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Front Porch Communications jobs - 87 jobs

  • Manager II, Customer Care Tax

    Toast 4.6company rating

    Remote job

    Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. A day in the life As a Customer Care Tax Manager, you will actively manage a team of agents for the Payroll Tax campaign. You are responsible for the productivity and the well-being of the members of the Customer Care Tax Team in addition to helping to improve the customer experience through the execution of department level KPIs and OKRs. You will oversee the customer journey for those experiencing Toast Payroll Tax issues with a focus on improving customer outcomes. You will work with cross-functional Internal teams such as Tax Operations, Restaurant Success, Sales, Onboarding, Enablement and R&D teams to create process and support guidelines. To thrive as a Customer Care Tax Manager at Toast, you are resilient, motivated to coach a team on delivering high quality customer interactions and outcomes, and excel in ambiguous environments. What you'll do (Responsibilities) Educate, manage, train, coach and mentor a team of 10-12 Care Tax Experts Regularly evaluate employee performance and ensure accountability while monitoring customer outcomes and agent key performance indicators such as productivity, adherence, and CSATs Provide coaching and feedback to all agents through the Quality Assurance process or through One on One sessions to improve their effectiveness for supporting customers through the tax prep, filing and recovery process with Toast Payroll Train and develop members of the team on process, technical troubleshooting, and new product knowledge, monitor and audit workflow efficiency to identify trends and process improvement opportunities Maintain open communication with agents regarding their concerns and ideas, relaying to others as appropriate Communicate and influence new ideas for improvement with a solutions oriented mindset Assist agents with challenging customer contacts and facilitate Supervisor Calls through escalations Ensure Service Level Agreements (SLA) for tax related cases are met Provide subject matter expertise related to payroll and tax filing. Provide Payroll analytics and reporting to management Responsible for keeping abreast of Federal, State and Local regulatory changes and develops internal and external communications relative to these changes What you'll need to thrive (Requirements) 2+ years of experience in the Payroll/Tax field or closely related role 3+ years of experience performance managing and coaching as a people leader 4+ years of experience in a role responsible for customer satisfaction and championing the customer experience Demonstrated strong communication, interpersonal and analytical skills including ability to work with all levels of Management Experience working with Escalated Customers Proficient with filing original & amended payroll tax returns Experience working with tax authorities and understanding the tax notice/resolution process end-to-end Solution-oriented with proven ability to drive results Experience working for a Payroll Service Provider Proficient in Microsoft Excel What will help you stand out (Non-essential Skills/Nice to Haves) Experienced with MasterTax is a plus FPC or CPP Certification AI at Toast At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it's a core part of our culture. Our Total Rewards Philosophy We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters' changing needs. Learn more about our benefits at ******************************************** The base salary range for this role is listed below. The starting salary will be determined based on skills and experience. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions, if eligible), benefits, and equity (if eligible). Pay Range$95,000-$152,000 USD Diversity, Equity, and Inclusion is Baked into our Recipe for Success At Toast, our employees are our secret ingredient-when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences. We Thrive Together We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: ********************************************* Apply today! Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com. ------ For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
    $32k-39k yearly est. Auto-Apply 1d ago
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  • Account Executive (Hindi), Strategic Cuisines - Remote, U.S.

    Toast 4.6company rating

    Remote job

    . Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. A Strategic Cuisines Account Executive is responsible for supporting our new business acquisition efforts within Asian cuisines. This role will be tasked with converting existing inbound demand and uncovering new demand via referrals from our broader sales organization. The AE will deliver a catered experience to our customers within markets who may have otherwise run into language barriers, and will have goals based on the quality of the experiences they provide and how effectively they convert demand into new customers. The AE must be able to determine how restaurants can benefit from leveraging Toast's end to end digital platform, demonstrate how the product works better together, and ultimately show how their restaurant will run better using Toast. Daily activities will consist of calls, emails, demonstrations of the Toast product, reviewing quotes and sending contracts in the strategic cuisines preferred language. About this roll * (Responsibilities) Following up on marketing qualified leads in the market you support Conducting discovery calls & product demonstrations in your customer's preferred language Creating and reviewing quotes and contracts in your customer's preferred language Ensure our onboarding team and customer are set up for success post sale Understand the competitive landscape in your market (strengths, weaknesses, benefits) to best position Toast. Toast will not sponsor applicants for work visas for this role Your Hindi skills will be used on the job to communicate with Hindi-speaking customers and prospective customers, while your English language skills will be used primarily for communicating with other employees at Toast. As with most internal business at Toast, the job application and interview process for this role will be conducted primarily in English. Do you have the right ingredients* ? (Requirements) Fluency in both oral and written English and Hindi is required for this role. Prior Sales experience preferred. Ability to work in a fast-paced environment. An entrepreneurial and feedback driven mindset Special Sauce* (Nonessential Skills/Nice to Haves) Restaurant Operations Experience Experience using Salesforce to keep track of Sales activities Sandler Sales Training Our Spread* of Total Rewards We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters' changing needs. Learn more about our benefits at ******************************************** *Bread puns encouraged but not required #LI-REMOTE The estimated Total Targeted Cash compensation range for this role is listed below. Total Targeted Cash for this role consists of a base salary, commission, benefits, and equity (if eligible). This role qualifies for uncapped commissions. The starting salary will be determined based on skills, experience, and geographic location. Total Targeted Cash$118,000-$189,000 USD Diversity, Equity, and Inclusion is Baked into our Recipe for Success At Toast, our employees are our secret ingredient-when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences. We Thrive Together We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: ********************************************* Apply today! Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com. ------ For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
    $118k-189k yearly Auto-Apply 4d ago
  • Observability Manager

    Toast 4.6company rating

    Remote job

    Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. The Manager, Site Reliability Engineering Observability role at Toast fits within the Observability Enablement & Administration team, which is part of Site Reliability Engineering, responsible for overseeing Toast production services, with a commitment to quality, reliability, and low latency. The Observability Enablement & Administration team is responsible for setting the overall observability strategy, choosing the right tools and technologies, developing best practices, and providing guidance to other teams, while maintaining, governing cost, and administering the observability platform and log pipelines. As a Manager of the Observability Enablement & Administration team, you will provide technical leadership and hands-on contributions, incorporating reliability best practices for programming and scripting, observability, production triage, incident resolution, and retrospective/root cause analysis to maintain the world-class reliability and uptime of our platform. About this roll * (Responsibilities) In this role you will be responsible for the architecture, administration, maintenance, and enhancement of our observability platforms, ensuring optimal performance and availability for our critical security and business operations. Create and drive strategic organization-wide observability initiatives in collaboration with technical leadership and Product Management Drive day-to-day operations of the team and contribute to the development and prioritization of the SRE roadmap for observability initiatives Enable a geographically distributed team of engineers to continue performing at a high level and help increase the impact of their work Manage observability architecture design, support, and platform management Implement strategies to increase observability platform reliability and performance Lead and contribute to initiatives that automate operational toil for observability focused tasks such as those needed for legal and compliance requirements Guide teams to build and maintain systems that are observable Support end-users with training and technical guidance on observability tools and capabilities. Gather and analyze metrics from operating systems and applications that enable development teams with observability insights Champion the use of AI tools and practices to accelerate development, improve team velocity, and pioneer new ways of building - setting the bar for what it means to be an AI-first engineering organization. Do you have the right ingredients* ? (Requirements) Hands-on experience managing an SRE or Observability team, including hiring, mentoring, cross functional collaboration Hands-on coding/scripting experience with Go, Python, etc Deep understanding of observability systems and tools such as APM, RUM, Synthetics, Splunk, OTEL, Log pipelines, SIEM, Terraform etc. Background in leading complex engineering projects in a Scrum environment Direct exposure to cloud infrastructure and SaaS solutions Polyglot technologist/generalist with a thirst for learning AI at Toast At Toast we're Hungry to Build and Learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it's a core part of our culture. Our Spread* of Total Rewards We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters' changing needs. Learn more about our benefits at ******************************************** *Bread puns encouraged but not required #LI-Remote The base salary range for this role is listed below. The starting salary will be determined based on skills and experience. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions, if eligible), benefits, and equity (if eligible). Pay Range$155,000-$248,000 USD Diversity, Equity, and Inclusion is Baked into our Recipe for Success At Toast, our employees are our secret ingredient-when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences. We Thrive Together We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: ********************************************* Apply today! Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com. ------ For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
    $155k-248k yearly Auto-Apply 4d ago
  • Director, FinTech Counsel

