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  • AVP, Technology - PayPal Savings Technology Lead

    Synchrony Financial 4.4company rating

    Canton, OH job

    Job ID: 2503847 Job Description: Role Summary/Purpose: The AVP, PayPal Savings Technology Lead is responsible for providing technical expertise and process execution to support the PayPal Savings program. This individual acts as the technical point of contact, coordinating technology oversight, program delivery, solution architecture, governance, audits, issue management, and support the identification of key technology risks. This role will be responsible for oversight across cross functional and cross client teams to ensure compliance with Synchrony standards. Our Way of Working We're proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events. Essential Responsibilities: Partner with key stakeholders (including GMs, PayPal leaders, product and technology leads, architects and other stakeholders) to implement deposit product features and provide ongoing communication through project execution. Provide oversight over all the phases of SDLC including but not limited to technical requirements, design/architecture, build, testing, QA, and Production deployment. Manage technology relationship with PayPal and internal cross-functional business and technology teams. Support project and program management for the PayPal Savings program, focusing on Synchrony governance and oversight requirements of PayPal led initiatives Coordinate internal cross functional workstreams to ensure leadership is up to date on status of the program. Ability to analyze production defects, troubleshoot systems, identify root cause, and implement fixes. Own technology L3 governance activities related to PayPal Savings, including the ongoing identification, assessment of key operational risks (RCSA's) and the effectiveness of controls that address those risks. Act as the primary technical liaison for internal and external audits, coordinating documentation requests, managing responses, and driving resolution of audit findings. Document IT oversight governance of key processes, reviews, controls, and governance processes, including but not limited to projects, production incidents, disaster recovery testing. Participate in issue management processes including Enterprise Governance, Risk Management and Compliance (EGRC) processes. Perform other duties and/or special projects as assigned. Qualifications/Requirements: Bachelor's degree in Computer Science, Engineering, or a related field with minimum 4+ years of experience in Information Technology OR in lieu of the Bachelor's degree, High School diploma and minimum 8 years of experience in Information Technology. Prior experience as technical lead/technical project or program manager Experience owning and delivering a mission critical projects on time and within budget Willing to work in a fast-paced environment with PayPal as well as internal cross functional teams Ability to develop and maintain strong collaborative relationships at all levels across IT and Business Stakeholders. Excellent written and oral communication skills. Adept at presenting complex topics, influencing and executing with timely / actionable follow-through. Desired Characteristics: Prior work experience in Banking/FinTech company Ability to drive strong partnerships with second line teams Demonstrated ability to manage complexity and multiple initiatives Experience in retail deposits, regulatory, or risk Experience dealing with sensitive data and software development in highly regulated environment Demonstrated experience in working with partners and clients Leadership experience operating at a strategic level as part of a cross functional team Experience operating as part of a cross functional team Use of advanced technical & analytical competencies in driving effective strategic goals Advanced experience with SAS/SQL or other related analytic tools Experience in leading QA teams Experience with Client/Partner management Grade/Level: 11 The salary range for this position is 90,000. 00 - 155,000. 00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U. S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at **************. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Information Technology
    $92k-115k yearly est. 2d ago
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  • Specialty Wealth Asset Administration Officer II - (Trust Real Estate)

    City National Bank 4.9company rating

    Remote or Wilmington, DE job

    SPECIALTY WEALTH ASSET ADMINISTRATION OFFICER II WHAT IS THE OPPORTUNITY?This is an advanced level Specialty Wealth Assets Officer position, responsible for supporting the asset management and administration of Trust Real Estate, Closely Held Businesses, and Mineral/Oil/Gas interests held in fiduciary accounts. Under general guidance from the SWA team, this position facilitates the addition and removal of assets from accounts, processing of income and asset-related expenses, assistance with the collection of information/documents related to general request or regulatory requirements, updating of inter-department tracking reports, as well as general support of the asset management team. This position is also responsible to assist on more complex accounts, tasks and projects related to the administration of the SWA team and its operations. Develop and maintain relationships with colleagues and clients (as necessary) to help execute day to day administrative functions. Maintain up-to-date knowledge of account activity by reviewing various reports. WHAT WILL YOU DO? Process administrative tasks related to Specialty Wealth Assets, including the processing of income/expenses, property taxes, insurance matters, etc., in accordance with account agreements and established procedures. Prepare and submit documents related to account openings and closings. Provide customer service to trust clients, businesses and professionals, as well as, administrative support to SWA officers and management. Initiate annual administrative review of accounts. Review files for completed forms, codes, review income/expenses and transactions and for accuracy. Prepare and maintain accurate account and departmental documentation, files, and records. Provide client service by responding and researching client and colleague inquires by phone, email, and written communications. Assist with complicated accounts, processes, projects, and tasks, as assigned. Maintain various tracking spreadsheets and logs for the group. Attend both internal and external calls, events, and meetings with clients, COI's, and vendors (as required). Maintain proficient knowledge of and demonstrate ongoing compliance with all laws and regulations applicable to this position, ensure ongoing adherence to pertinent policies, procedures, and internal controls, and meet all job-specific training requirements in a timely fashion. Maintain all appropriate training and continuing education requirements for both internal programs and external licenses and certifications. Perform other related duties as assigned or directed. WHAT DO YOU NEED TO SUCCEED? Required Qualifications* H.S. Diploma Minimum 8 years of administrative/clerical experience And Minimum 5 years of experience in a real estate industry Or Minimum 5 years of experience in Personal Trust administration Additional Qualifications Strong written and verbal communication skills Ability to gather, arrange, compile, interpret, analyze, summarize and evaluate information and data to identify opportunities and formulate conclusions and recommended actions Ability to set priorities, and objectives Demonstrate working knowledge of trust administration Demonstrate excellent working knowledge or real estate, closely held entities, and/or mineral/oil/gas interests WHAT'S IN IT FOR YOU?CompensationStarting base salary: $65,296 - $104,304 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. Benefits and PerksAt City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date Generous 401(k) company matching contribution Career Development through Tuition Reimbursement and other internal upskilling and training resources Valued Time Away benefits including vacation, sick and volunteer time Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs Career Mobility support from a dedicated recruitment team Colleague Resource Groups to support networking and community engagement Get a more detailed look at our Benefits and Perks. ABOUT USSince day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us. INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENTCity National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. *Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled. Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.
    $65.3k-104.3k yearly 2d ago
  • Third Party Risk Management Lead

