Frontier Health jobs - 79 jobs

JOB TITLE Recruiter/Trainer Provide recruitment, selection and training of foster and adoptive families for the TRACES and Families 4-Ever programs. May also carry a small therapeutic foster care or adoption caseload. EDUCATION AND EXPERIENCE: Education: Bachelor's degree in mental health related field preferred. Licensure: Valid driver's license. Certification: Must possess or obtain highest level of certification appropriate to degree. Experience: Experience in mental health case management, therapeutic foster case or adoption services required. Prefer 2 years experience in therapeutic foster care or adoption services. Knowledge/Skills: Knowledge of therapeutic foster care, home studies, adoptions or continuum programs. Verbal/written communication skills. Ability to maintain composure in difficult situations. Ability to safely operate motor vehicle. Ability to develop and implement training programs. EQUIPMENT: Computer, fax, copier, motor vehicle and any other equipment required to perform the functions of the position. MAJOR DUTIES AND RESPONSIBILITIES: 1. Develop and implement creative marketing strategies for recruitment of foster and adoptive parents using media, civic, church and other speaking engagements and presentations. 2. Conduct interviews with individuals and/or family members in a therapeutic manner so as to obtain critical and thorough information, provide written documentation of information obtained and exercise good judgment in evaluating situation, making decisions and implementing effective strategies. 3. Screen, interview and select prospective foster and adoptive parents. 4. Complete all home study requirements according to policy and training curriculum guidelines on selected applicants and coordinate w/ DCS, the court system, attorneys and the school systems. 5. Develop and implement the required 40 hours of pre-service training for selected applicants and assist in the ongoing training with existing foster and adoptive parents on a bi-monthly basis. 6. Will maintain a small caseload of therapeutic foster care of adoption cases until assigned to another case worker and be able to perform all required contacts and paperwork for these cases according to specific program guidelines. 7. Maintain client confidentiality according to Center policies. 8. Remain current in knowledge of community resources and how to access those resources. 9. Keep supervisors apprised of all critical or emergency situations. 10. Responds to emergency/crisis or walk-in situations calmly, rationally and in accordance with center policy and procedures. 11. Participate in inservice training and orientation and provide consultation and education services to the community as requested by supervisor/administration. 12. Must be able to safely operate a motor vehicle to ensure the delivery of community based services. 13. Attend and participate in regularly scheduled staff meetings and inservices and individual program planning staffings as needed. 14. All other duties as assigned. PERFORMANCE RESPONSIBILITIES: Although each position has its own unique duties and responsibilities, the following listing applies to every employee. All employees of the organization are expected to: 1. Support the organization's mission, vision, and values of excellence and competence, collaboration, innovation, commitment to our community, and accountability and ownership. 2. Exercise necessary cost control measures. 3. Maintain positive internal and external customer service relationships. 4. Demonstrate effective communication skills by conveying necessary information accurately, listening effectively and asking questions when clarification is needed. 5. Plan and organize work effectively and ensure its completion. 6. Demonstrate reliability by arriving to work on time and utilizing effective time management. 7. Meet all productivity requirements. 8. Demonstrate team behavior and must be willing to promote a team-oriented environment. 9. Represent the organization professionally at all times. 10. Demonstrate initiative and strive to continually improve processes and relationships. 11. Follow all Frontier Health rules, policies and procedures as well as any applicable laws and standards. TRACES

Ranked one of Tennessee's top places to work, MHC is a rare and special place where outstanding company culture is intentional. Where clients and associates are treated the same, as equals. Mental Health Cooperative, Inc. (MHC) was formed in 1993 to serve individuals with severe and persistent mental illness. Since then, we have expanded our services to children and adolescents with severe emotional disorders across Middle and East Tennessee. Our sole purpose is to support and treat those challenged with serious mental illness and poverty. Although based out of Nashville, we serve several communities across middle and East Tennessee with satellite offices in Antioch, Gallatin, Dickson, Columbia, Cleveland, Murfreesboro, Clarksville, Cookeville, Chattanooga, and Memphis. If you are interested in joining a team that is caring, collaborative, innovative and energizing this might be a great place for you! Provide Consumer care and monitoring in the Emergency Psychiatric Services Department promoting a safe and therapeutic environment and assisting consumer needs while receiving emergency psychiatric interventions. Job Title: Mental Health Technician, Children & Youth (Nashville, TN) Salary: $19.79 (base pay) with additional incentives for language skills and additional mental health experience. Schedule Available: 7p-7a Wed, Thurs, Fri/Thurs, Friday, Sat alternating JOB SUMMARY: Provide Consumer care and monitoring in the Emergency Psychiatric Services Department promoting a safe and therapeutic environment and assisting consumer needs while receiving emergency psychiatric interventions. RESPONSIBILITIES: Engage with Consumers admitted to EPS and assist their needs during their stay Assist with de-escalating Consumers in crisis and provide on-going monitoring to ensure Consumer and staff safety. Work collaboratively with EPS treatment team to develop and implement initial treatment plans. Promote a recovery-based approach to care that emphasizes hope, respect, self-direction and empowerment. Assist and engage with consumers to achieve their goals and treatment plan. Assist in consumer transfers to the Crisis treatment Center 1 (CTC1), Crisis Treatment Center 2 (CTC2), Crisis Stabilization Unit (CSU) and Intensive Intervention Center (IIC). Obtain and secure consumer belongings on admission to EPS treatment programs in accordance with agency policies. Utilize Therapeutic Options and therapeutic restraint/seclusion to ensure consumer and staff safety as warranted Maintain a safe therapeutic environment free of sharps and other potentially harmful objects. Monitor and communicate consumer's behavior, level of cooperation, and ability to remain safe while admitted to EPS. Ensure consumer safety checks are a priority and completed Provide consumers with needed supplies (food, toiletries, etc). Participate in cross-training in all EPS Treatment programs as desired Work collaboratively with MCRT staff. Ensure Customer Service is a priority with all consumers. Communicate effectively with staff, supervisors, and consumers. Demonstrate proficiency an obtain vital signs. Assist nursing with POC tests: UDS collection Versatility in the workplace and among units at EPS Attend team meetings, supervision, and training as required. Follow Universal Precautions policies and procedures at all times REQUIREMENTS: High school diploma or general education degree (GED). Minimum of 1-2 years' experience working in the mental health or health care field preferred CNA, CNT, MA, EMT a plus and preferred eCW experience a plus Therapeutic Options certification a plus Visible Hand experience a plus Valid Tennessee Driver's License Acceptable Motor Vehicle Report (MVR) Acceptable Criminal Background Investigation Personal Automobile Insurance Successful Completion of Therapeutic Options Training ABOUT YOU: Recovery Focused Knowledge of principles of recovery Interpersonal Skills Exceptional interpersonal skills, with a collaborative style and the ability to communicate effectively at all levels. Internal and external customer service indicative of mutual respect and trust Communication Effective written and verbal communication Time Management/Organization Ability to prioritize, remain calm and focused when dealing with consumer Crisis Remain flexible and demonstrate positive attitude to respond to changing needs Versatility, flexibility, and a willingness to work within constantly changing environment Leadership Skills Good judgment with the ability to make timely and sound decisions Commitment to excellence and high standards Reporting to this Position: None Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: While performing duties of job, employee is occasionally required to stand; walk; sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; talk and hear. Employee must occasionally lift and/or move up to 40 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. Work environment: The noise level in the work environment is usually moderate. BENEFITS: Mental Health Cooperative offers a full comprehensive benefit plan for you to participate in. The following products are available: Medical Insurance/Prescription Drug Coverage Health Savings Account Dental Insurance Vision Insurance Basic Life and AD&D Insurance Short- & Long-Term Disability Supplemental Life Insurance Cancer Insurance Accident Insurance Critical Illness Insurance 403b - Retirement Plan Calm App for medication and mental health Gym membership discounts Mental Health Cooperative embraces inclusion, diversity and equal opportunity. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. Mental Health Cooperative is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally

