Frontline Education jobs - 86 jobs

A boutique IT consulting firm is seeking a Business Development Manager with expertise in healthcare revenue cycle management to identify new business opportunities and foster client relationships. The role involves strategic growth initiatives within healthcare organizations and requires a minimum of 5 years in business development. Candidates should possess strong communication skills and a knowledge of revenue cycle processes. This position offers competitive compensation and a collaborative, remote work environment. #J-18808-Ljbffr

ABOUT THE ROLE The Manager of Technical Support is first and foremost a people leader. You will lead, coach, and inspire a team of technical support professionals to deliver effortless experiences for our customers. At Accela, that means making it easy to get help, solving issues quickly, and preventing future problems. This role reports to the Senior Director of Technical Support and combines leadership excellence with operational rigor to ensure support is responsive, proactive, and continuously improving. SPECIFIC RESPONSIBILITIES Lead and develop people: Build a high-performing team through coaching, mentoring, and career development. Foster a culture of accountability, collaboration, and continuous improvement. Oversee daily operations, including queue management, case assignment, service quality, and global coverage. Own team KPIs and reporting, including SLA attainment, backlog health, fix timeframes, CSAT, and escalation trends. Provide regular executive updates. Use CRM and support analytics to identify patterns, prioritize work, and drive proactive actions that prevent escalations. Act as the primary point of contact for major customer escalations. Lead resolution efforts with clarity, urgency, and professionalism. Conduct root cause analysis and corrective/preventive action reviews to close gaps in process, training, and product. Optimize policies and processes to remove friction and improve efficiency. Strengthen self-service resources and partner on enhancements that reduce customer effort. Evaluate and adopt new technologies that advance the support operating model, including automation and AI-assisted capabilities. Collaborate cross-functionally with Product, Engineering, and Customer Success to protect and improve the customer experience. Support workforce management for forecasting, scheduling, and capacity planning. REQUIRED QUALIFICATIONS Bachelor's degree in Business, Management, Information Systems, or equivalent experience. 5-7 years in technical or customer support, with at least 3-5 years in a people leadership role (manager or team lead). Proven ability to lead, mentor, and develop high-performing teams in a dynamic environment. Strong command of support operations, including SLA management, escalation handling, and customer communications. Experience with CRM and support platforms such as Salesforce Service Cloud, Zendesk, or ServiceNow. Demonstrated strength in analytics and reporting to drive decisions and improvements. Excellent communication skills with executive presence and the ability to align stakeholders. DESIRED QUALIFICATIONS Experience managing technical support in a SaaS environment, ideally serving public sector or complex B2B customers. Familiarity with workflow automation tools and self-service solutions. Track record of improving CSAT, reducing backlog, and increasing first-contact resolution through team leadership and process optimization. Certifications such as ITIL Foundation, HDI Support Center Manager, or KCS Practitioner are a plus. ABOUT ACCELA For nearly 20 years, Accela has been an industry leader in designing and delivering government software to improve efficiency, increase citizen engagement and enable the development of thriving communities. Today, citizens are savvy to how services should be delivered, and expect a consistently convenient, openly transparent view into their local government. While government agencies struggle to do more with less, our mission has never been more critical. Accela provides a robust, cloud-based platform of government software solutions that accelerate growth, efficiency, and transparency in communities of all sizes. From planning, to building, to service request management and more, Accela's SaaS offerings level the playing field for small and medium governments and enable smaller agencies to leverage larger city technologies. Our open and flexible technology helps agencies address specific needs today, while ensuring they are well prepared for the emerging challenges of the future. OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION Accela believes in developing and nurturing a workplace community where our differences are celebrated, and everyone feels a sense of psychological safety and belonging. Accela is committed to putting resources and attention towards evolving our practices, policies, and philosophies to enable diversity to thrive and to support equity in opportunity for everyone. COMPENSATION AND WELL-BEING The annual base salary range for this full-time position is $110,000-$120,000 (less applicable taxes). The actual annual base salary offered may be adjusted based on a variety of factors, including but not limited to, location, education, skills, training, and experience. In addition to an annual base salary, this position is eligible for an annual bonus target. This is a discretionary bonus awarded based on company and individual goal achievement. Accela's U.S. team members will receive a generous benefits package consisting of options including flexible time off, comprehensive medical, dental, and vision plans, family planning benefits, 401(k) retirement savings plan with company match, health savings account with company contributions, flexible spending account, life, accident, and disability coverage, business travel insurance, employee assistance programs, and other well-being benefits. Accela is an Equal Opportunity Employer/Affirmative Action Employer and will respond to requests for job accommodations. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, protected veteran status, or based on disability, gender identity, and sexual orientation. #LI- Remote

Create the future of e-health together with us by becoming a Field Sales Executive At CompuGroup Medical we have the mission of building ground-breaking solutions for digital healthcare. Our vision is revolutionizing how healthcare professionals produce, access, and utilize information and thus enabling them to focus on the core value of their work: patient outcomes. Your Contribution: The primary focus of this role is to sell our suite of EHR/PM/LIS and RCM Services directly into the Ambulatory Physician Practice space. Prepare and submit sales reports showing sales volume, potential sales, and areas of proposed opportunity, including prospects for the region. Responsible for building the sales pipeline, including lead generation, discovery, and qualification. Also responsible for managing the entire sales cycle from identifying potential business opportunities to closing deals. Perform sales demos and negotiate deals to secure new business. Maintain relevant information in SAP and other relevant systems to ensure accurate tracking and reporting. Your Qualification: Minimum Bachelor's degree in business, marketing, or equivalent experience in business or sales management. Minimum of one years' experience in a software sales environment. Knowledge of the Healthcare or IT Industry. Demonstrated history of success in the past two years (e.g. meeting quota) for selling healthcare software and effectively produced sales over a sustained period. Familiarity of current overall trends in the business sector, customer's specific business goals, strategy, financials and challenges while maintaining high quality. Must have the ability to pay attention to detail and to work independently. What you can expect from us: Purpose: Become a part of a significant initiative. At the intersection of healthcare and digital innovation, we are shaping the future of e-health. Equal Opportunity Employer: At CGM, we value our team members and strive to create an environment where everyone has the opportunity to succeed. Career Opportunities: We are offering a variety of internal career opportunities and numerous long-term perspectives. Security: We offer a secure workplace in a crisis-proof market. All-round benefits package: Medical, Dental and Vision as well as 401k with employer matching. Personal Time Off to promote work life balance. Work environment: Modern workplaces, flexible working hours, hybrid work options and much more. Convinced? Submit your application now! Please make sure to include your salary expectations as well as your earliest possible hire date. We create the future of e-health. Join us in a cause that shapes the very future of hope and healing. At the powerful crossroads of healthcare and innovation, we are passionately building the next chapter of e-health-a revolution that saves lives, transforms care, and brings compassion into the digital age. Together, we can make a lasting difference.

