Loan Servicing - Escrow Representative I
Loan services representative job at 1st Security Bank
A GREAT PLACE TO WORK AND BANK Join our team! 1st Security Bank team members deliver service that "WOWs" each other and our customers. We value relationships, teamwork, community, and professional growth in a safe, friendly, and progressive workplace. We celebrate diversity and support equality for all. If you share these core values and are committed to career excellence, let us help you reach your dreams!
If you are the type of individual that would enjoy working at one of the Puget Sound's Best Places to Work for 10 years in a row and focuses on providing an exceptional client experience, then 1st Security Bank is the place for you. 1st Security Bank was named a bronze medal winner in its class in the Puget Sound Business Journal's Best Workplaces contest in its first year nominated and is also consistently rated a 5-star Bank in Washington State by Bauer Financial, an independent bank rating firm.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following but not limited to:
* Provide exceptional customer service via phone, email and internal department interaction.
* Provide operational support for retail branch staff
* Process payments, payoffs and payoff quotes
* Knowledgeable in general Escrow (Taxes, Insurance, Mortgage Insurance, Waivers)
* Processing Escrow Mailing (Billings, Refunds, Cancellations)
* Assist in Insurance Tasks
* Understand Insurance tasks basics
* Balance and reconcile accounts & GL's
* Assist with all general service and operational tasks
* Mortgage Loan Servicing for Portfolio, Fannie Mae, Freddie Mac, Ginnie Mae, FHA and VA loans
* Other duties and tasks as assigned
BENEFITS AND PERKS
* Full medical, dental, and vision coverage for individual or family plan.
* Life insurance.
* Long-term disability insurance.
* 401K matching program.
* Paid sick and vacation time.
OUR CORE VALUES
* Relationship Driven - we strive to "WOW" (surprise, excite and delight) each other and our customers.
* Ethical - fair, honest and act with integrity.
* Lead by Example - maintain a positive attitude, show respect for others, and have some fun!
* Accountable - we take our responsibilities seriously and we meet our commitments with urgency.
* Team Player - dependable, enthusiastic contributor to team success and to the greater good of the bank.
* Embrace Dreams - we encourage each other to reach for our dreams.
* Diversity - we celebrate diversity and support equality for all.
* Community Oriented - we actively support our communities and the Bank's CRA initiatives.
* Open and Honest Communication - always professional, responsive, and timely.
EDUCATION and/or EXPERIENCE
* High school graduate or equivalent
* Minimum 2 year experience in the loan servicing
* Ability to work well in a fast paced team environment
* Proficient with MS Office products
* Prior responsibility for GL or Account balancing a plus
COMPUTER SKILLS
To perform this job successfully, an individual should be skilled in Microsoft Office Products, have 45+ WPM typing speed and 10-key experience.
PHYSICAL DEMANDS AND WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* The employee will primarily operate in a general office environment, using office equipment such as a phone and a computer.
* The noise level in the work environment is moderate as compared to a private office with light foot traffic and office equipment. The employee must be able and willing to work in an open environment and able to interact frequently with other departments.
Salary: $20.00 to $21.00 per hour
Loan Service Representative
Maple Grove, MN jobs
TopLine Financial Credit Union has been a member-owned financial services cooperative since 1935. We are looking for outgoing individuals to join our Loan Servicing team that is dedicated to building life-long relationships to help our members reach and manage their financial goals.
Loan Service Representatives are responsible for reviewing & processing consumer loan files to ensure compliance with TopLine Policies & Procedures as well as all state and federal regulations. They are also responsible for the post-closing servicing of both direct and indirect consumer loans. This position also provides support to branch personnel in regards to the processing and closing of consumer loans
A successful Loan Service Representative will be able to do:
Reviews all consumer loan files for compliance to help ensure quality.
Clearly document and follow up on any corrections to loan documents that need to be completed.
Ensure that lien perfections are completed in a timely manner.
Maintain complete and accurate files pertaining to consumer loans including, but not limited to, applications, documents, collateral tracking and filing, insurance records, recording of documents, and other documentation.
Conduct loan file maintenance for all loan products.
Complete paid in full report including releasing liens.
Provide assistance to branch personnel and/or members resolving any account related issues.
Performs other related duties and special projects as required or assigned.
Qualifications:
6 months to 1 year loan processing/closing experience is desired.
Previous clerical or customer service experience essential.
Excellent verbal and written communication skills.
Current knowledge of consumer loan regulations and policies relating to processing is essential.
Detail oriented with good organizational skills essential and ability to work independently.
Salary Range: $23.63 - 29.53 (hourly)
Benefits:
401(k) with Employer Match
Dental
Disability Insurance
Employee Perks
Flexible Spending Accounts
Life Insurance
Medical
Paid Holidays
Paid Time Off
Pet Insurance
Referral Program
Vision
Ready to take the next step with us, apply now at **********************************
At TopLine Financial Credit Union, we celebrate diversity by offering a work environment that is shaped by individual respect and mutual trust where every individual can thrive. We are proud to be an Equal Opportunity/ Affirmative Action Employer committed to diversity in the workplace and comply with all applicable federal, state, and local laws regarding non-discrimination and affirmative action.
Auto-ApplyCommercial Loan Servicing Representative
Des Moines, IA jobs
At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you. About this role: Wells Fargo is seeking a Commercial Loan Servicing Representative in Collateral Lien Management as part of Commercial Banking Operations Division. Learn more about the career areas and business divisions at wellsfargojobs.com.
In this role, you will:
* Support internal and external customers with inquiries and complaints regarding loan servicing needs
* Monitor loan system and resolve customer issues, and process complex transactions online
* Perform moderately complex administrative, transactional, operational and customer support tasks
* Act as primary loan servicing contact that involve construction monitoring and disbursements
* Monitor collateral and preparing payoff letters, releasing collateral
* Audit loan systems of record for new loan setups, modifications and data input, and customer research and billing
* Receive direction from supervisors, and escalate non-routine customer concerns to experienced individuals
* Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
* Interact with internal customers
* Receive direction from leaders
* Exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements
Required Qualification:
* 2+ years of Commercial Loan Servicing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
* Knowledge of Loan IQ, AFS and/or E-Trac
* Real Estate and UCC Article 9 experience
* Knowledge and understanding of loan documentation
* Experience with reviewing title policies and real estate collateral
* Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment
* Ability to navigate multiple computer systems, applications and utilize search tools to find information
* Exceptional verbal, written, and interpersonal communication skills
* Ability to work effectively, as well as independently, in a team environment
* Ability to work in a fast-paced deadline driven environment
* Excellent critical thinking and problem-solving skills, as well as the ability to embrace and adapt to change
* Effective organizational, multi-tasking, and prioritization skills
* Sound knowledge of Microsoft Office (Work, Excel, & Outlook)
Job Expectations:
* Ability to work a hybrid schedule, at least 3 days a week working in office
* Ability to work additional hours as needed
* Relocation assistance is not available for this position
* This position is not eligible for Visa Sponsorship
Posting Location:
* 801 Walnut Street, Des Moines, IA
You should be aware that specific compliance policies may apply regarding outside activities and/or personal investing. Requirements may include pre-clearing outside activities, transferring brokerage accounts to a designated broker, trade pre-clearance, minimum holding period, monitoring of trading activity, etc. Affected employees will be expected to provide information to the Personal Account Dealing Team and abide by applicable policy requirements.
#CommercialBanking
Posting End Date:
17 Dec 2025
* Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
Consumer Loan Servicing Representative I
Liberty Lake, WA jobs
STCU is consistently rated one of the top-performing credit unions in the nation, and has been named one of Fortune Magazine's Great Places to Work. We look for employees who have a strong desire to serve others, are lifelong learners, are committed to working hard, have a fun-loving attitude, and who want to make a difference in our members' lives. We love people who share our core values: Joyfulness, generosity, belonging, goodness, and striving. We believe in being a force for good in the community, while helping members achieve their financial goals and dreams.
