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Front office specialist full time jobs - 108 jobs

  • Front Desk Medical Receptionist

    Chenmed

    Columbus, OH

    We're unique. You should be, too. We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We're different than most primary care providers. We're rapidly expanding and we need great people to join our team. The Care Facilitator is one of a patient's first contact with our ChenMed family and, as such, serves as a patient advocate delivering and providing exceptional customer service. The incumbent in this role checks patients in to and out of the medical clinic and provides basic secretarial and administrative support. A successful Care Facilitator possesses a strong commitment to providing superior service and views every interaction as an opportunity to build a trusting relationship with the patient. ESSENTIAL JOB DUTIES/RESPONSIBILITIES: * Interacts appropriately with patients and records information while greeting, checking-in, checking-out or scheduling appointments for patients. Conducts lobby checks to ensure organization and cleanliness. * Serves as the gatekeeper for PCP and Specialists schedules including, but not limited to ensuring Top 40 patients are scheduled every 13 days. * Utilizes computer equipment and programs to add new patient information, prints out relevant forms for processing, schedule appointments, respond to emails and generate New Patient packets. Ensures patient contact and emergency contact information is accurately documented in the system. * Conducts "love" calls, mails birthday and greeting cards to patients commemorating special events. * Answers telephones, takes detailed and accurate messages, and ensures messages are directed to the appropriate individual. * Clearly communicates information about ChenMed clinical personnel to patients and other individuals. * Verifies patient insurance via phone or website and collects any necessary copays for services. Assists with scheduling follow-up and in-house Specialist referral appointments, when necessary. * Escorts patients to exam rooms and ensures their comfort and well-bring prior to leaving. * Acts as HEDIS champion for the PCP by providing visibility of HEDIS needs for scheduled patients. Reports on hospitalizations including HITS census, ENS Ping, etc. * Presents patients with customer service survey during check out and escalates if needed for immediate service recovery. * Participates in daily and weekly huddles to provide details on patients. * Regulates and monitors aspects of transportation, including: Driver's lists/patients, medication deliveries, grocery deliveries, driver's behavioral challenges, scheduling and coordinating Uber/Lyft rides for patients. Other responsibilities may include: * Maintains the confidentiality of patients' personal information and medical records. * Reviews patients' personal and appointment information for completeness and accuracy. * Transmits correspondence by mail, email or fax. * Performs other duties as assigned and modified at manager's discretion. KNOWLEDGE, SKILLS AND ABILITIES: * Exceptional customer service skills and passion for serving others * Working knowledge of medical insurance and/or knowledge of electronic medical record EMR systems * Knowledge of ChenMed Medical products, services, standards, policies and procedures * Skilled in operating phones, personal computers, software and other basic IT systems * Ability to communicate with employees, patients and other individuals in a professional and courteous manner * Detail-oriented to ensure accuracy of reports and data * Outstanding verbal and written communication skills * Demonstrated strong listening skills * Positive and professional attitude * Knowledge of ChenMed Medical products, services, standards, policies and procedures * Proficient in Microsoft Office Suite products including Excel, Word and Outlook * Ability and willingness to travel locally and regionally up to 10% of the time * Spoken and written fluency in English EDUCATION AND EXPERIENCE CRITERIA: * High school diploma or equivalent education required * Graduation from a nationally accredited Medical Assistant program preferred * A minimum of 1 year of work experience in a medical clinic or similar environment required * BLS for Healthcare Providers preferred PAY RANGE: $14.3 - $20.42 Hourly The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions. EMPLOYEE BENEFITS ****************************************************** We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day. Current Employee apply HERE Current Contingent Worker please see job aid HERE to apply #LI-Onsite
    $14.3-20.4 hourly 25d ago
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  • Patient Services Representative I

    Columbus Arthritis Center

    Columbus, OH

    Columbus Arthritis Center is one of the largest rheumatology practices in Ohio, committed to delivering exceptional, compassionate care in a respectful and welcoming environment. We believe our people are the foundation of our success and are dedicated to supporting employee growth, engagement, and teamwork. We are currently seeking two full-time Medical Receptionists to join our Patient Services Team at our NEW location at 170 Taylor Station Road. This role is often the first point of contact for our patients and plays a vital role in creating a positive patient experience. What You'll Do Greet and assist patients and visitors in a courteous, professional, and compassionate manner Schedule and reschedule patient appointments accurately using the NextGen system Facilitate patient flow by notifying clinical staff of patient arrivals Verify patient demographics, registration forms, and insurance information Collect patient payments, post transactions, and balance the cash drawer daily Respond to patient questions and concerns with empathy and professionalism Maintain patient privacy and confidentiality in compliance with HIPAA Open and close the office and assist with front-desk operations as needed Communicate effectively with providers and staff to ensure coordinated care What We're Looking For Strong attendance, punctuality, and reliability Excellent customer service and communication skills Professional demeanor with a positive, patient-centered attitude Ability to multitask and remain calm in a fast-paced environment Strong attention to detail and accuracy Comfort using computers and electronic health records Ability to lift up to 25 lbs and alternate between sitting and standing throughout the day Work Environment Primarily front-desk and computer-based work Extended periods of sitting or standing Collaborative outpatient clinical setting Why Join Columbus Arthritis Center Stable, weekday schedule - no evenings or weekends Supportive team environment Opportunity to grow within a large, well-established specialty practice Be part of a mission-driven organization focused on compassionate care
    $28k-34k yearly est. 15d ago
  • Private Client Office Planning & Analysis - Associate