    Toast 4.6company rating

    Remote job

    Are you a mid-level attorney in the FinTech space with experience negotiating bank partnerships and product counseling innovative commercial and consumer financial products? Are you looking for an in-house role where you will work closely with key stakeholders, help design unique financial products, and independently lead commercial transactions, all while helping your favorite restaurants adapt, grow and thrive? If so, look no further! Toast is driven by its all-in-one platform that helps restaurants operate their business, increase sales, engage guests, and keep employees happy. Our FinTech business line designs and builds creative solutions to assist restaurants with their unique and evolving financial needs, including access to a full suite of embedded banking products (e.g., loans, checking, credit/debit cards, etc.), AI-driven financial management solutions, stored-value cards for guests, payment processing tools, and more! Toast is hiring a mid-level attorney to be the primary point of contact for our Embedded Finance team's legal needs and to provide transactional and regulatory legal support to the FinTech business line. In this role, you will advise and engage with passionate, enthusiastic business partners to negotiate strategic financial partnerships and help design cutting-edge financial products for restaurants, their teams, and their guests. This role will allow you to apply your fintech subject matter expertise to familiar products while also getting exposure to totally new ones, and you'll do it all in a fun and collaborative environment that values your insights, creative thinking, intellectual curiosity, and ability to “roll”* with it. This is an independent contributor role and reports to Toast's Assistant General Counsel, FinTech. What you will do: Draft complex commercial agreements and lead negotiations with financial institutions, payment processors, strategic partners, and merchants in connection with fintech products and services appropriate for restaurants, their staff, and their guests. Represent Legal on cross-functional teams to help design and implement cutting edge financial products, identify creative solutions to unique use cases and escalated issues, and ensure compliance with financial regulations and other applicable laws, partner contracts, card brand rules, and industry best practices. Research, analyze, and respond to questions, disputes, and escalations, and advise cross-functional stakeholders on legal and regulatory requirements, risks, and considerations regarding Toast's suite of fintech solutions. Draft user terms and agreements (e.g., cardholder agreements, credit agreements, and website terms of service). Review customer facing materials, including multi-channel advertising, customer enablement tools, and user experience content, for compliance with federal and state laws and best practices, and provide feedback and guidance to Marketing, Design, and Go-to-Market team stakeholders. Do you have the right ingredients* ? (Requirements) A J.D. from an ABA-accredited U.S. law school, and membership in good standing to at least one state bar. Extensive experience advising fintech businesses and Director+ stakeholders on a variety of financial products and services, including embedded finance products for merchants and payments solutions (including payment card processing). Strong commercial drafting skills with experience independently leading negotiations, specifically within the financial services industry. Deep knowledge of financial laws and regulations, including: commercial/consumer banking regulations (including Reg B, Reg E, Reg Z, Reg CC, and Reg DD), federal and state consumer protection laws (UDA(A) P), laws governing electronic funds transactions (including Reg E, and NACHA); state and federal money transmitter laws, and card association and payment network rules. Exceptional written and verbal communication skills, with a demonstrated ability to distill complex legal concepts into clear, concise, and impactful advice for diverse business audiences, including senior leadership. Ability to seamlessly partner with product and cross-functional teams to provide effective legal guidance while driving key business outcomes. Experience advising on products that incorporate AI components is preferred. AI at Toast At Toast we're Hungry to Build and Learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it's a core part of our culture. Our Spread* of Total Rewards We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters' changing needs. Learn more about our benefits at ******************************************** #LI-REMOTE The base salary range for this role is listed below. The starting salary will be determined based on skills and experience. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions, if eligible), benefits, and equity (if eligible). Pay Range$192,000-$260,000 USD Diversity, Equity, and Inclusion is Baked into our Recipe for Success At Toast, our employees are our secret ingredient-when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences. We Thrive Together We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: ********************************************* Apply today! Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com. ------ For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
    $192k-260k yearly Auto-Apply 4d ago
  • Senior Product Designer, Sales Experiences

    Toast 4.6company rating

    Remote job

    Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. The Business Technology & Tools (BTT) organization builds the internal platforms and tools that power how Toast sells, supports, and grows our customer base. Within BTT, the Sales Experiences space is evolving rapidly - expanding beyond Salesforce into custom, Java-built tooling that directly impacts sales efficiency, revenue growth, and rep satisfaction. As a Senior Product Designer, you'll play a critical role in shaping the future of Toast's internal sales experiences. This is a newly established, high-impact role created to close a long-standing design gap and bring strong, systems-oriented product design into a fast-growing sales domain. You'll partner closely with Product Managers and Engineers as a core triad member, ensuring that the tools our sales teams rely on are intuitive, scalable, and thoughtfully designed end to end. Your work will directly support initiatives that streamline the path from lead to deal helping sales reps work faster, smarter, and with greater confidence, while driving meaningful ARR impact for the business. A day in the life (Responsibilities) Serve as the dedicated product design partner for Sales Experiences teams within BTT, embedded in a product-engineering-design triad. Lead user research and journey mapping across the full sales lifecycle, from lead generation through quoting, amendments, and order fulfillment. Design intuitive, efficient UX/UI for internal GTM tools that improve rep efficiency and drive sales optimization. Own experience design for high-impact tools such as Quote Builder and Cart Builder, helping scale proven pilots into broadly adopted platforms. Translate complex workflows (quoting, discounting, multi-location setups, promos, contract amendments) into clear, usable, and scalable experiences. Establish and evolve cohesive UX patterns and standards for internal sales tooling to prevent fragmentation across teams and platforms. Partner closely with Product Managers to align design decisions with business goals, adoption metrics, and revenue outcomes. Collaborate with Engineers to provide structured design guidance, reducing rework and eliminating the need for ad-hoc design decisions during development. Validate designs through usability testing and iteration before and after launch, ensuring tools drive real-world impact for sales teams. Advocate for user-centered design practices within a historically engineering-led space, raising the bar for internal product quality. What you'll need to thrive (Requirements) 5+ years of experience in product design, UX, or interaction design, with a strong track record of owning complex workflows end to end. Experience designing internal tools or enterprise software, especially for sales, operations, or revenue-focused teams. Experience with Figma, Figma Make and Cursor for prototyping. Proven ability to conduct user research, synthesize insights, and translate them into clear journey maps and design solutions. Strong systems-thinking skills, ability to design scalable frameworks rather than one-off screens. Comfort working in ambiguous problem spaces and helping teams gain clarity through design. Excellent collaboration skills, with experience partnering closely with Product Managers and Engineers in a triad model. Ability to balance usability, business impact, and technical constraints when making design decisions. Strong communication skills, ability to clearly articulate design rationale to stakeholders across product, engineering, and business teams. Bonus Ingredients (Nice to Have) Experience designing for or alongside Salesforce-based workflows or other CRM-driven systems. Experience improving rep efficiency, tooling adoption, or revenue driving workflows. Background working in B2B SaaS, sales enablement, or revenue operations adjacent spaces. AI at Toast At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it's a core part of our culture. Our Total Rewards Philosophy We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters' changing needs. Learn more about our benefits at ******************************************** The base salary range for this role is listed below. The starting salary will be determined based on skills and experience. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions, if eligible), benefits, and equity (if eligible). Pay Range$135,000-$216,000 USD Diversity, Equity, and Inclusion is Baked into our Recipe for Success At Toast, our employees are our secret ingredient-when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences. We Thrive Together We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: ********************************************* Apply today! Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com. ------ For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
    $135k-216k yearly Auto-Apply 4d ago
  • Staff Data Scientist

