Account Representative jobs at 1st Security Bank

Job DescriptionDescription: We are HALO! We connect people and brands to create unforgettable, meaningful, and lasting experiences that build brand engagement and loyalty for our over 60,000 clients globally. Our nearly 2,000 employees and 1,000 Account Executives located in 40+ sales offices across the United States are the reason HALO is the global leader in branded merchandise, uniform programs, and recognition and incentive solutions. HALO is looking for a Billing Coordinator II who will be responsible for managing the accuracy and timeliness of billing processes, including reviewing and resolving pricing discrepancies, maintaining consistent invoicing practices, and supporting both internal and external stakeholders. This role requires strong problem-solving skills, attention to detail, and the ability to work independently while managing multiple priorities. *** This role is Remote, with Central Time work hours. *** Responsibilities Review and resolve pricing discrepancies between customer orders and vendor invoices in collaboration with Order Processing team. Serve as a direct point of contact for customers and assigned Account Executives to address billing-related inquiries. Maintain consistency by ensuring 90% of invoicing occurs within the 0-14 day time frame. Escalate orders to leadership as necessary to ensure timely invoicing. Attend team meetings and provide insights on trends, resolution steps, and exceptions. Prepare, update, and maintain Excel spreadsheets as needed. Communicate effectively with Account Executives to resolve billing issues and provide one-touch resolution where possible. Exercise autonomy to diagnose customer situations and make sound decisions on prioritization to meet deadlines. Apply knowledge of sales orders, including cost, sell commission margins, and adjustments. Review freight charges and accurately apply or remove them as needed. Independently manage order holds and release workflows. Adapt to specific workflows that may vary depending on the team assignment. Requirements: 2+ years of experience in B2B and/or B2C Billing, Accounts Payable, Accounts Receivable. Strong computer skills, including proficiency in Microsoft Word, Excel, Outlook and Teams Experience in working in NetSuite and SharePoint is highly preferred Excellent typing (40 WPM) and 10-key data entry skills (8,000 KPM). Strong verbal and written communication skills. Demonstrated ability to manage time effectively, prioritize tasks, and meet deadlines. Ability to multi-task and perform well under pressure. Positive and professional demeanor with a strong customer service orientation. Proven problem-solving and critical thinking capabilities. Flexibility to work both independently and in a team environment. Willingness to work overtime when required. Ability to independently manage the invoicing process with minimal supervision. Preferred Skills Previous experience working directly with customers or sales teams in a billing or finance-related environment. Knowledge of sales order processes, commission structures, and margin adjustments. Experience identifying billing trends and proposing process improvements. Experience in Freight billing. Compensation: The estimated hourly range for this position is between $16.00 - $20.00 an hour. Please note that this pay range serves as a general guideline and reflects a broad spectrum of labor markets across the US. While it is uncommon for candidates to be hired at or near the top of the range, compensation decisions are influenced by various factors. At HALO, these include, but are not limited to, the scope and responsibilities of the role, the candidate's work experience, location, education and training, key skills, internal equity, external market data, and broader market and business considerations. Benefits: At HALO, we offer benefits that support all aspects of your life, helping you find a work-life balance that's right for you. Our comprehensive benefits include nationwide coverage for Medical, Dental, Vision, Life, and Disability insurance, along with additional Voluntary Benefits. Prepare for your financial future with our 401(k) Retirement Savings Plan, Health Savings Accounts (HSA), and Flexible Spending Accounts (FSA). Application Information: To apply to this opportunity, click the APPLY button at the top right or very bottom of the screen to complete our online application. A resume is optional, so you may choose to upload and have the application prefill with your information. There are 5 sections to complete in total, including General information, Work History, Education, Compliance, and optional demographic questions. Once you have successfully submitted your application, you will receive a submission confirmation email from our system. Application Deadline: Applications are reviewed and processed only when there is a specific need or opportunity, rather than on a fixed schedule or at a set deadline. Because they are reviewed on an as-needed basis, a job posting will be removed once the position has been filled or is no longer available. More About HALO: At HALO, we energize our clients' brands and amplify their stories to capture the attention of those who matter most. That's why over 60,000 small- and mid-sized businesses partner with us, making us the global leader in the branded merchandise industry. Career Advancement: At HALO, we're passionate about promoting from within. Internal promotions have been key to our exponential growth over the past few years. With so many industry leaders at HALO, you'll have the opportunity to accelerate your career by learning from their experience, insights, and skills. Plus, you'll gain access to HALO's influential global network, leadership opportunities, and diverse perspectives. Culture: We love working here, and we're confident you will too. At HALO, you'll experience a culture of ingenuity, inclusion, and relentless determination. We push the limits of possibility and imagination by staying curious, humble, and bold breaking through yesterday's limits. Diversity fuels our creativity, and we thrive when each of us contributes to an inclusive environment based on respect, dignity, and equity. We hold ourselves to a high standard of excellence with a commitment to results and supporting one another with accountability, transparency, and dependability. Recognition: At HALO, your success is our success. You can count on us to celebrate your wins. Colleagues across the company will join in recognizing your milestones and nominating you for awards. Over time, you'll accumulate recognition that can be converted into gift cards, trips, concert tickets, and merchandise from your favorite brands. Flexibility: Many of our roles offer hybrid work options, and we pride ourselves on flexible schedules that help you balance professional and personal demands. We believe that supporting our customers is a top priority and trust that you and your manager will collaborate to create a schedule that achieves this goal. HALO is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We insist on an environment of mutual respect where equal employment opportunities are available to all applicants without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. Inclusion is a core value at HALO and we seek to recruit, develop and retain the most talented people. HALO participates in E-Verify. Please see the following notices in English and Spanish for important information: E-Verify Participation and Right to Work.