    JPMC

    Columbus, OH

    Financial Planning & Analysis (FP&A) is primarily responsible for leading and coordinating the budgeting and forecasting process, including the short- and long-term projection of earnings and capital over varying economic scenarios. FP&A operates in close cooperation with firmwide groups in each line of business to prepare management reports and presentations for the Operating Committee and the Board of Directors. As an Associate in Planning & Analysis, you will be responsible for coordinating the budgeting and forecasting process, as well as management reports and presentations. You must have sound judgment, professional maturity and personal integrity, strong work ethic, proactive and results-oriented, and ability to manage multiple tasks simultaneously. You must also be comfortable with frequently changing priorities and detail oriented with the ability to work well under pressure, handling multiple projects and initiatives simultaneously. Job responsibilities Serve as a liaison between Firm-wide P&A, lines of business, Functional Finance teams and other support teams in order to provide impactful reporting, planning and insightful analyses Produce presentations, analysis and supporting materials for key internal clients including senior management; participate and support ad-hoc special projects and requests as needed Develop, consolidate and present insightful and robust qualitative and quantitative financial analysis including annual budget, quarterly/monthly forecast variances Create, maintain and review financial models and analyses (both recurring and ad-hoc) Conduct "deep dive" analyses on key issues impacting client to determine root cause and propose solutions Collaborate with business partners across P&A, lines of business and the firm to ensure the timely, accurate and effective delivery of recurring and ad-hoc initiatives Build and maintain strong relationships with key business stakeholders: firm-wide, Functional Finance and lines of business teams Required qualifications, capabilities, and skills Bachelor's in Finance, Economics, or Accounting At least 3 years of relevant FP&A experience in the financial services industry Sound judgment, professional maturity and personal integrity, strong work ethic, proactive and results-oriented, and ability to manage multiple tasks simultaneously. Candidate must be comfortable with frequently changing priorities Ability to comprehend and clearly communicate complex concepts and maintain composure in a fast-paced, dynamic environment Excellent organizational, management, and both verbal and written communication skills Strong quantitative, analytical, and problem solving skills Strong technical and analytical skills, including Excel, PowerPoint, Essbase, Visual Basic and macros Ability to navigate multiple data sets and synthesize into cohesive presentation and recommendations Detail oriented with the ability to work well under pressure, handling multiple projects and initiatives simultaneously Team oriented, inquisitive, critical thinker who anticipates questions from internal clients and senior management; self-starter who is able to work in a fast paced, results driven environment Ability to build strong partnerships with colleagues, desire to learn quickly, be flexible and think strategically Preferred qualifications, capabilities, and skills CFA, CPA, MBA a plus Applicants must be authorized to work for any employer in the U.S. We are not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time (including but not limited to H1B, H4 - EAD, OPT, TN, or L visas).. Final Job Grade level and corporate title will be determined at time of offer and may differ from this posting. This role does not provide relocation assistance so all candidates must be local to the work locations listed in the job posting or willing to relocate on their own immediately upon hiring. Candidates must be able to physically work in our offices full-time (5 days). The specific details and timing will be determined and communicated by direct management.
    $26k-34k yearly est. Auto-Apply 60d+ ago
  • Business Office Coordinator

    The Estates at Knightsbridge

    Columbus, OH

    *Perks and Benefits* Earn up to 1% wage increase every quarter 401K Retirement Plan with Safe Harbor matching contribution Length of Service Bonus Program of up to $5,000 Employee Referral Bonus of up to $1,000 Access to earned wages prior to payday Generous PTO Plan Career Development An employee engaged scheduling system Affordable Medical, Dental, Vision, Supplemental Benefits Sinceri Senior Living Discount Marketplace Walking Spree rewards for healthy habits Oh, and did we mention an amazing Team Environment? *Some benefits may vary depending on position and employment status Purpose: Responsible for coordinating office functions, including A/R, A/P, and some HR functions and providing assistance to the Business Office Manager daily. Provides assistance to other department heads and staff as needed. Assists with answering phones and assisting residents, family members and potential clients with clerical duties as needed. Minimum Eligibility Requirements: · Working knowledge of computers including Excel, Word, and MS Office is required. · A desire and willingness to learn new systems. · Must possess effective verbal/written communication skills, solid mathematical skills, strong organizational skills, and be detail oriented. · Ability to represent the Community in a positive and professional manner. · Must be able to work effectively in an individual or team setting. · Must be able to perform duties and responsibilities (Essential Job Functions) with or without reasonable accommodation. · Adheres and Promotes to our company mission statement and core values. Essential Functions: Accounts Receivable · Post resident payments, and ensure timely and accurate input. · Collect resident payments in a timely manner private, Medicaid, and other balances owed to the company by residents. Develop and implement collection plans, as needed, to deal with collection issues that cannot be immediately resolved. · Resident Information · Collect new resident information as well as all resident changes. Account for Move-In, Move-Out and Transfers. Collect, compute, and enter arrears charges. Send out resident billings. Enter rate changes and verify accuracy of all charges on resident's account. Accounts Payable · Receive invoices and ensure accuracy of invoice and goods purchased. · Code invoices and obtain proper authorization. · Maintain orderly A/P files according to the bookkeeping manual. · Handles Vendor relationships, including monitoring AP checks/dashboards for proper payment of invoices. · Petty Cash Maintenance · Obtain receipts and prepare weekly credit card reconciliations. Other · Answering the phones and referring to the appropriate department or person. · Communicate effectively between departments for special events, vendors, guest meals, visitors, outside providers, and inquiries. · Follow Marketing guidelines for phone inquiries. · All other duties as assigned Working Conditions: Able to work full-time, with possible weekend work. Physical/Sensory Requirements: Sedentary Work - Ability to exert 10 pounds of force occasionally, and/or negligible amount of force frequently to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. #LI-CM1
    $37k-50k yearly est. 9d ago
  • Academic Office Specialist - Transportation Maintenance Technology