STCU offers excellent benefits:
Paid time off-plus 11 paid holidays!
Medical, dental, vision and life insurance
Training and career development
Success sharing plan
401(k) matching contributions
Tuition reimbursement
An overview of the benefits can be found
here
.
Salary range: $20.42 - $28.58 per hour
Job Description
The
Consumer Loan Servicing Representative I
provides administrative and customer service support for the ongoing servicing of consumer loans. Responsibilities include processing loan payments, maintaining accurate loan records, responding to member inquiries, and supporting various post-closing activities. This entry-level position offers opportunities for growth and development within the organization.
Core Job Requirements/Outcomes
Provide exceptional service and operational support by assisting members and frontline staff with loan servicing inquiries, and by fostering strong vendor relationships to ensure quality and consistency in consumer loan servicing.
Ensure loan collateral is properly secured by perfecting titles and obtaining insurance to mitigate loan loss risk. Maintain documentation accuracy by auditing new loans to identify any need for rework, review for compliance and quality in line with policies and regulations, and by communicating discrepancies to the appropriate teams to enhance the member experience
Adhere to regulatory requirements included in the Fair Credit Reporting Act and Consumer Financial Protection Bureau by responding to consumer inquiries and exception reporting while maintaining the institutions privacy and security policies and procedures.
Maintain accurate loan records by performing a variety of loan servicing tasks including payment maintenance (such as due date changes and payment reversals), loan verifications and payoff quotes, processing payment protection (claims, cancellations, payments), handling insurance-related items (impairment, workflows, uploads), payoff processing, lien releases, and regular reporting and workflow management.
Other Essential Functions
Support Loan Servicing's continuous improvement goals by actively participating in Leader Standard Work (LSW) activities to enhance operational efficiency, and by conducting experiments and tracking cycle timing as part of the kata process to drive incremental improvements. Proactively communicate challenges, obstacles, and ideas for improvement to department managers.
Foster positive working relationships that contribute to a collaborative, respectful, and inclusive team environment, while consistently demonstrating our core values of joyfulness, generosity, belonging, goodness, and striving. Support team members by taking initiative to assist with task coverage during absences, or times of increased workload to help maintain service levels and team efficiency.
Support peer development by providing training, guidance, and mentoring on standard servicing tasks.
Review departmental procedures and communicate any necessary updates, corrections, or improvement recommendations.
Participate in monthly and quarterly check-in meetings, ensuring completion of approach and impact ratings as well as clear, timely updates on goal completion progress.
Ensure the accuracy, regulatory compliance, and timely completion of assigned tasks in accordance with established service level agreements (SLAs), including adherence to departmental quality standards and performance metrics such as call answering and availability expectations.
Monitor incoming and outgoing mail and manage the team's shared email inbox by reviewing and categorizing messages to support timely processing and task routing.
Process departmental reports and workflows to ensure the accuracy and integrity of loan records.
Participate in job shadowing opportunities to enhance understanding of cross-functional roles, support team development, and identify potential areas for process improvement.
Assist with departmental projects as needed.
Qualifications
Education:
High School diploma or equivalent required.
Job Experience:
Two years of experience in a member consultant/service role within a financial institution-performing functions such as account maintenance, opening new member accounts, and advising on account types and products or at least one year of hands-on experience in consumer lending is required. Demonstrated proficiency in lending processes is required. Working knowledge of loan collateral and consumer protection laws, including FCRA, SCRA, and CFPB guidelines, is preferred.
Software Skills:
Demonstrates proficient knowledge of Microsoft Office programs, including Outlook, Word, Excel, and Teams. Experience with loan servicing systems such as Phoenix, Dealertrack, and OnBase is also preferred.
Physical Demands:
Must be able to regularly talk, hear and operate a computer, keyboard and mouse and occasionally lift, pull/push and carry up to 10 pounds with accommodations.
Work Conditions:
Exposure to constant or intermittent sounds at a low or moderate level consistent with an office setting. Exposure to high-stress, fast-paced, deadline-oriented environment.
Other:
Perform additional duties as assigned for the efficient operation of the department and the organization. This includes the possibility of being assigned temporarily to other locations.
Additional Information
Please review our website for more information at
stcu.org/careers.
Loan Servicing Client Representative
Saint Charles, MO jobs
Job Title: Loan Service Client Representative Department: Loan Servicing Reports To: Loan Servicing Department Manager FLSA Status: Non-Exempt Summary: Performs loan service functions associated with pending and existing loans by performing the following duties. Duties and Responsibilities include the following. Other duties may be assigned.
Process payments and advances
Prepare releases on paid loans
Maintain and update Hazard, Auto and Flood Insurance including force placing and paying escrow premiums
Maintain and update Real Estate Taxes
Third party verifications
Assist with balancing general ledger accounts and accurately prepare general ledger entries
Basic Microsoft Office Skills
Strong attention to detail and accuracy skills
This position is the main customer contact for our loan servicing department and requires excellent verbal, written and interpersonal communication skills
Ability to work in a fast-paced environment
LaserPro documentation and CSI experience desired, but not required
Will be working closely with others, must be a team player
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Language Ability: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Math Ability: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Computer Skills: To perform this job successfully, an individual should have knowledge of Microsoft Word; Microsoft Excel; Microsoft Windows; Microsoft Outlook. Core Processor (CSI/NuPoint) and documentation software preferred. Education/Experience: High school diploma or general education degree (GED); or two to four years related experience and/or training; or equivalent combination of education and experience. Knowledge, Skills and Other Abilities:
Time management
Oral communication skills
Written communication skills
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands and talk or hear. The employee is frequently required to stand; walk; reach with hands and arms and stoop, kneel, crouch or crawl. The employee is occasionally required to climb or balance. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, ability to adjust focus and ability to see color. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
Lead Loan Servicing Representative
Saint Louis Park, MN jobs
**About this role:** Wells Fargo is seeking a Lead Loan Servicing Representative within the Cards, Merchant Services, and Personal Loans (CMSPL) group, part of our Consumer Lending. **In this role, you will:** + Provide application support, documentation, and service to assist with the origination of a high credit limit card products in CMSPL.
+ Provide responsive and empathetic support to high value customers/affluent customers, ensuring a positive experience throughout the application process.
+ Provide feedback and present ideas for improving or implementing processes and tools within Loan Servicing functional area.
+ Perform complex loan origination related servicing activities that require planning, evaluation, and interpretation.
+ Provide subject matter expertise to functional area on wide range of loan servicing activities
+ Interact and communicate with internal partners (ie WIM, product, branch network, etc), and all levels of management, staff, and cross-business units.
+ Provide training to less experienced individuals as team expands.
**Required Qualifications:**
+ 6+ years of Loan Servicing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
**Desired Qualifications:**
+ Experience working with High Value customers and core understanding of relationship management
+ Proven results of best-in-class customer experience
+ Extensive knowledge and experience with Credit Card products
+ Excellent communication and interpersonal skills
+ Experience handling complex or time sensitive inquiries, resolving issues, and processing requests related to loan servicing with accuracy and professionalism.
+ Proven ability to communicate clearly with clients, internal teams, and third-party vendors to ensure transparency and resolution.
+ Ability to partner and collaborate with underwriting, compliance, and risk teams to ensure seamless servicing and issue escalation.
+ Adhere to internal policies and external regulations, identifying and reporting potential risks.
+ Working knowledge of loan products, terms, and servicing systems to support client needs.
+ Ability to adjust to changing priorities, regulatory updates, and client needs with flexibility and resilience.
**Pay Range**
Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.
$25.48 - $41.83
**Benefits**
Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs (*************************************************************** for an overview of the following benefit plans and programs offered to employees.
