Fujitsu jobs in Dallas, TX - 79 jobs

We are seeking a highly motivated and talented researcher to work on various aspects of AI safety, trust, and alignment in Fujitsu Research of America (******************************************************* . We value individuals with a vision to pick up new knowledge, see through complex scenarios and arrive at simple, elegant yet workable solutions. Self-driven nature, creativity, communication skills, and attention to details are traits of a successful researcher in this role. **Job responsibilities:** + Conduct research on developing novel algorithms in enhancing AI safety such as for a) countering deepfakes b) detecting and mitigating misinformation and disinformation, c) LMM alignment across cultures, d) agent safety check and agent guardrail and so on + Conduct experiments and data analysis to evaluate the effectiveness of research findings on synthetic simulations and real world applications + Publish findings in renowned scientific journals and conferences, while also showcasing achievements through invited talks and industry events + Integrate various stages of technologies from early stage in-house developed to commercially available software to deliver impactful solutions in the real world + Foster collaboration across interdisciplinary teams, including esteemed professors, to propel research endeavors forward **Essential requirements:** + **PhD** in Computer Science or a related field + **Strong track record of publishing research in top-tier conferences and journals** in AI, ML, CV, NLP, RL, HCI, etc. + Expert-level knowledge and extensive experience in two or more of these areas: Generative AI (LLM, VLM, LMM, and AI agents), AI safety and alignment, Fair and trustworthy ML, Reinforcement learning, Deep learning, Privacy-preserving ML, Causal ML + **Proficiency in AI/ ML programming** -Proven experience in rapid prototyping and testing methodologies to validate the functionality and performance of developed solutions + Excellent oral and written communication skills + **US citizenship or greencard-** we won't be able to sponsor work visas **Preferred requirements:** + Design and prototype applications combining a variety of tools, software, and platforms + Experience in integrating diverse technologies from multiple research domains + Experience in interdisciplinary research collaborations Fujitsu salaries are aligned to the specific geographic location in which the work is primarily performed. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the circumstances of each situation. The pay range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to: specific skills, qualifications, experience, and comparison to other employees already in this role. The pay range for this position is estimated at $125,440 to $179,200 USD. Additionally, this role may be eligible for a short-term incentive based on company results and individual performance. As a technology company, Fujitsu recognizes that human resources are its most important capital. To create an environment where all employees can work positively and healthily, both in mind and body, we offer a full range of health, 401K, and other benefits \#LI-CF1 \#LI-Remote _Fujitsu at a Glance_ _Fujitsu is a leading information and communication technology (ICT) company, headquartered in Japan, offering a full range of technology products, solutions, and services. Approximately 132,000 Fujitsu people support customers in more than 100 countries. We use our experience and the power of ICT to shape the future of society with our customers._ _We are a corporate culture that places great value on the pursuit of new possibilities previously unimagined and brings them to fruition. This has been the foundation of Fujitsu's success since its inception. In an increasingly competitive world, in which the pace of change continues to accelerate, Fujitsu must strive for continuous innovation. Each and every employee will rise to the challenge of creating new value amid changes in the management environment, technology, society and the marketplace. With a spirit of challenge, we are committed to the continuous creation of new value. Fujitsu wants innovators like you!_ _At Fujitsu, one of our corporate principles is "We respect human rights". This principle underpins all our corporate and individual activities and guides the actions of every Fujitsu Group member. We embrace diversity and equal opportunity. Qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. By empowering people, we can unleash our collective strengths to create a better experience for our employees, our customers, and our partners._ _California Consumer Privacy Act (CPPA), read here (****************************************************************************** **Requisition ID** : 32331

Leads a team of Client Service Partners focused on client retention and relationship management. Develops and executes strategic plans to drive renewals, growth, and profitability within assigned region. Oversees client engagement efforts, ensuring alignment with business needs and service standards. Manages performance, fosters collaboration, and promotes a client-first culture. Responsible for hiring, coaching, and mentoring sales and service staff, while maintaining strong internal and external partnerships to support long-term business success. What you will do: In assigned region, manages and directs a team of client service partners and sales service professionals in multiple districts to achieve business retention, renewal, and profit goals. Manages retention associated with defined region and market channel. Creates and executes growth and retention strategy for region, ensuring a sales and service process rigor. Develops relationships with key stakeholders and prospective and current clients, gains insights into the business and their needs. Drives collaboration within team, ensuring they work together to achieve success. Drives a clients first mentality within the organization. Hires, coaches, develops and mentors a strong team, including spending time in the field with sales and service reps. Participates in special projects and performs other duties as assigned. You need to have: Proven experience with full customer lifecycle - strategic selling knowledge, sales methodology, process. Ability to write a business plan. Business mindset Clients-First mindset. Strong communication skills. Strategic thinking ability. Ability to take accountability for driving a successful team. Ability to drive Bloomberg Industry Group values. Proven ability to inspire and motivate a team of sales professionals. Excellent collaboration and interpersonal skills. Ability to nurture and develop sales talent. Ability to use INDG's productivity and technology tools. Ability to travel out of town on a frequent basis. Education and Experience: Client Retention Manager, Level I Bachelor's degree with coursework in business, marketing, sales, related field, or equivalent experience. Minimum 3+ years of successful accounts management experience, preferably in the legal information/government affairs industry, electronic information industry, or with Bloomberg Industry Group. Minimum 1+ Years of Sales Management experience. Experience in the legal/tax information industry, electronic information industry, or with Bloomberg Industry Group. Client Retention Manager, Level II Bachelor's degree with coursework in business, marketing, sales, related field, or equivalent experience. Minimum 5 years of successful accounts management experience, preferably in the legal information/government affairs industry, electronic information industry, or with Bloomberg Industry Group. Minimum 3 Years of Sales Management experience. Experience in the legal/tax information industry, electronic information industry, or with Bloomberg Industry Group. Equal Opportunity Bloomberg Industry Group maintains a continuing policy of non-discrimination in employment. It is Bloomberg Industry Group's policy to provide equal opportunity and access for all persons, and the Company is committed to attracting, retaining, developing, and promoting the most qualified individuals without regard to age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or maternity/parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law (“Protected Characteristic”). Bloomberg prohibits treating applicants or employees less favorably in connection with the terms and conditions of employment, in all phases of the employment process, because of one or more Protected Characteristics (“Discrimination”).

You are a full-lifecycle recruiter who will bring your experience to our organization by recruiting qualified corporate and sales professionals and management professionals for open positions. You will be responsible for full lifecycle recruiting from sourcing to on-boarding for an assigned Business Unit (i.e, law, tax, sales). You will develop and maintain a structured, standardized, and cost-effective interviewing process by acting as recruiting consultant to hiring managers.What you will do: Assess requirements for open positions and determine appropriate recruiting strategies, methods, and sources in partnership with hiring managers and corporate and sales leadership executives as needed. Identify candidates through on-line sourcing, external job postings, recruitment ads, educational institutions, professional and diversity associations and publications, job fairs, employment agencies, search firms, etc. Pre-screen resumes and applications to identify qualified candidates; pre-screen candidates by phone and in person as appropriate. Schedule candidates' interviews and employment tests as needed. Conduct background and reference checks and onboard new hires into Workday. Act as recruiting consultant to hiring managers by guiding, advising, and assisting them throughout the recruiting process. Conduct research and develop innovative digital recruitment strategies and target company lists to build pipelines of high caliber candidates that meet the imminent and future hiring needs of the organization. Develop and maintain structured, standardized, cost-effective interviewing process. Identify and develop pre-interview candidate assessment tools. Provide general Human Resources support services for Bloomberg Industry Group's corporate and sales organization. Maintain and update external employment and professional association websites for the purpose of identifying, recruiting, and hiring qualified candidates. Represent Bloomberg Industry Group at job fairs, conferences, and related recruiting and networking events. You need to have: Bachelor's degree, or equivalent experience. 4 years' experience in full lifecycle recruiting and/or employment agencies recruiting sales professionals. Demonstrated knowledge of human resources principles, policies, practices, issues, laws and regulations, especially those pertaining to employment activities. Demonstrated knowledge of principles and techniques of structured interviewing, including behavior-based interviewing techniques. Strong internet sourcing skills, including Boolean searches and the ability to recruit using both traditional and nontraditional methods. The ability to travel up to 20% of the time, with occasional overnight travel. Equal Opportunity Bloomberg Industry Group maintains a continuing policy of non-discrimination in employment. It is Bloomberg Industry Group's policy to provide equal opportunity and access for all persons, and the Company is committed to attracting, retaining, developing, and promoting the most qualified individuals without regard to age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or maternity/parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law (“Protected Characteristic”). Bloomberg prohibits treating applicants or employees less favorably in connection with the terms and conditions of employment, in all phases of the employment process, because of one or more Protected Characteristics (“Discrimination”).

