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Fulfillment associate vs fulfillment specialist

The differences between fulfillment associates and fulfillment specialists can be seen in a few details. Each job has different responsibilities and duties. Additionally, a fulfillment associate has an average salary of $30,740, which is higher than the $28,565 average annual salary of a fulfillment specialist.

The top three skills for a fulfillment associate include basic math, customer service and math. The most important skills for a fulfillment specialist are PET, HR, and customer service.

Fulfillment associate vs fulfillment specialist overview

Fulfillment AssociateFulfillment Specialist
Yearly salary$30,740$28,565
Hourly rate$14.78$13.73
Growth rate-1%
Number of jobs248,035194,228
Job satisfaction-3
Most common degreeHigh School Diploma, 38%Bachelor's Degree, 46%
Average age4138
Years of experience--

What does a fulfillment associate do?

A fulfillment associate is responsible for monitoring warehouse stock inventories, organizing stock shelves, and picking the correct shipment merchandise. Fulfillment associates check items for delivery, inspect the packages for any defects, operate warehouse equipment, update orders on the database, and perform a variety of administrative tasks as needed. They also respond to customers' inquiries and concerns and escalate high-level complaints to the supervisor. A fulfillment associate must have excellent time-management skills and the ability to multitask to assist with daily operations and meet production deadlines under minimal supervision.

What does a fulfillment specialist do?

In a warehouse setting, a fulfillment specialist is in charge of preparing and processing orders in a timely and efficient manner. Their responsibilities include receiving orders and invoices, understanding the needs of clients, participating in loading and unloading deliveries, locating and obtaining orders from particular areas, monitoring the inventory of products, and devising strategies to optimize order fulfillment procedures. Furthermore, as a fulfillment specialist, it is essential to maintain an active communication line with warehouse staff, all while implementing the company's policies and regulations.

Fulfillment associate vs fulfillment specialist salary

Fulfillment associates and fulfillment specialists have different pay scales, as shown below.

Fulfillment AssociateFulfillment Specialist
Average salary$30,740$28,565
Salary rangeBetween $24,000 And $38,000Between $22,000 And $36,000
Highest paying CityPuyallup, WAReno, NV
Highest paying stateWashingtonWashington
Best paying companyGeneral ElectricGeneral Electric
Best paying industryTechnologyManufacturing

Differences between fulfillment associate and fulfillment specialist education

There are a few differences between a fulfillment associate and a fulfillment specialist in terms of educational background:

Fulfillment AssociateFulfillment Specialist
Most common degreeHigh School Diploma, 38%Bachelor's Degree, 46%
Most common majorBusinessBusiness
Most common college--

Fulfillment associate vs fulfillment specialist demographics

Here are the differences between fulfillment associates' and fulfillment specialists' demographics:

Fulfillment AssociateFulfillment Specialist
Average age4138
Gender ratioMale, 51.6% Female, 48.4%Male, 47.3% Female, 52.7%
Race ratioBlack or African American, 11.5% Unknown, 5.1% Hispanic or Latino, 20.6% Asian, 6.8% White, 55.4% American Indian and Alaska Native, 0.5%Black or African American, 9.4% Unknown, 5.7% Hispanic or Latino, 19.1% Asian, 6.4% White, 58.4% American Indian and Alaska Native, 1.0%
LGBT Percentage7%6%

Differences between fulfillment associate and fulfillment specialist duties and responsibilities

Fulfillment associate example responsibilities.

  • Manage inventory and troubleshoot technical problems to resolution.
  • Provide on time shipping base on customer SLA standards.
  • Adhere to multiple company safety directives including those govern by OSHA and MSDS.
  • Key accurately and productively using PC's, hand-held computers or other such devices.
  • Upload of that information into a share database on a daily basis with specific SLA requirements.
  • Pack, seal, label, and affix postage to prepare materials for shipping, using an RF scanner.
  • Show more

Fulfillment specialist example responsibilities.

  • Manage all probate work list and queues daily with no defects.
  • Manage and monitor KPI's, departmental metrics and ensure all checks and balances are in place.
  • Update sonic, manual files, and relay all pertinent info to leads, supervisors and AOG.
  • Manage inventory and troubleshoot technical problems to resolution.
  • Process and rout all incoming EDI orders.
  • Enter new inventory orders into AS400 database.
  • Show more

Fulfillment associate vs fulfillment specialist skills

Common fulfillment associate skills
  • Basic Math, 20%
  • Customer Service, 12%
  • Math, 9%
  • Customer Orders, 9%
  • Ladders, 8%
  • Pallets, 6%
Common fulfillment specialist skills
  • PET, 27%
  • HR, 11%
  • Customer Service, 9%
  • Pallets, 9%
  • Industrial Trucks, 9%
  • Warehouse Environment, 8%