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Become A Fulfillment Manager

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Working As A Fulfillment Manager

  • Communicating with Supervisors, Peers, or Subordinates
  • Getting Information
  • Coordinating the Work and Activities of Others
  • Making Decisions and Solving Problems
  • Establishing and Maintaining Interpersonal Relationships
  • $95,200

    Average Salary

What Does A Fulfillment Manager Do At Brownells

* Operational
* Responsible for warehouse performing at optimal efficiency, though planning, order management, and workload balance and scheduling.
* Establishes standard operating procedures for receiving, handling, storing, and shipping products or materials
* Manages workforce planning to ensure proper staffing in a productive and cost-efficient manner
* Oversees maintenance of warehouse equipment, providing for both preventive maintenance programs and ensures all necessary repairs are completed
* Ensures warehouse safety and compliance programs are adhered to.
* Directs the day-to-day activities of fulfillment, including; order processing, shipping, receiving, maintenance, inventory control, etc.
* Defines and monitors performance metrics to ensure overall performance is aligned with corporate goals and objectives.
* Strategic
* Adheres to budget requirements
* Partner with other department leaders including; compliance, supply chain, customer service, marketing, and finance to ensure achievement of business objectives
* Performs facilities and process planning activities to meet business requirements and maintain continuous improvement environment
* Leadership
* Directs fulfillment staff on daily activities
* Directs team development and engagement in continuous improvement process
* Identifies and addresses opportunities for personnel development of employees and encourages through coaching, mentoring and motivating team members.
* Motivates and encourages a positive performance culture in the fulfillment area.
* Sets, communicates and manages project expectations with team members
* Partners with HR to promote programs that support overall employee engagement and effective conflict resolution.
* Maintains inventory integrity both systematic and physical
* Follows budget and productivity measures
* Recommends equipment requirements and replacements to the Operations leadership in order to upgrade and maintain warehouse productivity and efficiency
* Develops appropriate performance reporting, monitors and communicates to stakeholders.
* Schedule employee training and track adherence

What Does A Fulfillment Manager Do At Ball Corporation/Ball Aerospace

* Primary Purpose of Position:
* Responsible for managing the order fulfillment process.
* Manages direct reports in the order fulfillment process, creates, implements and refines policies, processes and procedures related to order fulfillment and acts as an intermediary to the customer between the supply planning team and account managers for problem resolution.
* Essential Functions:
* Manages the customer order fulfillment team and process.
* Manages business data and its integrity in the ERP system to support the requirements of order fulfillment.
* Manages and assigns responsibility for customer inventory reporting requirements and requests.
* Works in conjunction with production control managers to coordinate fulfillment of product shortages.
* Manages the resolution of any issues around fulfilling customer orders by working in conjunction with direct reports, account managers and customers.
* Performs customer order fulfillment functions as required.
* Works in conjunction with the IT team to develop, implement and automate customer inventory and sales reporting requirements.
* Manages and assigns tracking and reporting requirements of open purchase orders as well as tracking balances of authorized/forecasted production quantities of customer promotions as required.
* Works with demand planning team and account managers to ensure any changes in customer demand are accounted for in the demand planning process.
* Develops and manages a customer order fulfillment satisfaction survey on at least an annual basis

What Does A Fulfillment Manager Do At Comcast

* Partners with the leadership team to develop and execute strategic
* business plans, operational goals, and performance metrics that drive
* dispatch and tech productivity, to ensure a high level of customer
* service and satisfaction.
* Sets departmental goals, including developing and ensuring the
* maintenance of departmental procedures, monitoring, and controlling
* workflow and outage control, utilizing an automated workforce management
* system.
* Implements and continually refines systems and workforce management
* processes to ensure high-quality service delivery.
* Analyzes technical operations, general business, and administrative
* performance to achieve customer satisfaction, system effectiveness, and
* profitability.
* Ensures compliance with NCTA standards.
* Ensures competence and continuity of qualified Dispatch Supervisors
* and staff through optimum selection, training and development, and
* appraisal and motivation techniques.
* Consistent exercise of independent judgment and discretion in matters
* of significance.
* Regular, consistent and punctual attendance.
* Must be able to work
* nights and weekends, variable schedule(s) as necessary.
* Other duties and responsibilities as assigned

