Quality Analyst RN
Beckley, WV jobs
Schedule: Full Time Weekdays. This role's primary focus is on the care of stroke and sepsis patients and serves as the Stroke and Sepsis Coordinator.
Your experience matters
Raleigh General is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As an RN Quality Analyst, you're embracing a vital mission dedicated to
making communities healthier
. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.
How you'll contribute:
An RN Quality Analyst who excels in this role:
Assesses the quality of patient care delivered and coordinates patient care services with patients, staff, physicians, and other departments.
Integrates evidence-based practices into operations and clinical protocols.
Assists with developing specific departmental goals, standards, and objectives which directly support the strategic plan and vision of the organization.
May provide patient care when necessary.
What we're looking for
Qualified applicants must have current licensure as a Registered Nurse. Additional requirements include:
Bachelor's degree in nursing (BSN) is required.
Master's degree in Nursing, Healthcare Management, or Quality is strongly preferred.
3-5 years of experience in an acute care environment is required.
Previous performance improvement and/or project management experience is required.
Why join us
We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:
Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full-time and part-time employees.
Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
Professional Development: Ongoing learning and career advancement opportunities.
More about Raleigh General Hospital
People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. Raleigh General Hospital is a 300 bed facility caring for nearly 13,000 patients each year with over 50,000 being treated in our emergency room. We offer a wide range of surgical services as well as specialty programs including Cardiac CTA, Digital Mammography, and Trauma Services.
Raleigh General Hospital is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status or any other basis protected by applicable federal, state or local law.
Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.
Epic Analyst I (Ambulatory Applications)
Boston, MA jobs
Serves as an entry-level team member and part of the department's initial support for the assigned Epic application and end-users. Work focuses on learning Epic functionality, operational workflows, and basic configuration while supporting day-to-day system issues. Develops foundational understanding of how Epic applications support clinical and/or operational processes.
Key Responsibilities
Serves as a team member supporting assigned Epic application and related workflows.
Learns operational processes and how they integrate with Epic systems.
Assists with basic analysis of end-user issues, system requests, and enhancement needs.
Participates in ticket triage and troubleshooting for routine application issues.
Performs basic configuration tasks under guidance (e.g., modifying templates, rules, or settings using established standards and procedures).
Assists with testing activities including test script execution and validation of changes.
Supports system upgrades by reviewing release materials and assisting with testing and validation.
Documents configuration changes, troubleshooting steps, and workflows.
Communicates with end-users and team members to gather information and provide status updates.
Participates in training sessions and contributes to knowledge-sharing within the team.
Works with senior analysts on projects and learns application best practices and standards.
Minimum Qualifications
Education Required:
Bachelor's degree or equivalent experience.
Experience Required:
0-1 year of experience supporting a clinical or operational system, OR relevant healthcare/IT experience.
Exposure to healthcare workflows or electronic health records preferred.
Demonstrated interest in health IT, applications support, or clinical systems.
Preferred Qualifications
1-2 years of experience supporting Epic or another EHR system.
Experience working with ambulatory or outpatient clinic workflows.
Experience with application support, troubleshooting, or training end-users.
Prior experience as a clinical or operational super-user strongly preferred.
Licensure / Certifications
Required:
Epic certification in Ambulatory OR ability to obtain within a defined timeframe after hire.
Preferred:
Additional Epic certifications (e.g., Prelude, Cadence, Orders, MyChart).
Lean Six Sigma Yellow Belt or similar process improvement training.
The posted pay range is Boston Children's reasonable and good-faith expectation for this pay at the time of posting.
Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.
PB Analyst
Cleveland, OH jobs
Epic Professional Billing certification required
100% remote
up to $115k DOE
The PB/HB Analyst is responsible to resolve technical and application issues and support ongoing workflow and optimization issues. This position oversees the design, configuration, testing and support of Epic Patient Billing.
Responsibilities
Design, build and test Epic Patient/Hospital Billing software, including current- and future-state workflows
Troubleshoot and resolve issues, conforming to client change control and change management policies
Work in a complex and quick-moving client environment, meeting all project timelines and critical path requirements.
May be required to participate in 24-hour on-call rotations
Participate in project planning and manage applicable responsibilities
Facilitate and participate in team meetings and work groups
Minimum Requirements
BA with 5+ years' revenue cycle operational experience in healthcare setting
3+ years Epic HB/PB Analyst experience with current Epic certification
PFS Business Analyst
Clearwater, FL jobs
📍 Clearwater, FL | 🕒 Mon-Fri, 8:00 AM-4:30 PM | 💼 Full-Time | Hybrid
BayCare is hiring a Business Analyst - Revenue Cycle & Process Improvement!
Join one of Tampa Bay's largest healthcare employers and help drive data-driven solutions that improve operations and patient experience.
Responsibilities
Analyze and audit data to identify trends and opportunities.
Build dashboards and reports using Power BI and advanced Excel.
Document processes, recommend improvements, and support automation initiatives.
Lead projects focused on revenue cycle and productivity.
Qualifications
Bachelor's + 4 yrs Revenue Cycle/Project Management OR Master's + 2 yrs.
Advanced Excel and Power BI skills.
Strong analytical and communication abilities.
Healthcare revenue cycle experience preferred.
Why BayCare
Health, Dental, Vision benefits
Paid time off & tuition reimbursement
401k match + yearly contribution
Performance bonuses & community discounts
AND the chance to join an amazing team!
Apply today!
Equal Opportunity Employer Veterans/Disabled
DEVELOPER ANALYST
Lauderdale Lakes, FL jobs
Summary & Objective
The Developer/Analyst supports the development, customization, and maintenance of Microsoft 365 platform applications. This includes work with the Microsoft Power Platform, on-premises SQL Server, classic C# development, SharePoint 365 and legacy SharePoint 2010 applications. This role is ideal for someone with foundational development experience who is eager to grow their skills in enterprise collaboration solutions.
Essential Functions
Collect and analyze business and technical requirements
Develop and enhance solutions using Microsoft 365, especially Power Apps and Power Automate
Build and maintain SharePoint solutions using SPFx
Design and develop SQL Server relational databases based on requirements
Write clear system and user documentation to support development and training
Demonstrate proficiency in C# across various development contexts
Apply knowledge of JavaScript and/or JavaScript frameworks
Work with REST APIs and Webhook receivers
Maintain and support legacy SharePoint 2010 applications, including:
Workflows
Custom Web Parts and Features
InfoPath forms
*Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.
Other Duties
Maintain your required license, certifications and mandatory skill updates.
Comply with all policies, local, state and federal laws and regulations.
Perform other duties as assigned.
Supervisory Responsibility
May serve as an interim department leader depending on need
Physical Requirements
Use of Senses-Position requires excellent hearing. Frequently necessary to communicate through personal occasional telephone and radio communication is required. Good vision is necessary.
