Associate Director, Marketing Operations
Alpharetta, GA jobs
Job Title: Associate Director, Marketing Operations
Job Country: United States (US)
Here at Avanos Medical, we passionately believe in three things:
Making a difference in our products, services and offers, never ceasing to fight for groundbreaking solutions in everything we do;
Making a difference in how we work and collaborate, constantly nurturing our nimble culture of innovation;
Having an impact on the healthcare challenges we all face, and the lives of people and communities around the world.
At Avanos you will find an environment that strives to be independent and different, one that supports and inspires you to excel and to help change what medical devices can deliver, now and in the future.
Avanos is a medical device company focused on delivering clinically superior breakthrough solutions that will help patients get back to the things that matter. We are committed to creating the next generation of innovative healthcare solutions which will address our most important healthcare needs, such as reducing the use of opioids while helping patients move from surgery to recovery. Headquartered in Alpharetta, Georgia, we develop, manufacture and market recognized brands in more than 90 countries. Avanos Medical is traded on the New York Stock Exchange under the ticker symbol AVNS. For more information, visit ***************
Essential Duties and Responsibilities:
The Associate Director of Marketing Operations is responsible for leading the execution of global marketing programs across digital, content, events, communications and market insights for both businesses (Specialty Nutrition Systems (SNS) and Pain Management & Recovery (PM&R)). This role ensures operational excellence, brand consistency, and measurable business impact through omni-channel campaign execution and market insight. The Associate Director will oversee all tradeshows (NA/ some global), events, digital and social platform programs, content development, brand guidelines and market insights/ research while driving cross-functional collaboration to advance the company's brand and revenue goals.
Key Responsibilities:
Lead the planning and execution of tradeshows, events, digital campaigns, content programs, and marketing communications.
Support the management of omni-channel marketing plans that integrate digital, social, content, and events to drive measurable brand and revenue impact.
Partner with cross-functional teams (product management, sales, finance, regional marketing, IT, regulatory, quality, supply, internal communications) to align marketing programs with corporate objectives and global priorities.
Oversee global brand stewardship, ensuring consistent messaging while enabling local market adaptation.
Leverage marketing technology platforms (automation, CRM, analytics, and content management) to optimize campaign execution and performance tracking.
Lead a high-performing global team; foster collaboration across geographies and cultural contexts.
Effectively communicate campaign strategies, insights, and results to executives, cross-functional teams, and external partners.
Your qualifications
Required:
Bachelor's degree in Marketing, Business, or related field
8+ years of progressive experience in marketing, with significant exposure to marketing communications, digital marketing, content development, events/tradeshows, and market research.
3+ years in a management role, with proven success in leading and developing high-performing teams across global regions.
Demonstrated success executing omni-channel marketing programs that drive measurable growth and revenue outcomes.
Strong communication skills (written, verbal, and presentation), with ability to influence across organizational levels and global stakeholders.
Proficiency with marketing technology platforms (e.g., marketing automation, CRM, analytics, and content management systems).
Experience managing global branding initiatives and ensuring consistent brand execution across diverse markets.
Strong analytical mindset with the ability to use data and insights to guide decisions, optimize campaigns, and present findings to senior leadership.
Preferred:
MBA or equivalent advanced degree preferred.
The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position.
Avanos Medical is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or any other characteristic protected by law.
IMPORTANT: If you are a current employee of Avanos or a current Avanos Contractor, please apply here.
Join us at Avanos
Join us and you can make a difference in our products, solutions and our culture. Most of all, you can make a difference in the lives, people, and communities around the world.
Make your career count
Our commitment to improving the health and wellbeing of others begins with our employees - through a comprehensive and competitive range of benefits. We provide more than just a salary - our Total Rewards package encompasses everything you receive as an employee; your pay, health care benefits, retirement plans and work/life benefits.
Avanos offers a generous 401(k) employer match of 100% of each pretax dollar you contribute on the first 4% and 50% of the next 2% of pay contributed with immediate vesting.
Avanos also offers the following:
benefits on day 1
free onsite gym
onsite cafeteria
HQ region voted 'best place to live' by USA Today
uncapped sales commissions
Executive Director of Clinical Operations, Maternal Child and Inpatient Services
Mishawaka, IN jobs
*Employment Type:* Full time *Shift:* Day Shift *Description:* The Executive Director of Clinical Operations, Maternal Child and Inpatient Services at Saint Joseph's Health System partners with the Medical Director of the service line to strategically plan and lead in the development and continuous quality improvement of the service line and/or achieving key outcomes. They provide oversight of the overall quality, service, operations and financial performance of the service line and assume integration of the service line with the organization.
Position responsibilities:
* Uses solid advanced leadership skills to assure that quality patient care and services are delivered through the Service Line, resulting in positive clinical performance.
* Assures that key clinical indicators are identified; appropriate targets are set: clinical results meet organizational targets.
* Uses national, regional, and internal result databases/research to assist in identifying the service line's opportunities, as well as methods, for improving clinical results.
* Assures that effective written and oral communication methods and processes are in place involving the Director, Medical Director, other leaders, and direct care staff to discuss patient care issues.
* Assures that care and services are rendered and documented so as to meet all organizational and service line objectives.
* Is visible on clinical area on a regular basis to assess and promote culture of service excellence.
* Assures the identification, development, and retention of key employees throughout the service area.
* Uses innovation in achieving and maintaining organizational targets for patient perception of care, physician perception of care, and associate perception of SJHS as a workplace.
* Integrates services within the organization contributing to a seamless delivery of care/products.
* Assures that patient care guidelines used within the service line include the continuum of care.
* Serves as a resource across departmental lines for assistance in resolution and /or clarification of issues involving the service line.
* Assures that support departments, such as finance, outcomes management, marketing, patient financial services, etc. are integrated into the planning, execution and evaluation of all Service Line activities as appropriate.
* Assures that direct care staff, all relevant clinical disciplines, including physicians, are included in PI activities and strategic planning.
* Actively seeks opportunities to contribute expertise in a variety of activities including community involvement (ie committees, projects) to assist the organization to achieve its strategic initiatives.
* Assures that service line financial targets are met.
* Participates in annual forecasting and determining Service Line financial targets.
* Approves annual budgets prepared by managers/directors; assists when necessary.
* Plans and advocates for capital needs during the annual budget process.
* Reviews dashboards of key targets, identifies variances and trends; works with Medical Director and managers/directors as appropriate to resolve variances.
* Is knowledgeable regarding reimbursements by payor class for services rendered; partners with Patient Financial Services to assure that appropriate reimbursements are being received.
* Uses and encourages innovation in resource utilization; assures fiscally efficient operations.
* Prepares concise review of service line.
* Uses innovation and expert knowledge of industry trends and market opportunities to strategically plan for service line enhancements/expansion or alterations in focus.
* Annually updates the service line business plan and strategic initiatives assuring the plan is aligned with the organization.
* Regularly assesses market and technological opportunities for application at SJHS. Identifies those opportunities that would contribute to strategic initiatives; develops and implements plans for maximizing identified opportunities for growth.
* Develops and regularly reviews succession plans for expected and unexpected vacancies in key service line positions.
* Functions as the expert in service line products and services; enhances expertise with readings, networking, site visits, and seminars.
* Duties & responsibilities include accuracy of documenting services and supplies provided to patients, including those that may produce patient charges. If designated as a “Revenue Lead”, additional responsibilities will include revenue reconciliation and charge-error correction as specified by departmental process and hospital policy.
* Manages subordinates in respective department(s). Is responsible for the overall direction, coordination, and evaluation of these department(s).
* Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
* Actively demonstrates the organization's mission and core values and conducts oneself at all times in a manner consistent with these values.
* Knows and adheres to all laws and regulations pertaining to patient health, safety and medical information.
What's required:
* A minimum of 5-10 years of experience in service line management in an organization of comparable size, range and scope of product lines and services.
* Master's degree in Nursing, Healthcare Administration, or related field.
* A current RN License in the State of Indiana.
* Must have a general knowledge of diagnostic treatment and aftercare, methodologies and programs.
* National Certification preferred.
* Assigned hours within your shift, starting time, or days of work are subject to change based on departmental and/or organizational needs.
*Why Saint Joseph Health System?*
At Saint Joseph Health System, our values give us strength. That character guides every decision we make - even when those decisions are complicated, costly or hard. We honor our mission to care for every man, woman and child who needs us by investing in technology, people and capabilities that allow us to set the standard for quality care.
*What we offer:*
* Tuition reimbursement for all full and part-time colleagues effective first day of employment
* Benefits day one (Including: Medical, Dental, Vision, PTO, Life, STD/LTD, etc.)
* Retirement savings account with employer match
* Generous paid time off program + 7 paid holidays
* Colleague well-being resources
* Employee referral incentive program
*Our Commitment *
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
Sr. Director - Care Coordination/Care Transitions
Jonesboro, AR jobs
If you are looking to make an impact on a meaningful scale, come join us as we embrace the Power of One!
We strive to be an employer of choice and establish a reputation for being a talent rich organization where Associates can grow their career caring for others. For over a century, we've served the health care needs of the people of Memphis and the Mid-South.
The Senior Director of Care Coordination and Care Transitions is responsible for developing, organizing, and managing the operations of the Care Coordination department, with direct supervision of facility-level case management leadership across the MLH system. This position leads and evaluates case management initiatives in collaboration with clinical leadership and social services teams to ensure seamless care transitions, resource optimization, and patient advocacy. Models appropriate behavior as exemplified in MLH Mission, Vision, and Values.
Working at MLH means carrying the mission forward of caring for our community and impacting the lives of patients in every way through compassion, a deliberate focus on service expectations and a consistent thriving for excellence.
A Brief Overview
The Senior Director of Care Coordination and Care Transitions is responsible for developing, organizing, and managing the operations of the Care Coordination department, with direct supervision of facility-level case management leadership across the MLH system. This position leads and evaluates case management initiatives in collaboration with clinical leadership and social services teams to ensure seamless care transitions, resource optimization, and patient advocacy. Models appropriate behavior as exemplified in MLH Mission, Vision, and Values.
What you will do
Leads the strategic design and implementation of system-wide care management programs to ensure optimal clinical and financial outcomes for the MLH patient population.
Oversees the planning, execution, and continuous improvement of case management and care coordination processes across all MLH facilities.
Directs system-level initiatives to reduce extended length of stay and improve patient throughput, especially for complex discharge scenarios.
Champions patient-centered care initiatives that align with MLH's mission and promote efficient use of clinical resources.
Serves as a senior advisor to MLH executive leadership on regulatory trends, policy changes, and their impact on care delivery and financial performance.
Defines and standardizes roles, workflows, and performance expectations for case managers and social workers across the enterprise.
Develops integrated care coordination models that support seamless transitions of care between inpatient, outpatient, community, and MLH-affiliated entities (e.g., Alliance).
Collaborates with clinical departments to embed care management principles into service lines and care pathways.
Leads system-wide planning and response efforts for regulatory audits, ensuring compliance and minimizing financial exposure.
Partners with Patient Financial Services, Corporate Compliance, and Clinical Operations to enhance revenue cycle performance and care documentation practices.
Works closely with system finance and contracting teams to evaluate payer agreements and identify opportunities for revenue optimization and care alignment.
Education Qualifications
Master's Degree Clinical
Master's Degree Business Administration
Experience Qualifications
Five (5) years in clinical health care setting, including direct experience in care coordination, discharge planning, patient advocacy, and resource utilization.
7-9 years Social Work Eight (8) years of progressively responsible and leadership in social work, case management or nursing administrative
Preferred: Work with EPIC EHR
Skills and Abilities
Executive presence and strategic communication skills, with the ability to serve as a trusted advisor to MLH system leadership.
Deep understanding of regulatory policies, healthcare reform initiatives, patient care delivery models, and advanced care management strategies.
Proven expertise in clinical data analysis, performance metrics, and outcomes-based research to drive system-wide improvements.
Exceptional oral and written communication skills, with the ability to influence and collaborate across diverse stakeholder groups.
Strong working knowledge of financial management, strategic planning, and operational forecasting in a complex healthcare environment.
Insight into internal and external forces shaping healthcare delivery, including policy, market dynamics, and community needs.
Extensive knowledge of reimbursement practices, payer regulations, and value-based care models.
Demonstrated leadership capabilities in coaching, mentoring, and navigating complex organizational challenges with resilience and diplomacy.
Comprehensive understanding of care management systems, regulatory compliance, and standards of practice in case management and social work.
Mastery of healthcare management principles, including budgeting, workforce planning, and operational oversight of large-scale clinical programs.
Licenses and Certifications
Care Guidelines Specialist - ISC-GRC - Millman Care Guidelines
Licensed Clinical Social Worker Tennessee - Tennessee Board of Social Workers
Accredited Case Manager - American Case Management Association
Case Manager - The Commission for Case Manager Certification
Licensed Master Social Worker Mississippi - Mississippi Board of Examiners for Social Workers
Licensed Advanced Practice Social Workers Tennessee - Tennessee Board of Social Workers
Licensed Master Social Worker Tennessee - Tennessee Board of Social Workers
Registered Nurse Arkansas - Arkansas State Board of Nursing
Registered Nurse Mississippi - Mississippi Board of Nursing
Registered Nurse Tennessee - Tennessee Board of Nursing
Supervision Provided by this Position
Manages system utilization review team and facility level case management leadership.
Physical Demands
The physical activities of this position may include climbing, pushing, standing, hearing, walking, reaching, grasping, kneeling, stooping, and repetitive motion.
Must have good balance and coordination.