We are a Commercial Collection agency in business for over 50 years with national and international clients. AFM is a leading commercial collection agency dedicated to providing exceptional debt recovery services. We pride ourselves on our professional approach and commitment to achieving the best results for our clients. AFM is looking for a highly motivated and detail-oriented Commercial Collector to join our team. The ideal candidate will be responsible for managing and collecting outstanding debts from clients in the Commercial sector. Skills: Good written, verbal, listening and phone communications skills Problem solving and negotiation skills General computer skills with the ability to type Ability to work in a fast-paced environment Ability to maintain composure with difficult debtors Ability to handle a high-volume inventory Key Responsibilities: Make a high-volume amount of calls to business debtors to recover payment on delinquent accounts Accept payment by credit card, check by phone/fax/email Negotiate settlement within prescribed guidelines Provide account updates to clients as needed Locate businesses and individual owners through skip tracing techniques Meet and exceed monthly recovery goals Qualifications: Proven experience in debt collection, preferably in the Commercial sector. Strong negotiation and communication skills. Ability to handle difficult conversations and remain professional under pressure. Proficiency in using collection software and Microsoft Office Suite. Benefits: Competitive salary and performance-based bonuses Health, dental, and vision insurance Flexible paid time off and holidays Short-term disability Life insurance AD&D insurance

Greenberg, Grant & Richards, Inc. is an accounts receivable and commercial collection firm and the leader in our industry! We have 7 offices around the US and we collect over 100 Million annually. Recession Proof Industry, our top collectors make over 100K a year. We are Accredited and Honored by the BBB with an A+ rating. We are growing and would like to speak with you today if you are a Commercial Collector or have experience in the collections industry and are ready to start a new adventure. Since 1993, we have developed a strong reputation for delivering results and superior customer service. We attract and hire top talent across the nation to be a part of our team and we would like to speak with you about joining the GGR Family. If you love to make money and strive to be successful, energetic and goal-oriented there is a position for you on our Collections team. Why Choose Greenberg, Grant & Richards, Inc.? We are growing and we want the best of the best to come and grow with us. 75% employer paid Medical, Dental & Vision Great Work Location 401K Paid Life Insurance Vacation/PTO No nights and weekends Off early on Friday's Weekly Meetings and Coaching Weekly Contests Responsibilities: Understands and applies the terms of clients contracts Notate and pursue successful resolution of defaults Contact business owners by phone and email to resolve delinquency issues Communicate and build trust to overcome objections and resolve the debt Advise business owners of potential actions surrounding defaults Ensure compliance with all laws associated with recovery Meet daily call expectations of 100+ with accounts worked Call debtors to secure payments on past-due accounts Knowledge of skip tracing and asset searches preferred Successfully manages a queue of 200+ Must have the ability to exceed daily, weekly, and monthly expectations consistently Must follow established policies & procedures Must take direction well and be self-motivated Other duties as assigned Qualifications: High School Diploma or Equivalent (G.E.D.) 2 years of collection experience preferred Excellent telephone and customer service skills Working knowledge of Microsoft Office programs including Outlook, Word and Excel. This is a remote opportunity Greenberg, Grant & Richards, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. About Greenberg, Grant & Richards, Inc.: Greenberg, Grant & Richards, Inc. is an accounts receivable and commercial collection firm and the leader in our industry! We have offices in Austin, Houston, Denver, and Tampa. We have been an industry leader for over 30 years and set the bar for collecting other companies commercial accounts receivable issues. Our focus is solely business to business. Looking at our next 30 years we are focusing on expansion and bringing on board the next generation of employees. We currently have over 10,000 active clients and we collect over 100 million dollars a year for our clients. If you are looking to get into a “Recession and Pandemic Proof Industry”, this is the place for you! Once you get in, you'll never leave. If you are in car sales, you only get your customer back every 3-5 years. If you are in home sales, you only get your customer back every 10 years. In commercial collections, once you land a client, your client comes back every month. They place accounts every day and they are never taken from you. That is the key to sales, getting repeat business and continuously growing your file year over year. Many clients have been with us over 20 years. We have developed a strong reputation for delivering results and superior customer service. We attract and hire top talent across the nation to be a part of our team and we would like to speak with you about joining the GGR Family. We attract and hire the top talent across the nation to be a part of our team. Why Choose Greenberg, Grant & Richards, Inc.? We are growing and we want the best of the best to come and grow with us. 75% employer paid Medical, Dental & Vision Great Work Location 401K Paid Life Insurance Paid Time Off No nights and weekends Off early on Friday Flex Time / PTO Employee Driven Culture Salary Description $36,000 to $100,000 per year (plus commission

Job Details Entry Corporate Office - Tacoma, WA Full Time High School Diploma or equivalent. $23.65 - $35.48 Hourly Hybrid Monday - Friday BankingDescription Sound Credit Union is currently seeking a Collections Specialist / Loss Management Representative - Bilingual to join our team! If you are a detail-oriented professional with excellent communication skills and value building customer relationships, then this position at Sound might be the ideal opportunity for you. We offer a welcoming environment with opportunities for professional growth, a passion for community involvement and great benefits to support employee wellbeing. Your Compensation: Our pay ranges are built to allow for candidates with various levels of skill and experience to be considered and provide room for growth over time. The target salary range for this position is $23.65 - $29.57 depending on previous experience and education. The full salary range is $23.65 - $35.48. In this role you will be eligible to receive additional compensation through incentives. Why Work with Us: We stand by our purpose to support our members, employees, and communities through all waves of life. We pride ourselves on fostering a workplace that celebrates diversity and inclusivity, ensuring that every voice is heard and valued. Learn more about our company culture on our career's page! Your Benefits: 100% employer paid premiums for medical, dental, vision, and disability for yourself and more than 70% for dependent's premiums. 401k match dollar for dollar up to 4% - plus an additional discretionary profit share. Three weeks Paid Time Off (PTO) accrued annually to start, with increases over tenure. Up to 40 hours of employer paid Work/Life Balance time, awarded annually. 10 employer paid Federal Holidays every year. Up to 3% annual salary equivalent annual bonus may be awarded when the Credit Union meets its goals, paid each November. Up to $50/month gym/lifestyle reimbursement. Up to $5,000/year Tuition Assistance Program. Incentives for multilingual speakers. Employee Assistance Program (EAP) and Virtual Behavioral & Mental Health Services. Free and/or discounted banking services and loans. Employee Charitable Matching Program. Free ORCA pass. What You'll Do: Responsibilities: Contact members through various channels to resolve delinquent accounts, negotiate payment arrangements, and document collection efforts while preparing regular activity reports. Manage charged-off loan recovery processes, recommend charge-offs and legal actions, and handle bankruptcy accounts, including monitoring and reviewing assigned cases. Administer insurance follow-ups, respond to credit bureau disputes, and ensure high member satisfaction. Requirements: Two years of experience within a financial intuition required. Experience working in the account collection field preferred. Requires the ability to read, write, communicate, and interpret information accurately in English and Spanish. In addition: Must be bondable. Employer sponsorship to secure or maintain employment authorization is not available. Our Hours: A hybrid schedule Monday - Friday: 9:30AM - 6:00PM, with the occasional need to work Saturdays. In your role you will have the ability to combine in-person and remote work. About Sound Credit Union… Sound Credit Union was founded in 1940 and is one of Washington State's largest credit unions. We have 26 full-service branches located throughout the Puget Sound region. We live by our Guiding Principles of Make a Connection, Be a Champion, and Doing the Right Thing for our members, employees, and community. Visit our website at: ******************************** to apply. The Future is in Our Hands… Sound Credit Union is proud to be an Equal Opportunity employer that values and celebrates the unique perspectives and experiences each person brings to our team. We welcome talent from all walks of life and actively foster an inclusive workplace where every team member can thrive and belong. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, veteran status, disability, age or any other protected status. We believe our differences make us stronger and are committed to building a team that represents a variety of backgrounds, perspectives, and skills.