Must be able to lift and/or move up to 50 pounds and push/pull up to 250+ pounds, walk, climb stair or ladders, stand on feet for extended periods of time, etc.
Disclaimer
The job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time.
EEOC Statement
CHS provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training.
NO RELOCATION ASSITANCE AVAILABLE
Willow Ambulatory - Epic Analyst II
New Summerfield, TX jobs
If you are considering sending an application, make sure to hit the apply button below after reading through the entire description.
The Clinical Informatics Systems Analyst II is primarily responsible for assisting in the operation and administration of clinical information systems, collaborating with clinical and technical associates to enhance workflow methodology and tools. Support responsibilities include application support of medium to high complexity for acute and non-acute care clinical applications for a large, multi-regional healthcare system; provides incident, change and problem management support following the outlined ITIL processes. This position must possess sufficient detailed healthcare knowledge and systems expertise to support assigned clinical application(s). This position requires the ability to work with minimal supervision. This position is exempt.
Responsibilities:
Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
Collaborate with Clinical Informatics colleagues across the enterprise to drive strategic goals and vision for the department and CHRISTUS Health.
Collaborate with Clinical Informatics colleagues to focus on standardized best practice workflow processes and clinical content to ensure alignment across all ministries in order to create efficiencies that improve patient safety.
Collaborate with technical colleagues to help identify any infrastructure related issues that have resulted in clinical application issues.
Develop, test, implement, support, and maintain assigned clinical applications, solutions and business processes to meet operational and technical requirements.
Demonstrates strong communication and interpersonal skills when interacting with other people, both individually and in groups.
Demonstrate sound understanding of clinical practice as it pertains to the integration of clinical information systems and impact on end users.
Assist in reporting any identified clinical information systems compliance issues/concerns and escalate utilizing proper chain of command.
Provide on-going end user clinical information systems support with all upgrades, new releases and enhanced functionality.
Assist with communication to clinical end user system changes, new functionality, workflow process changes, and downtime procedures as they relate to the electronic medical record.
Foster relationships with ministry leadership and departments such as Information Services, Quality, Case Management, Revenue Cycle, and Finance to ensure effective communication, to meet business and financial requirements.
Prioritize, coordinate, and implement updates and requested changes to clinical information systems.
Provides effective customer service by being courteous, polite and friendly at all times.
May be required to work additional hours as needed during critical problems.
Responsible for other duties and special projects as assigned.
Perform in-depth analysis of workflows, data collection, report details, and other technical issues associated with clinical information systems.
Troubleshoot and/or resolve application issues and escalate more complex issues as appropriate.
Proactively takes action without additional direction taking tasks/projects to completion. Identifies and seizes new opportunities. Displays can-do attitude in good and bad times. Steps up to handle tough issues.
Through knowledge and understanding of operations, can proactively identify opportunities to enhance customer usability, efficiency and/or experience. Represents user needs and expectations in larger, more complex system updates and enhancements.
Maintains relationship with end user leadership post-engagement. Proactively addresses end user conflicts. Provides clear and organized status reporting on key project areas to be used as external communications to stakeholders.
Provides insight and recommendations on application/system analysis in assigned area(s). Demonstrates a solid/working level of subject matter expertise in providing support to projects, customers, and other teams while proactively working to improve and obtain new expertise in applications, including areas beyond assigned module. Utilizes application training, application web site and application resource materials regularly and effectively and is able guide newer team members in utilizing these resources.
Associate periodically reviews and auto-corrects his/her skills, habits, work ethic, and behaviors and manages his/her work in an effective and agreeable way among peers.
Strong technical proficiency in application-specific design and configuration. Ability to clearly articulate and communicate core design, configuration concepts to end users. Able to independently analyze, design, and configure the application. Able to teach design, configuration concepts to new team members.
Proactively and independently troubleshoot and resolve moderate incidents and requests without direction. Demonstrates a working level understanding of information technology, including systems, applications, operations, and support. Adheres to standards/protocols.
Maintains high standards for quality of work for self and others. Provides oversight and feedback on team member design, configuration and deliverables. Manages medium complexity projects/requests. Collaborates with team members as needed. Proactively evaluates all new release and functionality of applications.
Performs working level process and requirement analysis, including process mapping though current flow charts, documents, future needs/plans, requirement elicitation, stakeholder analysis, and specification gathering to deliver cross team solutions. Responsible for completing working level gap analysis, and providing recommendations.
Must have strong knowledge of clinical information systems, clinical informatics, data management and administration.
Must have advance knowledge of Microsoft Office products. Must have excellent verbal and written skills, strong interpersonal skills, and the ability to work independently and as a member of a team. xevrcyc
Requirements:
Education/Skills
Bachelor's degree or 4 years of clinical/technical application experience in lieu of degree, strongly preferred
Experience
Preferred 3-5 years previous clinical information systems experience or equivalent
Licenses, Registrations, or Certifications
Valid Driver's License
Epic certification/accreditation/self-proficiency preferred (may be required to certify in relevant application within first 6 months of hire) Note: Once achieved, must be maintained.
Work Type:
Full Time
Software Quality & Operations Efficiency Engineer
Teaneck, NJ jobs
Aetrex is the global leader in foot scanning technology. Our very latest scanner, Albert, was created over several years by a team of leading engineers and programmers and represents a major advance in technology for consumers and retailers alike. This revolutionary 3D system joins Aetrex's fleet of renown foot scanners, including Gaitway, Nova and Eclipse.
The Aetrex technology development team consists of a diverse group of programmers that work together to create exciting User Interface and Experience for our customers. For over 20 years we have developed software for scanners and mobile devices that have helped millions of people experience relief from unnecessary foot pain. AlbertOS is a new, groundbreaking operating system that runs the Albert and Gaitway scanning devices and can be easily operated using simple voice or touch commands. Albert captures unmatched data and information about feet, enabling consumers to make more educated buying decisions when it comes to footwear and orthotic purchases.
We're hiring a Software Quality & Operations Efficiency Engineer to join our team! This dual-focused role requires an individual who can tackle the complete automation of our software testing suite and improve the operational efficiency of the software in the field. The ideal candidate will bridge the gap between technical support and quality assurance.
Key Responsibilities:
I. Software Quality & Automation Framework Development
Design, build, and maintain robust, scalable test automation frameworks.
Develop and execute automated tests for both UI and APIs (e.g., Selenium WebDriver and Postman), integrating these into Testing frameworks.
Participate in new software release testing cycles, providing critical technical feedback to the development team.
II. Operational Efficiency & Tooling
Develop, maintain, and execute powerful scripts (e.g., PowerShell, Bash) to automate routine system diagnostics, support tasks, and operational workflows.