The physical requirements of this position are: light work - exerting up to 25 lbs. of force occasionally and/or up to 10 lbs. of force frequently.
The Associate is required to have close visual acuity to perform an activity, such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; or extensive reading.
The conditions to which the Associate will be subject in this position: The Associate is not substantially exposed to adverse environmental conditions; job functions are typically performed under conditions such as those found in general office or administrative work.
Our Associates are passionate about what they do, the service they provide and the patients they serve. We value family, team and a Power of One culture that requires commitment to the highest standards of care and unity.
Boasting one of the South's largest medical centers, Memphis blends a friendly community, a thriving and growing downtown, and a low cost of living. We see each day as a new opportunity to make a difference in the lives of the people in our community.
Auto-ApplySr Director Medical Staff Services
Jonesboro, AR jobs
If you are looking to make an impact on a meaningful scale, come join us as we embrace the Power of One!
We strive to be an employer of choice and establish a reputation for being a talent rich organization where Associates can grow their career caring for others. For over a century, we've served the health care needs of the people of Memphis and the Mid-South.
Administers system-wide compliance programs by implementing compliance systems and processes designed to ensure compliance with applicable laws and regulations as well as internal policies and procedures. In conjunction with MLH leadership, develops the system strategies and direction of medical staff focused performance assessment and improvement, and credentialing at MLH. Responsibilities include all aspects of quality, performance improvement and medical staff credentialing including operational support, quality planning and quality monitoring. Utilizes statistical tools, benchmarking resources, performance measurement, quality management and other resources to determine trends, identify opportunities for improvement and lead change of medical staff quality and credentialing within MLH. Leads improvement of clinical processes that depend primarily on LIP.Models appropriate behavior as exemplified in MLH Mission, Vision and Values.
Working at MLH means carrying the mission forward of caring for our community and impacting the lives of patients in every way through compassion, a deliberate focus on service expectations and a consistent thriving for excellence.
A Brief Overview
Administers system-wide compliance programs by implementing compliance systems and processes designed to ensure compliance with applicable laws and regulations as well as internal policies and procedures. In conjunction with MLH leadership, develops the system strategies and direction of medical staff focused performance assessment and improvement, and credentialing at MLH. Responsibilities include all aspects of quality, performance improvement and medical staff credentialing including operational support, quality planning and quality monitoring. Utilizes statistical tools, benchmarking resources, performance measurement, quality management and other resources to determine trends, identify opportunities for improvement and lead change of medical staff quality and credentialing within MLH. Leads improvement of clinical processes that depend primarily on LIP.Models appropriate behavior as exemplified in MLH Mission, Vision and Values.
What you will do
Provides leadership, authority and direction to ensure accountability for programs, processes and initiatives required, enacted by or placed upon the Medical Staff Services Department. Directs and supervises Director,Medical Staff & Credentialing, Manager/Quality Integration, and Medical Staff Governance Coordinator to achieve goals.
Facilitates and integrates the work of Patient Safety and Quality programs in collaboration with Regulatory Readiness, Risk Management, Chief Medical Officers, Chief Nursing Officers, Process Improvement & Innovation and Information Technology. Considers impact to, and promotes adoption by the Medical Staff and Allied Health Practitioners.
In collaboration and with direction from system leadership, implements key strategic objectives for all aspects of health care quality improvement involving the Medical Staff and Allied Health Practitioners.
Oversees all Medical Staff programs related to Credentialing, Privilgeing, Peer Review, Professinal Practice Evaluations, and Professional Conduct for ahderence to Medical Staff Governance and regulatory standards. Encompasses approximately 2,350 practitioners holding privilges at Memphis and Olive Branch hospitals.
Serves as a subject matter expert. Researches, maintains, and shares knowledge of best practices and relevant trends for areas of oversight. Demonstrates understanding of regulatory standards and governance to lead associates in MSSD.
Executes strategy by enacting objectives and operational tactics within areas of responsibility.
Educates Medical Staff Executive Officers and Department Chairs of responsibilities when elected and provides consultation to solve problems with commitment to follow policies.
Promotes confidentiality and protection of privilege afforded to practitioners per applicale laws.
Advises Corporate HR on Allied Health Caregiver authorizations to resolve conflicts and improve processes.
Prepares, reviews, and approves departments' proposed annual budgets and explains significant variances to Sr. Vice President. Identifies areas of improvement or opportunity for clinical and financial improvement in areas throughout the hospital via comparative benchmarking and quality initiatives.
Monitors and evaluates Associate performance and clarifies work expectations, and assists with goal setting; promotes cooperation among individuals and groups. Develops and implements processes through orientation, training and education to ensure that the competence of all staff members is assessed, maintained, improved and demonstrated throughout their employment.
Develops MLH staff through orientation, training, and education in principles of process improvement. Promotes, maintains, demonstrates and communicates the value of self-development and enhancement of the professional competency of staff through quality improvement activities and other educational opportunities.
Education/Formal Training Requirements
Bachelor's Degree Business Administration
Bachelor's Degree Public Health Administration
Bachelor's Degree Healthcare Administration
Master's Degree Business Administration
Master's Degree Public Health Administration
Master's Degree Healthcare Administration
Work Experience Requirements
5-7 years Interacting with providers, senior administrative staff and board of trustees
5-7 years Management
System level quality programs
Training others in tools and techniques of Quality Improvement
Licenses and Certifications Requirements
Six Sigma Black Belt - The Council for Six Sigma Certification
Knowledge, Skills and Abilities
Demonstrated understanding of quality management, statistical analysis, safety and regulatory requirements.
Demonstrated knowledge of Informatics, EMR technology, data analysis, and other electronic applications to execute strategies based on system priorities.
Strong background in quality, benchmarking, and data analysis, teambuilding and budgeting.
Working understanding and knowledge of hospital/healthcare operations and strategy as it relates to quality, accreditation, and quality improvement performance.
Familiarity with medical terminology required.
Possess effective collaborative skills, negotiation and influencing skills, goal-setting, conflict resolution, staff development, and customer service skills.
Excellent interpersonal, written, and oral communications skills.
Strong management and leadership skills.
Ability to adapt and respond to complex, fast paced, rapid growth/results oriented environment.
Ability to communicate and work with physicians, nurses, managers, and other related departments.
Ability to develop and effectively manage change as well as build consensus.
Ability to work independently, exercise appropriate action and good business judgment.
Ability to troubleshoot problems and follow up appropriately.
Ability to simultaneously lead and manage multiple high priority projects and responsibilities.
Ability to analyze and evaluate data and problems, develop alternative solutions and identify trends and patterns.
Supervision Provided by this Position
Oversees the Director, Medical Staff Services, Quality Improvement Specialists, Manager, Physician Quality, Physician Quality coordinator, and additional support staff.
Active role in Administrative, Board and Medical Staff committee leadership throughout Methodist Healthcare related to Physician Quality and Performance Improvement.
Physical Demands
The physical activities of this position may include climbing, pushing, standing, hearing, walking, reaching, grasping, kneeling, stooping, and repetitive motion.
Must have good balance and coordination.
The physical requirements of this position are: light work - exerting up to 25 lbs. of force occasionally and/or up to 10 lbs. of force frequently.
The Associate is required to have close visual acuity to perform an activity, such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; or extensive reading.
The conditions to which the Associate will be subject in this position: The Associate is not substantially exposed to adverse environmental conditions; job functions are typically performed under conditions such as those found in general office or administrative work.
Our Associates are passionate about what they do, the service they provide and the patients they serve. We value family, team and a Power of One culture that requires commitment to the highest standards of care and unity.
Boasting one of the South's largest medical centers, Memphis blends a friendly community, a thriving and growing downtown, and a low cost of living. We see each day as a new opportunity to make a difference in the lives of the people in our community.
Auto-ApplySr Director Medical Staff Services
Memphis, TN jobs
If you are looking to make an impact on a meaningful scale, come join us as we embrace the Power of One!
We strive to be an employer of choice and establish a reputation for being a talent rich organization where Associates can grow their career caring for others. For over a century, we've served the health care needs of the people of Memphis and the Mid-South.
Administers system-wide compliance programs by implementing compliance systems and processes designed to ensure compliance with applicable laws and regulations as well as internal policies and procedures. In conjunction with MLH leadership, develops the system strategies and direction of medical staff focused performance assessment and improvement, and credentialing at MLH. Responsibilities include all aspects of quality, performance improvement and medical staff credentialing including operational support, quality planning and quality monitoring. Utilizes statistical tools, benchmarking resources, performance measurement, quality management and other resources to determine trends, identify opportunities for improvement and lead change of medical staff quality and credentialing within MLH. Leads improvement of clinical processes that depend primarily on LIP.Models appropriate behavior as exemplified in MLH Mission, Vision and Values.
Working at MLH means carrying the mission forward of caring for our community and impacting the lives of patients in every way through compassion, a deliberate focus on service expectations and a consistent thriving for excellence.
A Brief Overview
Administers system-wide compliance programs by implementing compliance systems and processes designed to ensure compliance with applicable laws and regulations as well as internal policies and procedures. In conjunction with MLH leadership, develops the system strategies and direction of medical staff focused performance assessment and improvement, and credentialing at MLH. Responsibilities include all aspects of quality, performance improvement and medical staff credentialing including operational support, quality planning and quality monitoring. Utilizes statistical tools, benchmarking resources, performance measurement, quality management and other resources to determine trends, identify opportunities for improvement and lead change of medical staff quality and credentialing within MLH. Leads improvement of clinical processes that depend primarily on LIP.Models appropriate behavior as exemplified in MLH Mission, Vision and Values.
What you will do
Provides leadership, authority and direction to ensure accountability for programs, processes and initiatives required, enacted by or placed upon the Medical Staff Services Department. Directs and supervises Director,Medical Staff & Credentialing, Manager/Quality Integration, and Medical Staff Governance Coordinator to achieve goals.
Facilitates and integrates the work of Patient Safety and Quality programs in collaboration with Regulatory Readiness, Risk Management, Chief Medical Officers, Chief Nursing Officers, Process Improvement & Innovation and Information Technology. Considers impact to, and promotes adoption by the Medical Staff and Allied Health Practitioners.
In collaboration and with direction from system leadership, implements key strategic objectives for all aspects of health care quality improvement involving the Medical Staff and Allied Health Practitioners.
Oversees all Medical Staff programs related to Credentialing, Privilgeing, Peer Review, Professinal Practice Evaluations, and Professional Conduct for ahderence to Medical Staff Governance and regulatory standards. Encompasses approximately 2,350 practitioners holding privilges at Memphis and Olive Branch hospitals.
Serves as a subject matter expert. Researches, maintains, and shares knowledge of best practices and relevant trends for areas of oversight. Demonstrates understanding of regulatory standards and governance to lead associates in MSSD.
Executes strategy by enacting objectives and operational tactics within areas of responsibility.
Educates Medical Staff Executive Officers and Department Chairs of responsibilities when elected and provides consultation to solve problems with commitment to follow policies.
Promotes confidentiality and protection of privilege afforded to practitioners per applicale laws.
Advises Corporate HR on Allied Health Caregiver authorizations to resolve conflicts and improve processes.
Prepares, reviews, and approves departments' proposed annual budgets and explains significant variances to Sr. Vice President. Identifies areas of improvement or opportunity for clinical and financial improvement in areas throughout the hospital via comparative benchmarking and quality initiatives.
Monitors and evaluates Associate performance and clarifies work expectations, and assists with goal setting; promotes cooperation among individuals and groups. Develops and implements processes through orientation, training and education to ensure that the competence of all staff members is assessed, maintained, improved and demonstrated throughout their employment.
Develops MLH staff through orientation, training, and education in principles of process improvement. Promotes, maintains, demonstrates and communicates the value of self-development and enhancement of the professional competency of staff through quality improvement activities and other educational opportunities.
Education/Formal Training Requirements
Bachelor's Degree Business Administration
Bachelor's Degree Public Health Administration
Bachelor's Degree Healthcare Administration
Master's Degree Business Administration
Master's Degree Public Health Administration
Master's Degree Healthcare Administration
Work Experience Requirements
5-7 years Interacting with providers, senior administrative staff and board of trustees
5-7 years Management
System level quality programs
Training others in tools and techniques of Quality Improvement
Licenses and Certifications Requirements
Six Sigma Black Belt - The Council for Six Sigma Certification
Knowledge, Skills and Abilities
Demonstrated understanding of quality management, statistical analysis, safety and regulatory requirements.
Demonstrated knowledge of Informatics, EMR technology, data analysis, and other electronic applications to execute strategies based on system priorities.
Strong background in quality, benchmarking, and data analysis, teambuilding and budgeting.
Working understanding and knowledge of hospital/healthcare operations and strategy as it relates to quality, accreditation, and quality improvement performance.
Familiarity with medical terminology required.
Possess effective collaborative skills, negotiation and influencing skills, goal-setting, conflict resolution, staff development, and customer service skills.
Excellent interpersonal, written, and oral communications skills.
Strong management and leadership skills.
Ability to adapt and respond to complex, fast paced, rapid growth/results oriented environment.
Ability to communicate and work with physicians, nurses, managers, and other related departments.
Ability to develop and effectively manage change as well as build consensus.
Ability to work independently, exercise appropriate action and good business judgment.
Ability to troubleshoot problems and follow up appropriately.
Ability to simultaneously lead and manage multiple high priority projects and responsibilities.
Ability to analyze and evaluate data and problems, develop alternative solutions and identify trends and patterns.
Supervision Provided by this Position
Oversees the Director, Medical Staff Services, Quality Improvement Specialists, Manager, Physician Quality, Physician Quality coordinator, and additional support staff.
