcomes
coursera

COURSE 3 of 7. This course is designed to introduce you to critical office-based processes that a value-based practice must manage in the drive towards improved patient outcomes. In Module 2, we'll focus on office-based and clinical patient-based supporting functions. At every level in healthcare, guidelines, processes, and functions exist to improve outcomes, and following a consistent process will return the best effect. Refine your understanding of value and learn strategies to provide real a...

Microsoft Office Specialist 2013
ed2go

Microsoft Office Specialist 2013...

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Top Skills For a Front Office Specialist

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 16.9% of front office specialists listed front office on their resume, but soft skills such as detail oriented and customer-service skills are important as well.

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Top Front Office Specialist Employers

1. Concentra
4.6
Avg. Salary: 
$28,534
Front Office Specialists Hired: 
206+
2. Texas Children's Hospital
4.1
Avg. Salary: 
$27,970
Front Office Specialists Hired: 
17+
3. WellStar Health System
4.5
Avg. Salary: 
$29,924
Front Office Specialists Hired: 
17+
4. TriHealth
4.2
Avg. Salary: 
$27,729
Front Office Specialists Hired: 
15+
5. Bon Secours Health System
4.7
Avg. Salary: 
$27,283
Front Office Specialists Hired: 
11+
6. North Florida OB/GYN
4.3
Avg. Salary: 
$30,569
Front Office Specialists Hired: 
8+

Front Office Specialist Videos

Updated October 2, 2020