The Clinical Product Consultant for Utilization Management is a member of the Customer Success Organization who will provide clinical insight into product development and testing as well have an active role in implementation and delivery of the product, interacting with customer end users and managers. The Consultant will be responsible for ensuring that the complexity of our AI technology is married with the clinical perspective and needs of our clients through data analysis and auditing. They will also be responsible for end user adoption of best practice workflows. We are specifically seeking an experienced Utilization Review Nurse who will serve as an integral contributor in the delivery of AwareUM to our clients. WHAT YOU'LL DO Collaborate with the product and services teams to execute our strategic plan for AwareUM. Audit for product accuracy and effectiveness, communicating with product for change as identified Assess effectiveness of AwareUM technology in creating efficient workflow for UM nurses Deliver on go-forward product milestones balancing client requests with investment in new capabilities that deliver on the vision for the product Collaborate with the UM growth team and support a smooth sales delivery process that results in achievement of targeted growth expectations Collaborate with the CX team to create a seamless, integrated, and consistent user experience Actively manage the client experience to deliver on implementation milestones, manage client support requests and expectations and monitor client successful use of the product WHAT YOU'LL NEED Bachelor of Science in Nursing (BSN) or equivalent (with RN licensure) 8+ years of clinical experience in acute care setting 2+ years of experience in utilization management Knowledge and understanding of Utilization Management, Quality Management, Care Management, and/or Chronic Condition Management within hospital systems, post-acute providers, and/or payers. Demonstrates an understanding of evolving reimbursement models, including commercial payers, Medicaid, and Medicare. Demonstrates an understanding of CMS and payer regulations as it pertains to patient status and care management Works effectively on a multidisciplinary team. Demonstrates flexible, positive, clear interpersonal and communication skills with ability to facilitate the exchange of information with internal and external clients Ability to work remotely, effectively, and efficiently Proven history of collaborative, team-focused approach Excellent oral and written communication skills Ability to travel 20-50% of the time, to domestic locations for client or business meets. Preferred Requirements: Experience leading a Utilization Management team in an acute care setting Active and current Utilization and/or Case Management Certification 2-3 years' experience with MCG and/or InterQual products and services. Experience in the software training and education for health-care related products preferred Knowledge of core software applications including google, excel, power point ABOUT WAYSTAR Through a smart platform and better experience, Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle. Waystar's healthcare payments platform combines innovative, cloud-based technology, robust data, and unparalleled client support to streamline workflows and improve financials so providers can focus on what matters most: their patients and communities. Waystar is trusted by 1M+ providers, 1K+ hospitals and health systems, and is connected to over 5K commercial and Medicaid/Medicare payers. We are deeply committed to living out our organizational values: honesty; kindness; passion; curiosity; fanatical focus; best work, always; making it happen; and joyful, optimistic & fun. Waystar products have won multiple Best in KLAS or Category Leader awards since 2010 and earned multiple #1 rankings from Black Book™ surveys since 2012. The Waystar platform supports more than 500,000 providers, 1,000 health systems and hospitals, and 5,000 payers and health plans. For more information, visit waystar.com or follow @Waystar on Twitter. WAYSTAR PERKS Competitive total rewards (base salary + bonus, if applicable) Customizable benefits package (3 medical plans with Health Saving Account company match) We offer generous paid time off for our non-exempt team members, starting with 3 weeks + 13 paid holidays, including 2 personal floating holidays. We also offer flexible time off for our exempt team members + 13 paid holidays Paid parental leave (including maternity + paternity leave) Education assistance opportunities and free LinkedIn Learning access Free mental health and family planning programs, including adoption assistance and fertility support 401(K) program with company match Pet insurance Employee resource groups Waystar is proud to be an equal opportunity workplace. We celebrate, value, and support diversity and inclusion. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

ABOUT THE ROLE The Technical Trainer designs, develops, and delivers engaging product and user training focused on the Accela Civic Platform. This role emphasizes the creation of video and eLearning content that helps customers, partners, and internal teams gain the skills needed to implement and manage Accela solutions effectively. The trainer may also conduct live, instructor-led virtual sessions on specific Civic Platform topics to support interactive learning and reinforce key concepts. SPECIFIC RESPONSIBILITIES Design and develop engaging technical training materials for Civic Platform products, including video tutorials, eLearning modules, and simulations. Deliver live, virtual instructor-led training sessions for select product areas as needed. Collaborate with product, implementation, and customer success teams to ensure training aligns with product updates and customer needs. Develop supporting education materials such as course guides, scripts, assessments, and hands-on exercises. Maintain an in-depth understanding of Accela implementation methodologies, Civic Platform functionality, and internal systems. Administer and maintain content within Accela University applications to ensure accuracy, organization, and usability. Contribute ideas and best practices to continuously enhance Accela's training library and learner experience. REQUIRED QUALIFICATIONS BA/BS degree in Education, Instructional Design, Business Administration, or related field. 3+ years of experience designing or delivering technical training, with at least 2+ years in a software or SaaS environment. 3+ years of experience administering or supporting the Accela Civic Platform and associated/supporting applications. Proven experience creating self-paced eLearning and instructional videos using modern authoring tools (Articulate, Camtasia, Captivate, etc.). Strong presentation, communication, and editing skills with attention to instructional clarity and engagement. Ability to manage multiple training projects in a fast-paced environment with minimal supervision and ability to navigate ambiguity. Collaborative, innovative mindset with strong attention to user experience. Familiarity with government workflows is a plus. Availability to deliver live virtual sessions as needed; no regular travel required. ABOUT ACCELA For nearly 20 years, Accela has been an industry leader in designing and delivering government software to improve efficiency, increase citizen engagement and enable the development of thriving communities. Today, citizens are savvy to how services should be delivered, and expect a consistently convenient, openly transparent view into their local government. While government agencies struggle to do more with less, our mission has never been more critical. Accela provides a robust, cloud-based platform of government software solutions that accelerate growth, efficiency, and transparency in communities of all sizes. From planning, to building, to service request management and more, Accela's SaaS offerings level the playing field for small and medium governments and enable smaller agencies to leverage larger city technologies. Our open and flexible technology helps agencies address specific needs today, while ensuring they are well prepared for the emerging challenges of the future. OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION Accela believes in developing and nurturing a workplace community where our differences are celebrated, and everyone feels a sense of psychological safety and belonging. Accela is committed to putting resources and attention towards evolving our practices, policies, and philosophies to enable diversity to thrive and to support equity in opportunity for everyone. COMPENSATION AND WELL-BEING The annual base salary range for this full-time position is $65,000 - $75,000. The actual annual base salary offered may be adjusted based on a variety of factors, including but not limited to, location, education, skills, training, and experience. In addition to an annual base salary, this role is eligible to earn commissions. Accela's U.S. team members will receive a generous benefits package consisting of options including medical, dental, and vision plans, family planning benefits, 401(k) retirement savings plan with company match, health savings account with company contributions, flexible spending account, life, accident, and disability coverage, business travel insurance, employee assistance programs, and other well-being benefits. Accela is an Equal Opportunity Employer/Affirmative Action Employer and will respond to requests for job accommodations. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, protected veteran status, or based on disability, gender identity, and sexual orientation. #LI-REMOTE

United Kingdom The Opportunity: Anthology delivers education and technology solutions so that students can reach their full potential and learning institutions thrive. Our mission is to empower educators and institutions with meaningful innovation that's simple and intelligent, inspiring student success and institutional growth. The Power of Together is built on having a diverse and inclusive workforce. We are committed to making diversity, inclusion, and belonging a foundational part of our hiring practices and who we are as a company. For more information about Anthology and our career opportunities, please visit ****************** Are you passionate about creating innovative, intuitive products informed by customer insights? Do you have a mastery of craft to turn insights into something truly useful, usable and valuable? Can you inspire us by showing or prototyping what is possible? Are you looking to drive meaningful change at scale? Millions of people across the world rely on our products every day. Help shape the future of education and AI innovation with an opportunity to work with a global edtech leader. We're seeking a passionate, talented Senior Product Designer to create products which are valuable, intuitive, and crafted to high standards. The role initially focuses on two key areas: product design on Blackboard, our market leading Learning Management System, and evolving our design system. Primary responsibilities will include: Leading design projects, combining quant/qual research insights, rapid iteration, and testing to craft data informed, user centred solutions Taking broad, conceptual ideas and turning them into something useful, useable and valuable across mobile and web Prototyping, testing, and iterating. Jumping between ‘discovery' mode (trying wild ideas and prototyping in whatever you are comfortable with) and ‘delivery' mode (nailing the flow, interactions, motion and accessibility) Advocating for the user, valuing continuous discovery, and engaging with customers through research sessions, site visits, usability testing, focus groups and user conferences to inspire ideas and inform design decisions Addressing short-term design needs, and delivering value to users incrementally, while making strides towards the long-term vision Working collaboratively within product teams as a peer with product managers, developers and data scientists to bring your ideas to life, and contribute to the strategic product vision Evolving, expanding and driving adoption of our design system to create more consistent, on brand, responsive and accessible experiences Defining and documenting our visual design language typography, colour, iconography, components and patterns Regularly auditing products and the design system to identify and resolve inconsistencies and highlight opportunities to continuously improve design quality, usability and accessibility Being autonomous. Taking full ownership of your work and responsibility for every detail, every step of the way, from whiteboard sketching to what is finally shipped Taking an active role in our design community, sharing ideas, upskilling in how to best use AI and contributing to our lunch and learns ** Please include a link to your portfolio as part of your application. Only applications with portfolios links will be considered. Portfolio can be a link to website or a Google Drive folder (or equivalent).** The Candidate: Required skills/qualifications: Relevant degree or equivalent experience At least 5 years as a product designer on both mobile and web products Excellent visual design skills as well as a solid UX design foundation Excel at designing simple, inclusive, elegant products, which consider all screen sizes from mobile, through to desktop Experience creating Design Systems or playing a significant contribution role Strong portfolio showcasing solid user centred design practice and design execution Experience running research such as usability testing Team player and exceptional communicator who simplifies complexity, tells compelling stories, and is comfortable running customer and senior level calls Knowledge of inclusive design and accessibility Fluency in written and spoken English Preferred skills/qualifications: Strong technical knowledge. Experience in partnering closely with developers, you understand the technical considerations of design and design system implementation Experience building Figma design system libraries ensuring they are accessible, scalable, and integrated into team workflows Experience designing and working with AI and machine learning Solid understanding of HTML / CSS, and an understanding of web frameworks and React Demonstrated ability to effectively work with remote, globally distributed teams, maintaining strong relationships across teams with diverse cultures and work styles This is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time. Anthology is an equal employment opportunity/affirmative action employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, gender identity/expression, protected military/veteran status, or any other legally protected factor. #LI-JO1