Active role in Administrative, Board and Medical Staff committee leadership throughout Methodist Healthcare related to Physician Quality and Performance Improvement.
Physical Demands
The physical activities of this position may include climbing, pushing, standing, hearing, walking, reaching, grasping, kneeling, stooping, and repetitive motion.
Must have good balance and coordination.
The physical requirements of this position are: light work - exerting up to 25 lbs. of force occasionally and/or up to 10 lbs. of force frequently.
The Associate is required to have close visual acuity to perform an activity, such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; or extensive reading.
The conditions to which the Associate will be subject in this position: The Associate is not substantially exposed to adverse environmental conditions; job functions are typically performed under conditions such as those found in general office or administrative work.
Our Associates are passionate about what they do, the service they provide and the patients they serve. We value family, team and a Power of One culture that requires commitment to the highest standards of care and unity.
Boasting one of the South's largest medical centers, Memphis blends a friendly community, a thriving and growing downtown, and a low cost of living. We see each day as a new opportunity to make a difference in the lives of the people in our community.
Auto-ApplySr. Director - Care Coordination/Care Transitions
Jackson, TN jobs
If you are looking to make an impact on a meaningful scale, come join us as we embrace the Power of One!
We strive to be an employer of choice and establish a reputation for being a talent rich organization where Associates can grow their career caring for others. For over a century, we've served the health care needs of the people of Memphis and the Mid-South.
The Senior Director of Care Coordination and Care Transitions is responsible for developing, organizing, and managing the operations of the Care Coordination department, with direct supervision of facility-level case management leadership across the MLH system. This position leads and evaluates case management initiatives in collaboration with clinical leadership and social services teams to ensure seamless care transitions, resource optimization, and patient advocacy. Models appropriate behavior as exemplified in MLH Mission, Vision, and Values.
Working at MLH means carrying the mission forward of caring for our community and impacting the lives of patients in every way through compassion, a deliberate focus on service expectations and a consistent thriving for excellence.
A Brief Overview
The Senior Director of Care Coordination and Care Transitions is responsible for developing, organizing, and managing the operations of the Care Coordination department, with direct supervision of facility-level case management leadership across the MLH system. This position leads and evaluates case management initiatives in collaboration with clinical leadership and social services teams to ensure seamless care transitions, resource optimization, and patient advocacy. Models appropriate behavior as exemplified in MLH Mission, Vision, and Values.
What you will do
Leads the strategic design and implementation of system-wide care management programs to ensure optimal clinical and financial outcomes for the MLH patient population.
Oversees the planning, execution, and continuous improvement of case management and care coordination processes across all MLH facilities.
Directs system-level initiatives to reduce extended length of stay and improve patient throughput, especially for complex discharge scenarios.
Champions patient-centered care initiatives that align with MLH's mission and promote efficient use of clinical resources.
Serves as a senior advisor to MLH executive leadership on regulatory trends, policy changes, and their impact on care delivery and financial performance.
Defines and standardizes roles, workflows, and performance expectations for case managers and social workers across the enterprise.
Develops integrated care coordination models that support seamless transitions of care between inpatient, outpatient, community, and MLH-affiliated entities (e.g., Alliance).
Collaborates with clinical departments to embed care management principles into service lines and care pathways.
Leads system-wide planning and response efforts for regulatory audits, ensuring compliance and minimizing financial exposure.
Partners with Patient Financial Services, Corporate Compliance, and Clinical Operations to enhance revenue cycle performance and care documentation practices.
Works closely with system finance and contracting teams to evaluate payer agreements and identify opportunities for revenue optimization and care alignment.
Education Qualifications
Master's Degree Clinical
Master's Degree Business Administration
Experience Qualifications
Five (5) years in clinical health care setting, including direct experience in care coordination, discharge planning, patient advocacy, and resource utilization.
7-9 years Social Work Eight (8) years of progressively responsible and leadership in social work, case management or nursing administrative
Preferred: Work with EPIC EHR
Skills and Abilities
Executive presence and strategic communication skills, with the ability to serve as a trusted advisor to MLH system leadership.
Deep understanding of regulatory policies, healthcare reform initiatives, patient care delivery models, and advanced care management strategies.
Proven expertise in clinical data analysis, performance metrics, and outcomes-based research to drive system-wide improvements.
Exceptional oral and written communication skills, with the ability to influence and collaborate across diverse stakeholder groups.
Strong working knowledge of financial management, strategic planning, and operational forecasting in a complex healthcare environment.
Insight into internal and external forces shaping healthcare delivery, including policy, market dynamics, and community needs.
Extensive knowledge of reimbursement practices, payer regulations, and value-based care models.
Demonstrated leadership capabilities in coaching, mentoring, and navigating complex organizational challenges with resilience and diplomacy.
Comprehensive understanding of care management systems, regulatory compliance, and standards of practice in case management and social work.
Mastery of healthcare management principles, including budgeting, workforce planning, and operational oversight of large-scale clinical programs.
Licenses and Certifications
Care Guidelines Specialist - ISC-GRC - Millman Care Guidelines
Licensed Clinical Social Worker Tennessee - Tennessee Board of Social Workers
Accredited Case Manager - American Case Management Association
Case Manager - The Commission for Case Manager Certification
Licensed Master Social Worker Mississippi - Mississippi Board of Examiners for Social Workers
Licensed Advanced Practice Social Workers Tennessee - Tennessee Board of Social Workers
Licensed Master Social Worker Tennessee - Tennessee Board of Social Workers
Registered Nurse Arkansas - Arkansas State Board of Nursing
Registered Nurse Mississippi - Mississippi Board of Nursing
Registered Nurse Tennessee - Tennessee Board of Nursing
Supervision Provided by this Position
Manages system utilization review team and facility level case management leadership.
Physical Demands
The physical activities of this position may include climbing, pushing, standing, hearing, walking, reaching, grasping, kneeling, stooping, and repetitive motion.
Must have good balance and coordination.
The physical requirements of this position are: light work - exerting up to 25 lbs. of force occasionally and/or up to 10 lbs. of force frequently.
The Associate is required to have close visual acuity to perform an activity, such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; or extensive reading.
The conditions to which the Associate will be subject in this position: The Associate is not substantially exposed to adverse environmental conditions; job functions are typically performed under conditions such as those found in general office or administrative work.
Our Associates are passionate about what they do, the service they provide and the patients they serve. We value family, team and a Power of One culture that requires commitment to the highest standards of care and unity.
Boasting one of the South's largest medical centers, Memphis blends a friendly community, a thriving and growing downtown, and a low cost of living. We see each day as a new opportunity to make a difference in the lives of the people in our community.
Auto-ApplySr. Director - Care Coordination/Care Transitions
Memphis, TN jobs
If you are looking to make an impact on a meaningful scale, come join us as we embrace the Power of One!
We strive to be an employer of choice and establish a reputation for being a talent rich organization where Associates can grow their career caring for others. For over a century, we've served the health care needs of the people of Memphis and the Mid-South.
The Senior Director of Care Coordination and Care Transitions is responsible for developing, organizing, and managing the operations of the Care Coordination department, with direct supervision of facility-level case management leadership across the MLH system. This position leads and evaluates case management initiatives in collaboration with clinical leadership and social services teams to ensure seamless care transitions, resource optimization, and patient advocacy. Models appropriate behavior as exemplified in MLH Mission, Vision, and Values.
Working at MLH means carrying the mission forward of caring for our community and impacting the lives of patients in every way through compassion, a deliberate focus on service expectations and a consistent thriving for excellence.
A Brief Overview
The Senior Director of Care Coordination and Care Transitions is responsible for developing, organizing, and managing the operations of the Care Coordination department, with direct supervision of facility-level case management leadership across the MLH system. This position leads and evaluates case management initiatives in collaboration with clinical leadership and social services teams to ensure seamless care transitions, resource optimization, and patient advocacy. Models appropriate behavior as exemplified in MLH Mission, Vision, and Values.
What you will do
Leads the strategic design and implementation of system-wide care management programs to ensure optimal clinical and financial outcomes for the MLH patient population.
Oversees the planning, execution, and continuous improvement of case management and care coordination processes across all MLH facilities.
Directs system-level initiatives to reduce extended length of stay and improve patient throughput, especially for complex discharge scenarios.
Champions patient-centered care initiatives that align with MLH's mission and promote efficient use of clinical resources.
Serves as a senior advisor to MLH executive leadership on regulatory trends, policy changes, and their impact on care delivery and financial performance.
Defines and standardizes roles, workflows, and performance expectations for case managers and social workers across the enterprise.
Develops integrated care coordination models that support seamless transitions of care between inpatient, outpatient, community, and MLH-affiliated entities (e.g., Alliance).
Collaborates with clinical departments to embed care management principles into service lines and care pathways.
Leads system-wide planning and response efforts for regulatory audits, ensuring compliance and minimizing financial exposure.
Partners with Patient Financial Services, Corporate Compliance, and Clinical Operations to enhance revenue cycle performance and care documentation practices.
Works closely with system finance and contracting teams to evaluate payer agreements and identify opportunities for revenue optimization and care alignment.
Education Qualifications
Master's Degree Clinical
Master's Degree Business Administration
Experience Qualifications
Five (5) years in clinical health care setting, including direct experience in care coordination, discharge planning, patient advocacy, and resource utilization.
7-9 years Social Work Eight (8) years of progressively responsible and leadership in social work, case management or nursing administrative
Preferred: Work with EPIC EHR
Skills and Abilities
Executive presence and strategic communication skills, with the ability to serve as a trusted advisor to MLH system leadership.
Deep understanding of regulatory policies, healthcare reform initiatives, patient care delivery models, and advanced care management strategies.
Proven expertise in clinical data analysis, performance metrics, and outcomes-based research to drive system-wide improvements.
Exceptional oral and written communication skills, with the ability to influence and collaborate across diverse stakeholder groups.
Strong working knowledge of financial management, strategic planning, and operational forecasting in a complex healthcare environment.
Insight into internal and external forces shaping healthcare delivery, including policy, market dynamics, and community needs.
Extensive knowledge of reimbursement practices, payer regulations, and value-based care models.
Demonstrated leadership capabilities in coaching, mentoring, and navigating complex organizational challenges with resilience and diplomacy.
Comprehensive understanding of care management systems, regulatory compliance, and standards of practice in case management and social work.
Mastery of healthcare management principles, including budgeting, workforce planning, and operational oversight of large-scale clinical programs.
Licenses and Certifications
Care Guidelines Specialist - ISC-GRC - Millman Care Guidelines
Licensed Clinical Social Worker Tennessee - Tennessee Board of Social Workers
Accredited Case Manager - American Case Management Association
Case Manager - The Commission for Case Manager Certification
Licensed Master Social Worker Mississippi - Mississippi Board of Examiners for Social Workers
Licensed Advanced Practice Social Workers Tennessee - Tennessee Board of Social Workers
Licensed Master Social Worker Tennessee - Tennessee Board of Social Workers
Registered Nurse Arkansas - Arkansas State Board of Nursing
Registered Nurse Mississippi - Mississippi Board of Nursing
Registered Nurse Tennessee - Tennessee Board of Nursing
Supervision Provided by this Position
Manages system utilization review team and facility level case management leadership.
Physical Demands
The physical activities of this position may include climbing, pushing, standing, hearing, walking, reaching, grasping, kneeling, stooping, and repetitive motion.
Must have good balance and coordination.
The physical requirements of this position are: light work - exerting up to 25 lbs. of force occasionally and/or up to 10 lbs. of force frequently.
The Associate is required to have close visual acuity to perform an activity, such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; or extensive reading.
The conditions to which the Associate will be subject in this position: The Associate is not substantially exposed to adverse environmental conditions; job functions are typically performed under conditions such as those found in general office or administrative work.
Our Associates are passionate about what they do, the service they provide and the patients they serve. We value family, team and a Power of One culture that requires commitment to the highest standards of care and unity.
Boasting one of the South's largest medical centers, Memphis blends a friendly community, a thriving and growing downtown, and a low cost of living. We see each day as a new opportunity to make a difference in the lives of the people in our community.
Auto-ApplySr. Director - Care Coordination/Care Transitions
Hernando, MS jobs
If you are looking to make an impact on a meaningful scale, come join us as we embrace the Power of One!
We strive to be an employer of choice and establish a reputation for being a talent rich organization where Associates can grow their career caring for others. For over a century, we've served the health care needs of the people of Memphis and the Mid-South.
The Senior Director of Care Coordination and Care Transitions is responsible for developing, organizing, and managing the operations of the Care Coordination department, with direct supervision of facility-level case management leadership across the MLH system. This position leads and evaluates case management initiatives in collaboration with clinical leadership and social services teams to ensure seamless care transitions, resource optimization, and patient advocacy. Models appropriate behavior as exemplified in MLH Mission, Vision, and Values.
Working at MLH means carrying the mission forward of caring for our community and impacting the lives of patients in every way through compassion, a deliberate focus on service expectations and a consistent thriving for excellence.
A Brief Overview
The Senior Director of Care Coordination and Care Transitions is responsible for developing, organizing, and managing the operations of the Care Coordination department, with direct supervision of facility-level case management leadership across the MLH system. This position leads and evaluates case management initiatives in collaboration with clinical leadership and social services teams to ensure seamless care transitions, resource optimization, and patient advocacy. Models appropriate behavior as exemplified in MLH Mission, Vision, and Values.
What you will do
Leads the strategic design and implementation of system-wide care management programs to ensure optimal clinical and financial outcomes for the MLH patient population.
Oversees the planning, execution, and continuous improvement of case management and care coordination processes across all MLH facilities.