    Columbus State Community College 4.2company rating

    Columbus, OH

    Compensation Type: HourlyCompensation: $18.81 The Academic Office Specialist provides general administrative, clerical, and project support for an academic department. This role utilizes basic or advanced office and research skills depending upon position assignment and skill level demands. The incumbent assumes responsibility for administrative, clerical, and support tasks specific to the academic department. This position supports the academic functions of all department programs, programmatic accreditation functions, faculty, and Chairperson. Office Support Provides administrative and clerical support to Chairperson, faculty, and staff. Maintains and sets up a filing system that is virtual and physical. Files, organizes and cross-indexes files. Completes and processes forms, records, and other documents in accordance with established procedures. Assists the department in scheduling meetings, including invitations, parking passes, and room scheduling. Assists with special events by coordinating rooms and partnering with other departments to ensure successful set-up and execution of special events. Coordinates the digitization and maintenance of files and multimedia materials for use in classroom. May be assigned to originate correspondence on behalf of Chairperson and maintain signature authority on delegated routine matters. Maintains confidential or sensitive records and information. Academic Support Works with faculty, Chairperson, and Curriculum Management to setup/modify course sections each semester. Works with faculty to obtain contract “load and reassigned time” forms each semester, submit to the Chairperson for review/approval, and enter approved information into system of record. Register students, as requested by Chairperson and Advisors. Works with Office of the Executive Vice President - Administrative Operations (EVPAO) to ensure faculty/adjust load information is accurate every semester. Runs faculty workload reports for the Chairperson. May also review and provides feedback to the Chairperson regarding faculty workload reports. Works with Central Scheduling and EVPAO to ensure all classroom/lab room capacities, and software information is accurate. Assists Chairperson with departmental accreditation activities. Provides direct support to department Lead Instructors and Program Coordinators, as needed. Assists with the department work study students to ensure projects are completed. Works with faculty and the Print Shop to ensure all marketing materials are current and an adequate supply is available. Utilizes programs to help edit program webpages as needed. Customer Service Provides customer services within assigned department or functional area to students, general public and others by furnishing and obtaining information; resolving routine problems; assisting with procedures, processes and requirements; performing other customer service responsibilities, as necessary. Maintains exceptional public relations and customer service to the general public, students, faculty, staff and others. Greets and routes students and other visitors to the appropriate place, answers telephone, routes calls, takes messages, and provides general information about the department. Monitors department e-mail account and distributes/responds appropriately. Furnishes and obtains information and works to resolve issues with the Chairperson. Assists with setting up interviews and provides applicant information, as requested. Communicates with faculty and staff regarding messages and student questions in a timely manner. Facilities & Financial Monitors budgets and works with Chairperson to initiate/submit budget transfers, as necessary. Monitors the program budget accounts and informs the Chairperson and faculty, as appropriate, on the amounts left in the accounts, as needed. Orders office and classroom supplies, as necessary. Reconciles P-Card statement monthly. Organizes the ordering and storing of supplies as needed. Acts as liaison between Bookstore and faculty for textbook adoptions and classroom supplies. Initiates work orders such as housekeeping, general maintenance, etc. and follows through until completion. Culture of Respect Fosters and maintains a safe environment of respect and inclusion for faculty, staff, students, and members of the community Minimum Qualifications High School Diploma or GED One (1) year experience in a customer service position State Motor Vehicle Operator's License or demonstrable ability to gain access to work site(s). Preferred Qualifications Experience with standard office procedures and office equipment preferred *An appropriate combination of education, training, coursework and experience may qualify a candidate. CSCC has the right to revise this position description at any time. This position description does not represent in any way a contract of employment. Full Time/Part Time: Full time Union (If Applicable): Scheduled Hours: 40 Additional Information In order to ensure your application is complete, you must complete the following: Please ensure you have all the necessary documents available when starting the application process. For all faculty positions (Instructor, Annually Contracted Faculty, and Adjunct), you will need to upload an unofficial copy of your transcript when completing your aplication. Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application. If you are a current employee of Columbus State Community College, please log in to Workday to use the internal application process. Thank you for your interest in positions at Columbus State Community College. Once you have applied, the most updated information on the status of your application can be found by visiting your Candidate Home. Please view your submitted applications by logging in and reviewing your status.
    $18.8 hourly Auto-Apply 60d+ ago
  • Patient Onboarding Specialist

    Andhealth

    Columbus, OH

    Central Scheduling Full Time Columbus, OH AndHealth is on a mission to radically improve access and outcomes for the most challenging chronic health conditions with the goal of making world-class specialty care accessible and affordable to all. We partner with health systems, community health centers, plans, and employers to remove barriers to care to ensure all people have access to the care they deserve. We are looking for a Patient Onboarding Specialist who will play an important role at AndHealth - serving on our new Central Scheduling team, the “Front Door” to our company. At AndHealth, every patient's journey is different, and that's exactly where you come in. You'll be the first point of contact guiding patients through complex medical needs with empathy, precision, and judgement. This is not a back-office scheduling role; it's a frontline opportunity to solve problems in real time, anticipate obstacles before they arise, and make sure each patient feels fully supported. If you thrive on connecting the dots, navigating ambiguity, and making healthcare smoother and more human, this is the role where you'll do your most meaningful work. What you'll do in the role: Orchestrate patient scheduling across all service lines, applying sound judgment to balance urgency, clinical priorities, and patient needs in a dynamic environment. Own the referral process end-to-end. Interpret and process partner referrals, schedule patients appropriately, and document outcomes in both partner EHRs and internal systems with precision. Serve as the first problem-solver for incoming calls from patients, partners, or other stakeholders - diagnose the need, resolve directly when possible, or rapidly connect to the right team member for action. Set every patient up for success at their first visit by proactively handling complex pre-visit steps: insurance verification and consents, records retrieval, questionnaires, and uncovering hidden barriers such as transportation or other social drivers that will help inform the patients care team. Deliver a “Wow” experience in every interaction by combining empathy, resourcefulness, and tech savvy to make patients feel supported and partners feel confident in our approach. Take ownership of timely communication. Return calls quickly, document outcomes accurately, and keep patients and care team informed at every step. Shape how the team works! Collaborate with other team members to refine playbooks, design workflows, and provide feedback that improves our systems and tools as we scale this department. Protect patient trust by upholding HIPAA and data-privacy standards while maintaining meticulous and timely documentation. Strive for excellence by consistently meeting service benchmarks around responsiveness, conversation rates, readiness for visit, and documentation quality, while continuously finding smarter ways to achieve them. Education & Licensure Requirements: Bachelor's degree preferred but not required. Other Skills or Qualifications: Background in healthcare. Strong communication skills. Excellent relationship building skills. Here's what we'd like to offer you: Equal investment and support for our people and patients. A fun and ambitious start-up environment with a culture that takes on important things, takes risks, and learns quickly. The ability to demonstrate creativity, innovation, and conscientiousness, and find joy in working together. A team of highly skilled, incredibly kind, and welcoming employees, every one of whom has something unique to offer. We know that the overall success of our business is a collaborative effort, and we strive to provide ongoing opportunities for our employees to learn and grow, both personally and professionally. Full-time employees are eligible to participate in our benefits package which includes Medical, Dental, Vision Insurance, Paid time off, Short- and Long-Term Disability, and more. Supervisory Responsibilities: None Work Environment: The work environment characteristics described here are representative of those encountered while performing the essential function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to person the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, talk, visualize, or hear. We are an equal opportunity and affirmative action employer. We embrace diversity and are committed to creating an inclusive environment for all employees. Applicants will be considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, disability, or veteran status.
    $29k-38k yearly est. Auto-Apply 60d+ ago
  • Patient Coordinator

