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Become A Fulfillment Coordinator

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Working As A Fulfillment Coordinator

  • Interacting With Computers
  • Getting Information
  • Establishing and Maintaining Interpersonal Relationships
  • Identifying Objects, Actions, and Events
  • Performing Administrative Activities
  • Unpleasant/Angry People

  • Repetitive

  • $32,330

    Average Salary

What Does A Fulfillment Coordinator Do At Volt Information Sciences

* Researches, analyzes and responds to complex order status inquiries by utilizing host systems and communication with factory/supplier contacts.
* Evaluates, analyzes and prioritizes sales needs relative to factory/supplier production and dealer, branch, and Company inventories.
* Assists channel partners in ordering and configuring equipment using on-line ordering tools.
* Researches complex product configurations utilizing all available information sources.
* Initiates requests for information if not available.
* Expedites and traces orders for channel partners through host systems.
* Trains and counsels dealers on order fulfillment programs, incentives and alternative products.
* In order to promote this harmony in the workplace and to obey the laws related to employment, Volt maintains a strong commitment to equal employment opportunity without unlawful regard to race, color, national origin, citizenship status, ancestry, religion (including religious dress and grooming practices), creed, sex (including pregnancy, childbirth, breastfeeding and related medical conditions), sexual orientation, gender identity, gender expression, marital or parental status, age, mental or physical disability, medical condition, genetic information, military or veteran status or any other category protected by applicable

What Does A Fulfillment Coordinator Do At Viva USA Inc.

* Researches, analyzes and responds to complex order status inquiries by utilizing host systems and communication with factory/supplier contacts.
* Evaluates, analyzes and prioritizes sales needs relative to factory/supplier production and dealer, branch, and Company inventories.
* Assists channel partners in ordering and configuring equipment using on-line ordering tools.
* Researches complex product configurations utilizing all available information sources.
* Initiates requests for information if not available.
* Expedites and traces orders for channel partners through host systems.
* Trains and counsels dealers on order fulfillment programs, incentives and alternative products.
* Order Fulfillment Coordinator:
* Start/Stop time not yet determined, but will certainly fall between the hours of 7am
* pm.
* Working in a call-center type environment, so employee will be sitting at desk and logged into call queue most of the day.
* The position serves as a go-between for the client dealers and the client factory personnel.
* Position responsibilities are to answer calls from dealers regarding their complete goods and attachment orders.
* If the employee cannot answer the dealer inquiry with available systems/tools, they will contact factory for further support.
* This position will flex support between the Dealer Support Center (complete goods) and Attachments Support (attachments).
* Bi-lingual capabilities a plus (English/Spanish).
* Strong customer service skills with 3+ years consistent work experience in a call center environment.
* Mostly receiving inbound calls but some outbound required for follow-up on attachments

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How To Become A Fulfillment Coordinator

Information clerks typically need a high school diploma and learn their skills on the job. Employers may prefer to hire candidates with some college education or an associate’s degree, depending on the occupation.

Education

Candidates typically need a high school diploma for most positions. However, employers may prefer to hire candidates with some college education or an associate’s degree. This is particularly true for eligibility interviewers, human resources assistants, and municipal clerks. Courses in social sciences, as well as word processing and spreadsheet applications, are particularly helpful.

Training

Most information clerks receive short-term on-the-job training, usually lasting a few weeks. Training typically covers clerical procedures and the use of computer applications. Those employed in government receive training that may last several months and include learning about various government programs and regulations.

Advancement

Some information clerks may advance to other administrative positions with more responsibilities, such as office supervisor or office manager. With completion of a bachelor’s degree, some human resources assistants may become human resources specialists.

Important Qualities

Communication skills. Information clerks must be able to explain policies and procedures clearly to customers and the public.

Integrity. Information clerks, particularly human resources assistants, have access to confidential information. They must be trusted to adhere to the applicable confidentiality and privacy rules governing the dissemination of this information.

Interpersonal skills. Information clerks who work with the public and customers must understand and communicate information effectively in order to establish positive relationships.

Organizational skills. Information clerks must be able to retrieve files and other important information quickly and efficiently.

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Fulfillment Coordinator jobs

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Top Skills for A Fulfillment Coordinator

CustomerServicePartyVendorsOnlineDataEntryPurchaseOrdersCustomerOrdersInternalDepartmentsCustomerSatisfactionInventoryControlSalesRepsOrderFulfillmentProcessFedexInventoryLevelsCustomerSupportTechnicalSupportExternalCustomersCRMComputerSystemUspsSalesOrders

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Top Fulfillment Coordinator Skills

  1. Customer Service
  2. Party Vendors
  3. Online
You can check out examples of real life uses of top skills on resumes here:
  • Received Customer Choice award for providing excellent customer service.
  • Collaborated with sales and third-party vendors to ensure all digital products were fulfilled to client expectations and Dex Media standards.
  • Process both Online and postal mail orders for merchandise.
  • Managed business administration tasks involving file maintenance, data entry, information management, and records management.
  • Maintain records and logs related to transfer transactions, Purchase Orders and invoices.

Top Fulfillment Coordinator Employers

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