    Toast 4.6company rating

    Remote job

    Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. A day in the life (Responsibilities) As a Principal Data Scientist, you'll lead the design and development of scalable ML systems for use cases such as menu recommendation, demand forecasting, offer targeting, and guest personalization. You will serve as a technical thought partner across teams, set best practices, and influence the roadmap for ML-driven products that support key business outcomes. Your work will directly shape strategic decisions and enhance customer experience at scale. Own the full machine learning lifecycle-from problem framing and data exploration to modeling, deployment, and monitoring-for mission-critical initiatives. Design and implement advanced ML and statistical models that improve product performance, operational efficiency, or customer insights. Collaborate with engineers, product managers, and business stakeholders to define project scope, success metrics, and integration strategy. Guide architectural decisions, set modeling standards, and champion best practices for experimentation, validation, and productionization. Mentor other data scientists and raise the technical bar through design reviews, feedback, and sharing domain expertise. Proactively identify areas where data science can create business value and lead cross-functional efforts to drive those opportunities forward. What you'll need to thrive (Requirements) 10+ years of experience in data science with a proven track record of delivering production ML systems that drive measurable impact. Deep focus on mentorship, having leveled up more junior data scientist You've been a technical leader for core data science at Toast Deep knowledge of statistical modeling, machine learning (e.g., tree-based models, time series, deep learning), and model evaluation. Experience working with real-world product data at scale and translating ambiguous problems into well-scoped ML solutions. Experience with distributed data processing and training, real-time inference, and ML Ops frameworks Prior experience mentoring other data scientists or acting as a tech lead. Experience leading experimentation (e.g., A/B testing), causal inference, and real-time decision systems. Proficiency in Python and SQL, and experience with ML frameworks (e.g., scikit-learn, PyTorch, TensorFlow). Strong grasp of software engineering principles including modular design, version control, testing, and CI/CD. Hands-on experience with cloud platforms (preferably AWS), including tools like SageMaker, Athena, Glue, DynamoDB, and Bedrock. Excellent communication skills and the ability to influence both technical and non-technical stakeholders. Strong business acumen with the ability to align technical solutions with company goals. Bonus ingredients* : An advanced degree in Computer Science, Statistics, or a related STEM field is preferred. Familiarity with MLOps tooling for monitoring, drift detection, retraining, and explainability. Experience fine-tuning LLMs and applying reinforcement learning from human feedback (RLHF) to improve model performance and alignment. AI at Toast At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it's a core part of our culture. Our Total Rewards Philosophy We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters' changing needs. Learn more about our benefits at ******************************************** #LI-Remote The base salary range for this role is listed below. The starting salary will be determined based on skills and experience. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions, if eligible), benefits, and equity (if eligible). Pay Range$143,000-$229,000 USD Diversity, Equity, and Inclusion is Baked into our Recipe for Success At Toast, our employees are our secret ingredient-when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences. We Thrive Together We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: ********************************************* Apply today! Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com. ------ For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
    $143k-229k yearly Auto-Apply 4d ago
  • Product Operations Specialist

    Jun Group Productions LLC 4.0company rating

    Remote or New York, NY job

    Jun Group is a technology company building a world where consumers are in control of their data and advertisers can reach them directly. Intelligent advertising that inspires trust is our guiding principle. We're passionate about making advertising better for everyone through our consent-based approach that empowers the world's largest publishers, brands, and agencies to achieve their goals with integrity, transparency, and peace-of-mind. We're looking for a Product Operations Specialist to support the product organization across Jun Group's ad-tech platforms. Our in-app advertising platform leads the industry, and it touches tens of millions of consumers across devices. Responsibilities include * Become an expert in our in-house digital ad technologies and data tools to provide recommendations and analytical support. * Establish and maintain processes and best practices that drive efficiency, transparency, and scalability across product operations. * Own the process for collecting, analyzing, and triaging bugs, campaign support issues, and supply/demand operational requests. * Manage programmatic operations and product operations processes - including financial tracking, reporting, and cross-functional coordination. * Monitor key revenue and product performance metrics to identify trends, areas for optimization, and opportunities for innovation. * Recommend and implement optimizations to increase revenue and fill rates for Jun Group and our app partners. * Support Product Managers in defining and executing A/B tests and validation plans to inform roadmap decisions. * Partner with Product and Engineering to identify and resolve technical issues impacting monetization performance and to surface opportunities for new features and enhancements. * Deliver regular, data-driven insights into yield performance, inventory consumption, and buyer behavior to stakeholders across Finance, Sales, and Product Leadership. Here are a few indicators that you're the right person * You have an ops mindset and thrive in a fast-paced environment * You have a passion for programmatic and a deep understanding of how it works * You're analytical and solve problems using data * You're curious, picky, determined, detail-oriented, and diplomatic * You're an excellent communicator Requirements * 1+ year in programmatic advertising * Deep understanding of programmatic technologies (SSPs, DSPs, OpenRTB, PreBid, PMPs, PGs, Deal IDs) and digital advertising fundamentals * Self-driven with the ability to multi-task and work with minimal supervision in a deadline-oriented environment * Exceptional communication skills and a collaborative, solutions-oriented mindset * Proficiency in Excel and SQL and experience working with large, complex datasets Some company benefits include * Competitive Pay * Hybrid Work Life * Health, Dental, and Vision Insurance * Mental Health Resources * Volunteer Opportunities Greater NY-area Residents: We currently have a hybrid remote work policy. All Jun Group employees living within a 90-minute (one way) commute of our NYC office are expected to be in the office three days per week. Salary Range: $65,000 - $85,000 We're open to allowing the right person to learn our industry on the job. We welcome diversity and non-traditional paths into all of our roles. We believe in hiring the right person as opposed to the right combination of keywords.
    $65k-85k yearly Auto-Apply 60d+ ago
  • Director, Fintech Compliance

    Toast 4.6company rating

    Remote job

    Toast is driven by building the all-in-one restaurant platform that helps restaurants operate their business, increase sales, engage guests, and keep employees happy. The Toast Fintech Compliance Program provides a compliance by design embedded approach to compliance program management , with an emphasis on product lifecycle management, while enabling the business to innovate and deliver quality products and solutions to serve our customers. Toast, Inc. seeks a strategic, commercially oriented, forward thinking Director to lead the Compliance organization supporting the Fintech business. Reporting to the Chief Compliance Officer, the Director is responsible and accountable for establishing, managing, and maintaining quality compliance programs for Fintech products and directing the Fintech compliance team in the ongoing management of the product specific compliance management systems. Products in scope include: commercial lending program, leases, commercial deposit account, payment facilitation, debit cards, prepaid payroll cards, earned wage access, billpay and stored value cards. This role is also responsible for the maintenance of state money transmitter licenses and compliance with associated requirements. About this roll * (Responsibilities): Compliance leader managing compliance team supporting Fintech products. Oversee the development and maintenance of product-specific compliance management programs within Toast's Fintech Line of Business. Direct the Fintech Compliance team on establishing best-in-class compliance management systems, mitigation of key compliance risks related to in-scope products, and the remediation of process and control gaps. Products in scope include: commercial lending program, leases, commercial deposit account, payment facilitation, debit cards, prepaid payroll cards, earned wage access, billpay and stored value cards. Serve as a compliance thought partner to Fintech business stakeholders in the design and implementation of products/product enhancements. Guide Fintech Compliance team in product reviews to ensure regulatory compliance requirements are met. Serve as compliance sponsor on compliance committees. Escalate key compliance risks and issues to Chief Compliance Officer and governing bodies, such as the Enterprise Risk and Compliance Committee. Review results from compliance testing programs to identify themes or trends in findings and gaps. Mature and enhance Fintech compliance program and/or framework to address. Ensure product specific regulatory changes are monitored and assessed, and communicated to business partners in a timely manner. Oversee partner relationships and ensure obligations are met, including, but not limited to timely and accurate reporting and successful completion of partner reviews and required testing. Serve as an escalation point for concerns and issues raised by key partner contacts. Maintain state money transmitter licenses and compliance with associated requirements. Do you have the right ingredients* ? (Requirements): Bachelor's Degree required and CRCM preferred. Strong knowledge of financial laws and regulations, including: CFPB regulations (most specifically Reg B, Reg E, Reg P, and Reg Z); federal and state consumer protection laws (most specifically UDA(A) P, CAN SPAM, and TCPA); other laws and industry best practices related to commercial and consumer credit, prepaid debit cards, and electronic funds transactions; money transmitter laws, and card association and payment network rules. Direct experience leading compliance programs for financial products and services, specifically payment processing, money transmission, and banking products which may include: commercial and consumer credit, purchase financing, deposit accounts, debit, credit, and stored-value cards, bill pay services, and earned wage access. Typically requires 15+ years of related experience with a Bachelor's degree; or 12+ years and a related Master's degree. 10+ years of experience in a compliance, risk, or audit role at a financial institution providing commercial and/or consumer non-investment banking products (Fintech or payments industry preferred). Experience maintaining fintech-oriented frameworks, bank partnerships and third party vendors programs. Familiarity with operational processes and regulations related to banking products. Ability to work well with ambiguity and synthesize large amounts of complex information. Strong communication skills (both written and verbal). Special Sauce (Nice-to-Have Skills): CAMS AI at Toast At Toast we're Hungry to Build and Learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it's a core part of our culture. Our Spread* of Total Rewards We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters' changing needs. Learn more about our benefits at ******************************************** #LI-REMOTE The base salary range for this role is listed below. The starting salary will be determined based on skills and experience. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions, if eligible), benefits, and equity (if eligible). Pay Range$171,000-$274,000 USD Diversity, Equity, and Inclusion is Baked into our Recipe for Success At Toast, our employees are our secret ingredient-when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences. We Thrive Together We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: ********************************************* Apply today! Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com. ------ For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
    $171k-274k yearly Auto-Apply 4d ago
  • Software Developer

