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Employee reviews

2.15/5

Out of 27 Frontier Communications reviews, 22% were positive.

5 stars

4 stars

3 stars

2 stars

1 star

Based on 27 ratings

Overall rating
2.1
Diversity and inclusion
2.4
Career opportunities
2.1
Salary and benefits
2.6
Work environment
2.5
Management
2.3
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Frontier Communications reviews

Employee reviews
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2.0
A zippia user wrote a review on Aug 2018
Pros of working at Frontier Communications

The best and really only good part about working for Frontier is the pay. It is one of the few place in the town where I live that pays a respectable wage.

Cons of working at Frontier Communications

Frontier's executive board is replete with people who have steered this company in the wrong direction. Dan McCarthy needs to leave and they need a new CEO who will restore faith in the company. Stock has continued do dip lower in recent months. They hire outside vendors to be customer facing and these vendors (in many cases) don't really care whether they lie to customers or not. This has created so much backlash and a huge loss of customers every month.

Frontier Communications benefits

I do have good insurance. I would have said bonuses but sadly promised bonuses never came after I signed on because of the horrible mismanagement.

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1.0
A zippia user wrote a review on Oct 2022
Pros of working at Frontier Communications

Paycheck

Cons of working at Frontier Communications

Horrible treatment by management. Threats and coercion. No morale. Techs only do what they have to. Nothing more. Stay away!!!! Not worth the pay for the stress to your health and family life.

Frontier Communications benefits

None

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2.0
A zippia user wrote a review on Feb 2019
Pros of working at Frontier Communications

Great products and solutions

Cons of working at Frontier Communications

Compensation not good and no support after the sale all the way to implantation.

Frontier Communications benefits

#1 in region and most commission made in one month.

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2.0
A zippia user wrote a review on Sep 2020
Pros of working at Frontier Communications

I did like the pay, but then found out I was making below the bottom end of my payband, so I guess pay doesn't cut it.

Cons of working at Frontier Communications

No room for growth.

Frontier Communications benefits

None right now.

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4.0
A zippia user wrote a review on Dec 2020
Pros of working at Frontier Communications

Lots of autonomy; plenty of challenges to step up and solve

Cons of working at Frontier Communications

Some overlap between divisions creates ambiguity

Frontier Communications benefits

n/a

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1.0
A zippia user wrote a review on Jul 2024
Pros of working at Frontier Communications

Not that good

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1.0
A zippia user wrote a review on Aug 2021
Pros of working at Frontier Communications

The people are friendly.

Cons of working at Frontier Communications

The company direction and upper middle management was very poor.

Frontier Communications benefits

PTO

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3.0
A zippia user wrote a review on Feb 2021
Pros of working at Frontier Communications

role as a team leader

Cons of working at Frontier Communications

lack of ability to make own decisions

Frontier Communications benefits

community and networking

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4.0
A zippia user wrote a review on Dec 2020
Pros of working at Frontier Communications

Lots of autonomy; plenty of challenges to step up and solve

Cons of working at Frontier Communications

Some overlap between divisions creates ambiguity

Frontier Communications benefits

n/a

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3.0
A zippia user wrote a review on May 2019
Pros of working at Frontier Communications

I can work on my own outside and keep my day busy servicing our customers.

Cons of working at Frontier Communications

Cold winters are getting too long.

Frontier Communications benefits

Vacation time

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2.0
A zippia user wrote a review on Feb 2019
Pros of working at Frontier Communications

Great products and solutions

Cons of working at Frontier Communications

Compensation not good and no support after the sale all the way to implantation.

Frontier Communications benefits

#1 in region and most commission made in one month.

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Frontier Communications salaries

9.5
Salary score
The national average salary for a Frontier Communications employee in the United States is $41,320 per year or $20 per hour. Employees in the top 10 percent can make over $79,000 per year, while employees at the bottom 10 percent earn less than $21,000 per year.

Frontier Communications demographics summary

9.9
Diversity score
We calculated the diversity score of companies by measuring multiple factors, including the ethnic background, gender identity, and language skills of their workforce

Frontier Communications financial performance

8.8
Performance score
We calculated the performance score of companies by measuring multiple factors, including revenue, longevity, and stock market performance.

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