Join Bloomberg Industry Group's fast-paced newsroom and build wide audiences for our top-tier, industry-leading journalism. The senior audience editor creates and edits news content, harnessing the capabilities of digital platforms and tools. If you have strong news instincts, find innovation exciting, thrive when news is breaking, understand the power of social media, enjoy workshopping headlines, and geek out over homepage curation, we'd love to meet you. You will work with a team of dedicated and creative audience journalists who move fast, own developments, and anticipate the developments that will resonate with audiences across the tax, legal, government, and business world. This position collaborates with teams in all corners of the Bloomberg Law, Bloomberg Tax, and Bloomberg Government newsroom and works on developments ranging from breaking news to special deep-dive projects. What you will do: Plan, pitch, and execute stories that inform and delight our audiences. Seriously, it's that first thing. But you will also get to coach reporters on how to break more and bigger stories, help us select terrific feature ideas, make sure we meet deadlines, and pitch ideas for videos and podcasts. You need to have: Have exceptional curiosity and news judgment to unpack complicated legal and government actions, and then to help reporters make them interesting. Demonstrate excellent editing and writing skills. Be highly collaborative and show the ability to manage change, influence others in the newsroom, and communicate with reporters and editors of various backgrounds and experience levels. Have excellent problem-solving and decision-making skills, along with the ability to juggle stories and meet tight newsroom deadlines. Be a self-starter who sets high standards and leads by personal example and can help guide reporters towards becoming stronger journalists. A bachelor's degree required. Seven-or-more years of experience in journalism. Equal Opportunity Bloomberg Industry Group maintains a continuing policy of non-discrimination in employment. It is Bloomberg Industry Group's policy to provide equal opportunity and access for all persons, and the Company is committed to attracting, retaining, developing, and promoting the most qualified individuals without regard to age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or maternity/parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law (“Protected Characteristic”). Bloomberg prohibits treating applicants or employees less favorably in connection with the terms and conditions of employment, in all phases of the employment process, because of one or more Protected Characteristics (“Discrimination”).

You will manage, coach, and train some of the brightest reporters in the business and be a resource and partner when news breaks or we're pulling together captivating enterprise stories. Your goal each day will be great journalism that drives value across our consumer platforms and delights customers reading our work via channels for legal, government, and financial professionals, i.e. Bloomberg Law, Bloomberg Tax, Bloomberg Government, and the Bloomberg terminal. Your job is to drive coverage by working with frontline editors and reporters, editing stories, and building a culture of excellence where your team leads by example when it comes to breaking news, moving fast, owning developments, and driving the news cycle.What you will do: Be a newsroom leader. Yes we produce great journalism, but what makes it possible is our culture and our people. Your job is strengthening both. Monitor the daily flow of news, and ensure quality standards remain high. Coordinate not only your team of reporters and editors, but understand what's happening in the rest of the newsroom and ensure that we're covering major developments from all relevant angles. You need to have: Exceptional curiosity and news judgment to make assignments and set the team's agenda, from daily coverage to longer term targets. Top-notch editing skills and the ability to make a story shine, provide constructive feedback, and help editors communicate in a similar way. Knowledge of what our readers need and what coverage will resonate. Ability to adapt to new technology and tools, as well as excellent organizational skills to track reporter/editor availability, prioritize resources on a daily and weekly basis, and analyze data to help inform coverage decisions. Courage to make tough decisions in the moment as news breaks, learn from mistakes, and adjust as needed. Educate reporters and editors about newsroom goals and help them create the best possible stories on their beat. Be a self-starter who sets high standards and leads by personal example. You will need to think big and challenge your team to do the same. Bachelor's degree with coursework in journalism or equivalent experience. Five-or-more years of experience in journalism, with demonstrated success producing excellent and ambitious stories. Equal Opportunity Bloomberg Industry Group maintains a continuing policy of non-discrimination in employment. It is Bloomberg Industry Group's policy to provide equal opportunity and access for all persons, and the Company is committed to attracting, retaining, developing, and promoting the most qualified individuals without regard to age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or maternity/parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law (“Protected Characteristic”). Bloomberg prohibits treating applicants or employees less favorably in connection with the terms and conditions of employment, in all phases of the employment process, because of one or more Protected Characteristics (“Discrimination”).

The Senior Resilience Manager coordinates and oversees activities between business and technology program leaders and is responsible for developing and operationalizing second line activities for the crisis management, business continuity and disaster recovery programs; ensuring the organization's ability to continue operations in the event of disruption. This role involves coordination of and/or the creation of business impact assessments, technology resilience assessments, business continuity and disaster recovery plans, developing enterprise response strategies and overseeing regular testing of continuity plans. The Resilience Manager will collaborate with cross-functional teams to ensure preparedness, compliance, and effective crisis management, while seeking to capitalize on business opportunities to refine business processes to mitigate exposure during disruptions of service and improve day-to-day operations. What you will do: Act as the primary point of contact and subject matter expert for new and existing business resilience efforts. Drive organizational change by influencing key stakeholders, including senior executives, and fostering a culture of continuous improvement in business continuity practices, ensuring buy-in and commitment across departments to enhance overall resilience and response capabilities. Establish the standards for the Disaster Recovery program and coordinate with key stakeholders across the business to ensure that disaster recovery plans and procedures are regularly documented and tested. Lead the development and refinement of recovery strategies and communication between business and technology groups to ensure that technical recovery strategies meet business objectives and assist with recovery solution implementation as necessary. Own the annual business continuity documentation process, including scheduling of plan review, exercises, cross-training, and regular updates for business units. Define recovery benchmarks, establish requirements, and develop metrics for resilience efforts to provide executive leadership with real-time reporting on the status of business continuity efforts, ensuring transparency and visibility into recovery readiness. Oversee the coordination, validation, and summarization of business impact analysis (BIA) findings for both business units and technology platforms to inform recovery priorities. Provide expertise and support for management and business functional areas, as requested, when business disruption occurs Supervise the activities of external consultants and junior members of the Risk Management team. Perform other duties as assigned. You need to have: 10+ years of experience in business continuity, IT Disaster Recovery or related fields with previous experience in a B2B SaaS or consulting firm experience is required. 5+ Years of management experience in business continuity, Resilience, IT Disaster Recovery or related fields is required. CBCP certification or equivalent is strongly preferred. Strong verbal/written communications at all levels of the organization In-depth knowledge of business continuity and IT disaster recovery standards, planning process, terminology, and approach. Technically conversant in infrastructure recovery, network connectivity and storage restoration Strong analytical and organizational skills, with the ability to make data-driven decisions and manage multiple priorities efficiently. Experience with BCM or GRC tools and platforms is a plus. Ability to assess complex situations, identify risks, and implement mitigation strategies in real-time. Equal Opportunity Bloomberg Industry Group maintains a continuing policy of non-discrimination in employment. It is Bloomberg Industry Group's policy to provide equal opportunity and access for all persons, and the Company is committed to attracting, retaining, developing, and promoting the most qualified individuals without regard to age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or maternity/parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law (“Protected Characteristic”). Bloomberg prohibits treating applicants or employees less favorably in connection with the terms and conditions of employment, in all phases of the employment process, because of one or more Protected Characteristics (“Discrimination”).