Create small internal tools using coding experience (Python experience is a major asset) to enhance diagnostic capabilities and streamline support processes.
Document all testing, support, and automation processes clearly using tools like Confluence and manage workflow in Jira.
III. Technical Support
Resolve technical issues, providing effective, timely support to customers via phone, email, and remote sessions, with a strong emphasis on the Windows OS environment.
Utilize SQL and database knowledge (including MySql) to perform complex data querying and analysis, ensuring data integrity during troubleshooting.
Monitor and troubleshoot applications deployed on AWS cloud services, demonstrating foundational knowledge of EC2, S3, and CloudWatch.
Requirements:
5+ years in Software Testing, Operations Monitoring, Technical Support, Help Desk, Quality Assurance or comparable technical role.
Hands-on experience with a frontend testing tool (Selenium Web Driver/Playwright/TestSprite, etc) and a backend testing tool (Postman/SoapUI, etc).
Strong proficiency in scripting (e.g., PowerShell, Bash). PowerShell is highly preferred.
Solid understanding and hands-on experience with SQL for querying and troubleshooting.
In-depth knowledge of Windows Operating Systems and associated configurations/troubleshooting.
Familiarity with AWS Cloud Services: Practical experience troubleshooting or monitoring applications deployed on Amazon Web Services (AWS), including foundational knowledge of services like EC2, S3, or CloudWatch.
Demonstrated ability to manage testing protocols and improve operations efficiency in a software environment.
Excellent organizational skills, including the ability to generate clear reports and diligently manage follow-up tasks.
Experience with a programming language; Python experience is a major asset.
Epic Patient Access Analyst
Hicksville, NY jobs
Epic Patient Access Analyst will be responsible for building and testing implementations, and optimization of the module. He/she must be a subject matter expert in the following Epic Patient Access core modules: Cadence, Grand Central and Prelude.
Job Responsibilities:
Provides application, workflow build and process expertise through knowledge sharing, guidance and training.
Provides support, analysis, configuration, development, testing and implementation services for multiple applications with users, technologies and complexities.
Identify system optimization and enhancement opportunities and collaborate with users, vendors and other IT analysts in order to design and implement effective solutions
Performs work that is complex and cross functional in nature.
Analyzes, develops, tests and implements solutions while adhering to change control and testing methodologies and all other related documentation standards.
Communicate with stakeholders from requirements to implementation. Resolve application issues and escalate complex ones as needed.
Provide support of application incidents reported through the help desk; including 24/7 on call coverage as required
Required Education:
BS Degree
Experience:
Requires at least 1+ years of related experience:
EPIC Cadence, Grand Central and/or Prelude proficiency/certification required
Required Skills and/or Experience:
Good Written/Oral Communication Skills
Good Interpersonal Skills
Strong Project Management Skills
Good Leadership Skills
Strong Knowledge of the Clinical/Hospital Environment
Strong Problem Solving and Analytical Skills
WORK LOCATION:
Hicksville, NY
WORK SCHEDULE:
Hybrid with 2 remote days after 90 days from start date
SALARY RANGE:
$75K - $120K
EpicCare Ambulatory Analyst
Hicksville, NY jobs
This position is a full-time/salaried on-site opportunity based in Hicksville, Long Island.
The EPIC System Analyst is responsible for design, build, testing, validation, and ongoing support of EpicCare Ambulatory applications. Perform basic analysis of the daily use and administration of assigned IT system(s). Work closely with Operational counterparts to ensure delivery of expected outcomes. Provide expert and creative solutions to end-user requirements and problems. Test and troubleshoot existing and proposed assigned system(s). Generate reports as requested, including writing specifications for custom reports. Provide support and troubleshooting to end users. Document end-user issues and recommend steps to prevent recurrences. Work collaboratively with other EPIC applications and the Training Team to provide positive outcomes for our end users.
Education:
• Bachelor's degree preferred, or equivalent experience.
Experience:
§ Requires at least 1+ years of related experience:
Ambulatory proficiency/certification required
MyChart experience a +
Ambulatory orders/order transmittal build knowledge a +
Knowledge and Skills:
• Possess clinical application knowledge and experience
• Positive attitude, detail oriented, self-motivated, critical thinker
• Ability to troubleshoot basic application issues and provide solutions from an existing knowledge base
• Basic presentation skills
• Ability to interact and develop relationships with intra-departmental teams
• Effectively communicate in both oral and written form to a widely diverse audience
• Requires basic understanding of healthcare terminology, clinical application configuration and/or workflows and related technologies
• Requires basic skills using Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)
• Ability to complete work assignments in a timely manner as assigned by supervisor with minimal oversight
• Excellent customer service skills
• Ability to multi-task effectively in a rapidly changing environment
Epic Beacon Analyst
Hicksville, NY jobs
Epic Beacon Analyst (Proficient or Certified)
Required:
Proficient or Certified in Epic Beacon application.
At least one year experience with build and/or maintenance of the Beacon module.
Strong communication skills, written and verbal.
Highly organized, able to multitask as well as maintain focus on individual tasks.
Track and document build, risks, and issues accurately in our project management software.
Self-starter with ability to maintain schedule, meet deadlines, and monitor one's own work product.
Work You'll Do:
Implementation roll-out of Epic Beacon system with continued support post implementation.
Lead and coordinate clinical process redesign.
Collaboratively work with users to assess needs, monitor data, implement system updates, and analyze systems for performance issues.
Apply technical expertise to system build to identify, troubleshoot, and resolve problems.
Work closely with project/operational leadership to accurately scope out build requests and provide streamlined solutions based on current system set-up.
Lead meetings regarding project status and on-going work production coordination.
Act as expert technical resource to development staff in all phases of the development and implementation process.
Other duties as assigned.
Epic Beaker Analyst
Hicksville, NY jobs
Responsibilities
Serve as an active member of the Beaker clinical application team, dedicated to the full implementation roll-out, transitioning from Soft Lab (SCC) to Epic Beaker.
Play a crucial role in the implementation, optimization, and support of the Epic Beaker laboratory information system (LIS).
Responsible for ensuring the smooth functioning of the Beaker system by working closely with laboratory staff, IT teams, and other stakeholders.
Follow departmental standards for software configuration control, quality assurance, and version releases.
Test and maintain application/integrated test scripts, while having the ability to communicate new releases of features/functionality, and any application changes/revisions to operational leadership.
Work with instructional designers to develop and maintain application specific training curriculum and materials.
Well versed in process improvement, demand management, and project management methodologies.
Participate in the on-call responsibilities in support of a 24hr/7 days- production system environment, while acting as the primary support contact for the applications end-users.
Plan and coordinate downtime, change management, maintenance, and upgrades.
