Service Engineer jobs at Fujifilm Holdings America Corporation - 1062 jobs

The HL7 Integration Engineer (IE) for Canadian region oversees all technical aspects of Synapse product HL7 integration, from install, configure and validation phases through product go-live, for all Synapse MI products. HL7 IE's must have expert level knowledge in all areas of medical informatics, IT infrastructure design and deployment, medical imaging industry in general and clinical environment workflow. In addition to technical expertise, HCUS relies on HL7 IE to deliver industry leading customer satisfaction, requiring excellent communication and verbal skills within project teams and externally with customers. The person must be adept to working in highly dynamic multi-vendor environment and stay up to date on healthcare and general IT trends, best practices, regulations, and a wide range of hardware and software products. This position requires interaction with technical support, field service, the end user, outside vendors and all other service and administrative groups within Fujifilm involved in the order through remittance process. Must develop relationships and communication channels to ensure status feedback and cooperation with shareholders. Responsible in maintaining existing written documentation, periodic review, and publish Company Overview At FUJIFILM Healthcare Americas Corporation, we're on a mission to innovate for a healthier world, and we need passionate, driven people like you to help us get there. Our cutting-edge healthcare solutions span diagnostic imaging, enterprise imaging, endoscopic and surgical imaging, as well as in-vitro diagnostics. But we don't stop at healthcare; our Non-Destructive Testing (NDT) team harnesses advanced radiography solutions to keep transportation infrastructure, aerospace, and oil and gas assets safe and running smoothly. Ready to innovate, collaborate, and make a difference? Join us and bring your big ideas to life while working in a dynamic, flexible environment that fuels your creativity and drive. Our headquarters is in Lexington, Massachusetts, an inspiring healthcare research hub in a historic town. Fujifilm is globally headquartered in Tokyo with over 70,000 employees across four key business segments of healthcare, electronics, business innovation, and imaging. We are guided and united by our Group Purpose of “giving our world more smiles.” Visit: *************************************************** Job Description BILINGUAL: MUST SPEAK AND WRITE FLUENT FRENCH Duties and Responsibilities: Work closely with MI Project Management (PM) team to deliver high quality Synapse product solutions. Act as primary technical resource for MI HL7 Implementation projects across Synapse product lines. Perform enterprise level custom projects: Data migrations Interface integration and data conversion Integrate Synapse MI products with all third-party healthcare information systems, e.g., dictation, EMR, PACS, CVIS, RIS, HIS, VNA Adhere to rigorous internal project communication guidelines using tools provided. Extensive documentation development: Customer specific solution design documentation. Best practice documentation. Learn new Synapse and third-party products (specifically, EMR systems in Canadian Healthcare Imaging and Hospital settings) as they are released, Participate in Subject Matter Expert (SME) program. Participate in non-project related activities, such as presenting material at team meetings or working with cross-functional teams on internal projects. Mentor, train, and actively participate in knowledge transfer to peers. Must be able to work independently as the lead project technical resource. Deliver consistently high level of customer satisfaction. Adheres to the Company's quality and regulatory compliance requirements, without exception, and ensures that all job duties inherent in the position description are performed in accordance with established policies and procedures. Comply with all applicable U.S. Food and Drug Administration (U.S. FDA) medical device regulatory requirements, applicable ISO 13485 standard requirements and all other applicable laws, regulations, and standards. Qualifications: Technical professional experienced in designing, implementing, documenting, and executing complex technical projects. A person in this position is expected to possess an expert level understanding of Information Technologies and its utilization in a clinical environment. Emphasis is on the areas of radiology, cardiology, RIS, Synchronicity, Anatomic Pathology and VNA services. Areas of expertise include but are not limited to internal and third-party product testing and validation, systems functionality and availability, business continuity and disaster recovery, business and academic needs, work and data flows, integration. A well-developed analytical, leadership, project management, decision making, and oral and written communication skills, with the ability to quickly learn new technologies are required. Bachelor's degree in computer science, Information Systems, Healthcare Informatics, or related