Description - The Resident Technician is part of a team that is responsible for supporting our customer's Poly, Teams, and Zoom video conferencing environment. This includes the following: Providing onsite technical support for video and audio-conferencing issues. Scheduling and managing high-level events, tracking and resolving incidents, providing MACD support (including installing and configuring video conferencing equipment), guiding customers in the use of video conferencing equipment and software, and maintaining support and process documentation. The Resident Technician will be based at the customer campus for support of video and audio operations during business hours and/or after hours for critical situations or maintenance activities. This is a customer-facing position, and the successful candidate will have outstanding customer service skills. Job Description * Provide technical support to customer end users. * Support customer end users with user training for self-scheduling conferences. * Assist customers in scheduling and launching video conference calls. * Open incident tickets for incidents and maintain the customer incident management and CMDB systems. * Provide onsite support for video onsite Move, Add, Change, Delete (MACD) requests. This includes installing and removing video equipment as requested. * Report and provide updates on problems with standard Poly video conferencing products to the Poly Cloud and Managed Services team. * Provide technical support in the resolution of non-Poly related issues including, but not limited to, 3rd party appliances and peripherals. * Update and maintain customer video environment-documentation and process documentation. * Perform any required testing and recovery from any Network breach related to virus attacks or any other fraudulent activities that affect managed video services on Poly equipment. * Validate end-to-end service functionality upon completion of installation activities. * De-install and dispose of displaced hardware/assets as required, following customer asset disposal policies. Qualifications * Associate degree or equivalent experience preferred. * 2 years of Video Conferencing background supporting Audio-Visual and/or IT systems, including experience with Poly products and/or 3rd party video conferencing devices. * 1 year of working knowledge of H.320, H.323 and SIP protocols. * Knowledge of Zoom or Teams conferencing a plus. * Experience with installing and troubleshooting Poly video conferencing devices or other video conferencing devices such as Cisco, Logitech or DTEN. * Experience with Trouble Ticket and Incident Management software systems preferred. * Experience with troubleshooting and incident diagnosis of computer and/or networking systems preferred. * Must be highly organized, detail-oriented, self-motivated and able to work with little supervision. * Must have excellent verbal and written communication skills, including ability to train others. * 2 years of working experience with customer services in direct hands-on customer facing role (not telephone support) with exceptional professionalism and customer service skills. * Understanding of data network fundamentals: TCP/IP, cabling, and LAN troubleshooting a plus. The pay range for this role is $65,600 to $101,000 USD annually with additional opportunities for pay in the form of bonus and/or equity (applies to United States of America candidates only). Pay varies by work location, job-related knowledge, skills, and experience. Benefits: HP offers a comprehensive benefits package for this position, including: * Health insurance * Dental insurance * Vision insurance * Long term/short term disability insurance * Employee assistance program * Flexible spending account * Life insurance * Generous time off policies, including; * 4-12 weeks fully paid parental leave based on tenure * 11 paid holidays * Additional flexible paid vacation and sick leave (US benefits overview) The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Job - Services Schedule - Full time Shift - No shift premium (United States of America) Travel - Relocation - Equal Opportunity Employer (EEO) - HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s). Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence. For more information, review HP's EEO Policy or read about your rights as an applicant under the law here: "Know Your Rights: Workplace Discrimination is Illegal"

You are a creative and enterprising event planner who will develop a variety of events that tackle complex issues and position INDG as the premier provider of solutions for government, tax, and legal professionals. You will collaborate with internal colleagues and external partners to create dynamic and unique experiences. You will manage execution of conferences and sponsorships; create proprietary events to highlight thought leadership and create memorable experiences; assist in the launch of new products and services; contribute to employee-engagement initiatives; and generate leads and report ROI. What you will do: Execute a wide range of conferences, prospect engagement events, employee events, as well as client appreciation projects. Develop innovative and creative experiences that integrate product and tell a brand story. Implement consistent on-brand look and feel through events. Collaborate with internal teams such as security, facilities, sales, catering, creative, digital, and web teams to execute successful events Event management to include: pre-event briefing and planning with internal client, pitching innovative concepts, venue sourcing and selection, contract negotiations, vendor management, creative materials production, budget management, and post-event reporting. Provide strategic event-level guidance, research, and idea generation. Ensure compliance to budget, expenses, and reconciliations on a per event basis. You need to have: Very strong organizational skills with the ability to handle multiple projects in a fast-paced, detail-oriented environment. Flexibility for overnight travel. Bachelor's degree in communications or marketing or equivalent experience. 8 years' experience in managing events. Equal Opportunity Bloomberg Industry Group maintains a continuing policy of non-discrimination in employment. It is Bloomberg Industry Group's policy to provide equal opportunity and access for all persons, and the Company is committed to attracting, retaining, developing, and promoting the most qualified individuals without regard to age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or maternity/parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law (“Protected Characteristic”). Bloomberg prohibits treating applicants or employees less favorably in connection with the terms and conditions of employment, in all phases of the employment process, because of one or more Protected Characteristics (“Discrimination”).

About the opportunity: The Large Format Printer Field Technical Support Team is part of HPs Global Customer Support Organization, the team responsible for supporting our customers in every aspect of their journey with HP. In this role you will work from your home office in the Denver Area. You will be trained on HP customer service practices and standards to handle on-site servicing, diagnostics, and repairs for HP Printers. What you'll do: Perform installations, training, maintenance, and repairs on customer's Large Format Printing equipment. Determine site and equipment requirements. Understand customer goals and identify the consequences of various solutions. Work according to the project plan, installation plan, and escalation plan. Configure system hardware, software, and network components. Assemble and integrate system/product and verifies system/product operation. Use proactive monitoring procedures to identify problem-prevention opportunities. Provide the customer with an overview of installation activity, site-specific information, and access to appropriate contacts. Maintain a high level of customer satisfaction by clarifying customer needs and ensuring that they are met. Handle customer-relations problems promptly and appropriately and escalate issues according to established procedures. Educational Experience: High School Diploma/General Education Diploma (GED)/Higher Secondary education or commensurate work experience or demonstrated competence. Typically has 6-8 years of related work experience, preferably in HP products in Customer base, account management, computer customer support, on site customer support, Mission Critical, systems experience, or a related field. What you bring to the team: Knowledge and experience with printer's repair support Exceptional organizational or project management skills Exceptional communications skills Problem-solving skills The ability to build and maintain ongoing relationships with customers, peers, and support partners The ability to perform under pressure where customers rely on you to solve their technical problems SPECIAL SKILLS: Knowledge of Color Management Knowledge of inkjet printing technology Strong mechanical skills Strong pneumatic skills Strong electrical and electronic skills Strong computer/network skills Ability to work autonomously. Valid driver's license in good standing Ability to lift, bend and stoop throughout the day as necessary to repair printers. Salary: The pay range for this position is $24.50 to $34.00 USD per hour (applies to United States of America candidates only). Pay varies by work location, job-related knowledge, skills, and experience. Benefits: HP offers a comprehensive benefits package for this position, including: * Health insurance * Dental insurance * Vision insurance * Long term/short term disability insurance * Employee assistance program * Flexible spending account * Life insurance * Generous time off policies, including; * 4-12 weeks fully paid parental leave based on tenure * 13 paid holidays * 15 days paid time off (US benefits overview [*********************************** The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Job - Services Schedule - Full time Shift - No shift premium (United States of America) Travel - 75% Relocation - No Equal Opportunity Employer (EEO) - HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s). Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence. For more information, review HP's EEO Policy or read about your rights as an applicant under the law here: "Know Your Rights: Workplace Discrimination is Illegal"