Qualifications and Skills
Healthcare knowledge/experience with exposure to laboratory workflows.
Excellent analytical and problem-solving skills.
Strong communication and interpersonal skills to effectively interact with end-users and technical teams.
Participates in multiple cross-functional projects; Understands project planning and coordination methodologies using project management skills, tools, and lean methodologies.
Ability to manage multiple priorities and work independently in a fast-paced environment.
MS Office experience required.
Requirements
Bachelor's degree in healthcare administration, information systems, or a related field.
Strong knowledge and experience with Epic Beaker (Beaker Anatomic Pathology, Beaker Clinical Pathology), with certification/accreditation/proficiency.
Demonstrate basic knowledge of Epic application and third-party solutions, while understanding laboratory workflows, terminology, and best practices.
Blood Bank/Pathology/Microbiology clinical knowledge and expertise preferred.
HL7 and data networking experience preferred.
Epic Clindoc Analyst
Hicksville, NY jobs
This position is a full-time/salaried-hybrid schedule opportunity based in Hicksville, Long Island.
The EPIC System Clindoc Lead System Analyst is responsible for the development, building, implementation, and ongoing maintenance of all aspects of related applications, clinical information systems, and computerized systems for the Electronic Medical Record project for the Medisys network. Collaborates with other disciplines to develop, build, integrate, implement and maintain all Epic Care Clinical applications. Coordinates with SME's and participate in core group meetings. Coordinates and is responsible to assist in the training of related staff in Epic Care Clinical applications for the Medisys Network. Compiles analytical reports for Jamaica, Flushing hospitals. Configures and creates new records. Responsible for Change Control and Security Change Control. Investigates and troubleshoots issues reported by users. Assists MediSys users with issues regarding workbench reports. Provides tip sheets and guidance for Epic Support Desk and training. Review Nova notes, build, test and validate new upgrades and enhancements. Responsible for unit testing and integrated testing for upgrades. Works with Epic TS to resolve application issues.
Education:
Bachelor's degree preferred, or equivalent experience.
Experience:
Requires at least 1+ years of related experience:
EPIC Clindoc proficiency/certification required
Clinical lab experience and/or knowledge of EPIC build preferred
Knowledge and Skills:
Possess clinical application knowledge and experience
Positive attitude, detail oriented, self-motivated, critical thinker
Ability to troubleshoot basic application issues and provide solutions from an existing knowledge base
Basic presentation skills
Ability to interact and develop relationships with intra-departmental teams
Effectively communicate in both oral and written form to a widely diverse audience
Requires basic understanding of healthcare terminology, clinical application configuration and/or workflows and related technologies
Requires basic skills using Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)
Ability to complete work assignments in a timely manner as assigned by supervisor with minimal oversight
Excellent customer service skills
Ability to multi-task effectively in a rapidly changing environment
Epic Willow Analyst
Hicksville, NY jobs
(Hybrid with 2 remote days after 90 days from hire date)
JOB SUMMARY: The candidate will hold a dual role within Medisys. They will equally split their support/build assignments between the Willow application, and another EPIC application (preferably ASAP or EpicCare Ambulatory). The candidate will be responsible for the maintenance and support of both applications to ensure compliance with Medisys guiding principles.
Should have EPIC experience within two different EPIC Build applications (Workflows, Integration/Interfacing), Testing, & Implementation.
Proactively engages present and future stakeholders in design, priority setting, implementation, and support and maintenance activities.
Works in collaboration with teams, individuals and peers with positive attitude of accomplishment.
Must be able to ensure that issues are identified, tracked, reported on, resolved and/or escalated in a timely manner.
JOB REQUIREMENTS:
Must have at least 3 years of Analyst Experience with Epic.
Analyst needs to be proficient at self-learning.
Outstanding communication, collaboration and facilitation skills are required.
Willow Inpatient Certification including current NVTs for 2020.
Epic ASAP or Ambulatory Proficiency/Certification (or another EPIC application Proficiency/Certification)
Knowledge of Willow medication charge build experience highly desired. Pharmacy experience desired.
Reporting build highly desired.
Testing experience desired.
Clinical background & experience a Plus.
Decision Support Experience a Plus.
Integration/Data Mapping Experience a Plus.
Education: Bachelor's Degree and in depth knowledge of clinical theory and practice.
Perioperative Analyst - Surginet and Anesthesia
Midland, TX jobs
Performs the essential duties and responsibilities and the primary functions of the Clinical Informatics Analyst. Responsible for the coordination and oversight of all activities associated with the implementation and application of the organization's clinical software and the medical data gathered by that software. Responsible for coordinating the creation of continuous value in the application of clinical software and data to clinical practice, in response to the needs of the organization's various practitioners and caregivers, as well as overall organizational goals specific to the application of clinical practice. Responsible for promoting team work with co-workers, subordinates and personnel of other departments. Responsible for solving nonroutine problems, dealing with a variety of non-routine issues and interpreting a variety of instructions furnished in written or oral form. The application support analyst will communicate effectively verbally and via written forms. Additionally, analyst will demonstrate and maintain industry specific knowledge and judgment associated with the specific area of expertise.
SHIFT AND SCHEDULE
Full Time: 8:00 AM - 5:00 PM; scheduled on-call
(This is an on-site position)
ESSENTIAL FUNCTIONS/PERFORMANCE EXPECTATIONS
General Responsibilities:
Install, configure, support, and maintain software applications and tools as assigned.
Cultivate and maintain excellent relationship with clinical staff and leadership in pursuit of constant improvement in the application of clinical IT assets, as defined by appropriate quality measures and objectives.
Work with hospital departmental staff and super-users to continuously optimize and improve the functionality of the hospital application and clinical practice in general
Develop and maintain documentation of all clinical applications as assigned, including that specific to the implementation, maintenance, end-user training, departmental workflows, quality measures, and other associated performance indicators associated with the successful use of the clinical tool or software package.
Develop and maintain adequate configuration documentation to ensure rapid deployment or repair of existing software components to ensure business continuity.
Work to ensure excellent application security of all protected information in accordance with hospital policies and procedures, including those defined by HIPAA and other industry standards.
Monitor software capacity, performance, and lifecycle to ensure continuity of adequate functionality.
Research and recommend new technologies to facilitate the performance of the hospital's business objectives.
Ensure that all software and associated workflows meet hospital and industry standards.
Undertake routine preventative measures to implement, maintain, and monitor software security and performance.
Provide input to projects, training or information to individuals on tasks and projects which include a software component.
Analyze and resolve faults, including those of both major and minor impact to the clinical application, utilizing the tools and documentation standards defined by HIS departmental policies and procedures.
Work with other departments, including those within and outside the HIS department, in fulfillment of hospital tasks and projects.