    Dermafix Spa

    Columbus, OH

    Skinfinity spa (***************************** is seeking a dedicated and passionate Patient Coordinator to join our rapidly expanding team with boundless growth opportunities. This role offers $100,000+ OTE (On Target Earnings) annually, combining a competitive base salary with uncapped commission potential. This is an exciting opportunity for individuals who excel in sales and customer engagement within the wellness industry. As a Patient Coordinator, you will be responsible for promoting and selling our treatments, packages, and skincare products, while also overseeing sales strategies to drive client satisfaction and revenue growth. Your expertise will play a key role in increasing bookings, expanding our client base, and ensuring the success of our spa services. Key Responsibilities: Promote and sell spa services, treatments, and packages to new and existing clients. Build and maintain strong relationships with clients to encourage repeat business and ensure satisfaction. Meet or exceed sales targets by understanding client needs and providing tailored recommendations. Deliver excellent customer service by handling inquiries, resolving concerns, and ensuring a positive client experience. Collaborate with the team to develop and execute promotions and strategies to attract and retain customers. Stay up-to-date on all spa services, products, and industry trends to effectively communicate their benefits. Requirements: Proven experience in sales or customer service in the wellness, spa, or hospitality industry. Strong communication and interpersonal skills. Ability to build positive customer relationships and understand client preferences. Goal-oriented with a drive to meet and exceed sales targets. Knowledge of spa treatments and wellness trends is a plus. A proactive, self-motivated, and energetic attitude. Strong organizational and time management skills. Job Type: Full-Time (Availability to work 1 day on weekends) Compensation and Benefit: Base Salary: $3,000/month +commission OTE (On Target Earnings): $100,000+ per year with base salary plus commission. Address of the Spa: 99 N Brice Rd Suite 120, Columbus, OH 43213
    $28k-39k yearly est. Auto-Apply 60d+ ago
  • Front Desk Receptionist/ Scheduler Full Time

    United Surgical Partners International

    Gahanna, OH

    Walnut Creek Surgical Suites is hiring a Full-Time Front Desk Receptionist/ Scheduler! Welcome to Walnut Creek Surgical Suites! Walnut Creek Surgical Suites, a leading outpatient surgical facility dedicated to providing high-quality care and service-oriented environment, is seeking a skilled and compassionate Full-Time Front Desk Receptionist/Scheduler to join our team. As a Front Desk Receptionist/ Scheduler, you will play a crucial role in delivering exceptional patient care and ensuring smooth office operations. Front Desk Receptionist/Scheduler at Walnut Creek Surgical Suites The Front Desk Receptionist interfaces with patients and families, physicians and staff; Admit patients and process their paperwork; Update patient demographics/information in system; Collect monies due and document in the billing system; Handle funds per office procedure. Answer incoming phone calls. Position requires weekdays only -- no holidays or weekends. Competitive salary and benefits for the right candidate. Qualifications: * High school graduate or equivalent. * One year previous experience or some hospital clerical experience or medical terminology preferred. * Must have the skills necessary to operate office equipment that are required to fulfill job duties. * Medical terminology and computer experience beneficial * Bilingual preferred. * Good communication skills. What We Offer: As a valued member of USPI, your health and well‑being are important to us. We are proud to provide you and your dependents with valuable and significant benefits. USPI knows the value of well-rounded, balanced employees, which is why we offer a variety of additional benefits to help manage life's daily stresses. * Competitive wages * Opportunities to better yourself professionally * Health, Dental & Vision Coverage * 401(k) retirement plan * Paid Time Off (PTO) * Company Paid Holidays * Employee Assistance Programs * Health Savings Account/ Flexible Spending Account * Education Assistance * Short Term Disability and Long Term Disability Insurance Who We Are At USPI, we create relationships that create better care. We partner with physicians and health care systems to provide first class ambulatory solutions throughout the United States. We are committed to providing surgical services in the most efficient and clinically excellent manner. USPI is committed to, and proud of our inclusive culture. An inclusive culture, in our view, is respectful of differences and nurtures and supports the contributions of each individual, while also embracing and leveraging diversity. A diverse workforce, combined with an inclusive culture, makes USPI stronger and better able to meet the needs of our diverse patient and physician population. For more information about USPI, check out our website, Facebook, Twitter, or LinkedIn. #LI-DS1
    $24k-31k yearly est. 31d ago
  • Front Desk Coordinator

    Treatment Plan Coordinator In Orchard Park, New York

    Columbus, OH

    Front Desk Coordinator “Open Up” to A Whole New Dental Experience Imagine working in a place which delivers best in class patient care and focuses on putting every patient first, every visit. Our guiding principle is empathy, and we want you to join us on our mission to transform the dental experience. Our practice partners with North American Dental Group which provides us with the necessary support in order to fulfill our purpose of ensuring excellent patient care. Wondering how this shapes your job experience? We use our individuality and dental expertise to practice group dentistry and ensure that every patient leaves our office feeling satisfied. Do you have the drive and passion to help others improve their oral health in the way that we do? Come join our team- help us pioneer a new culture of dentistry. Smiling from Open to Close Monday through Saturday Responsibilities Skills Required to Make a Great “Impression” on Our Team Must be dependable and skilled in quality control when handling financial information, performing insurance verification, and preparing end of the day reports, always keeping our patients worry-free Performs clerical tasks such as sorting, opening, distributing mail, scanning, and photocopying. Answer phone calls and provide information to callers; greet visitors/patients; schedules, verifies, and confirms patient appointments. Explains procedures and/or services to patients using dental knowledge. Presents financial policies and arrangements to patients collect co-payments and verify insurance coverage as appropriate. Tracks appointments due to no-shows, cancellations, and late arrivals Qualifications So How Can You “Fill” This Role? High School Diploma or equivalent (Associate's degree preferred) 1-5 years of customer service, insurance, or dental experience preferred Knowledge of dental software, Microsoft Office programs, as well as ability to learn new programs as needed “Brace” Yourself… It only Gets Better Competitive paid time off for full-time and part-time team members which increases as you grow in your career with us Comprehensive benefits package, including 401k Constant opportunities for career growth and continuing education An exciting atmosphere that allows for freedom and individuality - enabling our team to always strive to do the best for our patients Equal Opportunity Employer We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other characteristic protected by law. #NADG3 We can recommend jobs specifically for you! Click here to get started.
    $25k-32k yearly est. Auto-Apply 59d ago
  • Member Care Advocate

    CME Federal Credit Union 3.3company rating

    Columbus, OH

    At CME, we believe in Banking That Has Your Back. As an employer who is ranked as one of the Best Employers in Ohio and is the recipient of several Top Work Places award, we have the backs of our Associates as well! Here are just some of the benefits our Associates receive: 4 weeks of paid time off each year 11 Paid holidays every year 401(k) match of up to 6% Career advancement opportunities A strong health and wellness program with health and financial rewards Annual Mental Health Day Annual bonus potential Strong work/life balance Pet bereavement leave And so much more! A financial institution in central Ohio, CME Federal Credit Union was started by the local heroes of our community - City of Columbus Fire and Police Departments. We now offer financial services to everyone in Franklin County and the 7 surrounding counties and remain dedicated to serving those who serve our community! Everything we do has just one mission, to offer strong financial solutions! CME Federal Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Requirements We are currently looking for a full time Member Care Advocate to be a financial hero to our members! This position is located in our Member Care Center located in Downtown Columbus. Our hero's mission is to . . . Accurately perform member requests. Uncover and suggest financial services to meet the member's needs. Responsible for all electronic services including responding to e-mails, voicemail, and chat; online banking; iPay; mobile banking; and Apple Pay. Take initiative and finds solutions. To complete this mission, our financial hero needs to be friendly, approachable, empathetic, and accountable with great communication skills. Our hero also needs to be both solutions and detail oriented and remain accurate while working in a fast paced environment. Being flexible and a multitasker will help our hero to be the problem solver our members need. At a minimum, our hero needs to have a high school diploma or equivalent along with at least 2 years consistent sales and/or service experience. Financial institution experience is preferred. Do you have what it takes to be a financial hero?! If so, click the Apply button! Salary Description $20.00
    $29k-35k yearly est. 17d ago
  • Medical Patient Services Representative

