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Fulfillment associate vs sales floor associate

The differences between fulfillment associates and sales floor associates can be seen in a few details. Each job has different responsibilities and duties. Additionally, a fulfillment associate has an average salary of $30,740, which is higher than the $24,773 average annual salary of a sales floor associate.

The top three skills for a fulfillment associate include basic math, customer service and math. The most important skills for a sales floor associate are math, home health, and sales transactions.

Fulfillment associate vs sales floor associate overview

Fulfillment AssociateSales Floor Associate
Yearly salary$30,740$24,773
Hourly rate$14.78$11.91
Growth rate--
Number of jobs248,035491,791
Job satisfaction--
Most common degreeHigh School Diploma, 38%High School Diploma, 39%
Average age4141
Years of experience--

What does a fulfillment associate do?

A fulfillment associate is responsible for monitoring warehouse stock inventories, organizing stock shelves, and picking the correct shipment merchandise. Fulfillment associates check items for delivery, inspect the packages for any defects, operate warehouse equipment, update orders on the database, and perform a variety of administrative tasks as needed. They also respond to customers' inquiries and concerns and escalate high-level complaints to the supervisor. A fulfillment associate must have excellent time-management skills and the ability to multitask to assist with daily operations and meet production deadlines under minimal supervision.

What does a sales floor associate do?

Salesfloor associates often work with retail establishments. They are either referred to as retail sales associates or retail associates. These associates greet customers as they arrive, assess their needs, and help them find the right products and services. Other responsibilities include operating cash registers, introducing customers to promotions and opportunities, and cross-selling products to increase sales. Also, they assist customers in getting their complaints resolved as well as with their returns and refunds. Job seekers must have excellent customer service skills, relevant retail experience, and a strong knowledge of selling techniques.

Fulfillment associate vs sales floor associate salary

Fulfillment associates and sales floor associates have different pay scales, as shown below.

Fulfillment AssociateSales Floor Associate
Average salary$30,740$24,773
Salary rangeBetween $24,000 And $38,000Between $19,000 And $31,000
Highest paying CityPuyallup, WA-
Highest paying stateWashington-
Best paying companyGeneral Electric-
Best paying industryTechnology-

Differences between fulfillment associate and sales floor associate education

There are a few differences between a fulfillment associate and a sales floor associate in terms of educational background:

Fulfillment AssociateSales Floor Associate
Most common degreeHigh School Diploma, 38%High School Diploma, 39%
Most common majorBusinessBusiness
Most common college--

Fulfillment associate vs sales floor associate demographics

Here are the differences between fulfillment associates' and sales floor associates' demographics:

Fulfillment AssociateSales Floor Associate
Average age4141
Gender ratioMale, 51.6% Female, 48.4%Male, 40.6% Female, 59.4%
Race ratioBlack or African American, 11.5% Unknown, 5.1% Hispanic or Latino, 20.6% Asian, 6.8% White, 55.4% American Indian and Alaska Native, 0.5%Black or African American, 10.3% Unknown, 5.0% Hispanic or Latino, 21.3% Asian, 6.5% White, 56.4% American Indian and Alaska Native, 0.5%
LGBT Percentage7%7%

Differences between fulfillment associate and sales floor associate duties and responsibilities

Fulfillment associate example responsibilities.

  • Manage inventory and troubleshoot technical problems to resolution.
  • Provide on time shipping base on customer SLA standards.
  • Adhere to multiple company safety directives including those govern by OSHA and MSDS.
  • Key accurately and productively using PC's, hand-held computers or other such devices.
  • Upload of that information into a share database on a daily basis with specific SLA requirements.
  • Pack, seal, label, and affix postage to prepare materials for shipping, using an RF scanner.
  • Show more

Sales floor associate example responsibilities.

  • Supervise women's department, manage jewelry department, assist customers on finalizing purchases
  • Obtain training in the operation of the POS system , 10 key, credit card transactions, accounts, etc.
  • Work with other team members to complete sales goals as well as use the POS system to complete guest sales.
  • Prepare quality food products, process accurate register transactions, maintain general appearance and cleanliness of store premises.
  • Advise customers on quality, cuts, and value of jewelry and gems and in selecting mountings and setting for gems.
  • Improve customer solicitation pitch to increase Kohl's credit card application solicitations.

Fulfillment associate vs sales floor associate skills

Common fulfillment associate skills
  • Basic Math, 20%
  • Customer Service, 12%
  • Math, 9%
  • Customer Orders, 9%
  • Ladders, 8%
  • Pallets, 6%
Common sales floor associate skills
  • Math, 37%
  • Home Health, 36%
  • Sales Transactions, 25%
  • Customer Service, 1%
  • Stock Shelves, 0%
  • Back Room, 0%