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The differences between fulfillment associates and floor associates can be seen in a few details. Each job has different responsibilities and duties. Additionally, a fulfillment associate has an average salary of $30,740, which is higher than the $27,757 average annual salary of a floor associate.
The top three skills for a fulfillment associate include basic math, customer service and math. The most important skills for a floor associate are sales floor, stock shelves, and customer service.
| Fulfillment Associate | Floor Associate | |
| Yearly salary | $30,740 | $27,757 |
| Hourly rate | $14.78 | $13.34 |
| Growth rate | - | - |
| Number of jobs | 248,035 | 241,665 |
| Job satisfaction | - | - |
| Most common degree | High School Diploma, 38% | High School Diploma, 44% |
| Average age | 41 | 41 |
| Years of experience | - | - |
A fulfillment associate is responsible for monitoring warehouse stock inventories, organizing stock shelves, and picking the correct shipment merchandise. Fulfillment associates check items for delivery, inspect the packages for any defects, operate warehouse equipment, update orders on the database, and perform a variety of administrative tasks as needed. They also respond to customers' inquiries and concerns and escalate high-level complaints to the supervisor. A fulfillment associate must have excellent time-management skills and the ability to multitask to assist with daily operations and meet production deadlines under minimal supervision.
A sales floor associate is an employee who is responsible for providing excellent service to customers who come to shop at the company's store. Sale floor associates must be well-informed about their products and locations within the store. When there is no customer help, sale floor associates should restock shelves and racks, clean the fitting rooms, and handle returns efficiently. They also should possess excellent abilities, especially in communication and selling techniques.
Fulfillment associates and floor associates have different pay scales, as shown below.
| Fulfillment Associate | Floor Associate | |
| Average salary | $30,740 | $27,757 |
| Salary range | Between $24,000 And $38,000 | Between $22,000 And $34,000 |
| Highest paying City | Puyallup, WA | - |
| Highest paying state | Washington | - |
| Best paying company | General Electric | - |
| Best paying industry | Technology | - |
There are a few differences between a fulfillment associate and a floor associate in terms of educational background:
| Fulfillment Associate | Floor Associate | |
| Most common degree | High School Diploma, 38% | High School Diploma, 44% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between fulfillment associates' and floor associates' demographics:
| Fulfillment Associate | Floor Associate | |
| Average age | 41 | 41 |
| Gender ratio | Male, 51.6% Female, 48.4% | Male, 45.7% Female, 54.3% |
| Race ratio | Black or African American, 11.5% Unknown, 5.1% Hispanic or Latino, 20.6% Asian, 6.8% White, 55.4% American Indian and Alaska Native, 0.5% | Black or African American, 10.4% Unknown, 5.6% Hispanic or Latino, 19.8% Asian, 6.3% White, 57.2% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 7% | 7% |