    Columbus Oncology & Hematology

    Westerville, OH

    Columbus Oncology is looking for a full-time Medical Patient Services Representative to join our team! This position would primarily be located at 300 Polaris Pkway #330, Westerville, Ohio 43082. Why work for us? Our culture is unique. We work every day to promote a culture that is positive, supportive and patient-centered. We offer our employees a competitive wage, benefits package that includes Medical, Dental, Vision, Life Insurance, Short-term and Long-term disability coverage, a generous PTO program, and a 401k profit-sharing plan. Our focus is to serve our patients by delivering quality, hematology and oncology services in a community-based setting. We ensure our patients are supported every step of the way, and this starts at the front desk, continues through our clinics, and extends to our back-office operations. What will you do? Verify insurance coverage and explain benefits, deductibles, coinsurance and out of pocket maximums. Provide patients with detailed cost estimates for treatment. Identify and search for drug manufacturer financial assistance programs. Collect and post account payments, and reconcile daily payments. Meet with patients in person or over the phone to discuss account balances, set up payment plans, changes with insurance and billing questions. What will you need to be successful? Must have at least two years of experience in medical billing, or patient financial services. Have the ability to learn our technology platforms, which include NextGen, Phreesia and AssistPoint. Strong understanding of health insurance plans, including payer types, out of pocket responsibility. An understanding of EOBs (explanation of benefits) and billing statements. Knowledge of financial programs such as drug assistance programs, manufacturer copay programs, and foundations. Ability to communicate financial information clearly and compassionately to patients and families. Columbus Oncology Associates is an Equal Opportunity Employer and proudly a Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
    $28k-34k yearly est. Auto-Apply 60d+ ago
  • Business Office Coordinator

    Otterbein Seniorlife

    New Albany, OH

    The Business Office Coordinator is responsible for the daily business office needs including payroll, human resources administration, Resident Trust Fund, and other accounting functions. Rate: $19.50 - $23/Hour based on experience Full Time - Days Responsibilities Process bi-weekly payroll. Provide new hire orientation including paperwork, fingerprinting, background check, licensure verification, and reference checks. Maintain and audit employee files. Maintain worker's compensation system, background check log and OSHA log. Complete new hire and termination processes. Provide support and follow through with unemployment issues. Collect and maintain elder assistant schedules for state documentation purposes. Code invoices and billing; reconcile benefits bills Ensure applications and marketing materials are easily available. Reconcile petty cash and resident funds monthly. Maintain attendance and tardy system documentation Ensure postage is readily available. Maintain and order office supplies. Maintain the Medical Supply Ordering System including new hire entry, monthly billing, and non-clinical product entry. Be the corporate business/support liaison. Performs any other duties as assigned Qualifications Education: Prefer post-secondary education with marketing experience or human resources experience. Licensure/Certification: Notary Public, preferred, not required Experience: 1-5 years related work experience. Payroll experience strongly preferred ideally with Ulti Pro software, but not required Computer Skills: Word, Excel, UltiPro, but not required. BENEFITS* Health & Wellness Medical Insurance with free virtual doctor visits Vision & Dental Insurance Pet Insurance Life Insurance Employee Assistance Program (EAP) for personal and professional support Financial Security 401(k) Retirement Savings Plan with company match Paid Time Off (PTO) that accrues immediately from day one Paid Holidays for a healthy work-life balance Access to DailyPay, enabling you to access up to 100% of your earned wages on a daily basis Tuition Reimbursement up to $5,250 per year for ANY field of study Tuition Discounts through exclusive partnerships with the University of Cincinnati, University of Toledo, and Hondros College Employee-Sponsored Crisis Fund available for those facing unforeseen challenges Legal & Identity Theft Protection Growth & Development University Partnerships with University of Cincinnati, University of Toledo, and Hondros College for exclusive tuition discounts Multiple Partner Discounts available for various products and services through Access Perks Access to 1,000s of hours of personal and professional development material through RightNow Media @ Work *Some benefits, including PTO and tuition reimbursement, are based on hours worked. Why work for Otterbein SeniorLife: For more than 100 years, Otterbein has provided senior housing options rooted in respect and community. We're a non-profit 501(c)(3) health and human service organization, so our values and initiatives are focused on serving our residents. Otterbein SeniorLife consists of lifestyle communities, revolutionary small house neighborhoods, home health, and hospice care in Ohio and Indiana. We offer different lifestyle options for seniors through independent living, assisted living, skilled nursing, rehab, memory support, respite care, in-home care, and hospice services. Apply today and begin a meaningful career as a Business Office Coordinator at Otterbein!
    $19.5-23 hourly Auto-Apply 9d ago
  • Patient Registration Rep