    City National Bank 4.9company rating

    Remote or New York, NY job

    THIRD PARTY RISK MANAGEMENT LEADWHAT IS THE OPPORTUNITY?Third Party Risk Management (TPRM) Lead is responsible for providing Enterprise wide third party risk management services, including taking a lead role to define, implement, and maintain a risk framework, operating model, policies, procedures, governance and oversight programs for all lines of business and subsidiaries. CNB established the TPRM program as a second line function, enabling CNB to manage third party risk effectively and efficiently, relative to its size and complexity. The lead is responsible for ensuring the program meets regulatory guidance, aligns with CNB's parent company, and incorporate changes as necessary.WHAT WILL YOU DO? In partnership with the TPRM Program Manager, develop a successful implementation plan consisting of: Assist with the development and execution of an TPRM risk framework, policies and procedures Direct assessments on key controls and overall compliance with the TPRM program, including the timeliness, completeness, and accuracy of risk assessments. Provide risk-consulting serves to first line third party risk managers for complex arrangements. Develop risk analysis and reporting, including risk metrics, for dissemination to both first line of defense (technology) leadership, risk management committees, CNB's parent holding company, and CNB's regulators. Streamline processes for risk identification and assessment, control assessment, testing and issue management. Lead continuous improvement activities and initiatives for TPRM, working with stakeholders, subject matter experts, and analysis of exception reports to define issues, determine root cause, and determine appropriate changes. Identify and assess requirements for CNB's GRC system to increase automation, and process effectiveness and efficiency. Responsible for reviewing SSAE 18 reports for CNB's third parties and evaluate for completeness, appropriateness, and assess impact to CNB on findings and exceptions to support CNB's Sarbanes Oxley, FDICA, and SOC programs. Manage coordination of assignment of resources based on demand and capacity, and required subject matter expertise, including augmenting internal staff with external resources as necessary. Ensure appropriate escalate of issues to first line and senior management as required. WHAT DO YOU NEED TO SUCCEED?Required Qualifications* Minimum of 7 years of third party risk management, assurance and / or oversight or relevant supplier or third party audit or compliance experience Minimum of 4 years of experience in risk and controls for information technology and cybersecurity, appropriately scoping assessments, providing credible challenges, and performing assurance testing. Minimum of 4 years working with a GRC system, incorporating continuous improvement for the system and process. Additional Qualifications Comprehensive knowledge of third party and information technology risk management processes and methodologies Experience using third party risk management /Governance, Risk and Compliance (GRC) systems Experience assessing contracts, including master service agreements, statements of work, and license agreements. Experience assessing cloud servicing arrangements Knowledge of and experience in designing and operating governance, frameworks and processes to comply with vendor management / third party risk management related regulatory requirements, guidance and oversight (OCC 2013-29, Fed SR 13-19 or other relevant third party risk management / vendor management regulation applicable to the financial services industry) Currently hold or quickly obtain industry recognized third party risk management or vendor management certification Excellent oral and written communication skills; experience performing both detailed and executive-level documentation Advanced knowledge of Microsoft Office tools; specifically, Excel, PowerPoint and SharePoint Experience with reporting platforms such as Tableau, SQL scripts, and Microsoft SSRS desirable WHAT'S IN IT FOR YOU?CompensationStarting base salary: $99,000 - $176,000 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. Benefits and PerksAt City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date Generous 401(k) company matching contribution Career Development through Tuition Reimbursement and other internal upskilling and training resources Valued Time Away benefits including vacation, sick and volunteer time Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs Career Mobility support from a dedicated recruitment team Colleague Resource Groups to support networking and community engagement Get a more detailed look at our Benefits and Perks. ABOUT USSince day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us. INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENTCity National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. *Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled. Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.
    $99k-176k yearly 1d ago
  • SVP& GM, PayPal Branded Products

    Synchrony Financial 4.4company rating

    Remote or Bentonville, AR job

    Job ID: 2600064 Job Description: Role Summary/Purpose: As the General Manager of PayPal branded credit products, the role is responsible for leading and managing all aspects of the Client relationship and portfolio performance for the PayPal co-brand cards as well as PayPal Credit. The role of the GM is to effectively grow assigned portfolio to increase assets/accounts within defined risk parameters, profitably execute growth initiatives, introduce additional products, lead Synchrony's cross-functional team, manage assigned resources and enhance the client relationship in order to retain and grow the business. Our Way of Working We're proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events. This role requires the individual to go into a Synchrony Hybrid Hub Location on a regular basis. Essential Responsibilities: Requires complex judgment based on advanced analytical thought. Develop and manage strategic action plans to achieve performance targets; within defined risk parameters. Lead the cross-functional client team in supporting the client as well as achieving key deliverables. Understand portfolio dynamics to develop, support and implement key business strategies. Understand and deliver key client metrics. Own and drive overall portfolio financial performance as well as key growth metrics. Provide leadership to ensure adherence with all external and internal Compliance and Regulatory requirements. Assess client teams' performance against goals and take proactive action as needed. Develop and maintain excellent working relationship with the client and all key stakeholders. Interface/partner with functional peers in establishing strategies to support the client & sales agendas. Lead the development process for all performance targets. Perform other duties and/or special projects as assigned Qualifications/Requirements: Bachelor's degree or 15 years of relevant experience. Minimum 10 years of credit card portfolio management experience at a senior level. Demonstrated success leading a team with proven track record of delivering results. Deep and broad knowledge/ understanding of multiple business models and business/ financial strategies across a range of geographies and business sectors. Minimum of 8 years experience in Client relationship building and client management skills. Proven knowledge of external Regulatory and Compliance Requirements. Minimum of 7 years experience influencing internal and external senior corporate decision-makers. Minimum of 7 years negotiation and contract management experience Must be willing to travel up to 30% of the time. Ability and flexibility to travel for business as required Desired Characteristics: Skilled communicator who influences and negotiates with great latitude on outcomes In-depth knowledge of how own function integrates within the business and of direct competitors (products/services). Strong overall knowledge of card business including risk, collections, operations, marketing and finance. MBA eCommerce, and Payment Industry experience Proven ability to drive business growth and new product development. Strategic thinker with excellent commercial judgment and business sense. Superior client relationship and negotiations skills. Self-starter, high level of motivation and ability to work well independently as well as motivate and energize teams. Grade/Level: 17 The salary range for this position is 260,000 - 430,000 USD Annual. This position is also eligible for an Annual Incentive Plan target of 40% of salary and an Annual Equity target of 40% of salary. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U. S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at **************. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Sales
    $95k-132k yearly est. 2d ago
  • Sr. Audit Manager- BSA/AML