Monitor the use, by hospital employees, of software resources to ensure compliance of hospital standard use policies.
Daily Operations:
Resolve assigned support and service requests in a timely, effective, and courteous manner; utilizing tools and documentation as defined by HIS policy.
Perform maintenance activities in pursuit of all general responsibilities specific to position.
Participate in assigned meetings, committees, etc. in accordance with assigned responsibilities.
Participate in projects at a level in accordance with respective job responsibilities.
Contribute to the departmental knowledge base, in order to improve documentation of existing systems and problem resolutions.
Coordinate productively with other hospital employees, including those within and outside the HIS department.
Provide routine updates on ongoing tasks and projects to stakeholders, in accordance with HIS policies and procedures.
Identify, research, and work to implement on areas of improvement within the assigned areas of expertise.
Provide excellent customer service to all stakeholders who rely on service from the HIS department.
Maintain excellent industry knowledge respective to the area of expertise
EDUCATION AND EXPERIENCE
Bachelor's degree in a relevant field (Computer Science, Life Science, Business or Informatics) required; will consider analyst and/or healthcare experience in lieu of degree.
Registered Nurse with current Texas license preferred.
Healthcare Informatics experience or equivalent clinical knowledge and\or licensure may be considered.
1-4 years of experience as a clinical informatics analyst required; consideration given for industry specific training. Preferred 4-10 yrs as a Clinical Informatics Analyst.
Demonstrated skillset in Cerner Millennium, Nursing and Physician Documentation systems, Pharmacy and Medication Administration system.
Demonstrated customer-service and communication skills required
PHYSICAL REQUIREMENTS
To perform this job successfully, an individual must be able to perform each essential responsibility satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The individual must be able to:
Stand, walk, sit, stoop, reach, lift, see, speak and hear. Lifting is limited to 35 lbs. for clinical staff and to 50 lbs. for non-clinical staff. The individual must use an assisted-lift device or get another individual(s) to assist with the lift that is over these maximum limits.
Epic Analyst - ASAP
Tyler, TX jobs
Experience, qualification, and soft skills, have you got everything required to succeed in this opportunity Find out below.
The Clinical Informatics Systems Analyst II is primarily responsible for assisting in the operation and administration of clinical information systems, collaborating with clinical and technical associates to enhance workflow methodology and tools. Support responsibilities include application support of medium to high complexity for acute and non-acute care clinical applications for a large, multi-regional healthcare system; provides incident, change and problem management support following the outlined ITIL processes. This position must possess sufficient detailed healthcare knowledge and systems expertise to support assigned clinical application(s). This position requires the ability to work with minimal supervision. This position is exempt.
Responsibilities:
Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
Collaborate with Clinical Informatics colleagues across the enterprise to drive strategic goals and vision for the department and CHRISTUS Health.
Collaborate with Clinical Informatics colleagues to focus on standardized best practice workflow processes and clinical content to ensure alignment across all ministries in order to create efficiencies that improve patient safety.
Collaborate with technical colleagues to help identify any infrastructure related issues that have resulted in clinical application issues.
Develop, test, implement, support, and maintain assigned clinical applications, solutions and business processes to meet operational and technical requirements.
Demonstrates strong communication and interpersonal skills when interacting with other people, both individually and in groups.
Demonstrate sound understanding of clinical practice as it pertains to the integration of clinical information systems and impact on end users.
Assist in reporting any identified clinical information systems compliance issues/concerns and escalate utilizing proper chain of command.
Provide on-going end user clinical information systems support with all upgrades, new releases and enhanced functionality.
Assist with communication to clinical end user system changes, new functionality, workflow process changes, and downtime procedures as they relate to the electronic medical record.
Foster relationships with ministry leadership and departments such as Information Services, Quality, Case Management, Revenue Cycle, and Finance to ensure effective communication, to meet business and financial requirements.
Prioritize, coordinate, and implement updates and requested changes to clinical information systems.
Provides effective customer service by being courteous, polite and friendly at all times.
May be required to work additional hours as needed during critical problems.
Responsible for other duties and special projects as assigned.
Perform in-depth analysis of workflows, data collection, report details, and other technical issues associated with clinical information systems.
Troubleshoot and/or resolve application issues and escalate more complex issues as appropriate.
Proactively takes action without additional direction taking tasks/projects to completion. Identifies and seizes new opportunities. Displays can-do attitude in good and bad times. Steps up to handle tough issues.
Through knowledge and understanding of operations, can proactively identify opportunities to enhance customer usability, efficiency and/or experience. Represents user needs and expectations in larger, more complex system updates and enhancements.
Maintains relationship with end user leadership post-engagement. Proactively addresses end user conflicts. Provides clear and organized status reporting on key project areas to be used as external communications to stakeholders.
Provides insight and recommendations on application/system analysis in assigned area(s). Demonstrates a solid/working level of subject matter expertise in providing support to projects, customers, and other teams while proactively working to improve and obtain new expertise in applications, including areas beyond assigned module. Utilizes application training, application web site and application resource materials regularly and effectively and is able guide newer team members in utilizing these resources.
Associate periodically reviews and auto-corrects his/her skills, habits, work ethic, and behaviors and manages his/her work in an effective and agreeable way among peers.
Strong technical proficiency in application-specific design and configuration. Ability to clearly articulate and communicate core design, configuration concepts to end users. Able to independently analyze, design, and configure the application. Able to teach design, configuration concepts to new team members.
Proactively and independently troubleshoot and resolve moderate incidents and requests without direction. Demonstrates a working level understanding of information technology, including systems, applications, operations, and support. Adheres to standards/protocols.
Maintains high standards for quality of work for self and others. Provides oversight and feedback on team member design, configuration and deliverables. Manages medium complexity projects/requests. Collaborates with team members as needed. Proactively evaluates all new release and functionality of applications.
Performs working level process and requirement analysis, including process mapping though current flow charts, documents, future needs/plans, requirement elicitation, stakeholder analysis, and specification gathering to deliver cross team solutions. Responsible for completing working level gap analysis, and providing recommendations.
Must have strong knowledge of clinical information systems, clinical informatics, data management and administration.
Must have advance knowledge of Microsoft Office products.
Must have excellent verbal and written skills, strong interpersonal skills, and the ability to work independently and as a member of a team. xevrcyc
Requirements:
Education/Skills
Bachelor's degree or 4 years of clinical/technical application experience in lieu of degree, strongly preferred
Experience
Preferred 3-5 years previous clinical information systems experience or equivalent
Licenses, Registrations, or Certifications
Valid Driver's License
Epic certification/accreditation/self-proficiency preferred (may be required to certify in relevant application within first 6 months of hire) Note: Once achieved, must be maintained.