Ranked one of Tennessee's top places to work, MHC is a rare and special place where outstanding company culture is intentional. Where clients and associates are treated the same, as equals. Mental Health Cooperative, Inc. (MHC) was formed in 1993 to serve individuals with severe and persistent mental illness. Since then, we have expanded our services to children and adolescents with severe emotional disorders across Middle and East Tennessee. Our sole purpose is to support and treat those challenged with serious mental illness and poverty. Although based out of Nashville, we serve several communities across middle and East Tennessee with satellite offices in Antioch, Gallatin, Dickson, Columbia, Cleveland, Murfreesboro, Clarksville, Cookeville, Chattanooga, and Memphis. If you are interested in joining a team that is caring, collaborative, innovative and energizing this might be a great place for you! Position Summary: The Operational Supervisor will work to establish long-term relationships with school districts and principals which will ease the relationship strain on the SBBHL, will assist with trust in services being provided, and will help in the Needs Assessment and School Climate components of Multi-Tiered System of Supports (MTSS). This position will also spend time recruiting and retaining high quality staff and assisting SBBHL Program Director with administrative tasks and evaluations. Schedule: Monday-Friday, 8am-4:30pm Position Responsibilities: The Operational Supervisor shall work with the SBBHL program to ensure each program's continuing compliance with the SBBHL program and contract obligations. Represents the SBBHL program to new and prospective districts and/or schools and to promote cooperation and coordination between districts, schools, families, and community mental health service providers and works in conjunction with the SBBHL TA. Assists in hiring, including interviewing prospective employees as requested and in conjunction with the hiring team and partnering schools. Identifying and recommending to the hiring team appropriate resources and materials to be used in the implementation of the program. Assess the performance of each liaison through interviews of principals and teachers, observations of activities, review of records, and conduction of satisfaction surveys as evidenced by at least (1) site visit at each partnering school where a SBBHL is providing services. Provides feedback and recommendations to hiring agency and the State regarding each SBBHL(s) performance, budget concerns, and computer and database maintenance. Develops working relationships with each assigned school's Coordinated School Health representative and each area's TN Dept of Homeland Security and Safety, Homeland Security agent as evidenced by monthly communication to assess the needs and safety of each partnering school. Ensure ongoing collaboration among the agency's program manager, school leadership, and school district leadership for the purpose of identification of operational needs and opportunities (e.g. meetings with new hire liaisons). Assists in training and supporting staff in curriculum development and implementation, in development and implementation of appropriate and approved climate enhancement activities, guidelines and policies of program, MTSS framework, identification of appropriate resources, and in the use of the REDCap developed for the SBBHL programs to ensure accuracy and consistency of data reported. Coordinates and assists the State in regular monitoring of the program and then works closely with each CMHO and each SBBHL to correct deficiencies. Facilitates at least 1x monthly meetings with agency SBBHLs individually or more as warranted. Provide administrative and leadership support to SBBHL Program Director Assist w/ running monthly meetings w/ all SBBHL within their assigned county Meet with Care Management teams to build engagement and understanding of the SBBHL program. Provide new employee training and mentoring to new School Based Behavioral Health Liaisons. Provide documentation review to ensure all documentation standards are followed and support medical necessity. Be available for back up whenever Program Manager is unavailable. Other duties as assigned. Other Responsibilities: Responsible for attending all mandatory in-services, continuing education and annual health requirements Comply with all Corporate Compliance policies, practices and procedures Support all unethical activities to supervisor, Corporate Compliance Office, Values Hotline number or Human Resource Director Comply with all OSHA and safety policies, practices, and procedures. Report all unsafe practices or accidents to supervisor, Safety Supervisor and/or OSHA Coordinator Will be compliant with the relevant regulations concerning the privacy and security of consumer's protected health information (PHI) as established by the Health Insurance Portability and accountability Act of 1996 (HIPAA) Participate in proactive team efforts to achieve departmental and company goals Perform other duties as assigned Provide leadership to others through example and sharing of knowledge/skill Follow all policies and procedures set by the Agency Essential Skills and Experience: A master's degree in a social or behavioral science or other related acceptable field with one to three years' experience or training in social services. Experience working with children/youth and families with significant behavioral health needs. Ability to provide a strength-based, client-centered approach to service delivery. Essential Requirements for the Position: Valid Tennessee Driver's License Acceptable Motor Vehicle Report (MVR) Acceptable Criminal Background Investigation Personal Automobile Insurance Core Competencies: Team Oriented Attend team meetings Participate in team meetings Assist other care managers as needed Aware of role they play on the team Recovery Focused Individualized service plans Progress notes reflect quality service All domains are addressed with each consumer as needed Utilization of natural supports within the community Tolerance/patience to work through barriers Side by side philosophy CM is in the home regularly Time Management/Organization Meet deadlines Prepared for meetings Assessments and service plans are completed timely Progress notes are entered timely Plan for time off Prioritize well Self-Disciplined Flexible Integrity and Trust Honesty Professionalism Dependability Strong follow-through Approachability Engagement skills Crisis management skills Ability to give and accept feedback Ability to work with other departments Understanding and empathetic Good listener Reporting to this Position: SBBHL's as assigned by SBBHL Program Director Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: While performing duties of job, employee is occasionally required to stand; walk; sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; talk and hear. Employees must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work environment: The noise level in the work environment is usually moderate. BENEFITS: Mental Health Cooperative offers a full comprehensive benefit plan for you to participate in. The following products are available: Medical Insurance/Prescription Drug Coverage Health Savings Account Dental & Vision Insurance Basic Life and AD&D Insurance Short- & Long-Term Disability Supplemental Life Insurance Cancer Insurance Critical Illness & Accident Insurance 403b - Retirement Plan Calm App for medication and mental health Gym membership discounts Pet Insurance Mental Health Cooperative embraces inclusion, diversity and equal opportunity. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. Mental Health Cooperative is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Ranked one of Tennessee's top places to work, MHC is a rare and special place where outstanding company culture is intentional. Where clients and associates are treated the same, as equals. Mental Health Cooperative, Inc. (MHC) was formed in 1993 to serve individuals with severe and persistent mental illness. Since then, we have expanded our services to children and adolescents with severe emotional disorders across Middle and East Tennessee. Our sole purpose is to support and treat those challenged with serious mental illness and poverty. Although based out of Nashville, we serve several communities across middle and East Tennessee with satellite offices in Antioch, Gallatin, Dickson, Columbia, Cleveland, Murfreesboro, Clarksville, Cookeville, Chattanooga, and Memphis. If you are interested in joining a team that is caring, collaborative, innovative and energizing this might be a great place for you! Provide face-to-face and telephone crisis intervention services in the least restrictive manner to people experiencing a mental health emergency. Job Title: Crisis Counselor - Adult (Davidson County) Schedules available: 1. 7pm-7am, Thursday to Saturday 2. 7pm-7am, Friday to Sunday JOB SUMMARY: Provide face-to-face and telephone crisis intervention services in the least restrictive manner to people experiencing a mental health emergency. RESPONSIBILITIES: Conduct crisis assessment and crisis intervention services to appropriately address the needs of consumers experiencing a psychiatric emergency. Responding to crisis calls for assessment and intervention in the walk-in center, community, ER's, school's, etc. Clinically assess for the least restrictive alternative to meet the needs of the consumers experiencing a psychiatric emergency. When hospitalization is necessary, make appropriate referrals to facilities equipped to meet needs of the consumers. Make appropriate referrals to Diversion Services to ensure they have necessary clinical information. Actively participate in consult process with supervisory staff when dispositioning cares. Provide follow-up services as indicated in the policies and procedures and as set forth in Title 33. Develop individualized plans to meet needs of consumers in crisis. Respond to requests for face-to-face assessment in a timely manner. Maintain appropriate customer service skills at all times. Assist Triage Counselors in answering and dispositioning incoming calls as needed. Provide telephone counseling when needed. Maintain accurate clinical records and complete documentation within departmental guidelines. Coordinate services as needed with care management teams and provide consultation, as needed, with care management teams. Assist community agencies with information and/or dispositions. Educate community agencies as needed on crisis services as directed by supervisory staff. Assist teammates as needed. REQUIREMENTS: A mental health professional with specialized training in crisis intervention with a minimum of a Master's degree in a related field (counseling, psychology or social work) Valid Tennessee Driver's License Acceptable Criminal Background Investigation and Satisfactory Drug Screen Report Personal Automobile Insurance Position requires the candidate to have a personal vehicle; candidate must be able to respond to crisis calls for assessment and intervention in the walk-in center, within the community, ER's, school's, etc. Cell Phone May assist with consumer transport as needed based on operational demands. BENEFITS: Mental Health Cooperative offers a full comprehensive benefit plan for you to participate in. The following products are available: Medical Insurance/Prescription Drug Coverage Health Savings Account Dental & Vision Insurance Basic Life and AD&D Insurance Short- & Long-Term Disability Supplemental Life Insurance Cancer, Accident, & Critical Illness Insurance 403b - Retirement Plan Calm App for medication and mental health Gym membership discounts Mental Health Cooperative embraces inclusion, diversity and equal opportunity. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. Mental Health Cooperative is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Ranked one of Tennessee's top places to work, MHC is a rare and special place where outstanding company culture is intentional. Where clients and associates are treated the same, as equals. Mental Health Cooperative, Inc. (MHC) was formed in 1993 to serve individuals with severe and persistent mental illness. Since then, we have expanded our services to children and adolescents with severe emotional disorders across Middle and East Tennessee. Our sole purpose is to support and treat those challenged with serious mental illness and poverty. Although based out of Nashville, we serve several communities across middle and East Tennessee with satellite offices in Antioch, Gallatin, Dickson, Columbia, Cleveland, Murfreesboro, Clarksville, Cookeville, Chattanooga, and Memphis. If you are interested in joining a team that is caring, collaborative, innovative and energizing this might be a great place for you! To provide homeless individuals the support needed to obtain and maintain stable housing while in recovery from a mental illness, provide direct follow up with C's considered as high-utilizers, and connect C's to IHC and other various programs. JOB TITLE: Peer Support Specialist, Homeless Services (Nashville, TN) SCHEDULE: Monday-Friday, 8:00am-4:30pm SALARY: $19.79 (base pay) with additional incentive for language skills and behavioral health experience. Mileage reimbursement available. JOB SUMMARY: To provide homeless individuals the support needed to obtain and maintain stable housing while in recovery from a mental illness, provide direct follow up with C's considered as high-utilizers, and connect C's to IHC and other various programs. RESPONSIBILITIES: Work with Consumers to reduce psychiatric symptoms and facilitate their ability to live in the least restrictive setting. Provide Consumer care and support, utilizing a time-limited model of support. Provide linkage and referrals to peer-facilitated groups and supports. Provide follow-up and contact with Consumers upon discharge to ensure discharge plan is working and assist Consumer if discharge plan is not working in order to develop alternative plans. Monitor Consumer's behavior, level of cooperation, and ability to remain safe in the community. Prepare and facilitate 1:1 or group discussions for Consumers experiencing homelessness or at risk of homelessness. Support Consumers in understanding their psychiatric diagnosis, treatment and medication. Re-engage or re-establish contact with Consumers who have not followed through on necessary services. Research and be familiar with available resources and share resources with Consumers and appropriate staff. Respond to Consumers in crisis situations as needed by providing support, collaborating with team members, and referring to crisis as needed. Support Consumers and Care Managers with discharge and treatment planning, including securing housing placements, and other treatment plan goals. Work cohesively with Care Managers in treatment planning and coordination. Ensure timely and appropriate documentation as required by the agency and program leadership. Document using the Homeless Management Information Systems (HMIS) and participate in monthly data entry meetings. Develop and maintain community and MHC inter-departmental relationship through prompt and courteous follow-up and communication. Attend and participate in staff meetings, training opportunities, team meetings, and community meetings as designated by supervisor or Program Manager. Attend monthly supervision meetings with direct supervisor, team lead and/or Program Manager. When appropriate, advocate for consumer needs. Transport consumers as needed. Participate in community coordinated events as appropriate. Attend annual PATH Network meeting. Provide direct collaboration between consumers and the following: Rep. Payee, Mobile Crisis, Clinic and Case Management to assure C's needs are being addressed REQUIREMENTS: High school diploma or General Educations Degree (GED). Peer Recovery Specialist Training certification from Tennessee Department of Mental Health and Substance Abuse Services. Valid Tennessee Driver's License Acceptable Motor Vehicle Report (MVR) Acceptable Criminal Background Investigation Personal Automobile Insurance “F” Endorsement Cell Phone ABOUT YOU: Actively engage consumers in need Communicate effectively with staff, supervisors, and consumers. Competence in motivational interviewing techniques Internal and external customer services indicative of mutual respect and trust Remain flexible and demonstrate positive attitude to respond to changing needs Consistently treat consumers and co-workers with respect. Maintain professional and ethical behavior at all times. REPORTING TO THIS POSITION: None PHYSICAL DEMANDS AND WORK ENVIRONMENT: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: While performing duties of job, employee is occasionally required to stand; walk; sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; talk and hear. Employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. Work environment: The noise level in the work environment is usually moderate. BENEFITS: Mental Health Cooperative offers a full comprehensive benefit plan for you to participate in. The following products are available: Medical Insurance/Prescription Drug Coverage Health Savings Account Dental Insurance Vision Insurance Basic Life and AD&D Insurance Short- & Long-Term Disability Supplemental Life Insurance Cancer Insurance Accident Insurance Critical Illness Insurance 403b - Retirement Plan Calm App for medication and mental health Gym membership discounts Mental Health Cooperative embraces inclusion, diversity and equal opportunity. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. Mental Health Cooperative is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