    City National Bank 4.9company rating

    Remote or Jersey City, NJ job

    SR. AUDIT MANAGER- BSA/AMLWHAT IS THE OPPORTUNITY?The Senior Audit Manager will lead a team of auditors to assess the design and operating effectiveness of internal controls, adherence to regulatory requirements and Bank policies, and the effectiveness of operations of the BSA/AML function. The Senior Manager will be responsible for all aspects of the audit, including the planning, execution, and reporting phases. The Senior Manager will also be involved in internal and external issue validation as well as audit continuous monitoring activities; along with Data Analytics to support continuous monitoring, leveraging the use of information analytics, business intelligence, data mining, and other technologies and tools.WHAT WILL YOU DO? Providing independent and objective evaluation of the adequacy and effectiveness of Anti-Money Laundering (AML) and Office of Foreign Assets Control (OFAC) practices for City National Bank (CNB) Championing a thorough understanding of the AML and BSA requirements, including but not limited to the Bank Secrecy Act and OFAC regulations, guidance, and regulatory expectations Support the Director of Audit AML BSAby helping to lead and execute CNB BSA/AML and OFAC audits, including through the audit planning, execution, reporting, and issue remediation phases. Assists with the development of audit budget estimates for respective area of focus Assists with the development of the annual risk assessment and audit plan Leads and performs continuous monitoring activities periodically for the area assigned Maintains ongoing relationships with management of auditable units Keeps informed of new services, products and events that have a significant business and technology impact Keeps abreast of changes in the business, regulatory, and control environments in which City National Bank operates, especially for audit areas assigned Tracks and manages audit resources to meet the audit budget and audit plan mandates Supports a high-performance environment and implements a people strategy that attracts, retains, develops and motivates the team for continuous learning and improvement by fostering an inclusive work environment, communicating vison/ strategy, coaching, and supporting development goals. Complies fully with all Bank policies and procedures as well as all regulatory requirements (e.g. Bank Secrecy Act, Know Your Client, Community Reinvestment Act, Fair Lending Practices, Code of Conduct, etc.). WHAT DO YOU NEED TO SUCCEED?Required Qualifications* Bachelor's Degree or equivalent Minimum 7+ years of audit experience in an internal audit role within the banking or financial services industry, or with an public accounting firm. Minimum 3 years' experience managing direct reports and demonstrated ability to develop people Additional Qualifications CPA or CIA preferred. Other certifications (e.g., CRMA, CFA, CFE, CAMS, Chartered Accountant) are favorable A thorough understanding of regulatory and compliance policies and procedures. Possess expert understanding of internal audit methodology and principles. Ability to be resourceful, a self -starter, possessing a high degree of flexibility, creative thinking and confidence to carry out innovative solutions. Well-developed judgment, management, decision-making and problem-solving skills are required in order to effectively deal with a rapidly changing, complex business environment. Good time management skills in order to manage multi-functional accountabilities through prioritization, delegation, motivation, conflict resolution and the promotion of ideas. Excellent written communication s skills are essential. In addition, should be skilled at verbal presentation, of a caliber suitable for direct exposure to executive management. WHAT'S IN IT FOR YOU?CompensationStarting base salary: $99,000 - $176,000 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. Benefits and PerksAt City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date Generous 401(k) company matching contribution Career Development through Tuition Reimbursement and other internal upskilling and training resources Valued Time Away benefits including vacation, sick and volunteer time Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs Career Mobility support from a dedicated recruitment team Colleague Resource Groups to support networking and community engagement Get a more detailed look at our Benefits and Perks. ABOUT USSince day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us. INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENTCity National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. *Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled. Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job. #LI-KTB #CA-KTB
    $99k-176k yearly 1d ago
  • Assistant Store Manager

    Community Choice Financial Family of Brands 4.4company rating

    Cincinnati, OH job

    Your Opportunity: Assistant Store Manager CheckSmart Cincinnati, OH As an Assistant Store Manager (ASM), you'll support our customers through real financial needs while gaining hands-on experience running a store. You'll develop your leadership skills in real-time by driving account management, customer outreach, and risk management. It's fast-paced, people-first, and packed with growth potential. If you're ready to build your confidence, learn the business, and move up quickly with a Company that invests in your future, you just found your next step. What We Offer: Benefits & Perks* Paid on-the-job training and a comprehensive new hire program. Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development. Cross brand training that enables you to move into opportunities at any one of our eleven brands across the country. Enrollment in a key holder program designed to establish and enhance leadership potential for promotion. Performance-based career advancement. Educational reimbursement program. Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA). Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program. Company-Sponsored Life and AD&D Insurance. Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family. Plans include dental, vision, short-term and long-term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance. Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program. Free access to exclusive discounts from nationwide and local retailers through our Discount Marketplace. Paid time off that grows with you, starting with 12 days in your first year. A relaxed, business casual dress code that includes jeans and sneakers! *Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements. What We're Looking For - Qualifications and Skills: A high school diploma or equivalent. Minimum one year's experience in customer service, sales, or retail. At least 3 months of supervisory, key holder, or relevant leadership experience Excellent verbal and written communication skills. Proficiency in using phones, POS system, Microsoft Office, and other computer systems. Must be at least 18 years of age (19 in Alabama). Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law. The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard. Nice to Haves - Preferred Qualifications and Skills Management experience in retail, convenience store, grocery, finance, service, or related industries. Experience in check cashing, document verification, money order processing. Bilingual (English/Spanish) is a plus and may be required for certain locations. Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated). What You'll Do - Essential Duties and Responsibilities: Maximize customer success by offering financial services that fit their needs. Assess risk of financial transactions, evaluate, and accurately process loan/pawn applications, check cashing transactions and ancillary products. Complete daily call campaigns to market services, build new business, and nurture customer relationships to further brand recognition and loyalty. Oversee account management and recovery processes, including collection calls, while maintaining a focus on customer service to prevent loss and charge off accounts. Maintain customer information in the point of sale (POS) system with accuracy and integrity. Provide support, coaching, and development to Customer Service Representatives, when applicable, to ensure adherence to quality standards and safety procedures. Perform duties outside of the office, when applicable, including on site vehicle appraisals, store errands, and external marketing. Work to meet Company-set performance standards by leveraging business-to-business partnership opportunities, obtaining referrals, and participating in and hosting in-store and community events. Maintain office security protocols and conduct proper opening and closing procedures, including management of vault and cash drawer. Help ensure a work environment that upholds compliance with Company policies and procedures, as well as local, state, and federal laws and regulations. Help conduct store audits, create reports, and compile financial data to further ensure compliance. Monitor and maintain internal and external store appearance and cleanliness, addressing basic facility needs and scheduling maintenance services. Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards. Conduct additional tasks as directed by leadership. Maintain a full-time work schedule with regular, in-person attendance, including weekends. A full-time work schedule for this position includes, at a minimum, 40 hours per week.** **Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand and at the sole discretion of the Company. Speak with your recruiter about the most up-to-date requirements. Workplace Awards & Recognition: We are honored to be recognized as a Military Friendly Employer and Military Friendly Spouse Employer for four consecutive years and have received designation as a Top Employer for Hispanic and Latinos by HLPA in 2023, 2024, and 2025. Additionally, we have been named one of America's Greatest Workplace in Financial Services 2025 by Newsweek. Our Purpose: The Community Choice Financial Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. Community Choice Financial Family of Brands is steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most. Think you'll thrive here? Learn more at ************************************************* The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position. Important: The Community Choice Financial Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the *****************. In-store positions are in person only. The Community Choice Financial Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.
    $35k-43k yearly est. Auto-Apply 3d ago
  • Specialty Wealth Asset Officer Senior - (Trust Real Estate)

