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What is a fulfillment associate and how to become one

Updated January 8, 2025
4 min read
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A fulfillment associate is an individual responsible for ensuring that customer orders are processed and shipped correctly and on time. They work in a warehouse or distribution center, where they receive orders, pick and pack products, and prepare them for shipping. Attention to detail, physical stamina, and good communication skills are essential for success in this role. Fulfillment associates play a crucial role in ensuring customer satisfaction and maintaining efficient operations.

ScoreFulfillment AssociateUS Average
Salary
2.4

Avg. Salary $30,740

Avg. Salary $59,228

Diversity
7.1
Race

American Indian and Alaska Native 0.55%

Asian 6.83%

Black or African American 11.50%

Hispanic or Latino 20.64%

Unknown 5.08%

White 55.41%

Gender

female 48.40%

male 51.60%

Age - 39
Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 39
Stress Level
6.2

Stress level is manageable

7.1 - high

Complexity Level
4.5

Complexity Level is intermediate

7 - challenging

Work Life Balance
8.5

Work Life balance is excellent

6.4 - fair

What are the pros and cons of being a Fulfillment Associate?

Pros

  • Opportunity for overtime pay

  • Chances for advancement within the company

  • Good exercise from the physical demands of the job

  • Potential for flexible schedules or shifts

  • Opportunities to learn new skills such as inventory management and operating machinery

Cons

  • Repetitive tasks can be tedious and lead to burnout

  • Job can be physically demanding, leading to soreness or injury

  • Working long hours or overnight shifts can disrupt personal life and sleep schedule

  • High-pressure environment with strict quotas and deadlines

  • Potential for exposure to unpleasant smells or hazardous materials depending on the type of products being fulfilled

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Fulfillment Associate career paths

Key steps to become a fulfillment associate

  1. Explore fulfillment associate education requirements

    Most common fulfillment associate degrees

    High School Diploma

    38.5 %

    Bachelor's

    26.6 %

    Associate

    19.6 %
  2. Start to develop specific fulfillment associate skills

    SkillsPercentages
    Basic Math19.81%
    Customer Service12.12%
    Math9.25%
    Customer Orders8.84%
    Ladders8.10%
  3. Complete relevant fulfillment associate training and internships

    Accountants spend an average of 1-3 months on post-employment, on-the-job training. New fulfillment associates learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a fulfillment associate based on U.S. Bureau of Labor Statistics data and data from real fulfillment associate resumes.
  4. Gain additional fulfillment associate certifications

    Fulfillment associate certifications can show employers you have a baseline of knowledge expected for the position. Certifications can also make you a more competitive candidate. Even if employers don't require a specific fulfillment associate certification, having one may help you stand out relative to other applicants.

    The most common certifications for fulfillment associates include OSHA Safety Certificate and Certified Network Computer Technician (CNCT).

    More About Certifications
  5. Research fulfillment associate duties and responsibilities

    • Manage inventory and troubleshoot technical problems to resolution.
    • Provide on time shipping base on customer SLA standards.
    • Adhere to multiple company safety directives including those govern by OSHA and MSDS.
    • Key accurately and productively using PC's, hand-held computers or other such devices.
  6. Prepare your fulfillment associate resume

    When your background is strong enough, you can start writing your fulfillment associate resume.

    You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a fulfillment associate resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

    Choose From 10+ Customizable Fulfillment Associate Resume templates

    Build a professional Fulfillment Associate resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your Fulfillment Associate resume.
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  7. Apply for fulfillment associate jobs

    Now it's time to start searching for a fulfillment associate job. Consider the tips below for a successful job search:

    1. Browse job boards for relevant postings
    2. Consult your professional network
    3. Reach out to companies you're interested in working for directly
    4. Watch out for job scams

How Did You Land Your First Fulfillment Associate Job

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Average fulfillment associate salary

The average Fulfillment Associate salary in the United States is $30,740 per year or $15 per hour. Fulfillment associate salaries range between $24,000 and $38,000 per year.

Average Fulfillment Associate Salary
$30,740 Yearly
$14.78 hourly

What Am I Worth?

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How do fulfillment associates rate their job?

-/5

5 Stars

4 Stars

3 Stars

2 Stars

1 Star

Fulfillment Associate reviews

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A zippia user wrote a review on Sep 2019
Pros

The physical and mental challenges continue to keep me interested.

Cons

Tech supporting the job rolls out before its completed.


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Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.