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Fulfillment associate vs backroom associate

The differences between fulfillment associates and backroom associates can be seen in a few details. Each job has different responsibilities and duties. Additionally, a backroom associate has an average salary of $31,395, which is higher than the $30,740 average annual salary of a fulfillment associate.

The top three skills for a fulfillment associate include basic math, customer service and math. The most important skills for a backroom associate are groceries, customer service, and cleanliness.

Fulfillment associate vs backroom associate overview

Fulfillment AssociateBackroom Associate
Yearly salary$30,740$31,395
Hourly rate$14.78$15.09
Growth rate--
Number of jobs248,035228,218
Job satisfaction--
Most common degreeHigh School Diploma, 38%High School Diploma, 46%
Average age4141
Years of experience--

What does a fulfillment associate do?

A fulfillment associate is responsible for monitoring warehouse stock inventories, organizing stock shelves, and picking the correct shipment merchandise. Fulfillment associates check items for delivery, inspect the packages for any defects, operate warehouse equipment, update orders on the database, and perform a variety of administrative tasks as needed. They also respond to customers' inquiries and concerns and escalate high-level complaints to the supervisor. A fulfillment associate must have excellent time-management skills and the ability to multitask to assist with daily operations and meet production deadlines under minimal supervision.

What does a backroom associate do?

In retail establishments, a backroom associate processes merchandise from stockrooms to the sales floor. Their other responsibilities include loading and unloading deliveries, inspecting merchandise to ensure its quantity and quality, labeling and tagging items, keeping records of all transactions, and monitoring the inventory of goods. There can also be instances where they must assist clients by answering inquiries and obtaining their orders. Moreover, a backroom associate must maintain an active communication line with staff, coordinating every step of the way for a smooth and efficient workflow.

Fulfillment associate vs backroom associate salary

Fulfillment associates and backroom associates have different pay scales, as shown below.

Fulfillment AssociateBackroom Associate
Average salary$30,740$31,395
Salary rangeBetween $24,000 And $38,000Between $25,000 And $38,000
Highest paying CityPuyallup, WA-
Highest paying stateWashington-
Best paying companyGeneral Electric-
Best paying industryTechnology-

Differences between fulfillment associate and backroom associate education

There are a few differences between a fulfillment associate and a backroom associate in terms of educational background:

Fulfillment AssociateBackroom Associate
Most common degreeHigh School Diploma, 38%High School Diploma, 46%
Most common majorBusinessBusiness
Most common college--

Fulfillment associate vs backroom associate demographics

Here are the differences between fulfillment associates' and backroom associates' demographics:

Fulfillment AssociateBackroom Associate
Average age4141
Gender ratioMale, 51.6% Female, 48.4%Male, 76.7% Female, 23.3%
Race ratioBlack or African American, 11.5% Unknown, 5.1% Hispanic or Latino, 20.6% Asian, 6.8% White, 55.4% American Indian and Alaska Native, 0.5%Black or African American, 10.4% Unknown, 5.1% Hispanic or Latino, 20.4% Asian, 6.9% White, 56.8% American Indian and Alaska Native, 0.5%
LGBT Percentage7%7%

Differences between fulfillment associate and backroom associate duties and responsibilities

Fulfillment associate example responsibilities.

  • Manage inventory and troubleshoot technical problems to resolution.
  • Provide on time shipping base on customer SLA standards.
  • Adhere to multiple company safety directives including those govern by OSHA and MSDS.
  • Key accurately and productively using PC's, hand-held computers or other such devices.
  • Upload of that information into a share database on a daily basis with specific SLA requirements.
  • Pack, seal, label, and affix postage to prepare materials for shipping, using an RF scanner.
  • Show more

Backroom associate example responsibilities.

  • Receive, inspect and store groceries.
  • Unload the Walmart trucks as they come in with the supplies from the warehouses.
  • Pull, stock and restock electronics and entertainment, operate Rf unit, perform inventory
  • Work with general merchandise, produce and groceries with the quality of the product in mind.
  • Assist customers when ever need and focuse on Walmart Backroom inventory and handling of incoming merchandise.
  • Use RF scanner to pull items from backroom and to find where items go on the sales floor.
  • Show more

Fulfillment associate vs backroom associate skills

Common fulfillment associate skills
  • Basic Math, 20%
  • Customer Service, 12%
  • Math, 9%
  • Customer Orders, 9%
  • Ladders, 8%
  • Pallets, 6%
Common backroom associate skills
  • Groceries, 24%
  • Customer Service, 13%
  • Cleanliness, 9%
  • Customer Merchandise, 8%
  • Outbound Shipments, 7%
  • Safety Equipment, 7%