+ Health benefits
+ 401(k) Plan
+ Paid time off
+ Disability benefits
+ Life insurance, critical illness insurance, and accident insurance
+ Parental leave
+ Critical caregiving leave
+ Discounts and savings
+ Commuter benefits
+ Tuition reimbursement
+ Scholarships for dependent children
+ Adoption reimbursement
**Posting End Date:**
10 Dec 2025
***** **_Job posting may come down early due to volume of applicants._**
**We Value Equal Opportunity**
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
**Applicants with Disabilities**
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (****************************************************************** .
**Drug and Alcohol Policy**
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (********************************************************************** to learn more.
**Wells Fargo Recruitment and Hiring Requirements:**
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
**Req Number:** R-508394
Mortgage Loan Servicing Representative
Kansas City, MO jobs
About Working at Commerce
Building a career here is more than just steps on a ladder. It's about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. And our commitment doesn't stop there. Our culture is about our people, the ones in our communities and the ones that work with us.
Here, you'll find opportunities to grow and learn, to connect with others, and build relationships with the people around you. You'll have the space and resources to grow into the best version of yourself. Because our number one investment is you.
Creating an award-winning culture doesn't come easy. And after 160 years, we know Commerce Bank is only at its best when our people are. If this sounds interesting to you, keep reading and let's talk.
Compensation Range
Hourly: $19.00 - $27.65 (Amount based on relevant experience, skills, and competencies.)
About This Job
The main purpose of this job is to handle every aspect of a mortgage loan after origination. This role handles customer service, escrow accounts, loss mitigation, taxes, insurance, modifications, accounting, investor accounting and payoffs.
Essential Functions
Perform routine and complex tasks in the servicing of mortgage loans in one or more of the various servicing functions; includes administration, cashiering, new loans/acquisitions, special loans, escrow, investor accounting, customer service or default
Process Payments or Advances on loans, including maintenance and adjustments, utilizing multiple systems applications.
Process mortgage releases and subsequent documents to borrowers
Perform customer service via telephone, email and chat
Perform other duties as assigned
Knowledge, Skills & Abilities Required
Thorough knowledge of all aspects of the specific functional area and ability to understand the interrelationship of all mortgage servicing functions and the resulting impact
Demonstrates self-initiative in problem identification or provides assistance as needed within specific functional area as well as the group
Ability to work with other departments to meet time requirements
Ability to consistently meet or exceed minimum departmental productivity standards
Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities
Inquisitive, agile and strong team player with excellent written, verbal and interpersonal communication skills
Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values
Intermediate level proficiency with Microsoft Word, Excel, Teams and Outlook
Education & Experience
High school diploma or equivalent combination of education and experience required
2+ years Real Estate loan experience required
2+ years of customer service via telephone, email and chat, experience preferred
**Level of role is determined by knowledge, experience, skills, abilities, and education
***For individuals applying, assigned and/or hired to work in areas with pay transparency requirements, Commerce is required by law to include a reasonable estimate of the compensation range for some roles. This compensation range is for the Mortgage Loan Servicing Representative I, II & Senior job and contemplates a wide range of factors that are considered in determining most appropriate job level and making compensation decisions, including but not limited to location, skill sets, education, relevant experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for any applicable differentials (geographic, bilingual, or shift) that could be associated with the position or where it is filled. At Commerce, compensation decisions are dependent on the facts and circumstances of each situation. A reasonable estimate of the current base pay is $19.00 - $27.65 per hour.
#LI-Hybrid
The candidate selected for this position may be eligible for the following employment benefits: employer sponsored health, dental, and vision insurance, 401(k), life insurance, paid vacation, and paid personal time. In addition, we offer career development, education assistance, and voluntary supplemental benefits. Click here to learn more.
Location: 922 Walnut St, Kansas City, Missouri 64106
Time Type:
Full time
Auto-ApplyLoan Services Rep I
Springfield, IL jobs
Town and Country Bank is seeking a Loan Services Representative to provide excellent support to our lending areas. ABOUT US: At Town and Country our mission is to empower the financial well-being of our communities, one person at a time. The culture at Town and Country is built on our shared core values - Teamwork, Achievement, Passion and Positive Thinking. Teamwork means we work together to achieve a common purpose. Achievement means we are results-oriented and achieve success by reaching and exceeding our goals. Positive thinking means we exhibit a positive attitude and strive to maintain an upbeat and fun work environment. Passion means we love what we do and understand the importance of our role in relation to the direction and purpose of the organization. We hire, review, reward, and recognize our teammates based on these characteristics, so it's important that you share these values in order to be part of our team.
ESSENTIAL FUNCTIONS AND DUTIES:
Provides general support to the lending areas of the Corporation.
Proactively develops good working relationships both with internal and external customers/contacts.
Reviews and/or balances daily and monthly reports
Conducts file maintenance and/or transactions on loan accounts
Review data input for accuracy
Maintains reconciliation of loan accounts
Performs loan account verifications
Engages customers when responding to requests for payoff quotes and process loan payoffs when received
Accurate and timely preparation of all types of collateral releases
Process all escrow functions including analysis, distributions and tracking
Builds relationships with customers by handling inquiries and completing necessary research as a priority.
Meets set deadlines and ensures follow up and organization in all assigned duties.
Maintains a focus on compliance issues and proactively stays abreast of changes to federal and state regulations.
Develops strong understanding and strictly follows the company's established policies and procedures.
Performs other job-related duties and special projects as assigned.
QUALIFICATIONS:
Previous Loan Servicing or Banking experience a plus
Working knowledge of office practices and procedures
Excellent ten key skills (35 wpm)
Working knowledge of computers and Office 365
Ability to accurately handle high volumes of work under strict deadlines with high attention to detail
Ability to multi-task in a stressful, fast-paced environment at certain times of the year.
Ability to effectively communicate with both internal and external customers in a positive manner and resolve inquiries
Effective communication, time management and organization skills
Willing to work overtime if need be
EDUCATION:
· High School Diploma or equivalent required
Auto-ApplyConsumer Loan Specialist
Peoria, IL jobs
If you're seeking more than just a job, join Heights Finance and kickstart your career! Are you ready to make a difference in the world of consumer finance? At Heights Finance, a proud member of the Attain Finance family, we bring over 50 years of expertise in providing credit solutions across the U.S. and Canada. Our deep roots in the financial industry have empowered us to develop convenient, easily accessible financial services that meet our customers' growing needs.
Join a leading consumer credit lender that thrives on innovation and collaboration, where your contributions are truly valued. As part of Attain Finance, our portfolio includes distinguished brands like Cash Money, LendDirect, Heights Finance. Each brand is constantly evolving to better serve our customers.
Be part of a dynamic team that is shaping the future of consumer finance. Apply today!
Stories of Success
"I joined Heights Finance in 2010 as a CSR, with no prior experience in finance. Little did I know that this role would pave the way for a fulfilling career! Heights Finance genuinely values its team members and takes pride in promoting from within. Today, I am proud to serve as a District Manager, a position I moved into in 2021 - Also, a testament to the growth opportunities the company provides. The company offers excellent benefits, a set schedule that promotes work-life balance, and supportive leadership that ensures every team member feels valued. The company, also fosters an open culture, encouraging team members to share their ideas and suggestions. I truly love working here and am grateful for the incredible opportunities Heights Finance has provided."
~ Ashley S., District Manager - Alabama
"Since joining Heights Finance as a Branch Manager in 2013, I have enjoyed the benefit of internal transitions and promotions on multiple occasions. Transitioning from my original branch to a larger branch in a different demographic, to a middle-sized branch in a combination of demographics, assisted me with being prepared to take the next step in my career. As a result, of these experiences, I was qualified for a District Manager position in 2021. In 2024, I made a career change and with the support of my VPO, I was able to move into an Operations Trainer. During each transition, my supervisors worked to ensure I had the training, tools, and support needed to be successful and the level of camaraderie amongst my peers was unparalleled."
~ Jessica W., Operations Trainer - United States
Responsibilities
As a Consumer Loan Specialist, you'll be at the heart of our customer experience-delivering exceptional service, building lasting relationships, and helping individuals secure the financial solutions they need. This is more than just a job-it's a chance to grow your career, make a difference, and be rewarded for your success.