    Ohiohealth 4.3company rating

    Marion, OH

    **We are more than a health system. We are a belief system.** We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities. ** Summary:** This position begins the Revenue Cycle process by collecting accurate demographic and financial information to produce a clean claim necessary to receive timely reimbursement. In addition, this position provides exceptional support and customer service during encounters with patients, families, visitors, and OhioHealth Physicians and associates. **Responsibilities And Duties:** Accurately identifies patient in EMR system. Obtains and enters accurate patient demographic and financial information through a standard work process (via phone, virtual, face to face and/or bedside location) to complete registration all while maintaining patient confidentiality and providing exceptional customer service. Provides exceptional customer service during every encounter with patients, families, visitors, and OhioHealth physicians and associates. Performs registration functions in any of the Patient Access areas. Uses critical thinking skills to make decisions, resolve issues, and/or escalate concerns when they arise. Uses various computer programs to enter and retrieve information. Verifies insurance eligibility using online eligibility system, payer websites or by phone call. Secures and tracks insurance authorizations and processed BXC patients. Transcribes ancillary orders. Scheduled outpatients. Generates, prints and provides patient estimates utilizing price estimator products. Collects patient's Out of Pocket expenses and past balances to meet individual and departmental goals. Attempts to collect residual balances from previous visits. Answers questions or concerns regarding insurance residuals and self-pay accounts. Uses knowledges of CPT codes to accurately select codes from clinical descriptions. Generates appropriate regulatory documents and obtains consent signatures. Identifies and/or determines patient Out of Network acceptance into the organization. Reviews insurance information and speaks to patients regarding available financial aid. Explains billing procedures, hospital policies and provides appropriate literature and documentation. Scans required documents used for claim submission into patient's medical record. Escorts or transports patients in a safe and efficient manner to and from various destinations. Assists clinical staff in administrative duties as needed. Complies with policies and procedures that are unique to each access area. Assists with training new associates. Oversees functions of reception desks and lobbies including, but not limited to, cleanliness and order of lobbies and surrounding work areas. Goes to the Nursing Units to register or obtain consents. Uses multi-line phone system, transferring callers to appropriate patient rooms or other locations. Makes reminder phone calls to patient. Processes offsite registrations; processes offsite paper registrations; processes pre-registered paper accounts. Maintains patient logs for statistical purposes. Reviewed insurance information and determines need for referrals and/or financial counseling. Educations patients on MyChart, including its activation. Based on Care Site, may also have responsibility for Visitor Management which includes credentialing visitors and providing wayfinding assistance to their destination. **Minimum Qualifications:** High School or GED (Required) **Additional Job Description:** **SPECIALIZED KNOWLEDGE** Excellent communication, organization, and customer service skills. Basic computer skills. One to two years precious experience in a medical office setting. **Work Shift:** Day **Scheduled Weekly Hours :** 40 **Department** Main Registration Join us! ... if your passion is to work in a caring environment ... if you believe that learning is a life-long process ... if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment
    $30k-33k yearly est. 2d ago
  • Front Office Receptionist (New Office Opening)

    Kids Dental Brands

    Springfield, OH

    Front Office Receptionist - Ohio Kids Dental (Springfield) Be Part of Something New in (Springfield, Ohio)! We re thrilled to announce the opening of Ohio Kids Dental (Springfield), a brand-new, state-of-the-art pediatric dental practice supported by Kids Dental Brands. Our mission is simple: to deliver high-quality, compassionate dental care to children in a fun and welcoming environment. This is more than just a job, it s a rare opportunity to join as a founding team member and help shape the culture, workflows, and patient experience from day one. You ll be supported by an experienced regional leadership team and connected to a strong network that values mentorship, collaboration, and professional growth. Why Join Us? Modern, kid-friendly facility designed for comfort and efficiency Cutting-edge technology combined with a compassionate care approach A supportive network that encourages growth into leadership roles The chance to make a meaningful impact on children s health while advancing in your career journey Summary of Essential Job Functions Greet, check-in patients, and schedule appointments Verify insurance eligibility Answer and manage incoming calls Register new patients Maintain and update patient information in the data system in compliance with privacy and security regulations Safeguard patient privacy and confidentiality Monitor and maintain dental office supplies Update patient education materials and maintain a professional reception area At a Glance Experience Required: 1+ years of Dental or Healthcare Receptionist experience Job Type: Full-time Compensation and Schedule Salary: $17.00 depending on experience Bonus Pay: up to $600 additional per month Schedule: On-site. [insert days worked] Benefits That Support You Personally and Professionally At Kids Dental Brands, we offer a comprehensive and competitive benefits package designed to support your health, well-being, and future. Our offerings for this role include: Health Coverage - Medical, dental, vision, and basic life insurance. Supplemental Benefits - Voluntary life insurance, short- and long-term disability, legal assistance, identity theft protection, critical illness, hospitalization, and cancer insurance. Wellness Program - Incentive-based wellness initiatives to support your physical and mental health, plus access to our Employee Assistance Program (EAP). Financial Security - 401(k) retirement plan with company match to help you plan for the future. Paid Time Off - Enjoy a healthy work-life balance with paid time off, eight (8) paid holidays annually, and dedicated wellness days. Join our team and help drive our mission that all children, regardless of family income, deserve access to high-quality dental care, in a kid-friendly and fun environment!
    $17 hourly 31d ago
  • Front Office & Injection Room MA

    Family Allergy & Asthma 3.4company rating

    Chillicothe, OH

    Job Title: Front Office Coordinator & Injection Room Medical Assistant Employment Classification: Non-exempt, Hourly Status: Full Time M-T 8:00-5:30pm Wednesday: 6pm Travel: Ocassionally, as needed to nearby clinics Position Summary The Injection Room/Front Office MA is responsible for demonstrating knowledge and application of job duties within scope of practice and functions under the direction of their manager(s) and/or Director(s); respectfully interacts with all levels of staff; provides direct nursing care during assigned duty hours; participates in department activities; promotes independence; adherence to the attendance policy; encourages socialization; advocates for the quality of life of our patients while maintaining compliance with all applicable laws, regulatory and organizational standards; supports the company's core values. Summary of Duties and Responsibilities Prepare the injection room area each morning Administer allergy injections Re-stock area, as needed, and order supplies through the approved clinic procedure Complete daily log of charges and total at end of day Collect co-pays and print out patient receipt Re-order vials in a timely manner Organize refrigerated vials in appropriate bins Log daily refrigerator temperatures Monitor shot cards monthly and discard expired vials Ensure that consent forms are signed; explain shot room policies to new patients Education of patients in first injection policy Maintain and follow HIPAA policies and procedures Stay the required 30 minutes after last injection is given before lunch or the end of the day Clean toy and lobby area Knowledge of all medications and IT treatment Check emergency medications monthly and reorder, as needed Effectively manage emergency procedures and protocols Other relevant duties as assigned by Director Perform and complete triage tasks Regular closing of offices Front Office Responsibilities: Check patients in/out and collect co-pays Schedule appointments Answer phones when needed End of day clinic charge reports Copy patient insurance cards and update information, as needed Requirements Abilities, Knowledge and Skills Effective communication skills to include: Ability to fluently speak and read English Ability to read and interpret documents such as safety rules, handbooks, policies, patient care plans and procedure manuals Ability to communicate effectively, verbally and written, with all levels of staff and patients Education, Prior Work Experience, Special Skill And Knowledge Requirements MA Certification 6 months' experience in a medical office setting, preferred Previous allergy/asthma experience preferred CPR certification required Valid Driver's License required Active CPR Certification Acceptable results on Office of Inspector General, State Medicaid Exclusions, Abuse Registry Checks, Background Screenings, Drug Screen, and Sanction Checks Ability to travel to satellite offices as needed Must be at least 18 years of age Ability to work with patients directly and pleasantly Ability to work independently Strong computer skills Previous experience with EMR systems Physical Demands and Work Environment Physical Demands The physical demands described, here, are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the physical demands. While performing the duties of this job, the employee is regularly required to use hands to handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee frequently is required to stand, walk, stoop, kneel, crouch, reach, push, pull, bend and sit. On average, injection room or clinic staff may be standing or walking 80% of their shift. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. Specific communication abilities required by this job include the ability to talk and hear in order to converse with others, discern, convey, express oneself, and exchange information. Work Environment The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this job. The noise level in the work environment is usually moderate; lighting is in the standard range. The employee is subject to infectious waste, potential exposure to allergens in concentrated forms, diseases and conditions. EEOC Compliance Family Allergy & Asthma provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
    $25k-31k yearly est. 2d ago
  • Clerk, Unit