The Benefits Administration Advisor position is responsible for directing and planning the day-to-day operations of group benefits programs (group health, dental, vision, short-term and long-term disability, workers' compensation, life insurance, travel and accident plan, flexible spending plan, retirement plans, etc.). This position provides excellent customer service and designs quality benefits plans. The administrator continually investigates new benefits programs, improves existing programs, and supervises and monitors benefits administration. EDUCATION AND EXPERIENCE Education: Bachelor's degree in human resource management or related field, and three to five years of related benefits or employee benefits administration experience. Licensure: N/A Certification: SHRM-CP or SHRM-SCP and CEBS professional designations preferred. Experience: Two years' experience in a mental health care environment preferred. Knowledge/ Skills: * Computer proficiency and technical aptitude with the ability to use Microsoft products, including PowerPoint; experience with HRIS and benefits databases. * Proven ability to work effectively in a team environment with associates. * Effective planning and priority setting. Ability to manage several complex projects simultaneously while working under pressure to meet deadlines. * Strong analytical skills and a thorough knowledge of plan designs. * Ability to understand, evaluate and make judgment on proposals (RFPs). * Knowledge of benefits contract language. * Knowledge of all pertinent federal and state regulations, filing and compliance requirements, both adopted and pending, affecting employee benefits programs, including the ACA, ERISA, COBRA, FMLA, ADA, Medicare, OBRA, and Social Security and DOL requirements. * Excellent communication and organization skills. EQUIPMENT: Computer, fax, copier and any other equipment required to perform the functions of the position. MAJOR DUTIES AND RESPONSIBILITIES * Research employee benefits plans and vendors to identify those that present the best value. * Design, recommend and implement new benefits programs. Examine possible plan designs and benefits cost changes. * Negotiate with vendors and administrators for best plans, options and rates. * Serve as primary contact for plan vendors and third-party administrators. * Coordinate transfer of data to external contacts for services, premiums and plan administration. * Evaluate and revise internal processes to reduce costs and increase efficiency. * Document and maintain administrative procedures for assigned benefits processes. * Ensure compliance with applicable government regulations. Ensure timeliness and accuracy of required reporting and fees. * Coordinate daily benefits processing. Handle enrollments, COBRA, terminations, changes, beneficiaries, disability, accident and death claims, rollovers, QDROs, QMCSOs, distributions, loans, hardships and compliance testing. * Oversee maintenance of employee benefits files, maintain group benefits database and update employee payroll records. * Gather employee data and oversee the processing of monthly billings and the preparation of vouchers for payment of administrative fees for all group plans. * Allocate group health and dental claims monthly and review quarterly. * Audit the accuracy and performance of functions performed by benefits staff. * Analyze current benefits, evaluating the use, services, coverage, effectiveness, cost, plan experience and competitive trends in benefits programs, and identify the company's stance. * Perform plan audits. Prepare, collect and organize data for actuarial assessments. Review data in conjunction with actuarial evaluation task forces. * Review both short- and long-range cost estimates/projections and relevant statistical analyses regarding modifications in benefits programs and implementation of new programs. * Survey industry trends. Complete benefits surveys and review information obtained from the results. Analyze complex benefits information. Forecast trends and assist with future benefits designs. Develop specific recommendations for review by management. * Monitor administrative costs of benefits programs and recommend cost containment strategies, including alternative methods for administration and funding. Prepare budgetary recommendations and assist in the monitoring, verifying and reconciling of budgeted funds. * Provide customer service support to internal and external customers. Develop communication tools to enhance understanding of the company's benefits package. * Design and distribute materials for benefits orientations, open enrollment and summary plan descriptions. Provide training and support to group benefits associates, home office associates and the field staff. * All other duties as assigned PHYSICAL REQUIREMENTS: * 1. Prolonged periods sitting at a desk and working on a computer. 2. Must be able to lift up to 15 pounds at a time. PERFORMANCE RESPONSIBILITIES: Although each position has its own unique duties and responsibilities, the following listing applies to every employee. All employees of the organization are expected to: 1. Support the organization's mission, vision, and values of excellence and competence, collaboration, innovation, commitment to our community, and accountability and ownership. 2. Exercise necessary cost control measures. 3. Maintain positive internal and external customer service relationships. 4. Demonstrate effective communication skills by conveying necessary information accurately, Plan and organize work effectively and ensure its completion. 5. Meet all productivity requirements. 6. Demonstrate team behavior and must be willing to promote a team-oriented environment. 7. Represent the organization professionally at all times. 8. Demonstrate initiative and strive to continually improve processes and relationships. 9. Follow all Frontier Health rules, policies and procedures as well as any applicable laws and standards.

