Frontpoint jobs

Welcome to the intersection of energy and home services. At NRG, we're driven by our passion to create a smarter, cleaner and more connected future. Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer and more sustainable homes. The **Hybrid Licensing Administrator** plays a crucial role in ensuring company compliance with all alarm, electrical, and related licensing requirements. This position is responsible for obtaining and managing permits and licenses for customers in required areas, as well as overseeing inspections and maintaining accurate records. This role requires a proactive approach to researching and understanding state, city, and county ordinances and involves frequent interaction with government officials, customers, and internal teams. **Key Responsibilities** · Obtain all required alarm and electrical permits for customers, ensuring compliance with state, city, and county regulations. · Coordinate and ensure completion of necessary inspections. · Research licensing and permit requirements across jurisdictions to ensure full company compliance with all ordinances. · Complete, submit, and manage applications for permits and changes to company license types, using various methods such as hand-written forms, online submissions, and list submissions. · Perform regular audits and analyses of compliance practices and maintain accurate, organized records of all permits, licenses, and related documentation. · Answer incoming phone calls and inquiries from state and local government officials, customers, and colleagues from other departments. · Attend regular one-on-one coaching and feedback sessions with supervisors and team members to support continuous improvement. · Ensure that all company licenses always remain compliant with applicable laws and regulations. **Skills and Qualifications** · Strong attention to detail and organizational skills. · Excellent research and analytical abilities. · Effective verbal and written communication skills. · Ability to manage multiple tasks and deadlines in a hybrid (remote and on-site) work environment. · Customer service experience and ability to interact professionally with government officials and internal teams. · Proficiency with online application systems and maintaining digital records is preferred. **Company Culture** · Learn about Vivint Culture and why it's a great place to grow your career! · Here are some highlighted perks you should ask us about: · Free daily lunch and drinks on site · Paid holidays and flexible paid time away · Employee/Friends/Family Discounts · Onsite health clinic, gym, gaming tables · Medical/dental/vision/life coverage & 24/7 Medical Hotline · 401(k) + Employer Match · Employee Resource Groups **WORKING CONDITIONS** This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Vet/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills. Official description on file with Talent. Vivint, an equal opportunity employer, does not consider any protected traits (e.g., race, creed, color, religion, gender, national origin, non-job-related disability, age, or any other protected trait) when hiring-under federal, state, and local laws. We are a drug-free environment. We do not conduct pre-employment drug screening; however, we do conduct random drug testing on site.

As a Smart Home Consultant, you will be a sales solutions expert and a brand ambassador for ADT's 6 million customers. As the key point of contact for home automation clients, you will answer inquiries, provide technical advice, and demonstrate how to use new products and services. Additionally, in this role, you will install and activate security and Smart Home products while upselling solutions that best meet the needs of ADT's residential customers. A day in the life of a Smart Home Consultant looks like this: Build relationships between new customers and the ADT brand and product portfolio Complete in-home consultation and assessment Perform installation and activation of equipment - including home security camera, security hardware, and IoT and smart home devices Complete customer onboarding and education of key products and services You will work in a dynamic, collaborative environment, working closely with customers and coworkers This role involves providing solutions by visiting customers at their homes or businesses Training Program: ADT offers a comprehensive paid training program for this role regardless of experience. Our team is enthusiastic about developing you into a best-in-class Smart Home Consultant. Job Requirements High School diploma or the equivalent Valid driver's license When you commit to ADT -we commit to you. Our employees receive a comprehensive, full benefits package that includes: Comprehensive paid training program Full benefits on the 1st of the month after 31 days of employment Health = Medical & Prescription, Dental, Vision, Health Savings & Flex Spending Future = 401(k) with employer matching Life = Paid vacation time Company vehicle provided Base salary plus the potential to earn unlimited commissions and ability to earn additional pay for completing jobs and exceeding quality standards Tuition reimbursement Employee Referral bonuses - when you refer a friend or family members This role offers: Hourly pay: $17.00 Earning potential: Average of $105,000 annually with uncapped upsell commissions, job completion pay, quality bonuses, and referral incentives Training: Paid $320 per week during the three-week onboarding program Includes New Technician Training, Field Safety Training, and Peer-to-Peer Training Company vehicle provided for work use Benefits: Medical, dental, and vision coverage 401(k) with company match Tuition reimbursement Short- and long-term disability, life insurance, and well-being benefits Paid time off

Welcome to the intersection of energy and home services. At NRG, we're driven by our passion to create a smarter, cleaner and more connected future. Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer and more sustainable homes. Direct-to-Home Smart Home Pros provide expert-level installation and Servicess, while delivering the highest caliber of Customer Service. Customers will rely on you to act with honesty and integrity as you offer what they have been looking for - peace of mind. **What** **you'll** **do** **:** + Earn piece rate pay and enjoy an unlimited commission plan. + Become an expert on smart home technology by training on industry-leading products. + Manage inventory and assets with a business owner mentality. + Install, Services, and troubleshoot cutting-edge smart home technology in customer homes. + Create solutions to protect and simplify customers' lives. + Conduct routine maintenance and inventory of company products and equipment. + Explain and provide detailed system capabilities and operational instructions to various customers. + Control your own income by providing opportunities for customers to purchaseadditional products and Servicess. + Leverage Services and installation appointments into leads and revenue. **What** **we're** **looking for** **:** + Exceptional Customer Service skills. + Sales experience and/or field Services experience is helpful. (Experience as a construction worker, electrician, or other technical background is helpful but not required) + Someone who thrives in a team environment and can also be trusted to work independently. + Willingness to submit to a criminal background check. + Current valid driver's license and reliable transportation **Physical demands of the job:** + Lift and carry up to 45 lbs. + Climb ladders up to 14'. + Work in attics and other limited-space areas. + Bend, kneel, crouch, and stand for long periods. + Safety culture is strong at Vivint, and our team members complete a safety analysis of every work site This is a technician position paid on a piece rate basis with a range of $180 - $350 for a single install job (as of 12-19-24), or paid applicable minimum wage, whichever is higher. NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Protected Veteran Status/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills. EEO is the Law Poster (The poster can be found at *************************************************************************** Official description on file with Talent. Vivint, an equal opportunity employer, does not consider any protected traits (e.g., race, creed, color, religion, gender, national origin, non-job-related disability, age, or any other protected trait) when hiring-under federal, state, and local laws. We are a drug-free environment. We do not conduct pre-employment drug screening; however, we do conduct random drug testing on site.

