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Become A Fulfillment Specialist

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Working As A Fulfillment Specialist

  • Handling and Moving Objects
  • Performing General Physical Activities
  • Getting Information
  • Communicating with Supervisors, Peers, or Subordinates
  • Establishing and Maintaining Interpersonal Relationships
  • Deal with People

  • $24,682

    Average Salary

What Does A Fulfillment Specialist Do At Direct Supply

* Oversee large orders ($15K+) from a total order perspective to ensure customers’ delivery and service expectations are met on projects.
* Work with external service providers to obtain and analyze quotes to determine cost for warehousing, installation or other special services via email and phone.
* Work closely with Sales partners and suppliers to ensure an order placement plan is in place to maintain a proper timeline for successful project execution.
* Respond to multiple [pre or post order] requests over the phone or through email with internal and external customers and suppliers.
* Manage and close [Cherwell, customer, supplier] requests in accordance with established goals.
* Provide exceptional customer service to internal and external customers through a focus on quality and timeliness of resolution.
* Hold suppliers accountable to established contracts and escalate to Senior Installation & Fulfillment Specialist when needed.
* Manage the service providers and customer expectations during the installation to identify and resolve problems.
* Identify and execute on opportunities to maximize installation efficiencies and minimize costs associated with large sales orders.
* Participate in projects as assigned by leader, including:
* Department initiatives
* Identify frequent problems occurring with products and suppliers, follow-up with suppliers and escalate when needed.
* Run reporting, analyze data to identify trends, and create resulting action plans.
* Create and maintain SOPs.
* Create efficiencies in the work processes
* Serve as a mentor for new partners.
* Lead one or more sessions of onboarding training acting as subject matter expert.
* Other duties as assigned

What Does A Fulfillment Specialist Do At Yodle

* Efficiently execute against all SLA's (Service Level Agreements)
* Take individual clients from sale to go live.
* Provide MLS (Multiple Listing Service) paperwork to client
* Route MLS paperwork for client/vendor/MLS/Legal signatures as needed
* Deal with common client level MLS questions
* Setup of accounts based on industry and company best practices
* Website builds; experience with HTML and CSS a plus
* SEM (Search Engine Marketing) builds
* Make edits and updates to SEM campaigns and websites based on Client Service requests
* Assist with internal education of SEM and website questions, as well as setup/maintenance processes
* Other responsibilities, as needed
* FULL-TIME:* FullTime
* FUNCTIONAL GROUP:* Customer Service
* ALL ADDRESSES:* Austin, TX
* Job Title:
* Torch X Fulfillment Specialist
* Location:
* N I H 35 Bldg B Suite 100, Austin, Texas

What Does A Fulfillment Specialist Do At Wolters Kluwer

* Learn CT product line, internal systems and processes, as well as jurisdictional rules and regulations in order to effectively serve clients by attending appropriate training courses; completing all self-study reading, exercises, and activities in the prescribed timeline; engaging in one-on-one training with Manager; engaging in supervised processing (approximately 6+ months); accepting critical feedback and implementing suggestions; studying information provided by product management and marketing on an ongoing basis in timely manner; researching and learning how the products fit into customers’ processes and contribute to their business performance; reviewing competitor information to be able to compare and contrast them with CT products; developing an understanding of filing rules and regulations; and engaging on training to utilize internal systems and tools (e.g., Oneworld, CT Advantage, Knowledge Express, Doc Central).
* Field incoming questions or issues regarding products and services the organization provides by responding to incoming internal and external customer requests; gaining a full understanding of customers’ requests; providing comprehensive answers to questions pertaining to products, services, and jurisdictional filing requirements; engaging corporate resources as appropriate to ensure client issues and concerns are resolved (e.g., team leader, service teams); accurately documenting information into systems; capturing common issues to reduce recurring issues and inquiries; and meeting established standards for quality.
* Review and fulfill incoming requests by establishing ongoing rapport with client to facilitate working relationship; gathering all necessary information to ensure documents are properly prepared for submission to Secretary of State (SOS) offices; ensuring the highest accuracy and compliance; monitoring timing requirements of filings; ensuring appropriate fees are secured for filing requirements; submitting documents to the SOS; identifying issues; communicating with the SOS to ensure proper handling or escalation of issues; engaging additional resources to ensure issues are resolved in a timely manner, if necessary; entering and tracking information as it is input into the system; ensuring all entries meet accuracy standards; following customer preferences on deliverables; and maintaining documentation in accordance with timing and accuracy standards.
* Contribute to customer satisfaction and organizational success by working collaboratively and directly with internal and external customers and resources to deliver solutions that exceed customer expectations and minimize customer impacts; managing client expectations on the timing, delivery and scope; and providing feedback on the effectiveness and soundness of policies and procedures in the corporate operations department.
* Participate in department-wide process improvement programs and process best practices by engaging in strategies for process improvement to meet organizational performance plans; and ensuring all activities meet or exceed organizational requirements.
* Represent Wolters Kluwer by developing and maintaining comprehensive knowledge of Wolters Kluwer products, industry trends and general business and financial acumen through various sources and initiatives; communicating in a professional, compelling, and articulate manner of speech, writing and formal presentation; behaving in ways that demonstrate corporate core values and culture; developing professional and positive relationships with customers and colleagues; and maintaining a reputation of competence, integrity and professionalism

