Front service clerk job description
Updated March 14, 2024
5 min read
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Example front service clerk requirements on a job description
Front service clerk requirements can be divided into technical requirements and required soft skills. The lists below show the most common requirements included in front service clerk job postings.
Sample front service clerk requirements
- High School Diploma or equivalent
- Experience in customer service or retail
- Ability to handle cash and operate a cash register
- Basic math skills
- Ability to work flexible hours, including weekends and holidays
Sample required front service clerk soft skills
- Excellent communication skills
- Ability to work well in a team environment
- Strong attention to detail
- Ability to multitask and prioritize tasks
- Positive and friendly attitude towards customers
Front service clerk job description example 1
Caesars Entertainment front service clerk job description
ESSENTIAL FUNCTIONS:
Consistently demonstrates superior customer service skills by displaying outlined service behaviors. Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next. Creates an atmosphere of luck and celebrates guest's wins. Is ready to serve and is informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting. Anticipates needs and provides fast, flawless service. Checks for satisfaction and effectively resolves service breakdowns when they exist. Promotes Caesars Rewards programs and card membership. Provides a warm farewell and thanks guests for visiting.
Responsible for the preparation of cocktails to all cocktail servers assigned to his/her station. Receives orders from Cocktail Servers and prepares drinks according to requests. Communicates to beverage management the need for stock of beverage items and equipment. Ensures that clean and sanitary conditions of bar service area are maintained. Maintains organization of all beverage supplies and equipment in service areas. Completes special assignments for upper management as requested.
EDUCATION/SKILLS/EXPERIENCE:
High School diploma or equivalent preferred. Experience as Bartender or bar porter required. Knowledge of drink recipes and preparation.
DISCLAIMER:
"This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, effort or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, rush jobs, or technical developments)."
At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars®, Harrah's®, Horseshoe® and Eldorado® brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework.
Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values - Together We Win, All In On Service and Blaze the Trail - every day. Our mission, "Create the Extraordinary". Our vision, "Create spectacular worlds. That immerse, inspire and connect you. We don't perform magic; we create it with excellence. #WeAreCaesars". If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.
FULL TIME NJ CER LICENSE REQURIED
Consistently demonstrates superior customer service skills by displaying outlined service behaviors. Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next. Creates an atmosphere of luck and celebrates guest's wins. Is ready to serve and is informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting. Anticipates needs and provides fast, flawless service. Checks for satisfaction and effectively resolves service breakdowns when they exist. Promotes Caesars Rewards programs and card membership. Provides a warm farewell and thanks guests for visiting.
Responsible for the preparation of cocktails to all cocktail servers assigned to his/her station. Receives orders from Cocktail Servers and prepares drinks according to requests. Communicates to beverage management the need for stock of beverage items and equipment. Ensures that clean and sanitary conditions of bar service area are maintained. Maintains organization of all beverage supplies and equipment in service areas. Completes special assignments for upper management as requested.
EDUCATION/SKILLS/EXPERIENCE:
High School diploma or equivalent preferred. Experience as Bartender or bar porter required. Knowledge of drink recipes and preparation.
DISCLAIMER:
"This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, effort or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, rush jobs, or technical developments)."
At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars®, Harrah's®, Horseshoe® and Eldorado® brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework.
Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values - Together We Win, All In On Service and Blaze the Trail - every day. Our mission, "Create the Extraordinary". Our vision, "Create spectacular worlds. That immerse, inspire and connect you. We don't perform magic; we create it with excellence. #WeAreCaesars". If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.
FULL TIME NJ CER LICENSE REQURIED
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Front service clerk job description example 2
Buffalo Lodging Associates, Llc front service clerk job description
Responsibilities
+ Stocks room attendant carts with supplies.
+ Cleans furniture, elevators, glass, planters, etc. in public areas such as lobby, pool and public restrooms. sweeps, mops, scrubs and vacuums hallways, stairs and office space. Picks up trash from parking lot and outdoor areas.
+ Tends laundering machines to clean articles such as rags, wiping cloth, towels, sheets and other linen.
+ Assists with various housekeeping and maintenance duties.
+ Assists with shuttle service.
Job Duties:
+ Customer Service - Responds promptly to customer needs, requests for service and assistance. Respond to special requests from guests. Delivers cribs, rollaway beds, extra linen or other special guest requests items to guest rooms.
+ Team Work - Treats people with respect. Keeps commitments. Upholds organizational values. Assists with preventative cleaning programs as assigned. Assists with the transportation of soiled linen containers and clean linen carts. Removes trash and dirty linen from room attendant carts.
+ Quality - Demonstrates accuracy and thoroughness; monitors own work to ensure quality. Maintains cleanliness of storage and laundry rooms. Rotates linen and replenishes storeroom supplies. Spot cleans walls, carpets, light fixtures, etc.
