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Become A Frozen Food Clerk

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Working As A Frozen Food Clerk

  • Performing for or Working Directly with the Public
  • Getting Information
  • Handling and Moving Objects
  • Performing General Physical Activities
  • Establishing and Maintaining Interpersonal Relationships
  • Deal with People

  • Unpleasant/Angry People

  • Outdoors/walking/standing

  • Make Decisions

  • Repetitive

  • $24,511

    Average Salary

What Does A Frozen Food Clerk Do At Festival Foods

* Performs tasks as delegated by the Frozen/Dairy Department Management and effectively leads the Frozen/Dairy Department in the absence of the Department Manager/Assistant Manager
* Ensures all department standards are being met in the Frozen/Dairy department
* Observes sales floor and back stock conditions; takes action to correct areas of opportunity
* Maintains appropriate inventory levels and ensures accurate pricing on products received and sold
* Communicates and works cooperatively with Store Director, Frozen/Dairy Manager, other department managers and Frozen/Dairy associates to maintain standards and exceed guest expectations
* Provides excellent services to all guests
* Assists guests with finding items they are looking for
* Takes orders and other special requests
* Addresses guest concerns and resolves issues when a guest is not satisfied with the service or product received
* Assists all department associates with daily responsibilities while leading by example
* Contributes to overall cleanliness of the department by picking up, organizing, and cleaning work areas, shelving, and sales floor as needed
* Ensures all quality standards are being met, including quantity expectations at 100% by 10 am and 5 pm
* Other duties as assigned

What Does A Frozen Food Clerk Do At Hy-Vee Food Stores

* Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
* Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store.
* Makes an effort to learn customers' names and to address them by name whenever possible.
* Assists customers by: (examples include)
* escorting them to the products they're looking for
* securing products that are out of reach
* loading or unloading heavy items
* making note of and passing along customer suggestions or requests
* performing other tasks in every way possible to enhance the shopping experience.
* Answers the telephone promptly when called upon, and provides friendly, helpful service to customers who call including taking customer orders.
* Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
* Rotates and replenishes merchandise and ensures highest quality standards are met.
* Ensures cleanliness in the department, cleans off the cases, sweeps the floor, etc.
* Ensures merchandise is displayed neatly on the shelves and labels are readily visible to customers (faces merchandise).
* Builds end caps display and fills these areas through the week as necessary.
* Unloads trucks, checks in product, puts product away, and may review invoices.
* Ensures storage area is organized, the floor is not slippery, and the temperature is constant and correct.
* Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
* Adheres to company policies and individual store guidelines.
* Reports to work when scheduled and on time.
* Secondary Duties and Responsibilities:
* Orders product and supplies as necessary.
* Assists with inventory.
* Prices products for customers as necessary.
* Assists in other areas of store as needed.
* Performs other job related duties and special projects as required

What Does A Frozen Food Clerk Do At Festival Foods

* Provides excellent services to all guests
* Assists guests with supplying them with the items they need from the department
* Aid guests in finding items they are looking for on the sales floor
* Takes orders and special requests
* Answer the telephone and assist guests using proper phone etiquette
* Ten tiling guests at all times
* Stocking and maintaining product levels
* Fill all items on display
* Makes sure products are rotated, using first in first out method
* Follow display standards
* Makes sure the sales floor is clean and tidy; no messes or spills
* Maintains grocery supplies
* Ensure all quality standards are being met, including quantity expectations at 100% by 10 am and 5 pm
* Other duties as assigned

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How To Become A Frozen Food Clerk

Material recording clerks usually need to have a high school diploma and are trained on the job. There are no formal education requirements for stock clerks and order fillers.


Production, planning, and expediting clerks; shipping, receiving, and traffic clerks; and material and product inspecting clerks need a high school diploma or equivalent.

Production, planning, and expediting clerks need to have basic knowledge of computer applications such as spreadsheet software.

There are no formal education requirements for stock clerks and order fillers.


Material recording clerks usually learn to do their work on the job. Training for most material recording clerks may last less than a month. Production, planning, and expediting clerks’ training can take several months.

Typically, a supervisor or more experienced worker trains new clerks.

Material recording clerks first learn to count stock and mark inventory and then move onto more difficult tasks, such as recordkeeping. Production clerks need to learn how their company operates before they can write production and work schedules.


With additional training or education, material recording clerks may advance to other positions within their firm, such as purchasing agent. Clerks in retail establishments can move into the sales department.

Important Qualities

Communication skills. Production, planning, and expediting clerks are frequently in contact with suppliers, vendors, and production managers and need to be able to communicate the firm’s scheduling needs effectively.

Customer-service skills. Stock clerks sometimes interact with customers in retail stores and may have to get the item the customer is looking for from the storeroom.

Detail oriented. Material and product inspecting clerks check items for defects, some of which are small and difficult to spot.

Math skills. Some material recording clerks use math to calculate shipping costs or take measurements.

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Frozen Food Clerk jobs

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Frozen Food Clerk Demographics


  • Male

  • Female

  • Unknown



  • White

  • Hispanic or Latino

  • Asian

  • Unknown

  • Black or African American

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Languages Spoken

  • Spanish

  • German

  • Vietnamese

  • Japanese

  • French

  • Carrier

  • Serbian

  • Italian

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Frozen Food Clerk

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Frozen Food Clerk Education

Frozen Food Clerk

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Top Skills for A Frozen Food Clerk


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Top Frozen Food Clerk Skills

  1. Stock Shelves
  2. Quality Customer Service
  3. Frozen Food/Dairy
You can check out examples of real life uses of top skills on resumes here:
  • Stock shelves, rotate food, order and, organize freezer in sub zero temperatures.
  • Restocked multiple departments Managed Inventory Provided quality customer service
  • Maintain sanitation, health, and safety standards in work areas.
  • Use of electric pallet jacks, rolling tables, dollies and cardboard Bailer.
  • Maintain ordering and inventory control.

Top Frozen Food Clerk Employers

Frozen Food Clerk Videos

L&R Warehouse Training Video - Receiving

NDIC Field Operations - Sales Utility Job Preview

Warehouse Careers at Gordon Food Service