GreenState Credit Union Junior Licensed Insurance Representative US-IA-Dubuque Type: Regular Full-Time # of Openings: 1 GreenState Credit Union The Junior Licensed Insurance Representative works closely with the License Insurance Repersentatives, Senior License Insurance Representatives, Insurance Processors Senior Account Managers, Account Managers, Licensed Insurance Agents, and Advisors. The primary duties of this position include accurate, timely and professional service to all members and staff of GreenState in daily transactions and inquiries. Provides information and answers to questions regarding GreenState Insurance products and services. This position is responsible for policy retention, member service and sales support. Bilingual in English and Spanish preferred. This role regularly interacts with members and clients whose primary language is Spanish. GREENSTATE CULTURE: At GreenState, we exist to create lasting value for those we serve. We do this by putting immense value into our employees, members and communities. We empower our employees to create endless opportunities, which will then impact the lives of our members and enhance the vitality of our communities. Pay range for this hourly position is $20.97 - $24.52/hr with a progressive benefits package. Responsibilities ESSENTIAL DUTIES AND RESPONSIBILITIES: Performs essential duties and responsibilities in the following areas which may include but are not limited to those listed and are subject to change. Adheres to the Credit Union's core values and Service Standards in conducting GreenState's mission and vision. Demonstrates a positive member service (internal and external) focus at all times. Demonstrates teamwork in all interactions with coworkers and in the completion of all duties and responsibilities. Ensures confidentiality of member information. Supports a diverse and inclusive work environment. Develops thorough understanding and working knowledge of the agency management system, insurance company sites, underwriting guidelines and eligibility requirements. Updates policy information as needed and requests exceptions, if necessary, from underwriting. Sends binders of insurance for the Producers/LIA's. Processes third party mortgagee changes and send declaration pages to mortgagee lenders upon request. Processes change requests sent by LIA's and contacts underwriting if necessary for exceptions, collects and sends any required documents and asks for extensions. Contacts underwriting if necessary for exceptions, collects and sends any required documents to the insured. Handles client email requests - process changes as requested, gather information to obtain a quote, provide advice regarding insurance products and services, submit claims, advise about claims process, calls out as needed to discuss policies. Sends binders of insurance for the Producers/LIA's. Sends cancellations and processes cancellation requests sent by Advisors, LIA's, SAM's, and Processors. Utilizes DocuSign to assist with sending and receiving signatures for insurance applications and cancellations. Researches and resolves billing questions/discrepancies. Asks for exceptions and extensions from the companies as needed. Maintains appropriate level of continuing education credits as applicable by state and license guidelines. Upholds agency guidelines, processes, and procedures in accordance with GreenState Insurances expectations Attends community, industry, and GreenState Insurance/Credit Union events. Performs additional assigned duties, as necessary. Qualifications Bilingual in English and Spanish preferred. 0-2 years of similar or related experience; insurance experience is preferred. High school diploma or the equivalent (i.e. GED) Property and Casualty Insurance license is required for the position. Must obtain within 30 days of hire date. Reports to work punctually, works all scheduled hours, and works overtime as necessitated by business demand. Self-directed nature, ability to work independent of supervision, and ability to follow directions. Must be able to work in a high-pressured, fast paced environment with significant telephone and personal disruption. Ability to use personal computer, calculator, agency automation system, and proficiency in various software programs. Ability to coordinate and prioritize large, detailed project requirements and schedules. Good time management skills required to manage and complete multiple assignments at the same time. Strong analytical skills with excellent verbal, written and interpersonal communication skills. Must be able to use knowledge and analytical skills to make quick judgements in various situations without much guidance. Must be bondable. Reporting Relationship This position reports to Personal Lines Service Manager. Supervisory Responsibilities This position is not responsible for the supervision of others. Equal Opportunity Employment Statement GreenState Credit Union is an EEO/AA Employer. We strongly encourage all individuals to apply for openings with the credit union. #LI #ID Compensation details: 20.97-24.52 Hourly Wage PIefaeb103deb2-26***********6

Get started on an exciting career at Element! Element employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first, then business - delivering on our promise of a superior client experience. This takes hard work and innovation, and we need more like-minded people on our team. About the Role We're looking for an inquisitive and results driven professional to join our team as a Senior Business Analyst. In this role, you will be contributing to the billing organization by effectively supporting the Armada team, ensuring that the billing process is efficient and accurate. The role requires attention to detail and managing deadlines on a scheduled cadence. What You'll Do Assists BPS (Billing & Payment Services) staff when needed to ensure accurate outcomes Work cross-functionally with IT and Operations to develop new products and solutions, or resolution to system created variances Execute, review, and analyze outputs from multiple billing validation models Support and deliver on SOC-1 compliance requirements for related processes Provide analysis and reporting support during Monthly billing process and Month-End Reporting Retrieve and analyze data using Excel and other data management/BI systems Responsible for daily audit reporting, reconciling daily reports Consult and resolve any issues relating to client process, billing, and corrections with the Billing team and clients if required Work with Billing team to ensure projects are identified and scope potential process or technology improvement opportunities Basic Qualifications Bachelor's degree or equivalent business experience 5 years of finance and data analysis Advanced Microsoft Excel knowledge and data skills, including look ups, Pivot Tables, DBeaver, Power Query, and SQL (preferred experience and aptitude with Alteryx, but willing to train) Strong organizational skills (ability to prioritize and close, project management capabilities) Identify and ask probing questions, gather data, identify options/solutions to a problem or issue General business knowledge and skills; sound financial knowledge Demonstrate proper judgement regarding decision making, self-reliance and problem resolution Able to balance multiple deadlines and competing priorities Ability to implement and adapt to change effectively Strong customer service and relationship skills Preferred Qualifications Education: College/University degree preferred Experience in the leasing industry, billing, financial operations, or customer facing finance roles desired Location: Hopkins, MN The base salary range for this position is $75,500 to $103,800 annually. Actual compensation within this range will be dependent upon the individual's knowledge, skills, experience, equity with other team members, and alignment with market data. Please note that the disclosed salary range is solely for candidates hired to perform work within this geographic location. Candidates hired to work in other locations will be subject to the pay range associated with that location. What's in it for You • A culture of innovation, empowerment, decision-making, and accountability • Comprehensive health and welfare benefits that serve the needs of you and your family and foster a culture of wellness • Additional benefits and amenities, including paid time-off programs (vacation, sick leave, and holidays) Applicants will be required to undergo a background check only if and after a conditional offer of employment has been extended. Element Fleet Management and its wholly owned subsidiaries are an equal opportunity employer committed to diversity, equity, inclusion, and belonging. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, genetic information, sex, gender identity, sexual orientation, age, marital status, family status, ancestry, national origin, citizenship, physical or mental disability, veteran status, military obligations or any other characteristic protected by federal, state and local laws. Disability-related accommodations during the application and interview process are available upon request. Should you require an accommodation with our hiring process please send an email to ********************************* or call **************. Know Your Rights: Workplace discrimination is illegal