We are seeking a Sales Representative to join our growing YM Careers team in the Groton, CT office! Annual on-target earnings: $85,000. The base pay is $19.23 per hour with an additional $45,000 annual commission ($35,000 OTC + $10,000 performance reward). YM Careers YM Careers is the industry's most trusted career center platform for associations powering nearly 3,000 niche job boards that connect more than a million employers with tens of millions of association members and website users. Associations leverage the platform to provide a valuable member service, acquire and engage new members, and increase non-dues revenue. YM Careers is part of Momentive Software, which offers an integrated set of solutions that help member-based organizations increase revenue, improve efficiency, and digitally engage members. Learn more at ymcareers.com. A Day in the Life * Develop strong client relationships in an assigned portfolio of niche career centers * Learn and understand recruitment advertising challenges within an assigned industry vertical * Drive sales in your assigned territory by hunting for new business, farming renewal business and upselling products to an existing client base * Learn and demonstrate a fundamental understanding of our services and technology platform, while being able to articulate the advantages to customers and prospects * Complete proactive outreach on hot leads that are provided every day to the sales team * Perform a high level of sales activity, with the assistance of sales technologies and automation * Sell a robust product suite of solutions designed to promote employers open roles and build their employer brand * Assist current customers with their recruitment advertising strategy, by making product recommendations that best satisfied their needs * Ensure the timely and successful delivery of our products and services * Meet or exceed daily sales and activity targets We are looking for someone who brings * 1-2 years of sales experience * Strong verbal and written communication skills * A strong sense of self-motivation and drive * Ability to multi-task and work in a high paced environment * Attention to detail with excellent organization skills * Great customer service skills and ability to build client relationships * A desire to be a superstar player on a world class team * The ability to work in the Groton, CT office #LI-JF1 #momentivesoftware About Us Momentive Software amplifies the impact of over 20,000 purpose-driven organizations in over 30 countries, with over $11 billion raised and 55 million members served to date. Mission-driven nonprofits and associations rely on Momentive's cloud-based software and services to address their most pressing challenges - from engaging their communities to simplifying operations and growing revenue. Designed to help organizations connect more, manage more, and ultimately expect more, Momentive's solutions are built with reliability at the core and strategically focus on fundraising, learning, events, careers, volunteering, accounting, and association management. Momentive partners with organizations that believe "good enough" is never enough - so they can bring on better outcomes for everyone they serve. Learn more at momentivesoftware.com. Why Work Here? At Momentive Software, we're a team of passionate problem-solvers, innovators, and volunteers who believe in using technology to make a real difference. We dream big, support each other, and take pride in creating solutions that help our customers drive meaningful change. If you're looking for a place where your work matters and your ideas are valued, you'll find it here. Medical, Dental & Vision Benefits 401(k) Savings Plan with Company Match Flexible Planned Paid Time Off Generous Sick Leave Inclusive & Welcoming Environment Purpose-Driven Culture Work-Life Balance Commitment to Community Involvement Employer-Paid Parental Leave Employer-Paid Short-Term Disability Remote Work Flexibility Momentive Software actively embraces diversity and equal opportunity in a meaningful way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be, which is why we do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. All persons hired will be required to verify identity, minimum age of 18, eligibility to work in the United States (without sponsorship), and to complete the required employment eligibility verification form upon hire.

The student writer develops content for the North Central College website, the alumni magazine, and other publications. Collects information in person or via email and writes features, news, and student profiles. Coordinates photography. Coordinates and writes alumni class notes. Attends editorial meetings for planning. Writes social media posts. Edits and proofreads copy prior to publication. May work remotely until campus re-opens. Job Qualifications Excellent writing skills, editing experience, proofreading ability. Writing experience necessary with student publications and/or outside publications or organizations. Ability to meet deadlines and handle multiple projects. Submission of professional writing samples necessary.

United States Work From Home! Pay is $12.50/hour. We use national and industry-specific survey data to assist in determining compensation. Additionally, we consider factors such as external market rate, budget for the role, and the compensation rates of current employees performing the same function. Some roles will have variable pay. The Opportunity: Position responsibilities: Answering customer inquiries via phone, chat, and other electronic methods Responding to customer requests for product information and assistance Assisting customers with complaints and billing inquiries Resolving customer service issues in a timely and professional manner Utilizing computer technology to handle a high volume of calls Working closely with team leads, supervisors and contact center managers to ensure customer satisfaction Adhering to call script and call center policies Compiling reports Managing customer interactions using provided Amazon Web Services (AWS) tools The Candidate: Required skills/qualifications: High School diploma or equivalent combination of education and experience Must be at least 18 years old A stable history of employment Willing to accept a temporary assignment Must be able to work full time, 40 hours a week Must have a quiet, distraction-free work environment without any conflicting responsibilities during scheduled work shift Experience using internet-based browsers such as Chrome, Firefox, Safari Ability to accurately type at least 25 wpm Excellent oral and written communication skills Proficiency in MS Office computer applications, including Word and Excel Full professional proficiency in written and spoken English (equivalent to CEF C1 level or above) Must reside within an approved state* Must be able to work from home with the following internet requirements: High-speed Internet Connection (Cable, Fiber, DSL) Mobile Broadband is not supported (including satellite, wireless/cellular hotspot service, and point to point internet service) 30 Mbps Download 15 Mbps Upload 100ms Ping or less Jitter: 40 MS or less Wi-Fi Connection is permitted The employee will be responsible for maintaining the required service and stability. A wired connection from the modem/router to the device will be required if service instability exists, no splits/gaps or usage of Wi-Fi bridges This is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time. Anthology is an equal employment opportunity/affirmative action employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, gender identity/expression, protected military/veteran status, or any other legally protected factor.