    City National Bank 4.9company rating

    Remote or Wilmington, DE job

    SPECIALTY WEALTH ASSET OFFICER SENIORWHAT IS THE OPPORTUNITY?Provides investment/asset management services for Specialty Wealth Assets (real estate, closely held entities with real estate as an underlying asset, Mineral/Oil/Gas interests), held in fiduciary accounts on the Wealth Management platform of CNB and RBC. Functions as an asset and investment manager, including providing oversight of property operations (oversight of 3rd party service provider selection/performance/retention, rent collection, expense payment, oversight of maintenance activities, etc.) and managing transactions and asset level projects (acquisitions, dispositions, leasing, recognized environmental conditions, and capital expenditures, etc.), while completing all asset level regulatory/reporting requirements in accordance with established policies, procedures, practices, and direction. Provides support to the relationship team by providing asset level expertise and coordinating communication with colleagues, clients, tenants, managers/general partners/officer, and 3rd party service providers around activities and issues at the asset level. Considers investment objectives, account circumstances, investment performance, concentration issues, and profitability from a fiduciary perspective while administering the assets in their portfolio. Partners with client facing colleagues in proactive client service/communication and sales activities.WHAT WILL YOU DO? Provides asset/investment management services for their assigned portfolio of Specialty Wealth assets held in fiduciary accounts within investment guidelines and the regulatory framework. Manages portfolio while mitigating risk and following established company and department policies, procedures, and best practices. Completes all regulatory and internal requirements associated with the assets in their portfolio in accordance with established policies, procedures and practices, such as annual reviews, inspections, valuations, document retention, audit inquiries, etc. Oversees the operations at the asset level, either through a 3rd party or directly, including but not limited to asset performance, income collection, expense payment, 3rd party repair/maintenance activities, etc. Recommends and (with appropriate approvals) implements strategies for the Specialty Wealth assets of an account which incorporates client's investment objective, account size, asset mix, liquidity and account circumstance. Facilitates transactions and projects of Specialty Wealth assets in accounts, including acquisitions, dispositions, exchanges, leases, capital expenditures, etc. When necessary, works closely with the relationship team, clients, managers/general partners/officers, operations services, attorneys, brokers, appraisers and other industry and relationship managers to facilitate activities at the asset level. When necessary, works closely with the relationship team, clients, managers/general partners/officers, operations services, attorneys, brokers, appraisers and other industry and relationship managers to facilitate activities at the asset level. Coordinate/communicate specialty wealth asset activities as appropriate with assigned Trust Officers and other relationship managers. Participate in meetings and presentations that promote product and service awareness among clients, prospects, and referral sources. Maintain a "Satisfactory" internal and external audit review. Comply with policies to identify and resolve environmental issues and ADA compliance issues. WHAT DO YOU NEED TO SUCCEED?Required Qualifications* Bachelor's Degree or equivalent 7 years of property/asset management (residential/commercial) experience necessary. Fiduciary Experience a plus. 7 years of experience in analyzing appropriate industry investments, including operating statements, market data and its sources, offering memorandums/offerings, and relevant 3rd party reports. Additional Qualifications Proven communication, analytical, negotiating and sales skills, coupled with computer literacy Strong attention to detail and customer service orientation Proven ability to work in a multi-task environment with oversight Works effectively within a team as well as individually Professional Credentials such as CPM, CCIM or other relevant and recognized industry backed designations preferred. Formal education in relevant field/topic/major a plus 4 additional year of relevant experience may be considered as a substitute for formal education/degree WHAT'S IN IT FOR YOU?CompensationStarting base salary: $92,114 - $156,880 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. Benefits and PerksAt City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date Generous 401(k) company matching contribution Career Development through Tuition Reimbursement and other internal upskilling and training resources Valued Time Away benefits including vacation, sick and volunteer time Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs Career Mobility support from a dedicated recruitment team Colleague Resource Groups to support networking and community engagement Get a more detailed look at our Benefits and Perks. ABOUT USSince day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us. INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENTCity National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. *Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled. Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.
    $92.1k-156.9k yearly 2d ago
  • Trust Administration Officer II

    City National Bank 4.9company rating

    Remote or Wilmington, DE job

    TRUST ADMINISTRATION OFFICER IIWHAT IS THE OPPORTUNITY?This is an entry level Personal Trust Officer position, responsible for administering personal trust accounts such as testamentary/intervivos trusts, foundations and agency accounts in accordance with terms specified in the trust instrument. Under general guidance from the trust team, opens and maintains estates, trusts, agency accounts and guardianships. Become familiar with the governing document to interpret terms, responsibilities and duties of the Bank. Receive guidance in understanding provisions of the documents and strategies associated with the assigned accounts. Develop and maintain relationships with clients to help execute day to day administrative functions. Maintain up-to-date knowledge of account activity by reviewing various reports. Seek guidance on tax and administration issues.WHAT WILL YOU DO? For Trusts where CNB is trustee, reviews and revises paperwork from sales team (e.g., agreements, fee schedules, transfer proxies, receipt of assets, ensure accurate cost basis and tax acquisition dates, obtain any missing information and signatures, etc.). Make corrections and additions to ensure accuracy. Prepare new account paperwork, as required. Analyze anticipated income to insure sufficient cash is maintained to meet beneficiary distributions, banks fees, trust bills, etc. Obtain missing documents from clients. For Trust accounts, initiate annual administrative review of accounts. Review files for completed forms, codes, review payments and transactions and for accuracy. Review forms to ensure they are consistent with the Trust Document. Produce and review various tax reports for clients and intermediaries. Research tax deficiency notices. Pay estimated taxes and allocates tax payments between principal and income, file returns, and maintains tax calendars. Communicate with Tax Vendor and external intermediaries. Gather data for account reconciliation, ensuring distribution requirements are met for charitable trusts, computes distribution amounts for uni-trust accounts and reviews fee agreements between the bank, clients, and Co-Fiduciaries. Complete discretionary distribution requests. Submit formal requests to the Trust Officer for approval. Coordinate set up, tracking, and monitoring of personal property inventory; real estate, mineral, oil and gas, intellectual properties, and special financial assets. (i.e., notes, loans, partnerships, etc.) Provide client service by responding and researching client and colleague inquires by phone, email, and written communications. Respond to advisors and intermediaries regarding the administration and maintenance of accounts. Fields phone calls from clients and intermediaries. Review documents and responses to compliance department, audit and OCC inquiries after research is performed by TA. Gather information from clients for projects. Prepare draft correspondence letters and memos. Maintain new account logs. Follow appropriate Regulation 9 process. Maintain all appropriate training and continuing education requirements for both internal programs and external licenses and certifications. WHAT DO YOU NEED TO SUCCEED?Required Qualifications* Bachelor's Degree or equivalent 3+ years of experience in financial services required 3 + years of basic computer experience (e.g. Microsoft Word, Excel, Outlook) required Additional Qualifications 3+ years of experience in trust administration preferred Strong written and verbal communications skills Ability to gather, arrange, compile, interpret, analyze, summarize and evaluate information and data to identify opportunities and formulate conclusions and recommended actions Ability to set priorities, and objectives Trust Certificate and/or CTFA a plus WHAT'S IN IT FOR YOU?CompensationStarting base salary: $ 58,766.40 - $ 93,873.60 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. Benefits and PerksAt City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date Generous 401(k) company matching contribution Career Development through Tuition Reimbursement and other internal upskilling and training resources Valued Time Away benefits including vacation, sick and volunteer time Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs Career Mobility support from a dedicated recruitment team Colleague Resource Groups to support networking and community engagement Get a more detailed look at our Benefits and Perks. ABOUT USSince day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us. INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENTCity National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. *Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled. Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.
    $58.8k-93.9k yearly 1d ago
  • Remote Insurance Claims Specialist (COLORADO SPRINGS)