If you're a motivated, customer-focused professional with a passion for helping others and a drive to succeed, we want to hear from you. Join our team and let's achieve success together!
* Deliver Exceptional Service: Provide outstanding support to both new and existing customers, guiding them through the loan process with care and professionalism.
* Drive Sales Growth: Use consultative sales techniques to educate customers on financial products and services, identifying opportunities to upsell and cross-sell.
* Engage Customers: Manage inbound calls with confidence and make proactive outbound calls to attract new business and promote our offerings.
* Support Delinquency Management: Collaborate with customers on past-due accounts, offering solutions and working toward resolution.
* Learn and Grow: Participate in a hands-on training program with one-on-one mentoring to build your skills and confidence.
* Ensure Compliance: Follow all regulatory guidelines and company policies to protect customer information and company assets.
This is your opportunity to build a rewarding career with a company that values your contributions and supports your growth.
Qualifications
We're looking for individuals who are passionate about customer service, eager to learn, and ready to grow in a fast-paced, team-oriented environment.
* Customer Focus: A genuine desire to help others and provide top-tier service in every interaction.
* Sales Mindset: Confidence in promoting products and services that meet customer needs.
* Strong Communication: Excellent verbal and written communication skills, with the ability to build rapport quickly.
* Problem-Solving Skills: Ability to think on your feet and offer creative solutions to customer challenges.
* Adaptability: Willingness to learn new systems and processes in a dynamic environment.
* Team Player: A collaborative spirit with a desire to contribute to team success.
* Educational Background: High School diploma or equivalent required; college coursework or degree is a plus.
* Industry Experience: Experience in customer service, sales, or consumer finance is preferred but not required-we'll train the right candidate!
Work Location: 626 West Glen Avenue, Peoria, IL 61614
Hours: Full Time - Monday through Friday, 8:30am to 5:30pm with evenings and weekends based on business needs/peak seasons
Hourly: $16.75 - $23.25
The base hourly range represents the low and high end of the anticipated hourly range for this position based on the state average. The actual base hourly offered for this full-time position will be determined by various factors, including but not limited to, location, skills, knowledge, competencies, and experience.
All full-time employees are eligible for benefits, starting day one: Paid Time Off, Medical, Dental, Vision and other voluntary coverages. You will also be eligible to participate in the company's 401(K) program with company match, 30 days post hire, starting on the 1st of the month.
Other company perks include access to the Employee Assistance Program, Emergency Relief Fund, Diversity and Inclusion Council, Tuition Reimbursement, Leadership Development Programs, and potential to earn through the Monthly Bonus Program.
This employer participates in E-Verify for US-based hires.
#LI-Onsite
#HeightsFinance
#HFCLP
Key Words: Customer Service, Loans, Financial Services, Lending, Retail, Office, Bank Teller, Sales, Collections
EEO Statement
Attain Finance Supports Equal Employment Opportunity. CURO (dba Cash Money, LendDirect, and Heights Finance) is committed to a policy of providing equal employment opportunity to all qualified employees and applicants. This commitment is reflected in all aspects of our daily operations. We do not discriminate on the basis of race, color, sex, religion, national origin, marital status, age, disability, veteran status, or genetic information in any personnel practice, including recruitment, hiring, training, compensation, promotion, and discipline. Additionally, we do not discriminate based on any other characteristic protected by applicable state/provincial or local law where a particular employee works. In addition, it is the policy of Attain Finance to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by federal law and any state/provincial law where a particular employee works.
Notice to Attain Finance job applicants: Attain Finance will never ask for your personal banking information, transfer of funds, a credit card, or for you to purchase any equipment to process a job application or for training. Authorized Attain Finance representatives' email addresses will end *********************, @curo.com, @first-heritage.com, @heightsfinance.com, *****************.
Auto-ApplyPart Time Loan Specialist
Saint Joseph, MO jobs
Take your career to the next level! In the last few years our goal has been expansion, creating growth opportunities for many of our team members. Not only are we serious about growth, but we are also serious about helping our customers during hard financial times.
We take pride in providing solutions and offering a helping hand, not only to our customers but also to the communities we serve. As we continue to expand and grow into a national leader in consumer financing, we invite you to consider joining our team.
If you're passionate about making a meaningful impact in people's lives and bringing a personal touch to finance, we'd love to have you on board!
Regional Finance is hiring! We are looking for talented and driven individuals to join our team. Take the next step in your career and click that apply button!
Job Intro
The core of a Loan Specialist is being customer oriented. If you are interested in helping others in their time of need, then this is the career you have been looking for!
Why work at Regional?
Regional offers competitive pay! We do our best to show that we value our team members!
You are eligible for a monthly bonus. Who doesn't love a nice cash reward for their hard work?
You will have promotion opportunities. We love to train our Loan Specialists into future Branch Managers!
All full-time team members have access to our medical, dental, vision and 401(k) benefits!
Pays an average of $41,000, this amount can vary based on your location and cost of living adjustments!
Duties and responsibilities
Provide exceptional service to all customers.
Process credit loan applications and use product knowledge to present loan solutions to current and potential customers.
Maintain office cash with accuracy and proper security.
Grow account volume through good judgment and effective customer solicitations in the branch and by telephone.
Minimize delinquent debt through calling customers and collecting on past-due accounts.
Receive, track, and post all payments and fees to customer accounts in compliance with Company Policy.
Transport money and deposits to and from bank.
Other duties as assigned by leadership.
Minimum Qualifications
High School Diploma or Equivalent.
Prior customer service experience in either a sales/retail environment or cash management environment.
Must pass drug screen, criminal and credit background checks.
Valid Driver's License and access to a dependable automobile with liability insurance coverage.
Critical Competencies
Demonstrated passion for customer service.
Excellent written and verbal communication skills.
Customer service minded with a personality that relates well with a broad spectrum of people, including external customers, branch colleagues, and corporate co-workers.
Thrives in a pay for performance atmosphere.
Proven ability to multi-task.
High degree of integrity.
Sales mentality.
Adaptable to an ever-changing environment.
Working conditions
This position works in an office providing consumer loan products in person and over the phone. The typical working hours are 8:30am to 5:30pm Monday through Friday with some Saturdays required. Overtime may be required on an as needed basis and is at the discretion of upper management.
If you are a job applicant who resides in the state of California, please review our California Employee Privacy Policy at the following link: **************************************************************************************************
Regional is an equal opportunity employer and does not discriminate on the basis of race, color, religion, creed, national origin, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, transgender status, age, disability, genetic information, veteran status, uniform service, or any other characteristic protected by applicable law (“Protected Characteristics”). Regional's policy of non-discrimination applies to all phases of the employment process and relationship, including, but not limited to, recruitment and selection; compensation and benefits; professional development and training; promotions and opportunities; transfers; social and recreational programs; layoff; and terminations.
Auto-ApplyConsumer Loan Specialist
Galesburg, IL jobs
If you're seeking more than just a job, join Heights Finance and kickstart your career! Are you ready to make a difference in the world of consumer finance? At Heights Finance, a proud member of the Attain Finance family, we bring over 50 years of expertise in providing credit solutions across the U.S. and Canada. Our deep roots in the financial industry have empowered us to develop convenient, easily accessible financial services that meet our customers' growing needs.
Join a leading consumer credit lender that thrives on innovation and collaboration, where your contributions are truly valued. As part of Attain Finance, our portfolio includes distinguished brands like Cash Money, LendDirect, Heights Finance. Each brand is constantly evolving to better serve our customers.
Be part of a dynamic team that is shaping the future of consumer finance. Apply today!
Stories of Success
"I joined Heights Finance in 2010 as a CSR, with no prior experience in finance. Little did I know that this role would pave the way for a fulfilling career! Heights Finance genuinely values its team members and takes pride in promoting from within. Today, I am proud to serve as a District Manager, a position I moved into in 2021 - Also, a testament to the growth opportunities the company provides. The company offers excellent benefits, a set schedule that promotes work-life balance, and supportive leadership that ensures every team member feels valued. The company, also fosters an open culture, encouraging team members to share their ideas and suggestions. I truly love working here and am grateful for the incredible opportunities Heights Finance has provided."
