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Become A Front Office Specialist

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Working As A Front Office Specialist

  • Interacting With Computers
  • Communicating with Supervisors, Peers, or Subordinates
  • Documenting/Recording Information
  • Performing Administrative Activities
  • Getting Information
  • Mostly Sitting

  • Repetitive

  • $30,000

    Average Salary

What Does A Front Office Specialist Do

General office clerks perform a variety of clerical tasks, including answering telephones, typing documents, and filing records.

Duties

General office clerks typically do the following:

  • Answer and transfer telephone calls or take messages
  • Sort and deliver incoming mail and send outgoing mail
  • Schedule appointments and receive customers or visitors
  • Provide general information to staff, clients, or the public
  • Type, format, or edit routine memos or other reports
  • Copy, file, and update paper and electronic documents
  • Prepare and process bills and other office documents
  • Collect information and perform data entry

Rather than performing a single specialized task, general office clerks have responsibilities that often change daily with the current needs of the employer.

Some clerks file documents or answer phones; others enter data into computers or perform other tasks using software applications. They also frequently use photocopiers, scanners, fax machines, and other office equipment.

The specific duties assigned to clerks will depend on the type of office in which they work. For example, a general office clerk at a college or university processes application materials and answers questions from prospective students. A clerk at a hospital files and retrieves medical records.

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How To Become A Front Office Specialist

General office clerks typically need a high school diploma or equivalent and learn their skills on the job.

Education

General office clerks usually need a high school diploma or equivalent.

Courses in using computer applications, such as word processing and spreadsheet software, may be particularly helpful.

Training

General office clerks usually learn their skills while on the job. Their training typically lasts up to 1 month and may include instructions on office procedures, proper phone etiquette, and the use of office equipment.

Advancement

General office clerks may advance to other administrative positions with more responsibility, such as executive secretaries and executive administrative assistants.

Advancement opportunities often depend on work experience and the knowledge of computer applications, such as word processing and spreadsheet software.

Important Qualities

Customer-service skills. Clerks often provide general information to company staff, customers, or the public. They should be courteous and prompt with their responses.

Detail oriented. Clerks perform many clerical tasks, such as preparing bills that require attention to detail.

Organizational skills. Office clerks file and retrieve records. They need to keep records organized to be able to access them quickly and efficiently.

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Front Office Specialist Jobs

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Front Office Specialist Career Paths

Front Office Specialist
Billing Specialist Accounts Receivable Specialist Accountant
Controller
9 Yearsyrs
Billing Specialist Specialist Team Leader
Operations Manager
7 Yearsyrs
Billing Specialist Specialist Consultant
General Manager
6 Yearsyrs
Patient Service Representative Patient Care Coordinator Office Manager
Accounting Manager
7 Yearsyrs
Patient Service Representative Patient Care Coordinator
Office Manager
5 Yearsyrs
Patient Service Representative Patient Care Coordinator Assistant Manager
Account Manager
5 Yearsyrs
Certified Nursing Assistant Team Leader Assistant Manager
Property Manager
6 Yearsyrs
Certified Nursing Assistant Team Leader Office Manager
Business Manager
6 Yearsyrs
Certified Nursing Assistant Registered Nurse Supervisor Case Manager
Patient Care Manager
5 Yearsyrs
Patient Access Representative Coordinator Executive Assistant
Senior Administrative Assistant
7 Yearsyrs
Patient Access Representative Coordinator Consultant
Finance Manager
7 Yearsyrs
Patient Access Representative Coordinator Shift Supervisor
Assistant General Manager
5 Yearsyrs
Account Representative Account Executive Office Manager
Practice Manager
9 Yearsyrs
Account Representative Account Executive General Manager
Chief Executive Officer
8 Yearsyrs
Account Representative Account Executive Operations Manager
Site Manager
7 Yearsyrs
Specialist Consultant Manager
Business Owner
6 Yearsyrs
Patient Coordinator Scheduling Coordinator Executive Assistant
Office Manager Of Human Resources
6 Yearsyrs
Patient Coordinator Executive Assistant
Administrative Manager
6 Yearsyrs
Patient Coordinator Registered Nurse Registered Nurse Supervisor
Clinical Director
9 Yearsyrs
Data Entry Specialist Accounts Payable Clerk Administrator
Business Office Manager
7 Yearsyrs
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Do you work as a Front Office Specialist?