ABOUT THE ROLE Accela is seeking a highly organized, execution-focused Program Manager to support our Go-to-Market (GTM) organization. This role operates at the intersection of operations, finance, legal coordination, vendor management, and large-scale event execution. The ideal candidate is comfortable managing complex workflows, budgets, and contracts while also rolling up their sleeves to support high-visibility customer and sales events. You will play a critical role in ensuring GTM programs run efficiently, compliantly, and on budget. SPECIFIC RESPONSIBILITIES Contract, Vendor & Compliance Management Coordinate contract review and approvals with Legal, Finance, and internal stakeholders Ensure agreements comply with company policies prior to execution Manage contract routing, approvals, and signature tracking Oversee vendor and contractor onboarding, including documentation and PO setup Maintain organized, accurate records of contracts and vendor information Budgeting & Financial Operations Lead GTM budgeting activities, including annual planning and quarterly reforecasting Track actual spend vs. budget and analyze variances Manage purchase requisitions, purchase orders, and invoice processing Monitor vendor spend and support financial reporting Process & Program Governance Build and maintain standardized workflows, templates, and checklists Ensure consistency, compliance, and operational rigor across GTM initiatives Partner cross-functionally to ensure timely program execution Prepare regular reports on contract status, budgets, and vendor activity Event Program Management Support planning and execution of Accela's events portfolio, including: Accelarate (annual user conference) Regional User Groups and Community Roadshows CIO Showcases Tradeshows and industry conferences Sales QBRs, Sales Kickoff (SKO), and leadership meetings Lead key Accelarate program areas such as: Expo Hall Exhibitor Services Registration & Mobile App Pre-show customer support Support additional event workstreams including sponsorships, housing, F&B, promotions, and experiential elements On-Site Execution Travel to events (20-30%) to support live execution Serve as a frontline representative of Accela, delivering a best-in-class experience for customers, partners, and vendors REQUIRED QUALIFICATIONS 5+ years of experience in program management, operations, or GTM operations Experience partnering cross-functionally with Legal, Finance, Marketing, Sales, and external vendors Strong budgeting, forecasting, and financial tracking skills Experience supporting or managing large-scale events Highly organized, detail-oriented, and process-driven Comfortable operating in a fast-paced, high-visibility environment Strong communication and stakeholder management skills DESIRED QUALIFICATIONS Experience supporting enterprise SaaS go-to-market teams Familiarity with contract management and procurement workflows Experience managing external agencies and event vendors Advanced Excel or financial reporting skills Prior experience supporting customer-facing programs or conferences About Accela For nearly 20 years, Accela has been an industry leader in designing and delivering government software to improve efficiency, increase citizen engagement and enable the development of thriving communities. Today, citizens are savvy to how services should be delivered, and expect a consistently convenient, openly transparent view into their local government. While government agencies struggle to do more with less, our mission has never been more critical. Accela provides a robust, cloud-based platform of government software solutions that accelerate growth, efficiency, and transparency in communities of all sizes. From planning, to building, to service request management and more, Accela's SaaS offerings level the playing field for small and medium governments and enable smaller agencies to leverage larger city technologies. Our open and flexible technology helps agencies address specific needs today, while ensuring they are well prepared for the emerging challenges of the future. OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION Accela believes in developing and nurturing a workplace community where our differences are celebrated, and everyone feels a sense of psychological safety and belonging. Accela is committed to putting resources and attention towards evolving our practices, policies, and philosophies to enable diversity to thrive and to support equity in opportunity for everyone. Compensation And Well-being The annual base salary range for this full-time position is $100,000 - $125,000. The actual annual base salary offered may be adjusted based on a variety of factors, including but not limited to, location, education, skills, training, and experience. In addition to an annual base salary, this role is eligible to earn commissions. Accela's U.S. team members will receive a generous benefits package consisting of options including medical, dental, and vision plans, family planning benefits, 401(k) retirement savings plan with company match, health savings account with company contributions, flexible spending account, life, accident, and disability coverage, business travel insurance, employee assistance programs, and other well-being benefits. Accela is an Equal Opportunity Employer/Affirmative Action Employer and will respond to requests for job accommodations. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, protected veteran status, or based on disability, gender identity, and sexual orientation. #LI-Remote

Aderant is a global industry leading software company providing comprehensive business management solutions for law firms and other professional services organizations with a mission to help them run a better business. We are motivated by a collective desire to drive the legal industry to the forefront of innovation. With over 2,500 clients around the world, including 95 of the top AmLaw 100 firms, we are changing the outside perception of the legal sphere; where there was once resistance to modernization, we are creating a culture that embraces new ideas and technology. At Aderant, the “A” is more than just a letter. It is a representation of how we fulfill our foundational purpose, serving our clients. It embodies our core values and reminds us that to achieve success, every day must start with the “A”. We bring the “A” to life by fostering a culture of innovation, collaboration, and personal growth. We encourage our diverse teams to bring their whole selves to work - ideas, experience, and passion - to drive our mission forward. Our people are our strength. Technical Solution Consultant - Security, AI & ComplianceAbout the Role We're looking for a Technical Solution Consultant to help global law firms evaluate and adopt our SaaS solutions with confidence in their security, compliance, and AI capabilities. This client-facing role will serve as the trusted expert who can explain how our cloud-hosted solutions (AWS & Azure) and AI models align with firms' security requirements, privacy commitments, and regulatory obligations. What You'll Do • Lead presales conversations with clients on security, compliance, and AI adoption. • Review and respond to security questionnaires and due diligence requests. • Present how AI models and cloud infrastructure are designed, secured, and governed. • Translate complex technical concepts into clear, client-friendly explanations. • Collaborate with internal Cloud Ops and Security teams to address client requirements. • Stay up to date on global compliance frameworks (GDPR, UK DPA, CCPA, APAC). What We're Looking For • Strong understanding of AI/ML models, architectures, and enterprise adoption patterns. • Knowledge of cloud hosting (AWS, Azure) and SaaS security practices. • Experience with enterprise clients in regulated industries (legal, financial, healthcare preferred). • Excellent communication skills and ability to simplify complex topics. • Certifications such as CISSP, CCSK, AWS/Azure Security, or AI/ML credentials are a plus. Why Join Us This is a unique opportunity to shape how global law firms adopt secure, compliant AI-driven SaaS solutions. You'll play a key role in building trust with clients and guiding them through their most critical security and compliance decisions.

Bangalore or Chennai, India The Opportunity: Anthology offers the largest EdTech ecosystem on a global scale, supporting over 150 million users in 80 countries. Our mission is to provide dynamic, data-informed experiences to the global education community so that learners and educators can achieve their goals. We believe in the power of a truly diverse and inclusive workforce. As we expand globally, we are committed to making diversity, inclusion, and belonging a foundational part of not only our hiring practices but who we are as a company. For more information about Anthology and our career opportunities, please visit ****************** Anthology is looking for a qualified candidate to join our Cloud Services Database Administration team. The Cloud Services team is responsible for delivering high-availability, Software-as-a-Service (SaaS) solutions to our customers. The team supports this mission by delivering highly available, secure, and performant databases for our applications. The candidate will work, primarily, as a Senior SQL Server and PostgreSQL database administrator in a mixture of hosting environments including self-hosted physical and virtual machines as well as cloud-based infrastructure on Azure and Amazon Web Services. The successful candidate will have experience across all the normal database administration activities in both hosted and cloud environments. Ideal candidates will also have experience in advanced areas like replication, high availability, reporting, and scripting skills. Primary responsibilities will include: Deploying new database systems and ancillary services including design, layout, configuration, and tuning Monitoring existing database systems for availability, performance, and scalability Maintaining database security ensuring appropriate levels of access are maintained, backups are being taken according to established guidelines, and that backups are periodically tested to ensure recoverability Troubleshooting issues impacting the availability, stability, and performance of our databases at scale. This includes not only the database engine but the operating system it is running on and the SQL it is running as well Understanding the query profiling infrastructure, execution statistics, and execution plans Analyzing, understanding, and editing database objects, code, and scripts Documenting databases, database processes and procedures, as well as changes and incidents Collaborating with other database administrators as well as internal teams and external clients on issues, projects, initiatives, etc. Developing and maintaining an in-depth understanding of the application infrastructure, functionality, and overall systems design as it relates to the databases This role requires the willingness to work 5 days per week including shifts (morning/afternoon/night), weekends and off-shift/on-call as needed The Candidate: Required skills/qualifications: At least 7 years of experience administering all aspects of SQL Server and PostgreSQL databases including installation, configuration, deployment, and general administration of the database engine, creating and maintaining databases and database objects (logical and physical), performance tuning, optimization, networking, and security Experience with virtualization including Microsoft Azure Cloud and Amazon Web Services Basic knowledge of the Windows operating system and how it interacts with the database Database scripting skills. Ability to read, analyze and write Transact-SQL System scripting skills. Ability to read, analyze and write batch files and PowerShell scripts Deep expertise in troubleshooting slow-running queries, optimizing indexes, analyzing execution plans, and improving database performance at scale. Provide Backup and Recovery Strong understanding of database security models, encryption, and auditing practices to meet organizational and compliance standards. Experience with SQL Server replication types and the services that support them (Change Tracking, Change Data Capture, etc.) Experience designing, configuring, and testing database standard and high availability models Experience with reporting services including SQL Server Reporting Service (SSRS), Analysis Service, and PowerBI Ability to participate in code walkthroughs and review database migrations Ability to lead DB modernization projects, mentor junior DBAs, engage with development teams for schema reviews, and work closely with cloud/infrastructure teams to ensure performance and scalability. Ability to review planned changes to database objects with an eye towards maintaining data integrity (implementation of primary keys, necessary foreign-key constraints, etc.), performance (indexes, index types, partitioning, etc.), and storage utilization and growth Fluency in written and spoken English Preferred skills and qualifications: Azure SQL and SQL Managed Instance Windows and Linux operating systems (any flavor) Other relational databases (Oracle, MySQL, PostgreSQL, etc.) Non-relational databases (MongoDB, Cassandra, etc.) Other scripting languages (Bash, Python, Rust, Go, etc.) Microsoft DP-300 Certification This is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time. Anthology is an equal employment opportunity/affirmative action employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, gender identity/expression, protected military/veteran status, or any other legally protected factor.