Work Schedule:
8AM - 5PM Monday-Friday
Work Type:
Full Time
Precertification Analyst VA
Newburg, MO jobs
:The Precertification Specialist obtains authorizations from Insurance companies for scheduled tests/procedures providing necessary medical information for authorizations. Interprets patient medical records and reviews cases with the insurance nurse reviewer. Accurately enters information into multiple computer programs and insurance websites.
Education:
Want to make an application Make sure your CV is up to date, then read the following job specs carefully before applying.
Required: High School Diploma or Equivalent
Preferred: Medical Assistant Degree
Experience:
Required: 1 Year VA/TriWest Related Experience
Preferred: 6 months experience with medical terminology
Skills:
Strong analytical/problem solving skills.
Ability to communicate effectively with different levels of management, nursing, physicians, and insurance nurse reviewers.
Excellent time management, Communication skills, organization, prioritizing, decision-making, and planning skills.
Flexibility and ability to work in a multi-tasking environment. xevrcyc
Ability to understand and interpret insurance benefits
Ability to understand multiple computer programs and multiple insurance websites.
Licensure/Certification/Registration:
N/A
Epic Analyst - ASAP
Euless, TX jobs
Experience, qualification, and soft skills, have you got everything required to succeed in this opportunity Find out below.
The Clinical Informatics Systems Analyst II is primarily responsible for assisting in the operation and administration of clinical information systems, collaborating with clinical and technical associates to enhance workflow methodology and tools. Support responsibilities include application support of medium to high complexity for acute and non-acute care clinical applications for a large, multi-regional healthcare system; provides incident, change and problem management support following the outlined ITIL processes. This position must possess sufficient detailed healthcare knowledge and systems expertise to support assigned clinical application(s). This position requires the ability to work with minimal supervision. This position is exempt.
Responsibilities:
Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
Collaborate with Clinical Informatics colleagues across the enterprise to drive strategic goals and vision for the department and CHRISTUS Health.
Collaborate with Clinical Informatics colleagues to focus on standardized best practice workflow processes and clinical content to ensure alignment across all ministries in order to create efficiencies that improve patient safety.
Collaborate with technical colleagues to help identify any infrastructure related issues that have resulted in clinical application issues.
Develop, test, implement, support, and maintain assigned clinical applications, solutions and business processes to meet operational and technical requirements.
Demonstrates strong communication and interpersonal skills when interacting with other people, both individually and in groups.
Demonstrate sound understanding of clinical practice as it pertains to the integration of clinical information systems and impact on end users.
Assist in reporting any identified clinical information systems compliance issues/concerns and escalate utilizing proper chain of command.
Provide on-going end user clinical information systems support with all upgrades, new releases and enhanced functionality.
Assist with communication to clinical end user system changes, new functionality, workflow process changes, and downtime procedures as they relate to the electronic medical record.
Foster relationships with ministry leadership and departments such as Information Services, Quality, Case Management, Revenue Cycle, and Finance to ensure effective communication, to meet business and financial requirements.
Prioritize, coordinate, and implement updates and requested changes to clinical information systems.
Provides effective customer service by being courteous, polite and friendly at all times.
May be required to work additional hours as needed during critical problems.
Responsible for other duties and special projects as assigned.
Perform in-depth analysis of workflows, data collection, report details, and other technical issues associated with clinical information systems.
Troubleshoot and/or resolve application issues and escalate more complex issues as appropriate.
Proactively takes action without additional direction taking tasks/projects to completion. Identifies and seizes new opportunities. Displays can-do attitude in good and bad times. Steps up to handle tough issues.
Through knowledge and understanding of operations, can proactively identify opportunities to enhance customer usability, efficiency and/or experience. Represents user needs and expectations in larger, more complex system updates and enhancements.
Maintains relationship with end user leadership post-engagement. Proactively addresses end user conflicts. Provides clear and organized status reporting on key project areas to be used as external communications to stakeholders.
Provides insight and recommendations on application/system analysis in assigned area(s). Demonstrates a solid/working level of subject matter expertise in providing support to projects, customers, and other teams while proactively working to improve and obtain new expertise in applications, including areas beyond assigned module. Utilizes application training, application web site and application resource materials regularly and effectively and is able guide newer team members in utilizing these resources.
Associate periodically reviews and auto-corrects his/her skills, habits, work ethic, and behaviors and manages his/her work in an effective and agreeable way among peers.
Strong technical proficiency in application-specific design and configuration. Ability to clearly articulate and communicate core design, configuration concepts to end users. Able to independently analyze, design, and configure the application. Able to teach design, configuration concepts to new team members.
Proactively and independently troubleshoot and resolve moderate incidents and requests without direction. Demonstrates a working level understanding of information technology, including systems, applications, operations, and support. Adheres to standards/protocols.
Maintains high standards for quality of work for self and others. Provides oversight and feedback on team member design, configuration and deliverables. Manages medium complexity projects/requests. Collaborates with team members as needed. Proactively evaluates all new release and functionality of applications.
Performs working level process and requirement analysis, including process mapping though current flow charts, documents, future needs/plans, requirement elicitation, stakeholder analysis, and specification gathering to deliver cross team solutions. Responsible for completing working level gap analysis, and providing recommendations.
Must have strong knowledge of clinical information systems, clinical informatics, data management and administration.
Must have advance knowledge of Microsoft Office products.
Must have excellent verbal and written skills, strong interpersonal skills, and the ability to work independently and as a member of a team. xevrcyc
Requirements:
Education/Skills
Bachelor's degree or 4 years of clinical/technical application experience in lieu of degree, strongly preferred
Experience
Preferred 3-5 years previous clinical information systems experience or equivalent
Licenses, Registrations, or Certifications
Valid Driver's License
Epic certification/accreditation/self-proficiency preferred (may be required to certify in relevant application within first 6 months of hire) Note: Once achieved, must be maintained.
Work Schedule:
8AM - 5PM Monday-Friday
Work Type:
Full Time
Epic Analyst - ASAP
Dallas, TX jobs
Experience, qualification, and soft skills, have you got everything required to succeed in this opportunity Find out below.
The Clinical Informatics Systems Analyst II is primarily responsible for assisting in the operation and administration of clinical information systems, collaborating with clinical and technical associates to enhance workflow methodology and tools. Support responsibilities include application support of medium to high complexity for acute and non-acute care clinical applications for a large, multi-regional healthcare system; provides incident, change and problem management support following the outlined ITIL processes. This position must possess sufficient detailed healthcare knowledge and systems expertise to support assigned clinical application(s). This position requires the ability to work with minimal supervision. This position is exempt.
Responsibilities:
Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
Collaborate with Clinical Informatics colleagues across the enterprise to drive strategic goals and vision for the department and CHRISTUS Health.