Who is Vivint? We are Vivint, a billion-dollar tech company who has over 1.8 million current subscribers. We are the #1 Home Automation & Security Company in the Nation. We are looking for high quality individuals to join Vivint's front-line ranks on Vivint's major growth engine. Our team is obsessed with our proven sales process to ensure protection and peace of mind for all customers and homeowners nationwide. With Vivint's comprehensive training and support, you'll be part of a dynamic team of Sales Representatives who are all dedicated to achieving their goals and making an impact in their community. Forbes' "Best Home Security Company of 2022" Forbes' "Best Employers for Diversity 2022" Newsweek's Top 100 "Most Loved Workplaces" in 2021 Inc Magazine's "Best Led Companies" list Sales Representative Job Description: As a Vivint Sales Representative, you'll be responsible for going door to door, promoting and selling Vivint's innovative products and services to potential customers. Sales Representatives are vital in helping homeowners understand the importance of Home Automation & Security while proactively earning their business. Own the sales process from start to finish with the support of the best Customer Service, Operations and Installation teams in the industry. What We're Looking For: Ability to make great first impressions and a desire to help people. You must be able to think quickly on your feet and identify solutions you learned in training to help solve customer problems. Professional approach with in-home presentations and proposals. A strong hunger to achieve goals. Desire to educate homeowners on the positive effects of Home Automation & Security. Job Requirements: Sales experience is a plus but not required. Customer Support experience is a plus. Live within 1 hour of office location. Must be honest and empathetic to the needs of customers. Compensation: Commission only that is based on performance. Uncapped commission structure. Average full-time $80,000-$90,000 annually, with an top earners at $200,000+ Job Types: Full-Time or Part-Time Hiring Immediately

Welcome to the intersection of energy and home services. At NRG, we're driven by our passion to create a smarter, cleaner and more connected future. Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer and more sustainable homes. JOB DESCRIPTION Our mission is to redefine the home experience with tech and services to create a smarter, greener, safer home that saves our customers money every month. **Who Are We:** Vivint Smart Home is a leading smart home company in North America. Vivint delivers an integrated smart home system with in-home consultation, professional installation and support delivered by its Smart Home Pros, as well as 24/7 customer care and monitoring. Dedicated to redefining the home experience with intelligent products and services, Vivint recently celebrated a milestone of protecting more than 2 million families. Vivint was named to the Forbes list of "America's Best Employers for Diversity" in 2020 and 2019, and to the Forbes list of "America's Best Employers" in 2018. The company has a strong commitment to philanthropy and received a 2020 Gold Halo Award from Engage for Good for group volunteerism. Vivint is the largest tech employer in Utah and has received multiple awards for innovation, including being named among Fast Company's "World's 50 Most Innovative Companies." Vivint is one of, if not the, largest Salesforce customers in the state with more than 4,700 full license users. The team works on exciting Salesforce products including Digital Engagement, Feedback Management, Sales & Service Cloud, Heroku, Einstein Bots, and others. We believe in fully leveraging and being at the cutting-edge of Salesforce to help serve our 2 million customers. **The Role:** We are seeking a **Sr. Software QA Engineer** with expertise in **consumer loan applications** and **billing/payment systems** . The ideal candidate will have a deep understanding of loan management workflows, including the processing of consumer loans, billing, and payment features. You will lead a team of QA engineers, working closely with developers, product managers, and other stakeholders to ensure the quality and reliability of our products. **What you will be working on:** + Lead and mentor a team of QA engineers, providing guidance and fostering a collaborative environment. + Develop comprehensive test plans and test cases for loan management systems and payment/billing applications. + Perform manual and automated testing of consumer loan applications, billing workflows, payment processing, and associated features. + Ensure proper validation of loan calculations, payments, billing statements and reconciliation. + Collaborate with product, development, and business teams to understand requirements and ensure quality coverage. + Define and maintain QA best practices, processes, and tools to ensure consistent, high-quality testing results. + Review and analyze test results, document defects, and ensure timely resolution of issues. + Conduct regression testing, performance testing, and security testing as required. + Continuously evaluate and enhance testing procedures for better efficiency and coverage. + Support production systems, including troubleshooting, monitoring, and participating in operations to ensure system reliability + Engage in Agile practices, including sprint planning, daily stand-ups, coordinating QA efforts during each sprint, and leading quality assurance reviews. **Who will you work with:** You will collaborate with business stakeholders, product managers, program managers, and cross-functional technical teams within the IT organization **What we're looking for:** + Proven experience as a QA Lead with at least 7+ years in Quality Assurance and Testing, especially in loan management/billing/payment applications. + Strong knowledge of consumer loan applications, loan servicing, payment processing, and billing systems. + Experience in testing complex billing and payment systems, ensuring accuracy and compliance with business rules. + Familiarity with automated testing tools (e.g., Playwright, X-ray, JMeter, K6) and experience in test scripting. + Strong understanding of SDLC methodologies (Agile, Scrum, Waterfall) and experience in QA in an Agile environment. + Strong communication and interpersonal skills with the ability to work cross-functionally. + Detail-oriented, analytical mindset with a passion for delivering high-quality products. + Familiarity with integration testing, especially in environments where various financial systems interact. + Bachelor's degree in computer science, Software Engineering, Information Systems, or equivalent + Experience with CI/CD pipelines and test automation frameworks (preferred) + Experience working with cloud-based applications and platforms (preferred) Learn about the Vivint Culture (*************************************** and why it's a great place to grow your career! Here are some highlighted perks you should ask us about: + Free daily lunch and drinks on site + Paid holidays and flexible paid time away + Employee/Friends/Family Discounts + Onsite health clinic, gym, gaming tables + Medical/dental/vision/life coverage & 24/7 Medical Hotline + 401(k) + Employer Match + Employee Resource Groups WORKING CONDITIONS: + Hybrid, In office 4 days a week _This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines._ SAFETY: _Vivint enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe working environment. Each new employee is responsible for completing all training requirements. Additionally, the employee must accept they have responsibility for maintaining the safety of themselves, their co-workers, and the public. Employee must adhere to all written and verbal instructions, promptly report and correct all hazards or unsafe conditions, question non-standard operations or unmitigated hazards, and provide feedback to management on all safety issues._ If you are an active Vivint employee, please apply through Workday by searching "Find Jobs". If you reside in or intend to work remotely from California, Colorado, Connecticut, Hawaii, Illinois, Minnesota, Nevada, New York, Ohio, Washington D.C., Washington State or another state or locality with a pay transparency law, you may contact *************** for compensation information related to this position and other information as required by applicable law. Please include the job title in your request. NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Vet/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills. Official description on file with Talent. Vivint, an equal opportunity employer, does not consider any protected traits (e.g., race, creed, color, religion, gender, national origin, non-job-related disability, age, or any other protected trait) when hiring-under federal, state, and local laws. We are a drug-free environment. We do not conduct pre-employment drug screening; however, we do conduct random drug testing on site.