What We Do YM Careers partners with leading professional associations to give employers access to niche, highly qualified talent, veterinarians, cardiologists, radiologists, engineers, accountants, educators, and other credentialed professionals. Jr. Enterprise Account Executives help employers reach these candidates by selling job postings, recruitment advertising packages, employer branding, and digital marketing solutions through our association career centers. Role Overview Network Sales Representatives help employers hire specialized talent by selling recruitment solutions across multiple niche association job boards within assigned industry verticals. This role is hunting-focused (75%), responsible for acquiring new employer relationships through inbound and outbound prospecting. The remaining 25% of the role focuses on account management, including renewals, expansions, and repeat business across the YM Careers Network. Network Sales Reps run a consultative sales motion, recommending multi-board job posting and subscription solutions aligned to employer hiring needs, role specialization, and geographic reach-driving incremental revenue and long-term value. Responsibilities New Business Development (75%) * Prospect and generate new employer relationships via phone, email, LinkedIn, Teams meetings, and CRM-driven activity. * Understand employer hiring needs and recommend tailored recruitment advertising solutions. * Educate HR leaders, Talent Acquisition managers, and hiring managers on the value of association audiences. * Build and maintain a strong pipeline with clear next steps and accurate forecasting. * Achieve monthly and quarterly new business revenue targets. * Demonstrate strong product knowledge across all recruitment advertising offerings. Account Management & Upsell (25%) * Manage and grow a smaller set of existing employer accounts. * Ensure customer satisfaction and repeat purchases. * Identify opportunities to upgrade campaigns to include events, banners, journals, podcasts, and spotlight placements. * Conduct light account reviews to reinforce hiring best practices. * Support transitions of strategic accounts to National Account Managers when appropriate. Consultative Sales & Hiring Expertise * Become a knowledgeable advisor in niche hiring markets and candidate behavior trends. * Use performance data, benchmarks, and case studies to guide employer decisions. * Represent YM Careers with professionalism and strong consultative selling skills. Operational Excellence * Maintain excellent CRM hygiene in Salesforce, including activities, notes, and forecasting. * Provide accurate pipeline updates to leadership. * Follow defined daily/weekly sales cadences and productivity expectations. * Collaborate with marketing, product, and customer support to optimize client outcomes. Qualifications * 2+ years of B2B sales experience required * 1-3+ years inside sales, recruitment advertising, staffing, BDR/SDR, or media sales experience preferred/nice to have. * Education: Bachelor's degree in business or a related field, or an equivalent combination of education and work-related experience. * Strong hunter mentality, high activity, resilience, and persistence. * Ability to understand and communicate recruitment strategies tailored to niche hiring. * Experience selling job ads, digital media, or HR tech is a plus. * Comfortable engaging HR leaders, talent acquisition teams, and business owners. * Skilled in discovery, objection handling, and consultative selling. * Proficient in Salesforce, SalesLoft, Gong, and Microsoft Office Suite. * 10% travel required for industry conferences, events, and expos. Success Indicators * Strong new business attainment and consistent pipeline growth. * Clean, accurate, forecastable Salesforce usage. * Employers trust your guidance and return for additional advertising needs. * High activity discipline, coachability, and progression toward Enterprise roles. Work Environment and Flexibility Enjoy the best of both worlds with our hybrid work schedule. This role is based at our Groton, CT office three days a week with the flexibility to work remotely two days per week. About Momentive Software Momentive Software amplifies the impact of over 30,000 purpose-driven organizations in over 30 countries. Mission-driven organizations and associations rely on the company's cloud-based software and services to engage the people they serve, simplify operations, and grow revenue. With strategic focus areas in events, careers, fundraising, financials, and operations, Momentive supports organizations that make communities stronger. Learn more at momentivesoftware.com. About YM Careers Network YM Careers Network powers nearly 3,000 association career centers and connects more than one million employers with specialized talent in healthcare, veterinary medicine, engineering, finance, education, legal, and other professional fields. We help associations increase non-dues revenue and member engagement while giving employers targeted access to niche, credentialed professionals through association job boards. Learn more at ******************************* #LI-NR1 #momentivesoftware About Us Momentive Software amplifies the impact of over 20,000 purpose-driven organizations in over 30 countries, with over $11 billion raised and 55 million members served to date. Mission-driven nonprofits and associations rely on Momentive's cloud-based software and services to address their most pressing challenges - from engaging their communities to simplifying operations and growing revenue. Designed to help organizations connect more, manage more, and ultimately expect more, Momentive's solutions are built with reliability at the core and strategically focus on fundraising, learning, events, careers, volunteering, accounting, and association management. Momentive partners with organizations that believe "good enough" is never enough - so they can bring on better outcomes for everyone they serve. Learn more at momentivesoftware.com. Why Work Here? At Momentive Software, we're a team of passionate problem-solvers, innovators, and volunteers who believe in using technology to make a real difference. We dream big, support each other, and take pride in creating solutions that help our customers drive meaningful change. If you're looking for a place where your work matters and your ideas are valued, you'll find it here. Medical, Dental & Vision Benefits 401(k) Savings Plan with Company Match Flexible Planned Paid Time Off Generous Sick Leave Inclusive & Welcoming Environment Purpose-Driven Culture Work-Life Balance Commitment to Community Involvement Employer-Paid Parental Leave Employer-Paid Short-Term Disability Remote Work Flexibility Momentive Software actively embraces diversity and equal opportunity in a meaningful way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be, which is why we do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. All persons hired will be required to verify identity, minimum age of 18, eligibility to work in the United States (without sponsorship), and to complete the required employment eligibility verification form upon hire.

Description Senior Data ScientistRemote - Colombia ONLY CVs SUBMITTED IN ENGLISH WILL BE CONSIDERED The Opportunity: Anthology delivers education and technology solutions so that students can reach their full potential and learning institutions thrive. Our mission is to empower educators and institutions with meaningful innovation that's simple and intelligent, inspiring student success and institutional growth. The Power of Together is built on having a diverse and inclusive workforce. We are committed to making diversity, inclusion, and belonging a foundational part of our hiring practices and who we are as a company. For more information about Anthology and our career opportunities, please visit ****************** Anthology's data science team, Logos, is an internationally distributed team that serves as a strike force to tackle the most innovative and challenging Data/AI/ML problems. The team also leverages the power of our Illuminate data platform to deliver on use cases built on data from multiple Anthology products. Our cross-product data provides holistic insight into all aspects of student and institutional lifecycle and unlocks great potential to shape the world of education. Are you a seasoned Data Scientist who wants to work on exciting projects that leverage AI/ML at scale? Are you excited about advancing the AI revolution in education? If so, please do not hesitate to apply for this role! Primary responsibilities will include: Prototyping of complex AI and ML based solutions for our products and custom AI/ML model development, training and evaluation Participation in client-facing user research in order to gather feedback on prototypes Interfacing with engineering teams from Anthology and helping them to take advantage of our own and external AI/ML models, as well as, advance analytics in their products Exploration and statistical analysis of data to support internal company decisions and to demonstrate our thought leadership in the EdTech space Working with our partners (AWS, Microsoft, Snowflake, and others) in order to grow and improve our AI/ML toolbox and knowledge Occasional travel within to the U.S. or Europe may be required The Candidate: Required skills/qualifications: 5-8 years of professional experience Proficiency in common Python libraries for analysis of data and machine learning (Numpy, Scikit-learn, Torch, TensorFlow, etc.) Deep understanding of wide variety of ML models and techniques Ability to create robust high-quality Python code that adheres to best practices such as thorough unit testing Proven track record of successfully designing, developing and deploying custom complex AI/ML solutions Strong knowledge of SQL and experience with data lake technologies Familiarity with Amazon Web Services Strong experience working with Git Experience with CI/CD technologies (GitHub actions, AWS CodePipeline, etc.) Experience working with R Excellent communication skills, with the ability to explain complex concepts to non-technical audiences and mentor junior team members Fluency in written and spoken English at CEF B2 level or above Preferred skills/qualifications: Experience with Amazon SageMaker and Amazon Bedrock Knowledge of Data Version Control and Continuous Machine Learning Experience with Azure Experience with Snowflake, Snowpark and Snowflake Cortex Significant engineering experience, especially in the area of data engineering Experience with research, research study design and scientific publishing This is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time. Anthology is an equal employment opportunity/affirmative action employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, gender identity/expression, protected military/veteran status, or any other legally protected factor.