What Does A Fulfillment Manager Do At Kiwi Crate

* The Warehouse and Fulfillment Manager is responsible for the daily operations in our facility where we ship product to our wholesale and ecommerce customers.
* Warehouse operations consist of a combination of pick-and-pack and cross-dock fulfillment activities.
* Supervision and direction of a warehouse team of ~15
* people to meet fulfillment and order shipment goals.
* Warehouse team headcount is forecasted to be 30
* people in 2017.
* Scheduling and management of shifts on a weekly basis to ensure appropriate staffing levels.
* As needed - conducting a hiring process for additional staff members on warehouse team; responsible for achieving consensus with team on hire/fire decisions and implementing disciplinary actions when needed.
* Maintaining a pipeline of available workers to support additional needs during peak or growth periods.
* Tracking metrics and performance against goals; presenting in a consistent format and tracking over time to identify trends and anticipate issues.
* Continuously evaluating and improving processes to ensure the safety and proper treatment of the product as well as accuracy and efficiency of picking and shipping orders.
* Maintaining inventory accuracy, availability and visibility, through proper storage and organization practices, as well as periodic cycle counting.
* Reconciliation of physical and electronic inventory systems.
* Upkeep of physical warehouse plant to ensure safety and compliance as well as wellbeing of warehouse team

What Does A Fulfillment Manager Do At Health Dialog

* Mentor and develop staff, manage performance expectations and provide feedback to ensure employees are performing at peak levels
* Ensure direct mail production processes run smoothly and all schedules are adhered to, meeting client goals and expectations
* Make decisions for producing and purchasing of production jobs, process changes and staffing assignments to ensure all jobs are produced with high quality and efficiency
* Oversee production of materials for member distribution to ensure high quality standards and pricing guidelines are met
* Oversee fulfillment operations to ensure our distribution methods exceed client goals

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Fulfillment Manager Demographics

Gender

Male

60.7%

Female

37.7%

Unknown

1.6%
Ethnicity

White

63.7%

Hispanic or Latino

15.2%

Black or African American

10.8%

Asian

6.9%

Unknown

3.5%
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Languages Spoken

Spanish

53.3%

French

13.3%

Italian

6.7%

Chinese

3.3%

Japanese

3.3%

Greek

3.3%

Carrier

3.3%

Cantonese

3.3%

Mandarin

3.3%

Polish

3.3%

Korean

3.3%
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Fulfillment Manager Education

Schools

University of Phoenix

15.3%

New York University

5.4%

Michigan State University

5.4%

Arizona State University

5.4%

Pennsylvania State University

5.4%

DePaul University

5.4%

Iowa State University

5.4%

Brigham Young University

4.5%

University of Utah

4.5%

San Jose State University

4.5%

University of Central Florida

4.5%

Hofstra University

4.5%

Purdue University

4.5%

University of Illinois at Chicago

3.6%

University of North Carolina at Greensboro

3.6%

University of Northern Iowa

3.6%

Ohio State University

3.6%

Texas A&M University

3.6%

Old Dominion University

3.6%

Portland State University

3.6%
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Majors

Business

35.6%

Management

8.7%

Marketing

8.5%

Psychology

5.6%

Communication

4.8%

Finance

4.6%

Supply Chain Management

3.5%

Criminal Justice

3.3%

Liberal Arts

2.7%

English

2.7%

Project Management

2.7%

Political Science

2.5%

Accounting

2.5%

Education

2.3%

Economics

2.1%

Computer Science

1.7%

Human Resources Management

1.7%

Information Technology

1.7%

Journalism

1.7%

Electrical Engineering

1.4%
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Degrees

Bachelors

47.8%

Other

19.6%

Masters

18.1%

Associate

9.3%

Certificate

3.5%

Diploma

0.7%

License

0.5%

Doctorate

0.5%
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Full Time
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Internship
Temporary

Real Fulfillment Manager Salaries

Job Title Company Location Start Date Salary
Americas Fulfillment Manager Microsoft Corporation Redmond, WA Aug 17, 2016 $116,500
Demand Fulfillment Manager Skyworks Solutions, Inc. Irvine, CA Oct 27, 2015 $105,000
Manager of Order Fulfillment Carlisle Brake & Friction Inc. Solon, OH May 10, 2015 $95,243 -
$121,790
Customer Contract Fulfillment Manager Alstom Grid Inc. Charleroi, PA Sep 15, 2011 $90,000 -
$100,000
Order Fulfillment Manager Philips Medical Systems (Cleveland), Inc. Highland Heights, OH Feb 06, 2016 $80,000
Order Fulfillment Manager Lam Research Corporation Fremont, CA Feb 07, 2011 $77,500

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Top Skills for A Fulfillment Manager

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  1. Procedures
  2. Order Fulfillment
  3. ISO
You can check out examples of real life uses of top skills on resumes here:
  • Analyzed policies and procedures regarding Business Class Operations and efficiency, recommended policy changes and instituted process improvement changes where needed.
  • Managed all operations related to order fulfillment for digital microwave communication (device) manufacturer in domestic and international markets.
  • Developed and maintained all ISO 9000 Documentation for areas of responsibility.
  • Provide electronic notification of deliveries and advanced shipment notification to customers and customer vendors.
  • Developed materials & logistics analysis supporting manufacturing, fulfillment and supply chain operations for IBM, contract manufacturing, OEM locations.

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Top Fulfillment Manager Employers

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Jobs From Top Fulfillment Manager Employers

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