Welcome to the intersection of energy and home services. At NRG, we're driven by our passion to create a smarter, cleaner and more connected future. Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer and more sustainable homes. **NRG** At NRG, we're bringing the power of energy to people and organizations by putting customers at the center of everything we do. We generate electricity and provide energy solutions and natural gas to millions of customers through our diverse portfolio of retail brands. A Fortune 500 company, operating in the United States and Canada, NRG delivers innovative solutions while advocating for competitive energy markets and customer choice, working towards a sustainable energy future. More information regarding NRG is available at *********** . **Summer Internship Program** Our 10-week program is designed to increase future employment potential for prospects while providing a valuable resource to the business. This Summer Internship will appeal to proactive and self-motivated college juniors/seniors with a genuine desire to learn about the energy business and industry. During the internship, candidates will work on real projects and have real responsibilities. NRG aims to help candidates build strengths and gain skills that can be transferred to any workplace and help them stand out from the crowd. **Ideal Candidate** NRG is looking for self-driven, high-caliber individuals who can grasp complex business and technical issues and harness information and relationships to deliver solutions. In return, NRG will provide the support, guidance, and opportunities to help our ideal candidate be successful. Through this program, NRG seeks to help candidates make significant impact, inspire people, and provide exceptional customer service. **NRG Interns need to be able to demonstrate the following behaviors:** + Build and maintain effective and collaborative working relationships + Have a positive impact through self-awareness and social skills + Deliver excellent service to our internal and external customers + Take initiative and set high personal performance standards + Look at the bigger picture and recognize the impact of your actions + Learn from experience to perform in new or changing situations + Focus energy on what will make a difference **Minimum Qualifications** + Degree discipline: Pursing Bachelors + Must have completed second year of college with a 3.0 GPA or higher + Must be eligible to work in the United States without sponsorship + NRG and its subsidiaries are an Equal Opportunity Employer - EOE AA M/F/Vet/Disability **Working Conditions** + Open office environment + **Primary Location of Employment** : Lehi, UT + Based on placement location, the schedule of your work week will be a hybrid work schedule: a combination of remote work and in-office per team needs NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Vet/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills. Official description on file with Talent. Vivint, an equal opportunity employer, does not consider any protected traits (e.g., race, creed, color, religion, gender, national origin, non-job-related disability, age, or any other protected trait) when hiring-under federal, state, and local laws. We are a drug-free environment. We do not conduct pre-employment drug screening; however, we do conduct random drug testing on site.

Welcome to the intersection of energy and home services. At NRG, we're driven by our passion to create a smarter, cleaner and more connected future. Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer and more sustainable homes. **Summer Internship Program** Our 10-week program is designed to increase future employment potential for prospects while providing a valuable resource to the business. This Summer Internship will appeal to proactive and self-motivated college juniors/seniors with a genuine desire to learn about the energy business and industry. During the internship, candidates will work on real projects and have real responsibilities. NRG and Vivint aims to help candidates build strengths, gain skills that can be transferred to any workplace, and stand out from the crowd. **Top responsibilities** 1. Contributing to discovery and research efforts. A successful UX designer contributes to discovery by listening in on user interviews, creating testable prototypes, and partnering with PMs and senior designers to uncover problems. 1. Going wide on ideation and narrowing to valuable solutions via testing and iteration. After identifying which problems to solve, a successful UX designer will ideate and iterate quickly... narrowing on highly effective and proven solutions via robust testing. 1. Contributing to the design of end-to-end product experiences on the Mobile App team. You will be responsible for being proactive and collaborating with senior UX partners to design and execute on experiences for the Vivint mobile app. 1. Collaborates and communicates with their extended product development team. You are expected to find opportunities to collaborate and communicate with team members in engineering, product, and QA to define, design, build, test, deploy, and maintain products that balance user value, business value and technical feasibility. **Additional responsibilities include...** + Designing within the Vivint Design Library. + Contributing to and maintaining the Vivint Design Library. + Designing for accessibility needs. + Proactively surfacing issues that could impact timelines or user experience. + Design compelling experiences that will excite everyone who comes in contact with them. + Organizing, labeling, and structuring your files in a way that is understandable to others... allowing them to find and move through and comprehend the information you're sharing. + Creating prototypes. + Creating robust handoff documentation for engineering via our standardized handoff process + Working with engineers during and after the development of your products to ensure that the design intent is achieved. **Previous experience / qualifications** + Knowledgeable in a broad range of design methodologies. + A PDF or online portfolio demonstrating a thoughtful design process that clearly shows your ability to design pleasant and functional end to end experiences. + A passion for design with a high attention to detail. + Solid visual design skills. + Experience at all stages of the design process - making wireframes, building prototypes, crafting high-fidelity visual designs. + Comfort designing in Figma **You'll fit in well if...** + You are passionate about owning a product from start to finish. + You put people first, ego last. + You're not afraid to ask why. A lot. + You're comfortable with creating definition from ambiguity. + You are collaborative. + You are excited about the smart home space and are willing to think about innovative experiences without limits. **Working Conditions** + Open office environment + **Primary Location of Employment** : Lehi, UT + Based on placement location, the schedule of your work week will be a hybrid work schedule: a combination of remote work and in-office per team needs NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Vet/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills. Official description on file with Talent. Vivint, an equal opportunity employer, does not consider any protected traits (e.g., race, creed, color, religion, gender, national origin, non-job-related disability, age, or any other protected trait) when hiring-under federal, state, and local laws. We are a drug-free environment. We do not conduct pre-employment drug screening; however, we do conduct random drug testing on site.

This role is an entry level position in our Retention organization, additional career progression is available into any of the Retention Teams, including Account Management, Collections, and Existing Customer Sales. The Retention Coordinator is responsible for answering incoming calls, identifying reason for the call through discovery, and transferring to the correct department for handling. This position may also require scheduling or rescheduling sales appointments, service calls, and installs related to the Retention Team. Processing cancellation requests for some cancel types also possible. This is an entry level role for our Existing Customer Sales department. The intent of this role is to introduce our new team members to our ADT products, policies, and processes, and to prepare them to promote to the Existing Customer Sales Representative role. This promotion may take place anywhere from 60-180 days from your start date, depending on readiness. This is a remote position, but classroom and on the Job Training will be held onsite at 10401 Deerwood Park Blvd, Building 2 Jacksonville, FL 32256. The role follows a hybrid work-from-home model, requiring both remote and onsite work. After training, you will primarily work remotely, but may be required to report to the office for one week every 5-8 weeks. Essential Duties & Responsibilities include the following. To perform this job successfully, the Retention Coordinator may be expected to perform some, or all of the duties listed, and other duties as assigned. Answer incoming calls from customers and/or ADT employees. Identify the reason for the call through discovery. Determine proper solution for customer, make recommendation, and overcome objections if needed. Transfer the call to the appropriate group for handling that ensures the optimum customer experience. Schedule appointments where applicable. Reschedule service or installation appointments where applicable. Process cancellation requests where applicable. Performs other duties and related work as assigned Education/Work Experience Required: High school diploma or equivalent, some college preferred Experience in Customer Service and Sales/Retention preferred Experience working with multiple screens and programs Computer proficiency and problem-solving skills Skills/Abilities: Ability to persuade customer to agree on recommended path and/or overcome customer objections Self-motivated and a professional attitude. Ability to work varied hours based on business needs. Excellent time management, planning and proactive thinking skills. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Must be able to perform duties in a dynamic, fast paced work environment with frequent changes. Ability to maintain composure, keep emotions in check and avoid aggressive behavior, even in very difficult situations. Must be able to work with confidential information regarding customer accounts and employee files. Physical Demands: While performing the duties of this job, the employee is occasionally required to stand; walk; sit; twist; use hands to handle; push; pull or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment: Ability to work from home, and supply a distraction free environment, or in the office based on business needs.