Directs system-level initiatives to reduce extended length of stay and improve patient throughput, especially for complex discharge scenarios.
Champions patient-centered care initiatives that align with MLH's mission and promote efficient use of clinical resources.
Serves as a senior advisor to MLH executive leadership on regulatory trends, policy changes, and their impact on care delivery and financial performance.
Defines and standardizes roles, workflows, and performance expectations for case managers and social workers across the enterprise.
Develops integrated care coordination models that support seamless transitions of care between inpatient, outpatient, community, and MLH-affiliated entities (e.g., Alliance).
Collaborates with clinical departments to embed care management principles into service lines and care pathways.
Leads system-wide planning and response efforts for regulatory audits, ensuring compliance and minimizing financial exposure.
Partners with Patient Financial Services, Corporate Compliance, and Clinical Operations to enhance revenue cycle performance and care documentation practices.
Works closely with system finance and contracting teams to evaluate payer agreements and identify opportunities for revenue optimization and care alignment.
Education Qualifications
Master's Degree Clinical
Master's Degree Business Administration
Experience Qualifications
Five (5) years in clinical health care setting, including direct experience in care coordination, discharge planning, patient advocacy, and resource utilization.
7-9 years Social Work Eight (8) years of progressively responsible and leadership in social work, case management or nursing administrative
Preferred: Work with EPIC EHR
Skills and Abilities
Executive presence and strategic communication skills, with the ability to serve as a trusted advisor to MLH system leadership.
Deep understanding of regulatory policies, healthcare reform initiatives, patient care delivery models, and advanced care management strategies.
Proven expertise in clinical data analysis, performance metrics, and outcomes-based research to drive system-wide improvements.
Exceptional oral and written communication skills, with the ability to influence and collaborate across diverse stakeholder groups.
Strong working knowledge of financial management, strategic planning, and operational forecasting in a complex healthcare environment.
Insight into internal and external forces shaping healthcare delivery, including policy, market dynamics, and community needs.
Extensive knowledge of reimbursement practices, payer regulations, and value-based care models.
Demonstrated leadership capabilities in coaching, mentoring, and navigating complex organizational challenges with resilience and diplomacy.
Comprehensive understanding of care management systems, regulatory compliance, and standards of practice in case management and social work.
Mastery of healthcare management principles, including budgeting, workforce planning, and operational oversight of large-scale clinical programs.
Licenses and Certifications
Care Guidelines Specialist - ISC-GRC - Millman Care Guidelines
Licensed Clinical Social Worker Tennessee - Tennessee Board of Social Workers
Accredited Case Manager - American Case Management Association
Case Manager - The Commission for Case Manager Certification
Licensed Master Social Worker Mississippi - Mississippi Board of Examiners for Social Workers
Licensed Advanced Practice Social Workers Tennessee - Tennessee Board of Social Workers
Licensed Master Social Worker Tennessee - Tennessee Board of Social Workers
Registered Nurse Arkansas - Arkansas State Board of Nursing
Registered Nurse Mississippi - Mississippi Board of Nursing
Registered Nurse Tennessee - Tennessee Board of Nursing
Supervision Provided by this Position
Manages system utilization review team and facility level case management leadership.
Physical Demands
The physical activities of this position may include climbing, pushing, standing, hearing, walking, reaching, grasping, kneeling, stooping, and repetitive motion.
Must have good balance and coordination.
The physical requirements of this position are: light work - exerting up to 25 lbs. of force occasionally and/or up to 10 lbs. of force frequently.
The Associate is required to have close visual acuity to perform an activity, such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; or extensive reading.
The conditions to which the Associate will be subject in this position: The Associate is not substantially exposed to adverse environmental conditions; job functions are typically performed under conditions such as those found in general office or administrative work.
Our Associates are passionate about what they do, the service they provide and the patients they serve. We value family, team and a Power of One culture that requires commitment to the highest standards of care and unity.
Boasting one of the South's largest medical centers, Memphis blends a friendly community, a thriving and growing downtown, and a low cost of living. We see each day as a new opportunity to make a difference in the lives of the people in our community.
Auto-ApplySr Director Medical Staff Services
Jackson, TN jobs
If you are looking to make an impact on a meaningful scale, come join us as we embrace the Power of One!
We strive to be an employer of choice and establish a reputation for being a talent rich organization where Associates can grow their career caring for others. For over a century, we've served the health care needs of the people of Memphis and the Mid-South.
Administers system-wide compliance programs by implementing compliance systems and processes designed to ensure compliance with applicable laws and regulations as well as internal policies and procedures. In conjunction with MLH leadership, develops the system strategies and direction of medical staff focused performance assessment and improvement, and credentialing at MLH. Responsibilities include all aspects of quality, performance improvement and medical staff credentialing including operational support, quality planning and quality monitoring. Utilizes statistical tools, benchmarking resources, performance measurement, quality management and other resources to determine trends, identify opportunities for improvement and lead change of medical staff quality and credentialing within MLH. Leads improvement of clinical processes that depend primarily on LIP.Models appropriate behavior as exemplified in MLH Mission, Vision and Values.
Working at MLH means carrying the mission forward of caring for our community and impacting the lives of patients in every way through compassion, a deliberate focus on service expectations and a consistent thriving for excellence.
A Brief Overview
Administers system-wide compliance programs by implementing compliance systems and processes designed to ensure compliance with applicable laws and regulations as well as internal policies and procedures. In conjunction with MLH leadership, develops the system strategies and direction of medical staff focused performance assessment and improvement, and credentialing at MLH. Responsibilities include all aspects of quality, performance improvement and medical staff credentialing including operational support, quality planning and quality monitoring. Utilizes statistical tools, benchmarking resources, performance measurement, quality management and other resources to determine trends, identify opportunities for improvement and lead change of medical staff quality and credentialing within MLH. Leads improvement of clinical processes that depend primarily on LIP.Models appropriate behavior as exemplified in MLH Mission, Vision and Values.
What you will do
Provides leadership, authority and direction to ensure accountability for programs, processes and initiatives required, enacted by or placed upon the Medical Staff Services Department. Directs and supervises Director,Medical Staff & Credentialing, Manager/Quality Integration, and Medical Staff Governance Coordinator to achieve goals.
Facilitates and integrates the work of Patient Safety and Quality programs in collaboration with Regulatory Readiness, Risk Management, Chief Medical Officers, Chief Nursing Officers, Process Improvement & Innovation and Information Technology. Considers impact to, and promotes adoption by the Medical Staff and Allied Health Practitioners.
In collaboration and with direction from system leadership, implements key strategic objectives for all aspects of health care quality improvement involving the Medical Staff and Allied Health Practitioners.
Oversees all Medical Staff programs related to Credentialing, Privilgeing, Peer Review, Professinal Practice Evaluations, and Professional Conduct for ahderence to Medical Staff Governance and regulatory standards. Encompasses approximately 2,350 practitioners holding privilges at Memphis and Olive Branch hospitals.
Serves as a subject matter expert. Researches, maintains, and shares knowledge of best practices and relevant trends for areas of oversight. Demonstrates understanding of regulatory standards and governance to lead associates in MSSD.
Executes strategy by enacting objectives and operational tactics within areas of responsibility.
Educates Medical Staff Executive Officers and Department Chairs of responsibilities when elected and provides consultation to solve problems with commitment to follow policies.
Promotes confidentiality and protection of privilege afforded to practitioners per applicale laws.
Advises Corporate HR on Allied Health Caregiver authorizations to resolve conflicts and improve processes.
Prepares, reviews, and approves departments' proposed annual budgets and explains significant variances to Sr. Vice President. Identifies areas of improvement or opportunity for clinical and financial improvement in areas throughout the hospital via comparative benchmarking and quality initiatives.
Monitors and evaluates Associate performance and clarifies work expectations, and assists with goal setting; promotes cooperation among individuals and groups. Develops and implements processes through orientation, training and education to ensure that the competence of all staff members is assessed, maintained, improved and demonstrated throughout their employment.
Develops MLH staff through orientation, training, and education in principles of process improvement. Promotes, maintains, demonstrates and communicates the value of self-development and enhancement of the professional competency of staff through quality improvement activities and other educational opportunities.
Education/Formal Training Requirements
Bachelor's Degree Business Administration
Bachelor's Degree Public Health Administration
Bachelor's Degree Healthcare Administration
Master's Degree Business Administration
Master's Degree Public Health Administration
Master's Degree Healthcare Administration
Work Experience Requirements
5-7 years Interacting with providers, senior administrative staff and board of trustees
5-7 years Management
System level quality programs
Training others in tools and techniques of Quality Improvement
Licenses and Certifications Requirements
Six Sigma Black Belt - The Council for Six Sigma Certification
Knowledge, Skills and Abilities
Demonstrated understanding of quality management, statistical analysis, safety and regulatory requirements.
Demonstrated knowledge of Informatics, EMR technology, data analysis, and other electronic applications to execute strategies based on system priorities.
Strong background in quality, benchmarking, and data analysis, teambuilding and budgeting.
Working understanding and knowledge of hospital/healthcare operations and strategy as it relates to quality, accreditation, and quality improvement performance.
Familiarity with medical terminology required.
Possess effective collaborative skills, negotiation and influencing skills, goal-setting, conflict resolution, staff development, and customer service skills.
Excellent interpersonal, written, and oral communications skills.
Strong management and leadership skills.
Ability to adapt and respond to complex, fast paced, rapid growth/results oriented environment.
Ability to communicate and work with physicians, nurses, managers, and other related departments.
Ability to develop and effectively manage change as well as build consensus.
Ability to work independently, exercise appropriate action and good business judgment.
Ability to troubleshoot problems and follow up appropriately.
Ability to simultaneously lead and manage multiple high priority projects and responsibilities.
Ability to analyze and evaluate data and problems, develop alternative solutions and identify trends and patterns.
Supervision Provided by this Position
Oversees the Director, Medical Staff Services, Quality Improvement Specialists, Manager, Physician Quality, Physician Quality coordinator, and additional support staff.
Active role in Administrative, Board and Medical Staff committee leadership throughout Methodist Healthcare related to Physician Quality and Performance Improvement.
Physical Demands
The physical activities of this position may include climbing, pushing, standing, hearing, walking, reaching, grasping, kneeling, stooping, and repetitive motion.
Must have good balance and coordination.
The physical requirements of this position are: light work - exerting up to 25 lbs. of force occasionally and/or up to 10 lbs. of force frequently.
The Associate is required to have close visual acuity to perform an activity, such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; or extensive reading.
The conditions to which the Associate will be subject in this position: The Associate is not substantially exposed to adverse environmental conditions; job functions are typically performed under conditions such as those found in general office or administrative work.
Our Associates are passionate about what they do, the service they provide and the patients they serve. We value family, team and a Power of One culture that requires commitment to the highest standards of care and unity.
Boasting one of the South's largest medical centers, Memphis blends a friendly community, a thriving and growing downtown, and a low cost of living. We see each day as a new opportunity to make a difference in the lives of the people in our community.
Auto-ApplySr Director Medical Staff Services
Hernando, MS jobs
If you are looking to make an impact on a meaningful scale, come join us as we embrace the Power of One!
We strive to be an employer of choice and establish a reputation for being a talent rich organization where Associates can grow their career caring for others. For over a century, we've served the health care needs of the people of Memphis and the Mid-South.
Administers system-wide compliance programs by implementing compliance systems and processes designed to ensure compliance with applicable laws and regulations as well as internal policies and procedures. In conjunction with MLH leadership, develops the system strategies and direction of medical staff focused performance assessment and improvement, and credentialing at MLH. Responsibilities include all aspects of quality, performance improvement and medical staff credentialing including operational support, quality planning and quality monitoring. Utilizes statistical tools, benchmarking resources, performance measurement, quality management and other resources to determine trends, identify opportunities for improvement and lead change of medical staff quality and credentialing within MLH. Leads improvement of clinical processes that depend primarily on LIP.Models appropriate behavior as exemplified in MLH Mission, Vision and Values.
Working at MLH means carrying the mission forward of caring for our community and impacting the lives of patients in every way through compassion, a deliberate focus on service expectations and a consistent thriving for excellence.
A Brief Overview
Administers system-wide compliance programs by implementing compliance systems and processes designed to ensure compliance with applicable laws and regulations as well as internal policies and procedures. In conjunction with MLH leadership, develops the system strategies and direction of medical staff focused performance assessment and improvement, and credentialing at MLH. Responsibilities include all aspects of quality, performance improvement and medical staff credentialing including operational support, quality planning and quality monitoring. Utilizes statistical tools, benchmarking resources, performance measurement, quality management and other resources to determine trends, identify opportunities for improvement and lead change of medical staff quality and credentialing within MLH. Leads improvement of clinical processes that depend primarily on LIP.Models appropriate behavior as exemplified in MLH Mission, Vision and Values.
What you will do
Provides leadership, authority and direction to ensure accountability for programs, processes and initiatives required, enacted by or placed upon the Medical Staff Services Department. Directs and supervises Director,Medical Staff & Credentialing, Manager/Quality Integration, and Medical Staff Governance Coordinator to achieve goals.
Facilitates and integrates the work of Patient Safety and Quality programs in collaboration with Regulatory Readiness, Risk Management, Chief Medical Officers, Chief Nursing Officers, Process Improvement & Innovation and Information Technology. Considers impact to, and promotes adoption by the Medical Staff and Allied Health Practitioners.
In collaboration and with direction from system leadership, implements key strategic objectives for all aspects of health care quality improvement involving the Medical Staff and Allied Health Practitioners.