    Management and Training Corporation 4.2company rating

    Marion, OH

    Description for Internal Candidates Pay: $19.00 per hour Work schedule: Full-Time, Days Benefit package includes: Medical, vision, and prescription drug benefits Dental benefits Life insurance Accidental death and dismemberment insurance Short-term and long-term disability benefits 401(k) retirement plan Employee assistance program Paid time off (PTO) Paid holidays Bereavement leave Civic duty and military leave Impact lives with Management & Training Corporation (MTC)! At the North Central Correctional Complex in Marion, Ohio, our foundation is based upon the philosophies of caring about others, giving back, and making a social impact. We provide a safe and secure working environment for our staff while helping an at-risk population receive the treatment necessary for success on their road back to a healthy, productive life. Essential Duties: Type correspondence, reports and letters Proofread material to verify accuracy Maintain records and files Maintain appropriate office supplies for department Operate office equipment, including computers Log and distribute incoming mail, prepare outgoing mail, answer telephone and convey messages Operate telephone communications and mail handling as assigned Promote the development of positive social skills through modeling appropriate behaviors and intervening when inappropriate behaviors are observed Maintain accountability of inmates and property; adhere to safety practices It is expected that the incumbent shall perform other duties as assigned within his/ her capabilities as determined by management. Education and Experience Requirements: High school diploma or equivalent and one (1) year clerical or related experience including word processing and computer data entry preferred A valid driver's license in the state of Ohio with an acceptable driving record required, unless waived by management. Post Hire Requirements Must successfully complete annual in-service training requirements. Management & Training Corporation (MTC) is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, disabled status, veteran status, genetic information, national origin, or any other category protected by federal law. MTC participates in E-Verify. We strive to provide reasonable accommodation for qualified individuals with disabilities, including disabled veterans, in our job application and hiring process. If you are interested in employment opportunities with Management & Training Corporation and need assistance, please contact our staffing department through ***************************** or ************.
    $19 hourly 4d ago
  • Dental Receptionist

    Comfort Dental Lancaster 4.2company rating

    Lancaster, OH

    About Us: We are a patient-focused, high-quality general dental practice dedicated to providing exceptional care in a friendly and professional environment. Our team values reliability, professionalism, and excellent customer service. We are looking for a front desk receptionist who is organized, detail-oriented, and committed to creating a welcoming experience for our patients. Job Responsibilities: Greet and check in patients with a warm, friendly attitude Manage phone calls, schedule appointments, and confirm patient visits Verify insurance eligibility and benefits Collect payments and maintain accurate financial records Assist with patient forms, records, and data entry Coordinate with the dental team to ensure smooth daily operations Maintain a clean and organized front desk area Handle other administrative duties as assigned What We're Looking For: Previous experience in a dental or medical office preferred but not required *Candidates with dental insurance experience are highly encouraged to apply Strong communication and customer service skills Detail-oriented with excellent organizational abilities Ability to multitask in a fast-paced environment Proficiency with dental software (Dentrix, Eaglesoft, or Open Dental preferred) Dependability and professionalism Positive attitude and team-oriented mindset What We Offer: Competitive pay based on experience Paid time off and benefits package Supportive and professional work environment Growth opportunities within the practice Team bonding staff events Summary of Schedule: 10 hr shifts At least one week day off Up to 2 mandatory Saturdays a month 7:30am-1:30pm How to Apply: If you're a dedicated professional with a passion for excellent patient service, we'd love to hear from you! Please submit your resume and a brief cover letter explaining why you would be a great fit for this role. Job Type: Full-time Benefits: 401(k) matching Health insurance Opportunities for advancement Paid time off Schedule: 10 hour shift Ability to Commute: Lancaster, OH 43130 (Required) Ability to Relocate: Lancaster, OH 43130: Relocate before starting work (Required) Work Location: In person
    $37k-44k yearly est. Auto-Apply 60d+ ago
  • Front Desk Coordinator

    Dental Office

    Lancaster, OH

    Lancaster Pediatric Dentistry is seeking a Front Desk Coordinator to join our dedicated team of dental professionals. Our practice is recognized for offering the community a wide range of pediatric dental services utilizing state-of-the-art technology and a modern approach. The ideal candidate for this role possesses a keen eye for detail and thrives in a fast-paced environment. If this sounds like you, submit your application today! Schedule Open to full or part-time opportunities Benefits Medical, dental, vision, and life insurance Short and long-term disability options PTO and paid holidays 401(k) options Qualifications Prior dental front office experience is required INDHRTC01
    $25k-32k yearly est. Auto-Apply 15d ago
  • Patient Registration Clerk - Part Time, Variable

