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Fulfillment manager vs lead manager

The differences between fulfillment managers and lead managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a fulfillment manager and a lead manager. Additionally, a lead manager has an average salary of $101,883, which is higher than the $91,647 average annual salary of a fulfillment manager.

The top three skills for a fulfillment manager include logistics, continuous improvement and order management. The most important skills for a lead manager are safety procedures, sales floor, and gross margin.

Fulfillment manager vs lead manager overview

Fulfillment ManagerLead Manager
Yearly salary$91,647$101,883
Hourly rate$44.06$48.98
Growth rate6%6%
Number of jobs229,068385,395
Job satisfaction--
Most common degreeBachelor's Degree, 69%Bachelor's Degree, 52%
Average age4444
Years of experience66

What does a fulfillment manager do?

Fulfillment managers are executive professionals who are responsible for supervising all activities that are related to the order processing of a company. These managers must manage the execution of customer orders and ensure that packages are correctly labeled with customers' shipping addresses before dispatching it to their logistics partners for shipping. As the point person between distribution centers and manufacturing plants, fulfillment managers must ensure that the warehouse has a sufficient amount of products to meet the needs of their customers. These managers must also compile reports about the volume of processed orders and submit them to their supply managers.

What does a lead manager do?

A lead manager is primarily in charge of overseeing the progress of a particular office or department. Although the responsibilities will vary depending on their industry, it will typically revolve around producing progress reports, reviewing documentation and transactions, managing the budget, procuring supplies, and devising strategies to generate leads and reach goals faster. Furthermore, as a lead manager, it is essential to spearhead projects and encourage staff, all while implementing the company's policies and regulations.

Fulfillment manager vs lead manager salary

Fulfillment managers and lead managers have different pay scales, as shown below.

Fulfillment ManagerLead Manager
Average salary$91,647$101,883
Salary rangeBetween $61,000 And $137,000Between $73,000 And $140,000
Highest paying CityWindsor, CANew York, NY
Highest paying stateAlaskaAlaska
Best paying companyAccentureTrulia
Best paying industryTechnologyRetail

Differences between fulfillment manager and lead manager education

There are a few differences between a fulfillment manager and a lead manager in terms of educational background:

Fulfillment ManagerLead Manager
Most common degreeBachelor's Degree, 69%Bachelor's Degree, 52%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Fulfillment manager vs lead manager demographics

Here are the differences between fulfillment managers' and lead managers' demographics:

Fulfillment ManagerLead Manager
Average age4444
Gender ratioMale, 63.0% Female, 37.0%Male, 54.2% Female, 45.8%
Race ratioBlack or African American, 6.3% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 6.4% White, 67.0% American Indian and Alaska Native, 0.5%Black or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.2% Asian, 6.4% White, 67.4% American Indian and Alaska Native, 0.5%
LGBT Percentage10%10%

Differences between fulfillment manager and lead manager duties and responsibilities

Fulfillment manager example responsibilities.

  • Manage RMA process and track shortages.
  • Manage orders using customer specific TMS and EDI systems.
  • Manage metrics, KPI, SLA and trends for all costs associate with fulfillment.
  • Manage professional team of employees by developing KPIs, promoting cross-functional training, work flow management, and proven performance.
  • Manage inventory utilizing WMS software to provide more efficient DC flow and ensure complete accuracy in the order fulfillment process.
  • Manage USPS automation mailing planning, material preparation, and performance university-wide.
  • Show more

Lead manager example responsibilities.

  • Lead a team of in home geek squad agents that have the highest productivity in the company.
  • Define processes and procedures for manual and automate testing and implement tools to achieve the overall QA objectives.
  • Manage social media networks for increase public visibility through Facebook.
  • Manage employee payroll activities and effectively evaluate employee performance for promotion opportunities.
  • Manage several customer service incidents and tend to emergencies including the administration lifesaving CPR to a gym patron.
  • Require to be certify in CPR, a and first aid.
  • Show more

Fulfillment manager vs lead manager skills

Common fulfillment manager skills
  • Logistics, 13%
  • Continuous Improvement, 7%
  • Order Management, 6%
  • Process Improvement, 5%
  • Project Management, 5%
  • On-Time Delivery, 5%
Common lead manager skills
  • Safety Procedures, 15%
  • Sales Floor, 12%
  • Gross Margin, 12%
  • PET, 9%
  • Performance Evaluations, 8%
  • Product Knowledge, 7%

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