We are seeking a Business Development Representative (Hybrid) to join our growing team in Atlanta, Georgia! Momentive Software seeks an ambitious Business Development Representative to share our story with prospective clients and set up meetings for the sales team. This role is ideal for aspiring early career individuals who are eager to learn sales fundamentals as a Business Development Representative, doing a combination of inbound lead follow up and outbound lead generation. The ideal candidate enjoys the pursuit of new business and connecting with stakeholders, demonstrates professionalism and maturity through good judgment and confidence. Momentive Software offers a fast-paced, team-oriented environment. Candidates should be committed to professional growth and serious about a sales career. Momentive Software is committed to incubating talent and promoting our most successful employees from within. We invest in all new hires with a robust enablement program, and hands-on coaching from a direct manager. Enablement continues throughout the career path, readying successful candidates for a future role in sales or client success. If you're ready to take on responsibility for tangible goals and work in a collaborative environment where we build strong relationships with our nonprofit and association clients, join Momentive Software! A Day in the Life * Identify and qualify new business opportunities by prospecting and generating new business leads within the nonprofit sector through various channels, including a mix of warm lead and cold calling, email outreach, social selling, and networking * Build relationships with potential clients, and contribute to the expansion of our customer base within the nonprofit, associations & events space * Conduct thorough research to identify key decision-makers within target organizations and understand their needs, challenges, and priorities * Initiate and nurture relationships with prospects, engaging in consultative conversations to uncover opportunities for Momentive Software's' solutions * Qualify leads based on predefined criteria and schedule meetings or demos with the appropriate sales representatives * Collaborate closely with the sales team to develop effective strategies for lead generation and pipeline development * Maintain accurate and up-to-date records of all interactions and activities in the CRM system * Stay informed about industry trends, competitive landscape, and best practices in nonprofit and associations management to effectively position Momentive Software's' solutions We are looking for someone who brings QUALIFICATIONS * Strong MS Office skills * Strong verbal and written communication skills * Serious desire to pursue a career in sales * Bachelor's degree strongly preferred CHARACTERISTICS * Proactive self-starter, intrinsically motivated * Tenacious and resilient * Intelligent, with strong critical thinking skills * Ability to think strategically, paired with high attention to detail in execution * Positive, can-do attitude * Ability to prioritize multiple projects simultaneously, naturally high RPM * Strong interpersonal skills a must; values influencing and building relationships * Collaborative team player, yet also comfortable working independently Work Environment and Flexibility Enjoy the best of both worlds with our hybrid work schedule. This role is based at our vibrant 3 Ravinia office (3 Ravinia Dr, Atlanta, GA 30346) three days a week (Tuesday through Thursday) with the flexibility to work remotely on Mondays and Fridays. Office Perks and Amenities Our office offers a variety of convenient, wellness-focused, and time-saving amenities, including: * Free covered parking, including electric vehicle charging stations * Complimentary fitness center with state-of-the-art equipment, towel service, showers, and lockers * On-site car wash and dry-cleaning services * Over 2 miles of scenic walking trails for breaks or midday refreshers * Lobby café with healthy grab-and-go options, daily specials, a salad bar, and a full-service coffee bar #LI-NR1 #momentivesoftware About Us Momentive Software amplifies the impact of over 20,000 purpose-driven organizations in over 30 countries, with over $11 billion raised and 55 million members served to date. Mission-driven nonprofits and associations rely on Momentive's cloud-based software and services to address their most pressing challenges - from engaging their communities to simplifying operations and growing revenue. Designed to help organizations connect more, manage more, and ultimately expect more, Momentive's solutions are built with reliability at the core and strategically focus on fundraising, learning, events, careers, volunteering, accounting, and association management. Momentive partners with organizations that believe "good enough" is never enough - so they can bring on better outcomes for everyone they serve. Learn more at momentivesoftware.com. Why Work Here? At Momentive Software, we're a team of passionate problem-solvers, innovators, and volunteers who believe in using technology to make a real difference. We dream big, support each other, and take pride in creating solutions that help our customers drive meaningful change. If you're looking for a place where your work matters and your ideas are valued, you'll find it here. Medical, Dental & Vision Benefits 401(k) Savings Plan with Company Match Flexible Planned Paid Time Off Generous Sick Leave Inclusive & Welcoming Environment Purpose-Driven Culture Work-Life Balance Commitment to Community Involvement Employer-Paid Parental Leave Employer-Paid Short-Term Disability Remote Work Flexibility Momentive Software actively embraces diversity and equal opportunity in a meaningful way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be, which is why we do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. All persons hired will be required to verify identity, minimum age of 18, eligibility to work in the United States (without sponsorship), and to complete the required employment eligibility verification form upon hire.

ABOUT THE ROLE: Reporting to the Chief Product Officer, the Senior Director of Product Marketing & Strategy is responsible for shaping Accela's outbound product narrative, market positioning, and go‑to‑market readiness across our portfolio. This role blends strategic product marketing with market intelligence, ensuring that customer needs, competitive dynamics, and market signals inform how Accela positions its solutions and prioritizes portfolio investments. This leader partners closely with Product, Marketing, Sales, Customer Success, and Finance to drive cohesive, market-informed storytelling and support Accela's growth in govtech. SPECIFIC RESPONSIBILITIES Market & Competitive Strategy Develop and maintain a strong point of view on the govtech landscape, including buyer behaviors, procurement patterns, competitive trends, and emerging opportunities. Run ongoing market and competitive intelligence, translating insights into clear implications for product positioning and go-to-market strategy. Provide structured input into strategic conversations with Product and Executive leadership. Product Marketing and Outbound Strategy Own product positioning, value propositions, and solution messaging across priority products and verticals. Partner with Marketing to build differentiated content-solution overviews, sales decks, product collateral, launch messaging, and analyst-facing narratives. Support Sales with competitive positioning, strategic deal framing, and customer-facing product storytelling. Represent Accela's product strategy narrative in analyst discussions, customer advisory boards, and strategic customer conversations. Pricing, Packaging, and Monetization Collaborate with Product, Sales, and Finance on pricing and packaging discussions. Provide market, buyer, and competitive insights to inform pricing decisions, packaging options, and adoption levers. Assess how competitors and adjacent markets structure pricing; offer data-driven recommendations Cross-Functional Alignment Ensure tight partnership with Product, Engineering, Sales, and Marketing to align messaging, enablement, and product direction. Drive consistency across the funnel-from roadmap narrative → marketing → sales execution. Deliver high-quality executive communications, including market briefs, competitive updates, and portfolio insights. Portfolio & Strategy Support Participate in TAM analysis, customer segmentation, and portfolio-level market sizing. Provide market signals and competitive insights to help shape product themes and strategic bets. Support the evaluation of product gaps, expansion opportunities, and market-fit assessments. Contribute to product investment discussions, ROI modeling, and business-case creation. REQUIRED QUALIFICATIONS 8-10+ years of experience in B2B SaaS product marketing, product strategy, or a related role; govtech or public-sector experience strongly preferred. Demonstrated strength in product positioning, solution messaging, and competitive/market analysis. Experience participating in pricing and packaging discussions or supporting monetization initiatives. Excellent executive communication skills; able to influence senior leaders and cross-functional partners. Proven ability to translate market insights into clear go-to-market direction. DESIRED QUALIFICATIONS Experience in govtech, public sector, or highly regulated enterprise SaaS (permitting, licensing, justice, utilities, etc.). Track record shaping outbound product strategy, including messaging frameworks, solution narratives, and strategic deal support. Hands-on experience running or synthesizing market research and competitive intelligence programs. Exposure to TAM modeling, portfolio analysis, or strategic planning with product teams. Comfortable partnering deeply with Product, Engineering, Sales, and Finance in a matrixed environment ABOUT ACCELA For nearly 20 years, Accela has been an industry leader in designing and delivering government software to improve efficiency, increase citizen engagement and enable the development of thriving communities. Today, citizens are savvy to how services should be delivered, and expect a consistently convenient, openly transparent view into their local government. While government agencies struggle to do more with less, our mission has never been more critical. Accela provides a robust, cloud-based platform of government software solutions that accelerate growth, efficiency, and transparency in communities of all sizes. From planning, to building, to service request management and more, Accela's SaaS offerings level the playing field for small and medium governments and enable smaller agencies to leverage larger city technologies. Our open and flexible technology helps agencies address specific needs today, while ensuring they are well prepared for the emerging challenges of the future. OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION Accela believes in developing and nurturing a workplace community where our differences are celebrated, and everyone feels a sense of psychological safety and belonging. Accela is committed to putting resources and attention towards evolving our practices, policies, and philosophies to enable diversity to thrive and to support equity in opportunity for everyone. COMPENSATION AND WELL-BEING The annual base salary range for this full-time position is $200,000 - $220,000 (less applicable taxes). The actual annual base salary offered may be adjusted based on a variety of factors, including but not limited to, location, education, skills, training, and experience. In addition to an annual base salary, this position is eligible for an annual bonus target. This is a discretionary bonus awarded based on company and individual goal achievement. Accela's U.S. team members will receive a generous benefits package consisting of options including flexible time off, comprehensive medical, dental, and vision plans, family planning benefits, 401(k) retirement savings plan with company match, health savings account with company contributions, flexible spending account, life, accident, and disability coverage, business travel insurance, employee assistance programs, and other well-being benefits. Accela is an Equal Opportunity Employer/Affirmative Action Employer and will respond to requests for job accommodations. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, protected veteran status, or based on disability, gender identity, and sexual orientation. #LI-Remote