What Does A Fulfillment Specialist Do At Ricoh Americas Corporation

* Runs high volume copy machines and performs binding and finishing work.
* Operate high volume scanners.
* Operate image handling software
* Operate MS Office and Email systems
* Ensures convenience copiers are working properly, checking for quality via daily inspections.
* Clears paper jams and informs technicians of specific problems.
* Maintains records for management reports and inventories of supplies needed.
* Distributes office supplies, fax transmissions and mail to company personnel and/or designated drop-off points as required.
* Calculates charges for jobs performed and maintains some billing logs.
* Responds to and coordinates all service calls required by customer.
* May perform filing duties in conjunction with specific customer requests.
* Delivers completed jobs to pre-determined customer locations within and outside of the site.
* Maintains daily meter and service logs.
* May travel between customer's buildings.
* Answers customer questions regarding status or feasibility of job requests.
* Ensures upkeep of convenience copier areas by keeping neat and well stocked.
* Performs duties related to the shipping and/or receiving of materials.
* Uses shrink-wrap machine, paper cutter, hole driller, bindery equipment, jogger, tape machine, stackers, electric stapler and scales in completion of various jobs contracted.
* Uses all copier equipment, calculator, fax machine, postage meter and some PC.
* Performs filing duties, which may include 'purging' and archiving old documents.
* Performs other duties as assigned

What Does A Fulfillment Specialist Do At Lee Enterprises

* Actively monitor and manage hundreds of campaigns across Google/Bing/Facebook
* Manage and execute Amplified Fulfillment PPC strategy (keyword research, ad creation, optimization, competitive research)
* Coordinate with sales team to identify new client opportunities
* Assist in the creation of client proposals
* Analyze and report on campaign performance
* Provide campaign recommendations to sales team
* Keep up to date with PPC industry trends and developments

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How To Become A Fulfillment Specialist

Material recording clerks usually need to have a high school diploma and are trained on the job. There are no formal education requirements for stock clerks and order fillers.

Education

Production, planning, and expediting clerks; shipping, receiving, and traffic clerks; and material and product inspecting clerks need a high school diploma or equivalent.

Production, planning, and expediting clerks need to have basic knowledge of computer applications such as spreadsheet software.

There are no formal education requirements for stock clerks and order fillers.

Training

Material recording clerks usually learn to do their work on the job. Training for most material recording clerks may last less than a month. Production, planning, and expediting clerks’ training can take several months.

Typically, a supervisor or more experienced worker trains new clerks.

Material recording clerks first learn to count stock and mark inventory and then move onto more difficult tasks, such as recordkeeping. Production clerks need to learn how their company operates before they can write production and work schedules.

Advancement

With additional training or education, material recording clerks may advance to other positions within their firm, such as purchasing agent. Clerks in retail establishments can move into the sales department.

Important Qualities

Communication skills. Production, planning, and expediting clerks are frequently in contact with suppliers, vendors, and production managers and need to be able to communicate the firm’s scheduling needs effectively.

Customer-service skills. Stock clerks sometimes interact with customers in retail stores and may have to get the item the customer is looking for from the storeroom.

Detail oriented. Material and product inspecting clerks check items for defects, some of which are small and difficult to spot.

Math skills. Some material recording clerks use math to calculate shipping costs or take measurements.

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Fulfillment Specialist jobs

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Fulfillment Specialist Demographics

Gender

  • Female

    54.6%
  • Male

    43.6%
  • Unknown

    1.8%

Ethnicity

  • White

    78.4%
  • Hispanic or Latino

    12.4%
  • Asian

    6.7%
  • Unknown

    2.0%
  • Black or African American

    0.5%
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Languages Spoken

  • Spanish

    58.5%
  • French

    13.2%
  • Mandarin

    5.7%
  • Chinese

    3.8%
  • Russian

    3.8%
  • Korean

    3.8%
  • Bulgarian

    1.9%
  • Turkish

    1.9%
  • German

    1.9%
  • Cantonese

    1.9%
  • Carrier

    1.9%
  • Italian

    1.9%
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Fulfillment Specialist

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Fulfillment Specialist Education

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Top Skills for A Fulfillment Specialist

OrderFulfillmentOnlineOrdersStrictSafetyDataEntryPayrollPackagesFedexRFScannerPalletJackInventoryControlAuditPhoneCallsSortPurchaseOrdersTroubleshootProblemsHighVolumeInventoryManagementCustomerSatisfactionUspsInventoryLevelsLoanDocuments

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Top Fulfillment Specialist Skills

  1. Order Fulfillment
  2. Online Orders
  3. Strict Safety
You can check out examples of real life uses of top skills on resumes here:
  • Performed various inventory management, data entry, and electronic/standard order fulfillment tasks.
  • Worked directly with Fulfillment Center regarding online orders.
  • Adhere to strict safety, quality and production standards.
  • Verify prescription information entered in the system by data entry or order entry.
  • Managed operational FedEx relationship through order fulfillment, shipment tracking, and communication with parties involved in shipment transaction.

Top Fulfillment Specialist Employers

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