As our customers' first point of contact, you will be the friendly voice of ADT, providing an excellent customer experience by troubleshooting their problems and providing technical support. We will rely on you to listen to our customers and use your deductive reasoning skills, technical expertise, creativity and passion for helping to meet their needs - and remind them that behind our great products is a focus on the customer experience with accountable and collaborative team members ready to help them. This role requires onsite work from our office located at: TN-Knoxville 10620 Kemp Fain Ln Once you have completed your training and spent at least one full calendar month in production, you may be eligible for a hybrid schedule, which includes two days of remote work per week. Eligibility is based on meeting the training and performance goals established by your manager. A day in the life of a Customer Service Inbound Monitoring Representative can look like: Receiving inbound calls related to recent alarm events. Providing basic technical support and troubleshooting devices across ADT systems. Handling incoming alarm calls and placing outgoing calls to verify alarm activity, dispatching the proper authorities, and notifying responsible parties. Relaying important information about their life-safety system and services, updating customer accounts and responding to inquiries about alarm activity. Paying attention to detail while documenting alarm handling procedures within the alarm screens. Helping customers understand the ADT noble purpose and providing customer lifestyle solutions. Coaching, team meetings or 1:1 development time to grow and develop your career at ADT. What's in it for you? You play an important role in saving lives for a living Paid Training. Once approved for hybrid work, ADT requires: Designated place to work from home. High speed internet. DSL, Cable or Fiber internet service with the ability to hardwire via ethernet from cable modem to your PC. At least 25mbps to of internet to download and 15mbps to upload. ADT provides great, highly competitive pay, paid time off, pet insurance, and other compensation perks (401k + matching, comprehensive medical benefits, etc.). We also offer tuition reimbursement for academic pursuits, adoption assistance, volunteer opportunities, childcare and eldercare resources, and much more. ADT offers a shift-differential policy that provides employees with supplemental pay on top of their hourly rate during times of higher-than-average customer call volume and when working less-desirable shifts. Pathway to promotion. ADT provides the opportunities and skills needed to learn and train so you can explore exciting opportunities across the ADT family that will continue to challenge and empower you. We're looking for someone with results they are proud of like: High school diploma or equivalent required. Minimum of one (1) year of customer service experience required. Technical aptitude, problem solving skills and ability to prioritize multiple items at once. Ability to be licensed in multiple states Pay and Benefits Disclosure: You will receive an hourly pay rate of $18.50 effective on your start date. You will receive an additional $1.50 per hour for being an Onsite or Hybrid employee. We offer employees access to healthcare benefits, a 401(k) plan and company match, short-term and long-term disability coverage, life insurance, wellbeing benefits and paid time off among others. Employees accrue up to 120 hours in their first year. Your accrual rate increases after your first year. We also offer 6 paid holidays. Anticipated application deadline for role 1.22.26. Role scheduled to start 2.16.26.

Welcome to the intersection of energy and home services. At NRG, we're driven by our passion to create a smarter, cleaner and more connected future. Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer and more sustainable homes. We are looking for a passionate and experienced **Senior Software Engineer** to join our Core technology team. You will play a key role in designing, building, and scaling microservices that power our sales tools and platforms. This is a high-impact role where you'll collaborate with cross-functional teams to deliver robust, scalable, and maintainable solutions. This role follows a hybrid work model, requiring the employee to be **on-site in our Lehi, UT office at least three days per week** to foster collaboration and team alignment. **Key Responsibilities** + Design and develop backend services using .NET Core / .NET 8 in a microservices architecture. + Collaborate with frontend developers, QAs, and product managers to deliver end-to-end features. + Write clean, maintainable, and testable code following best practices and SOLID principles. + Participate in code reviews, architecture discussions, and technical planning. + Mentor junior engineers and contribute to a culture of continuous improvement. + Ensure high performance, scalability, and reliability of services in production. + Work closely with DevOps to support CI/CD pipelines and ADO deployments. **Required Qualifications** + Bachelor's degree in Computer Science (or equivalent) and a 5+ years of professional experience in software development, with a strong focus on .NET technologies. + Proficiency in C#, ASP.NET Core, JavaScript, GIT, Azure Web Services and RESTful API development. + Solid understanding of microservices, event-driven architecture, and domain-driven design (DDD). + Experience with Cosmos DB or other similar distributed NoSQL databases with experience in performance tuning. + Strong understanding of software engineering fundamentals, data structures, and algorithms. + Experience with unit testing, integration testing, and test automation. + Familiarity with containerization (Docker) and orchestration (Kubernetes). + Excellent problem-solving skills and a collaborative mindset. + Experience working in a loosely coupled microservices environment. + Familiarity with frontend technologies (e.g., Vue, Angular) is a plus. + Experience with AI-assisted development and productivity tools such as GitHub Copilot with a focus on leveraging these tools to accelerate coding, improve code quality, and streamline development workflows. + Prior experience in a fast-paced, agile environment. **Why Join Us?** + Be part of a forward-thinking team driving AI and automation initiatives. + Work on impactful projects that directly support our sales operations and experience teams. + Enjoy a collaborative culture that values innovation, ownership, and growth. If you reside in or intend to work remotely from California, Colorado, Connecticut, Hawaii, Illinois, Minnesota, Nevada, New York, Ohio, Washington D.C., Washington State or another state or locality with a pay transparency law, you may contact *************** for compensation information related to this position and other information as required by applicable law. Please include the job title in your request. NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Protected Veteran Status/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills. EEO is the Law Poster (The poster can be found at *************************************************************************** Official description on file with Talent. Vivint, an equal opportunity employer, does not consider any protected traits (e.g., race, creed, color, religion, gender, national origin, non-job-related disability, age, or any other protected trait) when hiring-under federal, state, and local laws. We are a drug-free environment. We do not conduct pre-employment drug screening; however, we do conduct random drug testing on site.