Get started on an exciting career at Element! Element employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first, then business - delivering on our promise of a superior client experience. This takes hard work and innovation, and we need more like-minded people on our team. About the Role We're looking for an inquisitive and results driven professional to join our team as a Senior Business Analyst. In this role, you will be contributing to the billing organization by effectively supporting the Armada team, ensuring that the billing process is efficient and accurate. The role requires attention to detail and managing deadlines on a scheduled cadence. What You'll Do * Assists BPS (Billing & Payment Services) staff when needed to ensure accurate outcomes * Work cross-functionally with IT and Operations to develop new products and solutions, or resolution to system created variances * Execute, review, and analyze outputs from multiple billing validation models * Support and deliver on SOC-1 compliance requirements for related processes * Provide analysis and reporting support during Monthly billing process and Month-End Reporting * Retrieve and analyze data using Excel and other data management/BI systems * Responsible for daily audit reporting, reconciling daily reports * Consult and resolve any issues relating to client process, billing, and corrections with the Billing team and clients if required * Work with Billing team to ensure projects are identified and scope potential process or technology improvement opportunities Basic Qualifications * Bachelor's degree or equivalent business experience * 5 years of finance and data analysis * Advanced Microsoft Excel knowledge and data skills, including look ups, Pivot Tables, DBeaver, Power Query, and SQL (preferred experience and aptitude with Alteryx, but willing to train) * Strong organizational skills (ability to prioritize and close, project management capabilities) * Identify and ask probing questions, gather data, identify options/solutions to a problem or issue * General business knowledge and skills; sound financial knowledge * Demonstrate proper judgement regarding decision making, self-reliance and problem resolution * Able to balance multiple deadlines and competing priorities * Ability to implement and adapt to change effectively * Strong customer service and relationship skills Preferred Qualifications * Education: College/University degree preferred * Experience in the leasing industry, billing, financial operations, or customer facing finance roles desired Location: Hopkins, MN The base salary range for this position is $75,500 to $103,800 annually. Actual compensation within this range will be dependent upon the individual's knowledge, skills, experience, equity with other team members, and alignment with market data. Please note that the disclosed salary range is solely for candidates hired to perform work within this geographic location. Candidates hired to work in other locations will be subject to the pay range associated with that location. What's in it for You * A culture of innovation, empowerment, decision-making, and accountability * Comprehensive health and welfare benefits that serve the needs of you and your family and foster a culture of wellness * Additional benefits and amenities, including paid time-off programs (vacation, sick leave, and holidays) Applicants will be required to undergo a background check only if and after a conditional offer of employment has been extended. Element Fleet Management and its wholly owned subsidiaries are an equal opportunity employer committed to diversity, equity, inclusion, and belonging. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, genetic information, sex, gender identity, sexual orientation, age, marital status, family status, ancestry, national origin, citizenship, physical or mental disability, veteran status, military obligations or any other characteristic protected by federal, state and local laws. Disability-related accommodations during the application and interview process are available upon request. Should you require an accommodation with our hiring process please send an email to ********************************* or call **************. Know Your Rights: Workplace discrimination is illegal