~ Ashley S., District Manager - Alabama
"Since joining Heights Finance as a Branch Manager in 2013, I have enjoyed the benefit of internal transitions and promotions on multiple occasions. Transitioning from my original branch to a larger branch in a different demographic, to a middle-sized branch in a combination of demographics, assisted me with being prepared to take the next step in my career. As a result, of these experiences, I was qualified for a District Manager position in 2021. In 2024, I made a career change and with the support of my VPO, I was able to move into an Operations Trainer. During each transition, my supervisors worked to ensure I had the training, tools, and support needed to be successful and the level of camaraderie amongst my peers was unparalleled."
~ Jessica W., Operations Trainer - United States
Responsibilities
As a Consumer Loan Specialist, you'll be at the heart of our customer experience-delivering exceptional service, building lasting relationships, and helping individuals secure the financial solutions they need. This is more than just a job-it's a chance to grow your career, make a difference, and be rewarded for your success.
If you're a motivated, customer-focused professional with a passion for helping others and a drive to succeed, we want to hear from you. Join our team and let's achieve success together!
* Deliver Exceptional Service: Provide outstanding support to both new and existing customers, guiding them through the loan process with care and professionalism.
* Drive Sales Growth: Use consultative sales techniques to educate customers on financial products and services, identifying opportunities to upsell and cross-sell.
* Engage Customers: Manage inbound calls with confidence and make proactive outbound calls to attract new business and promote our offerings.
* Support Delinquency Management: Collaborate with customers on past-due accounts, offering solutions and working toward resolution.
* Learn and Grow: Participate in a hands-on training program with one-on-one mentoring to build your skills and confidence.
* Ensure Compliance: Follow all regulatory guidelines and company policies to protect customer information and company assets.
This is your opportunity to build a rewarding career with a company that values your contributions and supports your growth.
Qualifications
We're looking for individuals who are passionate about customer service, eager to learn, and ready to grow in a fast-paced, team-oriented environment.
* Customer Focus: A genuine desire to help others and provide top-tier service in every interaction.
* Sales Mindset: Confidence in promoting products and services that meet customer needs.
* Strong Communication: Excellent verbal and written communication skills, with the ability to build rapport quickly.
* Problem-Solving Skills: Ability to think on your feet and offer creative solutions to customer challenges.
* Adaptability: Willingness to learn new systems and processes in a dynamic environment.
* Team Player: A collaborative spirit with a desire to contribute to team success.
* Educational Background: High School diploma or equivalent required; college coursework or degree is a plus.
* Industry Experience: Experience in customer service, sales, or consumer finance is preferred but not required-we'll train the right candidate!
Work Location: 1348 North Henderson Street, Ste 3, Galesburg, IL 61401
Hours: Full Time - Monday through Friday, 8:30am to 5:30pm with evenings and weekends based on business needs/peak seasons
Hourly: $16.75 - $23.25
The base hourly range represents the low and high end of the anticipated hourly range for this position based on the state average. The actual base hourly offered for this full-time position will be determined by various factors, including but not limited to, location, skills, knowledge, competencies, and experience.
All full-time employees are eligible for benefits, starting day one: Paid Time Off, Medical, Dental, Vision and other voluntary coverages. You will also be eligible to participate in the company's 401(K) program with company match, 30 days post hire, starting on the 1st of the month.
Other company perks include access to the Employee Assistance Program, Emergency Relief Fund, Diversity and Inclusion Council, Tuition Reimbursement, Leadership Development Programs, and potential to earn through the Monthly Bonus Program.
This employer participates in E-Verify for US-based hires.
#LI-Onsite
#HeightsFinance
#HFCLP
Key Words: Customer Service, Loans, Financial Services, Lending, Retail, Office, Bank Teller, Sales, Collections
EEO Statement
Attain Finance Supports Equal Employment Opportunity. CURO (dba Cash Money, LendDirect, and Heights Finance) is committed to a policy of providing equal employment opportunity to all qualified employees and applicants. This commitment is reflected in all aspects of our daily operations. We do not discriminate on the basis of race, color, sex, religion, national origin, marital status, age, disability, veteran status, or genetic information in any personnel practice, including recruitment, hiring, training, compensation, promotion, and discipline. Additionally, we do not discriminate based on any other characteristic protected by applicable state/provincial or local law where a particular employee works. In addition, it is the policy of Attain Finance to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by federal law and any state/provincial law where a particular employee works.
Notice to Attain Finance job applicants: Attain Finance will never ask for your personal banking information, transfer of funds, a credit card, or for you to purchase any equipment to process a job application or for training. Authorized Attain Finance representatives' email addresses will end *********************, @curo.com, @first-heritage.com, @heightsfinance.com, *****************.
Auto-ApplyConsumer Loan Specialist
Marion, IL jobs
If you're seeking more than just a job, join Heights Finance and kickstart your career! Are you ready to make a difference in the world of consumer finance? At Heights Finance, a proud member of the Attain Finance family, we bring over 50 years of expertise in providing credit solutions across the U.S. and Canada. Our deep roots in the financial industry have empowered us to develop convenient, easily accessible financial services that meet our customers' growing needs.
Join a leading consumer credit lender that thrives on innovation and collaboration, where your contributions are truly valued. As part of Attain Finance, our portfolio includes distinguished brands like Cash Money, LendDirect, Heights Finance. Each brand is constantly evolving to better serve our customers.
Be part of a dynamic team that is shaping the future of consumer finance. Apply today!
Stories of Success
"I joined Heights Finance in 2010 as a CSR, with no prior experience in finance. Little did I know that this role would pave the way for a fulfilling career! Heights Finance genuinely values its team members and takes pride in promoting from within. Today, I am proud to serve as a District Manager, a position I moved into in 2021 - Also, a testament to the growth opportunities the company provides. The company offers excellent benefits, a set schedule that promotes work-life balance, and supportive leadership that ensures every team member feels valued. The company, also fosters an open culture, encouraging team members to share their ideas and suggestions. I truly love working here and am grateful for the incredible opportunities Heights Finance has provided."
~ Ashley S., District Manager - Alabama
"Since joining Heights Finance as a Branch Manager in 2013, I have enjoyed the benefit of internal transitions and promotions on multiple occasions. Transitioning from my original branch to a larger branch in a different demographic, to a middle-sized branch in a combination of demographics, assisted me with being prepared to take the next step in my career. As a result, of these experiences, I was qualified for a District Manager position in 2021. In 2024, I made a career change and with the support of my VPO, I was able to move into an Operations Trainer. During each transition, my supervisors worked to ensure I had the training, tools, and support needed to be successful and the level of camaraderie amongst my peers was unparalleled."
~ Jessica W., Operations Trainer - United States
Responsibilities
As a Consumer Loan Specialist, you'll be at the heart of our customer experience-delivering exceptional service, building lasting relationships, and helping individuals secure the financial solutions they need. This is more than just a job-it's a chance to grow your career, make a difference, and be rewarded for your success.
If you're a motivated, customer-focused professional with a passion for helping others and a drive to succeed, we want to hear from you. Join our team and let's achieve success together!
* Deliver Exceptional Service: Provide outstanding support to both new and existing customers, guiding them through the loan process with care and professionalism.
* Drive Sales Growth: Use consultative sales techniques to educate customers on financial products and services, identifying opportunities to upsell and cross-sell.
* Engage Customers: Manage inbound calls with confidence and make proactive outbound calls to attract new business and promote our offerings.
* Support Delinquency Management: Collaborate with customers on past-due accounts, offering solutions and working toward resolution.
* Learn and Grow: Participate in a hands-on training program with one-on-one mentoring to build your skills and confidence.