    Alley Interactive 4.4company rating

    Remote or New York, NY job

    Software Developer - Alley Careers Skip to content Primary Navigation Toggle Alley Follow us: Alley is proud to be a WordPress VIP Gold Agency Partner. Contact Us Software Developer We're not looking for rockstars, zombies, or magicians. We're looking for motivated, creative, and resourceful developers who take pride in their work and want to partner with clients who are pushing the boundaries of the technology we work with. Software Developers at Alley work collaboratively to understand the challenges facing our clients and implement effective and meaningful technological solutions, frequently using WordPress. Your responsibilities will range from technical discovery that informs custom feature builds to custom architecture and development to large-scale data migrations for a high volume of content. Software Developers at Alley need to be well-rounded technologists who have a holistic understanding of the web technology stacks that we work with, are excited about keeping our team at the cutting edge, and are eager to work directly with clients to help them solve interesting and novel business problems. Alley is an equal opportunity employer and we seek to increase diversity in the tech industry. We encourage applications from women, BIPOC, 2SLGBTQIA+ people, people with disabilities, and other communities traditionally underrepresented in this field. To learn more about how Alley values diversity, equity, inclusion, and accessibility (DEIA), read our DEIA pledge. For information on our hiring process and what it's like to work at Alley, please check out our FAQ. If you want to get a sense of our coding practices and our open-source work, have a look at our GitHub organization. If you have any questions about our hiring process, please contact us at ****************. Qualifications * This is not an entry-level position. We expect candidates to have some professional experience writing software. Seasoned developers will flourish with our balance of independence and support, while entry-level developers would not get the direct oversight they need to succeed. * Our primary development language is PHP. You must be fully fluent in PHP and have worked with it in a professional context before. * Prior experience with WordPress and/or Laravel is a major plus. Most of our work is atop WordPress, so you should be excited to learn and develop with them. * We make heavy use of Modern JavaScript and TypeScript (including React and Node) and related tooling, including webpack. Previous experience is a plus, and a willingness to learn it is essential. * Alley prides itself on its ability to address unusual, novel, and complex problems that deal with the intersection of technology, business, and content production. You should understand and be able to discuss web technologies and systems conceptually, and be able to demonstrate that you can learn a new language, technology stack, or framework quickly and on demand. * You should feel comfortable at a Unix command line, even if you aren't an expert. * You must know your way around git and understand version control well, and be able to carry out typical operations with it, including branching, merging, submitting code for peer review, and reviewing your peers' code yourself. * We apply Scrum as a development methodology, and broadly endorse Agile as a philosophy. You must be open to working this way as well, and prior experience is a plus. * You should also have very strong written and verbal communication skills, and the ability to wield them with both team members and clients. * Discipline concerning delivery dates, stylistic appreciation of what makes code good and readable, and a committed attitude about documentation, user stories, issue tracking, and timesheets are all very important skills for our developers to have. * Open to USA & Canada only Benefits * Competitive salaries - We recognize several levels of career progression for developers and tie compensation to those levels corresponding to their seniority and experience. The full range of salaries for these roles is $85k-125k, and we are currently searching for developer candidates to join us in an assortment of roles with base salaries starting at $85k, $90k, and $110k. If you consider yourself to be at a higher level, we still encourage you to apply and can discuss additional opportunities with you! * Medical, dental and vision benefits * 401k with company matching * Profit sharing * Monthly lunch allowance * Annual Professional Development and Equipment allowances * Flexible time off policy * Remote first - We are a fully distributed company, meaning we don't have a set work location. Team members can choose to work from home or from a co-working space. We'll furnish your home office or rent you a co-working space. Recruiters: Please do NOT contact us about this job. All hiring duties at Alley are carried out by our staff.
    $85k-125k yearly Easy Apply 8d ago
  • Sales Engineer

    Accesso 4.5company rating

    Remote job

    Does growth excite you? 🌱 As a Sales Engineer you will play a pivotal role in the sales process by collaborating closely with our Sales, Implementation and Product teams. Sales Engineers serve as the technical expert, helping potential customers understand the technical aspects of our solutions and how it can meet their specific needs. This role involves pre-sales consultations, product demonstrations, and technical support and handover to ensure successful adoption of our solutions. As a member of our Commercial team, you'll have a hand in promoting our products to a wide range of clients and will help us to achieve our goals of scaling and expanding. Your natural ability to build relationships, as well as an eye for opportunity, will be vital in our efforts to expand our company's reach. We're looking for team-oriented, creative thinkers that are excited by finding innovative solutions to drive our business forward ⏩. Location: This role offers 100% remote flexibility anywhere in the US. Reports to: Director, Sales Engineering Travel ✈️ Requirement: 20% to accesso offices and client locations. What you'll be working on: Assists with software opportunities from potential and existing clients, including demos, product education and RFP's to generate revenue for accesso while keeping in-tune with market driven functionality and trends discovered throughout the process. Tradeshow configuration and planning, sometimes participation Preparing technical presentations with the Sales team ensuring client demos include functionality required Participate in Product Sprint review meetings; be able to read and relate product initiatives to the Sales team Provides training, consulting, and support on accesso products for the Sales team Ensuring software demo presentation and sales team is up to date with new and released software functionality Work with other Sales Engineers to ensure continuity of product knowledge and be willing to learn other components of accesso software solutions, such as Passport, ShoWare, , Ingresso, Freedom, and LoQueue. Documents market trends with the Product Optimization team Participates in enhancement user stories and advocates for client requests Collaborate amongst RFP team and assist with technical requirements Ensures product is sold in a manner consistent with the strategic plan Some travel required, 20-30% as required for demos and tradeshows Participating in company webinars and assist the marketing team with information all products What you bring to the role: Superior communication and presentation skills- expect to be speaking to prospects ranging from IT, Operations to C level executives during demo presentations An understanding of Cloud infrastructure and computer systems; you must be able to install applications and troubleshoot Patience, empathy, poise, ability to remain calm in a crisis; emotional intelligence Desire to work independently with minimal direction Be a creative thinker, “outside the box” mentality with ability to strategize new ways to perform job duties; strong problem solving skills A high comfort level with technology and experience with Microsoft Office (Word, Excel, Powerpoint) highly preferred. Ability to convey technical information to non-technical stakeholders ⭐️ Bonus points if you have: Resort/Attraction industry experience prior to accesso Computer Science Degree Proven experience in a technical role, preferably in the software or SaaS industry Experience with accesso product software applications *If you don't have all the qualifications listed, don't worry! We understand everyone's career path is unique, and still encourage you to apply if you feel this role is aligned with your career trajectory. Perks & Benefits Competitive compensation package commensurate with experience and role scope; Group dental and vision coverage, with optional supplemental insurance offering; 4-weeks of Paid Time Off for employees with up to 3-years of tenure with increased accrual thereafter; Eight (8) hours of paid Volunteer Time Off (VTO) to support causes and organizations you're passionate about; Inclusive Family Benefits - access to end-to-end support for maternity, surrogacy, adoption, and fertility, with a $7,500 benefit toward surrogacy, adoption, and fertility; 6-weeks of paid Parental Leave so you can bond with your child(ren) following a birth, adoption, or foster care placement; Flexible medical benefits through an employer contributed ICHRA, supporting individual plan selection and personalized coverage; Optional group pet insurance benefits to support the health and care of your pets; Employer-paid short & long-term disability and life insurance; 401k with employer matching; Unlimited access to LinkedIn Learning to support continued learning and career development; Flexible work schedule designed to support work-life balance while maintaining core business hours. Salary offered is based upon experience. Salary Range$75,000-$90,000 USDLIFE at accesso: At accesso , we believe that fun is a fundamental part of the workday! From our tech to our passion for attractions, we infuse fun into everything we do, and our culture is no different. We've created a virtual environment with no shortage of connection - so share memes and high fives 🙌 with teammates, or break up your day with virtual escape quests, “Online Office Olympics” and more! Work-life balance is important here too, so you'll have flexibility in choosing the work setting and hours that fit your life best (so long as your work permits). We believe that diversity is vital to innovation and that when we celebrate what makes each of us unique, we create a more inclusive environment where you can truly thrive🌱. Our people are our most treasured asset, and we are proud to have such talented, passionate and tech-savvy professionals on our team💚. We are dedicated to providing equal opportunities for all, and any hiring decisions will be assessed on qualifications, merit and business need. If there are any accommodations you may need throughout the hiring process, please feel free to email us at ******************* so that we can set you up for success. Learn more about Diversity & Inclusion at accesso . You can review our candidate privacy statement here: Candidate Privacy Statement ABOUT accesso : Our team is on a mission to improve the guest experience with technology. We support some of the world's top attractions and leisure & entertainment venues 🏟🎡🎢🚢🎻 by creating innovative technology solutions that enhance the guest journey from start to finish. Currently, accesso employs over 500 team members around the globe 🌎, many of whom come from the industries we serve. From ticketing and eCommerce to virtual queuing and more, we understand firsthand what makes our clients and their guests smile, and we're constantly developing new solutions to enhance the guest experience while helping our clients streamline operations and drive revenue.
    $75k-90k yearly Auto-Apply 9d ago
  • Senior Manager, Digital Upsell Strategy