Harris & Harris has over 50 years of experience in customer care and revenue recovery, specializing in the utilities, government, and healthcare markets. We're looking for friendly, professional, and motivated Collections Representatives to join our Government team. If you're looking for a company that embraces the principles of respect, compassion and trust, please apply with us today! Collections Representative The Collections Representative will negotiate with customers to arrive at the best resolution for our clients and the company by using compassion, empathy, and respect. Location: Must reside a commutable distance from our office on 111 W. Jackson Blvd in Downtown Chicago. Salary: $18.50/hour with an uncapped commission structure. Additional Compensation and Benefits: At Harris & Harris, we truly care about each employee's health, wellness, financial stability, and education. We are proud to offer the following benefits: Competitive Medical, Dental, and Vision insurance from premium providers Paid Time Off (PTO) and Wellness Days 401K with company matching (available after 6 months of employment) - 100% company match up to 3% of included compensation, 50% company match of the next 2% of included compensation with 100% vesting upon eligibility. Company paid Basic Life Insurance, Long Term Disability Insurance, Employee Assistance Program (EAP), and Travel Assistance. Tuition Reimbursement after 1 year of employment Additional benefits such as identity theft protection, flexible spending accounts, employee recognition events, pre-tax commuter benefits, and more DAY TO DAY Use manual and automated dialing to contact delinquent account holders from across the country by telephone (averaging about 200 outbound calls a day) Request for payment of the outstanding balance in full or create alternative payment plans for the delinquent account holder if they cannot pay the outstanding balance in full Process payments using check by phone, credit/debit cards, Western Union, or offer the customer the ability to mail in payments Follow up with account holders on their established payment plans and recommend what further action should be taken for account holders who default on their payment plans Navigate different client systems to locate customer accounts and document all collections activities WHAT YOU MUST POSSESS Must Have: Must have 2 to 3 years of experience in a high volume, call center environment Basic skills and familiarity with navigating multiple computer systems, and Microsoft Excel, Outlook, and Word Professional and empathetic customer service and negotiation skills Nice To Have: At least 1 year of previous collections experience Familiarity with the CFPB, TCPA, FDCPA, and HIPAA preferred - but we will teach you Experience with CUBS (Columbia Ultimate Business Systems) is a plus! Military experience is always a plus, and we encourage veterans to apply! Bilingual in Spanish or another language is a plus! WHY HARRIS & HARRIS? Harris & Harris is a premier, full-service revenue recovery firm headquartered and founded in Chicago, IL. Since 1968, we have been trusted partners of some of the country's largest healthcare, utility, and government entities. Our clients benefit from our having more than 50 years in the business. The family business Samuel Harris started more than five decades ago is now a firm comprised of more than 500 hundred employees including our Collections and Customer Care professionals. Our teams employ the latest technology and best ethical practices to help businesses recover revenue and provide world class customer service. We take pride in knowing what it takes to turn a call from "average" to "excellent" and are proud to continue our strong history of delighting clients and customers thanks to our outstanding employees. They make the difference every day, shift, and call and transform challenges into victories. They are the lifeblood of what we do and who we are. At Harris & Harris, we're proud to be an organization where everyone is welcome and can feel free to be their authentic selves at work. We're passionate about celebrating the differences that make each of us unique. Our culture focuses on our employees and we look for opportunities to recognize and celebrate together. We are an organization that cares about our people. From monthly activities, bonuses and contests, to competitive wages and benefits, we foster an environment where our employees feel valued. We are also an organization that believes in the power of giving back. Our internal cross functional committee, Harris Cares, guides our philanthropic activities. We have partnered with organizations such as One Warm Coat, Greater Chicago Food Depository, American Cancer Society, Bright Pink, The Heat and Warmth Fund (THAW), and Operation Stars and Stripes. Most recently we have partnered with local schools and charitable organizations to give back to our communities including the American Heart Association, Habitat for Humanity, A Just Harvest, and R. Nathaniel Dett Elementary School. At Harris & Harris, everyone is important, and we believe that one person can make a difference for their colleagues, for our clients, and for our company. We look forward to hearing from you! Harris & Harris is an equal opportunity employer. Applicants will not be discriminated against based on race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, disability, ancestry, marital status, veteran status, medical condition or any protected category prohibited by local, state or federal laws

No previous insurance knowledge or experience needed- we will train you in everything you need to know! Are you looking for an opportunity to grow in your professional career? Our staffing mission is to hire ideal team players like you and help grow skills that benefit you in your career. Wilber has exceptional culture and the service we provide for our clients is second to none. In addition to the base pay, our Subrogation Collectors can earn uncapped commissions as well as special benefits! Wilber is an insurance recovery law firm in the US partnering with some of the most recognized insurance providers nationwide. As a Full-Time Subrogation Collector, you will be a part of a team that takes/places calls to reconcile insurance claims. We have an exceptional training program with multiple trainers to assist you as needed. Our full-time in-office collectors start at $19.00 an hour ($21.00/hour if Bilingual in Spanish) plus uncapped commission. Strong candidates for this role must have a high school diploma or GED and: * Work well in a fast-paced, professional environment * Have strong communication skills * Are well organized and pay good attention to detail * Ability to deescalate conflict * Adaptable to change * Computer proficiency * Customer service or sales experience In addition to Wilber's competitive pay and benefits package, we have been voted as a Great Place to Work Certified multiple years in a row, and Fortune Magazine ranked us at 40 for Best Workplaces in Financial Services and Insurance! We value hard work and fair dealings, but also believe in having FUN at work. Here at Wilber, is a great place to get involved with the community and build friendships. Check out Wilber for yourself! Great Place to Work Certified ********************************************************** Facebook: ************************************* If you have any questions before applying, please email us at **************************

GreenState Credit Union Collections Specialist US-IA-North Liberty Type: Regular Full-Time # of Openings: 1 GreenState Credit Union Analyze and determine factors causing individual accounts to be delinquent and/or overdrawn. Complete all necessary efforts to successfully resolve these factors through interaction with the account holders to minimize the potential for financial loss to the credit union. The ultimate objective of all collection activities will be to determine the cause and severity of an account's delinquent and/or overdrawn status, and to establish an appropriate course of action to remedy the situation. GREENSTATE CULTURE: At GreenState, our purpose is to create lasting value for our members, our communities, and one another. We empower our teams to create opportunities that strengthen financial well-being, transform lives, and enhance the vitality of the communities we serve. We know our success-now and in the future-is deeply rooted in fostering an engaging, diverse, and inclusive workplace where everyone knows they matter, their work makes an impact, and their everyday commitment to living our values is what brings our mission to life. Pay range for this hourly position is $29.17 - $34.11/hr with a progressive benefits package. This position is a hybrid position with 3 onsite days at our headquarters in North Liberty. Responsibilities ESSENTIAL DUTIES AND RESPONSIBILITIES: Performs essential duties and responsibilities in the following areas which may include but are not limited to those listed and are subject to change. Adheres to the Credit Union's core values and Service Standards in conducting GreenState's mission and vision. Demonstrates a positive member service (internal and external) focus at all times. Demonstrates teamwork in all interactions with coworkers and in the completion of all duties andresponsibilities. Ensures confidentiality of member information. Supports a diverse and inclusive work environment. Reviews daily delinquency queues. Completes all necessary contacts on accounts via telephone, electronic, and written correspondence. Confers with members to determine the reason for delinquency on past due or overdrawn accounts, and to arrange an appropriate course of action to resolve the full delinquency. Contacts co-makers, co-borrowers and guarantors. Maintains and updates member records. Documents all communications and all collection activity. Performs skip-tracing duties as required and directed. Processes all accepted payment methods from members and authorized parties to delinquent accounts, ensuring attention to detail and accurate application of funds. Thoroughly works all delinquent accounts, ensuring all appropriate efforts are exhausted. Makes recommendations for accounts to be reviewed for repossession, foreclosure or charge off review. Assists with member escalations when necessary. Manages and maintains positive relationships with members and drives resolution to service delays and quality issues. Expedite, confirm, and follow up to ensure services are completed correctly for our members. Initiates workflow for review of modification, TDR, workout, deferment requests. Assists with departmental and/or branch training or job shadowing. Refers members to financial counseling resources when necessary. Plays a vital role in enriching the community by participating in community service organizations and/or credit union sponsored events, on an annual basis. Performs any other duties as assigned. Qualifications High School Diploma or GED. Minimum of three years of call center experience, with two of those years in a collections role. Reports to work punctually, works all scheduled hours, and works overtime as necessitated by business demand. At times length of working day can be unpredictable, must be willing and able to work early and/or stay late with short notice. Ability and desire to interact with co-workers to develop positive and effective working relationships in all areas of Credit Union services. Strong interpersonal and persuasive skills to represent the Credit Union in a positive way during periods of stressful member contact. Interpersonal skills necessary to gather data from several sources and to represent positively the Credit Union during such contact. Ability to prioritize assignments and organize work efficiently, to handle large volumes of details. Ability to work independently. Accuracy and attention to detail required. Ability to operate related computer applications and office equipment. Must be bondable. Reporting Relationship Reports to the Collections Supervisor. Supervisory Responsibilities This position is not responsible for the supervision of others. Equal Opportunity Employment Statement GreenState Credit Union is an EEO/AA Employer. We strongly encourage all individuals to apply for openings with the credit union. #LI #ID PI0a03864dab16-26***********5