Ranked one of Tennessee's top places to work, MHC is a rare and special place where outstanding company culture is intentional. Where clients and associates are treated the same, as equals. Mental Health Cooperative, Inc. (MHC) was formed in 1993 to serve individuals with severe and persistent mental illness. Since then, we have expanded our services to children and adolescents with severe emotional disorders across Middle and East Tennessee. Our sole purpose is to support and treat those challenged with serious mental illness and poverty. Although based out of Nashville, we serve several communities across middle and East Tennessee with satellite offices in Antioch, Gallatin, Dickson, Columbia, Cleveland, Murfreesboro, Clarksville, Cookeville, Chattanooga, and Memphis. If you are interested in joining a team that is caring, collaborative, innovative and energizing this might be a great place for you! Job Title: Nurse, Lead (EPS) Position Summary To provide leadership and mentorship for nurses, as well as, provide mental health services to the Agency Schedule: Nights (7p-7a) Responsibilities: Assess, monitor, and provide care for consumers Communication with leadership regarding staff issues Serve as point of contact for nursing at EPS- Exhibiting strong positive collaboration with other disciplines to better serve consumers. Ensuring administrative tasks are completed per shift- Audits, Incident Reports, Supply needs, etc. Assist with crisis and consumer escalations. Adjusting nursing roles to meet the care needs of the consumers as census or acuity changes Management of walk-in wait times and assisting with heavy periods of walk-ins Management and collaboration with hospital referrals Assist with delivery of now doses of meds/emergency/urgent meds Ensure compliance with staff breaks Function as preceptor for nurses in training. Participate in monthly team lead meetings with Director of Nursing Encourage teamwork and collaboration. Display interpersonal skills: written & verbal communication, active listening, clarity, confidence, and empathy Cultivate a culture that drives high performance and drive consumer safety and quality outcomes. Other Responsibilities Responsible for attending all mandatory in-services, continuing education and annual health requirements Comply with all Corporate Compliance policies, practices and procedures Report all unethical activities to supervisor, Corporate Compliance Office, Values Hotline number or Human Resource Director Comply with all OSHA and safety policies, practices, and procedures. Report all unsafe practices or accidents to supervisor, Safety Supervisor and/or OSHA Coordinator Will be compliant with the relevant regulations concerning the privacy and security of consumer's protected health information (PHI) as established by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) Participate in proactive team efforts to achieve departmental and company goals Perform other duties as assigned Provide leadership to others through example and sharing of knowledge/skill Follow all policies and procedures set by the Agency Essential Skills Valid Tennessee Registered Nurse license with Psych & Mental Health Nurse Certification Essential Requirements Valid Tennessee Driver's License Acceptable Motor Vehicle Report (MVR) Acceptable Criminal Background Investigation Personal Automobile Insurance Core Competencies Clinical Skills Obtains up to date thorough knowledge of psychiatry and psychopharmacology High level of communication skills with consumers Familiarization with APA Practice Guidelines (American Psychiatric Association), current journals and other published information. Communication Ability to communicate with different levels of consumers and co-workers Good ability to do written evaluations Time Management / Organization Meet deadlines Prepared for meetings Progress Notes and Medication Orders are entered timely Plan PTO in advance Flexibility to adapt to different clinical settings when needed (Routine, Urgent, Emergent) Joint Commission Competencies Provides consumer focused services to consumers and their supports in a culturally sensitive manner, that is specific to the consumer's age and condition. Demonstrates emotional resilience and stability, adaptability, flexibility and tolerance of ambiguity and anxiety. Uses effective listening, nonverbal, explanatory, interviewing and writing skills to elicit and provide information. Displays sensitivity and responsiveness to consumers' culture, age, gender, and disabilities. Uses information technology, applies medical information and clinical data systems to provide evidenced-based care. Assessments are complete and include accurate, thorough history-taking and required components of the mental status and/or physical exam. Applies evidence-based medicine to clinical decisions and demonstrates awareness of quality improvement measures and application to clinical practice. Demonstrates an understanding of the contexts and systems in which services are provided and able to apply this knowledge to improve care. Demonstrates ability to perform agency identified de-escalation and safety skills through agency-identified training and skills performance. Report to this Position Nurses & Mental Health Techs Physical Demands/Work Environment The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: While performing duties of job, employee is occasionally required to stand; walk; sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; talk and hear. Employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. Work environment: The noise level in the work environment is usually moderate. BENEFITS: Mental Health Cooperative offers a full comprehensive benefit plan for you to participate in. The following products are available: Medical Insurance/Prescription Drug Coverage Health Savings Account Dental Insurance Vision Insurance Pet Insurance Basic Life and AD&D Insurance Short- & Long-Term Disability Supplemental Life Insurance Cancer Insurance Accident Insurance Critical Illness Insurance 403b - Retirement Plan Calm App for medication and mental health Gym membership discounts Mental Health Cooperative embraces inclusion, diversity and equal opportunity. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. Mental Health Cooperative is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

JOB TITLE Direct Support Specialist/Tennessee All Direct Support Specialists have the primary responsibility to support individuals with Intellectual and Developmental Disabilities in their achievement of the highest level of independence. The Direct Support Specialist will provide this support via education, instruction and support of persons served. * Support the person to achieve and exercise their individual choice and preferences. * Teach the person decision-making skills and selection of realistic options. * Encourage the person to make informed choices, including decisions regarding his/her services. * Encourage the person to become a responsible citizen in his/her community of choice. * Provide supervision and guidance to the person for skills needed to take ownership with daily living skills and personal support needs. * Ensure the health and safety of the person and person's belongings at all times. * Follow procedures to report any suspicion of abuse, neglect, and/or exploitation. Adhere to applicable Protection from Harm policies and protocols. * Be very knowledgeable of all aspects of the ISP (Individual Support Plan) including special programs/plans (behavior, nutrition, safety, etc.) and immediately notify the supervisor of any needed changes to the ISP. Implement any and all special plans as trained. * Ensure the Health Passport is accurate and on the person (or staff's person) at all times. * Recommend any needed changes in goals/outcomes and risks (health or otherwise). * At all times, treat the individual as an adult exhibiting the highest level of dignity and respect. In addition to primary responsibilities, Direct Support Specialists will be expected to perform duties in other areas as described on the job description as needed. EDUCATION AND EXPERIENCE: Education: High School Diploma/GED preferred with applicable experience. Licensure: Valid Tennessee driver's license Class D, F Endorsement. Eligible for FH drivers' insurance. Certification: N/A Experience: Experience in intellectual, developmental, and/or mental health disabilities preferred, according to the populations served. Knowledge/Skills: Verbal/written communication skills. Ability to maintain composure in difficult situations. Ability to safely operate 15-passenger van or other vehicle as assigned. Knowledge of adaptive/medical and/or production/maintenance equipment. Required Training: Successful completion of all training within required time frames. Primary responsibilities will be in of the following areas: Residential, Community Services, and Employment Services MAJOR DUTIES AND RESPONSIBILITIES: 1. Must be flexible with schedule and assignments. 2. Provide transportation in compliance with FH Transportation policies. Maintain a safe driving record, appropriate license and eligibility to provide transportation. May include but is not limited to doctor appointments, social and recreational activities and work. 3. Implement and document outcomes of individuals in ISPs. 4. Complete required documentation thoroughly, accurately and daily or as assigned. 5. Encourage individuals to follow doctor prescribed diets and document accordingly. 6. Know where individuals are at all times and provide supervision to keep them safe and healthy as outlined in ISPs. 7. Positioning and Transfer duties as identified in the ISP: Changing positions, transfers to bed/in bathroom/vehicle, assistance with ambulation. 8. Medication administration duties as identified in the ISP, guidelines, and MAR (Medication Administration Record). Counting medications as assigned to residential staff on a monthly basis. Staff will strive for no medication errors. Staff will count controlled meds at every shift change with the identified staff and report any discrepancies immediately to their supervisor. 9. Make safety a priority by identifying and responding to safety issues. Properly report any situation that could jeopardize individual's health or safety. 10. Attend and participate in regularly scheduled staff meetings and inservices and individual program planning staffings, as needed. 11. Communicate pertinent information with supervisor in a timely manner. 12. Maintain positive and professional working relationships with others involved in a person's service delivery including families. 13. Maintain appropriate and professional appearance for job duties. 14. Take care of FH property. Report any incidents or concerns. 15. Maintain all required training for position. 16.Follow Attendance & PTO protocol for ID Division. 17. All other duties as assigned. Specific to Residential * Assist with daily living activities including personal hygiene as identified on the Individual Support Plan (ISP). Personal hygiene activities include but are not limited to: assistance with brushing and flossing teeth, care of nail, shaving, bathing, use of deodorant, dressing/undressing, routine skin care, and toileting. * Meal preparation duties as identified in the ISP and under possible direction of a dietician: Meal planning, purchase of nutritional foods, cooking, serving and clean up Laundry duties as identified in the ISP: Washing and folding laundry. * Ensure home is clean and free of odors. Duties include assistance with mopping, vacuuming, dusting, stripping beds, cleaning bathrooms and kitchen, organizing drawers, closets and cabinets. * Must assist person with duties as identified in ISP. * Counting residents' money with other assigned staff at shift change and reporting any discrepancies to Residential Manager and Incident Management Coordinator. Specific to Community Services * Provide day services to promote community inclusion and membership which includes assisting persons with planning meaningful and educational activities based on their goals//outcomes, interests and talents, and preferences. * Explore volunteer opportunities with persons supported and assist them with volunteer activities as they choose. * Assist with daily living skills/needs as outlined in the person's ISP or as indicated as a need throughout service delivery. This includes but is not limited to personal hygiene, community safety, mealtime safety, medication administration, health maintenance, community awareness, and other skills necessary for the individual to become fully and successfully integrated into his/her community of choice. * Assist persons with making purchases while in the community per the ISP. Ensure any change is correct and secure receipts as instructed and per division's Personal Funds Management protocol. Maintain copies of receipts. Specific to Employment Services * Assist persons in making informed decisions regarding their desire and interest in community employment through the provision of meaningful exploration opportunities. * Ensure that individuals have had education, experience and exposure to the same array of jobs as other people in the community. * Facilitate meaningful discussions about employment and assist persons in exploring their understanding of work, motivation to work, likes and dislikes regarding work. Assist in the acquisition, retention or improvement of skills that will support the person in pursing and achieving community employment. * Provide on the job training and/or support to persons in the community to maximize the potential for his/her success in community employment. Monitor the person's work to make sure the task/assignment is done correctly. Provide prompts/reminders as needed to the individual to help him/her be successful PERFORMANCE RESPONSIBILITIES: Although each position has its own unique duties and responsibilities, the following listing applies to every employee. All employees of the organization are expected to: 1. Support the organization's mission, vision, and values of excellence and competence, collaboration, innovation, commitment to our community, and accountability and ownership. 2. Exercise necessary cost control measures. 3. Maintain positive internal and external customer service relationships. 4. Demonstrate effective communication skills by conveying necessary information accurately, listening effectively and asking questions when clarification is needed. 5. Plan and organize work effectively and ensure its completion. 6. Demonstrate reliability by arriving to work on time and utilizing effective time management. 7. Meet all productivity requirements. 8. Demonstrate team behavior and must be willing to promote a team-oriented environment. 9. Represent the organization professionally at all times. 10. Demonstrate initiative and strive to continually improve processes and relationships. 11. Follows all Frontier Health rules, policies and procedures as well as any applicable laws and standards.