    Usaa 4.7company rating

    Remote or Colorado Springs, CO job

    Why USAA? Apply now, read the job details by scrolling down Double check you have the necessary skills before sending an application. At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values honesty, integrity, loyalty and service define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Property Adjuster, you will work within defined guidelines and framework, investigate, evaluate, negotiate, and settle low to moderate complexity property insurance claims. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. You will recognize and empathize with members life events, as appropriate. This hybrid role requires an individual to be in the office 3 days per week,available to work standard business hours Monday-Friday with availability for occasional evenings and weekends as business need dictates. This position can be based in in our office in Colorado Springs, CO. Relocation assistance is not available for this position. What you'll do: Proactively manages assigned claims caseload comprised of claims with low to moderate complexity damages that require commensurate knowledge and understanding of claims coverage. Partners with vendors and internal business partners to facilitate low to moderate complexity claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance. Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics. Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing investigation information involving low to moderate complexity policy terms and contingencies. Determines and negotiates low to moderate complexity claims settlement. Coordinates with management for guidance on assessing settlement amounts outside of authority limits to support managing claims outcomes. Maintains accurate, thorough, and current claim file documentation throughout the claims process. Applies knowledge of estimating technology platforms and virtual inspection tools to prepare and manage low to moderate complexity property insurance claims estimates Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations. Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. May be assigned CAT deployment travel with minimal notice during designated CATs. Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or General Equivalency Diploma. 1 year of customer service, military leadership, construction related industry/insurance experience and/or experience handling low complexity property claims Knowledge of estimating losses using Xactimate or similar tools and platforms. Demonstrated negotiation, investigation, communication, and conflict resolution skills. Working knowledge and understanding of claims contracts as well as application of case law and state laws and regulations. Ability to prioritize and multi-task, including navigating through multiple business applications. May need to travel up to 25% of the year (local & non-local) and/or work catastrophe duty when needed. Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. What sets you apart: 2+ years relevant property claims adjusting Desk adjusting residential property claims to include water, roof, and personal property Handling claims from start (FNOL, reviewing policy, making coverage decisions) to finish including settlement Proficient with virtual tools (such as Claim X, Hover, and Hosta) Call center experience Xactimate proficiency Bachelor's Degree US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $59,760 - $100,850. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. xevrcyc Remote working/work at home options are available for this role.
    $59.8k-100.9k yearly 1d ago
  • VP, Recovery Legal Strategy

    Synchrony Financial 4.4company rating

    Cincinnati, OH job

    Job ID: 2502813 Job Description: Role Summary/Purpose: The VP, Recovery Legal Strategy will lead end-to-end strategy development and analytics for Synchrony's Legal Recovery business, with responsibility for $100-150MM annual recovery income / net loss impact and $30-35MM expense budget. This role is accountable for delivering superior business performance through innovation and advanced analytics across the entire Legal Recovery process lifecycle. The VP develops, executes, and continuously optimizes strategies to maximize net loss reduction within budget and to ensure regulatory and compliance excellence. Collaborating closely with Recovery Operations, Legal, Compliance, Fair Lending Technology, Finance, and Business Intelligence / Reporting, this leader drives top-tier results through rigorous analytics and continuous business transformation. The person in this role will also be backup for the VP, Recovery Debt Sales Strategy role. Our Way of Working We're proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events. Essential Responsibilities: Own the development, testing, execution, and ongoing optimization of legal recovery strategies for all Synchrony businesses / platforms, clients and products, including segmentation, legal vs. non-legal channel optimization, legal channel management, and post-judgment recovery including dormant (non-performing) judgment strategies. Lead advanced analytics and predictive modeling initiatives (e. g. , CHAID/CART, champion-challenger testing) to enhance legal recovery effectiveness, profitability, and efficiency. Lead rigorous business case development, risk assessment, implementation, and validation of all new or modified strategies, ensuring swift and successful rollouts. Develop a transformational legal recovery strategy vision and multi-year roadmap. Lead discussions with executives to ensure they understand and support the future state vision and roadmap. Conduct benchmarking and industry research to identify legal strategy and operational best practices. Actively manage a portfolio of legal recovery strategies, including tracking performance and providing regular updates to senior management and to other stakeholders. Drive cross-functional partnerships with Recovery Operations, Legal, Compliance, Fair Lending, Business Intelligence / Reporting, Model Development, external law firms, and other stakeholders to ensure aligned, effective, and compliant execution. Monitor legal recovery performance, capitalize on opportunities to improve liquidation rates, operational efficiencies, accuracy, and cost management. Ensure strict compliance with all applicable laws, regulations, regulatory guidelines and company policies; proactively prevent, detect, and remediate any Legal Recovery strategy issues. Develop, implement, and maintain robust documentation, controls, and governance for all legal recovery strategies / non-model tools (NMTs); lead legal strategy support for second line reviews, internal audits and regulatory exams. Perform other duties and/or special projects as assigned. Qualifications/Requirements: Bachelor's degree in a quantitative major (e. g. , STEM, economics, business); in lieu of a degree 11+ years of strategy, analytics, collections/recovery, risk, or legal/recovery management experience. 8+ years of strategy, analytics, collections/recovery, risk, or legal/recovery management experience. 5+ years of experience with data analytics and segmentation platforms (e. g. , SAS, SQL, Python/R, CHAID / CART decision tree software). Desired Characteristics: 3+ years of experience leading legal recovery strategy, attorney management, or litigation recoveries in the financial industry (preferably for a credit card issuer). Expertise in legal/regulatory frameworks impacting recoveries (FDCPA, Fair Lending, UDAAP, etc. ). Demonstrated success developing and executing strategy, testing protocols, and delivering measurable results in a regulated financial services environment. Experience managing processes, risks and controls. Exceptional communication, cross-functional leadership, and executive influencing skills. Outstanding project management, organizational, and change leadership abilities. Advanced degree (Master's or JD) preferred. Grade/Level: 12 The salary range for this position is 135,000. 00 - 230,000. 00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U. S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at **************. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Credit
    $121k-164k yearly est. 4d ago
  • VP, Human Resources - Technology & Operations

    Synchrony Financial 4.4company rating

    Cincinnati, OH job

    Job ID: 2502372 Job Description: Role Summary/Purpose: As the VP, Human Resources - Technology & Operations, you'll serve as a business partner for exempt employees and their teams of non-exempt employees across the Global Servicing team. This position plays a key role with business clients as a strategic partner, diversity champion, change management leader, and employee advocate. You will collaborate with stakeholders and foster a culture of innovation to help drive results for high-performance teams, an inclusive culture, and a positive employee experience. Additionally, this role will help lead initiatives and drive engagement for virtual & hybrid hubs in Cincinnati-West Chester, OH and Rapid City, SD. Candidates should be located near one of these hubs, Cincinnati-West Chester, OH is preferred. Essential Responsibilities: Provide HR business partner support for clients across the Global Servicing organization Partner with leaders to provide strategic direction and delivery related to staffing and retention, succession management, talent development, employee relations, resource planning, compensation and benefits, and performance management Develop and implement impactful engagement plans in support of Synchrony's culture, values, and to champion diversity and flexibility Collaborate with leaders and their teams to effectively manage change within the function, hub, and across the organization Manage trust-based stakeholder and employee relationships proactively Support the development of capabilities to improve leadership, succession, and people management effectiveness through coaching, identifying programs, and facilitating team sessions Work with external staffing organizations to identify and recruit key talent and to foster a diverse candidate pipeline Lead other initiatives or projects as assigned Qualifications/Requirements: Bachelor's degree or in lieu of a degree 9+ years of experience in Human Resources, ideally in an HR Generalist role 5+ years of increasing HR Generalist experience in Human Resources 5+ years of project management/strategic partnering experience Experience supporting multiple executive/senior level clients and their organizations including both exempt and non-exempt employees Experience supporting a geographically diverse, matrixed client group Desired Characteristics: Experience within financial services and/or technology organizations Human Resources experience in a call center environment 2+ years' experience working with remote/virtual teams Master's degree in Human Resources or Business-Related Field Demonstrated strength in coaching, employee relations and conflict resolution Excellent verbal and written communication, interpersonal, organizational, and multi-tasking skills Very strong influence, relationship building and change management skills Demonstrated ability to drive HR processes and to deliver high quality HR services in a fast paced, high change environment Grade/Level: 12 The salary range for this position is 110,000. 00 - 185,000. 00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U. S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at **************. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Human Resources
    $102k-137k yearly est. 4d ago
  • Global Head of Enterprise Risk (Hybrid)