Help others decide if this is a good career for them

Average Length of Employment
Office Specialist 3.0 years
Front Office Clerk 2.3 years
Office Assistant 2.2 years
Top Careers Before Front Office Specialist
Cashier 8.2%
Internship 5.0%
Server 3.1%
Top Careers After Front Office Specialist
Cashier 4.2%
Scheduler 3.2%

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Top Skills for A Front Office Specialist

  1. Medical Records
  2. Insurance Companies
  3. Patient Care
You can check out examples of real life uses of top skills on resumes here:
  • Cross trained into several departments including front office receptionist, switchboard operator, and medical records associate.
  • Communicated with patients' health insurance companies, verifying insurance eligibility and coverage.
  • Provide injections, immunizations and other patient care services as ordered by the medical provider.
  • Perform general front desk duties Patient chart preparation Prepare daily bank transactions Insurance verification Medical billing
  • Provide customer service by communicating effectively with patients and family members and staff.

Front Office Specialist Resume Examples And Tips

The average resume reviewer spends between 5 to 7 seconds looking at a single resume, which leaves the average job applier with roughly six seconds to make a killer first impression. Thanks to this, a single typo or error on your resume can disqualify you right out of the gate. At Zippia, we went through over 2,065 Front Office Specialist resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

Learn How To Create A Top Notch Front Office Specialist Resume

View Resume Examples

Front Office Specialist Demographics

Gender

Female

79.8%

Unknown

11.8%

Male

8.4%
Ethnicity

White

56.9%

Hispanic or Latino

21.2%

Black or African American

12.5%

Asian

6.0%

Unknown

3.4%
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Foreign Languages Spoken

Spanish

87.8%

Carrier

2.7%

Filipino

1.4%

Vietnamese

1.4%

French

1.4%

Hindi

1.4%

Tagalog

1.4%

Hmong

1.4%

Arabic

1.4%
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Front Office Specialist Education

Schools

University of Phoenix

14.2%

Kaplan University

7.5%

Kennesaw State University

6.6%

Houston Community College

6.1%

Everest Institute

5.7%

Texas School of Business

5.7%

Georgia State University

5.2%

Greenville Technical College

5.2%

American InterContinental University

4.2%

Ultimate Medical Academy - Clearwater

4.2%

South Texas College

4.2%

Grand Canyon University

4.2%

Florida State College at Jacksonville

3.8%

University of Houston

3.8%

University of Nevada - Las Vegas

3.3%

The Academy

3.3%

Pima Community College

3.3%

Chattahoochee Technical College

3.3%

College of Southern Nevada

3.3%

Cincinnati State Technical and Community College

2.8%
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Majors

Health Care Administration

23.5%

Business

19.2%

Medical Assisting Services

16.7%

Nursing

5.8%

Psychology

4.1%

Management

3.5%

Accounting

3.3%

Criminal Justice

2.7%

General Studies

2.4%

Public Health

2.1%

Insurance

2.1%

Education

1.9%

Medical Technician

1.9%

Communication

1.8%

Health/Medical Preparatory Programs

1.6%

Kinesiology

1.6%

Biology

1.6%

Liberal Arts

1.5%

English

1.4%

Nursing Assistants

1.4%
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Degrees

Other

34.4%

Bachelors

23.0%

Associate

19.5%

Certificate

10.5%

Diploma

7.6%

Masters

3.9%

License

1.0%

Doctorate

0.1%
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How Would You Rate Working As a Front Office Specialist?

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Top Front Office Specialist Employers

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Jobs From Top Front Office Specialist Employers

Front Office Specialist Videos

FRONT OFFICE PROCEDURES

Front Desk Agent (Resort), Career Video from drkit.org

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