JOB TITLE Residential Technician Direct residential care provider in a group home OR facility environments that includes awake 24/7 staff. Provides direct care, including working with external support systems such as families, for individuals that may include assistance with acquisition, retention or improvement in skills related to activities of daily living, such as personal grooming and cleanliness, bed making, and household chores, attending school and completing homework in adolescent setting. Also provide assistance with social and adaptive skills including problem solving and coping with behavioral issues and trauma, to enable the individual to increase community tenure in the appropriate community setting. EDUCATION AND EXPERIENCE: Education: High School Diploma; exceptions may be granted if program licensure or grant are allowed. Licensure: Valid driver's license. Certification: N/A Experience: Experience working with individuals experiencing mental health or substance use disorders preferred. Knowledge/Skills: Ability to maintain composure in difficult situations. Ability to follow written and verbal directions. Verbal/written communication skills. EQUIPMENT: Computer, fax, copier, motor vehicle, household appliances and any other equipment required to perform the functions of the position. MAJOR DUTIES AND RESPONSIBILITIES: 1. Provide oversight and monitoring of individuals served behavior and activities. 2. Prompt and coach individuals with daily living needs such as, bathing, cleaning, social interaction, etc. as needed by each individual. 3. Must successfully complete medication training and deliver medication to individuals as prescribed with appropriate documentation. (as required by site needs) 4. Drives a 15-passenger van and maintains a safe driving record. 5. Record/chart pertinent information and observations, resident discussions, plans, progress, skills and abilities. 6. Implement individualized plans, collect data and submit to supervisor in a timely manner. 7. Coordinate residential and community socialization activities as selected by individuals. 8. Maintain the environment in a neat and clean manner. 9. Maintain inventory lists and alert supervisor of any low inventories and special needs. 10. Attend and participate in regularly scheduled staff meetings and in-services and individual program planning staffings as needed. 11. All other duties as assigned. PERFORMANCE RESPONSIBILITIES: Although each position has its own unique duties and responsibilities, the following listing applies to every employee. All employees of the organization are expected to: 1. Support the organization's mission, vision, and values of excellence and competence, collaboration, innovation, commitment to our community, and accountability and ownership. 2. Exercise necessary cost control measures. 3. Maintain positive internal and external customer service relationships. 4. Demonstrate effective communication skills by conveying necessary information accurately, listening effectively and asking questions when clarification is needed. 5. Plan and organize work effectively and ensure its completion. 6. Demonstrate reliability by arriving to work on time and utilizing effective time management. 7. Meet all productivity requirements. 8. Demonstrate team behavior and must be willing to promote a team-oriented environment. 9. Represent the organization professionally at all times. 10. Demonstrate initiative and strive to continually improve processes and relationships. 11. Follow all Frontier Health rules, policies and procedures as well as applicable laws and standards. Crockett Schedule includes overnight block shifts: Monday 8am-Wed 4pm, Wednesday 8am-Friday 4pm, Friday 8am- Sunday 4pm, Sunday 2pm- Monday 9am.

JOB TITLE Peer Recovery Specialist Peer Recovery Specialist work with individuals in services to provide hope, encouragement, support, self-determination, and connection to the community. Peer Recovery Specialist plan and implement support and community-based activities for individuals in services and report progress or special problems to the peer coordinator or agency supervisor. Transportation of clients using a 15-passenger van required. Peer Recovery Specialist must be a person with lived experience who has met the criteria for a diagnosable mental, behavioral, substance abuse or emotional disorder at some point in their adult life. EXPERIENCE: Education: High School Diploma/GED required. Licensure: Valid driver's license with "F" endorsement in Tennessee. No endorsement required in Virginia. Certification: Within one year of hire, must obtain Certified Peer Recovery Specialist (CPRS) certification from the Tennessee Dept. of Mental Health or Virginia Department of Health Professions. Experience: Past/present utilization of mental health or substance use disorder services required. Knowledge/Skills: Verbal/written communication skills. EQUIPMENT: Computer, fax, GPS, copier, 15-passenger van and any other equipment required to perform the functions of the position. MAJOR DUTIES AND RESPONSIBILITIES: 1. Assist in implementing/creating a recovery environment 2. Maintain accurate attendance and participation records. 3. Share progress and barriers with other staff providers, as applicable. 4. Provide transportation for individuals using services in 15-passenger van. 5. Organize and lead peer support activities and groups. 6. Attend and participate in regularly scheduled staff meetings, in-services and individual staffings as needed. 7. Assist individuals in developing natural supports. 8. Model personal responsibility, self-advocacy, and hopefulness via telling of their recovery story, how needs are respectfully met, and how a belief in themselves is maintained. 9. All other duties as assigned. PERFORMANCE RESPONSIBILITIES: Although each position has its own unique duties and responsibilities, the following listing applies to every employee. All employees of the organization are expected to: 1. Support the organization's mission, vision, and values of excellence and competence, collaboration, innovation, commitment to our community, and accountability and ownership. 2. Exercise necessary cost control measures. 3. Maintain positive internal and external customer service relationships. 4. Demonstrate effective communication skills by conveying necessary information accurately, listening effectively and asking questions when clarification is needed. 5. Plan and organize work effectively and ensure its completion. 6. Demonstrate reliability by arriving to work on time and utilizing effective time management. 7. Meet all productivity requirements. 8. Demonstrate team behavior and must be willing to promote a team-oriented environment. 9. Represent the organization professionally at all times. 10. Demonstrate initiative and strive to continually improve processes and relationships. 11. Follow all Frontier Health rules, policies and procedures as well as any applicable laws and standards. Friendship House at Victory Center