Do you want to do a job that could potentially save lives every day? Do you want to be on the forefront of a technology partnership that will help create the future of smart security and automation?Then today is a good day to become an ADT Solutions Advisor for businesses. You'll be able to take advantage of our ever-expanding line of innovative automation and smart security products and solutions, and help make businesses smarter, and people safer - every day. This is your chance to join the leading security and automation company and grow with us. Interested in being a part of the growth? Keep reading. So, who's right for the job? A self-motivated, tech savvy individual driven to succeed. Someone who connects with people and enjoys meaningful interactions while expanding their network. Strives to deliver a great customer experience by building relationships and exhibiting empathy - no matter what the situation. Ultimately turning curious consumers into loyal customers. Someone who's willing to put in the work, knowing that you'll get out of it what you put into it. You'll use your strong communication and creative skills to demonstrate the value of our innovative security and smart business solutions to customers while explaining our products and services in-depth and recommending the right solutions. You will work in a dynamic, collaborative environment, working closely with customers and coworkers. This role involves providing solutions by visiting customers at their homes or businesses. Do you… Get satisfaction from helping people? Possess strong business insight, as well as general knowledge of key small business industries, technology trends in communities, and business challenges. Want to help protect what they value most, their people, property and assets? Have a curiosity for the newest tech? Adapt quickly to competitive and customer needs? Prioritize your time well? Like what you are reading above but still not sure? Don't worry. As the industry leader, ADT equips you with specialized training and the tech you need to meet your financial goals. What's in it for you: Unlimited earning potential with uncapped commissions (our top performers earn $150K+!) Training wage of up to $4,000 over the first 8 weeks of employment Comprehensive benefits package (Medical, Dental, Vision, 401k w/match, tuition reimbursement Paid Time Off Mileage compensation Career growth opportunities Ability to work flexible hours to accommodate our customers' needs Still not convinced? Check out videos of our professionals who make it part of their life's mission: ADT professionals Check out more about life at ADT here. Read more about ADT + Google here. Pay and Benefits Disclosure: Sales advisors will receive uncapped commission plus a training wage of up to $4,000 over the first 8 weeks of employment. Commissions are paid on a percentage of the products or services sold and eligible for a monthly performance bonus. Based upon performance, new sales advisors can expect to earn $85,000, while experienced sales advisors can earn over $150,000. If you are not sure you're ready for a commission-only sales position, please apply to discuss the role and training program. We offer employees access to healthcare benefits (medical, dental and vision), a 401(k) plan with company match, tuition reimbursement, mileage reimbursement, short-term and long-term disability coverage, life insurance, wellbeing benefits and paid time off among others.

Welcome to the intersection of energy and home services. At NRG, we're driven by our passion to create a smarter, cleaner and more connected future. Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer and more sustainable homes. About Vivint At Vivint, we're redefining the smart home experience. Our mission is to make homes smarter, safer, and more connected through cutting-edge technology and exceptional customer service. As a Senior Telecom Engineer, you'll play a pivotal role in shaping how millions of customers interact with Vivint-from support calls to automation triggers-by building seamless, scalable, and intelligent telecom solutions. What You'll Do - Lead the design, deployment, and optimization of Genesys Cloud and Amazon Connect platforms for Vivint's contact center operations - Build and maintain intelligent IVRs, dynamic call flows, and natural language call routing experiences that align with Vivint's smart home ecosystem - Develop and maintain API integrations and data actions to automate workflows and enhance customer interactions - Collaborate with engineering, product, and internal business partners to deliver robust telecom solutions that meet operational and customer experience goals - Monitor and troubleshoot voice infrastructure, ensuring high availability and performance across all channels - Build custom scripts and tools using JavaScript to support advanced call routing, reporting, and integrations - Mentor junior engineers and contribute to Vivint's telecom architecture roadmap - Stay ahead of industry trends and recommend innovations that improve customer experience and operational efficiency What You Bring - High School Diploma or GED required - 5+ years of experience in telecom engineering, with a strong focus on cloud-based contact center technologies - Proven expertise in Genesys Cloud and Amazon Connect, including configuration, routing, and analytics - Demonstrated ability to build IVRs, design call flows, and implement natural language call routing using tools like Lex, Genesys Architect, or equivalent - Solid understanding of RESTful APIs, OAuth, and data actions for platform integrations - Proficiency in JavaScript for scripting and automation - Familiarity with VoIP protocols, SIP, and network diagnostics - Strong communication skills and a collaborative mindset - Ability to work effectively with cross-functional teams and internal business partners Preferred Qualifications - Experience integrating telecom platforms with smart home systems or IoT devices - Knowledge of AWS services like Lambda, S3, and DynamoDB - Certifications in Genesys Cloud or Amazon Connect - Experience with CRM platforms (e.g., Salesforce, Zendesk) Work Environment + Remote Why Vivint? - Work at the intersection of telecom and smart home innovation - Join a mission-driven company that values creativity, ownership, and impact - Competitive compensation, benefits, and opportunities for growth - Be part of a team that's transforming how people live, work, and connect The salary range for this role is $95,440 - $157,476. Pay is based on several factors, including but not limited to education, work experience, certifications, etc. If you reside in or intend to work remotely from California, Colorado, New York or Washington State, you may contact *************** for compensation information related to this position and other information as required by applicable law. Please include the job title in your request. NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Vet/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills. Official description on file with Talent. Vivint, an equal opportunity employer, does not consider any protected traits (e.g., race, creed, color, religion, gender, national origin, non-job-related disability, age, or any other protected trait) when hiring-under federal, state, and local laws. We are a drug-free environment. We do not conduct pre-employment drug screening; however, we do conduct random drug testing on site.

