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Become A Fulfillment Clerk

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Working As A Fulfillment Clerk

  • Interacting With Computers
  • Communicating with Supervisors, Peers, or Subordinates
  • Documenting/Recording Information
  • Performing Administrative Activities
  • Getting Information
  • Mostly Sitting

  • Repetitive

  • $40,522

    Average Salary

What Does A Fulfillment Clerk Do

General office clerks perform a variety of clerical tasks, including answering telephones, typing documents, and filing records.

Duties

General office clerks typically do the following:

  • Answer and transfer telephone calls or take messages
  • Sort and deliver incoming mail and send outgoing mail
  • Schedule appointments and receive customers or visitors
  • Provide general information to staff, clients, or the public
  • Type, format, or edit routine memos or other reports
  • Copy, file, and update paper and electronic documents
  • Prepare and process bills and other office documents
  • Collect information and perform data entry

Rather than performing a single specialized task, general office clerks have responsibilities that often change daily with the current needs of the employer.

Some clerks file documents or answer phones; others enter data into computers or perform other tasks using software applications. They also frequently use photocopiers, scanners, fax machines, and other office equipment.

The specific duties assigned to clerks will depend on the type of office in which they work. For example, a general office clerk at a college or university processes application materials and answers questions from prospective students. A clerk at a hospital files and retrieves medical records.

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How To Become A Fulfillment Clerk

General office clerks typically need a high school diploma or equivalent and learn their skills on the job.

Education

General office clerks usually need a high school diploma or equivalent.

Courses in using computer applications, such as word processing and spreadsheet software, may be particularly helpful.

Training

General office clerks usually learn their skills while on the job. Their training typically lasts up to 1 month and may include instructions on office procedures, proper phone etiquette, and the use of office equipment.

Advancement

General office clerks may advance to other administrative positions with more responsibility, such as executive secretaries and executive administrative assistants.

Advancement opportunities often depend on work experience and the knowledge of computer applications, such as word processing and spreadsheet software.

Important Qualities

Customer-service skills. Clerks often provide general information to company staff, customers, or the public. They should be courteous and prompt with their responses.

Detail oriented. Clerks perform many clerical tasks, such as preparing bills that require attention to detail.

Organizational skills. Office clerks file and retrieve records. They need to keep records organized to be able to access them quickly and efficiently.

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Fulfillment Clerk Jobs

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Fulfillment Clerk Demographics

Gender

Female

62.3%

Male

35.5%

Unknown

2.3%
Ethnicity

White

61.5%

Hispanic or Latino

16.1%

Black or African American

10.0%

Asian

8.9%

Unknown

3.6%
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Foreign Languages Spoken

Spanish

76.5%

Italian

11.8%

Mandarin

5.9%

Carrier

5.9%
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Fulfillment Clerk Education

Schools

University of Phoenix

13.3%

Grand Rapids Community College

13.3%

Kaplan University

6.7%

Harrisburg Area Community College - Harrisburg

6.7%

Arizona State University

4.4%

Patrick Henry Community College

4.4%

Vance-Granville Community College

4.4%

Taylor Business Institute

4.4%

Los Angeles Pierce College

4.4%

Brigham Young University

4.4%

Allegany College of Maryland

4.4%

Murray State University

4.4%

West Chester University of Pennsylvania

4.4%

American InterContinental University

4.4%

University of Missouri - Columbia

4.4%

University of Southern Maine

2.2%

Florida International University

2.2%

University of Scranton

2.2%

University of Florida

2.2%

Lewis and Clark Community College

2.2%
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Majors

Business

23.1%

Accounting

10.8%

Health Care Administration

9.2%

Medical Assisting Services

7.7%

General Studies

6.2%

Computer Information Systems

4.6%

Psychology

3.8%

Computer Technical Support

3.8%

Graphic Design

3.8%

Political Science

3.1%

English

3.1%

Information Technology

3.1%

Education

3.1%

Finance

2.3%

Computer Science

2.3%

Computer Networking

2.3%

Secretarial And Administrative Science

2.3%

Nursing

2.3%

Management

1.5%

General Education, Specific Areas

1.5%
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Degrees

Bachelors

32.0%

Other

28.9%

Associate

22.3%

Certificate

6.6%

Diploma

6.6%

Masters

2.5%

License

0.5%

Doctorate

0.5%
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Top Skills for A Fulfillment Clerk

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  1. Process Customer Orders
  2. Customer Service
  3. Inventory Levels
You can check out examples of real life uses of top skills on resumes here:
  • Process customer orders and make any necessary purchases to fulfill order.
  • Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
  • Receipt of stock and packing supplies along with associated inventory levels is also a responsibility of this position.Manager - Morgan Jones
  • Unloaded containers, sorted boxes of merchandise, shrink wrapped and stacked pallets; lifted 50 lbs.
  • Packaged merchandise for domestic and international shipping, assisted with annual inventory count

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Top Fulfillment Clerk Employers

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