    Hocking Valley Community Hospital 3.3company rating

    Logan, OH

    Hocking Valley Community Hospital (HVCH) is looking for a Patient Registration Clerk to become part of our supportive and hardworking team. Revenue Cycle Department - Part Time, Variable hours/days The starting rate is $15.50/hr, firm. Additional shift differential pay. What We Offer Flexible scheduling opportunities to help with work-life balance, burnout, and mental well-being. Medical, Dental, and Vision insurance is paid in part by the hospital. Opt out, pay out option for full time employees. Life/AD&D and Long-Term Disability are paid by the hospital. Voluntary Life and Supplemental Insurance options such as Short-Term Disability, Cancer, Accident, etc. Flexible Spending Accounts (Healthcare and Dependent Care) and Health Savings Accounts. OPERS pension plan with a hospital contribution of 14% and optional Deferred Compensation for retirement. Paid sick, vacation, and 11 paid holidays with carry-over and cash out options. Vacation can be used after 90 days of employment as it accrues. Student Loan Forgiveness and Federal Tuition Grant Programs such as Public Service Loan Forgiveness eligibility. Tuition/Education Reimbursement and our Grow Your Own Program to financially support employees in obtaining education/certifications/licenses while working at the hospital. Tuition Discounts: Hocking College (50% discount on tuition), Mt. Carmel College of Nursing, Ohio Christian University, Chamberlain University, Walden University, Excelsior University, Purdue Global, Cincinnati University, and Grand Canyon University. Brand new State-of-the-Art SIM Lab for advanced training and education. Clinical Ladder/Residency program for nurses. Employee Engagement Committee to bring wellness and fun back to healthcare. Single location, free, and close parking - no dealing with taking shuttles to work! Education, development, and career advancement opportunities. Employee Assistance and Wellness Programs. Our Desired Candidate Will Have High School Diploma (or GED or High School Equivalence Certificate) strongly preferred. One year previous medical office and patient registration experience strongly preferred. Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, and other office procedures and terminology. Computer literacy, good typing skills is necessary. Knowledgeable of insurance providers is a plus. Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Self-starter with the ability to adapt. Excellent communication skills. Ability to function as a team player. Who We Are Welcome to Hocking Valley Community Hospital, your trusted full-service critical access hospital located in the heart of beautiful Hocking Hills, Logan, Ohio. We are dedicated to providing exceptional care close to home, ensuring that our community has access to high-quality medical services without the need to travel far. Equipped with state-of-the-art equipment and technology, we deliver advanced medical treatments and diagnostic services to meet your healthcare needs. Safety is our top priority, and we are committed to maintaining the highest standards for both patients and employees. Our friendly and compassionate team fosters an employee-first culture, as evidenced by our 4/5 rating on Indeed from current and past employees. We also rank in the top 20% in Wellbeing Scores, highlighting our commitment to the well-being of our staff. Our dedication to patient care is reflected in our excellent patient satisfaction scores, as we proudly rank 10th out of 134 hospitals in Ohio. We have an employee satisfaction score of 88% for two years in a row! Visit our website at hvch.org to see why employees love working here and why we put employees first! At Hocking Valley Community Hospital, we prioritize health and comfort, striving to make every visit a positive experience. Here, you have a name and a face, not just a number. Not familiar with Hocking Hills? See our serene beauty and abundance of outdoor and family activities: ************************************* Applicants must be authorized to work in the U.S. without sponsorship, now or in the future. Hocking Valley Community Hospital (HVCH) is an Equal Employment Opportunity Employer and as such we are committed to having a workforce that reflects diversity at all levels. Both applicants and employees are treated without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law. Hocking Valley Community Hospital has a zero tolerance substance policy, including any form of marijuana, and completes extensive drug screening on candidates and employees. We also conduct extensive background checks that adhere to the Ohio Revised Code for public hospitals. Please ask HR if you have any questions or concerns at ***********.
    $15.5 hourly Easy Apply 43d ago
  • Front Office Receptionist - Lancaster, OH

    Qualderm Partners 3.9company rating

    Lancaster, OH

    With 150+ locations in 17 states, QualDerm Partners is the largest multi-state female-founded and owned dermatology network in the U.S. At QualDerm we are united in our purpose: to educate, protect, and care for your skin. We are committed to bringing you the very best in comprehensive skin care so that you can achieve a confident, healthier, and more beautiful you! Our mission is to educate communities and healthcare professionals about the importance of skin health; including skin cancer prevention, risk factors and how to achieve healthy skin through annual skin exams and dermatologic care. We strive to provide the latest proven, proactive and comprehensive dermatologic care to populations in the expanding geographies we serve by making high-quality skin care timelier and more accessible all while creating a rewarding work environment for our providers and employees. Not only do we offer aggressive compensation and benefit packages, but we offer a culture that is unsurpassed! Job Summary: The Front Office Receptionist will be responsible for accurate and timely patient registration utilizing medical systems. This individual will utilize facility medical necessity tool to verify appropriate patient insurance coverage. This work will need to be performed according to established policies and procedures. The associate will provide exceptional customer service to physicians, patients, family members and all other medical professionals. Essential Duties and Responsibilities: Welcomes patients and visitors by greeting them in person or on the telephone, answering or referring inquiries. Notes patient arrival in Practice Management System (EMR). Identifies patients by date of birth and name in computer system and creates new account if patient is not in the system. Prepares necessary patient paperwork prior to patient's appointment. Calls “No Show” appointments to reschedule, makes appropriate notations in Practice Management System and sends letters to patients when necessary. Optimizes patient satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone and comforts patients by anticipating their anxieties and answering their questions. Helps in emergency situations by quickly responding to patients in distress by using good reasoning and judgment. Reviews Practice Management System (EMR) for information that needs to be updated. Works with patients to obtain updated information and accurately enters information in Practice Management System (EMR). Identifies payer sources, verifies insurance eligibility, financial status and assigns correct payor type. Verifies if prior authorization from insurance is required; notifies Billing Department, if required. Responsible for keeping the reception area clean and organized. Obtains revenue by recording and updating financial information, recording and collecting patient copays and/or balances at check in/out. Protects patients' rights by maintaining confidentiality of personal and financial information. Maintains operations by following policies and procedures, and reports changes as needed. Contributes to team effort by accomplishing related results, as needed. Routinely demonstrates superior customer service skills. Answers the telephone in a timely and polite manner. Communicates with patients, visitors, providers, and team members in a courteous, professional, cooperative and mature manner. Other duties as assigned by Practice Manager or Area Practice Manager. Requirements High School Diploma required; Associates Degree preferred 1 year customer service experience in health care office preferred Benefits Benefits of joining Qualderm Partners: Competitive Pay - Attractive compensation to reward your hard work Comprehensive Health Coverage - Includes Medical, Dental, and Vision plans to keep you covered Generous 401(k) Plan - Company matches 100% of the first 3%, plus 50% of the next 2%, with immediate vesting Paid Time Off (PTO) - Accrue PTO from day one, plus enjoy 6 paid holidays and 2 floating holidays each year Company-Paid Life Insurance - Peace of mind with basic life coverage, with the option for additional plans Disability Protection - Short-term and long-term disability coverage to protect you in unexpected circumstances Additional Wellness Plans - Accident, critical illness, and identity theft protection plans for extra security Employee Assistance Program (EAP) - Access confidential support for personal or work-related challenges Exclusive Employee Discounts - Save on products and services with special discounts just for you Referral Bonus Program - Earn bonuses by referring qualified candidates to join the team QualDerm Partners is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Applicants must be currently authorized to work in the United States in a full-time basis.
    $26k-32k yearly est. Auto-Apply 10d ago

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