    Toast 4.6company rating

    Remote job

    Toast is driven by building the all-in-one restaurant platform that helps restaurants operate their business, increase sales, engage guests, and keep employees happy. We are a rapidly growing company that's revolutionizing the way the restaurant industry does business by pairing technology with an extraordinary commitment to customer success. The Digital Strategist at Toast is a high-impact growth leader responsible for optimizing the end-to-end digital customer journey across Toast's multi-product platform. This role operates at the critical intersection of all customer facing digital experiences with a direct mandate to drive value-led, measurable business outcomes. About this roll* (Responsibilities) Own performance targets for eCommerce ARR and the inbound Self-Service MQL / Upsell funnel. Partner closely with Product Managers across Toast Web, Toast Shop, Toast Now, and Toast IQ to embed growth levers natively into core product surfaces. Build and maintain a digital growth roadmap that helps customers easily discover value and select the right Toast products for their needs. Develop seamless end-to-end journeys across discovery, demo request, trial, and eCommerce purchase flows-working hand-in-hand with Analytics, Design, and Engineering. Leverage data, research, and engagement insights to develop hypotheses on how customers discover, try, use, and purchase Toast products-and translate those insights into clear experiments. Define and execute rigorous testing frameworks, including A/B tests and broader growth experiments to improve traffic-to-trial, trial-to-usage, and purchase conversion rates. Influence and align Upsell and Product leadership with compelling performance narratives and clear communication of roadmap priorities and impact. Translate strategy into actionable work by writing clear briefs, user stories, and requirements for Design and Engineering partners. Do you have the right ingredients*? (Requirements) 10+ years working in digital customer experience, product-led growth, eCommerce, or digital product strategy Proven success delivering exceptionally seamless and intuitive customer journeys that drive measurable business outcomes Strong communicator with the ability to influence cross-functionally and translate complex work for non-technical audiences Demonstrated growth ownership mindset: you identify opportunities, create clarity, and execute end-to-end with autonomy Experience operating within cross-functional teams including Product, Design, Engineering, and Analytics Special Sauce* (Nice to Haves) Experience working in a B2B or B2B2C SaaS environment for a multi-product portfolio company. Prior experience in roles centered around Freemium, Free Trial, or Product-Qualified Lead (PQL) conversion models. Proficiency with product analytics tools (e.g., Amplitude, Heap) and experimentation platforms (e.g., Optimizely, LaunchDarkly)." Experience in high-growth, experimentation-heavy environments AI at Toast At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it's a core part of our culture. Our Total Rewards Philosophy We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters' changing needs. Learn more about our benefits at ******************************************** The base salary range for this role is listed below. The starting salary will be determined based on skills and experience. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions, if eligible), benefits, and equity (if eligible). Pay Range$136,000-$218,000 USD Diversity, Equity, and Inclusion is Baked into our Recipe for Success At Toast, our employees are our secret ingredient-when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences. We Thrive Together We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: ********************************************* Apply today! Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com. ------ For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
    $136k-218k yearly Auto-Apply 4d ago
  • Senior Fullstack Engineer, New Ventures

    Toast 4.6company rating

    Remote job

    Years spent building on the restaurant front lines taught us how to build for speed, reliability, and complexity. Built for the dinner rush, our cloud-based platform and tough hardware now power high-velocity operations beyond restaurants. Join us to expand Toast's impact to other industries - helping all kinds of business operators delight their customers, do what they love, and thrive. Bready* to make a change? Toast's New Ventures business unit has the goal of researching, developing, and eventually scaling a new generation of products and business lines that can have a substantial impact on Toast's long-term growth. In this unique role, you will be one of the founding engineers on one of our New Venture teams. If you are the type of engineer who would love to build from scratch on the existing Toast ecosystem, this could be the perfect job for you. We are in the early stages of building out features that cater to new types of establishments, and have seen an exciting level of interest in early conversations with operators. We're scrappy and motivated to capture this growth, with many opportunities to make a big impact in this emerging space! A day in the life (Responsibilities) Be a strong independent contributor backend development for a new team to address critical operator needs currently unmet by Toast. Pair closely with the Staff engineer to ship our roadmap. Contribute to the architecture and backend implementation for key features and components for the New Venture across the Toast codebase. Understand operator needs and contribute to the team's business strategy. Collaborate closely with New Ventures Leads to successfully launch an MVP and facilitate its scalable adoption by a broad customer base. Navigate diverse codebases across disciplines to consistently deliver high-quality code within established timelines. Demonstrate a high degree of ownership in all aspects of development. Leverage cutting edge AI tools to enhance your development workflow, improve velocity, and help pioneer new approaches to building - contributing to a culture of innovation and productivity across the team. What you'll need to thrive (Requirements) A track record of significant technical impact on your team. Experience (or interest) in 0 -> 1 builds. Hands-on experience in building complex, large-scale distributed systems in production environments. Strong experience in distributed systems, asynchronous messaging, event-driven architecture, APIs, and integration patterns. Demonstrated ability to deliver clean, maintainable, and resilient code that withstands the test of time. Exceptional communication and collaboration skills. Experience in communicating technical designs within their team. Act as a collaborative and solution-oriented partner to leadership and colleagues. Proficiency in Kotlin (preferred) or Java AI at Toast At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it's a core part of our culture. Our Total Rewards Philosophy We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters' changing needs. Learn more about our benefits at ******************************************** The base salary range for this role is listed below. The starting salary will be determined based on skills and experience. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions, if eligible), benefits, and equity (if eligible). Pay Range$134,000-$214,000 USD Diversity, Equity, and Inclusion is Baked into our Recipe for Success At Toast, our employees are our secret ingredient-when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences. We Thrive Together We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: ********************************************* Apply today! Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com. ------ For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
    $134k-214k yearly Auto-Apply 1d ago
  • Principal, Workday PAT Analyst