Welcome to the intersection of energy and home services. At NRG, we're driven by our passion to create a smarter, cleaner and more connected future. Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer and more sustainable homes. **Who Are We:** Vivint Smart Home is a leading smart home company in North America. Vivint delivers an integrated smart home system with in-home consultation, professional installation and support delivered by its Smart Home Pros, as well as 24/7 customer care and monitoring. Dedicated to redefining the home experience with intelligent products and services, Vivint recently celebrated a milestone of protecting more than 2 million families. Vivint was named to the Forbes list of "America's Best Employers for Diversity" in 2020 and 2019, and to the Forbes list of "America's Best Employers" in 2018. The company has a strong commitment to philanthropy and received a 2020 Gold Halo Award from Engage for Good for group volunteerism. Vivint is the largest tech employer in Utah and has received multiple awards for innovation, including being named among Fast Company's "World's 50 Most Innovative Companies." Vivint is one of, if not the, largest Salesforce customers in the state with more than 4,700 full license users. The team works on exciting Salesforce products including Digital Engagement, Feedback Management, Sales & Service Cloud, Heroku, Einstein Bots, and others. We believe in fully leveraging and being at the cutting-edge of Salesforce to help serve our 2 million customers. **The Role:** We are looking for a highly skilled **Sr** . **IT Finance Administrator** to take ownership of our core platforms for loan management and billing/payment applications. The Senior Finance Administrator will be responsible for the day-to-day administration, configuration, and optimization of our loan servicing and billing/payment systems. This is a key cross-functional role that ensures our platforms are stable, secure, and aligned with business needs. **What you will be working on:** + Act as the primary administrator for loan management and billing/payment systems + Manage system configuration, user access/roles, workflows, and integrations. + Serve as the liaison between business teams (finance, ops, customer service) and technical teams. + Provide mentorship, task prioritization, and performance feedback to team members. + Run a sequence of daily, weekly, and monthly billing operations tasks that accomplish billing processes including invoicing, payments, refunds, etc. + Oversee regular audits of system performance, data integrity, and security. + Lead platform upgrades, new feature rollouts, and testing (UAT). + Monitor system alerts and respond to incidents or service disruptions. + Analyze data in databases, reports, logs, logging tools and other sources to help identify and assess the impact of production issues. + Collaborate with vendors and internal stakeholders to troubleshoot issues and improve system functionality. + Develop and maintain SOPs, user guides, and documentation. + Understand SOX controls and act as control owner. Ensure controls are kept current, adhered to and are audited on a regular basis. Work with internal and external audit teams to perform and document audits. + Train internal users and support adoption of system features. + Proactively identify and implement process improvements and automation opportunities. **Who will you work with:** You will collaborate with business stakeholders, product managers, program managers, and cross-functional technical teams within the IT organization **What we're looking for:** + 7+ years of experience administering enterprise loan management or billing/payment platforms. + Strong understanding of loan servicing workflows, billing and payment processes. + Proficiency in Excel reporting, SQL, and Business Intelligence software tools + Strong analytical and problem-solving abilities. + Excellent communication and stakeholder management skills. + Bachelor's degree in computer science, Software Engineering, Information Systems, or equivalent + Working experience with Zuora (workflows) or other financial applications is a strong plus + Understanding of APIs, system integrations, and data flows between platforms. + Experience with Reporting tools or scripting languages is a plus. Learn about the Vivint Culture (*************************************** and why it's a great place to grow your career! Here are some highlighted perks you should ask us about: + Free daily lunch and drinks on site + Paid holidays and flexible paid time away + Employee/Friends/Family Discounts + Onsite health clinic, gym, gaming tables + Medical/dental/vision/life coverage & 24/7 Medical Hotline + 401(k) + Employer Match + Employee Resource Groups **WORKING CONDITIONS:** + Hybrid in office, 4 Days a week _This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines._ SAFETY: _Vivint enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe working environment. Each new employee is responsible for completing all training requirements. Additionally, the employee must accept they have responsibility for maintaining the safety of themselves, their co-workers, and the public. Employee must adhere to all written and verbal instructions, promptly report and correct all hazards or unsafe conditions, question non-standard operations or unmitigated hazards, and provide feedback to management on all safety issues._ If you are an active Vivint employee, please apply through Workday by searching "Find Jobs". If you reside in or intend to work remotely from California, Colorado, Connecticut, Hawaii, Illinois, Minnesota, Nevada, New York, Ohio, Washington D.C., Washington State or another state or locality with a pay transparency law, you may contact *************** for compensation information related to this position and other information as required by applicable law. Please include the job title in your request. NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Vet/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills. Official description on file with Talent. Vivint, an equal opportunity employer, does not consider any protected traits (e.g., race, creed, color, religion, gender, national origin, non-job-related disability, age, or any other protected trait) when hiring-under federal, state, and local laws. We are a drug-free environment. We do not conduct pre-employment drug screening; however, we do conduct random drug testing on site.

What You Will Do As a Sourcing & Vendor Management Intern, you'll play a key role in optimizing procurement and vendor processes. You'll support day-to-day operations, help analyze supplier data and assist in improving sourcing strategies that align with company goals. Key responsibilities: Analyze spend data and prepare supplier scorecards Support RFx (RFI, RFP, RFQ) coordination and documentation Maintain and update vendor contract databases Research market trends to support sourcing strategy Assist with supplier onboarding and compliance audits Collaborate with cross-functional teams to ensure vendor alignment and performance What You Need to Be Successful Currently pursuing a Master's degree in Supply Chain Management, Business, Finance, or a related field, with an expected graduation date between December 2026 and August 2027 Strong analytical and organizational skills with great attention to detail Effective communication and interpersonal skills Ability to manage multiple priorities in a fast-paced environment Proactive and eager to learn with a self-starter attitude What Will Set You Apart Proficiency in Excel and familiarity with procurement/ERP tools like Ariba, Oracle, IronClad, or Zip Previous experience or coursework related to sourcing or vendor management Comfortable working independently and collaboratively with internal teams Interest in process improvement and operational efficiency in procurement functions How ADT invests in you: Culture of professional development & training, including access to LinkedIn Learning, collaborative team support, and exposure to meaningful, real-world projects Front-line experience and opportunities to learn directly from leaders through our Executive Leadership Team (ELT) Speaker Series Commitment to equity and inclusion through ongoing initiatives, employee resource groups, and employee recognition programs Volunteer opportunities to give back and make a difference in the communities we serve Compensation & Internship Details Compensation: $22/hour for undergraduates, $25/hour for those enrolled in a graduate program. Work Schedule: A 40-hour workweek is expected, with interns on-site from Monday to Thursday in our Boca Raton Headquarters, and the option to work remotely on Fridays, depending on team schedules. U.S. Citizenship or Permanent Residency is required, as we do not offer sponsorship. Must be available for the entire duration of the internship program, from May 18-July 30, 2026. Housing allowance and relocation assistance are not offered for Internship roles. Why you'll love working here: We boldly shape the future, embracing change, taking smart risks, and continuously improving to create the best experiences. We lead by taking ownership, empowering you to make decisions, solve problems proactively, and support each other with empathy. We unite and win together, fostering teamwork, breaking down silos, and achieving shared goals through inclusivity and collaboration. We elevate to serve a greater purpose, going above and beyond to earn trust, celebrate wins, and value every perspective. EEO Statement: ADT is an Equal Employment Opportunity (EEO) Employer. We celebrate diversity and are committed to building an inclusive team that represents a variety of backgrounds, perspectives, and skills. ADT strives to ensure every employee and applicant feels valued. Visit us at jobs.adt.com/diversity to learn more.