    Cambridge Associates LLC 4.8company rating

    Remote or Boston, MA job

    A leading investment management firm in Boston is seeking a Head of Enterprise Risk to lead their risk management function globally. This senior role requires extensive experience in enterprise risk, leadership skills, and the ability to navigate complex regulatory environments. The candidate will be responsible for developing risk strategies and fostering a proactive risk culture across the organization. Competitive compensation and benefits offered. #J-18808-Ljbffr
    $117k-152k yearly est. 3d ago
  • Electronic Funds Transfer Services Specialist

    Civista Bank 3.9company rating

    Sandusky, OH job

    The position is set in a fast-paced, time-sensitive environment and requires good problem-solving skills, accuracy, and attention to detail. An ideal candidate would enjoy working in a positive, team-oriented workplace. Responsible for monitoring and processing all deposit related items as they relate to various system applications -1Source and Unity requests, wire transfer, ACH, and electronic funds transfer. Demonstrate Civista Bank's mission to improve the financial lives of our employees and shareholders, to make a difference in the communities that we serve. Key Accountabilities, Responsibilities and Expectations: Daily processing of incoming and outgoing domestic and international wires. Research and post incoming ACH return items, complete research and corrections related to customer ACH inquiries. Processes ACH deceased returns and reclamations. Daily reconciliation of various ACH internal and general ledger accounts Daily research and correcting transactional errors. All other duties as assigned and any activities that support the key accountabilities. Requirements: Qualifications, Knowledge and Skills: Two years' experience in banking or financial services or other related experience. High School Diploma or equivalent, with office administrative skills or certification. Strong customer service and problem-solving skills and demonstrated ability to respond to inquiries with tact, diplomacy and patience. Exceptional organization, time management and follow-up skills. Excellent interpersonal skills and ability to communicate effectively with customers, bank employees and outside service providers. Ability to follow detailed instructions and a wide range of procedures requiring sound judgement. Must have proficient typing and computer skills, specifically Microsoft Word and Excel and the ability to navigate computer programs. Possess the ability and desire to be cross-trained in many different job duties within the department. Physical Requirements: Work involves eye strain due to the constant use of computer screens, reading of reports and so forth. Work involves being able to concentrate on the matter at hand, under sometimes distracting work conditions. Work involves lifting and moving files of up to 15 lbs. Work involves ability to read, hear, write, and communicate professionally both in person and via telephone, and sitting for long periods at a time. Work involves some travel to attend meetings, training, and so forth. EOE - Race/Sex/Disability/Veteran This Position Description is not a complete statement of all duties and responsibilities comprising this position. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this position at any time. PId931315518b2-37***********4
    $32k-46k yearly est. 1d ago
  • Tax Supervisor (Atlanta Office/Remote)

    Smith + Howard Career 3.6company rating

    Remote or Atlanta, GA job

    Tax Supervisor Do you want a career without limits? Do you want to shape your own future and be surrounded by people who listen? If so, we have the perfect opportunity for you at Smith + Howard. Smith + Howard is a family of companies that offers tax, audit, accounting and advisory and wealth management services. We are headquartered in Atlanta with a national reach, while still offering a local firm flavor. We offer competitive pay, excellent training opportunities and great benefits. You can help influence our culture and have the support and dedication from our leaders to help you achieve your career goals. Smith + Howard provides a great opportunity for professional growth and advancement within one of Atlanta's top firms. If you are ready to make a career move and join a firm consistently named an “AJC Top Workplace” and a “Best of the Best Firms” (Inside Public Accounting), we invite you to complete our employment application. Summary In our tax supervisor role, you will communicate with our clients and get an understanding of their businesses and how we can help them be successful. This will include performing various aspects of tax compliance, projections, preparing responses to tax notices, assistance with special projects, and communicating with clients and building relationships. Essential Functions Assist in handling routine audits, questions, and notices from federal or state agencies. Frequent client contact, especially with respect to updating clients on progress of outstanding items and answering basic questions. Request appropriate information from clients and/or supervisors to prepare tax returns and other filings. Act as a primary client contact on assigned clients. Assist clients by advising of tax implications of their business objective and recommend alternate courses of action. Successfully manage the planning, administration and conclusion of client engagements. Prepare/supervise preparation of tax accrual workpapers. Review tax law developments and determines which developments apply to clients. Take supervisory responsibility for statutory due dates/tax control items and the due dates of other planning projects. Serve as a technical resource for staff and promotes their understanding of technical issues. Supervise staff in preparation of returns and use of technology as requested. Assist with the presentation and delivery of in-house training. Position Requirements Bachelor's degree in Accounting/Finance or other relevant degree program CPA license required Two to five years of public accounting experience, preferred Knowledge of basic accounting procedures and Generally Accepted Accounting Principles (GAAP) Proficient in Microsoft Office applications Ability to multi-task with excellent written and verbal communication skills Must be able to meet assigned deadlines in a fast-paced, team environment
    $80k-116k yearly est. 60d+ ago
  • VP, Model Validation and Validation COE

    Synchrony Financial 4.4company rating

    Cincinnati, OH job

    Job ID: 2503884 Job Description: Role Summary/Purpose: The VP, Fraud/GEN AI Validation COE is responsible for performing model validation for all the fraud models, and ensure they are meeting the related MRM policies, standards, procedures as well as regulations (SR 11-7). In addition, this role will establish and maintain a validation center of excellence to support the model governance team in designing the quality assurance process and leading the execution across all validations, act as an incubation center to test and run innovation, provide standardized training and staff development, and support the improvement of the model risk professional practice to improve the model stakeholder experience. This role requires high level of expertise with minimal technical supervision to serve as project lead as well as being accountable for validation results. The COE will closely partner with the model governance lead as well as other validation leads to drive tangible improvements to the model risk practice. Our Way of Working We're proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events. Essential Responsibilities: Candidate will be responsible for work related to model validation and validation COE, both of which are outlined below: Model Validation COE - The candidate is expected to draw experience from validation to establish a validation center of excellence and support the model governance lead to drive best practice, specifically the objectives of the COE are: GEN AI Model Risk Management: Lead the creation and implementation of a comprehensive, end-to-end governance framework for Generative AI models, establishing clear standards, procedures, documentation templates, and process to effectively manage model risks such as hallucination, accuracy, and bias. This framework will enable the organization to consistently monitor and control these critical aspects throughout the model lifecycle, ensuring reliable and trustworthy AI outputs with disciplined and transparent oversight. Quality assurance and Capacity Planning: Establish and maintain a quality assurance process to thoroughly review and assess validation practices. Proactively challenge the status quo to identify gaps or improvement opportunities in validation efforts. Provide guidance on best practices, support capacity planning, and collaborate with the Model Governance team to recommend and implement enhancements that strengthen the overall validation framework. Strategy & Innovation: Serve as an incubation center to explore, test, and implement innovative approaches-leveraging Generative AI capabilities-to accelerate and improve the speed, efficiency, and quality of model validation processes. Professional Practice: Support the Model Governance team to improve 1LOD model owner experience and bring value focused validation practice. Model Validation: Accountable for all fraud model risk management and drive the timeline and completion of the projects with minimal guidance. Supervisory role working with junior reviewers in validation projects. Handle escalation of issues and dispute with model owner level independently. See through the issues remediation, root cause analysis, and potential risk acceptance. Support regulatory examinations and internal audits of the modeling process and selected models samples. Perform other duties and/or special projects as assigned. Qualifications/Requirements: 5+ years of experience in acquisition/transaction fraud model development or model validation in financial services, with experience in CI/CD frameworks preferred. Experience in generative AI model validation, framework development, or complex use case development. Proven experience automating validation processes and reducing cycle times using AutoML, generative AI, and related tools, including the ability to design and build necessary supporting infrastructure Master's degree in Statistics, Mathematics, Data Science, or a related quantitative field; or 9+ years of equivalent experience in model development/validation within financial services, banking, or retail. 4+ years hands-on experience with data science and statistical tools such as Python, SPARK, Data Lake, AWS SageMaker, H2O, and SAS. 4+ years of machine learning experience, including handling large datasets and trend analysis. 4+ years applying US regulatory requirements for Model Risk Management. Ability and flexibility to travel for business as required Desired Characteristics: Strong knowledge of Model Risk Management regulatory requirements with a proven track record of compliance delivery. Experience in people and project management, including developing actionable plans, executing effectively, and meeting deadline-driven objectives. Familiarity with credit card and consumer finance products and business models. Knowledge of Credit Card/Consumer Finance products and business model. Excellent written and oral communication and presentation skills. Grade/Level: 12 The salary range for this position is 135,000. 00 - 230,000. 00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U. S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at **************. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Credit
    $111k-159k yearly est. 4d ago
  • Trust Administration Officer II