* Ensure Compliance: Follow all regulatory guidelines and company policies to protect customer information and company assets.
This is your opportunity to build a rewarding career with a company that values your contributions and supports your growth.
Qualifications
We're looking for individuals who are passionate about customer service, eager to learn, and ready to grow in a fast-paced, team-oriented environment.
* Customer Focus: A genuine desire to help others and provide top-tier service in every interaction.
* Sales Mindset: Confidence in promoting products and services that meet customer needs.
* Strong Communication: Excellent verbal and written communication skills, with the ability to build rapport quickly.
* Problem-Solving Skills: Ability to think on your feet and offer creative solutions to customer challenges.
* Adaptability: Willingness to learn new systems and processes in a dynamic environment.
* Team Player: A collaborative spirit with a desire to contribute to team success.
* Educational Background: High School diploma or equivalent required; college coursework or degree is a plus.
* Industry Experience: Experience in customer service, sales, or consumer finance is preferred but not required-we'll train the right candidate!
Work Location: 705 North Carbon Street, Ste A, Marion, IL 62959
Hours: Full Time - Monday through Friday, 8:30am to 5:30pm with evenings and weekends based on business needs/peak seasons
Hourly: $16.75 - $23.25
The base hourly range represents the low and high end of the anticipated hourly range for this position based on the state average. The actual base hourly offered for this full-time position will be determined by various factors, including but not limited to, location, skills, knowledge, competencies, and experience.
All full-time employees are eligible for benefits, starting day one: Paid Time Off, Medical, Dental, Vision and other voluntary coverages. You will also be eligible to participate in the company's 401(K) program with company match, 30 days post hire, starting on the 1st of the month.
Other company perks include access to the Employee Assistance Program, Emergency Relief Fund, Diversity and Inclusion Council, Tuition Reimbursement, Leadership Development Programs, and potential to earn through the Monthly Bonus Program.
This employer participates in E-Verify for US-based hires.
#LI-Onsite
#HeightsFinance
#HFCLP
Key Words: Customer Service, Loans, Financial Services, Lending, Retail, Office, Bank Teller, Sales, Collections
EEO Statement
Attain Finance Supports Equal Employment Opportunity. CURO (dba Cash Money, LendDirect, and Heights Finance) is committed to a policy of providing equal employment opportunity to all qualified employees and applicants. This commitment is reflected in all aspects of our daily operations. We do not discriminate on the basis of race, color, sex, religion, national origin, marital status, age, disability, veteran status, or genetic information in any personnel practice, including recruitment, hiring, training, compensation, promotion, and discipline. Additionally, we do not discriminate based on any other characteristic protected by applicable state/provincial or local law where a particular employee works. In addition, it is the policy of Attain Finance to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by federal law and any state/provincial law where a particular employee works.
Notice to Attain Finance job applicants: Attain Finance will never ask for your personal banking information, transfer of funds, a credit card, or for you to purchase any equipment to process a job application or for training. Authorized Attain Finance representatives' email addresses will end *********************, @curo.com, @first-heritage.com, @heightsfinance.com, *****************.
Auto-ApplyCommercial Mortgage Loan Administration Specialist
Minneapolis, MN jobs
About this role:
Wells Fargo is seeking a Commercial Mortgage Loan Administration Specialist within CIB Lending Operations.
In this role, you will:
Participate in less complex initiatives and identify opportunity for process improvements for timely processing of all incoming business lending within Transaction and Processing
Review and analyze basic business, operational, or technical assignments or challenges that require research, evaluation, and selection of alternatives, and exercise independent judgment to guide medium risk deliverables
Request site inspections for loans within their portfolio
Present recommendations for resolving more complex situations and exercise independent judgment while developing expertise in the function, policies, procedures and compliance requirements for loan approval documents
Collaborate and consult with functional colleagues, internal partners and stakeholders, including internal and external customers if applicable
Work with both origination and central analysts in the preparation of loan approval documents
Required Qualifications:
2+ years of Transactions and Processing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
Operations experience with the Commercial real estate product
Residential and commercial appraisal experience
Sound analytical skills and the ability to interpret and research loan origination, legal, or real estate documents
Knowledge and understanding of builder, construction, or renovations lending
Knowledge and understanding of the Flood Disaster Protection Act (FDPA)
Commercial loan documentation, preparation or review experience
Ability to navigate multiple computer systems, applications and utilize search tools to find information
Familiarity with Loan IQ
Ability to work effectively in a fast-paced collaborative environment, while managing competing priorities
Intermediate Microsoft Office (Word, Excel, and Outlook) skills
Advanced verbal and written communication skills
Pay Range
Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.
$66,000.00 - $100,000.00
Benefits
Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.
Health benefits
401(k) Plan
Paid time off
Disability benefits
Life insurance, critical illness insurance, and accident insurance
Parental leave
Critical caregiving leave
Discounts and savings
Commuter benefits
Tuition reimbursement
Scholarships for dependent children
Adoption reimbursement
Posting End Date:
13 Dec 2025
*
Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
Commercial Mortgage Loan Administration Specialist
Minneapolis, MN jobs
**About this role:** Wells Fargo is seeking a **Commercial Mortgage Loan Administration Specialist** within **CIB Lending Operations.** **In this role, you will:** + Participate in less complex initiatives and identify opportunity for process improvements for timely processing of all incoming business lending within Transaction and Processing
+ Review and analyze basic business, operational, or technical assignments or challenges that require research, evaluation, and selection of alternatives, and exercise independent judgment to guide medium risk deliverables
+ Request site inspections for loans within their portfolio
+ Present recommendations for resolving more complex situations and exercise independent judgment while developing expertise in the function, policies, procedures and compliance requirements for loan approval documents
+ Collaborate and consult with functional colleagues, internal partners and stakeholders, including internal and external customers if applicable
+ Work with both origination and central analysts in the preparation of loan approval documents
**Required Qualifications:**
+ 2+ years of Transactions and Processing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
**Desired Qualifications:**
+ Operations experience with the Commercial real estate product
+ Residential and commercial appraisal experience
+ Sound analytical skills and the ability to interpret and research loan origination, legal, or real estate documents
+ Knowledge and understanding of builder, construction, or renovations lending
+ Knowledge and understanding of the Flood Disaster Protection Act (FDPA)
+ Commercial loan documentation, preparation or review experience
+ Ability to navigate multiple computer systems, applications and utilize search tools to find information
+ Familiarity with Loan IQ
+ Ability to work effectively in a fast-paced collaborative environment, while managing competing priorities
+ Intermediate Microsoft Office (Word, Excel, and Outlook) skills
+ Advanced verbal and written communication skills
**Pay Range**
Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.
$66,000.00 - $100,000.00
**Benefits**
Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs (*************************************************************** for an overview of the following benefit plans and programs offered to employees.
+ Health benefits
+ 401(k) Plan
+ Paid time off
+ Disability benefits
+ Life insurance, critical illness insurance, and accident insurance
+ Parental leave
+ Critical caregiving leave
+ Discounts and savings
+ Commuter benefits
+ Tuition reimbursement
+ Scholarships for dependent children
+ Adoption reimbursement
**Posting End Date:**
13 Dec 2025
***** **_Job posting may come down early due to volume of applicants._**
**We Value Equal Opportunity**
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
**Applicants with Disabilities**
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (****************************************************************** .
**Drug and Alcohol Policy**
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (********************************************************************** to learn more.
**Wells Fargo Recruitment and Hiring Requirements:**
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
**Req Number:** R-505048
Commercial Mortgage Loan Administration Specialist - Release Administrator
Minneapolis, MN jobs
**About this role:** Wells Fargo is seeking a **Commercial Mortgage Loan Administration Specialist- Release Administrator** in **Commercial Real Estate and Syndicated Lending Operations** . The role is critical to ensuring timely completion of Homebuilder Loan Administration tasks that support loan closings and funds disbursement.
