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Fulfillment associate vs floor associate

The differences between fulfillment associates and floor associates can be seen in a few details. Each job has different responsibilities and duties. Additionally, a fulfillment associate has an average salary of $30,740, which is higher than the $27,757 average annual salary of a floor associate.

The top three skills for a fulfillment associate include basic math, customer service and math. The most important skills for a floor associate are sales floor, stock shelves, and customer service.

Fulfillment associate vs floor associate overview

Fulfillment AssociateFloor Associate
Yearly salary$30,740$27,757
Hourly rate$14.78$13.34
Growth rate--
Number of jobs248,035241,665
Job satisfaction--
Most common degreeHigh School Diploma, 38%High School Diploma, 44%
Average age4141
Years of experience--

What does a fulfillment associate do?

A fulfillment associate is responsible for monitoring warehouse stock inventories, organizing stock shelves, and picking the correct shipment merchandise. Fulfillment associates check items for delivery, inspect the packages for any defects, operate warehouse equipment, update orders on the database, and perform a variety of administrative tasks as needed. They also respond to customers' inquiries and concerns and escalate high-level complaints to the supervisor. A fulfillment associate must have excellent time-management skills and the ability to multitask to assist with daily operations and meet production deadlines under minimal supervision.

What does a floor associate do?

A sales floor associate is an employee who is responsible for providing excellent service to customers who come to shop at the company's store. Sale floor associates must be well-informed about their products and locations within the store. When there is no customer help, sale floor associates should restock shelves and racks, clean the fitting rooms, and handle returns efficiently. They also should possess excellent abilities, especially in communication and selling techniques.

Fulfillment associate vs floor associate salary

Fulfillment associates and floor associates have different pay scales, as shown below.

Fulfillment AssociateFloor Associate
Average salary$30,740$27,757
Salary rangeBetween $24,000 And $38,000Between $22,000 And $34,000
Highest paying CityPuyallup, WA-
Highest paying stateWashington-
Best paying companyGeneral Electric-
Best paying industryTechnology-

Differences between fulfillment associate and floor associate education

There are a few differences between a fulfillment associate and a floor associate in terms of educational background:

Fulfillment AssociateFloor Associate
Most common degreeHigh School Diploma, 38%High School Diploma, 44%
Most common majorBusinessBusiness
Most common college--

Fulfillment associate vs floor associate demographics

Here are the differences between fulfillment associates' and floor associates' demographics:

Fulfillment AssociateFloor Associate
Average age4141
Gender ratioMale, 51.6% Female, 48.4%Male, 45.7% Female, 54.3%
Race ratioBlack or African American, 11.5% Unknown, 5.1% Hispanic or Latino, 20.6% Asian, 6.8% White, 55.4% American Indian and Alaska Native, 0.5%Black or African American, 10.4% Unknown, 5.6% Hispanic or Latino, 19.8% Asian, 6.3% White, 57.2% American Indian and Alaska Native, 0.7%
LGBT Percentage7%7%

Differences between fulfillment associate and floor associate duties and responsibilities

Fulfillment associate example responsibilities.

  • Manage inventory and troubleshoot technical problems to resolution.
  • Provide on time shipping base on customer SLA standards.
  • Adhere to multiple company safety directives including those govern by OSHA and MSDS.
  • Key accurately and productively using PC's, hand-held computers or other such devices.
  • Upload of that information into a share database on a daily basis with specific SLA requirements.
  • Pack, seal, label, and affix postage to prepare materials for shipping, using an RF scanner.
  • Show more

Floor associate example responsibilities.

  • Supervise women's department, manage jewelry department, assist customers on finalizing purchases
  • Assist customers with packaging of their groceries.
  • Arrange groceries in a helpful and efficient manner to satisfy all the customers' needs and requirements within the store
  • Execute grain futures orders for special accounts that require extraordinary attention to detail as well as personalized service.
  • Place special orders over the phone with companies contract by Walmart.

Fulfillment associate vs floor associate skills

Common fulfillment associate skills
  • Basic Math, 20%
  • Customer Service, 12%
  • Math, 9%
  • Customer Orders, 9%
  • Ladders, 8%
  • Pallets, 6%
Common floor associate skills
  • Sales Floor, 27%
  • Stock Shelves, 26%
  • Customer Service, 5%
  • Product Knowledge, 5%
  • Pallet Jack, 4%
  • POS, 4%