field (or equivalent experience). AA with significant experience working in a related industry. Experienced in use and applicability of HL-7 and DICOM standards. Solid understanding of databases (SQL, Oracle) and ability to query/validate data. 4-5 years' experience in HL7 integration in a hospital related environment. Strong knowledge of HL7 v2 (ADT, ORM, ORU, SIU, DFT, MDM), DICOM, FHIR, and IHE profiles. Familiarity with EMR systems such as Epic, Cerner, Athena, CPSi, Meditech, Affinity, etc. Experience with Experience with Canadian Health Provinces Public Health Records interfacing requirements Experience working with Diagnostic Imaging Repertories (RIDs) Image exchanges Proficiency in scripting languages (Lua, JavaScript, Python, or similar) for data transformation and knowledge in programing language would be strongly recommended. Hands-on experience with interface engines (e.g., Iguana, Rhapsody, Mirth Connect, Cloverleaf, Ensemble, etc.). Good verbal and written communication skills with customer and other venders Demonstrated problem solving skills and project management skills Assertive team player with demonstrated initiative. Ability to work independently and meet deadlines. Able to demonstrate excellent organizational and time management skills. Must be very organized and multi-tasking. Must be able to interact with various teams in a matrix environment. Experience in general computer network technology and high-performance computing systems and familiarity with: MS Windows Client and Server Operating System MS Message Queuing Basic TCP/IP Networking Skills Proficient with MS products, VMWare, and Remote Access, etc. Experience in healthcare related field or hospital environment required. Knowledge of Radiology, Dictation, Cardiology and Electronic Medical Records systems workflow Demonstrated ability to transfer knowledge to peers and other associates. Excellent organizational, oral, and written communication skills. Expert level knowledge of PACS and Clinical Information Systems for Cardiology, Radiology, Synchronicity, Anatomic Pathology and related services including workflow. Participates in peer review of test scripts. Routinely takes part in identifying, testing, and developing new processes, procedures, and technological improvements for HL7 Integration. Strong preference given to candidates able to speak both English and French languages Physical Requirements: The position requires the ability to perform the following physical demands and/or have the listed capabilities: The ability to sit up 75-100% of applicable work time. The ability to use your hands and fingers to feel and manipulate items, including keyboards, up to 100% of applicable work time. The ability to stand, talk, and hear for 75% of applicable work time. The ability to lift and carry up to ten pounds up to 20% of applicable work time. Close Vision: The ability to see clearly at twenty inches or less. Travel: Occasional (up to 25%) travel may be required based on business need. Salary and Benefits: $89.646.00 - $106,091.00 (depending on experience) + 10 Bonus Opportunity Medical, Dental, Vision Life Insurance 401k Paid Time Off * #LI-Remote In the event that COVID-19 vaccine mandates issued by the federal government, or by state or local government become effective and enforceable, the Company will require that the successful candidate hired for positions covered under relevant government vaccine mandate(s) be fully vaccinated against COVID-19, absent being granted an accommodation due to medical or sincerely held religious belief or other legally required exemption. Applicants to positions where vendor credentialing or other similar requirements exist to enter facilities will be required to comply with the credentialing requirements of the facilities, including complying with vaccine requirements. For all positions, the Company encourages vaccination against COVID-19 and requires that the successful candidate hired be willing to test for the COVID-19 virus periodically and wear a face covering indoors as required, absent being granted an accommodation due to medical or sincerely held religious belief or other legally required exemption. In compliance with the ADA Amendments Act, should you have a disability that requires assistance and/or reasonable accommodation with the job application process, please contact the Human Resources department via e-mail at ******************************. Additionally, the affirmative program/plan is available for review upon formal request by employees and applicants for employment in the Human Resources office during regular office hours. EEO Information Fujifilm is committed to providing equal opportunities in hiring, promotion and advancement, compensation, benefits, and training regardless of nationality, age, gender, sexual orientation or gender identity, race, ethnicity, religion, political creed, ideology, national, or social origin, disability, veteran status, etc. ADA Information If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to our HR Department (****************************** or ***************.