Oversees all Medical Staff programs related to Credentialing, Privilgeing, Peer Review, Professinal Practice Evaluations, and Professional Conduct for ahderence to Medical Staff Governance and regulatory standards. Encompasses approximately 2,350 practitioners holding privilges at Memphis and Olive Branch hospitals.
Serves as a subject matter expert. Researches, maintains, and shares knowledge of best practices and relevant trends for areas of oversight. Demonstrates understanding of regulatory standards and governance to lead associates in MSSD.
Executes strategy by enacting objectives and operational tactics within areas of responsibility.
Educates Medical Staff Executive Officers and Department Chairs of responsibilities when elected and provides consultation to solve problems with commitment to follow policies.
Promotes confidentiality and protection of privilege afforded to practitioners per applicale laws.
Advises Corporate HR on Allied Health Caregiver authorizations to resolve conflicts and improve processes.
Prepares, reviews, and approves departments' proposed annual budgets and explains significant variances to Sr. Vice President. Identifies areas of improvement or opportunity for clinical and financial improvement in areas throughout the hospital via comparative benchmarking and quality initiatives.
Monitors and evaluates Associate performance and clarifies work expectations, and assists with goal setting; promotes cooperation among individuals and groups. Develops and implements processes through orientation, training and education to ensure that the competence of all staff members is assessed, maintained, improved and demonstrated throughout their employment.
Develops MLH staff through orientation, training, and education in principles of process improvement. Promotes, maintains, demonstrates and communicates the value of self-development and enhancement of the professional competency of staff through quality improvement activities and other educational opportunities.
Education/Formal Training Requirements
Bachelor's Degree Business Administration
Bachelor's Degree Public Health Administration
Bachelor's Degree Healthcare Administration
Master's Degree Business Administration
Master's Degree Public Health Administration
Master's Degree Healthcare Administration
Work Experience Requirements
5-7 years Interacting with providers, senior administrative staff and board of trustees
5-7 years Management
System level quality programs
Training others in tools and techniques of Quality Improvement
Licenses and Certifications Requirements
Six Sigma Black Belt - The Council for Six Sigma Certification
Knowledge, Skills and Abilities
Demonstrated understanding of quality management, statistical analysis, safety and regulatory requirements.
Demonstrated knowledge of Informatics, EMR technology, data analysis, and other electronic applications to execute strategies based on system priorities.
Strong background in quality, benchmarking, and data analysis, teambuilding and budgeting.
Working understanding and knowledge of hospital/healthcare operations and strategy as it relates to quality, accreditation, and quality improvement performance.
Familiarity with medical terminology required.
Possess effective collaborative skills, negotiation and influencing skills, goal-setting, conflict resolution, staff development, and customer service skills.
Excellent interpersonal, written, and oral communications skills.
Strong management and leadership skills.
Ability to adapt and respond to complex, fast paced, rapid growth/results oriented environment.
Ability to communicate and work with physicians, nurses, managers, and other related departments.
Ability to develop and effectively manage change as well as build consensus.
Ability to work independently, exercise appropriate action and good business judgment.
Ability to troubleshoot problems and follow up appropriately.
Ability to simultaneously lead and manage multiple high priority projects and responsibilities.
Ability to analyze and evaluate data and problems, develop alternative solutions and identify trends and patterns.
Supervision Provided by this Position
Oversees the Director, Medical Staff Services, Quality Improvement Specialists, Manager, Physician Quality, Physician Quality coordinator, and additional support staff.
Active role in Administrative, Board and Medical Staff committee leadership throughout Methodist Healthcare related to Physician Quality and Performance Improvement.
Physical Demands
The physical activities of this position may include climbing, pushing, standing, hearing, walking, reaching, grasping, kneeling, stooping, and repetitive motion.
Must have good balance and coordination.
The physical requirements of this position are: light work - exerting up to 25 lbs. of force occasionally and/or up to 10 lbs. of force frequently.
The Associate is required to have close visual acuity to perform an activity, such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; or extensive reading.
The conditions to which the Associate will be subject in this position: The Associate is not substantially exposed to adverse environmental conditions; job functions are typically performed under conditions such as those found in general office or administrative work.
Our Associates are passionate about what they do, the service they provide and the patients they serve. We value family, team and a Power of One culture that requires commitment to the highest standards of care and unity.
Boasting one of the South's largest medical centers, Memphis blends a friendly community, a thriving and growing downtown, and a low cost of living. We see each day as a new opportunity to make a difference in the lives of the people in our community.
Auto-ApplySr. Director - Care Coordination/Care Transitions
Forrest City, AR jobs
If you are looking to make an impact on a meaningful scale, come join us as we embrace the Power of One!
We strive to be an employer of choice and establish a reputation for being a talent rich organization where Associates can grow their career caring for others. For over a century, we've served the health care needs of the people of Memphis and the Mid-South.
The Senior Director of Care Coordination and Care Transitions is responsible for developing, organizing, and managing the operations of the Care Coordination department, with direct supervision of facility-level case management leadership across the MLH system. This position leads and evaluates case management initiatives in collaboration with clinical leadership and social services teams to ensure seamless care transitions, resource optimization, and patient advocacy. Models appropriate behavior as exemplified in MLH Mission, Vision, and Values.
Working at MLH means carrying the mission forward of caring for our community and impacting the lives of patients in every way through compassion, a deliberate focus on service expectations and a consistent thriving for excellence.
A Brief Overview
The Senior Director of Care Coordination and Care Transitions is responsible for developing, organizing, and managing the operations of the Care Coordination department, with direct supervision of facility-level case management leadership across the MLH system. This position leads and evaluates case management initiatives in collaboration with clinical leadership and social services teams to ensure seamless care transitions, resource optimization, and patient advocacy. Models appropriate behavior as exemplified in MLH Mission, Vision, and Values.
What you will do
Leads the strategic design and implementation of system-wide care management programs to ensure optimal clinical and financial outcomes for the MLH patient population.
Oversees the planning, execution, and continuous improvement of case management and care coordination processes across all MLH facilities.
Directs system-level initiatives to reduce extended length of stay and improve patient throughput, especially for complex discharge scenarios.
Champions patient-centered care initiatives that align with MLH's mission and promote efficient use of clinical resources.
Serves as a senior advisor to MLH executive leadership on regulatory trends, policy changes, and their impact on care delivery and financial performance.
Defines and standardizes roles, workflows, and performance expectations for case managers and social workers across the enterprise.
Develops integrated care coordination models that support seamless transitions of care between inpatient, outpatient, community, and MLH-affiliated entities (e.g., Alliance).
Collaborates with clinical departments to embed care management principles into service lines and care pathways.
Leads system-wide planning and response efforts for regulatory audits, ensuring compliance and minimizing financial exposure.
Partners with Patient Financial Services, Corporate Compliance, and Clinical Operations to enhance revenue cycle performance and care documentation practices.
Works closely with system finance and contracting teams to evaluate payer agreements and identify opportunities for revenue optimization and care alignment.
Education Qualifications
Master's Degree Clinical
Master's Degree Business Administration
Experience Qualifications
Five (5) years in clinical health care setting, including direct experience in care coordination, discharge planning, patient advocacy, and resource utilization.
7-9 years Social Work Eight (8) years of progressively responsible and leadership in social work, case management or nursing administrative
Preferred: Work with EPIC EHR
Skills and Abilities
Executive presence and strategic communication skills, with the ability to serve as a trusted advisor to MLH system leadership.
Deep understanding of regulatory policies, healthcare reform initiatives, patient care delivery models, and advanced care management strategies.
Proven expertise in clinical data analysis, performance metrics, and outcomes-based research to drive system-wide improvements.
Exceptional oral and written communication skills, with the ability to influence and collaborate across diverse stakeholder groups.
Strong working knowledge of financial management, strategic planning, and operational forecasting in a complex healthcare environment.
Insight into internal and external forces shaping healthcare delivery, including policy, market dynamics, and community needs.
Extensive knowledge of reimbursement practices, payer regulations, and value-based care models.
Demonstrated leadership capabilities in coaching, mentoring, and navigating complex organizational challenges with resilience and diplomacy.
Comprehensive understanding of care management systems, regulatory compliance, and standards of practice in case management and social work.
Mastery of healthcare management principles, including budgeting, workforce planning, and operational oversight of large-scale clinical programs.
Licenses and Certifications
Care Guidelines Specialist - ISC-GRC - Millman Care Guidelines
Licensed Clinical Social Worker Tennessee - Tennessee Board of Social Workers
Accredited Case Manager - American Case Management Association
Case Manager - The Commission for Case Manager Certification
Licensed Master Social Worker Mississippi - Mississippi Board of Examiners for Social Workers
Licensed Advanced Practice Social Workers Tennessee - Tennessee Board of Social Workers
Licensed Master Social Worker Tennessee - Tennessee Board of Social Workers
Registered Nurse Arkansas - Arkansas State Board of Nursing
Registered Nurse Mississippi - Mississippi Board of Nursing
Registered Nurse Tennessee - Tennessee Board of Nursing
Supervision Provided by this Position
Manages system utilization review team and facility level case management leadership.
Physical Demands
The physical activities of this position may include climbing, pushing, standing, hearing, walking, reaching, grasping, kneeling, stooping, and repetitive motion.
Must have good balance and coordination.
The physical requirements of this position are: light work - exerting up to 25 lbs. of force occasionally and/or up to 10 lbs. of force frequently.
The Associate is required to have close visual acuity to perform an activity, such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; or extensive reading.
The conditions to which the Associate will be subject in this position: The Associate is not substantially exposed to adverse environmental conditions; job functions are typically performed under conditions such as those found in general office or administrative work.
Our Associates are passionate about what they do, the service they provide and the patients they serve. We value family, team and a Power of One culture that requires commitment to the highest standards of care and unity.
Boasting one of the South's largest medical centers, Memphis blends a friendly community, a thriving and growing downtown, and a low cost of living. We see each day as a new opportunity to make a difference in the lives of the people in our community.
Auto-ApplySr Director Medical Staff Services
Forrest City, AR jobs
If you are looking to make an impact on a meaningful scale, come join us as we embrace the Power of One!
We strive to be an employer of choice and establish a reputation for being a talent rich organization where Associates can grow their career caring for others. For over a century, we've served the health care needs of the people of Memphis and the Mid-South.
Administers system-wide compliance programs by implementing compliance systems and processes designed to ensure compliance with applicable laws and regulations as well as internal policies and procedures. In conjunction with MLH leadership, develops the system strategies and direction of medical staff focused performance assessment and improvement, and credentialing at MLH. Responsibilities include all aspects of quality, performance improvement and medical staff credentialing including operational support, quality planning and quality monitoring. Utilizes statistical tools, benchmarking resources, performance measurement, quality management and other resources to determine trends, identify opportunities for improvement and lead change of medical staff quality and credentialing within MLH. Leads improvement of clinical processes that depend primarily on LIP.Models appropriate behavior as exemplified in MLH Mission, Vision and Values.
Working at MLH means carrying the mission forward of caring for our community and impacting the lives of patients in every way through compassion, a deliberate focus on service expectations and a consistent thriving for excellence.
A Brief Overview
Administers system-wide compliance programs by implementing compliance systems and processes designed to ensure compliance with applicable laws and regulations as well as internal policies and procedures. In conjunction with MLH leadership, develops the system strategies and direction of medical staff focused performance assessment and improvement, and credentialing at MLH. Responsibilities include all aspects of quality, performance improvement and medical staff credentialing including operational support, quality planning and quality monitoring. Utilizes statistical tools, benchmarking resources, performance measurement, quality management and other resources to determine trends, identify opportunities for improvement and lead change of medical staff quality and credentialing within MLH. Leads improvement of clinical processes that depend primarily on LIP.Models appropriate behavior as exemplified in MLH Mission, Vision and Values.
What you will do
Provides leadership, authority and direction to ensure accountability for programs, processes and initiatives required, enacted by or placed upon the Medical Staff Services Department. Directs and supervises Director,Medical Staff & Credentialing, Manager/Quality Integration, and Medical Staff Governance Coordinator to achieve goals.
Facilitates and integrates the work of Patient Safety and Quality programs in collaboration with Regulatory Readiness, Risk Management, Chief Medical Officers, Chief Nursing Officers, Process Improvement & Innovation and Information Technology. Considers impact to, and promotes adoption by the Medical Staff and Allied Health Practitioners.
In collaboration and with direction from system leadership, implements key strategic objectives for all aspects of health care quality improvement involving the Medical Staff and Allied Health Practitioners.
Oversees all Medical Staff programs related to Credentialing, Privilgeing, Peer Review, Professinal Practice Evaluations, and Professional Conduct for ahderence to Medical Staff Governance and regulatory standards. Encompasses approximately 2,350 practitioners holding privilges at Memphis and Olive Branch hospitals.
Serves as a subject matter expert. Researches, maintains, and shares knowledge of best practices and relevant trends for areas of oversight. Demonstrates understanding of regulatory standards and governance to lead associates in MSSD.
Executes strategy by enacting objectives and operational tactics within areas of responsibility.
Educates Medical Staff Executive Officers and Department Chairs of responsibilities when elected and provides consultation to solve problems with commitment to follow policies.
Promotes confidentiality and protection of privilege afforded to practitioners per applicale laws.
Advises Corporate HR on Allied Health Caregiver authorizations to resolve conflicts and improve processes.
Prepares, reviews, and approves departments' proposed annual budgets and explains significant variances to Sr. Vice President. Identifies areas of improvement or opportunity for clinical and financial improvement in areas throughout the hospital via comparative benchmarking and quality initiatives.