As our customers' first point of contact, you will be the friendly voice of ADT, providing an excellent customer experience by troubleshooting their problems and providing technical support. We will rely on you to listen to our customers and use your deductive reasoning skills, technical expertise, creativity and passion for helping to meet their needs - and remind them that behind our great products is a focus on the customer experience with accountable and collaborative team members ready to help them. ***This role requires onsite work from our office located at: 285 Thruway Park Dr. West Henrietta, NY 14586*** Once you have completed your training and spent at least one full calendar month in production, you may be eligible for a hybrid schedule, which includes two days of remote work per week. Eligibility is based on meeting the training and performance goals established by your manager. A day in the life of a Customer Service Inbound Monitoring Representative can look like: Receiving inbound calls related to recent alarm events. Providing basic technical support and troubleshooting devices across ADT systems. Handling incoming alarm calls and placing outgoing calls to verify alarm activity, dispatching the proper authorities, and notifying responsible parties. Relaying important information about their life-safety system and services, updating customer accounts and responding to inquiries about alarm activity. Paying attention to detail while documenting alarm handling procedures within the alarm screens. Helping customers understand the ADT noble purpose and providing customer lifestyle solutions. Coaching, team meetings or 1:1 development time to grow and develop your career at ADT. What's in it for you? You play an important role in saving lives for a living Paid Training. Remote work options, following training and eligibility. Once approved for remote work, ADT requires: Designated place to work from home. High speed internet. DSL, Cable or Fiber internet service with the ability to hardwire via ethernet from cable modem to your PC. At least 25mbps to of internet to download and 15mbps to upload. ADT provides great, highly competitive pay, paid time off, pet insurance, and other compensation perks (401k + matching, comprehensive medical benefits, etc.). We also offer tuition reimbursement for academic pursuits, adoption assistance, volunteer opportunities, childcare and eldercare resources, and much more. ADT offers a shift-differential policy that provides employees with supplemental pay on top of their hourly rate during times of higher-than-average customer call volume and when working less-desirable shifts. Pathway to promotion. ADT provides the opportunities and skills needed to learn and train so you can explore exciting opportunities across the ADT family that will continue to challenge and empower you. We're looking for someone with results they are proud of like: High school diploma or equivalent required. Minimum of one (1) year of customer service experience required. Technical aptitude, problem solving skills and ability to prioritize multiple items at once. Ability to be licensed in multiple states Pay and Benefits Disclosure: You will receive an hourly pay rate of $18.50 effective on your start date. You will receive an additional $1.50 per hour for being an Onsite or Hybrid employee. We offer employees access to healthcare benefits, a 401(k) plan and company match, short-term and long-term disability coverage, life insurance, wellbeing benefits and paid time off among others. Employees accrue up to 120 hours in their first year. Your accrual rate increases after your first year. We also offer 6 paid holidays. Anticipated application deadline for role 1.22.26. Role scheduled to start 2.16.26.

What You'll Do: We are seeking a motivated and dynamic Resale Sales Representative to join our team. In this role, the Resale Sales Representative is responsible for selling reactivation services and upgraded products within an assigned territory to customers who have a previously discontinued ADT system while maintaining the assigned sales quota and following established guidelines. The representative will focus on improving resale rates by strengthening relationships with out-of-service accounts and protecting a key source of growth. Key Responsibilities: • Identify and engage prospects using innovative lead generation techniques to maximize outreach. • Deliver compelling sales presentations and proposals to prospects, emphasizing the unique benefits and advantages of our products and services compared to competitors. • Manage the work order process and ensure all documentation is completed following approved and standardized procedures. • Conduct post-installation follow-ups with customers to confirm that commitments were fulfilled and to generate referrals. • Enhance customer retention by proactively affirming customer satisfaction following the completion of services. What You'll Need: • Sales Experience: While consumer sales experience is preferred, it is not a requirement. • Lead Generation Skills: Ability to independently generate sales leads and develop new business opportunities. • Strong Communication: Exceptional communication and negotiation skills to foster solid relationships with customers. • Adaptability: Ability to adjust to a variety of customer scenarios and maintain a proactive approach. • Problem-solving abilities: Effective problem-solving skills with a focus on consultative sales solutions. • Time Management: Strong time management skills to effectively pursue and nurture leads independently. • Salesforce Proficiency: Comfortable using Salesforce for tracking and managing customer relationships and follow-ups. • Ambition and Drive: A results-driven individual with an entrepreneurial mindset dedicated to expanding the sales pipeline. • Transportation: A valid driver's license, a clean driving record, and reliable transportation. • Availability: Willing to work full-time, with flexible hours, including evenings and weekends, to maximize lead generation. Minimum Qualifications: • Education: High school diploma or equivalent Required Licensing • Valid driver's license Our Culture: BLUE At ADT, we live by the BLUE principles: Bold, Lead, Unite, and Elevate. These values define our culture and guide our actions: • Bold: We take risks, innovate, and embrace new challenges with confidence. • Lead: We inspire and guide our customers and colleagues towards success. • Unite: We work together as a team, fostering collaboration and inclusivity. • Elevate: We strive for excellence, continually improving ourselves and our offerings. Benefits: • Unlimited earning potential with a 100% commission-based compensation plan. • Training wage of up to $4,000 over the first 8 weeks of employment, along with comprehensive training and continuous support. • Opportunities for career advancement within ADT. • Supportive work environment that fosters professional growth. • Robust benefits package, including Medical, Dental, Vision, and 401k match. • Paid Time Off (PTO) and mileage reimbursement. • Flexibility in working hours to meet customer needs. If you are a driven and ambitious individual who thrives in a fast-paced, commission-based environment and aligns with our BLUE values, we want to hear from you! Ready to embark on a rewarding sales career? Apply now and join our team! Pay and Benefits Disclosure: Sales advisors will receive uncapped commission plus a training wage of up to $4,000 over the first 8 weeks of employment. Commissions are paid on a percentage of the products or services sold and eligible for a monthly performance bonus. Based upon performance, new sales advisors can expect to earn $105,000, while experienced sales advisors can earn over $150,000. If you are not sure you're ready for a commission-only sales position, please apply to discuss the role and training program. We offer employees access to healthcare benefits (medical, dental and vision), a 401(k) plan with company match, tuition reimbursement, mileage reimbursement, short-term and long-term disability coverage, life insurance, wellbeing benefits and paid time off among others.

