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Fulfillment center associate skills for your resume and career

Updated January 8, 2025
3 min read
Quoted expert
Sonya DiPalma Ph.D.
Below we've compiled a list of the most critical fulfillment center associate skills. We ranked the top skills for fulfillment center associates based on the percentage of resumes they appeared on. For example, 17.5% of fulfillment center associate resumes contained sales floor as a skill. Continue reading to find out what skills a fulfillment center associate needs to be successful in the workplace.

15 fulfillment center associate skills for your resume and career

1. Sales Floor

The sales floor is the area in a company or a business that is specified for retail activities or is designated as the selling area of the shop. A car showroom can be considered a sales floor, as it has cars in its display which are to be sold. A sales floor is generally crowded with sales assistants who are there to help you out while you can search and check out the products. Generally a sales floor has free access to the public and they can observe, view and get information about the product that is being sold.

Here's how fulfillment center associates use sales floor:
  • Major duties include picking items from the sales floor, processing, and packaging orders to be shipped via UPS/USPS.
  • Partner with selling and sales support associates to locate product on the sales floor to fulfill Internet sales orders.

2. Customer Orders

Here's how fulfillment center associates use customer orders:
  • Receive products using radio frequency scanners-pack and ship customer orders -Work around moving machinery
  • Answer incoming calls regarding customer orders and provide consumers with tracking information.

3. Stand-Up Forklift

Here's how fulfillment center associates use stand-up forklift:
  • Operated Stand-Up Forklift, replenishment of the Marketplace.

4. Pallet Jack

Here's how fulfillment center associates use pallet jack:
  • Utilize warehouse equipment (Cherry picker, pallet jack, RF scanner, headset, box cuter, etc.)
  • Build pallets, wrapping pallets, transporting pallets with pallet jack, and sorting packages and pallets.

5. Safety Regulations

Here's how fulfillment center associates use safety regulations:
  • Operated handling equipment and ensured safety regulations are followed.
  • Inspected products for defects and damages.-- Created and maintained safe working environment by maintain work area and upholding safety regulations.

6. Punctuality

Here's how fulfillment center associates use punctuality:
  • Provided punctuality and teamwork in multiple departments as needed.
  • Demonstrated punctuality, efficiency and quality service in online expediting shipping for Amazon customers.

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7. Pallets

Here's how fulfillment center associates use pallets:
  • Transport packed materials to the shipment pallet -Scan single and multiple item orders using a monitor and a hand held scanner.
  • Categorized packages received from inbound belts to the applicable sort belts for scanning to the appropriate pallets for outbound shipping.

8. Cycle Counts

Cycle counts are the procedures used in inventory auditing and enable organizations or businesses to count items in various areas within the organization's warehouse without counting the entire inventory.

Here's how fulfillment center associates use cycle counts:
  • Perform Cycle Counts, validate inventory accuracy information for Inventory RecordDefect Rate.
  • Audit inventory through regular cycle counts.

9. Problem Solve

Problem solve is the process of identifying issues and creating strategies to solve them in order to maintain smooth workflow operations.

Here's how fulfillment center associates use problem solve:
  • Used my experience as part of the recon team to catch problem items that would come through our problem solve queues.
  • Worked in Outbound doing problem solve, meeting daily pack goals, training other associates, shipping out packages.

10. FC

Here's how fulfillment center associates use fc:
  • Updated the pick path to include many new locations throughout the FC, making Picking even more efficient.
  • Maintained a clean and safe atmosphere for myself and other associates within the FC.

11. Dollies

Here's how fulfillment center associates use dollies:
  • Loaded and unloaded items from machines, carts and dollies.
  • See dollies and carts to move merchandise around.

12. WMS

A WMS, warehouse management system, is an application software solution tool utilized to coordinate, control, automate and manage a company's warehouse operations and processes. WMS optimizes the supply chain process by maximizing warehouse efficiency, thereby eliminating errors.

Here's how fulfillment center associates use wms:
  • Monitored and maintained SKU's and locations in WMS to support efficient warehouse processing and maximize space usage.
  • Use of WMS (Warehouse Management System) software, along with High Jump program.

13. RF Scanner

Here's how fulfillment center associates use rf scanner:
  • Use RF scanner and other recording materials to conduct inventory, bin counts, and other related record-keeping.
  • Use RF scanners to scan packages to determine a location within the building.

14. Production Standards

Here's how fulfillment center associates use production standards:
  • Adhered to directed safety, quality, and production standards.
  • Adhere to strict safety,quality and production standards.

15. Troubleshoot Problems

Here's how fulfillment center associates use troubleshoot problems:
  • Pack and ship orders, troubleshoot problems.
  • Followed procedures to troubleshoot problems to resolution.
top-skills

What skills help Fulfillment Center Associates find jobs?

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What soft skills should all fulfillment center associates possess?

Sonya DiPalma Ph.D.Sonya DiPalma Ph.D. LinkedIn profile

Associate Professor, Chair, Academic Policies Committee, Director of MCOM Internship Program, University of North Carolina at Asheville

Be personable and a person someone wants to talk with and work with on a continuing basis. Listening and note-taking skills will be critical. Great employees listen well and ask good follow up questions. Be versatile and adaptable. If you find some downtime between projects, ask how you may help with another project.
Do you want to know more?
Read more about what experts have to say about fulfillment center associate

List of fulfillment center associate skills to add to your resume

Fulfillment center associate skills

The most important skills for a fulfillment center associate resume and required skills for a fulfillment center associate to have include:

  • Sales Floor
  • Customer Orders
  • Stand-Up Forklift
  • Pallet Jack
  • Safety Regulations
  • Punctuality
  • Pallets
  • Cycle Counts
  • Problem Solve
  • FC
  • Dollies
  • WMS
  • RF Scanner
  • Production Standards
  • Troubleshoot Problems
  • Check-In
  • Customer Returns
  • Inventory Control
  • Warehouse Equipment
  • Inbound Product
  • Safety Procedures
  • Slam
  • Computer System
  • Quality Standards
  • TDR
  • Leadership
  • Hand Trucks
  • Safety Standards
  • Pick Orders
  • Pack Orders
  • Water Spider
  • CPT
  • Inventory Accuracy
  • Daily Management
  • RC
  • Outbound Operations
  • Unload Trucks
  • Load Trucks
  • Icqa
  • Hand-Held Scanner
  • Order Sheets
  • Radio Frequency Scanners
  • Sortation
  • Rate Expectation
  • Vendor Returns
  • Delivery Truck

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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