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Fulfillment associate vs team associate

The differences between fulfillment associates and team associates can be seen in a few details. Each job has different responsibilities and duties. Additionally, a team associate has an average salary of $31,822, which is higher than the $30,740 average annual salary of a fulfillment associate.

The top three skills for a fulfillment associate include basic math, customer service and math. The most important skills for a team associate are PET, reservations, and kids.

Fulfillment associate vs team associate overview

Fulfillment AssociateTeam Associate
Yearly salary$30,740$31,822
Hourly rate$14.78$15.30
Growth rate--
Number of jobs248,035362,158
Job satisfaction--
Most common degreeHigh School Diploma, 38%Bachelor's Degree, 37%
Average age4141
Years of experience--

What does a fulfillment associate do?

A fulfillment associate is responsible for monitoring warehouse stock inventories, organizing stock shelves, and picking the correct shipment merchandise. Fulfillment associates check items for delivery, inspect the packages for any defects, operate warehouse equipment, update orders on the database, and perform a variety of administrative tasks as needed. They also respond to customers' inquiries and concerns and escalate high-level complaints to the supervisor. A fulfillment associate must have excellent time-management skills and the ability to multitask to assist with daily operations and meet production deadlines under minimal supervision.

What does a team associate do?

A team associate is responsible for organizing supply stock and performs cleaning duties to maintain a pleasant shopping experience for the customers. Team associates are usually employed in a shopping industry, providing the best customer service for the consumers by responding to their inquiries and concerns and directing them to their specific needs. They also convey promotional offers and featured products to the consumers, requiring them to have excellent communication and negotiation skills to help the business generate revenues and increase profitability.

Fulfillment associate vs team associate salary

Fulfillment associates and team associates have different pay scales, as shown below.

Fulfillment AssociateTeam Associate
Average salary$30,740$31,822
Salary rangeBetween $24,000 And $38,000Between $21,000 And $48,000
Highest paying CityPuyallup, WAWashington, DC
Highest paying stateWashingtonNew York
Best paying companyGeneral ElectricBain & Company
Best paying industryTechnologyRetail

Differences between fulfillment associate and team associate education

There are a few differences between a fulfillment associate and a team associate in terms of educational background:

Fulfillment AssociateTeam Associate
Most common degreeHigh School Diploma, 38%Bachelor's Degree, 37%
Most common majorBusinessBusiness
Most common college--

Fulfillment associate vs team associate demographics

Here are the differences between fulfillment associates' and team associates' demographics:

Fulfillment AssociateTeam Associate
Average age4141
Gender ratioMale, 51.6% Female, 48.4%Male, 53.7% Female, 46.3%
Race ratioBlack or African American, 11.5% Unknown, 5.1% Hispanic or Latino, 20.6% Asian, 6.8% White, 55.4% American Indian and Alaska Native, 0.5%Black or African American, 11.7% Unknown, 5.6% Hispanic or Latino, 18.8% Asian, 7.0% White, 56.1% American Indian and Alaska Native, 0.7%
LGBT Percentage7%7%

Differences between fulfillment associate and team associate duties and responsibilities

Fulfillment associate example responsibilities.

  • Manage inventory and troubleshoot technical problems to resolution.
  • Provide on time shipping base on customer SLA standards.
  • Adhere to multiple company safety directives including those govern by OSHA and MSDS.
  • Key accurately and productively using PC's, hand-held computers or other such devices.
  • Upload of that information into a share database on a daily basis with specific SLA requirements.
  • Pack, seal, label, and affix postage to prepare materials for shipping, using an RF scanner.
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Team associate example responsibilities.

  • Lead team to sort and designate incoming merchandise/stock, audit, maintain and correct merchandise pricing via POS and terminal.
  • Lead the team by exemplify reliability through punctuality and personal integrity.
  • Enhance leadership and communication skills by interacting with diverse team of coworkers and providing customer service to consumers.
  • Assign responsibilities of maintaining inventory stocks and updating bike accessories parts.
  • Provide advice to complainants on reporting alternatives, conduct mediation, conduct intervention, provide advice and recommendations to leadership.
  • Develop multiple training classes across a broad range of subjects using Microsoft PowerPoint.
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Fulfillment associate vs team associate skills

Common fulfillment associate skills
  • Basic Math, 20%
  • Customer Service, 12%
  • Math, 9%
  • Customer Orders, 9%
  • Ladders, 8%
  • Pallets, 6%
Common team associate skills
  • PET, 25%
  • Reservations, 21%
  • Kids, 11%
  • Customer Service, 8%
  • POS, 8%
  • Sales Floor, 7%