Monitors and evaluates Associate performance and clarifies work expectations, and assists with goal setting; promotes cooperation among individuals and groups. Develops and implements processes through orientation, training and education to ensure that the competence of all staff members is assessed, maintained, improved and demonstrated throughout their employment.
Develops MLH staff through orientation, training, and education in principles of process improvement. Promotes, maintains, demonstrates and communicates the value of self-development and enhancement of the professional competency of staff through quality improvement activities and other educational opportunities.
Education/Formal Training Requirements
Bachelor's Degree Business Administration
Bachelor's Degree Public Health Administration
Bachelor's Degree Healthcare Administration
Master's Degree Business Administration
Master's Degree Public Health Administration
Master's Degree Healthcare Administration
Work Experience Requirements
5-7 years Interacting with providers, senior administrative staff and board of trustees
5-7 years Management
System level quality programs
Training others in tools and techniques of Quality Improvement
Licenses and Certifications Requirements
Six Sigma Black Belt - The Council for Six Sigma Certification
Knowledge, Skills and Abilities
Demonstrated understanding of quality management, statistical analysis, safety and regulatory requirements.
Demonstrated knowledge of Informatics, EMR technology, data analysis, and other electronic applications to execute strategies based on system priorities.
Strong background in quality, benchmarking, and data analysis, teambuilding and budgeting.
Working understanding and knowledge of hospital/healthcare operations and strategy as it relates to quality, accreditation, and quality improvement performance.
Familiarity with medical terminology required.
Possess effective collaborative skills, negotiation and influencing skills, goal-setting, conflict resolution, staff development, and customer service skills.
Excellent interpersonal, written, and oral communications skills.
Strong management and leadership skills.
Ability to adapt and respond to complex, fast paced, rapid growth/results oriented environment.
Ability to communicate and work with physicians, nurses, managers, and other related departments.
Ability to develop and effectively manage change as well as build consensus.
Ability to work independently, exercise appropriate action and good business judgment.
Ability to troubleshoot problems and follow up appropriately.
Ability to simultaneously lead and manage multiple high priority projects and responsibilities.
Ability to analyze and evaluate data and problems, develop alternative solutions and identify trends and patterns.
Supervision Provided by this Position
Oversees the Director, Medical Staff Services, Quality Improvement Specialists, Manager, Physician Quality, Physician Quality coordinator, and additional support staff.
Active role in Administrative, Board and Medical Staff committee leadership throughout Methodist Healthcare related to Physician Quality and Performance Improvement.
Physical Demands
The physical activities of this position may include climbing, pushing, standing, hearing, walking, reaching, grasping, kneeling, stooping, and repetitive motion.
Must have good balance and coordination.
The physical requirements of this position are: light work - exerting up to 25 lbs. of force occasionally and/or up to 10 lbs. of force frequently.
The Associate is required to have close visual acuity to perform an activity, such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; or extensive reading.
The conditions to which the Associate will be subject in this position: The Associate is not substantially exposed to adverse environmental conditions; job functions are typically performed under conditions such as those found in general office or administrative work.
Our Associates are passionate about what they do, the service they provide and the patients they serve. We value family, team and a Power of One culture that requires commitment to the highest standards of care and unity.
Boasting one of the South's largest medical centers, Memphis blends a friendly community, a thriving and growing downtown, and a low cost of living. We see each day as a new opportunity to make a difference in the lives of the people in our community.
Auto-ApplyInternational Services Director
Fort Lauderdale, FL jobs
*Employment Type:* Full time *Shift:* *Description:* *Purpose: * An International Services Director in a hospital is responsible for overseeing and managing healthcare services for international patients, which includes developing and implementing patient care strategies, ensuring quality and regulatory compliance, and leading clinical and administrative teams.
*What you will do:*
* *Strategic planning:* Develop and implement strategies to grow international patient services, improve patient care, and increase operational efficiency.
* *Quality and compliance:* Ensure all services meet both domestic and international legal, regulatory, and quality standards. This includes participating in accreditation and professional practice evaluations.
* *Operational management:* Oversee daily operations, coordinate patient care logistics, and manage international patient flow. This can include managing a budget and ensuring the efficient use of resources.
* *Team leadership:* Lead, manage, and develop clinical and administrative staff, fostering a supportive and safe environment for patients and employees.
* *Patient care coordination:* Work with physicians and other healthcare professionals to ensure high-quality, evidence-based care for international patients. This may include serving as a chief medical advisor on patient care issues.
* *International network development:* Establish and develop networks with key international organizations and institutions, identifying opportunities for collaboration and funding.
*Required skills and qualifications*
* *Leadership and management:* Strong ability to lead teams and manage complex programs.
* *Strategic and critical thinking:* Ability to develop strategies, solve complex problems, and adapt to changing healthcare landscapes.
* *Communication:* Excellent interpersonal, written, and verbal communication skills to effectively communicate with diverse stakeholders.
* *Cultural competency:* Sensitivity and understanding of different cultural needs and backgrounds.
* *Clinical knowledge:* A strong clinical background, often with experience in a senior medical or administrative role.
* *Language skills:* Proficiency in other languages, such as Spanish, may be preferred.
* *Regulatory knowledge:* In-depth knowledge of healthcare regulations and standards, both domestic and international.
*Minimum Qualifications:*
* Healthcare management executive with one or more of the following:
MD
MHA
MBA * Extensive experience required in the management and direction of personnel, development
and formulation of departments, goals and objectives * Comprehensive knowledge of all aspects of hospital departmental operations and techniques as well as demonstrated proficiency in communication skills * Budgetary knowledge is necessary
* Computer knowledge and scheduling skills are preferred *Position Highlights and Benefits*
* Comprehensive benefit packages available, including medical, dental, vision, paid time off, 403B, and education assistance.
* We serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities.
* We live and breathe our guiding behaviors: we support each other in serving, we communicate openly, honestly, respectfully, and directly, we are fully present, we are all accountable, we trust and assume goodness in intentions.
*Ministry/Facility Information:*
* Holy Cross Hospital in Fort Lauderdale, Florida is a full-service, non-profit Catholic hospital, sponsored by the sisters of Mercy and a member of Trinity Health.
* We are committed to providing compassionate and holistic person-centered care.
* We are the only Catholic hospital in Broward and Palm Beach counties and are not for profit. We are part of Trinity Health, one of the largest multi-institutional Catholic health care delivery systems in the nation. Together, we serve people and communities in 21 states from coast to coast, providing nearly 2.8 million visits annually.
* Comprehensive benefits that start on your first day of work
* Retirement savings program with employer matching
*Legal Info*
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. *Our Commitment *
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
Associate Director of Credentialing
Chicago, IL jobs
Join the Erie team! Motivated by the belief that healthcare is a human right, we provide high quality affordable care to support healthier people, families, and communities. Erie delivers holistic care to help every member of the family stay healthy and active from infancy through adulthood. Since 1957, we have provided high-quality care to diverse patients most in need, regardless of their insurance status, immigration status, or ability to pay.
Erie Family Health Centers, a nationally recognized top workplace with 13 sites in Chicago and suburbs, is looking for a valuable addition to our Credentialing team! The Associate Director of Credentialing supports the Director of Credentialing by overseeing initial credentialing, recredentialing, privileging, and ongoing monitoring of credentials and regulatory requirements for all licensed and credentialed providers and employees of Erie Family Health Centers; responds to regulatory changes and assists with strategic directions to ensure operational efficiency and compliance with all credentialing-related functions; develops implementation tools, techniques, and evaluation protocols to oversee and improve a centralized process and to maintain high standards for compliance
At Erie, we are proud to provide competitive salaries, high-quality health care plans, generous time off benefits, retirement benefits, and more! Erie employees are eligible for Erie's Full Benefits Package that includes Medical, Dental, Vision, Life and Disability Insurance and Flexible Spending (FSA) for Health Care or Childcare. Retirement Programs: 401(k) program with Erie matching $0.50 for every $1.00 up to the first 5% of the employee's biweekly salary. Annual Paid Time Off: starting at 20 days of PTO, and 8 paid holidays. Competitive salary, annual merit increases, plus room for growth and career advancement.
*Compensation is based on each candidate's experience, skills and education within the range identified for the role. Candidates who meet the minimum requirements of the role will start at entry in the range. Any additional skills, experience and education will be reflected in the compensation offered.
Main Duties & Responsibilities
Collaborates with the Director of Credentialing with developing and implementing policies and protocols necessary to verify and ensure that Erie licensed independent practitioners and other licensed and certified clinical staff are processed in accordance with Erie and industry practice standards and ensures successful results on external surveys or audits of regulatory practices.
Supervises, trains and coaches Credentialing Specialists, new and current, to ensure performance outcomes for department's goals.
Directs and oversees all aspects of credentialing processes to ensure compliance with all standards, bylaws, state and federal requirements, accreditation standards (includes but not limited to National Committee for Quality Assurance (“NCQA”), Health Resources Services, Administration (“HRSA”) and Centers for Medicare and Medicaid (“CMS”)), payer plans and enrollments, immigration support, professional liability coverage and protections, and Human Resources.
Manages all disclosures of claims history, adverse and disciplinary actions with Director of Credentialing, Chief Clinical Officer, and Compliance Officer. Participates with submission of regulatory reporting of disclosures to hospitals, payer plans, and to State and federal agencies.
Maintains knowledge of current and changing regulatory requirements and assists with necessary policy revisions, communication of changes to credentialing specialists, HR and provider leadership, and other Erie employees and business partners.
Education
Required:
High School diploma or equivalent required
Current NAMSS Certification as Certified Professional Medical Services Management (“CPMSM”) or Certified Professional Credentialing Specialist (“CPCS”).
Preferred:
Undergraduate or graduate degree in healthcare or business management a plus.
Dual certification a plus (both a NAMSS Certification as Certified Professional Medical Services Management (“CPMSM”) and Certified Professional Credentialing Specialist (“CPCS”),
Experience:
Required:
Current ten (10) or more years of experience with progressive responsibilities managing the full healthcare credentialing processes, including but not limited to hospital or group practice, central verification office, payer enrollments, medical staff privileging, and database management.
Preferred:
Five (5) or more years of experience in a Central Verification Office a plus
Knowledge of National Committee on Quality Assurance (“NCQA”) credentialing standards a plus
Knowledge of federally qualified health center requirements a plus
Skills and Knowledge
Required:
Proven (verified) experience with credentialing and privileging processes and procedures, functions and maintenance of a central verification office and services, developing and editing privileges forms and privileges criteria.
Comprehensive knowledge of accrediting and regulatory agencies' standards.
Ability to communicate effectively and in a highly professional manner in speech and writing, with individuals and groups.
Ability to manage teams and workflows.
Ability to manage, query and analyze credentialing databases; ability to develop and implement credentialing database workflows.
Excellent analytical and problem-solving skills together with judgment and initiative.
Strong organization and planning and project management skills.
Computer skills, including proficiency with Microsoft Office programs, administration of credentialing and privileging software and database.
Preferred:
Working knowledge of credentials verification offices and databases (Verity, HealthStream, or Echo credentialing platforms a plus).
Knowledge of National Practitioner Data Bank interface and reporting (a plus)
The Erie Advantage Pledge
WORKING TOGETHER FOR WHAT MATTERS MOST
Erie makes a pledge that all current and future employees can feel confident that:
Our mission, vision, and values unite us.
Our voices matter.
We do things well.
Our inclusive culture promotes balance and belonging.
We find our career sweet spot at Erie.
Director of Nursing - Emergency Department
Gulfport, MS jobs
Lead with Purpose in Emergency Nursing
Join a team where your leadership makes a lasting difference - every shift, every patient, every outcome. As the Director of Nursing for our Emergency Department, you'll guide an exceptional team of nurses and clinical professionals in delivering compassionate, high-quality care when it matters most. If you're an experienced ER nurse who thrives in a fast-paced environment and is driven by purpose, we invite you to bring your expertise and heart to St. Dominic.
The Nursing Director supervises and coordinates patient care services of one or more nursing units on a 24-hour basis. The Nursing Director ensures that physicians' orders are followed; ensures that patient conditions and progress are accurately reported; ensures that patient care is administered by all professional and nonprofessional personnel in the unit according to organization and regulatory policies and guidelines; and has staffing and budget control responsibilities for the unit.
Responsibilities
1. Leadership
a. Utilizes advanced clinical knowledge to develop and maintain a delivery system for individualized, appropriate, and compassionate patient care. Supports and encourages staff, patients, and significant others in the determination of treatment and rehabilitation goals for desired outcomes. Provides leadership and participates in emergency measures for sudden adverse patient developments.
b. Provides leadership and demonstrates critical thinking ability in all areas of responsibility, treats all co-workers with respect, strives to enhance co-worker performance through cooperation and effective communication, and demonstrates hospitality and courtesy in all interactions.
2. Unit Management and Daily Operations
a. Estimates future departmental personnel, equipment, and supply needs in order to ensure the attainment of operating goals. Develops, recommends, and implements the annual capital equipment, personnel, and operating budget for the department. Conducts periodic reviews of departmental performance, analyzes budget variances, and implements responsive action.
b. Demonstrates clinical expertise in facilitating the timely availability, access, and utilization of multidisciplinary health care services, alternative levels of care, and community resources in a manner that ensures optimal continuity and expediency in the health care delivery process.
c. Implements strategies that use current scientific knowledge to prevent and reduce the risk of infection transmission. Promptly and appropriately reports infections between and among staff, patients, and visitors in order to improve patient outcomes.
d. Consults with nursing management, nursing staff, and Clinical Nurse Specialists in the development of instructional materials for patients and family members which will provide the specific knowledge and skill required to increase their understanding of the patient's illness, meet the patient's ongoing health care needs, and improve patient health outcomes.
e. Develops and maintains documentation required for successful employee development and administrative and divisional communication. Supervises and participates in the efficient recording of pertinent patient care data utilizing the computerized medical record and manual documentation in order to promote timely and efficient access to required information throughout the organization. Preserves the confidentiality of data and information identified as sensitive in order to ensure the protection of patient dignity and privacy.
f. Monitors and coordinates the effective use, maintenance, and repair of equipment, supplies, facilities, and resources that support patient care in order to maintain a functional and safe environment for patients, staff, and visitors.
g. Maintains own clinical expertise and ensures the demonstrated clinical competency of staff members to deliver patient care services in accordance with the specific identified needs of adult and geriatric patients. Utilizes appropriate resources as needed for assistance in the planning and delivery of care to infant, pediatric, and adolescent patients.