About 1FINITY 1Finity, a Fujitsu company, is a global provider of communications networks for our connected world. We uniquely combine technological leadership and expertise in open optical and wireless networking, network automation, and applied AI/ML to design, build, operate, and maintain critical digital communications network infrastructure. Collaborating closely with ecosystem partners, we deliver transformative outcomes for service providers and network operators, and enable them to lower TCO, improve network performance, and increase energy efficiency. We're also a diverse, inclusive, and innovative workplace that achieves together. We offer highly competitive compensation, benefits, and career development opportunities, as well as flexible options for working your way. See what working at 1Finity looks like at ********************************************** For more information, please visit ************************************************** Job Title: E-Learning Developer - AI Innovation & Thought Leadership (Telecom) Vision Statement To pioneer a transformative eLearning ecosystem for telecommunication professionals that leverages AI-driven tools, instructional design principles, and pedagogical excellence to deliver scalable, engaging, and effective learning experiences. Our program is built on a foundation of documented methods, reusable templates, and a robust style guide-ensuring consistency, quality, and continuous improvement. We aim to foster a culture of learning maturity through a structured eLearning maturity model, aligning with industry best practices, and empowering learners to master complex technologies with confidence and clarity. Job Brief We are seeking a forward-thinking E-Learning Developer with a passion for AI-driven learning experiences and a strong understanding of telecom hardware and software. This role blends instructional design expertise with emerging technologies to create impactful digital learning solutions. The ideal candidate will also serve as a thought leader, driving innovation and sharing best practices across the organization and industry. Key Responsibilities Core E-Learning Development * Design and develop interactive e-learning modules using tools like Articulate Storyline, Adobe Captivate, and Rise. * Collaborate with SMEs and instructional designers to convert complex telecom concepts into engaging learning content. * Integrate multimedia elements (video, audio, simulations) to enhance learner engagement. * Ensure SCORM/xAPI compliance and LMS compatibility. * Conduct usability testing and implement feedback-driven improvements. * Create content in multiple formats including: videos, animations, storyboards, scripts, eLearning modules, instructor-led trainings/workshops, and job aids. * Expertly manages complex portfolio of projects. Prioritizes and completes tasks efficiently, ensuring all milestones are met. Program Development & Execution * Build and manage a comprehensive eLearning program aligned with organizational goals. * Define and implement a scalable eLearning maturity model based on industry best practices. * Own the end-to-end lifecycle of course development-from ideation to delivery. Instructional Design & Pedagogy * Apply instructional design principles and pedagogical frameworks to technical content. * Ensure learning experiences are engaging, effective, and tailored to technical audiences. Standards & Documentation * Develop and maintain templates, style guides, and documentation for repeatable processes. * Establish quality standards and review mechanisms for all eLearning assets. AI Innovation * Research and implement AI tools (e.g., adaptive learning platforms, chatbots, generative content) to personalize and scale learning. * Develop AI-enhanced simulations and virtual labs for telecom hardware/software training. * Collaborate with data scientists and engineers to leverage learning analytics for continuous improvement. * Stay current with AI trends in education and recommend strategic applications. Thought Leadership * Represent the learning team in cross-functional innovation forums and industry events. * Publish internal white papers, blog posts, or presentations on AI in learning and telecom education. * Mentor junior developers and instructional designers on emerging technologies and design thinking. * Advocate for learner-centric design and inclusive learning practices. Qualifications * Bachelor's or Master's degree in Instructional Design, Educational Technology, Computer Science, or related field. * 3+ years of experience in e-learning development, preferably in telecom or tech industries. * Proficiency in e-learning authoring tools and LMS platforms (e.g., Articulate Rise, Articulate Storyline, Moodle, Canvas, SuccessFactors, xAPI). * Experience with AI tools in learning (e.g., Synthesia, ChatGPT, adaptive learning engines). * Advanced skill with multimedia tools, software, video, graphics, and audio applications. * Strong understanding of telecom systems, protocols, and software platforms. * Excellent project management, communication, storytelling, and visual design skills. Preferred Skills * Familiarity with HTML5, CSS, JavaScript, xAPI. * Experience with data visualization and learning analytics. * Knowledge of accessibility standards (WCAG). * Strong understanding of adult learning theory and instructional design methodologies (e.g., ADDIE, SAM, Agile Learning Design). * Experience creating style guides, templates, and scalable learning frameworks. * Relevant military instructor training * Certifications in AI, instructional design, or telecom technologies. 1Finity salaries are aligned to the specific geographic location in which the work is primarily performed. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the circumstances of each situation. The pay range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to: specific skills, qualifications, experience, and comparison to other employees already in this role. The pay range for this position is estimated at $83,813 to $119,733 USD. Additionally, this role may be eligible for a short-term incentive based on company results and individual performance. As a technology company, 1Finity recognizes that human resources are its most important capital. To create an environment where all employees can work positively and healthily, both in mind and body, we offer a full range of health, 401K, and other benefits. Relocation Supported: No Visa Sponsorship Approved: No At 1Finity, one of our corporate principles is "We respect human rights". This commitment guides the actions of every1Finity Group member and is fundamental to how we operate, both as individuals and as a company. We are proud to be an equal opportunity employer that values diversity and inclusion. Qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. By empowering people, we can unleash our collective strengths to create a better experience for our employees, our customers, and our partners. California Privacy Act: **************************************************************************** // if("017c5a80" === "d2c8f8b9" && "#788FA6") { job AlertLinkLabelTextFontColor = "#788FA6"; } if("017c5a80" === "30c266d7399226e8" && "#788FA6") { job AlertLinkLabelTextHoverColor = "#788FA6"; } //

Performs general assignment and beat reporting and writes in-depth analytical pieces under supervision. Researches and writes news stories and features for assigned publication(s), including beat reporting, with supervision. You will cover congressional developments, writing dailies and features that capture and prepare readers for the biggest policy debates of the day. You'll develop sources from Capitol Hill to K Street, track legislation, and work with editors to break news in a fast-paced newsroom. Job Description: Ability to report and write news stories and features under deadline. Basic knowledge of journalism principles and techniques. Knowledge of federal and state legislative, regulatory, and judicial processes. Ability to attend outside meetings, hearings, news events, etc., and to report on them clearly and accurately. Proficiency in MS Office. Ability to use Bloomberg Industry Group publishing system effectively with Bloomberg Industry Group training. Excellent proofreading skills. Education: Bachelor's degree with coursework in English or journalism preferred. Experience related to subject matter covered by publication is desired. Experience: A minimum of one year's experience in journalism. Equal Opportunity Bloomberg Industry Group maintains a continuing policy of non-discrimination in employment. It is Bloomberg Industry Group's policy to provide equal opportunity and access for all persons, and the Company is committed to attracting, retaining, developing, and promoting the most qualified individuals without regard to age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or maternity/parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law (“Protected Characteristic”). Bloomberg prohibits treating applicants or employees less favorably in connection with the terms and conditions of employment, in all phases of the employment process, because of one or more Protected Characteristics (“Discrimination”).

Bloomberg Industry Group delivers essential intelligence and workflow tools across law, tax, and government through data, analytics, and expert insights and journalism. The Core AI Team drives the next generation of generative AI capabilities that power these products. As an intern, you will work on building generative AI systems or the underlying platforms that enhance our information products or automate workflows. Responsibilities: Generative AI is a rapidly evolving field and the priorities a gen AI team change over time. We expect internships to cover some of the following responsibilities, but new priorities may emerge Build generative AI applications for Bloomberg Law, Tax, and Government products, and the News and Content teams across those products. Develop or enhance AI agent workflows, including multi-step reasoning and task orchestration. Work with MCP systems to extend agent capabilities and control context. Prototype reinforcement learning for gen AI systems to optimize prompts, context and tool calls. Collaborate with news, content, and product teams to evaluate, refine, and integrate models into production environments. Document and present technical findings and prototype outcomes. Qualifications: Pursuing a degree in Computer Science, Machine Learning, Sciences, Math's, or related field. Proficiency in Python Experience with large language models, agentic systems, or reinforcement learning concepts. Be open to full-time work in 2027 How to stand out An exceptional candidate may differentiate themselves with some of the following. These are not requirements and you should feel comfortable applying if you do not meet all of these: Motivation and curiosity: Strong interest in understanding problems, questioning assumptions and then designing solutions. Proactive ownership: when assigned a task, be eager to understand the end goal and to step outside of areas of formal responsibility to meet that goal Built something: In school or hobby, have built something from scratch or overhauled a non-functional part of a system. Bayesian statistics: Have formal background or work experience in A/B testing and Bayesian statistics Relevant work experience: Exposure to professional Application Design or Data Engineering. Finally, we highlight that excellence has no single mold, particularly in a field as rapidly evolving as AI. We're looking for excellent candidates of all backgrounds with strong business intuition and coding skills, and welcome applicants regardless of ethnic/national origin, gender, race, religious beliefs, disability, sexual orientation or age. Equal Opportunity Bloomberg Industry Group maintains a continuing policy of non-discrimination in employment. It is Bloomberg Industry Group's policy to provide equal opportunity and access for all persons, and the Company is committed to attracting, retaining, developing, and promoting the most qualified individuals without regard to age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or maternity/parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law (“Protected Characteristic”). Bloomberg prohibits treating applicants or employees less favorably in connection with the terms and conditions of employment, in all phases of the employment process, because of one or more Protected Characteristics (“Discrimination”).