**In this role, you will:**
+ Participate in less complex initiatives and identify opportunity for process improvements for timely processing of all incoming business lending within Transaction and Processing
+ Review and analyze basic business, operational, or technical assignments or challenges that require research, evaluation, and selection of alternatives, and exercise independent judgment to guide medium risk deliverables
+ Present recommendations for resolving more complex situations and exercise independent judgment while developing expertise in the function, policies, procedures and compliance requirements for loan approval documents
+ Collaborate and consult with functional colleagues, internal partners and stakeholders, including internal and external customers if applicable
**Required Qualifications:**
+ 2+ years of Transactions and Processing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
**Desired Qualifications:**
+ Operations experience with the Commercial real estate product
+ Residential and commercial appraisal experience
+ Title and/or lien experience
+ Sound analytical skills and the ability to interpret and research loan origination, legal, or real estate documents
+ Knowledge and understanding of builder, construction, or renovations lending
+ Knowledge and understanding of the Flood Disaster Protection Act (FDPA)
+ Ability to navigate multiple computer systems, applications and utilize search tools to find information
+ Ability to work effectively in a fast-paced collaborative environment, while managing competing priorities.
+ Intermediate Microsoft Office (Word, Excel, and Outlook) skills
+ Advanced verbal and written communication skills
**Pay Range**
Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.
$66,000.00 - $100,000.00
**Benefits**
Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs (*************************************************************** for an overview of the following benefit plans and programs offered to employees.
+ Health benefits
+ 401(k) Plan
+ Paid time off
+ Disability benefits
+ Life insurance, critical illness insurance, and accident insurance
+ Parental leave
+ Critical caregiving leave
+ Discounts and savings
+ Commuter benefits
+ Tuition reimbursement
+ Scholarships for dependent children
+ Adoption reimbursement
**Posting End Date:**
11 Dec 2025
***** **_Job posting may come down early due to volume of applicants._**
**We Value Equal Opportunity**
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
**Applicants with Disabilities**
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (****************************************************************** .
**Drug and Alcohol Policy**
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (********************************************************************** to learn more.
**Wells Fargo Recruitment and Hiring Requirements:**
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
**Req Number:** R-507136
Commercial Mortgage Loan Administration Specialist - Release Administrator
Minneapolis, MN jobs
About this role: Wells Fargo is seeking a Commercial Mortgage Loan Administration Specialist- Release Administrator in Commercial Real Estate and Syndicated Lending Operations. The role is critical to ensuring timely completion of Homebuilder Loan Administration tasks that support loan closings and funds disbursement.
In this role, you will:
* Participate in less complex initiatives and identify opportunity for process improvements for timely processing of all incoming business lending within Transaction and Processing
* Review and analyze basic business, operational, or technical assignments or challenges that require research, evaluation, and selection of alternatives, and exercise independent judgment to guide medium risk deliverables
* Present recommendations for resolving more complex situations and exercise independent judgment while developing expertise in the function, policies, procedures and compliance requirements for loan approval documents
* Collaborate and consult with functional colleagues, internal partners and stakeholders, including internal and external customers if applicable
Required Qualifications:
* 2+ years of Transactions and Processing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
* Operations experience with the Commercial real estate product
* Residential and commercial appraisal experience
* Title and/or lien experience
* Sound analytical skills and the ability to interpret and research loan origination, legal, or real estate documents
* Knowledge and understanding of builder, construction, or renovations lending
* Knowledge and understanding of the Flood Disaster Protection Act (FDPA)
* Ability to navigate multiple computer systems, applications and utilize search tools to find information
* Ability to work effectively in a fast-paced collaborative environment, while managing competing priorities.
* Intermediate Microsoft Office (Word, Excel, and Outlook) skills
* Advanced verbal and written communication skills
Pay Range
Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.
$66,000.00 - $100,000.00
Benefits
Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.
* Health benefits
* 401(k) Plan
* Paid time off
* Disability benefits
* Life insurance, critical illness insurance, and accident insurance
* Parental leave
* Critical caregiving leave
* Discounts and savings
* Commuter benefits
* Tuition reimbursement
* Scholarships for dependent children
* Adoption reimbursement
Posting End Date:
11 Dec 2025
* Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
Commercial Mortgage Loan Administration Specialist
Minneapolis, MN jobs
About this role: Wells Fargo is seeking a Commercial Mortgage Loan Administration Specialist within CIB Lending Operations. In this role, you will: * Participate in less complex initiatives and identify opportunity for process improvements for timely processing of all incoming business lending within Transaction and Processing
* Review and analyze basic business, operational, or technical assignments or challenges that require research, evaluation, and selection of alternatives, and exercise independent judgment to guide medium risk deliverables
* Request site inspections for loans within their portfolio
* Present recommendations for resolving more complex situations and exercise independent judgment while developing expertise in the function, policies, procedures and compliance requirements for loan approval documents
* Collaborate and consult with functional colleagues, internal partners and stakeholders, including internal and external customers if applicable
* Work with both origination and central analysts in the preparation of loan approval documents
Required Qualifications:
* 2+ years of Transactions and Processing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
* Operations experience with the Commercial real estate product
* Residential and commercial appraisal experience
* Sound analytical skills and the ability to interpret and research loan origination, legal, or real estate documents
* Knowledge and understanding of builder, construction, or renovations lending
* Knowledge and understanding of the Flood Disaster Protection Act (FDPA)
* Commercial loan documentation, preparation or review experience
* Ability to navigate multiple computer systems, applications and utilize search tools to find information
* Familiarity with Loan IQ
* Ability to work effectively in a fast-paced collaborative environment, while managing competing priorities
* Intermediate Microsoft Office (Word, Excel, and Outlook) skills
* Advanced verbal and written communication skills
Pay Range
Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.
$66,000.00 - $100,000.00
Benefits
Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.
* Health benefits
* 401(k) Plan
* Paid time off
* Disability benefits
* Life insurance, critical illness insurance, and accident insurance
* Parental leave
* Critical caregiving leave
* Discounts and savings
* Commuter benefits
* Tuition reimbursement
* Scholarships for dependent children
* Adoption reimbursement
Posting End Date:
13 Dec 2025
* Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
Senior Commercial Mortgage Loan Administration Specialist-CRE
Minneapolis, MN jobs
**About this role:** Wells Fargo is seeking a **Senior Commercial Mortgage Loan Administration Specialist** within **Commercial Real Estate (CRE).** This role will support a high volume CRE Community Lending and Investment portfolio. **In this role, you will:**
+ Manage life of the loan servicing for a complex Commercial real-estate construction loan portfolio
+ Lead or participate in moderately complex initiatives and deliverables within the Transactions and Processing area and contribute to large scale planning related to deliverables
+ Review and analyze moderately complex business, operational, or technical challenges that require an in-depth evaluation of variable factors
+ Resolve moderately complex issues. Complete loan requests, projects, process deliverables while leveraging solid understanding of the Transaction and Processing policies, procedures, and compliance requirements
+ Collaborate and consult with peers, colleagues and mid level managers to resolve issues and achieve goals, lead projects, teams or serve as a mentor for less experienced staff
+ Work closely with both origination and central analysts in the preparation of loan approval documents
**Required Qualifications:**
+ 4+ years of Transactions and Processing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
**Desired Qualifications:**
+ 2+ years Commercial Real Estate Operations Experience
+ Proficiency using Microsoft Office applications
+ Loan IQ (LIQ) experience
+ Wholesale Lending experience
**Pay Range**
Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.
$77,000.00 - $133,000.00
**Benefits**
Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs (*************************************************************** for an overview of the following benefit plans and programs offered to employees.
+ Health benefits
+ 401(k) Plan
+ Paid time off
+ Disability benefits
+ Life insurance, critical illness insurance, and accident insurance
+ Parental leave
+ Critical caregiving leave
+ Discounts and savings
+ Commuter benefits
+ Tuition reimbursement
+ Scholarships for dependent children
+ Adoption reimbursement
**Posting End Date:**
25 Dec 2025
***** **_Job posting may come down early due to volume of applicants._**
**We Value Equal Opportunity**
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
**Applicants with Disabilities**
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (****************************************************************** .