+ Quantity - Meets productivity standards and completes work within a timely manner. Completes tasks within approved budget and time.
+ Safety and Security - Observes safety and security procedures; reports potentially unsafe conditions; uses chemicals and equipment properly. Wears gloves while handling soiled linen. Responsible for any assigned keys and for following key control policies. Cleans snow and debris from sidewalk.
+ Dependability - Is consistently at work and on time. Arrives at scheduled meetings and appointments on time. Is able to meet the demands of the industry with regard to working holidays and weekends.
+ Initiative - Volunteers readily. Asks for and offers help when needed. Check with supervisor upon completion of shift before leaving for the day.
+ Compliance - Report all lost and found articles to supervisor. Reports equipment problems to maintenance.
Requirements
High School diploma or equivalent is preferred. One year previous housekeeping experience is a plus.
What we Offer:
At Buffalo Lodging, we are committed to keeping our most important assets - our employees - healthy, happy and productive. To achieve this, we offer a variety of benefits including the following:
+ Medical, Dental & Vision Insurance
+ Competitive 401 (k) Retirement Savings Plan with Generous Employer Match
+ Paid Vacation and Sick Time
+ Paid Holidays
+ Tuition Reimbursement
+ Flexible Spending Account
+ Company Paid Life Insurance
+ Company Paid Short-Term Disability Insurance
+ Long-Term Disability Insurance
+ Employee Assistance Program
+ Hotel Discounts - for You, Your Friends and Family
+ Monthly Employee Appreciation Activities & Events
+ Learning and Development Opportunities
+ Employee Referral Program
Location NameHoliday Inn Express Hotel & Suites Universal Studios Area-Orlando
LocationUS-FL-Orlando
TypeRegular Full-Time
DepartmentHousekeeping
+ Stocks room attendant carts with supplies.
+ Cleans furniture, elevators, glass, planters, etc. in public areas such as lobby, pool and public restrooms. sweeps, mops, scrubs and vacuums hallways, stairs and office space. Picks up trash from parking lot and outdoor areas.
+ Tends laundering machines to clean articles such as rags, wiping cloth, towels, sheets and other linen.
+ Assists with various housekeeping and maintenance duties.
+ Assists with shuttle service.
Job Duties:
+ Customer Service - Responds promptly to customer needs, requests for service and assistance. Respond to special requests from guests. Delivers cribs, rollaway beds, extra linen or other special guest requests items to guest rooms.
+ Team Work - Treats people with respect. Keeps commitments. Upholds organizational values. Assists with preventative cleaning programs as assigned. Assists with the transportation of soiled linen containers and clean linen carts. Removes trash and dirty linen from room attendant carts.
+ Quality - Demonstrates accuracy and thoroughness; monitors own work to ensure quality. Maintains cleanliness of storage and laundry rooms. Rotates linen and replenishes storeroom supplies. Spot cleans walls, carpets, light fixtures, etc.
+ Quantity - Meets productivity standards and completes work within a timely manner. Completes tasks within approved budget and time.
+ Safety and Security - Observes safety and security procedures; reports potentially unsafe conditions; uses chemicals and equipment properly. Wears gloves while handling soiled linen. Responsible for any assigned keys and for following key control policies. Cleans snow and debris from sidewalk.
+ Dependability - Is consistently at work and on time. Arrives at scheduled meetings and appointments on time. Is able to meet the demands of the industry with regard to working holidays and weekends.
+ Initiative - Volunteers readily. Asks for and offers help when needed. Check with supervisor upon completion of shift before leaving for the day.
+ Compliance - Report all lost and found articles to supervisor. Reports equipment problems to maintenance.
Requirements
High School diploma or equivalent is preferred. One year previous housekeeping experience is a plus.
What we Offer:
At Buffalo Lodging, we are committed to keeping our most important assets - our employees - healthy, happy and productive. To achieve this, we offer a variety of benefits including the following:
+ Medical, Dental & Vision Insurance
+ Competitive 401 (k) Retirement Savings Plan with Generous Employer Match
+ Paid Vacation and Sick Time
+ Paid Holidays
+ Tuition Reimbursement
+ Flexible Spending Account
+ Company Paid Life Insurance
+ Company Paid Short-Term Disability Insurance
+ Long-Term Disability Insurance
+ Employee Assistance Program
+ Hotel Discounts - for You, Your Friends and Family
+ Monthly Employee Appreciation Activities & Events
+ Learning and Development Opportunities
+ Employee Referral Program
Location NameHoliday Inn Express Hotel & Suites Universal Studios Area-Orlando
LocationUS-FL-Orlando
TypeRegular Full-Time
DepartmentHousekeeping
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Updated March 14, 2024
Updated March 14, 2024