Location: Arlington, United States of AmericaThales people architect solutions that are relied upon to deliver operational advantage at every decisive moment throughout the mission. Defence and armed forces customers rely on us to deliver the full range of defensive systems for land, sea, and air. From early warning, to threat neutralisation, our platforms cover all levels from very short-range systems, to extended protection across the entire battle-space including Airspace Mobility Solutions, Vehicles and Tactical Systems and Missile Defence, Optronics, and Radar.Knowing what Thales does today, means asking where technology is taking us tomorrow. We are creating the waves of digital transformation that will cary our customers into the future. Where these transformations intersect and interfere is where the most interesting and innovative tomorrows are being built. Thales operates at the intersection of these technologies to find every tomorrow. Senior Program Manager Arlington, VA (Hybrid) Position Summary The FAA's Brand-New Air Traffic Control System and other initiatives related to Unmanned Aircraft Systems and Advanced Air Mobility are fueling the growth of Thales' Airspace Mobility Solutions team. We are expanding our teams in Arlington, Virginia and Syracuse, New York and seek talented individuals who want to be part of these ambitious initiatives shaping the future of aviation. We are looking for people with a passion for aviation and ready to deliver innovative solutions built to the nation's highest safety and security standards. America's aviation moment is now. Thales has the solutions, experience and expertise to execute now. Come join our journey. Thales is seeking a Senior Program Manager to lead multiple high-visibility, mission-critical aviation programs at the forefront of Air Traffic Control (ATC) modernization and Unmanned Aircraft Systems (UAS) integration into the national airspace. This role supports an emerging and transformative sector, where Thales serves as a systems-of-systems integrator delivering end-to-end solutions spanning advanced technical architectures, airspace automation, regulatory evolution, and innovative financial models for state and municipal partners. In this position, you will drive program governance, execution excellence, and stakeholder alignment to ensure the successful delivery of complex, multi-site programs across the United States. You will lead integrated planning and execution, oversee scope, schedule, resources, and financial performance, manage risk and change, coordinate cross-functional teams, and provide clear executive-level communications, playing a critical role in shaping the future of airspace operations and digital aviation. Regulatory Compliance Requirements US - CUI Regulatory Compliance Requirement - Must be a US Person as defined in applicable law. Key Areas of Responsibility Serve as the primary customer interface and trusted program representative, leading external communications, managing expectations, delivering formal reviews, and overseeing contract lifecycle activities including scope negotiation, amendments, and change management in alignment with governance and commercial policies. Own end-to-end program delivery, ensuring performance against contractual requirements, customer commitments, schedules, cost objectives, margin targets, quality standards, and customer satisfaction goals. Establish, maintain, and control the program baseline across scope, schedule, budget, staffing, risks, and opportunities, including integrated scheduling, cost forecasting, EAC updates, metrics, dashboards, and executive reporting. Drive disciplined cost, schedule, and scope management to protect profitability, identify cost-reduction and value-creation opportunities, and ensure solutions are cost-effective, operationally efficient, and value-driven. Lead comprehensive risk, opportunity, and change management through identification, quantification, mitigation, scenario planning, escalation, and governance of approved changes integrated into the program baseline. Structure and lead integrated cross-functional program teams, ensuring clear objectives, accountability, timely information flow, strong partnerships across functions, effective financial management, and support for business development and bid readiness initiatives. Minimum Qualifications Bachelor's degree in Engineering, Aviation, Systems, Business, or related discipline with 15+ years of progressively responsible program management experience, or a Master's degree with 10+ years, including demonstrated knowledge of the National Airspace System (NAS) and Unmanned Aircraft Systems (UAS) operations, integration, and regulatory considerations. 8+ years of experience leading complex, technology-driven and mission-critical programs, with responsibility for scope, schedule, cost, risk, quality, and compliance within regulated U.S. Federal Government environments. Proven background in contract management, including scope control, change management, contractual compliance, and support of proposal and capture activities such as proposal development, cost modeling, and estimating for large-scale, multi-year programs. Demonstrated ability to operate independently with full ownership of program execution, leading cross-functional teams, managing scope and requirements autonomously, delegating effectively, and holding teams accountable for cost, schedule, and performance commitments. Strong leadership, mentoring, influencing, negotiation, and communication skills, including delivery of executive-level briefings and customer-facing communications, and the ability to operate effectively in multinational, multicultural environments across regions, functions, and time zones. Proficiency in program controls, tools, and risk management, including integrated scheduling using MS Project, Asana, or equivalent platforms; hands-on use of JIRA, Confluence, or enterprise PM systems; leadership of risk identification, mitigation, contingency, escalation; and execution through transformational and transitional change with awareness of organizational dynamics. Applicants must be legally authorized to work in the United States for any employer at the time of hire. This position is not eligible for visa sponsorship or for assuming sponsorship of an employment visa now or in the future. Preferred Qualifications Working knowledge of the national airspace system and/or an understanding of unmanned aircraft systems. Experience working on technology-centered programs for US Federal Gov't Agencies (with a strong preference for FAA, DoD/DoW and/or DHS). Over 10 years of experience leading complex technical program management initiatives in highly regulated industries such as aerospace, aviation, defense, or advanced technology, with strong preference for managing programs for U.S. Federal agencies including FAA, DoD, DoT, DHS, or comparable organizations. Advanced end-to-end understanding of the full product development lifecycle, from concept and requirements definition through design, integration, deployment, sustainment, and demonstrated strategic leadership in product development planning, roadmap development, cross-functional coordination, and execution governance. Proven knowledge and experience applying Federal Acquisition Regulations (FAR) and Defense Federal Acquisition Regulations Supplement (DFARS) in program execution and contract governance; Project Management Professional (PMP) certification or equivalent industry credential; MBA or equivalent advanced degree supporting strong business, financial, and strategic decision-making capabilities. Experience leading programs in international, multicultural, matrixed environments with coordination across global teams and stakeholders, and working proficiency in French and/or Spanish enabling effective collaboration with international partners and customers. Special Position Requirements Schedule: Either 9/80A (9hrs Mon-Thu, 8hrs 2nd Fri, Start @ 09:00AM) (United States of America) or USA - 5/40 (8hrs Mon-Fri) (United States of America). Physical Environment: Typical office environment. Travel: This position may require domestic and international travel up to 20%. Regulatory Compliance Requirements: Must be a US Person as defined in applicable law. If you're excited about working with Thales, but not meeting the requirements for this position, we encourage you to join our Talent Community! Why Join Us? Say HI and learn more about working at Thales click here . #LI-Hybrid #LI-AR1 This position will require successfully completing a post-offer background check. Qualified candidates with [a] criminal history will be considered and are not automatically disqualified, consistent with federal law, state law, and local ordinances. We are an equal opportunity employer, including disability and veteran status. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. If you need an accommodation or assistance in order to apply for a position with Thales, please contact us at ************************************. The reference Total Target Compensation (TTC) market range for this position, inclusive of annual base salary and the variable compensation target, is between Total Target Cash (TTC) 126,363.60 - 212,706.00 USD Annual This reflects how companies in a similar industry and geographic region generally pay for similar jobs. This range helps the Company make pay decisions as one data point among many. Where a position falls within this range is also dependent on other factors including - but not limited to - the employee's career path history, competencies, skills and performance, as well as the company's annual salary budget, the customer's program requirements, and the company's internal equity. Thales may offer additional benefits and other compensation, depending on circumstances not related to an applicant's status protected by local, state, or federal law. (For Internal candidate, if you need more information, please reach out to your HR Shared Service, 1st Point) Thales provides an extensive benefits program for all full-time employees working 30 or more hours per week and their eligible dependents, including the following: •Elective Health, Dental, Vision, FSA/HSA, Voluntary Life and AD&D, Whole Group Life w/LTC, Critical Illness, Hospital Indemnity, Accident Insurance, Legal Plan, Identity Theft, and Pet Insurance •Retirement Savings Plan after 30 days of employment with a company contribution and a match, and with no vesting period •Company paid holidays and Paid Time Off •Company provided Life Insurance, AD&D, Disability, Employee Assistance Plan, and Well-being Program