**Drug and Alcohol Policy**
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (********************************************************************** to learn more.
**Wells Fargo Recruitment and Hiring Requirements:**
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
**Req Number:** R-504343
Senior Commercial Mortgage Loan Administration Specialist-CRE
Minneapolis, MN jobs
About this role: Wells Fargo is seeking a Senior Commercial Mortgage Loan Administration Specialist within Commercial Real Estate (CRE). This role will support a high volume CRE Community Lending and Investment portfolio. In this role, you will: * Manage life of the loan servicing for a complex Commercial real-estate construction loan portfolio
* Lead or participate in moderately complex initiatives and deliverables within the Transactions and Processing area and contribute to large scale planning related to deliverables
* Review and analyze moderately complex business, operational, or technical challenges that require an in-depth evaluation of variable factors
* Resolve moderately complex issues. Complete loan requests, projects, process deliverables while leveraging solid understanding of the Transaction and Processing policies, procedures, and compliance requirements
* Collaborate and consult with peers, colleagues and mid level managers to resolve issues and achieve goals, lead projects, teams or serve as a mentor for less experienced staff
* Work closely with both origination and central analysts in the preparation of loan approval documents
Required Qualifications:
* 4+ years of Transactions and Processing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
* 2+ years Commercial Real Estate Operations Experience
* Proficiency using Microsoft Office applications
* Loan IQ (LIQ) experience
* Wholesale Lending experience
Pay Range
Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.
$77,000.00 - $133,000.00
Benefits
Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.
* Health benefits
* 401(k) Plan
* Paid time off
* Disability benefits
* Life insurance, critical illness insurance, and accident insurance
* Parental leave
* Critical caregiving leave
* Discounts and savings
* Commuter benefits
* Tuition reimbursement
* Scholarships for dependent children
* Adoption reimbursement
Posting End Date:
25 Dec 2025
* Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
Consumer Loan Specialist
Rochelle, IL jobs
If you're seeking more than just a job, join Heights Finance and kickstart your career! Are you ready to make a difference in the world of consumer finance? At Heights Finance, a proud member of the Attain Finance family, we bring over 50 years of expertise in providing credit solutions across the U.S. and Canada. Our deep roots in the financial industry have empowered us to develop convenient, easily accessible financial services that meet our customers' growing needs.
Join a leading consumer credit lender that thrives on innovation and collaboration, where your contributions are truly valued. As part of Attain Finance, our portfolio includes distinguished brands like Cash Money, LendDirect, Heights Finance. Each brand is constantly evolving to better serve our customers.
Be part of a dynamic team that is shaping the future of consumer finance. Apply today!
Stories of Success
"I joined Heights Finance in 2010 as a CSR, with no prior experience in finance. Little did I know that this role would pave the way for a fulfilling career! Heights Finance genuinely values its team members and takes pride in promoting from within. Today, I am proud to serve as a District Manager, a position I moved into in 2021 - Also, a testament to the growth opportunities the company provides. The company offers excellent benefits, a set schedule that promotes work-life balance, and supportive leadership that ensures every team member feels valued. The company, also fosters an open culture, encouraging team members to share their ideas and suggestions. I truly love working here and am grateful for the incredible opportunities Heights Finance has provided."
~ Ashley S., District Manager - Alabama
"Since joining Heights Finance as a Branch Manager in 2013, I have enjoyed the benefit of internal transitions and promotions on multiple occasions. Transitioning from my original branch to a larger branch in a different demographic, to a middle-sized branch in a combination of demographics, assisted me with being prepared to take the next step in my career. As a result, of these experiences, I was qualified for a District Manager position in 2021. In 2024, I made a career change and with the support of my VPO, I was able to move into an Operations Trainer. During each transition, my supervisors worked to ensure I had the training, tools, and support needed to be successful and the level of camaraderie amongst my peers was unparalleled."
~ Jessica W., Operations Trainer - United States
Responsibilities
As a Consumer Loan Specialist, you'll be at the heart of our customer experience-delivering exceptional service, building lasting relationships, and helping individuals secure the financial solutions they need. This is more than just a job-it's a chance to grow your career, make a difference, and be rewarded for your success.
If you're a motivated, customer-focused professional with a passion for helping others and a drive to succeed, we want to hear from you. Join our team and let's achieve success together!
* Deliver Exceptional Service: Provide outstanding support to both new and existing customers, guiding them through the loan process with care and professionalism.
* Drive Sales Growth: Use consultative sales techniques to educate customers on financial products and services, identifying opportunities to upsell and cross-sell.
* Engage Customers: Manage inbound calls with confidence and make proactive outbound calls to attract new business and promote our offerings.
* Support Delinquency Management: Collaborate with customers on past-due accounts, offering solutions and working toward resolution.
* Learn and Grow: Participate in a hands-on training program with one-on-one mentoring to build your skills and confidence.
* Ensure Compliance: Follow all regulatory guidelines and company policies to protect customer information and company assets.
This is your opportunity to build a rewarding career with a company that values your contributions and supports your growth.
Qualifications
We're looking for individuals who are passionate about customer service, eager to learn, and ready to grow in a fast-paced, team-oriented environment.
* Customer Focus: A genuine desire to help others and provide top-tier service in every interaction.
* Sales Mindset: Confidence in promoting products and services that meet customer needs.
* Strong Communication: Excellent verbal and written communication skills, with the ability to build rapport quickly.
* Problem-Solving Skills: Ability to think on your feet and offer creative solutions to customer challenges.
* Adaptability: Willingness to learn new systems and processes in a dynamic environment.
* Team Player: A collaborative spirit with a desire to contribute to team success.
* Educational Background: High School diploma or equivalent required; college coursework or degree is a plus.
* Industry Experience: Experience in customer service, sales, or consumer finance is preferred but not required-we'll train the right candidate!
Work Location: 122 May Mart Drive, Rochelle, IL 61068
Hours: Full Time - Monday through Friday, 8:30am to 5:30pm with evenings and weekends based on business needs/peak seasons
Hourly: $17.75 - $24.25
The base hourly range represents the low and high end of the anticipated hourly range for this position based on the state average. The actual base hourly offered for this full-time position will be determined by various factors, including but not limited to, location, skills, knowledge, competencies, and experience.
All full-time employees are eligible for benefits, starting day one: Paid Time Off, Medical, Dental, Vision and other voluntary coverages. You will also be eligible to participate in the company's 401(K) program with company match, 30 days post hire, starting on the 1st of the month.
Other company perks include access to the Employee Assistance Program, Emergency Relief Fund, Diversity and Inclusion Council, Tuition Reimbursement, Leadership Development Programs, and potential to earn through the Monthly Bonus Program.
This employer participates in E-Verify for US-based hires.
#LI-Onsite
#HeightsFinance
#HFCLP
Key Words: Customer Service, Loans, Financial Services, Lending, Retail, Office, Bank Teller, Sales, Collections
EEO Statement
Attain Finance Supports Equal Employment Opportunity. CURO (dba Cash Money, LendDirect, and Heights Finance) is committed to a policy of providing equal employment opportunity to all qualified employees and applicants. This commitment is reflected in all aspects of our daily operations. We do not discriminate on the basis of race, color, sex, religion, national origin, marital status, age, disability, veteran status, or genetic information in any personnel practice, including recruitment, hiring, training, compensation, promotion, and discipline. Additionally, we do not discriminate based on any other characteristic protected by applicable state/provincial or local law where a particular employee works. In addition, it is the policy of Attain Finance to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by federal law and any state/provincial law where a particular employee works.
Notice to Attain Finance job applicants: Attain Finance will never ask for your personal banking information, transfer of funds, a credit card, or for you to purchase any equipment to process a job application or for training. Authorized Attain Finance representatives' email addresses will end *********************, @curo.com, @first-heritage.com, @heightsfinance.com, *****************.
Auto-Apply