Collaborate with Clinical Informatics colleagues to focus on standardized best practice workflow processes and clinical content to ensure alignment across all ministries in order to create efficiencies that improve patient safety.
Collaborate with technical colleagues to help identify any infrastructure related issues that have resulted in clinical application issues.
Develop, test, implement, support, and maintain assigned clinical applications, solutions and business processes to meet operational and technical requirements.
Demonstrates strong communication and interpersonal skills when interacting with other people, both individually and in groups.
Demonstrate sound understanding of clinical practice as it pertains to the integration of clinical information systems and impact on end users.
Assist in reporting any identified clinical information systems compliance issues/concerns and escalate utilizing proper chain of command.
Provide on-going end user clinical information systems support with all upgrades, new releases and enhanced functionality.
Assist with communication to clinical end user system changes, new functionality, workflow process changes, and downtime procedures as they relate to the electronic medical record.
Foster relationships with ministry leadership and departments such as Information Services, Quality, Case Management, Revenue Cycle, and Finance to ensure effective communication, to meet business and financial requirements.
Prioritize, coordinate, and implement updates and requested changes to clinical information systems.
Provides effective customer service by being courteous, polite and friendly at all times.
May be required to work additional hours as needed during critical problems.
Responsible for other duties and special projects as assigned.
Perform in-depth analysis of workflows, data collection, report details, and other technical issues associated with clinical information systems.
Troubleshoot and/or resolve application issues and escalate more complex issues as appropriate.
Proactively takes action without additional direction taking tasks/projects to completion. Identifies and seizes new opportunities. Displays can-do attitude in good and bad times. Steps up to handle tough issues.
Through knowledge and understanding of operations, can proactively identify opportunities to enhance customer usability, efficiency and/or experience. Represents user needs and expectations in larger, more complex system updates and enhancements.
Maintains relationship with end user leadership post-engagement. Proactively addresses end user conflicts. Provides clear and organized status reporting on key project areas to be used as external communications to stakeholders.
Provides insight and recommendations on application/system analysis in assigned area(s). Demonstrates a solid/working level of subject matter expertise in providing support to projects, customers, and other teams while proactively working to improve and obtain new expertise in applications, including areas beyond assigned module. Utilizes application training, application web site and application resource materials regularly and effectively and is able guide newer team members in utilizing these resources.
Associate periodically reviews and auto-corrects his/her skills, habits, work ethic, and behaviors and manages his/her work in an effective and agreeable way among peers.
Strong technical proficiency in application-specific design and configuration. Ability to clearly articulate and communicate core design, configuration concepts to end users. Able to independently analyze, design, and configure the application. Able to teach design, configuration concepts to new team members.
Proactively and independently troubleshoot and resolve moderate incidents and requests without direction. Demonstrates a working level understanding of information technology, including systems, applications, operations, and support. Adheres to standards/protocols.
Maintains high standards for quality of work for self and others. Provides oversight and feedback on team member design, configuration and deliverables. Manages medium complexity projects/requests. Collaborates with team members as needed. Proactively evaluates all new release and functionality of applications.
Performs working level process and requirement analysis, including process mapping though current flow charts, documents, future needs/plans, requirement elicitation, stakeholder analysis, and specification gathering to deliver cross team solutions. Responsible for completing working level gap analysis, and providing recommendations.
Must have strong knowledge of clinical information systems, clinical informatics, data management and administration.
Must have advance knowledge of Microsoft Office products.
Must have excellent verbal and written skills, strong interpersonal skills, and the ability to work independently and as a member of a team. xevrcyc
Requirements:
Education/Skills
Bachelor's degree or 4 years of clinical/technical application experience in lieu of degree, strongly preferred
Experience
Preferred 3-5 years previous clinical information systems experience or equivalent
Licenses, Registrations, or Certifications
Valid Driver's License
Epic certification/accreditation/self-proficiency preferred (may be required to certify in relevant application within first 6 months of hire) Note: Once achieved, must be maintained.
Work Schedule:
8AM - 5PM Monday-Friday
Work Type:
Full Time
Willow Ambulatory - Epic Analyst II
Whitehouse, TX jobs
If you are considering sending an application, make sure to hit the apply button below after reading through the entire description.
The Clinical Informatics Systems Analyst II is primarily responsible for assisting in the operation and administration of clinical information systems, collaborating with clinical and technical associates to enhance workflow methodology and tools. Support responsibilities include application support of medium to high complexity for acute and non-acute care clinical applications for a large, multi-regional healthcare system; provides incident, change and problem management support following the outlined ITIL processes. This position must possess sufficient detailed healthcare knowledge and systems expertise to support assigned clinical application(s). This position requires the ability to work with minimal supervision. This position is exempt.
Responsibilities:
Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
Collaborate with Clinical Informatics colleagues across the enterprise to drive strategic goals and vision for the department and CHRISTUS Health.
Collaborate with Clinical Informatics colleagues to focus on standardized best practice workflow processes and clinical content to ensure alignment across all ministries in order to create efficiencies that improve patient safety.
Collaborate with technical colleagues to help identify any infrastructure related issues that have resulted in clinical application issues.
Develop, test, implement, support, and maintain assigned clinical applications, solutions and business processes to meet operational and technical requirements.
Demonstrates strong communication and interpersonal skills when interacting with other people, both individually and in groups.
Demonstrate sound understanding of clinical practice as it pertains to the integration of clinical information systems and impact on end users.
Assist in reporting any identified clinical information systems compliance issues/concerns and escalate utilizing proper chain of command.
Provide on-going end user clinical information systems support with all upgrades, new releases and enhanced functionality.
Assist with communication to clinical end user system changes, new functionality, workflow process changes, and downtime procedures as they relate to the electronic medical record.
Foster relationships with ministry leadership and departments such as Information Services, Quality, Case Management, Revenue Cycle, and Finance to ensure effective communication, to meet business and financial requirements.
Prioritize, coordinate, and implement updates and requested changes to clinical information systems.
Provides effective customer service by being courteous, polite and friendly at all times.
May be required to work additional hours as needed during critical problems.
Responsible for other duties and special projects as assigned.
Perform in-depth analysis of workflows, data collection, report details, and other technical issues associated with clinical information systems.
Troubleshoot and/or resolve application issues and escalate more complex issues as appropriate.
Proactively takes action without additional direction taking tasks/projects to completion. Identifies and seizes new opportunities. Displays can-do attitude in good and bad times. Steps up to handle tough issues.
Through knowledge and understanding of operations, can proactively identify opportunities to enhance customer usability, efficiency and/or experience. Represents user needs and expectations in larger, more complex system updates and enhancements.
Maintains relationship with end user leadership post-engagement. Proactively addresses end user conflicts. Provides clear and organized status reporting on key project areas to be used as external communications to stakeholders.
