How To Become A Fulfillment Clerk: What It Is and Career Path

What is a fulfillment clerk and how to become one

Updated January 8, 2025

3 min read

If you choose to work as a fulfillment clerk, you'll get the chance to help customers achieve all their shopping goals. As a fulfillment clerk, you'll help with the selection, demonstration, preparation, and loading of merchandise. Obviously, this means that you'll need to be very knowledgeable of all the products that your store sells to customers.

You'll also be expected to respond to any customer inquiries and help resolve any issues or concerns. In some companies, you may perform tasks such as preparing, processing, and packaging orders according to customer requirements. You'll also be expected to maintain a safe and secure work environment by keeping store areas clean and organized.

To succeed as a fulfillment clerk, you need to have strict attention to detail and ensure that you respond appropriately and promptly to customer orders. You'll also need to be able to work in a fast-paced environment. If you're interested in this type of work, typically, all you'll need is a high school diploma or GED.

ScoreFulfillment ClerkUS Average

Salary

2.0

Avg. Salary $25,128

Avg. Salary $59,228

Stability level

6.3

Growth rate -3%

Growth rate 0.3%

Diversity

10.0

Race

American Indian and Alaska Native 0.75%

Asian 7.47%

Black or African American 10.72%

Hispanic or Latino 21.06%

Unknown 4.22%

White 55.78%

Gender

female 61.41%

male 38.59%

Age - 43

Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 43

Stress level

6.3

Stress level is manageable

7.1 - high

Complexity level

7.3

Complexity level is challenging

7 - challenging

Work life balance

6.0

Work life balance is fair

6.4 - fair

Key steps to become a fulfillment clerk

Explore fulfillment clerk education requirements

Most common fulfillment clerk degrees

Bachelor's

29.5 %

High School Diploma

27.5 %

Associate

25.2 %

Start to develop specific fulfillment clerk skills

Skills	Percentages
Customer Inquiries	69.02%
Customer Issues	11.50%
Customer Orders	6.48%
Customer Satisfaction	2.72%
Customer Service	1.23%

Complete relevant fulfillment clerk training and internships

Accountants spend an average of 1-3 months on post-employment, on-the-job training. New fulfillment clerks learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a fulfillment clerk based on U.S. Bureau of Labor Statistics data and data from real fulfillment clerk resumes.

Research fulfillment clerk duties and responsibilities

Utilize voice and RF scanners to fulfill orders accurately and on a timely basis.
Maintain clean and sanitary operating environment; responsible for maintaining cleanliness of receiving area including loading dock and trash areas.
Deliver groceries to customers homes/ businesses.

Prepare your fulfillment clerk resume

When your background is strong enough, you can start writing your fulfillment clerk resume.

You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a fulfillment clerk resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

Choose from 10+ customizable fulfillment clerk resume templates

Build a professional fulfillment clerk resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your fulfillment clerk resume.