Fulfillment center associate jobs in Germantown, MD - 1,938 jobs

Principal Associate The Principal Associate within the Tech, Cyber, Data, and Resiliency (TCDR) team will strategically apply analytical expertise to proactively identify, measure, and mitigate complex TCDR risks while simultaneously promoting and fostering innovation across the division. This is a highly collaborative role that requires partnerships with Technology, Business, and Second Line teams to identify and mitigate risks. Additionally, the Principal Associate serves as a Dedicated Tech Risk Partner (DTRP) to key technology stakeholders. In this capacity, they function as a trusted risk partner who proactively manages risk by working closely with engineering teams to develop effective, compliant solutions and reporting to the executive leadership. This position is central to driving organizational change through the effective identification, rigorous measurement, detailed analysis, and comprehensive reporting of TCDR risks. The Principal Associate acts as a subject matter expert, tasked with managing and continuously improving Tech Risk Metrics, with a specialized focus on Technology, Compliance, Stability, and Resiliency. They ensure a strong overall control environment across the division by maintaining a strong command of data risk frameworks and regulatory governance. Support the end-to-end execution and continuous improvement of the Risk and Control Self-Assessment (RCSA) program. Finally, the role involves diligent tracking and analysis of the severity of critical incidents, documenting lessons learned, and identifying concrete preventative measures to mitigate future occurrences. Responsibilities Serve as the go-to Tech Risk Partner for assigned engineering and technology teams, providing a "white glove service" approach to ensure all necessary risk management support, guidance, and resources are provided promptly. Proactively work with technical teams to develop and execute clear pathways to achieve compliance, drafting audit responses and reducing regulatory exposure and control failures. Ensure all TCDR governance questions, requirements, and compliance checks are addressed and integrated into new service intake processes, preventing downstream risk and redesign efforts. Participate in Material Tech Change (MTC) reviews to proactively identify and vet potential risk scenarios, assess threat models, and ensure controls are updated to reflect the planned changes to the technology environment. Support RCSA with facilitating cross-functional risk workshops to identify and evaluate inherent risks and control effectiveness, documenting clear conclusions and insights across these technical domains. Conduct thorough control analysis to identify design gaps, missing documentation, or outdated controls, partnering with business leaders to perform risk leveling and ensure appropriate control coverage. Prepare high-quality executive reports that summarize the Tech, Cyber, Data, and Resiliency point of view on technology risks derived from the RCSA process. Foster collaborative relationships with stakeholders across the Second Line and Third-Party Risk Management to ensure risk alignment. Monitor the progress of remediation activities, following up on outstanding control actions or delays to ensure timely risk mitigation. Support control dissertation by managing spreadsheets with up-to-date RCSA materials and comprehensive summaries. Subject Matter Expert for metrics in four categories: Compliance, Resiliency, Release Management, and Stability. Develop and maintain a living standard spreadsheet detailing current metrics, defined metric thresholds, non-compliance triggers, and the associated risk of non-compliance for all four categories. Establish and execute a daily process to report on non-compliant metrics to business partners and engaging engineers. Contribute to the monthly executive deck by explaining the drivers for non-compliance and proposing the path to achieving compliance. Provide detailed quarterly reporting on non-compliant metrics for executive governance forums. Monitor the progress of remediation activities and follow up on outstanding controls actions or delays. Immediately investigate and validate the reported critical incidents and the impact caused by the incident. Document all steps taken, the root cause theory, final resolution/workaround, and the lesson learned to prevent it from occurring again. Feed trend data from repeated technology outage incidents back into the Risk and Control Self-Assessment (RCSA) program to update control narratives or increase the criticality rating of the related control. Basic Qualifications At least 3 years of Cyber & Tech Risk Analysis experience. At least 3 years of experience in Risk Management, Compliance, Audit, or Control Testing. Preferred Qualifications 4+ years of experience in a dedicated role focused on Technology Risk, Cyber Risk, or Business Continuity. 2+ years of consulting experience with client and stakeholder relationships. Excellent written and verbal communication skills, including experience presenting complex risk topics to executive audiences. Relevant professional certification (e.g., CRISC, CISA, or other risk/audit certifications) At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $131,300 - $149,800 for Prin Assoc, Cyber Risk & Analysis Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ********************** Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).