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Working at Frontier Communications

Zippia score 4.2

Overview

SalaryRevenueLocationsReviewsHistoryDemographicsCompetitorsCEO & ExecutivesSubsidiariesInternships

Frontier Communications overview

Industry
Telecommunications
Revenue
$5.9B
Headquarters
Employees
16,200
Founded in
1935
Website
Organization type
Public
Social media
Frontier Communications Corporation is an independent provider of telecommunications services that offers regulated and unregulated voice, data, and video services to residential, business, and wholesale customers in the United States. It is mainly focused in rural areas and small and medium-sized towns and cities in the United States. Frontier Communications Corporation offers a range of voice, data, and television services and products for its users, while providing a collection of communication services for residential and business customers in each of its markets. Frontier Communications Corporation was launched in 2009 and is headquartered in Stamford, C.T.
The staff at Frontier Communications come from unusually diverse demographic backgrounds. The company is 48.9% female and 35.8% ethnic minorities. Frontier Communications employees are slightly more likely to be members of the Democratic Party than the Republican Party, with 54.0% of employees identifying as members of the Democratic Party. Despite their political differences, employees at Frontier Communications seem to be happy. The company has great employee retention with staff members usually staying for 4.8 years.The average employee at Frontier Communications makes $41,320 per year. Pay at Frontier Communications is significantly lower than some of its highest paying competitors, like Netflix, Commonwealth Telephone Enterprises, LLC, and Verizon Services Corp., which pay $84,375, $63,609, and $51,525, respectively.
Frontier Communications is an industry leader with 16,200 employees and an annual revenue of $5.9B that is headquartered in Connecticut.

Frontier Communications's mission statement

To be the leader in providing communications services to residential and business customers in our markets.

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2.1/5

Frontier Communications employee reviews

Based on 27 ratings

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Frontier Communications employee reviews

Frontier Communications employee reviews
2.1/5

Based on 27 ratings

Work at Frontier Communications? Share your experience.
Employee reviews
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1.0
A zippia user wrote a review on Jul 2024
Pros of working at Frontier Communications

Not that good

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1.0
A zippia user wrote a review on Oct 2022
Pros of working at Frontier Communications

Paycheck

Cons of working at Frontier Communications

Horrible treatment by management. Threats and coercion. No morale. Techs only do what they have to. Nothing more. Stay away!!!! Not worth the pay for the stress to your health and family life.

Frontier Communications benefits

None

Is this useful?1 people found this review helpful
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1.0
A zippia user wrote a review on Aug 2021
Pros of working at Frontier Communications

The people are friendly.

Cons of working at Frontier Communications

The company direction and upper middle management was very poor.

Frontier Communications benefits

PTO

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3.0
A zippia user wrote a review on Feb 2021
Pros of working at Frontier Communications

role as a team leader

Cons of working at Frontier Communications

lack of ability to make own decisions

Frontier Communications benefits

community and networking

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4.0
A zippia user wrote a review on Dec 2020
Pros of working at Frontier Communications

Lots of autonomy; plenty of challenges to step up and solve

Cons of working at Frontier Communications

Some overlap between divisions creates ambiguity

Frontier Communications benefits

n/a

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2.0
A zippia user wrote a review on Sep 2020
Pros of working at Frontier Communications

I did like the pay, but then found out I was making below the bottom end of my payband, so I guess pay doesn't cut it.

Cons of working at Frontier Communications

No room for growth.

Frontier Communications benefits

None right now.

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4.0
A zippia user wrote a review on Nov 2019
Pros of working at Frontier Communications

Compensation package / Overtime pay

Cons of working at Frontier Communications

Union company

Frontier Communications benefits

Pension plans / Health Benefits

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3.0
A zippia user wrote a review on May 2019
Pros of working at Frontier Communications

I can work on my own outside and keep my day busy servicing our customers.

Cons of working at Frontier Communications

Cold winters are getting too long.

Frontier Communications benefits

Vacation time

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2.0
A zippia user wrote a review on Feb 2019
Pros of working at Frontier Communications

Great products and solutions

Cons of working at Frontier Communications

Compensation not good and no support after the sale all the way to implantation.