ABOUT THE ROLE We are seeking a highly motivated and results-oriented Technical Program Manager (TPM) to lead enterprise-level programs and projects with a focus on data and technology initiatives. This role is critical for driving clarity, alignment, and execution across multiple teams and stakeholders. The ideal candidate thrives in a fast-paced environment, ensures requirements are truly ready for execution, knows how to break down complex work into actionable pieces, and can keep programs alive through disciplined execution and proactive problem-solving. SPECIFIC RESPONSIBILITIES * Lead enterprise-wide technology and engineering initiatives from concept to delivery. Manage a portfolio of complex, high-impact programs and ensure they land on time, and within scope. * Partner closely with the Director of Product and Engineering Operations and cross-functional stakeholders to define project goals, success metrics, and delivery roadmaps. * Ensure requirements and acceptance criteria are clear, complete, and actionable before execution. Identify gaps, raise risks, and prevent teams from moving forward with unclear inputs. * Drive cross-functional consensus on designs, trade-offs, and key decisions. Ensure stakeholders are heard, decisions are understood, and teams are aligned before moving forward. * Build scalable frameworks for project tracking, reporting, and governance. Deliver consistent, data-driven updates to business leaders and executives. * Drive planning, prioritization, and execution in agile environments, ensuring adaptability while keeping teams aligned to outcomes. * Anticipate cross-team dependencies, facilitate project reviews, and create risk mitigation plans that resolve issues before they derail delivery. * Provide transparent, no-spin progress updates to executives and stakeholders. Hold leaders and teams accountable to commitments. * Identify and implement improvements in process, tooling, and resource planning to keep teams efficient and programs predictable. * Promote data-driven decision-making and agile ways of working across the organization, raising the bar for how we deliver. REQUIRED QUALIFICATIONS * 8-10 years of project/program management experience within data, analytics, or technology environments. * Proven experience managing large, cross-functional, high-impact projects across multiple teams. * Strong grasp of requirements management, readiness assessments, and work breakdown structures. * Exceptional leadership, communication, and stakeholder management skills, able to bridge technical and business conversations. * Adept at using project management tools and reporting frameworks. * PMP, Agile, or Scrum certification. * Strong problem-solving mindset, with the ability to adapt in fast-paced and dynamic environments. ABOUT ACCELA For nearly 20 years, Accela has been an industry leader in designing and delivering government software to improve efficiency, increase citizen engagement and enable the development of thriving communities. Today, citizens are savvy to how services should be delivered, and expect a consistently convenient, openly transparent view into their local government. While government agencies struggle to do more with less, our mission has never been more critical. Accela provides a robust, cloud-based platform of government software solutions that accelerate growth, efficiency, and transparency in communities of all sizes. From planning, to building, to service request management and more, Accela's SaaS offerings level the playing field for small and medium governments and enable smaller agencies to leverage larger city technologies. Our open and flexible technology helps agencies address specific needs today, while ensuring they are well prepared for the emerging challenges of the future. OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION Accela believes in developing and nurturing a workplace community where our differences are celebrated, and everyone feels a sense of psychological safety and belonging. Accela is committed to putting resources and attention towards evolving our practices, policies, and philosophies to enable diversity to thrive and to support equity in opportunity for everyone. Work-Life Balance: Accela is a "remote-first" organization and offers remote work options where feasible so employees can work in an environment that sparks motivation and creativity. Additionally, Accela offers generous paid time off with paid holidays, paid annual leave, paid "wellness days" offered sporadically throughout the year to focus on rest and relaxation, and a company "soft-close" during the week between Christmas Day and New Year's Day. Career Growth and Development: Accela encourages and practices promoting from within to enable employees to hone or expand their skill set, contribute more value to the company, and grow. In addition, Accela offers non-promotional learning and development opportunities for skills enhancement through on-the-job training and internal and external education, including a paid LinkedIn Learning subscription to all employees. As a global company, Accela employees have the opportunity to work closely with international teams, providing a broader perspective and a chance to develop a global network. Accela Culture: Our closely integrated, diverse team thrives on a #oneteam philosophy, embracing agile methodologies for software development, fostering a culture of collaboration, and active communication. At Accela, your ideas matter, your contribution makes an impact, and together we thrive. We think of employees as partners because we are all partners in shared success. We make sure everything we do is through the lens of humanity-from our commitment to the highest-quality SaaS solutions to the way we engage with our customers and communities to do business responsibly. We offer our employees strong values and purpose, empathetic leadership, and a place where all people feel they belong. Accela believes in building a diverse and inclusive culture where team members can make a real impact. Your best work starts here. #Oneteam #BeWellWorkWell #LI-Remote Create a Job Alert Interested in building your career at Accela? Get future opportunities sent straight to your email. Create alert