Provides insight and recommendations on application/system analysis in assigned area(s). Demonstrates a solid/working level of subject matter expertise in providing support to projects, customers, and other teams while proactively working to improve and obtain new expertise in applications, including areas beyond assigned module. Utilizes application training, application web site and application resource materials regularly and effectively and is able guide newer team members in utilizing these resources.
Associate periodically reviews and auto-corrects his/her skills, habits, work ethic, and behaviors and manages his/her work in an effective and agreeable way among peers.
Strong technical proficiency in application-specific design and configuration. Ability to clearly articulate and communicate core design, configuration concepts to end users. Able to independently analyze, design, and configure the application. Able to teach design, configuration concepts to new team members.
Proactively and independently troubleshoot and resolve moderate incidents and requests without direction. Demonstrates a working level understanding of information technology, including systems, applications, operations, and support. Adheres to standards/protocols.
Maintains high standards for quality of work for self and others. Provides oversight and feedback on team member design, configuration and deliverables. Manages medium complexity projects/requests. Collaborates with team members as needed. Proactively evaluates all new release and functionality of applications.
Performs working level process and requirement analysis, including process mapping though current flow charts, documents, future needs/plans, requirement elicitation, stakeholder analysis, and specification gathering to deliver cross team solutions. Responsible for completing working level gap analysis, and providing recommendations.
Must have strong knowledge of clinical information systems, clinical informatics, data management and administration.
Must have advance knowledge of Microsoft Office products. Must have excellent verbal and written skills, strong interpersonal skills, and the ability to work independently and as a member of a team. xevrcyc
Requirements:
Education/Skills
Bachelor's degree or 4 years of clinical/technical application experience in lieu of degree, strongly preferred
Experience
Preferred 3-5 years previous clinical information systems experience or equivalent
Licenses, Registrations, or Certifications
Valid Driver's License
Epic certification/accreditation/self-proficiency preferred (may be required to certify in relevant application within first 6 months of hire) Note: Once achieved, must be maintained.
Work Type:
Full Time
Willow Ambulatory - Epic Analyst II
Katy, TX jobs
If you are considering sending an application, make sure to hit the apply button below after reading through the entire description.
The Clinical Informatics Systems Analyst II is primarily responsible for assisting in the operation and administration of clinical information systems, collaborating with clinical and technical associates to enhance workflow methodology and tools. Support responsibilities include application support of medium to high complexity for acute and non-acute care clinical applications for a large, multi-regional healthcare system; provides incident, change and problem management support following the outlined ITIL processes. This position must possess sufficient detailed healthcare knowledge and systems expertise to support assigned clinical application(s). This position requires the ability to work with minimal supervision. This position is exempt.
Responsibilities:
Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
Collaborate with Clinical Informatics colleagues across the enterprise to drive strategic goals and vision for the department and CHRISTUS Health.
Collaborate with Clinical Informatics colleagues to focus on standardized best practice workflow processes and clinical content to ensure alignment across all ministries in order to create efficiencies that improve patient safety.
Collaborate with technical colleagues to help identify any infrastructure related issues that have resulted in clinical application issues.
Develop, test, implement, support, and maintain assigned clinical applications, solutions and business processes to meet operational and technical requirements.
Demonstrates strong communication and interpersonal skills when interacting with other people, both individually and in groups.
Demonstrate sound understanding of clinical practice as it pertains to the integration of clinical information systems and impact on end users.
Assist in reporting any identified clinical information systems compliance issues/concerns and escalate utilizing proper chain of command.
Provide on-going end user clinical information systems support with all upgrades, new releases and enhanced functionality.
Assist with communication to clinical end user system changes, new functionality, workflow process changes, and downtime procedures as they relate to the electronic medical record.
Foster relationships with ministry leadership and departments such as Information Services, Quality, Case Management, Revenue Cycle, and Finance to ensure effective communication, to meet business and financial requirements.
Prioritize, coordinate, and implement updates and requested changes to clinical information systems.
Provides effective customer service by being courteous, polite and friendly at all times.
May be required to work additional hours as needed during critical problems.
Responsible for other duties and special projects as assigned.
Perform in-depth analysis of workflows, data collection, report details, and other technical issues associated with clinical information systems.
Troubleshoot and/or resolve application issues and escalate more complex issues as appropriate.
Proactively takes action without additional direction taking tasks/projects to completion. Identifies and seizes new opportunities. Displays can-do attitude in good and bad times. Steps up to handle tough issues.
Through knowledge and understanding of operations, can proactively identify opportunities to enhance customer usability, efficiency and/or experience. Represents user needs and expectations in larger, more complex system updates and enhancements.
Maintains relationship with end user leadership post-engagement. Proactively addresses end user conflicts. Provides clear and organized status reporting on key project areas to be used as external communications to stakeholders.
Provides insight and recommendations on application/system analysis in assigned area(s). Demonstrates a solid/working level of subject matter expertise in providing support to projects, customers, and other teams while proactively working to improve and obtain new expertise in applications, including areas beyond assigned module. Utilizes application training, application web site and application resource materials regularly and effectively and is able guide newer team members in utilizing these resources.
Associate periodically reviews and auto-corrects his/her skills, habits, work ethic, and behaviors and manages his/her work in an effective and agreeable way among peers.
Strong technical proficiency in application-specific design and configuration. Ability to clearly articulate and communicate core design, configuration concepts to end users. Able to independently analyze, design, and configure the application. Able to teach design, configuration concepts to new team members.
Proactively and independently troubleshoot and resolve moderate incidents and requests without direction. Demonstrates a working level understanding of information technology, including systems, applications, operations, and support. Adheres to standards/protocols.
Maintains high standards for quality of work for self and others. Provides oversight and feedback on team member design, configuration and deliverables. Manages medium complexity projects/requests. Collaborates with team members as needed. Proactively evaluates all new release and functionality of applications.
Performs working level process and requirement analysis, including process mapping though current flow charts, documents, future needs/plans, requirement elicitation, stakeholder analysis, and specification gathering to deliver cross team solutions. Responsible for completing working level gap analysis, and providing recommendations.
Must have strong knowledge of clinical information systems, clinical informatics, data management and administration.
Must have advance knowledge of Microsoft Office products. Must have excellent verbal and written skills, strong interpersonal skills, and the ability to work independently and as a member of a team. xevrcyc
Requirements:
Education/Skills
Bachelor's degree or 4 years of clinical/technical application experience in lieu of degree, strongly preferred
Experience
Preferred 3-5 years previous clinical information systems experience or equivalent
Licenses, Registrations, or Certifications
Valid Driver's License
Epic certification/accreditation/self-proficiency preferred (may be required to certify in relevant application within first 6 months of hire) Note: Once achieved, must be maintained.
Work Type:
Full Time