    Toast 4.6company rating

    Remote job

    Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. Toast is a leading cloud-based restaurant and retail management software company based in Boston, Massachusetts. The company provides an all-in-one point of sale system, driven by a commitment to fostering a world-class customer and employee experience, recognized as a key competitive advantage. The People Products team, a strategic arm of the People and Places organization, is dedicated to amplifying this ambition by pioneering AI-powered, conversational, self-service products. These solutions are designed to deliver hyper-personalized employee experiences and actionable workforce intelligence, thereby profoundly enhancing global productivity and engagement. We are seeking a Principal Workday Architect to serve as a techno-functional Workday PAT expert (70%) and a Benefits configuration expert (30%) and thought partner. This is a highly visible, strategic role that demands a blend of deep technical mastery in Workday and the ability to influence organizational process and technology roadmaps. As a strategic architect and trusted executive-level advisor to the People, Payroll, Finance, IT, and Benefits departments, you will be responsible for configuring and leading the development of robust, scalable, compliant, and impactful Workday solutions that directly drive transformational change in the employee experience and operational efficiency across the enterprise. A day in the life (Responsibilities) PAT Global Architecture and Strategic Leadership (70%) Act as the definitive global Workday architecture Subject Matter Expert (SME) for global Payroll, Absence, and Time Tracking (PAT). Provide thought leadership and deep technical guidance on these domains, including the optimal architecture for data management between Workday and Cloudpay/external systems. Define the multi-year technical roadmap for the Workday PAT ecosystem, ensuring all configurations meet evolving global labor laws and tax regulations. Provide strategic, executive-level counsel on Workday capabilities, compliance risks, and technical debt, driving decisions on major global policy changes, country rollouts, and legislative compliance (e.g., FLSA, EMEA/APAC working time directives). Workday Benefits Architecture and Administration (30%) Architect Global Benefits: Own the strategic design and configuration of all Benefit Plans, Plan Types, Coverage Levels, and complex Eligibility Rules across the enterprise, ensuring alignment with global and regional compensation philosophies. Lead Enrollment Events: Configure and manage end-to-end Open Enrollment and Life Events/Change Benefits Events, defining workflow rules, validation processes, and employee self-service experience. Own Carrier Integrations: Serve as the technical owner for the Workday Cloud Connect for Benefits, architecting and validating the secure and accurate transmission of enrollment and deduction data to external carriers. Benefits-to-Payroll Integration: Ensure the seamless integration of Benefit Deductions into the Payroll system, setting up the necessary Pay Components and mappings to guarantee accurate gross-to-net calculations and compliance (e.g., ACA reporting). Hybrid Global Payroll Integration Architecture Lead the End-to-End Design and Expansion of the Workday <> CloudPay Integration: Serve as the primary architect for the Workday-CloudPay connection, utilizing certified frameworks (e.g., Global Payroll Connect) to manage the secure and efficient bi-directional flow of complex time, absence, and payroll data as Toast scales globally. Determine the global payroll delivery architecture, defining the criteria for which countries utilize Workday Native Payroll versus the CloudPay integration, optimizing the distribution of PAT functionality (Time, Absence, and Payroll) for each new market. Manage Cross-System PAT Data Configuration and Integrity: Own the governance, validation rules, and error-handling protocols for all critical data exchanged between Workday HCM, Time/Absence, and CloudPay, ensuring data consistency and reliability for global payroll execution. Lead the design and deployment of the integration for new country rollouts, specifically utilizing certified frameworks like Workday Global Payroll Connect (GPC), Additional Payroll Data (APD), and Data Changes on Demand (DCOD). Complex Configuration and Compliance Assurance Lead the end-to-end configuration and design of the most complex PAT and Benefits processes, including advanced calculation rules for overtime/shift differentials, complex accrual and balance plans, regional/country-specific time policies, and Evidence of Insurability (EOI) rules. Establish and enforce rigorous design principles to ensure system stability, data integrity, and seamless integration to minimize pay cycle risk across all payroll methodologies (Workday and CloudPay). Partner with Finance and People Operations to redesign and transform complex processes, maximizing automation to achieve a "touchless payroll" environment by designing innovative, future-state Workday solutions. What you'll need to thrive (Requirements) A minimum of ten (10) years of hands-on, expert-level Workday configuration experience. At least seven (7) years of deep, primary functional expertise specifically within Workday Payroll, Absence, and Time Tracking (PAT). Mandatory: Proven architectural expertise in configuring and managing Workday Benefits (Plan Setup, Eligibility, Enrollment Events, and Carrier Integrations). Mandatory: Proven, hands-on architectural experience managing and expanding Workday Global Payroll Integrations with a third-party provider (CloudPay experience is a significant advantage). A minimum of ten (10) years of demonstrated experience architecting, building, and governing complex Workday security, reporting, and calculated fields within high-risk functional areas. Proven track record as a Principal Architect/Lead for at least two major global Workday payroll implementation programs, managing a complex hybrid payroll environment. Expert-level knowledge of global labor compliance requirements and how they translate into integrated Workday/CloudPay configuration. Direct, end-to-end ownership of SOX-compliant programs and processes related to payroll sign-off, time approvals, system changes, and Benefits deductions in an integrated environment. Exceptional executive-level written and verbal communication and negotiation skills, with a proven ability to influence CFO, VP of People, and CIO-level stakeholders on high-risk PAT and Benefits decisions. AI at Toast At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it's a core part of our culture. Our Total Rewards Philosophy We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters' changing needs. Learn more about our benefits at ******************************************** The base salary range for this role is listed below. The starting salary will be determined based on skills and experience. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions, if eligible), benefits, and equity (if eligible). Pay Range$108,000-$173,000 USD Diversity, Equity, and Inclusion is Baked into our Recipe for Success At Toast, our employees are our secret ingredient-when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences. We Thrive Together We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: ********************************************* Apply today! Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com. ------ For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
    $108k-173k yearly Auto-Apply 4d ago
  • Inside Account Executive(Mandarin), Strategic Cuisines - Remote, U.S.

    Toast 4.6company rating

    Remote job

    .* Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. A Strageic Cuisines Account Executive is responsible for supporting our new business acquisition efforts within emerging markets. This role will be tasked with converting existing inbound demand and uncovering new demand via referrals from our broader sales organization. The AE will deliver a catered experience to our customers within emerging markets who may have otherwise run into language barriers, and will have goals based on the quality of the experiences they provide and how effectively they convert demand into new customers. The AE must be able to determine how restaurants can benefit from leveraging Toast's end to end digital platform, demonstrate how the product works better together, and ultimately show how their restaurant will run better using Toast. Daily activities will consist of calls, emails, demonstrations of the Toast product, reviewing quotes and sending contracts in the emerging markets preferred language. About this roll * (Responsibilities) Toast will not sponsor applicants for work visas for this role Following up on marketing qualified leads in the market you support Conducting discovery calls & product demonstrations in your customer's preferred language Creating and reviewing quotes and contracts in your customer's preferred language Ensure our onboarding team and customer are set up for success post sale Understand the competitive landscape in your market (strengths, weaknesses, benefits) to best position Toast. Your Mandarin skills will be used on the job to communicate with Mandarin-speaking customers and prospective customers, while your English language skills will be used primarily for communicating with other employees at Toast. As with most internal business at Toast, the job application and interview process for this role will be conducted primarily in English. Do you have the right ingredients* ? (Requirements) Fluency in both oral and written English and Mandarin is required for this role Prior Sales experience preferred Ability to work in a fast-paced environment An entrepreneurial and feedback driven mindset Special Sauce* (Nonessential Skills/Nice to Haves) Restaurant Operations Experience Experience using Salesforce to keep track of Sales activities Sandler Sales Training AI at Toast At Toast we're Hungry to Build and Learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it's a core part of our culture. Our Spread* of Total Rewards We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters' changing needs. Learn more about our benefits at ******************************************** *Bread puns encouraged but not required The estimated Total Targeted Cash compensation range for this role is listed below. Total Targeted Cash for this role consists of a base salary, commission, benefits, and equity (if eligible). This role qualifies for uncapped commissions. The starting salary will be determined based on skills, experience, and geographic location. Total Targeted Cash$118,000-$189,000 USD Diversity, Equity, and Inclusion is Baked into our Recipe for Success At Toast, our employees are our secret ingredient-when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences. We Thrive Together We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: ********************************************* Apply today! Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com. ------ For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
    $53k-90k yearly est. Auto-Apply 4d ago
  • Principal - Credit Risk Strategy