LCS Financial Services Corporation is a nationally licensed collection agency that is growing and is seeking Experienced Collection Specialists with at least 2 years of proven experience in third party collections. Our representatives provide a combination of strong collections know-how with the ability to persuade and influence borrowers to resolve their debts all while being compliant with all federal, state and local laws and regulations. We are looking for Collection Specialists that bring their “A” game every day and take initiative by taking a problem and turning it into an opportunity. DUTIES and RESPONSIBILITIES: As a member of the collection staff, you will be responsible for achieving recovery goals by making outbound and handling inbound collection calls. Our team negotiates payment arrangements and settlement agreements based upon a financial analysis of the borrower's ability to satisfy their indebtedness. You will use skip tracing tools to locate borrowers and assets. Additional responsibilities include managing your work queue and documenting accounts while following the company's policies and procedures including strict adherence to all compliance requirements. You will comply with all federal, state and local laws and regulations including, but not limited to, FDCPA, TCPA, FCRA, GLBA, and HIPAA. WHAT YOU NEED TO SUCCEED: LCS is looking for self-starters and results driven individuals who want to control their own success and work hard to achieve it. Selected candidates with collections experience will possess the following: Strong communication and influencing skills Effective listening techniques Patience and ability to manage stress Strong organizational, multi-tasking and time management skills Ability to analyze each borrower's unique situation, create and negotiate repayment of past due obligations Demonstrated knowledge and understanding of federal, state and local collection laws and regulations All selected candidates must exhibit flexibility and be open to change and work well in a high-volume, fast-paced and sometimes stressful environment. THE IDEAL CANDIDATE WILL HAVE: Strong work ethic - including attendance, dependability and punctuality Have and maintain high standards of professionalism High school diploma or equivalent required; undergraduate degree preferred; advanced degrees welcomed Minimum of 2-years previous collections and call center experience required Minimum 2-years of third-party collections experience Fluent in English required; bilingual in Spanish is a plus Strong attention to detail and goal-oriented Ability to prioritize work and focus consistently on task at hand Ability to communicate clearly and succinctly, utilizing proper grammar and telephone etiquette WHAT WE OFFER: LCS Financial Services Corporation is an Equal Employment Opportunity employer. We offer a comprehensive benefits package that includes medical, dental and vision coverage as well as life insurance and disability the first of the month following 30-days of employment. We also have a generous time off policy that includes vacation, sick and personal time and paid holidays and 401K plan. As a prerequisite of employment, all employees must successfully pass a comprehensive background and drug screening requirements.

A GREAT PLACE TO WORK AND BANK Join our team! 1st Security Bank team members deliver service that "WOWs" each other and our customers. We value relationships, teamwork, community, and professional growth in a safe, friendly, and progressive workplace. We celebrate diversity and support equality for all. If you share these core values and are committed to career excellence, let us help you reach your dreams! If you are the type of individual that would enjoy working at one of the Puget Sound's Best Places to Work for 10 years in a row and focuses on providing an exceptional client experience, then 1st Security Bank is the place for you. 1st Security Bank was named a bronze medal winner in its class in the Puget Sound Business Journal's Best Workplaces contest in its first year nominated and is also consistently rated a 5-star Bank in Washington State by Bauer Financial, an independent bank rating firm. POSITION SUMMARY Responsible for first line branch customer service by greeting clients (in person or by telephone) and appropriately assisting them either personally or by referral to another team member. Responsible for cash drawer and vault operations, ATM and cash recycler operations, and daily proof and cash balancing. Consistently refers customers when appropriate sales opportunities present themselves and meets referral goals. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: * Must adhere to the Core Values of 1st Security Bank and demonstrate dependability and reliability in all aspects of the position * Must understand and adhere to the Bank's Customer Service Protocols when greeting, meeting and interacting with customers * Must follow cash handling procedures and be effective and proficient in counting cash and making deposits for customers * Takes ownership of the customer experience by being present and willing to help * Helps achieve monthly branch goals and achieves referral goals to add value to our customers or prospective customers * Participates in customer calls for such tasks as CD maturity notifications, birthday greetings, marketing or call campaigns or other lists provided by management. * Required to be fully knowledgeable and skilled in the areas of teller, vault, and safe deposit * Processes monetary transactions and balances cashbox daily * Receives and processes name and address changes and other account maintenance, as necessary * Researches and resolves customer complaints when necessary and assists other employees and departments whenever possible * Must know the features and benefits of 1st Security's products and services * Must be able to multi-task and prioritize * Participates in branch operational and audit activities as assigned * Follows appropriate steps to ensure branch security * Adheres to 1st Security Bank policies and procedures * Supports management decisions and goals in a positive, professional manner and represents the bank with a high level of integrity * Travels to assigned 1st Security Bank locations as business needs require * Performs other duties as assigned BENEFITS AND PERKS * Full medical, dental, and vision coverage for individual or family plan. * Life insurance. * Long-term disability insurance. * 401K matching program. * Paid sick and vacation time. OUR CORE VALUES * Relationship Driven - we strive to "WOW" (surprise, excite and delight) each other and our customers. * Ethical - fair, honest and act with integrity. * Lead by Example - maintain a positive attitude, show respect for others, and have some fun! * Accountable - we take our responsibilities seriously and we meet our commitments with urgency. * Team Player - dependable, enthusiastic contributor to team success and to the greater good of the bank. * Embrace Dreams - we encourage each other to reach for our dreams. * Diversity - we celebrate diversity and support equality for all. * Community Oriented - we actively support our communities and the Bank's CRA initiatives. * Open and Honest Communication - always professional, responsive, and timely. EDUCATION and/or EXPERIENCE * High school diploma or equivalent and at least one year experience within a financial institution. * Requires a basic knowledge of all applicable regulations that pertain to this position * Knowledge of the Bank Secrecy Act and Anti-Money Laundering policies, procedures and related programs * Must be bondable COMPUTER SKILLS To perform this job successfully, an individual should be proficient in Microsoft Office Products and other Database software. PHYSICAL DEMANDS AND WORK ENVIRONMENT The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * The employee will operate in a general office environment, using office equipment such as a phone, computer, adding machine and currency/coin counters * The employee must be able to stand for extended periods of time and bend, reach and squat occasionally when accessing safety deposit boxes, storage or supplies. * As part of the daily work demands, occasional lifting and moving of objects up to 25 pound is required. * The noise level in the work environment is usually quiet to moderate, as compared to a private office, with light foot traffic and office equipment. The employee must be willing and able to interact frequently with the general public.