The Data Analyst supports data infrastructure and transformation initiatives by analyzing backend data requirements and partnering with cross-functional teams to enhance data-driven features and tools. This role contributes to the development of scalable content collection and publication processes, ensures data accuracy and consistency for end users, and provides consultative input on data architecture and usability across systems. What you will do: Analyze and synthesize data requirements for backend data infrastructure. Support Product and Engineering across all data transformation initiatives. Partner with Global Data to develop advanced content collection/publication processes. Consult and advise on data driven features and tools. Create processes that ensure users get consistent, accurate results from the data they rely on. You need to have: Bachelor's degree preferred. Coursework in Information Systems, Engineering, Computer Science, or equivalent technical work experience. 2 years of professional experience in data analysis Demonstrated experience leveraging strong organizational, written, and verbal communication skills to drive process improvements in capturing, storing, enriching, and using data. Experience using Excel or VBA for data analysis Proven ability with mark-up languages (XML, SGML and/or HTML) and XPath Equal Opportunity Bloomberg Industry Group maintains a continuing policy of non-discrimination in employment. It is Bloomberg Industry Group's policy to provide equal opportunity and access for all persons, and the Company is committed to attracting, retaining, developing, and promoting the most qualified individuals without regard to age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or maternity/parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law (“Protected Characteristic”). Bloomberg prohibits treating applicants or employees less favorably in connection with the terms and conditions of employment, in all phases of the employment process, because of one or more Protected Characteristics (“Discrimination”).

As a Manager of Information Security Compliance, you will support Bloomberg Industry Group's Governance, Risk, and Compliance (GRC) programs. You will be part of a team that delivers customer trust, vendor risk oversight, and compliance with regulatory and industry standards. This role requires balancing hands-on expertise with enabling cross-functional teams to achieve security and privacy objectives, and serving as a key representative to clients, auditors, and regulators. What you will do: Strategy: Support ownership of the information security compliance roadmap, ensuring alignment with organizational priorities. Act as a trusted advisor to senior leadership, providing insights on security risk, compliance obligations, and emerging regulations. Program Execution: Support all security & privacy compliance efforts including but not limited to, SOC, GDPR, CCPA, privacy by design, etc. Develop, maintain, and enforce internal information security compliance policies, standards, and controls across diverse systems and platforms. Manage the vendor risk management lifecycle: onboarding, due diligence, and ongoing monitoring. Interface with vendors and business leads to clearly understand their risk profile. Represent Information Security in customer security assessments, RFPs, and compliance discussions. Conduct investigations of data security risks and provide consultation to internal and external stakeholders to mitigate risk. Develop and implement companywide information security training and awareness programs. Define and drive risk management and compliance goals for the organization Participate in both internal and external audit activities; aid in compliance audits in support of ISO 27001/2, SOC, etc. Collaborate with teams across the organization to ensure continued compliance to policies and security standards. Innovation & Emerging Risk Monitor and assess risks related to emerging technologies such as Artificial Intelligence, data governance platforms, and cloud-native architectures. Support development of AI governance policies and frameworks that align with regulatory expectations and customer trust requirements. Raise organizational awareness of new and evolving security risks, and ensure controls evolve to address them. You need to have: Bachelor's Degree or equivalent experience; advanced degree or industry certifications (CISM, CISA, CISSP, ISO 27001 Lead Auditor/Implementer) a plus. 4 years of progressive experience in Risk Management, Compliance, Information Security or Technology Management role. Experience with common Information Security Compliance standards and frameworks (such as, ISO 27001/2, PCI, SOC 1/2/3, and NIST etc.). Demonstrated security assessment, risk analysis, gap analysis, auditing, causal analysis, corrective action planning, and compliance assessment experience. Strong communication and presentation skills, with the ability to influence executives and collaborate with technical teams. Demonstrated success in managing customer trust initiatives, vendor risk processes, and audit readiness. Ability to balance strategic program oversight with hands-on execution when necessary. Equal Opportunity Bloomberg Industry Group maintains a continuing policy of non-discrimination in employment. It is Bloomberg Industry Group's policy to provide equal opportunity and access for all persons, and the Company is committed to attracting, retaining, developing, and promoting the most qualified individuals without regard to age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or maternity/parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law (“Protected Characteristic”). Bloomberg prohibits treating applicants or employees less favorably in connection with the terms and conditions of employment, in all phases of the employment process, because of one or more Protected Characteristics (“Discrimination”).

PURPOSE- Assist customers by being the SPOC (single point of contact) for all technology-related issues and requests, escalating un-resolvable issues to the next level. Ensure compliance with client's technical and quality standards and procedures always utilizing exceptional customer service to attain the highest degree of customer satisfaction. EDUCATION • High School Diploma or equivalent • Previous experience in a Service Desk or Customer Service environment a plus. • Two Years Technical School or Technical Certifications a plus. TRAINING • Intermediate Microsoft Office Skills • Customer Service and Soft Skills EXPERIENCE • Experience working in a customer-focused role / support environment desired. • Experience in troubleshooting mobile devices and network connectivity a plus. • Experience working with Active Directory and basic account administration process and support a plus. • Proficiency in English. DESIRED CORE SKILLS Competencies • Able to use computers and computer systems (including hardware and software) to troubleshoot, upgrade, set up functions, enter data, or process information. • Able to multitask. • Skilled in providing problem resolution. • Good verbal and written communication skills. • Strong customer service skills. • Able to work independently and as a member of a team. • Able to obtain information from all relevant sources and use information to identify solutions. • Interpersonal skills crucial such as: excellent communication skills, readiness to work flexible hours, customer orientation, teamwork, sense of urgency, optimism, and enthusiasm. KEY ACCOUNTABILITIES Process • Follows established processes/systems and suggests improvements to these as appropriate to support service delivery. • Knowledge and understanding of required Service Desk support tools. • Takes ownership for documenting, and monitoring adherence to all account related processes and procedures. • Ensures new Incident or Request tickets are opened for all customer contacts. • Ensures customers do not have multiple ticket opened for the same issue or request. • Identifies or communicates resolutions as possible knowledge base candidates. • Understands all scenarios detailed in current Business Continuity Plan documentation and can invoke when necessary. • Understands and follows Security Policies. Service Level • Is familiar with the key components of the service(s) being provided. • Provides a single point of contact for all customers of the service. • Ensures that a continuously high level of customer satisfaction is achieved. • Responsible for troubleshooting/assisting all inbound calls, emails, or chats (various channels) and ensuring all process and policies are adhered to. • Ensures that contingency plans are understood and followed if the Service Desk support tools are unavailable. • Responsible for monitoring all channels of support and ensuring proper prioritization and ticket processes are followed. • Contacts Resolver groups to progress Incident or Service Request chases initiated by the customer. • Reviews resolution details and take responsibility for closure of all Incidents: - Contacts the customer for agreement to close, ensuring the appropriate follow up policy is employed. - Checks the Incident classification and reset as necessary - Enters Incident closure details, and mark the Incident as closed, ensuring appropriate closure codes are used. • Raises Incidents to address unsuccessful Service Requests. • Understands and operates escalation procedures - escalates and progresses incidents as required whilst keeping the customer informed. Customer Relations • Owns and accepts personal responsibility for customer problems, champions customer issues to resolution. • Provides customers with status reports on existing Incidents, ensuring the Incident record is updated accordingly. • Builds and enhances strong customer relationships and acts as an escalation point for the customer. • Takes responsibility for learning about all current customer needs. • Develops an understanding of the customer's environment and service delivery requirements to enable the delivery of the service KEY PERFORMANCE INDICATORS • Handle various types of customer contacts through phone, chat, email and self-service with agreed SLA/XLA. • Ensure all support efforts meet outlined quality guidelines and policies. • Records Incidents and Requests within the ITMS tool and assigns to appropriate Resolver groups as needed. • Captures accurate customer contact information, accurate description of issues or request and all actions taken during the interaction and applies appropriate classification codes for all tickets. • Participates in Knowledge Management processes as required. • Participates in major incident management processes as required. • Correct use of escalations to Service Desk Expert or Process Controller per Service Desk procedures. This is intended to describe the general responsibilities and type of work being performed by people assigned to this position. The major job functions/components above are the typical functions of the job and are not an exhaustive or comprehensive list of all possible job responsibilities, tasks and duties. Personnel, vendors assigned in this position should be aware that the responsibilities, tasks, and duties of the jobholder may differ from those outlined in this job description and various other duties may be assigned as needed.