    Toast 4.6company rating

    Remote job

    Now, more than ever, the Toast team is committed to our customers. We're taking steps to help restaurants navigate these unprecedented times with technology, resources, and community. Our focus is on building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. And because our technology is purpose-built for restaurants, by restaurant people, restaurants can trust that we'll deliver on their needs for today while investing in experiences that will power their restaurant of the future. Bready * to make a change? The Fintech Risk team at Toast is responsible for driving risk informed growth for the rapidly expanding Toast Fintech line of business. We are seeking a Principal Credit Risk Analyst to lead the evaluation, monitoring, and optimization of credit risk across our lending portfolio. This role will be critical in balancing growth opportunities with prudent risk management, ensuring sustainable performance of both existing and new lending products. You'll leverage data, advanced analytics, and cross-functional collaboration to shape how Toast assesses and manages credit risk. Your work will directly influence product design, portfolio performance, and the financial health of our merchant partners. About this roll * (Responsibilities) Credit Risk Strategy & Portfolio Management Lead the design and execution of Toast's credit risk strategy across multiple lending products and lifecycle stages. Develop and refine risk frameworks, policies, and performance metrics that balance growth and credit quality. Monitor and interpret portfolio performance, identifying emerging risks, opportunities, and portfolio optimization levers. Product Growth & Innovation Partner with Product, Finance, Data Science, and Operations to launch and scale new lending products responsibly Define credit strategies that align with growth targets while maintaining risk appetite Support pricing, underwriting, and account management strategies to optimize customer acquisition and retention Analytics & Decisioning Build and enhance risk models (scorecards, forecasting, loss models) leveraging advanced analytics Perform deep-dive portfolio analyses to support data-driven decision-making Evaluate external data sources, credit bureaus, and alternative data providers to strengthen risk assessment Governance & Reporting & Leadership Ensure alignment with regulatory requirements and internal risk management frameworks Deliver clear, actionable insights to senior leadership and governance committees. Represent the Fintech Risk team as a thought leader, mentoring analysts and influencing decision-making across the organization. Do you have the right ingredients* ? (Requirements) 8+ years of experience in credit risk strategy, analytics, or portfolio management, ideally within fintech, SMB lending, or financial services. Masters Degree or higher in a quantitative field (Mathematics / Statistics / Economics / Finance / Operations Research, etc) Proven track record in managing and scaling lending products across lifecycle stages Strong proficiency in statistical/analytical tools (SQL, Python, R, SAS, or similar) and data visualization tools (Tableau, Hex, or similar) Experience with credit risk analytics/modeling, stress testing, and portfolio management Proficient verbal and written communication skills for interpreting analytic results to technical and non-technical audiences Exceptional problem-solving and critical-thinking ability Strong communication skills with the ability to influence stakeholders across all levels Leadership presence with experience mentoring analysts or leading cross-functional initiatives AI at Toast At Toast we're Hungry to Build and Learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it's a core part of our culture. Our Spread* of Total Rewards We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters' changing needs. Learn more about our benefits at ******************************************** The base salary range for this role is listed below. The starting salary will be determined based on skills and experience. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions, if eligible), benefits, and equity (if eligible). Pay Range$105,000-$168,000 USD Diversity, Equity, and Inclusion is Baked into our Recipe for Success At Toast, our employees are our secret ingredient-when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences. We Thrive Together We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: ********************************************* Apply today! Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com. ------ For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
    $105k-168k yearly Auto-Apply 4d ago
  • Staff Software Engineer, Ads & Insights

    Toast 4.6company rating

    Remote job

    Title: Staff Software Engineer, Ads & Insights Who We Are Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. Are you bready* for a change? (team info) Toast is building out a New Ventures business unit with the goal of researching, developing, and scaling a new generation of products and business lines that can have a substantial impact on Toast's long-term growth. As we get ready to make these new products available to all our customers we are looking to hire a Staff Software Engineer to super charge our team and help us scale our products. About this roll* (Responsibilities) We're looking for a Staff Software Engineer to provide technical leadership for our Ads & Insights products. In this role, you'll mentor engineers, establish best practices, and ensure the delivery of high-quality, scalable systems. The ideal candidate combines deep technical expertise with a collaborative mindset, helping the team grow while building reliable products from the ground up. Join a team of Design, Product, QA, and other engineering members in developing robust and scalable full-stack software applications. Design, develop, and maintain high-quality software solutions using Java/Kotlin, adhering to best practices and coding standards. Mentor and guide junior engineers, providing technical leadership and fostering a culture of continuous learning and improvement. Leverage cutting edge AI tools to enhance your development workflow, improve velocity, and help pioneer new approaches to building - contributing to a culture of innovation and productivity across the team Participate in code reviews, design discussions, and technical meetings to ensure the quality and reliability of the software. Do you have the right ingredients*? (Requirements) Proven track record of technical leadership and collaboration on complex projects Significant professional experience (typically 8+ years) in Java, Kotlin, or other object-oriented languages Strong understanding of software architecture, design patterns, and data structures. Proficiency in modern software development tools and practices, including version control systems (e.g., Git), CI/CD pipelines, and agile methodologies. Effective communication skills with the ability to convey complex technical concepts to non-technical stakeholders Proficient with modern web standards and technologies (e.g. REST, GraphQL) A bias towards action, with the ability to balance between getting things done and making things perfect Ability to work core EST working hours. Special Sauce* (Nice to Haves) Experience in an early stage technology startup Experience building products from scratch is a huge plus! Experience building 3rd party integrations Experience in Ads Tech (working with Google Ads APIs, Meta APIs and/or TikTok APIs) is string plus AI at Toast At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it's a core part of our culture. Our Total Rewards Philosophy We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters' changing needs. Learn more about our benefits at ******************************************** The base salary range for this role is listed below. The starting salary will be determined based on skills and experience. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions, if eligible), benefits, and equity (if eligible). Pay Range$155,000-$248,000 USD Diversity, Equity, and Inclusion is Baked into our Recipe for Success At Toast, our employees are our secret ingredient-when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences. We Thrive Together We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: ********************************************* Apply today! Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com. ------ For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
    $155k-248k yearly Auto-Apply 4d ago
  • Global Head of Sales Enablement

    Jun Group Productions LLC 4.0company rating

    Remote or New York, NY job

    Jun Group is a technology company building a world where consumers are in control of their data and advertisers can reach them directly. Intelligent advertising that inspires trust is our guiding principle. We're passionate about making advertising better for everyone through our consent-based approach that empowers the world's largest publishers, brands, and agencies to achieve their goals with integrity, transparency, and peace-of-mind. About the role: We're hiring a Global Head of Sales Enablement to build the strategy, systems, and programs that help our global sales teams perform at their best-and scale with intention. This role will reimagine our enablement function from the ground up, building onboarding, training, manager development, and readiness programs that drive measurable performance. This is a global role responsible for streamlining best practices across all markets. You'll initially focus on the US Media Sales team, with global expansion to follow. This is a high-impact, hands-on leadership role, reporting directly to the EVP of Sales. You'll work closely with Sales, Marketing, Product, RevOps, Strategy, and Client Service leadership - and will build a team from the ground up. Who you are: You're a builder with a bias for action - someone who can spot opportunities for improvement and knows how to operationalize them. You love optimizing workflow efficiency, and you take pride in implementing structure that empowers a business to succeed. You thrive in cross-functional environments, communicate with confidence, and bring energy to everything you do. Responsibilities include: * Own the sales team onboarding experience for ICs and managers, with a focus on speed to productivity and long-term skill development * Design and implement a training curriculum to support evolving product knowledge, GTM strategy, and commercial acumen * Develop programming for front-line managers, including coaching frameworks, enrichment programming, and strategic deal support * Lead go-to-market readiness for product and process rollouts, ensuring teams are informed, confident, and aligned * Own the structure and accessibility of sales resources, ensuring sellers can easily find the tools and materials they need * Partner cross-functionally with Sales, Product Marketing, RevOps, Strategy, and Client Service leadership to drive alignment and field adoption * Track and report on enablement effectiveness, with a focus on sales outcomes such as ramp time, goal attainment, and pipeline progression * Support executive coaching and leadership development for sales leaders, helping them strengthen communication, drive accountability, and scale team performance Key qualifications: * Deep proficiency in Sales Enablement, GTM Strategy, or Sales Leadership - preferably within ad tech, SaaS, or B2B media * Proven success building enablement programs that drive measurable impact on sales performance * Experience supporting both ICs and managers in a high-growth, evolving environment * Ability to create clarity from ambiguity and scale process without overcomplicating * Strong communicator and facilitator who can build trust and influence across teams * Track record of successful cross-functional collaboration * Bonus: Experience working across global markets and/or supporting different sales functions (e.g., brand vs. publisher sales) What success looks like: * Sellers hit quota faster and with confidence * Sales managers are strengthening their ability to coach, forecast, and lead high-performing teams * Product and process rollouts are smooth, consistent, and readily adopted by the team and the market * Sales resources are accurate, easy to find, and actively used * Sales leadership sees measurable improvement in team productivity and revenue performance (e.g. % of new sellers hitting ramp benchmarks within 90 days) * The enablement function becomes a trusted, strategic partner to Sales and beyond Some company benefits include * Competitive salary + performance bonuses * Health, dental, and vision insurance, plus mental health resources * 401(k) match and generous PTO * Hybrid work environment (NYC office) * Free lunch for onsite team members in NYC * Volunteer Opportunities * Opportunities for professional development in a high-growth ad tech company Greater NY-area Residents: We currently have a hybrid remote work policy. All Jun Group employees living within a 90-minute (one way) commute of our NYC office are expected to be in the office three days per week. Salary Range: $150,000 - $180,000 We're open to allowing the right person to learn our industry on the job. We welcome diversity and non-traditional paths into all of our roles. We believe in hiring the right person as opposed to the right combination of keywords.
    $150k-180k yearly Auto-Apply 60d+ ago
  • Sales Development Representative