Why Choose ADT? At ADT, it's more than a job, it's a noble purpose that defines us. We are the leading provider of electronic security, interactive home and business automation and monitoring services for residences and small businesses in the United States. Every employee, from our executive leadership team to our support centers are united under one noble purpose, we help save lives for a living. We are everyday heroes. You are doing more than earning a paycheck, you're in an important role that makes an impact in the lives of our customers every single day. Join a company of individuals with passion, commitment, drive and ambition, using and developing our talents for good at work, home and our communities. Major Responsibilities: A Customer Service Monitoring Representative is responsible for monitoring and dispatching proper authorities for residential and small business alarms as well as contacting appropriate responsible parties. This role is a pivotal part of our noble purpose to help save lives and is the first step in helping protect our customers when an alarm signal is received. ***This role requires onsite work from our office located at: 285 Thruway Park Dr. West Henrietta, NY 14586 *** Once you have completed your training and spent at least one full calendar month in production, you may be eligible for a hybrid schedule, which includes two days of remote work per week. Eligibility is based on meeting the training and performance goals established by your manager. A day in the life of a Customer Service Monitoring Representative can look like: You will work in a dynamic, collaborative environment, working closely with customers and coworkers. Handling incoming alarm calls and placing outgoing calls to verify alarm activity, dispatching the proper authorities, and notifying responsible parties. Paying attention to detail while documenting alarm handling procedures within the alarm screens. Completing alarm processing in accordance with departmental procedures. Providing alarm reset instructions and basic troubleshooting to customers during outbound alarm calls and inbound alarm call backs. Receiving inbound calls related to alarm call back inquires. When you commit to us-we commit to you. Our employees receive a comprehensive, full benefits package that includes: What's in it for you? You play an important role in saving lives for a living Paid Training. Once approved for hybrid work, ADT requires: Designated place to work from home. High speed internet. DSL, Cable or Fiber internet service with the ability to hardwire via ethernet from cable modem to your PC. At least 25mbps to of internet to download and 15mbps to upload. ADT provides great, highly competitive pay, paid time off, pet insurance, and other compensation perks (401k + matching, comprehensive medical benefits, etc.). We also offer tuition reimbursement for academic pursuits, adoption assistance, volunteer opportunities, childcare and eldercare resources, and much more. ADT offers a shift-differential policy that provides employees with supplemental pay on top of their hourly rate during times of higher-than-average customer call volume and when working less-desirable shifts. Pathway to promotion. ADT provides the opportunities and skills needed to learn and train so you can explore exciting opportunities across the ADT family that will continue to challenge and empower you. We're looking for someone with results they are proud of like: High school diploma or equivalent required Minimum of six (6) months of customer service experience required Ability to be licensed in multiple states Technical aptitude, problem solving skills and ability to prioritize multiple items at once Pay and Benefits Disclosure: You will receive an hourly pay rate of $17.50 effective on your start date. You will receive an additional $1.50 per hour for being an Onsite or Hybrid employee. We offer employees access to healthcare benefits, a 401(k) plan and company match, short-term and long-term disability coverage, life insurance, wellbeing benefits and paid time off among others. Employees accrue up to 120 hours in their first year. Your accrual rate increases after your first year. We also offer 6 paid holidays. The anticipated end date for application submission is 1/23/26. The role is scheduled to start 2/16/26.

Who is Vivint? We are Vivint, a billion-dollar tech company who has over 1.8 million current subscribers. We are the #1 Home Automation & Security Company in the Nation. We are looking for high quality individuals to join Vivint's front-line ranks on Vivint's major growth engine. Our team is obsessed with our proven sales process to ensure protection and peace of mind for all customers and homeowners nationwide. With Vivint's comprehensive training and support, you'll be part of a dynamic team of Sales Representatives who are all dedicated to achieving their goals and making an impact in their community. Forbes' "Best Home Security Company of 2022" Forbes' "Best Employers for Diversity 2022" Newsweek's Top 100 "Most Loved Workplaces" in 2021 Inc Magazine's "Best Led Companies" list Sales Representative Job Description: As a Vivint Sales Representative, you'll be responsible for going door to door, promoting and selling Vivint's innovative products and services to potential customers. Sales Representatives are vital in helping homeowners understand the importance of Home Automation & Security while proactively earning their business. Own the sales process from start to finish with the support of the best Customer Service, Operations and Installation teams in the industry. What We're Looking For: Ability to make great first impressions and a desire to help people. You must be able to think quickly on your feet and identify solutions you learned in training to help solve customer problems. Professional approach with in-home presentations and proposals. A strong hunger to achieve goals. Desire to educate homeowners on the positive effects of Home Automation & Security. Job Requirements: Sales experience is a plus but not required. Customer Support experience is a plus. Live within 1 hour of office location. Must be honest and empathetic to the needs of customers. Compensation: Commission only that is based on performance. Uncapped commission structure. Average full-time $80,000-$90,000 annually, with an upside of $200,000+ Job Types: Full-Time or Part-Time Hiring Immediately

As our customers' first point of contact, you will be the friendly voice of ADT, providing an excellent customer experience by troubleshooting their problems and providing technical support. We will rely on you to listen to our customers and use your deductive reasoning skills, technical expertise, creativity and passion for helping to meet their needs - and remind them that behind our great products is a focus on the customer experience with accountable and collaborative team members ready to help them. ***This role requires onsite work from our office located at: 285 Thruway Park Dr. West Henrietta, NY 14586*** Once you have completed your training and spent at least one full calendar month in production, you may be eligible for a hybrid schedule, which includes two days of remote work per week. Eligibility is based on meeting the training and performance goals established by your manager. A day in the life of a Customer Service Inbound Monitoring Representative can look like: Receiving inbound calls related to recent alarm events. Providing basic technical support and troubleshooting devices across ADT systems. Handling incoming alarm calls and placing outgoing calls to verify alarm activity, dispatching the proper authorities, and notifying responsible parties. Relaying important information about their life-safety system and services, updating customer accounts and responding to inquiries about alarm activity. Paying attention to detail while documenting alarm handling procedures within the alarm screens. Helping customers understand the ADT noble purpose and providing customer lifestyle solutions. Coaching, team meetings or 1:1 development time to grow and develop your career at ADT. What's in it for you? You play an important role in saving lives for a living Paid Training. Remote work options, following training and eligibility. Once approved for remote work, ADT requires: Designated place to work from home. High speed internet. DSL, Cable or Fiber internet service with the ability to hardwire via ethernet from cable modem to your PC. At least 25mbps to of internet to download and 15mbps to upload. ADT provides great, highly competitive pay, paid time off, pet insurance, and other compensation perks (401k + matching, comprehensive medical benefits, etc.). We also offer tuition reimbursement for academic pursuits, adoption assistance, volunteer opportunities, childcare and eldercare resources, and much more. ADT offers a shift-differential policy that provides employees with supplemental pay on top of their hourly rate during times of higher-than-average customer call volume and when working less-desirable shifts. Pathway to promotion. ADT provides the opportunities and skills needed to learn and train so you can explore exciting opportunities across the ADT family that will continue to challenge and empower you. We're looking for someone with results they are proud of like: High school diploma or equivalent required. Minimum of one (1) year of customer service experience required. Technical aptitude, problem solving skills and ability to prioritize multiple items at once. Ability to be licensed in multiple states Pay and Benefits Disclosure: You will receive an hourly pay rate of $18.50 effective on your start date. You will receive an additional $1.50 per hour for being an Onsite or Hybrid employee. We offer employees access to healthcare benefits, a 401(k) plan and company match, short-term and long-term disability coverage, life insurance, wellbeing benefits and paid time off among others. Employees accrue up to 120 hours in their first year. Your accrual rate increases after your first year. We also offer 6 paid holidays. Anticipated application deadline for role 1.22.26. Role scheduled to start 2.16.26.