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The differences between fulfillment associates and sales associates can be seen in a few details. Each job has different responsibilities and duties. Additionally, a sales associate has an average salary of $32,167, which is higher than the $30,740 average annual salary of a fulfillment associate.
The top three skills for a fulfillment associate include basic math, customer service and math. The most important skills for a sales associate are customer service, sales floor, and cash handling.
| Fulfillment Associate | Sales Associate | |
| Yearly salary | $30,740 | $32,167 |
| Hourly rate | $14.78 | $15.46 |
| Growth rate | - | - |
| Number of jobs | 248,035 | 579,849 |
| Job satisfaction | - | - |
| Most common degree | High School Diploma, 38% | Bachelor's Degree, 38% |
| Average age | 41 | 41 |
| Years of experience | - | - |
A fulfillment associate is responsible for monitoring warehouse stock inventories, organizing stock shelves, and picking the correct shipment merchandise. Fulfillment associates check items for delivery, inspect the packages for any defects, operate warehouse equipment, update orders on the database, and perform a variety of administrative tasks as needed. They also respond to customers' inquiries and concerns and escalate high-level complaints to the supervisor. A fulfillment associate must have excellent time-management skills and the ability to multitask to assist with daily operations and meet production deadlines under minimal supervision.
Sales associates are responsible for promoting the company's goods or services. They are expected to provide exceptional customer service to prospective buyers. They should be familiar with all features of the company's products or services so that they can answer the customers' inquiries. Sales associates also assist customers in processing their checkouts, refunds, returns, and other needs. They should be customer-oriented, and they should have great communication skills. They should know how to sell their products or services to customers. They are considered the company's representatives on the ground.
Fulfillment associates and sales associates have different pay scales, as shown below.
| Fulfillment Associate | Sales Associate | |
| Average salary | $30,740 | $32,167 |
| Salary range | Between $24,000 And $38,000 | Between $21,000 And $47,000 |
| Highest paying City | Puyallup, WA | New York, NY |
| Highest paying state | Washington | New York |
| Best paying company | General Electric | Barclays |
| Best paying industry | Technology | Manufacturing |
There are a few differences between a fulfillment associate and a sales associate in terms of educational background:
| Fulfillment Associate | Sales Associate | |
| Most common degree | High School Diploma, 38% | Bachelor's Degree, 38% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between fulfillment associates' and sales associates' demographics:
| Fulfillment Associate | Sales Associate | |
| Average age | 41 | 41 |
| Gender ratio | Male, 51.6% Female, 48.4% | Male, 38.4% Female, 61.6% |
| Race ratio | Black or African American, 11.5% Unknown, 5.1% Hispanic or Latino, 20.6% Asian, 6.8% White, 55.4% American Indian and Alaska Native, 0.5% | Black or African American, 10.6% Unknown, 5.1% Hispanic or Latino, 21.4% Asian, 6.9% White, 55.4% American Indian and Alaska Native, 0.6% |
| LGBT Percentage | 7% | 7% |