    Jun Group 4.0company rating

    Remote or Day, NY job

    Jun Group is a technology company building a world where consumers are in control of their data and advertisers can reach them directly. Intelligent advertising that inspires trust is our guiding principle. We're passionate about making advertising better for everyone through our consent-based approach that empowers the world's largest publishers, brands, and agencies to achieve their goals with integrity, transparency, and peace-of-mind. We are looking for recent grads to join our sales development team. This position is perfect for recent college graduates looking to get a start in the adtech industry. This is an opportunity to work side-by-side with the sales team and gain first-hand experience in adtech and digital media. Responsibilities Build and manage outreach campaigns in Revenue Grid Join sales strategy calls to stay aligned on AE priorities and pipeline goals Stay current on your assigned AEs' priority accounts, campaigns, and revenue Research advertisers, brands, and agencies to identify opportunities Draft personalized outreach emails on behalf of AEs Maintain accurate Salesforce records, including contacts and accounts Validate contact info, prospect new leads, and keep data up to date Review campaign performance and share insights for optimization Partner with AEs to support client engagement and pipeline development Here are a few indicators that you're the right person You're interested in advertising technology and digital media industry You're self-motivated and goal-oriented You're a collaborative team player with excellent interpersonal skills You have strong written and verbal communication skills You have an analytical mindset and ability to draw actionable insights from data Requirements Bachelor's degree with a strong academic background Relevant internship and/or work experience preferred Some company benefits include Competitive salary Health, dental, and vision insurance, plus mental health resources 401(k) match and generous PTO Hybrid work environment (NYC office) Free lunch for onsite team members in NYC Volunteer Opportunities Opportunities for professional development in a high-growth ad tech company Greater NY-area Residents: We currently have a hybrid remote work policy. All Jun Group employees living within a 90-minute (one way) commute of our NYC office are expected to be in the office three days per week. Salary: $50,000; this position is overtime eligible. We're open to allowing the right person to learn our industry on the job. We welcome diversity and non-traditional paths into all of our roles. We believe in hiring the right person as opposed to the right combination of keywords.
    $50k yearly Auto-Apply 50d ago
  • Campaign Manager, Publisher & Podcast

    Jun Group Productions LLC 4.0company rating

    Remote or New York, NY job

    Jun Group is a technology company building a world where consumers are in control of their data and advertisers can reach them directly. Intelligent advertising that inspires trust is our guiding principle. We're passionate about making advertising better for everyone through our consent-based approach that empowers the world's largest publishers, brands, and agencies to achieve their goals with integrity, transparency, and peace-of-mind. We're seeking a Publisher Campaign Manager with experience in digital media buying and programmatic advertising. You'll manage campaigns for top publishers like Condé Nast, BBC, and WebMD, driving revenue growth and optimizing performance across managed and self-serve accounts. This is a great opportunity for someone analytical, detail-oriented, and eager to make an impact in publisher monetization and ad tech operations. Responsibilities include * Serve as the primary contact for publishers using our self-serve platform, answering questions, troubleshooting, and guiding success. * Set up, monitor, and optimize ad campaigns to meet our clients' delivery and ROI goals. * Collaborate with Ad Ops, Engineering, and Product teams to resolve technical issues and improve workflows. * Deliver performance insights and recommendations to help publishers grow audiences and revenue. * Provide scheduled off-hours monitoring to ensure campaign success. * Contribute directly to revenue growth, with commission based on gross profit from publisher accounts. Here are a few indicators that you're the right person * 1+ years of experience in digital media, ad operations, or programmatic advertising (publisher experience a plus). * Hands-on experience with analytics platforms (Google Analytics, IAS, DoubleClick), familiarity with SSPs and/or DSPs a plus. * Strong analytical and troubleshooting skills, with comfort solving technical challenges. * Excellent communication skills to support client-facing interactions and cross-team collaboration. * Highly organized, detail-oriented, and confident managing multiple campaigns simultaneously. * Proficiency with Excel and Google Suite; SQL knowledge is a plus. * A self-starter with curiosity about ad tech, publisher monetization, and audience acquisition strategies. Some company benefits include * Competitive salary + performance bonuses * Health, dental, and vision insurance, plus mental health resources * 401(k) match and generous PTO * Hybrid work environment (NYC office) * Free lunch for onsite team members in NYC * Volunteer Opportunities * Opportunities for professional development in a high-growth ad tech company Greater NY-area Residents: We currently have a hybrid remote work policy. All Jun Group employees living within a 90-minute (one way) commute of our NYC office are expected to be in the office three days per week. Salary Range: $65,000 - $110,000 We're open to allowing the right person to learn our industry on the job. We welcome diversity and non-traditional paths into all of our roles. We believe in hiring the right person as opposed to the right combination of keywords.
    $65k-110k yearly Auto-Apply 60d+ ago
  • Product Operations Specialist

    Jun Group 4.0company rating

    Remote or Day, NY job

    Jun Group is a technology company building a world where consumers are in control of their data and advertisers can reach them directly. Intelligent advertising that inspires trust is our guiding principle. We're passionate about making advertising better for everyone through our consent-based approach that empowers the world's largest publishers, brands, and agencies to achieve their goals with integrity, transparency, and peace-of-mind. We're looking for a Product Operations Specialist to support the product organization across Jun Group's ad-tech platforms. Our in-app advertising platform leads the industry, and it touches tens of millions of consumers across devices. Responsibilities include Become an expert in our in-house digital ad technologies and data tools to provide recommendations and analytical support. Establish and maintain processes and best practices that drive efficiency, transparency, and scalability across product operations. Own the process for collecting, analyzing, and triaging bugs, campaign support issues, and supply/demand operational requests. Manage programmatic operations and product operations processes - including financial tracking, reporting, and cross-functional coordination. Monitor key revenue and product performance metrics to identify trends, areas for optimization, and opportunities for innovation. Recommend and implement optimizations to increase revenue and fill rates for Jun Group and our app partners. Support Product Managers in defining and executing A/B tests and validation plans to inform roadmap decisions. Partner with Product and Engineering to identify and resolve technical issues impacting monetization performance and to surface opportunities for new features and enhancements. Deliver regular, data-driven insights into yield performance, inventory consumption, and buyer behavior to stakeholders across Finance, Sales, and Product Leadership. Here are a few indicators that you're the right person You have an ops mindset and thrive in a fast-paced environment You have a passion for programmatic and a deep understanding of how it works You're analytical and solve problems using data You're curious, picky, determined, detail-oriented, and diplomatic You're an excellent communicator Requirements 1+ year in programmatic advertising Deep understanding of programmatic technologies (SSPs, DSPs, OpenRTB, PreBid, PMPs, PGs, Deal IDs) and digital advertising fundamentals Self-driven with the ability to multi-task and work with minimal supervision in a deadline-oriented environment Exceptional communication skills and a collaborative, solutions-oriented mindset Proficiency in Excel and SQL and experience working with large, complex datasets Some company benefits include Competitive Pay Hybrid Work Life Health, Dental, and Vision Insurance Mental Health Resources Volunteer Opportunities Greater NY-area Residents: We currently have a hybrid remote work policy. All Jun Group employees living within a 90-minute (one way) commute of our NYC office are expected to be in the office three days per week. Salary Range: $65,000 - $85,000 We're open to allowing the right person to learn our industry on the job. We welcome diversity and non-traditional paths into all of our roles. We believe in hiring the right person as opposed to the right combination of keywords.
    $65k-85k yearly Auto-Apply 50d ago

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