Ranked one of Tennessee's top places to work, MHC is a rare and special place where outstanding company culture is intentional. Where clients and associates are treated the same, as equals. Mental Health Cooperative, Inc. (MHC) was formed in 1993 to serve individuals with severe and persistent mental illness. Since then, we have expanded our services to children and adolescents with severe emotional disorders across Middle and East Tennessee. Our sole purpose is to support and treat those challenged with serious mental illness and poverty. Although based out of Nashville, we serve several communities across middle and East Tennessee with satellite offices in Antioch, Gallatin, Dickson, Columbia, Cleveland, Murfreesboro, Clarksville, Cookeville, Chattanooga, and Memphis. If you are interested in joining a team that is caring, collaborative, innovative and energizing this might be a great place for you! Clinic Services Mental Health Cooperative is seeking psychiatric mental health nurse practitioner interns to assist in providing clinical mental health services to clients of all ages. This internship will provide the opportunity to apply the knowledge learned in school to develop clinical skills using evidence-based practice. Under supervision of their preceptor, interns will perform direct patient care including diagnosing psychiatric illness and recommending psychotropic medication when appropriate and in accordance with standardized procedures. Interns will provide general counseling, guidance and health instruction to clients and family members. Interns will complete clinical documentation in a timely manner that is consistent with agency standards. Interns will play a role in the client's treatment team with other departments throughout the agency. Additional learning and training opportunities will be available. Many of the clients at Mental Health Cooperative are severely and persistently mentally ill and don't have the means to pay for the treatment they need. MHC works primarily with patients who are uninsured or have TennCare, to give them the same care offered to others that will allow them to better manage their symptoms and live productive lives. Requirements: PMHNP interns must be master's level students in an accredited advanced practice nursing program. This internship requires a minimum of one semester and maximum of three semester commitment. Mental Health Cooperative embraces inclusion, diversity and equal opportunity. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. Mental Health Cooperative is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

JOB TITLE Case Manager II Selected candidates will provide professional case management services using evidence based assessment and treatment planning as a guide to assist clients in addressing social determinants of health, closing HEDIS gaps, and provide care coordination with internal and external medical providers. EDUCATION AND EXPERIENCE: Education: Tennessee Requirements: Bachelor's degree required; degree in behavioral health related area preferred. If the bachelor's degree is not in a behavioral health related area, 15 of the college level semester hours of coursework must be in behavioral health OR a minimum of one year's experience in a behavioral health setting. Virginia Requirements: Bachelor's degree in behavioral health related area preferred. Licensure: Must possess or obtain highest level of licensure appropriate to degree. Valid driver's license. Certification: Must possess or obtain highest level of certification appropriate to degree. Experience: Experience in mental health, substance abuse or intellectual disabilities preferred. Knowledge/Skills: Verbal/written communication skills. Ability to maintain composure in difficult situations. Ability to safely operate motor vehicle. EQUIPMENT: Computer, fax, copier, motor vehicle and any other equipment required to perform the functions of the position. MAJOR DUTIES AND RESPONSIBILITIES: 1. Engage individuals through assessment and treatment planning using a trauma informed approach as to obtain critical and through information provide written documentation of information obtained and exercise good judgment in evaluating situation, making decisions and implementing effective strategies. 2. Provide assessment, service planning, crisis assistance, and linkage, referral and advocacy to/for referred individuals. 3. Provide written documentation to complete all necessary chart work in accordance with policy on admissions treatment and discharges in a timely manner. 4. Maintain client confidentiality according to Center policies. 5. Remain current in knowledge of community resources and how to access those resources. 6. Keep supervisors apprised of all critical or emergency situations. 7. Responds to emergency/crisis or walk-in situations calmly, rationally and in accordance with center policy and procedures. 8. Participate in inservice training and orientation and provide consultation and education services to the community as requested by supervisor/administration. 9. Be involved in the admission, hospital stay and discharge of individuals on caseload who are admitted to an impatient psychiatric facility. 10. Be available to consumers 24 hours a day for crisis assistance. After hours, the agency's after hours system may be utilized; however, the on-call staff as appropriate may contact the Case Manager. 11. Must be able to safely operate a motor vehicle to ensure the delivery of community based services 12. Attend and participate in regularly scheduled staff meetings and inservices and individual program planning staffings as needed. 13. All other duties as assigned. PERFORMANCE RESPONSIBILITIES: Although each position has its own unique duties and responsibilities, the following listing applies to every employee. All employees of the organization are expected to: 1. Support the organization's mission, vision, and values of excellence and competence, collaboration, innovation, commitment to our community, and accountability and ownership. 2. Exercise necessary cost control measures. 3. Maintain positive internal and external customer service relationships. 4. Demonstrate effective communication skills by conveying necessary information accurately, listening effectively and asking questions when clarification is needed. 5. Plan and organize work effectively and ensure its completion. 6. Demonstrate reliability by arriving to work on time and utilizing effective time management. 7. Meet all productivity requirements. 8. Demonstrate team behavior and must be willing to promote a team-oriented environment. 9. Represent the organization professionally at all times. 10. Demonstrate initiative and strive to continually improve processes and relationships. 11. Follow all Frontier Health rules, policies and procedures as well as any applicable laws and standards. Yearly Driving Record

JOB TITLE Child Development Specialist II Provide evaluation and assessment of developmental progress and special instruction to children from birth to three years of age who are handicapped and/or developmentally delayed. There will be some monitoring of children considered at risk for developmental delays. EDUCATION AND EXPERIENCE: Education: Bachelor's degree in early childhood special education or Associates degree with applicable certification. Licensure: N/A Certification: N/A Experience: Experience with birth to three years population preferred. Knowledge/Skills: Verbal/written communication skills. Ability to maintain composure in difficult situations. Skilled in use of all major computer applications. Ability to safely operate motor vehicle. EQUIPMENT: Computer, fax, copier, motor vehicle and any other equipment required to perform the functions of the position. MAJOR DUTIES AND RESPONSIBILITIES: 1. Attend and participate in training and IFSP meetings as needed. 2. Assess children's developmental levels by administering designated tests and checklists. 3. Assists in the planning and implementation of early intervention services as outlined in the Individualized Family Services Plan for each child on the caseload. 4. Home visits will be successfully completed each month. -85% compliance 5. Develop with the family developmental goals and objectives based on assessment results. 6. Keep accurate and up-to-date records of children's progress in relation to the IFSP and report results to the service coordinator. 7. Records will meet Utilization and Review criteria. -90% compliance error free 8. Transport families on an occasional basis as requested. Possess a valid Virginia driver's license. 9. Assist the program coordinator and "Babies Can't Wait" personnel in outreach activities designed to secure referral and increase awareness of program activities. 10. Provide written documentation to complete all necessary program work in a timely manner. 11. Maintain confidentiality according to agency policies. 12. Keep supervisor and service coordinators apprised of all critical or potentially emergency situations. 13. Provide consultation and education services to the community as requested by supervisor/administration. 14. Attend and participate in regularly scheduled staff meetings and in-services and individual program planning staffings as needed. 15. All other duties as assigned. PERFORMANCE RESPONSIBILITIES: Although each position has its own unique duties and responsibilities, the following listing applies to every employee. All employees of the organization are expected to: 1. Support the organization's mission, vision, and values of excellence and competence, collaboration, innovation, commitment to our community, and accountability and ownership. 2. Exercise necessary cost control measures. 3. Maintain positive internal and external customer service relationships. 4. Demonstrate effective communication skills by conveying necessary information accurately, listening effectively and asking questions when clarification is needed. 5. Plan and organize work effectively and ensure its completion. 6. Demonstrate reliability by arriving to work on time and utilizing effective time management. 7. Meet all productivity requirements. 8. Demonstrate team behavior and must be willing to promote a team-oriented environment. 9. Represent the organization professionally at all times. 10. Demonstrate initiative and strive to continually improve processes and relationships. 11. Follow all Frontier Health rules, policies and procedures as well as any applicable laws and standards. McDonald Elementary School Project BASIC Child Development Specialist (10 Month Employee)

