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The differences between fulfillment associates and fulfillment specialists can be seen in a few details. Each job has different responsibilities and duties. Additionally, a fulfillment associate has an average salary of $30,740, which is higher than the $28,565 average annual salary of a fulfillment specialist.
The top three skills for a fulfillment associate include basic math, customer service and math. The most important skills for a fulfillment specialist are PET, HR, and customer service.
| Fulfillment Associate | Fulfillment Specialist | |
| Yearly salary | $30,740 | $28,565 |
| Hourly rate | $14.78 | $13.73 |
| Growth rate | - | 1% |
| Number of jobs | 248,035 | 194,228 |
| Job satisfaction | - | 3 |
| Most common degree | High School Diploma, 38% | Bachelor's Degree, 46% |
| Average age | 41 | 38 |
| Years of experience | - | - |
A fulfillment associate is responsible for monitoring warehouse stock inventories, organizing stock shelves, and picking the correct shipment merchandise. Fulfillment associates check items for delivery, inspect the packages for any defects, operate warehouse equipment, update orders on the database, and perform a variety of administrative tasks as needed. They also respond to customers' inquiries and concerns and escalate high-level complaints to the supervisor. A fulfillment associate must have excellent time-management skills and the ability to multitask to assist with daily operations and meet production deadlines under minimal supervision.
In a warehouse setting, a fulfillment specialist is in charge of preparing and processing orders in a timely and efficient manner. Their responsibilities include receiving orders and invoices, understanding the needs of clients, participating in loading and unloading deliveries, locating and obtaining orders from particular areas, monitoring the inventory of products, and devising strategies to optimize order fulfillment procedures. Furthermore, as a fulfillment specialist, it is essential to maintain an active communication line with warehouse staff, all while implementing the company's policies and regulations.
Fulfillment associates and fulfillment specialists have different pay scales, as shown below.
| Fulfillment Associate | Fulfillment Specialist | |
| Average salary | $30,740 | $28,565 |
| Salary range | Between $24,000 And $38,000 | Between $22,000 And $36,000 |
| Highest paying City | Puyallup, WA | Reno, NV |
| Highest paying state | Washington | Washington |
| Best paying company | General Electric | General Electric |
| Best paying industry | Technology | Manufacturing |
There are a few differences between a fulfillment associate and a fulfillment specialist in terms of educational background:
| Fulfillment Associate | Fulfillment Specialist | |
| Most common degree | High School Diploma, 38% | Bachelor's Degree, 46% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between fulfillment associates' and fulfillment specialists' demographics:
| Fulfillment Associate | Fulfillment Specialist | |
| Average age | 41 | 38 |
| Gender ratio | Male, 51.6% Female, 48.4% | Male, 47.3% Female, 52.7% |
| Race ratio | Black or African American, 11.5% Unknown, 5.1% Hispanic or Latino, 20.6% Asian, 6.8% White, 55.4% American Indian and Alaska Native, 0.5% | Black or African American, 9.4% Unknown, 5.7% Hispanic or Latino, 19.1% Asian, 6.4% White, 58.4% American Indian and Alaska Native, 1.0% |
| LGBT Percentage | 7% | 6% |