Bullhorn's core purpose is to create an incredible customer experience, and the organization has a sharp focus on delivering very high quality products and services to its customers. The company culture is shaped by five Core Values: Ownership, Energy, Speed & Agility, Service, and Being Human. Each value, and its underlying definition, serves as a behavioral guide for employees as they interact with customers and fellow coworkers and is an embedded way of operating across our organization. Bullhorn is a fast-paced and dynamic environment where hard work and outstanding results are rewarded and celebrated. We value those that exhibit an eagerness to learn and a strong natural desire for continuous improvement and we encourage team members to stretch themselves, acknowledge challenges and learn from them. With a strong focus on growth, we provide ample opportunities for career development and prioritize promoting from within. We believe that leaders should care deeply about the development of their employees at all levels, emphasizing emotional intelligence and accountability. Our leaders collaborate closely to ensure the success of their teams, and we work together to achieve shared goals, creating a challenging and rewarding workplace for everyone. The Manager of Product Consulting leads a global team responsible for helping new customers successfully adopt our platform. This team provisions new customer environments, supports configuration and setup tasks, and provides consultative guidance to accelerate time-to-value. The ideal candidate combines operational excellence, process improvement, and people leadership to scale a high-performing onboarding organization that delivers both efficiency and customer impact. Responsibilities and TasksEnvironment Provisioning and Customer Onboarding Oversee the end-to-end process of provisioning new customer environments and ensuring timely completion of all setup, configuration, and onboarding tasks. Ensure customers receive accurate and efficient support for product configuration, data setup, and early-stage adoption activities. Drive consistency and quality in the onboarding experience through documentation, templates, and best practices. Partner with Customer Success and Professional Services teams to ensure seamless handoff and continuity across the customer lifecycle. Identify opportunities for the team to deliver proactive guidance and advisory support that increases customer engagement and drives product usage. Team & Resource Management Lead, mentor, and develop a global team of consultants, focused on early customer success. Foster a culture of accountability, customer empathy, and continuous improvement. Define clear performance expectations, provide coaching and feedback, and create development paths for team members to expand their skills into consultative and value-driven work. Partner with regional and cross-functional leaders to align team capacity and product specialization with global onboarding demand. Inspire the team to evolve from task-driven ticket resolution toward higher-value customer engagement and consultative advisory that strengthens adoption and retention. Learn and develop technical expertise to deeply understand technology needs, product best practices, data imports, and issue troubleshooting in order to resolve issue escalations and coach and develop your team. Process & Ticket Management Own the operational performance of onboarding ticket queues, ensuring timely response and resolution within established SLAs. Monitor ticket volumes, workload distribution, and throughput to identify and address process inefficiencies and resource needs. Partner with internal systems and product teams to automate recurring or manual onboarding steps, improving scalability and reducing cycle time. Establish and maintain clear metrics for onboarding efficiency, SLA adherence, and customer satisfaction. Continuously refine workflows, knowledge bases, and internal tooling to support a global, high-velocity onboarding function. Knowledge, Skills and Abilities (Experience) Required 5+ years of experience in customer onboarding, support services, or customer success at a SaaS company. 2+ years of experience managing a distributed or global team. Strong operational mindset with experience managing SLA-based or ticket-driven service delivery. Demonstrated success improving process efficiency and introducing automation or tooling enhancements. Experience with AI-related efficiencies is a plus. Data oriented, with a track record of KPI management and attainment. Experience developing statistical models correlating product usage and adoption with customer retention. Ability to balance strategic thinking with hands-on process operations in a fast-paced, customer-centric environment. The annual base salary range for this position is $104,581 - $137,262. In addition, this role is eligible for an annual target bonus & a comprehensive benefits package. #LI-remote Compensation and Transparency Statement The posted range represents the good-faith estimate of what we expect to pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. Actual pay within the range will be based on factors such as, but not limited to, experience, skills, qualifications, geographic location, internal equity, and business or organizational needs and affordability. In accordance with state and local pay transparency laws we disclose salary ranges in all job postings and provide additional information upon request. What we offer... Benefits eligibility effective DAY ONE including Medical, Dental, Vision, 401(k), 401(k) Match, and more Unlimited Planned Paid Time Off Global Mental Health Support On-Demand Learning & Development Quarterly paid volunteer days Lucrative Employee Referral Program (eligible for prior to your first day) Company-wide mentor program Bullhorn's core purpose is to create an incredible customer experience, and the organization has a sharp focus on delivering very high quality products and services to its customers. The company culture is shaped by five Core Values: Ownership, Energy, Speed & Agility, Service, and Being Human. Each value, and its underlying definition, serves as a behavioral guide for employees as they interact with customers and fellow coworkers and is an embedded way of operating across our organization. We are a people-first culture where everyone's contribution is valued and respected. We're looking for smart, forward-thinking individuals who aren't afraid to challenge the status quo and bring fresh perspectives to the table. If you're someone who thrives in a casual, yet fast-paced and agile environment, we'd love to have you join us.

JAGGAER provides an intelligent Source-to-Pay and Supplier Collaboration Platform that empowers organizations to manage and automate complex processes while enabling a highly resilient, responsible, and integrated supplier base. With 30 years of expertise, we specialize in solving complex procurement and supply chain challenges across various industries. Our 1,300+ global employees are obsessed with ensuring customers get full value from our products - ultimately enhancing and transforming their businesses. For more information, visit *************** We are seeking an experienced Enterprise Account Executive (AE) to join our team. In this role, you will be responsible for driving and achieving sales targets for JAGGAER SaaS solutions. JAGGAER AEs are intellectually curious, consultative sellers who lead every interaction with customer value. They thrive in complex enterprise environments, are highly skilled at navigating multi-stakeholder buying groups, and demonstrate the business acumen required to influence CFO, CPO, COO, and CIO conversations. These individuals combine disciplined commercial execution with genuine curiosity, strong preparation, and the ability to build long-term champions. Successful AEs consistently demonstrate: • Curiosity + Smarts: They ask sharp questions, understand business processes deeply, and quickly grasp procurement and supply chain challenges. • Value-Led Selling: They craft compelling, financially sound value propositions that resonate with C-suite executives. • High-Quality Deal Execution: They qualify rigorously, advance deals with intention, and maintain strong pipeline discipline. • Collaboration + Ownership: They proactively marshal internal teams, partners, and alliances to advance deals and bring the best thinking forward. • Hunter Mentality: They generate net new opportunities, create momentum within targeted accounts, and go the extra mile to ensure success. Principal Responsibilities • Achieve sales targets for JAGGAER SaaS solutions by prospecting, building a sales pipeline, and executing effective sales strategies. • Drive transformational deals and foster the growth of 7-figure deals. • Create a detailed Enterprise Account Plan for each account and lead its execution to ensure success. • Engage with C-level prospects to present JAGGAER's value proposition and move deals toward closure. • Provide proactive thought leadership and trusted insights to target accounts. • Collaborate and co-sell with Alliance Partners when necessary. • Develop and deliver high-quality Executive Sales proposals to C-level prospects. • Track all activities and maintain accurate records in Salesforce (SFDC). Position Requirements • Proven success in achieving sales targets in a Hunter role focused on acquiring net new logos. • Demonstrated experience selling to Fortune 500 companies. • You have a Hunter Mentality and are intensely focused on deal qualification, management, and effective closure. • Expertise selling complex Enterprise SaaS solutions (P2P and S2P preferred). • Ability to engage and influence C-level conversations: o Deep understanding of procurement to drive discussions with CPOs. o Strong knowledge of supply chain processes to engage with COOs. o Advanced finance acumen to facilitate conversations with CFOs. o Proven track record of delivering credible, compelling business value propositions to C-Suite executives. • Highly collaborative mindset: You independently initiate collaborative problem-solving sessions with colleagues, departments, and partners to develop effective strategies for closing deals. • Proactive attitude: You take the initiative to seek help and approach business with an entrepreneurial spirit. • You go the extra mile-whether making an additional call or having one more prep session to ensure success. • You're active on social media, involved in business associations, leverage your network, and engage with partners. What We Offer: At JAGGAER, we are committed to supporting you and your family's well-being. Your health is a priority, and we offer a range of programs to help you stay well and thrive. Our benefits include exceptional medical, dental & vision plans, adoption assistance, wellness reimbursements, generous parental leave, 401(k) matching, flexible work options, unlimited vacation for exempt employees, and more! Our Values: At JAGGAER, our business is about people. Our products are built on intellectual property, but the real differentiator is the teams behind them-the way we collaborate, innovate, solve problems, and deliver for customers. TEAM gives us a common set of expectations for how we work together across products, cultures, and geographies. Transparency - Openness Builds Trust Candor strengthens relationships, speeds decision-making, and ensures problems are solved together-with customers, teammates, and partners. Entrepreneurial Spirit - Own It, Drive It, Make It A scrappy, customer-obsessed, problem-solving mindset is at the cornerstone of both organizational and personal growth Accountability - Thumbs In, Not Fingers Out We take responsibility ourselves before pointing elsewhere Metrics-Driven Results - Outcomes Over Activities Data and evidence guide our decisions, help us course-correct quickly, and ensure we're delivering real impact EEO: JAGGAER is a proud equal opportunity/affirmative action employer supporting workforce diversity. We do not discriminate based upon race, ethnicity, ancestry, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), marital status, caregiver status, sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, genetic information, military, or veteran status, mental or physical disability, or other applicable legally protected characteristics. ACCESSIBILITY: JAGGAER is committed to providing access and reasonable accommodation to applicants. If you are a qualified individual with a disability or a disabled veteran and you think you may require an accommodation for any part of the recruitment process, please send a request to: ************** All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law. Pay Transparency Nondiscrimination Provision (dol.gov) Know Your Rights: Workplace Discrimination is Illegal (dol.gov) Not ready to apply? Connect with us for general consideration.