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Become A Front Office Supervisor

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Working As A Front Office Supervisor

  • Interacting With Computers
  • Getting Information
  • Making Decisions and Solving Problems
  • Communicating with Supervisors, Peers, or Subordinates
  • Processing Information

  • Deal with People

  • Mostly Sitting

  • $52,630

    Average Salary

What Does A Front Office Supervisor Do

A Front Office Supervisor oversees and ensures the smooth operation of all activities of the front office. They respond to telephone and in-person inquiries regarding reservations, hotel information, and guest concerns.

Front Office Supervisor jobs

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Average Length of Employment
Dental Office Manager 5.8 years
Office/Store Manager 5.1 years
Senior Office Administrator 5.0 years
Office Manager/Supervisor 5.0 years
Insurance Office Manager 4.6 years
Office Services Supervisor 4.6 years
Branch Office Manager 4.3 years
Billing Office Manager 4.3 years
Office Manager/Technician 4.2 years
Service Office Manager 4.2 years
Office Manager 4.1 years
Office Supervisor 3.9 years
Executive Office Manager 3.9 years
Assistant Office Manager 3.7 years
Regional Office Manager 3.6 years
Office Project Manager 3.4 years
Front Desk/Office Manager 3.1 years
Front Office Supervisor 3.0 years
Front Office Manager 2.9 years
Office Lead 2.8 years
Guest Services Manager 2.8 years
Box Office Manager 2.7 years
Director Of Front Office 2.7 years
Assistant Business Office Manager 2.6 years
Front Desk Manager 2.5 years
Assistant Front Office Manager 2.5 years
Guest Service Supervisor 2.5 years
Assistant Front Desk Manager 2.4 years
Front Desk Supervisor 2.4 years
Front Desk Lead 2.2 years
Top Employers Before
Front Desk Agent 15.4%
Guest Services Agent 8.8%
Sales Associate 6.2%
Night Auditor 6.2%
Guest Service Representative 6.0%
Internship 5.4%
Front Office Manager 5.1%
Customer Service Representative 5.0%
Administrative Assistant 5.0%
Assistant Manager 4.7%
Front Desk Supervisor 3.9%
Receptionist 3.8%
Office Manager 3.7%
Front Office Agent 3.5%
Cashier 3.1%
Front Desk Coordinator 3.1%
Medical Assistant 3.0%
Server 2.9%
Office Assistant 2.9%
Front Desk Associate 2.6%
Top Employers After
Front Office Manager 17.5%
Assistant Front Office Manager 8.4%
Assistant General Manager 8.0%
General Manager 7.0%
Office Manager 6.5%
Administrative Assistant 6.2%
Customer Service Representative 5.5%
Operations Manager 4.6%
Sales Manager 3.7%
Night Auditor 3.6%
Billing Specialist 3.4%
Assistant Manager 3.3%
Guest Services Manager 3.2%
Front Desk Agent 3.1%
Guest Services Agent 3.0%
Manager 2.7%
Front Desk Manager 2.7%
Receptionist 2.7%
Night Manager 2.5%
Front Desk Coordinator 2.4%

Front Office Supervisor Demographics

Gender

Female

65.6%

Male

32.5%

Unknown

1.9%
Ethnicity

White

75.3%

Hispanic or Latino

14.4%

Asian

7.3%

Unknown

2.2%

Black or African American

0.8%
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Languages Spoken

Spanish

59.1%

French

7.0%

German

5.0%

Portuguese

3.7%

Arabic

2.9%

Tagalog

2.5%

Mandarin

2.1%

Russian

2.1%

Italian

2.1%

Vietnamese

1.7%

Hindi

1.7%

Korean

1.7%

Filipino

1.7%

Swahili

1.2%

Cantonese

1.2%

Urdu

1.2%

Ukrainian

0.8%

Turkish

0.8%

Japanese

0.8%

Polish

0.8%
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Front Office Supervisor Education

Schools

University of Phoenix

17.0%

University of Central Florida

8.2%

Florida International University

6.9%

Johnson & Wales University

6.7%

Northern Arizona University

4.9%

Ashford University

4.4%

George Mason University

4.4%

Florida State University

4.4%

Anne Arundel Community College

4.1%

University of Nevada - Las Vegas

3.9%

San Diego State University

3.9%

Southern New Hampshire University

3.9%

Northern Virginia Community College

3.9%

Michigan State University

3.6%

Delgado Community College

3.6%

Florida Atlantic University

3.6%

Liberty University

3.6%

University of New Orleans

3.1%

Pennsylvania State University

3.1%

Miami Dade College

3.1%
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Majors

Business

26.0%

Hospitality Management

16.0%

Health Care Administration

15.4%

Management

5.2%

Psychology

4.2%

Communication

4.2%

Accounting

4.1%

Medical Assisting Services

3.0%

Criminal Justice

2.9%

General Studies

2.4%

Human Resources Management

2.3%

Nursing

2.3%

Marketing

2.1%

Liberal Arts

1.7%

English

1.7%

Political Science

1.6%

Finance

1.4%

Computer Science

1.3%

Education

1.3%

Kinesiology

1.2%
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Degrees

Bachelors

42.2%

Other

29.4%

Associate

12.9%

Masters

8.2%

Certificate

4.9%

Diploma

1.8%

Doctorate

0.4%

License

0.1%
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Job type you want
Full Time
Part Time
Internship
Temporary

Top Skills for A Front Office Supervisor

FrontDeskAgentsProceduresCustomerServiceRoomInventoryFrontOfficeStaffSupervisePayrollGuestServiceAgentsNightAuditEnsureGuestSatisfactionGuestComplaintsGuestIssuesPBXFrontOfficeOperationsVIPOfficeSuppliesDailyOperationsPropertyManagementSystemCustomerSatisfactionDataEntry

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Top Front Office Supervisor Skills

  1. Front Desk Agents
  2. Procedures
  3. Customer Service
You can check out examples of real life uses of top skills on resumes here:
  • Manage and schedule a staff of 20 including reservation agents, PBX operators, front desk agents, and bellmen.
  • Obtain referrals and authorizations for procedures/testing and office visits as required.
  • Assisted guests with check in/out process, providing excellent customer service experience.
  • Handled room inventory, checking in/checking out guests, group reservations, and various other systems within Maestro.
  • Managed and supervised a team of 14 front office staff.

Top Front Office Supervisor Employers

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Front Office Supervisor Videos

The Hotel - A Day in the Life at the Front Desk

One Career - Lena, Front Office Supervisor at Motel One Edinburgh-Royal

Career Advice on becoming a Front Office Manager by Daniella W (Full Version)

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