3. Performance Improvement and Quality
a. Provides ongoing assessments of the patient care delivery system in order to identify existing and potential health care needs within the scope of care for the unit. Evaluates and makes recommendations for current and potential unit staffing needs, assesses and introduces technological and procedural changes that enhance the efficiency and quality of patient care services and outcomes, and supervises the ongoing assessment of patients for physical, psychological, and social status needs and discharge planning.
b. Coordinates and manages high quality health care services that recognize individual patient rights while acting as a role model for the nursing personnel. Educates staff and monitors care delivery in order to ensure that patients exercise their rights to be informed and to participate and make decisions in all aspects of their medical care. Ensures that patient care demonstrates respect for personal values and beliefs and is focused on the unique needs of each individual and their family.
c. Utilizes continued analysis and evaluation of patient care outcomes to enhance the quality and efficiency of services and optimize the utilization of hospital resources. Participates actively in unit-specific and multidisciplinary continuous quality improvement and quality assurance studies in a manner that promotes compliance with hospital and divisional regulations and standards.
d. Ensures that all staff members are oriented and continuously educated regarding their roles in sustaining and improving the overall environment. Assesses the learning and development needs of staff members and is responsible for the provision of appropriate educational services.
e. Establishes departmental standards for the evaluation of personnel performance and monitors the performance of reporting personnel. Promotes and encourages the growth and development of staff members by encouraging their participation in approved continuing education activities such as professional conferences, seminars, and workshops. Advocates continuing education as a means of promoting the high quality services provided by all departmental personnel.
f. Observes and adheres to all departmental and hospital policies and procedures, and follows all safety, quality assurance, and infection control standards.
4. Other Duties As Assigned
Job Requirements
Education - Bachelors of Science in Nursing
Licensure: Current licensure in good standing in the state of Mississippi; Current BLS required. ACLS preferred.
Director of Nursing - Emergency Department
Jackson, MS jobs
Lead with Purpose in Emergency Nursing
Join a team where your leadership makes a lasting difference - every shift, every patient, every outcome. As the Director of Nursing for our Emergency Department, you'll guide an exceptional team of nurses and clinical professionals in delivering compassionate, high-quality care when it matters most. If you're an experienced ER nurse who thrives in a fast-paced environment and is driven by purpose, we invite you to bring your expertise and heart to St. Dominic.
The Nursing Director supervises and coordinates patient care services of one or more nursing units on a 24-hour basis. The Nursing Director ensures that physicians' orders are followed; ensures that patient conditions and progress are accurately reported; ensures that patient care is administered by all professional and nonprofessional personnel in the unit according to organization and regulatory policies and guidelines; and has staffing and budget control responsibilities for the unit.
Responsibilities
1. Leadership
a. Utilizes advanced clinical knowledge to develop and maintain a delivery system for individualized, appropriate, and compassionate patient care. Supports and encourages staff, patients, and significant others in the determination of treatment and rehabilitation goals for desired outcomes. Provides leadership and participates in emergency measures for sudden adverse patient developments.
b. Provides leadership and demonstrates critical thinking ability in all areas of responsibility, treats all co-workers with respect, strives to enhance co-worker performance through cooperation and effective communication, and demonstrates hospitality and courtesy in all interactions.
2. Unit Management and Daily Operations
a. Estimates future departmental personnel, equipment, and supply needs in order to ensure the attainment of operating goals. Develops, recommends, and implements the annual capital equipment, personnel, and operating budget for the department. Conducts periodic reviews of departmental performance, analyzes budget variances, and implements responsive action.
b. Demonstrates clinical expertise in facilitating the timely availability, access, and utilization of multidisciplinary health care services, alternative levels of care, and community resources in a manner that ensures optimal continuity and expediency in the health care delivery process.
c. Implements strategies that use current scientific knowledge to prevent and reduce the risk of infection transmission. Promptly and appropriately reports infections between and among staff, patients, and visitors in order to improve patient outcomes.
d. Consults with nursing management, nursing staff, and Clinical Nurse Specialists in the development of instructional materials for patients and family members which will provide the specific knowledge and skill required to increase their understanding of the patient's illness, meet the patient's ongoing health care needs, and improve patient health outcomes.
e. Develops and maintains documentation required for successful employee development and administrative and divisional communication. Supervises and participates in the efficient recording of pertinent patient care data utilizing the computerized medical record and manual documentation in order to promote timely and efficient access to required information throughout the organization. Preserves the confidentiality of data and information identified as sensitive in order to ensure the protection of patient dignity and privacy.
f. Monitors and coordinates the effective use, maintenance, and repair of equipment, supplies, facilities, and resources that support patient care in order to maintain a functional and safe environment for patients, staff, and visitors.
g. Maintains own clinical expertise and ensures the demonstrated clinical competency of staff members to deliver patient care services in accordance with the specific identified needs of adult and geriatric patients. Utilizes appropriate resources as needed for assistance in the planning and delivery of care to infant, pediatric, and adolescent patients.
3. Performance Improvement and Quality
a. Provides ongoing assessments of the patient care delivery system in order to identify existing and potential health care needs within the scope of care for the unit. Evaluates and makes recommendations for current and potential unit staffing needs, assesses and introduces technological and procedural changes that enhance the efficiency and quality of patient care services and outcomes, and supervises the ongoing assessment of patients for physical, psychological, and social status needs and discharge planning.
b. Coordinates and manages high quality health care services that recognize individual patient rights while acting as a role model for the nursing personnel. Educates staff and monitors care delivery in order to ensure that patients exercise their rights to be informed and to participate and make decisions in all aspects of their medical care. Ensures that patient care demonstrates respect for personal values and beliefs and is focused on the unique needs of each individual and their family.
c. Utilizes continued analysis and evaluation of patient care outcomes to enhance the quality and efficiency of services and optimize the utilization of hospital resources. Participates actively in unit-specific and multidisciplinary continuous quality improvement and quality assurance studies in a manner that promotes compliance with hospital and divisional regulations and standards.
d. Ensures that all staff members are oriented and continuously educated regarding their roles in sustaining and improving the overall environment. Assesses the learning and development needs of staff members and is responsible for the provision of appropriate educational services.
e. Establishes departmental standards for the evaluation of personnel performance and monitors the performance of reporting personnel. Promotes and encourages the growth and development of staff members by encouraging their participation in approved continuing education activities such as professional conferences, seminars, and workshops. Advocates continuing education as a means of promoting the high quality services provided by all departmental personnel.
f. Observes and adheres to all departmental and hospital policies and procedures, and follows all safety, quality assurance, and infection control standards.
4. Other Duties As Assigned
Job Requirements
Education - Bachelors of Science in Nursing
Licensure: Current licensure in good standing in the state of Mississippi; Current BLS required. ACLS preferred.
Director of Nursing - Emergency Department
Meridian, MS jobs
Lead with Purpose in Emergency Nursing
Join a team where your leadership makes a lasting difference - every shift, every patient, every outcome. As the Director of Nursing for our Emergency Department, you'll guide an exceptional team of nurses and clinical professionals in delivering compassionate, high-quality care when it matters most. If you're an experienced ER nurse who thrives in a fast-paced environment and is driven by purpose, we invite you to bring your expertise and heart to St. Dominic.
The Nursing Director supervises and coordinates patient care services of one or more nursing units on a 24-hour basis. The Nursing Director ensures that physicians' orders are followed; ensures that patient conditions and progress are accurately reported; ensures that patient care is administered by all professional and nonprofessional personnel in the unit according to organization and regulatory policies and guidelines; and has staffing and budget control responsibilities for the unit.
Responsibilities
1. Leadership
a. Utilizes advanced clinical knowledge to develop and maintain a delivery system for individualized, appropriate, and compassionate patient care. Supports and encourages staff, patients, and significant others in the determination of treatment and rehabilitation goals for desired outcomes. Provides leadership and participates in emergency measures for sudden adverse patient developments.
b. Provides leadership and demonstrates critical thinking ability in all areas of responsibility, treats all co-workers with respect, strives to enhance co-worker performance through cooperation and effective communication, and demonstrates hospitality and courtesy in all interactions.
2. Unit Management and Daily Operations
a. Estimates future departmental personnel, equipment, and supply needs in order to ensure the attainment of operating goals. Develops, recommends, and implements the annual capital equipment, personnel, and operating budget for the department. Conducts periodic reviews of departmental performance, analyzes budget variances, and implements responsive action.
b. Demonstrates clinical expertise in facilitating the timely availability, access, and utilization of multidisciplinary health care services, alternative levels of care, and community resources in a manner that ensures optimal continuity and expediency in the health care delivery process.
c. Implements strategies that use current scientific knowledge to prevent and reduce the risk of infection transmission. Promptly and appropriately reports infections between and among staff, patients, and visitors in order to improve patient outcomes.
d. Consults with nursing management, nursing staff, and Clinical Nurse Specialists in the development of instructional materials for patients and family members which will provide the specific knowledge and skill required to increase their understanding of the patient's illness, meet the patient's ongoing health care needs, and improve patient health outcomes.
e. Develops and maintains documentation required for successful employee development and administrative and divisional communication. Supervises and participates in the efficient recording of pertinent patient care data utilizing the computerized medical record and manual documentation in order to promote timely and efficient access to required information throughout the organization. Preserves the confidentiality of data and information identified as sensitive in order to ensure the protection of patient dignity and privacy.
f. Monitors and coordinates the effective use, maintenance, and repair of equipment, supplies, facilities, and resources that support patient care in order to maintain a functional and safe environment for patients, staff, and visitors.
g. Maintains own clinical expertise and ensures the demonstrated clinical competency of staff members to deliver patient care services in accordance with the specific identified needs of adult and geriatric patients. Utilizes appropriate resources as needed for assistance in the planning and delivery of care to infant, pediatric, and adolescent patients.
3. Performance Improvement and Quality
a. Provides ongoing assessments of the patient care delivery system in order to identify existing and potential health care needs within the scope of care for the unit. Evaluates and makes recommendations for current and potential unit staffing needs, assesses and introduces technological and procedural changes that enhance the efficiency and quality of patient care services and outcomes, and supervises the ongoing assessment of patients for physical, psychological, and social status needs and discharge planning.
b. Coordinates and manages high quality health care services that recognize individual patient rights while acting as a role model for the nursing personnel. Educates staff and monitors care delivery in order to ensure that patients exercise their rights to be informed and to participate and make decisions in all aspects of their medical care. Ensures that patient care demonstrates respect for personal values and beliefs and is focused on the unique needs of each individual and their family.
c. Utilizes continued analysis and evaluation of patient care outcomes to enhance the quality and efficiency of services and optimize the utilization of hospital resources. Participates actively in unit-specific and multidisciplinary continuous quality improvement and quality assurance studies in a manner that promotes compliance with hospital and divisional regulations and standards.
d. Ensures that all staff members are oriented and continuously educated regarding their roles in sustaining and improving the overall environment. Assesses the learning and development needs of staff members and is responsible for the provision of appropriate educational services.
e. Establishes departmental standards for the evaluation of personnel performance and monitors the performance of reporting personnel. Promotes and encourages the growth and development of staff members by encouraging their participation in approved continuing education activities such as professional conferences, seminars, and workshops. Advocates continuing education as a means of promoting the high quality services provided by all departmental personnel.
f. Observes and adheres to all departmental and hospital policies and procedures, and follows all safety, quality assurance, and infection control standards.
4. Other Duties As Assigned
Job Requirements
Education - Bachelors of Science in Nursing
Licensure: Current licensure in good standing in the state of Mississippi; Current BLS required. ACLS preferred.
Director of Nursing - Emergency Department
Hattiesburg, MS jobs
Lead with Purpose in Emergency Nursing
Join a team where your leadership makes a lasting difference - every shift, every patient, every outcome. As the Director of Nursing for our Emergency Department, you'll guide an exceptional team of nurses and clinical professionals in delivering compassionate, high-quality care when it matters most. If you're an experienced ER nurse who thrives in a fast-paced environment and is driven by purpose, we invite you to bring your expertise and heart to St. Dominic.
The Nursing Director supervises and coordinates patient care services of one or more nursing units on a 24-hour basis. The Nursing Director ensures that physicians' orders are followed; ensures that patient conditions and progress are accurately reported; ensures that patient care is administered by all professional and nonprofessional personnel in the unit according to organization and regulatory policies and guidelines; and has staffing and budget control responsibilities for the unit.
Responsibilities
1. Leadership
a. Utilizes advanced clinical knowledge to develop and maintain a delivery system for individualized, appropriate, and compassionate patient care. Supports and encourages staff, patients, and significant others in the determination of treatment and rehabilitation goals for desired outcomes. Provides leadership and participates in emergency measures for sudden adverse patient developments.
b. Provides leadership and demonstrates critical thinking ability in all areas of responsibility, treats all co-workers with respect, strives to enhance co-worker performance through cooperation and effective communication, and demonstrates hospitality and courtesy in all interactions.
