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Become A Fulfillment Clerk

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Working As A Fulfillment Clerk

  • Interacting With Computers
  • Communicating with Supervisors, Peers, or Subordinates
  • Documenting/Recording Information
  • Performing Administrative Activities
  • Getting Information
  • Mostly Sitting

  • Repetitive

  • $33,779

    Average Salary

What Does A Fulfillment Clerk Do

General office clerks perform a variety of clerical tasks, including answering telephones, typing documents, and filing records.

Duties

General office clerks typically do the following:

  • Answer and transfer telephone calls or take messages
  • Sort and deliver incoming mail and send outgoing mail
  • Schedule appointments and receive customers or visitors
  • Provide general information to staff, clients, or the public
  • Type, format, or edit routine memos or other reports
  • Copy, file, and update paper and electronic documents
  • Prepare and process bills and other office documents
  • Collect information and perform data entry

Rather than performing a single specialized task, general office clerks have responsibilities that often change daily with the current needs of the employer.

Some clerks file documents or answer phones; others enter data into computers or perform other tasks using software applications. They also frequently use photocopiers, scanners, fax machines, and other office equipment.

The specific duties assigned to clerks will depend on the type of office in which they work. For example, a general office clerk at a college or university processes application materials and answers questions from prospective students. A clerk at a hospital files and retrieves medical records.

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How To Become A Fulfillment Clerk

General office clerks typically need a high school diploma or equivalent and learn their skills on the job.

Education

General office clerks usually need a high school diploma or equivalent.

Courses in using computer applications, such as word processing and spreadsheet software, may be particularly helpful.

Training

General office clerks usually learn their skills while on the job. Their training typically lasts up to 1 month and may include instructions on office procedures, proper phone etiquette, and the use of office equipment.

Advancement

General office clerks may advance to other administrative positions with more responsibility, such as executive secretaries and executive administrative assistants.

Advancement opportunities often depend on work experience and the knowledge of computer applications, such as word processing and spreadsheet software.

Important Qualities

Customer-service skills. Clerks often provide general information to company staff, customers, or the public. They should be courteous and prompt with their responses.

Detail oriented. Clerks perform many clerical tasks, such as preparing bills that require attention to detail.

Organizational skills. Office clerks file and retrieve records. They need to keep records organized to be able to access them quickly and efficiently.

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Fulfillment Clerk jobs

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Fulfillment Clerk Demographics

Gender

Female

61.5%

Male

36.2%

Unknown

2.2%
Ethnicity

White

76.8%

Hispanic or Latino

12.1%

Asian

8.6%

Unknown

2.2%

Black or African American

0.2%
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Languages Spoken

Spanish

75.0%

Italian

12.5%

Mandarin

6.3%

Carrier

6.3%
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Fulfillment Clerk Education

Schools

Grand Rapids Community College

14.0%

University of Phoenix

14.0%

Harrisburg Area Community College - Harrisburg

7.0%

Patrick Henry Community College

4.7%

Vance-Granville Community College

4.7%

Taylor Business Institute

4.7%

Los Angeles Pierce College

4.7%

Brigham Young University

4.7%

Kaplan University

4.7%

Allegany College of Maryland

4.7%

Arizona State University

4.7%

West Chester University of Pennsylvania

4.7%

American InterContinental University

4.7%

University of Missouri - Columbia

4.7%

University of Southern Maine

2.3%

Florida International University

2.3%

University of Scranton

2.3%

University of Florida

2.3%

Rowan University

2.3%

Lewis and Clark Community College

2.3%
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Majors

Business

23.4%

Accounting

10.2%

Health Care Administration

8.6%

General Studies

6.3%

Computer Information Systems

5.5%

Medical Assisting Services

5.5%

Psychology

4.7%

Computer Technical Support

3.9%

Political Science

3.1%

English

3.1%

Information Technology

3.1%

Graphic Design

3.1%

Education

3.1%

Finance

2.3%

Marketing

2.3%

Computer Science

2.3%

Human Resources Management

2.3%

Computer Networking

2.3%

Secretarial And Administrative Science

2.3%

Nursing

2.3%
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Degrees

Bachelors

33.0%

Other

27.9%

Associate

21.3%

Certificate

7.6%

Diploma

6.1%

Masters

2.5%

Doctorate

1.0%

License

0.5%
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Top Skills for A Fulfillment Clerk

CustomerServiceCustomerLiteratureOrdersDataEntrySortFulfillmentDepartmentFulfillmentOrdersUspsPackageManualPalletJackOnlineOrdersInternetOrdersRFDHLComputerSystemStockItemsInventoryLevelsHighVolumeEnvironmentFed-ExAuditGiftCards

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Top Fulfillment Clerk Skills

  1. Customer Service
  2. Customer Literature Orders
  3. Data Entry
You can check out examples of real life uses of top skills on resumes here:
  • Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
  • Performed high level data entry, along with retrieving, and compiling data into prescribed formats for mailing lists and reports.
  • Unloaded containers, sorted boxes of merchandise, shrink wrapped and stacked pallets; lifted 50 lbs.
  • Prepare appropriate merchandise for shipping and settle credit card accounts.Shipping via USPS and UPS.
  • Deliver all incoming overnight packages.

Top Fulfillment Clerk Employers