    City National Bank 4.9company rating

    Remote or New York, NY job

    TRUST ADMINISTRATION OFFICER IIWHAT IS THE OPPORTUNITY?This is an entry level Personal Trust Officer position, responsible for administering personal trust accounts such as testamentary/intervivos trusts, foundations and agency accounts in accordance with terms specified in the trust instrument. Under general guidance from the trust team, opens and maintains estates, trusts, agency accounts and guardianships. Become familiar with the governing document to interpret terms, responsibilities and duties of the Bank. Receive guidance in understanding provisions of the documents and strategies associated with the assigned accounts. Develop and maintain relationships with clients to help execute day to day administrative functions. Maintain up-to-date knowledge of account activity by reviewing various reports. Seek guidance on tax and administration issues.WHAT WILL YOU DO? For Trusts where CNB is trustee, reviews and revises paperwork from sales team (e.g., agreements, fee schedules, transfer proxies, receipt of assets, ensure accurate cost basis and tax acquisition dates, obtain any missing information and signatures, etc.). Make corrections and additions to ensure accuracy. Prepare new account paperwork, as required. Analyze anticipated income to insure sufficient cash is maintained to meet beneficiary distributions, banks fees, trust bills, etc. Obtain missing documents from clients. For Trust accounts, initiate annual administrative review of accounts. Review files for completed forms, codes, review payments and transactions and for accuracy. Review forms to ensure they are consistent with the Trust Document. Produce and review various tax reports for clients and intermediaries. Research tax deficiency notices. Pay estimated taxes and allocates tax payments between principal and income, file returns, and maintains tax calendars. Communicate with Tax Vendor and external intermediaries. Gather data for account reconciliation, ensuring distribution requirements are met for charitable trusts, computes distribution amounts for uni-trust accounts and reviews fee agreements between the bank, clients, and Co-Fiduciaries. Complete discretionary distribution requests. Submit formal requests to the Trust Officer for approval. Coordinate set up, tracking, and monitoring of personal property inventory; real estate, mineral, oil and gas, intellectual properties, and special financial assets. (i.e., notes, loans, partnerships, etc.) Provide client service by responding and researching client and colleague inquires by phone, email, and written communications. Respond to advisors and intermediaries regarding the administration and maintenance of accounts. Fields phone calls from clients and intermediaries. Review documents and responses to compliance department, audit and OCC inquiries after research is performed by TA. Gather information from clients for projects. Prepare draft correspondence letters and memos. Maintain new account logs. Follow appropriate Regulation 9 process. Maintain all appropriate training and continuing education requirements for both internal programs and external licenses and certifications. WHAT DO YOU NEED TO SUCCEED?Required Qualifications* Bachelor's Degree or equivalent 3+ years of experience in financial services required 3 + years of basic computer experience (e.g. Microsoft Word, Excel, Outlook) required Additional Qualifications 3+ years of experience in trust administration preferred Strong written and verbal communications skills Ability to gather, arrange, compile, interpret, analyze, summarize and evaluate information and data to identify opportunities and formulate conclusions and recommended actions Ability to set priorities, and objectives Trust Certificate and/or CTFA a plus WHAT'S IN IT FOR YOU?CompensationStarting base salary: $71,825 - $114,734 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. Benefits and PerksAt City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date Generous 401(k) company matching contribution Career Development through Tuition Reimbursement and other internal upskilling and training resources Valued Time Away benefits including vacation, sick and volunteer time Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs Career Mobility support from a dedicated recruitment team Colleague Resource Groups to support networking and community engagement Get a more detailed look at our Benefits and Perks. ABOUT USSince day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us. INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENTCity National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. *Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled. Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job. #LI-DN1 #CA-DN1
    $71.8k-114.7k yearly 1d ago
  • Sr. Audit Manager- BSA/AML