Thales people architect solutions that are relied upon to deliver operational advantage at every decisive moment throughout the mission. Defence and armed forces customers rely on us to deliver the full range of defensive systems for land, sea, and air. From early warning, to threat neutralisation, our platforms cover all levels from very short-range systems, to extended protection across the entire battle-space including Airspace Mobility Solutions, Vehicles and Tactical Systems and Missile Defence, Optronics, and Radar. Knowing what Thales does today, means asking where technology is taking us tomorrow. We are creating the waves of digital transformation that will cary our customers into the future. Where these transformations intersect and interfere is where the most interesting and innovative tomorrows are being built. Thales operates at the intersection of these technologies to find every tomorrow. Program Director Greater DC Area and or Greater Kansas Area (Hybrid) Position Summary Thales is looking for a Program Director, who will be responsible for supervising and managing a complex and critical US Federal Government program. This role carries overall responsibility for delivery activities and serves as the primary program interface and point of contact with the customer. In this position, you will leverage a strong background in program and project leadership to ensure successful execution, while acting as a self-motivated, critical thinker who drives results across all aspects of program delivery. Regulatory Compliance Requirements * SUI Regulatory Compliance Requirements - Sensitive Unclassified Information. Key Areas of Responsibility * Manage interfaces with the US Federal Government Program Office to ensure all deliverables are met on time, within budget, and in compliance with Thales program management methodology and governance frameworks. * Lead and motivate a high-performing cross-disciplinary team across multiple locations, providing direction, coaching, support, and delegation, while overseeing staffing levels, required skills, and future workload needs. * Develop and control program schedules, Work Breakdown Structures (WBS), cost, scope, risk registers, and performance objectives to achieve approved financial and delivery baselines. * Prepare and present clear, concise program review reports and status updates to senior management and customer representatives, including Estimate to Complete (ETC) reviews and progress reports. * Identify, estimate, capture, and execute change orders and new program scope opportunities; manage risk and opportunity processes, including mitigation strategies, financial implications, and lessons learned. * Implement effective processes, financial controls, and quality systems to deliver program commitments without overruns, while ensuring professional development of program staff through performance reviews and action plans. Minimum Qualifications * Bachelor's degree in engineering, business administration, or other relevant area with 10+ years of program management experience, including 5+ years supporting large, complex US Federal Government programs and 5+ years managing teams delivering production and customer delivery programs. * Proven ability to interact with senior management to present, explain, and adjust strategies based on input, and to manage appropriate responses to the US Federal Government on all program aspects. * Deep understanding of US Government cost accounting practices (indirect and direct cost structuring), contract types, and their implications on bid strategy and program execution. * Hands-on capability to develop proposal sections as needed, with extensive experience in matrix management, influencing through indirect leadership, and working in global, multi-national, and multicultural business environments. * Excellent communication skills, with the ability to perform under pressure in dynamic environments with initiative, motivation, and sound logic to recommend solutions to a wide range of problems. * A self-starter, team player, and moderator with a strong sense of rigor, able to foster collaboration while ensuring strategic thinking and disciplined program execution. * Eligible for Public Trust Clearance. Preferred Qualifications * Knowledge and experience with Federal Acquisitions Regulations (FAR) and Defense Federal Acquisitions Regulations (DFAR). Special Position Requirements * Schedule: 5/40 work schedule. * Travel: Domestic and international travel is required; approximately 30% of the time. If you're excited about working with Thales, but not meeting the requirements for this position, we encourage you to join our Talent Community! Why Join Us? Say HI and learn more about working at Thales click here. #LI-Hybrid #LI-MR1 This position will require successfully completing a post-offer background check. Qualified candidates with [a] criminal history will be considered and are not automatically disqualified, consistent with federal law, state law, and local ordinances. We are an equal opportunity employer, including disability and veteran status. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. If you need an accommodation or assistance in order to apply for a position with Thales, please contact us at ************************************. The reference Total Target Compensation (TTC) market range for this position, inclusive of annual base salary and the variable compensation target, is between Total Target Cash (TTC) 151,410.00 - 320,246.85 USD Annual This reflects how companies in a similar industry and geographic region generally pay for similar jobs. This range helps the Company make pay decisions as one data point among many. Where a position falls within this range is also dependent on other factors including - but not limited to - the employee's career path history, competencies, skills and performance, as well as the company's annual salary budget, the customer's program requirements, and the company's internal equity. Thales may offer additional benefits and other compensation, depending on circumstances not related to an applicant's status protected by local, state, or federal law. (For Internal candidate, if you need more information, please reach out to your HR Shared Service, 1st Point) Thales provides an extensive benefits program for all full-time employees working 30 or more hours per week and their eligible dependents, including the following: * Elective Health, Dental, Vision, FSA/HSA, Voluntary Life and AD&D, Whole Group Life w/LTC, Critical Illness, Hospital Indemnity, Accident Insurance, Legal Plan, Identity Theft, and Pet Insurance * Retirement Savings Plan after 30 days of employment with a company contribution and a match, and with no vesting period * Company paid holidays and Paid Time Off * Company provided Life Insurance, AD&D, Disability, Employee Assistance Plan, and Well-being Program

Responsible for driving sales performance, operational efficiency, and integration of both sales and marketing operational functions to achieve organizational objectives. Owns development and implementation of data-driven strategies for Sales & Marketing, ensuring cross-functional collaboration with Finance, Product, and IT, and oversight of analytics and performance data to drive growth. Bridges the gap between the sales team and broader commercial functions, ensuring alignment with overall business strategies, market opportunities, and customer needs. Leads the Operations team to optimize the sales lifecycle from lead generation to deal closure, ensuring both top-line growth and bottom-line profitability. What you will do: Lead all aspects of sales planning, including territory optimization, quota setting, and sales forecasting, ensuring alignment with broader business goals Work cross-functionally with Sales, Marketing, Finance, and Product teams to develop and implement integrated strategies, set KPIs, and align sales goals with company objectives Oversee the implementation and management of Sales & Marketing technology, including CRM and marketing automation platforms, ensuring optimal functionality and adoption Develop accurate sales and marketing forecasts, monitor performance against goals, and provide regular reports to senior management Identify and implement opportunities for process optimization across the sales lifecycle, streamlining workflows to improve productivity, sales effectiveness, and customer experience Leverage analytics and predictive modeling to evaluate go-to-market strategies, identify commercial opportunities, and forecast future revenue streams Ensure marketing data complies with regulatory controls (e.g., GDPR, CCPA) and customer communication preferences Own lead management, including lead scoring, routing, and periodic review of the lead scoring model Develop and maintain a robust account segmentation strategy to prioritize high-value accounts and align sales efforts with profitable market segments Analyze marketing campaign performance and customer data to identify trends, patterns, and opportunities for optimization Manage and optimize marketing performance tracking systems and tools, ensuring accurate and consistent reporting Oversee incentive programs and collaborate with Finance and HR to design sales compensation plans that drive growth and profitability Develop and maintain advanced sales reporting dashboards and KPIs that provide real-time insights into sales performance, pipeline health, and market trends Monitor territory performance and adjust resource allocation to drive operational efficiency and achieve revenue targets across regions Align sales operations with marketing campaigns, product launches, and customer engagement efforts to ensure coordinated go-to-market strategies Oversee analytics projects to ensure data accuracy, robust analysis, and actionable insights for marketing and business needs across the entire funnel, delivering insights to design business needs Provide actionable insights to business stakeholders based on marketing data across the entire funnel You'll need to have: Minimum of 10 years of experience in sales operations, commercial operations, or a related field Bachelor's degree (Master's degree a plus) or relevant experience in a technical field. Expertise in marketing analytics, product analytics, sales analytics, or a related field preferred Demonstrated experience leading operations and analytics teams Demonstrated experience with statistical techniques such as regression, forecasting, and data modelling Demonstrated acumen in interpreting and communicating sales and marketing results across the entire funnel Experience with B2B marketing, campaign development, and go-to-market strategies Experience designing and implementing sales compensation models and sales territories Familiarity with Agile methodologies, sprint planning, JIRA, Git Hub for code governance Proven track record in implementing sales technology and analytics tools (e.g., Salesforce.com, Marketing Cloud, Tableau, Power BI, etc.) to drive operational efficiency and commercial success Ability to thrive in a fast-paced, growth-oriented environment, balancing long-term strategic initiatives with short-term tactical execution Equal Opportunity Bloomberg Industry Group maintains a continuing policy of non-discrimination in employment. It is Bloomberg Industry Group's policy to provide equal opportunity and access for all persons, and the Company is committed to attracting, retaining, developing, and promoting the most qualified individuals without regard to age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or maternity/parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law (“Protected Characteristic”). Bloomberg prohibits treating applicants or employees less favorably in connection with the terms and conditions of employment, in all phases of the employment process, because of one or more Protected Characteristics (“Discrimination”).