Frontier Communications benefits

#1 in region and most commission made in one month.

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2.0
A zippia user wrote a review on Aug 2018
Pros of working at Frontier Communications

The best and really only good part about working for Frontier is the pay. It is one of the few place in the town where I live that pays a respectable wage.

Cons of working at Frontier Communications

Frontier's executive board is replete with people who have steered this company in the wrong direction. Dan McCarthy needs to leave and they need a new CEO who will restore faith in the company. Stock has continued do dip lower in recent months. They hire outside vendors to be customer facing and these vendors (in many cases) don't really care whether they lie to customers or not. This has created so much backlash and a huge loss of customers every month.

Frontier Communications benefits

I do have good insurance. I would have said bonuses but sadly promised bonuses never came after I signed on because of the horrible mismanagement.

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The team at Frontier Communications

  • The founders of Frontier Communications is Drummond McGinn.
  • The key people at Frontier Communications are Nicholas Simon Jeffery and Drummond McGinn.
Key people
Nicholas Simon Jeffery
Drummond McGinn
The inside scoop
Frontier Communications Corporation is a telecommunications company in the United States that was founded in 1992. The company previously served primarily rural areas and smaller communities, but now also serves several large metropolitan markets. They have over 1 billion of reported revenues and more than 10,000 employees.

Frontier Communications rankings

Frontier Communications is ranked #63 on the Best Telecommunication companies to work for in America list. Zippia's Best Places to Work lists provide unbiased, data-based evaluations of companies. Rankings are based on government and proprietary data on salaries, company financial health, and employee diversity.

Read more about how we rank companies.

Frontier Communications salaries

Average Frontier Communications salary
$41,320
yearly
$19.87 hourly
Updated March 14, 2024

Rate the Frontier Communications' inclusivity.

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Frontier Communications diversity

9.9
Diversity score
We calculated Frontier Communications’s diversity score by measuring multiple factors, including the ethnic background, gender identity, and language skills of Frontier Communications’s workforce.
Frontier Communications diversity summary. Zippia estimates Frontier Communications's demographics and statistics using a database of 30 million profiles. Zippia verifies estimates with BLS, Census, and current job openings data for accuracy. We calculated Frontier Communications's diversity score by measuring multiple factors, including the ethnic background, gender identity, and language skills of Frontier Communications's workforce.
  • Frontier Communications has 16,200 employees.
  • 49% of Frontier Communications employees are women, while 51% are men.
  • The most common ethnicity at Frontier Communications is White (64%).
  • 14% of Frontier Communications employees are Hispanic or Latino.
  • 10% of Frontier Communications employees are Black or African American.
  • The average employee at Frontier Communications makes $41,320 per year.
  • Frontier Communications employees are most likely to be members of the democratic party.
  • Employees at Frontier Communications stay with the company for 4.8 years on average.

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Frontier Communications office locations

Frontier Communications is headquartered in Norwalk, CT

Frontier Communications financial performance

8.8
Performance score

Frontier Communications annual revenue

$9B
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Highest paying Frontier Communications competitors

Compare Frontier Communications salaries to competitors, including Netflix, Commonwealth Telephone Enterprises, LLC, and Verizon Services Corp. Employees at Netflix earn the highest average yearly salary of $84,375. The salaries at Commonwealth Telephone Enterprises, LLC average $63,609 per year, and the salaries at Verizon Services Corp. come in at $51,525 per year.
RankCompanyAverage salaryJobs
1$84,3750
2$63,6090
3$51,5250
4$47,2710
5$47,2010
6$45,5940
7$44,9560
8$43,4580
9$42,7490
10$39,5790
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    Updated March 14, 2024

    Zippia gives an in-depth look into the details of Frontier Communications, including salaries, political affiliations, employee data, and more, in order to inform job seekers about Frontier Communications. The employee data is based on information from people who have self-reported their past or current employments at Frontier Communications. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by Frontier Communications. The data presented on this page does not represent the view of Frontier Communications and its employees or that of Zippia.

    Frontier Communications may also be known as or be related to Citizens Utilities Company Citizens Communications Company, Frontier Communications, Frontier Communications Corporation and Frontier Communications Corp.