    City National Bank 4.9company rating

    Remote or Charlotte, NC job

    SR. AUDIT MANAGER- BSA/AMLWHAT IS THE OPPORTUNITY?The Senior Audit Manager will lead a team of auditors to assess the design and operating effectiveness of internal controls, adherence to regulatory requirements and Bank policies, and the effectiveness of operations of the BSA/AML function. The Senior Manager will be responsible for all aspects of the audit, including the planning, execution, and reporting phases. The Senior Manager will also be involved in internal and external issue validation as well as audit continuous monitoring activities; along with Data Analytics to support continuous monitoring, leveraging the use of information analytics, business intelligence, data mining, and other technologies and tools.WHAT WILL YOU DO? Providing independent and objective evaluation of the adequacy and effectiveness of Anti-Money Laundering (AML) and Office of Foreign Assets Control (OFAC) practices for City National Bank (CNB) Championing a thorough understanding of the AML and BSA requirements, including but not limited to the Bank Secrecy Act and OFAC regulations, guidance, and regulatory expectations Support the Director of Audit AML BSAby helping to lead and execute CNB BSA/AML and OFAC audits, including through the audit planning, execution, reporting, and issue remediation phases. Assists with the development of audit budget estimates for respective area of focus Assists with the development of the annual risk assessment and audit plan Leads and performs continuous monitoring activities periodically for the area assigned Maintains ongoing relationships with management of auditable units Keeps informed of new services, products and events that have a significant business and technology impact Keeps abreast of changes in the business, regulatory, and control environments in which City National Bank operates, especially for audit areas assigned Tracks and manages audit resources to meet the audit budget and audit plan mandates Supports a high-performance environment and implements a people strategy that attracts, retains, develops and motivates the team for continuous learning and improvement by fostering an inclusive work environment, communicating vison/ strategy, coaching, and supporting development goals. Complies fully with all Bank policies and procedures as well as all regulatory requirements (e.g. Bank Secrecy Act, Know Your Client, Community Reinvestment Act, Fair Lending Practices, Code of Conduct, etc.). WHAT DO YOU NEED TO SUCCEED?Required Qualifications* Bachelor's Degree or equivalent Minimum 7+ years of audit experience in an internal audit role within the banking or financial services industry, or with an public accounting firm. Minimum 3 years' experience managing direct reports and demonstrated ability to develop people Additional Qualifications CPA or CIA preferred. Other certifications (e.g., CRMA, CFA, CFE, CAMS, Chartered Accountant) are favorable A thorough understanding of regulatory and compliance policies and procedures. Possess expert understanding of internal audit methodology and principles. Ability to be resourceful, a self -starter, possessing a high degree of flexibility, creative thinking and confidence to carry out innovative solutions. Well-developed judgment, management, decision-making and problem-solving skills are required in order to effectively deal with a rapidly changing, complex business environment. Good time management skills in order to manage multi-functional accountabilities through prioritization, delegation, motivation, conflict resolution and the promotion of ideas. Excellent written communication s skills are essential. In addition, should be skilled at verbal presentation, of a caliber suitable for direct exposure to executive management. WHAT'S IN IT FOR YOU?CompensationStarting base salary: $99,000 - $176,000 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. Benefits and PerksAt City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date Generous 401(k) company matching contribution Career Development through Tuition Reimbursement and other internal upskilling and training resources Valued Time Away benefits including vacation, sick and volunteer time Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs Career Mobility support from a dedicated recruitment team Colleague Resource Groups to support networking and community engagement Get a more detailed look at our Benefits and Perks. ABOUT USSince day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us. INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENTCity National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. *Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled. Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job. #LI-KTB #CA-KTB
    $99k-176k yearly 1d ago
  • VP, Solution Architecture Manager - APIs

    Synchrony Financial 4.4company rating

    Cincinnati, OH job

    Job ID: 2504053 Job Description: Position Overview We are seeking a highly experienced Vice President, Solution Architecture Manager - APIs to lead as the Train Architect for the API Shared Services Agile Release Train (ART). In this critical leadership role, you will be responsible for delivering scalable, secure, and reusable API architectures for critical partner and internal API implementations. You will own Synchrony's API Gateway (Apigee) and Developer Portal as the app owner, shaping and advancing our developer experience by driving API tooling strategies including Postman Enterprise and SmartBear's API Hub, among others. As a visionary leader, you will evolve and champion Synchrony's API Center of Excellence (CoE) to engage and empower API teams across the enterprise. You will manage a team of API Engagement Engineers and consultants to deliver high-quality, standards-based APIs that accelerate Synchrony's enterprise transformation and partner integration initiatives. Our Way of Working We're proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events. Core Responsibilities Train Architect Leadership Lead the API Shared Services Agile Release Train (ART) as the Train Architect, ensuring architectural integrity, alignment, and delivery of API solutions that meet business and technical goals. Collaborate closely with dependent teams and other ARTs to ensure API strategies and architectures support timely, predictable program deliveries. API Architecture and Strategy Define and deliver scalable, secure, and high-performing API architectures for critical internal and external partner integrations. Develop reusable API design patterns and best practices to standardize API development across the enterprise. Oversee API lifecycle management, including design, development, deployment, versioning, monitoring, and retirement. API Gateway & Developer Portal Ownership Serve as the application owner for Synchrony's API Gateway platform (Apigee) and the Developer Portal. Drive platform enhancements, governance policies, access controls, and performance optimizations. Continuously improve the developer experience through platform capabilities and innovation. API Tooling and Developer Enablement Lead the strategic adoption and integration of API tooling such as Postman Enterprise, SmartBear's API Hub, and other API design/testing/monitoring platforms. Collaborate with developer advocacy and engineering teams to ensure streamlined workflows and effective usage of API tools enterprise-wide. API Center of Excellence (CoE) Evolution Build and grow a centralized API Center of Excellence that provides governance, standards, training, and advisory services to API teams. Foster a community of practice to drive API maturity, innovation, and collaboration across Synchrony. Team Management and Leadership Manage and mentor a team of API Engagement Engineers and consultants, setting clear objectives, providing development opportunities, and ensuring high-quality delivery. Promote a culture of excellence, continuous improvement, and cross-team collaboration under Agile/SAFe methodologies. Stakeholder Engagement Partner closely with business leaders, product managers, partner integration teams, security, compliance, and infrastructure teams to ensure APIs meet organizational standards and requirements. Communicate architecture concepts and decisions clearly to technical and business audiences. Governance and Security Define and enforce API governance, security policies, and compliance standards aligned with enterprise risk frameworks. Collaborate with security and risk teams to proactively address potential vulnerabilities and ensure secure API ecosystems. Qualifications Bachelor's degree in Computer Science, Information Technology, or related engineering field. Master's degree in Business Administration/Management or similar advanced degree is highly preferred. 8+ years of experience in API/middleware architecture, design, and implementation. Proven leadership experience managing technical teams, designing solutions and architecting as part of an Agile Release Train. Hands-on experience with and operational ownership of the Apigee API Gateway platform. Deep expertise with API design standards (REST, OpenAPI/Swagger, GraphQL), API security (OAuth, JWT), and integration patterns. Strong knowledge of API developer tools including Postman Enterprise, SmartBear API Hub, or similar. Experience in building and scaling an API Center of Excellence or similar enablement organizations. Strong understanding of Agile methodologies & the SAFe framework. Exceptional communication, influencing, and stakeholder management skills. Ability to balance strategic vision with tactical execution in a fast-paced environment. Experience in financial services or regulated industries is a must. Ability and flexibility to travel for business as required Grade/Level: 13 The salary range for this position is 155,000. 00 - 260,000. 00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U. S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at **************. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Information Technology
    $96k-126k yearly est. 4d ago
  • Pharmacy Benefit Manager Oversight Director (Hybrid)

    Commonwealth of Massachusetts 4.7company rating

    Remote or Boston, MA job

    A government agency in Boston is seeking a Director of Pharmacy Benefit Manager Oversight. This senior management position oversees licensing and compliance for Pharmacy Benefit Managers in Massachusetts. Responsibilities include reviewing applications, managing communications, and advising stakeholders. The ideal candidate will have significant experience in business administration and supervising staff, with a focus on promoting a diverse and inclusive workplace. A competitive salary and benefits package are offered. #J-18808-Ljbffr
    $85k-132k yearly est. 1d ago
  • Head of Creative, Social & Brand Partnerships - Hybrid

    Interactive Brokers Group, Inc. 4.8company rating

    Remote or Greenwich, CT job

    A leading financial services firm in Greenwich, CT is seeking a Creative and Brand Partnerships Leader. In this hybrid role, you will define the brand's creative vision and oversee integrated marketing across multiple channels. The ideal candidate will have over 10 years of experience in creative leadership and brand marketing, a strong portfolio showcasing impact, and excellent communication skills. The position comes with competitive benefits and opportunities for professional growth. #J-18808-Ljbffr
    $89k-109k yearly est. 4d ago

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Tidwell Group may also be known as or be related to Frost Cummings Tidwell Group, LLC, Frost Cummings Tidwell Group, Llc, Tidwell Group and Tidwell Group LLC.