2. Unit Management and Daily Operations
a. Estimates future departmental personnel, equipment, and supply needs in order to ensure the attainment of operating goals. Develops, recommends, and implements the annual capital equipment, personnel, and operating budget for the department. Conducts periodic reviews of departmental performance, analyzes budget variances, and implements responsive action.
b. Demonstrates clinical expertise in facilitating the timely availability, access, and utilization of multidisciplinary health care services, alternative levels of care, and community resources in a manner that ensures optimal continuity and expediency in the health care delivery process.
c. Implements strategies that use current scientific knowledge to prevent and reduce the risk of infection transmission. Promptly and appropriately reports infections between and among staff, patients, and visitors in order to improve patient outcomes.
d. Consults with nursing management, nursing staff, and Clinical Nurse Specialists in the development of instructional materials for patients and family members which will provide the specific knowledge and skill required to increase their understanding of the patient's illness, meet the patient's ongoing health care needs, and improve patient health outcomes.
e. Develops and maintains documentation required for successful employee development and administrative and divisional communication. Supervises and participates in the efficient recording of pertinent patient care data utilizing the computerized medical record and manual documentation in order to promote timely and efficient access to required information throughout the organization. Preserves the confidentiality of data and information identified as sensitive in order to ensure the protection of patient dignity and privacy.
f. Monitors and coordinates the effective use, maintenance, and repair of equipment, supplies, facilities, and resources that support patient care in order to maintain a functional and safe environment for patients, staff, and visitors.
g. Maintains own clinical expertise and ensures the demonstrated clinical competency of staff members to deliver patient care services in accordance with the specific identified needs of adult and geriatric patients. Utilizes appropriate resources as needed for assistance in the planning and delivery of care to infant, pediatric, and adolescent patients.
3. Performance Improvement and Quality
a. Provides ongoing assessments of the patient care delivery system in order to identify existing and potential health care needs within the scope of care for the unit. Evaluates and makes recommendations for current and potential unit staffing needs, assesses and introduces technological and procedural changes that enhance the efficiency and quality of patient care services and outcomes, and supervises the ongoing assessment of patients for physical, psychological, and social status needs and discharge planning.
b. Coordinates and manages high quality health care services that recognize individual patient rights while acting as a role model for the nursing personnel. Educates staff and monitors care delivery in order to ensure that patients exercise their rights to be informed and to participate and make decisions in all aspects of their medical care. Ensures that patient care demonstrates respect for personal values and beliefs and is focused on the unique needs of each individual and their family.
c. Utilizes continued analysis and evaluation of patient care outcomes to enhance the quality and efficiency of services and optimize the utilization of hospital resources. Participates actively in unit-specific and multidisciplinary continuous quality improvement and quality assurance studies in a manner that promotes compliance with hospital and divisional regulations and standards.
d. Ensures that all staff members are oriented and continuously educated regarding their roles in sustaining and improving the overall environment. Assesses the learning and development needs of staff members and is responsible for the provision of appropriate educational services.
e. Establishes departmental standards for the evaluation of personnel performance and monitors the performance of reporting personnel. Promotes and encourages the growth and development of staff members by encouraging their participation in approved continuing education activities such as professional conferences, seminars, and workshops. Advocates continuing education as a means of promoting the high quality services provided by all departmental personnel.
f. Observes and adheres to all departmental and hospital policies and procedures, and follows all safety, quality assurance, and infection control standards.
4. Other Duties As Assigned
Job Requirements
Education - Bachelors of Science in Nursing
Licensure: Current licensure in good standing in the state of Mississippi; Current BLS required. ACLS preferred.
Director of Nursing - Emergency Department
Southaven, MS jobs
Lead with Purpose in Emergency Nursing
Join a team where your leadership makes a lasting difference - every shift, every patient, every outcome. As the Director of Nursing for our Emergency Department, you'll guide an exceptional team of nurses and clinical professionals in delivering compassionate, high-quality care when it matters most. If you're an experienced ER nurse who thrives in a fast-paced environment and is driven by purpose, we invite you to bring your expertise and heart to St. Dominic.
The Nursing Director supervises and coordinates patient care services of one or more nursing units on a 24-hour basis. The Nursing Director ensures that physicians' orders are followed; ensures that patient conditions and progress are accurately reported; ensures that patient care is administered by all professional and nonprofessional personnel in the unit according to organization and regulatory policies and guidelines; and has staffing and budget control responsibilities for the unit.
Responsibilities
1. Leadership
a. Utilizes advanced clinical knowledge to develop and maintain a delivery system for individualized, appropriate, and compassionate patient care. Supports and encourages staff, patients, and significant others in the determination of treatment and rehabilitation goals for desired outcomes. Provides leadership and participates in emergency measures for sudden adverse patient developments.
b. Provides leadership and demonstrates critical thinking ability in all areas of responsibility, treats all co-workers with respect, strives to enhance co-worker performance through cooperation and effective communication, and demonstrates hospitality and courtesy in all interactions.
2. Unit Management and Daily Operations
a. Estimates future departmental personnel, equipment, and supply needs in order to ensure the attainment of operating goals. Develops, recommends, and implements the annual capital equipment, personnel, and operating budget for the department. Conducts periodic reviews of departmental performance, analyzes budget variances, and implements responsive action.
b. Demonstrates clinical expertise in facilitating the timely availability, access, and utilization of multidisciplinary health care services, alternative levels of care, and community resources in a manner that ensures optimal continuity and expediency in the health care delivery process.
c. Implements strategies that use current scientific knowledge to prevent and reduce the risk of infection transmission. Promptly and appropriately reports infections between and among staff, patients, and visitors in order to improve patient outcomes.
d. Consults with nursing management, nursing staff, and Clinical Nurse Specialists in the development of instructional materials for patients and family members which will provide the specific knowledge and skill required to increase their understanding of the patient's illness, meet the patient's ongoing health care needs, and improve patient health outcomes.
e. Develops and maintains documentation required for successful employee development and administrative and divisional communication. Supervises and participates in the efficient recording of pertinent patient care data utilizing the computerized medical record and manual documentation in order to promote timely and efficient access to required information throughout the organization. Preserves the confidentiality of data and information identified as sensitive in order to ensure the protection of patient dignity and privacy.
f. Monitors and coordinates the effective use, maintenance, and repair of equipment, supplies, facilities, and resources that support patient care in order to maintain a functional and safe environment for patients, staff, and visitors.
g. Maintains own clinical expertise and ensures the demonstrated clinical competency of staff members to deliver patient care services in accordance with the specific identified needs of adult and geriatric patients. Utilizes appropriate resources as needed for assistance in the planning and delivery of care to infant, pediatric, and adolescent patients.
3. Performance Improvement and Quality
a. Provides ongoing assessments of the patient care delivery system in order to identify existing and potential health care needs within the scope of care for the unit. Evaluates and makes recommendations for current and potential unit staffing needs, assesses and introduces technological and procedural changes that enhance the efficiency and quality of patient care services and outcomes, and supervises the ongoing assessment of patients for physical, psychological, and social status needs and discharge planning.
b. Coordinates and manages high quality health care services that recognize individual patient rights while acting as a role model for the nursing personnel. Educates staff and monitors care delivery in order to ensure that patients exercise their rights to be informed and to participate and make decisions in all aspects of their medical care. Ensures that patient care demonstrates respect for personal values and beliefs and is focused on the unique needs of each individual and their family.
c. Utilizes continued analysis and evaluation of patient care outcomes to enhance the quality and efficiency of services and optimize the utilization of hospital resources. Participates actively in unit-specific and multidisciplinary continuous quality improvement and quality assurance studies in a manner that promotes compliance with hospital and divisional regulations and standards.
d. Ensures that all staff members are oriented and continuously educated regarding their roles in sustaining and improving the overall environment. Assesses the learning and development needs of staff members and is responsible for the provision of appropriate educational services.
e. Establishes departmental standards for the evaluation of personnel performance and monitors the performance of reporting personnel. Promotes and encourages the growth and development of staff members by encouraging their participation in approved continuing education activities such as professional conferences, seminars, and workshops. Advocates continuing education as a means of promoting the high quality services provided by all departmental personnel.
f. Observes and adheres to all departmental and hospital policies and procedures, and follows all safety, quality assurance, and infection control standards.
4. Other Duties As Assigned
Job Requirements
Education - Bachelors of Science in Nursing
Licensure: Current licensure in good standing in the state of Mississippi; Current BLS required. ACLS preferred.
Director of Nursing - Emergency Department
New Orleans, LA jobs
Lead the Future of Emergency Care in Baton Rouge at Our Lady of the Lake!
Step into a role where your leadership shapes the heart of care in every moment that matters. Our Emergency Department is undergoing exciting upgrades and renovations, designed to enhance the patient experience, integrate the latest technology, and create an exceptional environment for both patients and caregivers. It's an inspiring time to join our team and help lead this transformation - setting new standards in emergency care for our growing community.
Beyond the hospital walls, Baton Rouge offers a vibrant blend of Southern hospitality, rich culture, and year-round sunshine. From live music and incredible food to family-friendly neighborhoods and easy access to the Gulf Coast, it's a city that feels like home the moment you arrive.
The Nursing Director supervises and coordinates patient care services of one or more nursing units on a 24-hour basis. The Director of Nursing ensures that physicians' orders are followed; ensures that patient conditions and progress are accurately reported; ensures that patient care is administered by all professional and non-professional personnel in the unit according to organization and regulatory policies and guidelines; and has staffing and budget control responsibilities for the unit.
Responsibilities
Leadership
Utilizes advanced clinical knowledge to develop and maintain a delivery system for individualized, appropriate, and compassionate patient care. Supports and encourages staff, patients, and significant others in the determination of treatment and rehabilitation goals for desired outcomes. Provides leadership and participates in emergency measures for sudden adverse patient developments.
Provides leadership and demonstrates critical thinking ability in all areas of responsibility, treats all co-workers with respect, strives to enhance co-worker performance through cooperation and effective communication, and demonstrates hospitality and courtesy in all interactions.
Unit Management and Daily Operations
Estimates future departmental personnel, equipment, and supply needs in order to ensure the attainment of operating goals. Develops, recommends, and implements the annual capital equipment, personnel, and operating budget for the department. Conducts periodic reviews of departmental performance, analyzes budget variances, and implements responsive action.
Demonstrates clinical expertise in facilitating the timely availability, access, and utilization of multidisciplinary health care services, alternative levels of care, and community resources in a manner that ensures optimal continuity and expediency in the health care delivery process.
Implements strategies that use current scientific knowledge to prevent and reduce the risk of infection transmission. Promptly and appropriately reports infections between and among staff, patients, and visitors in order to improve patient outcomes.
Consults with nursing management, nursing staff, and Clinical Nurse Specialists in the development of instructional materials for patients and family members which will provide the specific knowledge and skill required to increase their understanding of the patient's illness, meet the patient's ongoing health care needs, and improve patient health outcomes.
Develops and maintains documentation required for successful employee development and administrative and divisional communication. Supervises and participates in the efficient recording of pertinent patient care data utilizing the computerized medical record and manual documentation in order to promote timely and efficient access to required information throughout the organization. Preserves the confidentiality of data and information identified as sensitive in order to ensure the protection of patient dignity and privacy.
Monitors and coordinates the effective use, maintenance, and repair of equipment, supplies, facilities, and resources that support patient care in order to maintain a functional and safe environment for patients, staff, and visitors.
Maintains own clinical expertise and ensures the demonstrated clinical competency of staff members to deliver patient care services in accordance with the specific identified needs of adult and geriatric patients. Utilizes appropriate resources as needed for assistance in the planning and delivery of care to infant, pediatric, and adolescent patients.
Performance Improvement and Quality
Provides ongoing assessments of the patient care delivery system in order to identify existing and potential health care needs within the scope of care for the unit. Evaluates and makes recommendations for current and potential unit staffing needs, assesses and introduces technological and procedural changes that enhance the efficiency and quality of patient care services and outcomes, and supervises the ongoing assessment of patients for physical, psychological, and social status needs and discharge planning.
Coordinates and manages high quality health care services that recognize individual patient rights while acting as a role model for the nursing personnel. Educates staff and monitors care delivery in order to ensure that patients exercise their rights to be informed and to participate and make decisions in all aspects of their medical care. Ensures that patient care demonstrates respect for personal values and beliefs and is focused on the unique needs of each individual and their family.
Utilizes continued analysis and evaluation of patient care outcomes to enhance the quality and efficiency of services and optimize the utilization of hospital resources. Participates actively in unit-specific and multidisciplinary continuous quality improvement and quality assurance studies in a manner that promotes compliance with hospital and divisional regulations and standards.
Ensures that all staff members are oriented and continuously educated regarding their roles in sustaining and improving the overall environment. Assesses the learning and development needs of staff members and is responsible for the provision of appropriate educational services.
Establishes departmental standards for the evaluation of personnel performance and monitors the performance of reporting personnel. Promotes and encourages the growth and development of staff members by encouraging their participation in approved continuing education activities such as professional conferences, seminars, and workshops. Advocates continuing education as a means of promoting the high-quality services provided by all departmental personnel.
Observes and adheres to all departmental and hospital policies and procedures, and follows all safety, quality assurance, and infection control standards.
Other Duties as Assigned
Job Requirements
Experience - 2 years clinical experience as a Registered Nurse
Education - Bachelor's of Science in Nursing
Licensure - Current Louisiana State license as RN and BLS certification