LCS Financial Services Corporation is a nationally licensed collection agency that is growing and is seeking Experienced Collection Specialists with at least 2 years of proven experience in third party collections. Our representatives provide a combination of strong collections know-how with the ability to persuade and influence borrowers to resolve their debts all while being compliant with all federal, state and local laws and regulations. We are looking for Collection Specialists that bring their “A” game every day and take initiative by taking a problem and turning it into an opportunity. DUTIES and RESPONSIBILITIES: As a member of the collection staff, you will be responsible for achieving recovery goals by making outbound and handling inbound collection calls. Our team negotiates payment arrangements and settlement agreements based upon a financial analysis of the borrower's ability to satisfy their indebtedness. You will use skip tracing tools to locate borrowers and assets. Additional responsibilities include managing your work queue and documenting accounts while following the company's policies and procedures including strict adherence to all compliance requirements. You will comply with all federal, state and local laws and regulations including, but not limited to, FDCPA, TCPA, FCRA, GLBA, and HIPAA. WHAT YOU NEED TO SUCCEED: LCS is looking for self-starters and results driven individuals who want to control their own success and work hard to achieve it. Selected candidates with collections experience will possess the following: Strong communication and influencing skills Effective listening techniques Patience and ability to manage stress Strong organizational, multi-tasking and time management skills Ability to analyze each borrower's unique situation, create and negotiate repayment of past due obligations Demonstrated knowledge and understanding of federal, state and local collection laws and regulations All selected candidates must exhibit flexibility and be open to change and work well in a high-volume, fast-paced and sometimes stressful environment. THE IDEAL CANDIDATE WILL HAVE: Strong work ethic - including attendance, dependability and punctuality Have and maintain high standards of professionalism High school diploma or equivalent required; undergraduate degree preferred; advanced degrees welcomed Minimum of 2-years previous collections and call center experience required Minimum 2-years of third-party collections experience Fluent in English required; bilingual in Spanish is a plus Strong attention to detail and goal-oriented Ability to prioritize work and focus consistently on task at hand Ability to communicate clearly and succinctly, utilizing proper grammar and telephone etiquette WHAT WE OFFER: LCS Financial Services Corporation is an Equal Employment Opportunity employer. We offer a comprehensive benefits package that includes medical, dental and vision coverage as well as life insurance and disability the first of the month following 30-days of employment. We also have a generous time off policy that includes vacation, sick and personal time and paid holidays and 401K plan. As a prerequisite of employment, all employees must successfully pass a comprehensive background and drug screening requirements.

SIGN ON BONUS AVAILABLE! Globe Acceptance, Inc., a Bernau Capital Partners company, is a dynamic and growing organization. We specialize in purchasing and servicing sub-prime automobile installment sales contracts. Our organization is looking for a Bilingual Collection Specialist who is motivated to make a positive impact to achieve our company's goals. The Collections Specialist will be responsible for reviewing each account to determine the best way to approach the client, and then executing their plan to bring in the maximum amount of revenue. The ideal candidate is looking to become part of a hard-working team that is driven and embraces challenges. We offer competitive compensation and possible career advancement opportunities. Key Responsibilities: Perform collection calls and/or correspondence in a fast-paced goal-oriented collections department. Provide customer service regarding collection issues, process customer payments, and resolve client discrepancies and short payments. Accountable for monitoring, maintaining, and reducing delinquency for assigned accounts. Reconcile customer disputes as they pertain to payment of outstanding balances that are due. Provide excellent and considerate customer service to clients. Required Skills: Must be Bilingual - Spanish/English. Excellent customer service. Strong attention to detail and goal oriented. Excellent written and verbal communication. Ability to prioritize and manage multiple responsibilities. Accounts Receivable knowledge/experience a plus. Compensation and Benefits: Competitive compensation including base plus incentive. Offer complete benefits package. Paid time off including vacation and holidays. Ongoing training and development. Globe Acceptance is an Equal Opportunity Employer

Globe Acceptance, Inc., a Bernau Capital Partners company, is a dynamic and growing organization. We specialize in purchasing and servicing sub-prime automobile installment sales contracts. Our organization is looking for an Auto Insurance Collection Specialist who is motivated to make a positive impact to achieve our company's goals. In this role the Insurance Representative provides support to clients in all insurance products and services and in the processing of insurance related transactions for automobiles and some commercial insurance. The successful candidate will also respond to client reports concerning loss or damage to facilitate the processing of claims. No insurance license is required. Job Duties Confirms and requires insurance coverage Verifies and uploads Insurance verifications Retrieves and processes email requests pertaining to insurance verification Attends to assigned queue which holds the assigned case hold of verification requests Communicates with inner office department heads about daily progress and volume of insurance verifications Reviews insurance notifications and provides adequate sorting, processing and inputting Uploads miscellaneous insurance notifications Position Requirements Relevant work experience in insurance, customer service, sales or management Exceptional communication and interpersonal relationship skills Knowledge of insurance rules and regulations Excellent time management and multi-tasking skills Demonstrated leadership abilities, competitive drive and outgoing personality Bi-lingual in English and Spanish a HUGE PLUS! Open to work Saturdays Compensation and Benefits As a team member of Globe Acceptance you will enjoy a robust benefits package that demonstrates our dedication to employee satisfaction: Competitive Salary Paid time off including vacation days and holidays Health, dental, vision, life insurance, disability Flexible Spending 401(k) match Globe Acceptance is an Equal Opportunity Employer