TITLE: Certified Medical Assistant SUMMARY: Certified Medical Assistant performs selected patient care activities. EDUCATION AND EXPERIENCE: Education: High School Diploma/GED. Licensure: N/A Certification: Certified Medical Assistant Certification required. Experience: Experience in psychiatric setting preferred. Knowledge/Skills: Ability to maintain composure in difficult situations. Ability to follow written and verbal directions. Verbal/written communication skills. EQUIPMENT: Computer, thermometer, B/P cuff - fax machine, copier, scales - as well as any other equipment required to perform responsibilities related to the position. MAJOR DUTIES AND RESPONSIBILITIES: 1. Perform patient care tasks as assigned, including obtaining and documenting vital signs. 2. Assist with scheduling and patient flow. 3. Maintain outpatient medication management caseload to meet all required standards. 4. Review patient records prior to medical appointments to assure that standards are met and assure that all information needed for clinic is present. 5. Obtain Vital Signs and update allergies and list of current medications. 6. Administer medications / injections as directed by the nurse. 7. Provide sample/assist medications to patients as directed by the nurse. 8. Assist with receipt and inventory of sample and patient assistance medication programs 9. Assist medical and outpatient staff in communicating with consumers as well as other facilities/ providers. 10. Assist with obtaining releases of information and obtaining needed/requested info from outside providers. 11. Assist with prior authorization of medication as necessary/requested. 12. Arrange in-service presentations. 13. Assist medical and outpatient staff by completing any non-medical duties related to medication clinic and consumers receiving medication from Frontier Health. 14. Attend and participate in regularly scheduled staff meetings, in-services and staffing as needed. 15. All other duties as assigned. PERFORMANCE RESPONSILITLITES: Although each position has its own unique duties and responsibilities, the following listing applies to every employee. All employees of the organization are expected to: 1. Support the organization's mission, vision, and values of excellence and competence, collaboration, innovation, commitment to our community, and accountability and ownership. 2. Exercise necessary cost control measures. 3. Maintain positive internal and external customer service relationships. 4. Demonstrate effective communication skills by conveying necessary information accurately, listening effectively and asking questions when clarification is needed. 5. Plan and organize work effectively and ensure its completion. 6. Demonstrate reliability by arriving to work on time and utilizing effective time management. 7. Meet all productivity requirements. 8. Demonstrate team behavior and must be willing to promote a team-oriented environment. 9. Represent the organization professionally at all times. 10. Demonstrate initiative and strive to continually improve processes and relationships. 11. Follow all Frontier Health rules, policies and procedures as well as applicable laws and standards. Will be a split position between Kingsport (Mondays and Thursdays) and Johnson City (Tuesdays, Wednesdays, and some Fridays). Milage paid when not covering home site- home site will be determined based on employees closest location

JOB TITLE Residential Technician Direct residential care provider in a group home OR facility environments that includes awake 24/7 staff. Provides direct care, including working with external support systems such as families, for individuals that may include assistance with acquisition, retention or improvement in skills related to activities of daily living, such as personal grooming and cleanliness, bed making, and household chores, attending school and completing homework in adolescent setting. Also provide assistance with social and adaptive skills including problem solving and coping with behavioral issues and trauma, to enable the individual to increase community tenure in the appropriate community setting. EDUCATION AND EXPERIENCE: Education: High School Diploma; exceptions may be granted if program licensure or grant are allowed. Licensure: Valid driver's license. Certification: N/A Experience: Experience working with individuals experiencing mental health or substance use disorders preferred. Knowledge/Skills: Ability to maintain composure in difficult situations. Ability to follow written and verbal directions. Verbal/written communication skills. EQUIPMENT: Computer, fax, copier, motor vehicle, household appliances and any other equipment required to perform the functions of the position. MAJOR DUTIES AND RESPONSIBILITIES: 1. Provide oversight and monitoring of individuals served behavior and activities. 2. Prompt and coach individuals with daily living needs such as, bathing, cleaning, social interaction, etc. as needed by each individual. 3. Must successfully complete medication training and deliver medication to individuals as prescribed with appropriate documentation. (as required by site needs) 4. Drives a 15-passenger van and maintains a safe driving record. 5. Record/chart pertinent information and observations, resident discussions, plans, progress, skills and abilities. 6. Implement individualized plans, collect data and submit to supervisor in a timely manner. 7. Coordinate residential and community socialization activities as selected by individuals. 8. Maintain the environment in a neat and clean manner. 9. Maintain inventory lists and alert supervisor of any low inventories and special needs. 10. Attend and participate in regularly scheduled staff meetings and in-services and individual program planning staffings as needed. 11. All other duties as assigned. PERFORMANCE RESPONSIBILITIES: Although each position has its own unique duties and responsibilities, the following listing applies to every employee. All employees of the organization are expected to: 1. Support the organization's mission, vision, and values of excellence and competence, collaboration, innovation, commitment to our community, and accountability and ownership. 2. Exercise necessary cost control measures. 3. Maintain positive internal and external customer service relationships. 4. Demonstrate effective communication skills by conveying necessary information accurately, listening effectively and asking questions when clarification is needed. 5. Plan and organize work effectively and ensure its completion. 6. Demonstrate reliability by arriving to work on time and utilizing effective time management. 7. Meet all productivity requirements. 8. Demonstrate team behavior and must be willing to promote a team-oriented environment. 9. Represent the organization professionally at all times. 10. Demonstrate initiative and strive to continually improve processes and relationships. 11. Follow all Frontier Health rules, policies and procedures as well as applicable laws and standards. Schedule includes overnight block shifts: Monday 8am-Wed 4pm, Wednesday 8am-Friday 4pm, Friday 8am- Sunday 4pm, Sunday 2pm- Monday 9am.

JOB TITLE Residential Technician Direct residential care provider in a group home OR facility environments that includes awake 24/7 staff. Provides direct care, including working with external support systems such as families, for individuals that may include assistance with acquisition, retention or improvement in skills related to activities of daily living, such as personal grooming and cleanliness, bed making, and household chores, attending school and completing homework in adolescent setting. Also provide assistance with social and adaptive skills including problem solving and coping with behavioral issues and trauma, to enable the individual to increase community tenure in the appropriate community setting. EDUCATION AND EXPERIENCE: Education: High School Diploma/ GED preferred Certification: N/A Experience: Experience working with individuals experiencing mental health or substance use disorders preferred. Knowledge/Skills: Ability to maintain composure in difficult situations. Ability to follow written and verbal directions. Verbal/written communication skills. EQUIPMENT: Computer, fax, copier, motor vehicle, household appliances and any other equipment required to perform the functions of the position. MAJOR DUTIES AND RESPONSIBILITIES: 1. Provide oversight and monitoring of individuals served behavior and activities. 2. Prompt and coach individuals with daily living needs such as, bathing, cleaning, social interaction, etc. as needed by each individual. 3. Must successfully complete medication training and deliver medication to individuals as prescribed with appropriate documentation. (as required by site needs) 4. Drives a 15-passenger van and maintains a safe driving record. 5. Record/chart pertinent information and observations, resident discussions, plans, progress, skills and abilities. 6. Implement individualized plans, collect data and submit to supervisor in a timely manner. 7. Coordinate residential and community socialization activities as selected by individuals. 8. Maintain the environment in a neat and clean manner. 9. Maintain inventory lists and alert supervisor of any low inventories and special needs. 10. Attend and participate in regularly scheduled staff meetings and in-services and individual program planning staffings as needed. 11. All other duties as assigned. PERFORMANCE RESPONSIBILITIES: Although each position has its own unique duties and responsibilities, the following listing applies to every employee. All employees of the organization are expected to: 1. Support the organization's mission, vision, and values of excellence and competence, collaboration, innovation, commitment to our community, and accountability and ownership. 2. Exercise necessary cost control measures. 3. Maintain positive internal and external customer service relationships. 4. Demonstrate effective communication skills by conveying necessary information accurately, listening effectively and asking questions when clarification is needed. 5. Plan and organize work effectively and ensure its completion. 6. Demonstrate reliability by arriving to work on time and utilizing effective time management. 7. Meet all productivity requirements. 8. Demonstrate team behavior and must be willing to promote a team-oriented environment. 9. Represent the organization professionally at all times. 10. Demonstrate initiative and strive to continually improve processes and relationships. 11. Follow all Frontier Health rules, policies and procedures as well as applicable laws and standards.

JOB TITLE: Site Director (Licensed) Responsible for supervision, management, and operation of the programs and services at specific sites. EDUCATION AND EXPERIENCE: Education: Master's degree in mental health related field preferred; Bachelor's degree required Licensure: Must possess or obtain highest level of licensure appropriate to degree. Certification: Must possess or obtain highest level of certification appropriate to degree. Experience: Experience in clinical practice and clinical supervision and leadership preferred. Knowledge/Skills: Ability to maintain composure in difficult situations. Verbal/written communication skills. EQUIPMENT: Computer, fax, copier and any other equipment required to perform the functions of the position. SUPERVISORY RESPONSIBLILITIES: 1. Selects, trains, disciplines and evaluates performance of employees. 2. Recommends pay adjustments for employees. 3. Organizes and schedules employee work activities. 4. Maintains a safe work environment by identifying and correcting potentially unsafe conditions and work practices. 5. Maintains a positive working climate within and across departmental functions. 6. Assist clinicians concerning clinical procedures and evaluation. 7. Provides clinical supervision to unlicensed staff as assigned. MAJOR DUTIES AND RESPONSIBILITIES: 1. Assures ongoing development, implementation, and successful operation of program services within the site in compliance with applicable CARF state licensure, health and safety, and other agency policies and procedures. 2. May provide direct services to individuals and families. 3. Responds calmly and appropriately in crisis situations, implementing effective therapeutic interventions and strategies. 4. Remains current in knowledge of community agencies and resources, both internally and externally, and how to access resources in order to provide information, referrals, and a seamless separation of care for individuals served by the program. 5. Monitors the maintenance needs of center facilities. 6. Monitors the financial status of program services and reviews financial reports to assure accuracy. 7. Keeps the respective Division Director apprised of both potential problem areas and outstanding performance. 8. Provides initial and ongoing departmental orientation to new employees. 9. Attend and participate in regularly scheduled staff meetings and in-services and individual program planning staffings as needed. 10. All other duties as assigned. PERFORMANCE RESPONSIBILITIES: Although each position has its own unique duties and responsibilities, the following listing applies to every employee. All employees of the organization are expected to: 1. Support the organization's mission, vision, and values of excellence and competence, collaboration, innovation, commitment to our community, and accountability and ownership. 2. Exercise necessary cost control measures. 3. Maintain positive internal and external customer service relationships. 4. Demonstrate effective communication skills by conveying necessary information accurately, listening effectively and asking questions when clarification is needed. 5. Plan and organize work effectively and ensure its completion. 6. Demonstrate reliability by arriving to work on time and utilizing effective time management. 7. Meet all productivity requirements. 8. Demonstrate team behavior and must be willing to promote a team-oriented environment. 9. Represent the organization professionally at all times. 10. Demonstrate initiative and strive to continually improve processes and relationships. 11. Follow all Frontier Health rules, policies and procedures as well as any applicable laws and standards.