Thales people architect solutions that are relied upon to deliver operational advantage at every decisive moment throughout the mission. Defence and armed forces customers rely on us to deliver the full range of defensive systems for land, sea, and air. From early warning, to threat neutralisation, our platforms cover all levels from very short-range systems, to extended protection across the entire battle-space including Airspace Mobility Solutions, Vehicles and Tactical Systems and Missile Defence, Optronics, and Radar. DevSecOps Engineer Syracuse, NY or Arlington, VA (Hybrid) Position Summary The FAA's Brand-New Air Traffic Control System and other initiatives related to Unmanned Aircraft Systems and Advanced Air Mobility are fueling the growth of Thales' Airspace Mobility Solutions team. We are expanding our teams in Arlington, Virginia and Syracuse, New York and seek talented individuals who want to be part of these ambitious initiatives shaping the future of aviation. We are looking for people with a passion for aviation and ready to deliver innovative solutions built to the nation's highest safety and security standards. America's aviation moment is now. Thales has the solutions, experience and expertise to execute now. Come join our journey. Thales is looking for a DevSecOps Engineer, who is a hands-on contributor responsible for building, enhancing, and supporting Thales' secure hosting platforms across public and private cloud environments and who focuses on designing and implementing scalable, resilient, and secure infrastructure that enables development teams to efficiently deploy and operate microservices-based applications. In this position, you will work closely with software development, security, and operations teams to apply modern DevSecOps practices and open-source technologies-such as Docker, Kubernetes, Terraform, and Linux-to contribute to the evolution of a multi-cloud platform, emphasize practical execution, continuous improvement, and collaboration to ensure platforms are reliable, maintainable, and aligned with development needs, and bring strong hands-on experience integrating open-source technologies into internally managed platforms and services while iterating quickly in response to team requirements and contributing solutions that balance performance, security, and operational efficiency. Regulatory Compliance Requirements * US - CUI Regulatory Compliance Requirement - Must be a US Person as defined in applicable law. Key Areas of Responsibility * Contribute to the full lifecycle of platform and infrastructure services, from design and build through deployment, operation, and ongoing support. * Collaborate with development, security, and operations teams to design, implement, and enhance CI/CD pipelines, translating requirements into reliable, automated delivery solutions. * Implement and maintain secure, scalable, and highly available infrastructure, ensuring platforms meet performance, resiliency, and compliance expectations. * Develop and enhance automation to improve system reliability, scalability, and delivery velocity, leveraging DevSecOps best practices. * Proactively identify system inefficiencies, troubleshoot incidents, and resolve issues in a timely manner to maintain service availability and performance. Contribute to technology selection and architectural evolution by evaluating tools, patterns, and approaches, and providing informed recommendations based on hands-on experience. * Participate in the implementation, monitoring, and continuous improvement of team development and operational practices, including security, quality, and reliability standards. Stay current with relevant technologies and tools, sharing knowledge and best practices with team members to support continuous learning and platform maturity. Minimum Qualifications * Bachelor's degree in Computer science, Engineering, or a related technical field with 5+ years of relevant experience, or a Master's degree in a related field with 5+ years of relevant experience, or an equivalent combination of education and practical experience. 5+ years of hands-on experience in a DevSecOps, with demonstrated contributions to production systems and platforms. * Strong practical experience with open-source hosting and container technologies, including Linux, Docker, and Kubernetes, in enterprise or mission-critical environments. Skills in managing databases and configuration management systems. * Experience in security integration, including static and dynamic analysis, vulnerability management and security audits. Working knowledge of DevOps tools such as Jenkins, Gitlab CI/CD. * Hands-on experience with at least one public cloud platform (e.g., AWS, Azure, GCP, or OVH), including infrastructure provisioning and operational support. Proficiency with containerization and orchestration technologies, such as Docker and Kubernetes, with experience supporting containerized workloads in production. * Practical experience applying modern DevSecOps practices, including Infrastructure as Code, Git-based workflows, CI/CD pipelines, and automation tools such as Terraform and Ansible. Master of scripting languages (Python, Bash) and programming languages for creating automation scripts. * Knowledge of monitoring and managing system integrity with tools such as Prometheus, Grafana, etc. Experience working in Agile development environments, collaborating closely with cross-functional teams to deliver incremental, high-quality solutions. Applicants must be legally authorized to work in the United States for any employer at the time of hire. This position is not eligible for visa sponsorship or for assuming sponsorship of an employment visa now or in the future. If you're excited about working with Thales, but not meeting the requirements for this position, we encourage you to join our Talent Community! Special Position Requirements * Schedule: Either 9/80A - 1st (9hrs Mon-Thu, 8hrs 2nd Fri, Start @ 09:00AM), or - 5/40 - 1st (8hrs Mon-Fri). * Physical Environment: Typical office environment. * Travel: Approximately 10% annually. Why Join Us? Say HI and learn more about working at Thales click here. #LI-Hybrid #LI-AR1 This position will require successfully completing a post-offer background check. Qualified candidates with [a] criminal history will be considered and are not automatically disqualified, consistent with federal law, state law, and local ordinances. We are an equal opportunity employer, including disability and veteran status. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. If you need an accommodation or assistance in order to apply for a position with Thales, please contact us at ************************************. The reference Total Target Compensation (TTC) market range for this position, inclusive of annual base salary and the variable compensation target, is between Total Target Cash (TTC) 114,000.00 - 198,360.00 USD Annual This reflects how companies in a similar industry and geographic region generally pay for similar jobs. This range helps the Company make pay decisions as one data point among many. Where a position falls within this range is also dependent on other factors including - but not limited to - the employee's career path history, competencies, skills and performance, as well as the company's annual salary budget, the customer's program requirements, and the company's internal equity. Thales may offer additional benefits and other compensation, depending on circumstances not related to an applicant's status protected by local, state, or federal law. (For Internal candidate, if you need more information, please reach out to your HR Shared Service, 1st Point) Thales provides an extensive benefits program for all full-time employees working 30 or more hours per week and their eligible dependents, including the following: * Elective Health, Dental, Vision, FSA/HSA, Voluntary Life and AD&D, Whole Group Life w/LTC, Critical Illness, Hospital Indemnity, Accident Insurance, Legal Plan, Identity Theft, and Pet Insurance * Retirement Savings Plan after 30 days of employment with a company contribution and a match, and with no vesting period * Company paid holidays and Paid Time Off * Company provided Life Insurance, AD&D, Disability, Employee Assistance Plan, and Well-being Program