Job Description Bilingual Collections Specialist SIGN ON BONUS AVAILABLE! Globe Acceptance, Inc., a Bernau Capital Partners company, is a dynamic and growing organization. We specialize in purchasing and servicing sub-prime automobile installment sales contracts. Our organization is looking for a Bilingual Collection Specialist who is motivated to make a positive impact to achieve our company's goals. The Collections Specialist will be responsible for reviewing each account to determine the best way to approach the client, and then executing their plan to bring in the maximum amount of revenue. The ideal candidate is looking to become part of a hard-working team that is driven and embraces challenges. We offer competitive compensation and possible career advancement opportunities. Key Responsibilities: Perform collection calls and/or correspondence in a fast-paced goal-oriented collections department. Provide customer service regarding collection issues, process customer payments, and resolve client discrepancies and short payments. Accountable for monitoring, maintaining, and reducing delinquency for assigned accounts. Reconcile customer disputes as they pertain to payment of outstanding balances that are due. Provide excellent and considerate customer service to clients. Required Skills: Must be Bilingual - Spanish/English. Excellent customer service. Strong attention to detail and goal oriented. Excellent written and verbal communication. Ability to prioritize and manage multiple responsibilities. Accounts Receivable knowledge/experience a plus. Compensation and Benefits: Competitive compensation including base plus incentive. Offer complete benefits package. Paid time off including vacation and holidays. Ongoing training and development. Globe Acceptance is an Equal Opportunity Employer

Job Description Globe Acceptance, Inc., a Bernau Capital Partners company, is a dynamic and growing organization. We specialize in purchasing and servicing sub-prime automobile installment sales contracts. Our organization is looking for an Auto Insurance Collection Specialist who is motivated to make a positive impact to achieve our company's goals. In this role the Insurance Representative provides support to clients in all insurance products and services and in the processing of insurance related transactions for automobiles and some commercial insurance. The successful candidate will also respond to client reports concerning loss or damage to facilitate the processing of claims. No insurance license is required. Job Duties Confirms and requires insurance coverage Verifies and uploads Insurance verifications Retrieves and processes email requests pertaining to insurance verification Attends to assigned queue which holds the assigned case hold of verification requests Communicates with inner office department heads about daily progress and volume of insurance verifications Reviews insurance notifications and provides adequate sorting, processing and inputting Uploads miscellaneous insurance notifications Position Requirements Relevant work experience in insurance, customer service, sales or management Exceptional communication and interpersonal relationship skills Knowledge of insurance rules and regulations Excellent time management and multi-tasking skills Demonstrated leadership abilities, competitive drive and outgoing personality Bi-lingual in English and Spanish a HUGE PLUS! Open to work Saturdays Compensation and Benefits As a team member of Globe Acceptance you will enjoy a robust benefits package that demonstrates our dedication to employee satisfaction: Competitive Salary Paid time off including vacation days and holidays Health, dental, vision, life insurance, disability Flexible Spending 401(k) match Globe Acceptance is an Equal Opportunity Employer

Job Title: Collections Specialist Department: Early-Stage Collections Reports To: Collections Team Lead, Officer FLSA Status: Non-Exempt (Hourly) Essential Duties and Responsibilities include the following. Other duties may be assigned. Locate and notify customers of delinquent accounts (early stage, 11-34 days) by telephone or email to solicit payment on motorsport loans. Advise customers of necessary actions or strategies for repayment, negotiate payment arrangements and research discrepancies (terms of sales, service, or credit contracts). Trace delinquent customers to new addresses through research (inquiries to credit bureaus, phone companies). Answer incoming calls. Answer customer questions, take payments and service current accounts. Perform office duties such as coordinating correspondence, answering emails and creating internal reports. Ensure operational integrity through compliance with all policies, procedures and regulations. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. One to three years of collections experience, auto or motorsports collections preferred, with demonstrated oral/written communication, negotiation and active listening skills. Strong attention to detail while also maintaining accuracy and speed in fast paced office environment. Basic knowledge of bankruptcy chapters 7 and 13, skip tracing, state/federal collections laws and queue management techniques. Ability to maintain strict confidentiality. Ability to remain calm and professional in stressful situations. Willing to work flexible schedule, weekends and overtime as necessary to meet business needs. Bilingual (English & Spanish) preferred Computer Skills Proficient in Microsoft Word, Excel, and Outlook. General working knowledge of internet-based applications or Jack Henry SilverLake desired. Supervisory Responsibilities This position has no supervisory duties. Equal Opportunity Employer Evergreen Bank Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, ethnicity, gender, sexual orientation, gender identity, national origin, veteran status, or disability. Federal Deposit Insurance Corporation Evergreen Bank Group is Member FDIC

Job Title: Collections Specialist Department: Early-Stage Collections Reports To: Collections Team Lead, Officer FLSA Status: Non-Exempt (Hourly) Essential Duties and Responsibilities include the following. Other duties may be assigned. Locate and notify customers of delinquent accounts (early stage, 11-34 days) by telephone or email to solicit payment on motorsport loans. Advise customers of necessary actions or strategies for repayment, negotiate payment arrangements and research discrepancies (terms of sales, service, or credit contracts). Trace delinquent customers to new addresses through research (inquiries to credit bureaus, phone companies). Answer incoming calls. Answer customer questions, take payments and service current accounts. Perform office duties such as coordinating correspondence, answering emails and creating internal reports. Ensure operational integrity through compliance with all policies, procedures and regulations. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. One to three years of collections experience, auto or motorsports collections preferred, with demonstrated oral/written communication, negotiation and active listening skills. Strong attention to detail while also maintaining accuracy and speed in fast paced office environment. Basic knowledge of bankruptcy chapters 7 and 13, skip tracing, state/federal collections laws and queue management techniques. Ability to maintain strict confidentiality. Ability to remain calm and professional in stressful situations. Willing to work flexible schedule, weekends and overtime as necessary to meet business needs. Bilingual (English & Spanish) preferred Computer Skills Proficient in Microsoft Word, Excel, and Outlook. General working knowledge of internet-based applications or Jack Henry SilverLake desired. Supervisory Responsibilities This position has no supervisory duties. Equal Opportunity Employer Evergreen Bank Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, ethnicity, gender, sexual orientation, gender identity, national origin, veteran status, or disability. Federal Deposit Insurance Corporation Evergreen Bank Group is Member FDIC