JOB TITLE Peer Support Coordinator, Peer Support Coordinator Certified Peer Support Coordinators provide supervision and direction to the Peer Recovery Specialists working in the Peer Support Center (PSC). Peer Support Coordinators work to provide hope, encouragement, support, self-determination, and connection to individuals served. Peer Support Coordinators plan and implement support / community-based activities for individuals served. Peer Support Coordinators partner with their community to provide outreach services. Peer Support Coordinators are responsible for all activities organized by the PSC. Peer Support Coordinators ensure the PSC and employees fulfill all grant requirements. A Peer Support Coordinator must be a person with lived experience who has met the criteria for a diagnosable mental, behavioral, substance use or emotional disorder at some point in their adult life. A Peer Support Coordinator must demonstrate stability in their own recovery for a significant period of time and demonstrate a willingness to identify self as a person in recovery. EXPERIENCE: Education: High School Diploma/GED required. Licensure: Obtain and maintain a driver's license with "F" endorsement within 30 days of hire. No endorsement required for VA residents. Certification: Upon hire, obtain Certified Peer Recovery Specialist (CPRS) certification from the State within required timeframe. Experience: Past/present utilization of mental health services required. Knowledge/Skills: Possess excellent verbal and written communication skills. Ability to maintain composure in difficult situations. Ability to safely operate a 15 passenger van or company vehicle. Must have intermediate skills in Microsoft Office programs. Must possess excellent interpersonal skills. Ability to present in the community and other mental health settings. EQUIPMENT: Computer, fax, GPS, copier, 15-passenger van and any other equipment required to perform the functions of the position. SUPERVISORY RESPONSIBLILITIES: 1. Selects, trains, and evaluates performance of employees. 2. Organizes and schedules employee work activities. 3. Maintains a safe work environment by identifying and correcting potentially unsafe conditions and work practices. 4. Maintains a positive working environment within and across departmental functions. MAJOR DUTIES AND RESPONSIBILITIES: 1. Implement goals and objectives established by the agency based on state contracts. 2. Adhere to the state Peer Recovery Specialist Code of Ethics. 3. Meet regularly with supervisor to discuss PSC operations, activities, concerns, incidents, performance, ideas, etc. 4. Write and distribute a monthly newsletter concerning topics related to peer support, recovery, and wellness. 5. Provide transportation for individuals using services in 15-passenger van. 6. Complete monthly state report on center attendance and activities per contract. 7. Make recommendations to supervisor for modifications in policies, procedures and programs as needed. 8. Assist individuals in developing and achieving personal goals for recovery. 9. Demonstrate knowledge of and commitment to recovery philosophy. 10. Demonstrate a commitment to continued education on wellness, recovery, and peer leadership. 11. Attend relevant seminars, in-service trainings, including out of town trainings, as directed. 12. Organize and lead peer support activities and groups. 13. Share progress and barriers with other staff providers, as applicable. 14. Perform the following fiscal administrative functions: a. Submit requests for maintenance of major and minor problems. b. Approve all purchases and forward to immediate supervisor. c. Approve and submit timesheets for payroll processing. 15. Prepare and coordinate calendar of activities for the PSC. 16. Responsible for day-to-day operations of the PSC, including fulfilling the same duties of a Peer Recovery Specialist, when needed. 17. Complete community outreach for purposes of providing community peer support, education, advocacy, and reduction of stigma. 18. All other duties as assigned. PERFORMANCE RESPONSIBILITIES: Although each position has its own unique duties and responsibilities, the following listing applies to every employee. All employees of the organization are expected to: 1. Support the organization's mission, vision, and values of excellence and competence, collaboration, innovation, commitment to our community, and accountability and ownership. 2. Exercise necessary cost control measures. 3. Maintain positive internal and external customer service relationships. 4. Demonstrate effective communication skills by conveying necessary information accurately, listening effectively and asking questions when clarification is needed. 5. Plan and organize work effectively and ensure its completion. 6. Demonstrate reliability by arriving to work on time and utilizing effective time management. 7. Meet all productivity requirements. 8. Demonstrate team behavior and must be willing to promote a team-oriented environment. 9. Represent the organization professionally at all times. 10. Demonstrate initiative and strive to continually improve processes and relationships. 11. Follow all Frontier Health rules, policies and procedures as well as any applicable laws and standards. Victory Center-Johnson City

JOB TITLE: LPN Renders professional nursing care, as directed by RN, to individuals within an assigned unit of the hospital and/or program. EDUCATION AND EXPERIENCE: Education: Completion of accredited program of nursing required. Licensure: Must possess and maintain licensure by Tennessee and/or Virginia. Certification N/A Experience: Experience in nursing in a psychiatric setting preferred. Knowledge/Skills: Knowledge of accepted nursing practices and procedures. CPR Training. Ability to maintain composure in difficult situations. Ability to follow written and verbal directions. Verbal/written communication skills . EQUIPMENT: Computer, electronic thermometer, suction machine, glucometer, O2 equipment and any other equipment required to perform the functions of the position. MAJOR DUTIES AND RESPONSIBILITIES: 1. Assist in the development of a plan of care. 2. Record individual's activities, observations and behavioral symptoms per treatment plan and program procedure, as evidenced by performance improvement findings. 3. Assumes responsibility for maintenance of clinical case load, including maintenance of appropriate contacts with referral sources, coordination of services with other professionals and agencies, follow up contact with clients as needed, and necessary record keeping. 4. Provides a variety of didactic therapeutic groups as per specific program requirements. 5. Assists physicians as needed or requested. 6. Evaluates and documents individual's reactions to medications and treatments. 7. Administers prescribed medications per MD order. 8. Provide patient/family education regarding medication, treatment, diagnoses, and disease process. 9. Monitors/assesses individual vital signs, observes and records medical needs, and responses to medical treatment. 10. Utilize personal protective equipment when performing invasive procedures, collecting urine and transporting lab specimens. 11 Respond to urgent/emergent situation per protocol / current training. 12. Attend and participate in regularly scheduled staff meetings and inservices and individual program planning staffings as needed. 13. All other duties as assigned. PERFORMANCE RESPONSIBILITIES: Although each position has its own unique duties and responsibilities, the following listing applies to every employee. All employees of the organization are expected to: 1. Support the organization's mission, vision, and values of excellence and competence, collaboration, innovation, commitment to our community, and accountability and ownership. 2. Exercise necessary cost control measures. 3. Maintain positive internal and external customer service relationships. 4. Demonstrate effective communication skills by conveying necessary information accurately, listening effectively and asking questions when clarification is needed. 5. Plan and organize work effectively and ensure its completion. 6. Demonstrate reliability by arriving to work on time and utilizing effective time management. 7. Meet all productivity requirements. 8. Demonstrate team behavior and must be willing to promote a team-oriented environment. 9. Represent the organization professionally at all times. 10. Demonstrate initiative and strive to continually improve processes and relationships. 11. Follow all Frontier Health rules, policies and procedures as well as any applicable laws and standards This Float Licensed Practical Nurse (LPN) role supports clinical operations across multiple locations in Northeast Tennessee and requires regular travel to Kingsport, Rogersville, Sneedville, Johnson City, Bristol, Elizabethton, Mountain City, Erwin, and Greeneville. The Float LPN provides direct patient care, assists providers and clinic teams, and helps ensure continuity of high-quality services across sites. This position is ideal for a flexible, team-oriented nurse who enjoys variety and collaboration. Mileage is paid for all required travel.