Top Fulfillment Specialist Skills

Below we've compiled a list of the most important skills for a Fulfillment Specialist. We ranked the top skills based on the percentage of Fulfillment Specialist resumes they appeared on. For example, 17.7% of Fulfillment Specialist resumes contained Customer Service as a skill. Let's find out what skills a Fulfillment Specialist actually needs in order to be successful in the workplace.

The six most common skills found on Fulfillment Specialist resumes in 2020. Read below to see the full list.

1. Customer Service

high Demand
Here's how Customer Service is used in Fulfillment Specialist jobs:
  • Review/printed orders Shipped orders to location via UPS Inventory/ Cycle Counts Repaired inventory as needed Customer Service via telephone and email
  • Researched online banking inquiries and correspondence by following procedures and regulations, resulting in deliverance of quality customer service.
  • Strengthened company's brand and reputation by providing exemplary customer service in answering questions and resolving issues.
  • Employed advanced customer service techniques in answering delicate family questions about life insurance benefits.
  • Provided superior customer service on a consistent basis to both internal and external customers.
  • Processed and posted financial transactions timely and accurately to support customer service representatives.
  • Assisted Exchange/Customer Service departments during peak seasons and periods of procedural transition.
  • Provided excellent customer service to customers and all levels of management.
  • Received multiple reviews acknowledging level of dedication to excellent customer service.
  • Position requires providing superior customer service, quality and delivery.
  • Provide support for internal/external sales and customer service.
  • Assist struggling Customer Service Representatives meet project metrics.
  • Insure customer satisfaction by providing great customer service, being detailed in numbers, that leads to lasting customer relations.
  • Acted as liaison between clients and various departments such as Customer Service, IT, Sales, and Data Entry.
  • Issued system modification requests for resolving issues related to the database, customer service, and/or reporting.
  • Support other store functions as needed (Customer Service, Loss Prevention, Inventory Team).
  • Supervised and coordinated the data entry, customer service, and shipping responsibilities for two publications.
  • Partnered with customer service to maintain current job tickets minimizing customer cost for repeat jobs.
  • Worked on computers and answered phones, customer service, helped clean the building, etc
  • Provide customer service and support to print and digital advertising Sales Division and their customers.

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2. Online Orders

high Demand
Here's how Online Orders is used in Fulfillment Specialist jobs:
  • Worked directly with Fulfillment Center regarding online orders.
  • Coordinated and assisted the processing, packaging, and shipping of online orders amounting in estimated $30,000 weekly revenue.
  • Work independently to pick merchandise for all pending online orders and prepare items to be shipped.
  • Reviewed online orders and fulfilled them according to order requirements and special requests.
  • Filled online orders and shipped them out.
  • Shipped online orders from store to customers
  • Managed all online orders for a multi-million dollar picture frame company.

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3. Order Fulfillment

high Demand
Here's how Order Fulfillment is used in Fulfillment Specialist jobs:
  • Fulfilled all marketing and advertising client requests including advertising order fulfillment.
  • Processed and expedited order fulfillment, direct mail objectives
  • Fulfilled all Marketing and Advertising client requests including Hedge Fund news article reprints and Advertising order fulfillment.
  • Front end loader used in order fulfillment
  • Be familiar with services of the organization and their associated functions Perform various other duties as assigned by order fulfillment manager
  • Maintained the efficiency of the shipping and receiving of pharmaceuticals Manual inventory, will-call, and order fulfillment
  • Order fulfillments based on customer transaction.

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4. Data Entry

high Demand
Here's how Data Entry is used in Fulfillment Specialist jobs:
  • Completed data entry tasks to fulfill online marketing objectives
  • Performed various Administrative duties including Data Entry; used Microsoft Excel and Outlook.
  • Maintained and updated various tables on our database used for data entry.
  • Provided extensive training for colleagues on data entry protocol.
  • Received products using a data entry system.
  • Maintain all requirements for accuracy, as a data entry clerk, 06-1995-11-1195
  • Performed data entry of all client correspondence and prepared transmittals.
  • Performed Data Entry * Quality Assurance
  • Issue credits to customer accounts Maintain daily returns related information Pick and pack Data Entry

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5. RF Scanner

high Demand
Here's how RF Scanner is used in Fulfillment Specialist jobs:
  • Maintained and excelled in daily standard proficiency by receiving and relocating inventory products using RF Scanners.
  • Fast paced warehouse environment in which material is collected under a set production standard with the use of an RF Scanner.
  • Stock product in correct location via RF scanner and Stand up reach truck.
  • Use RF Scanners to pick correct items for orders.
  • Worked in outbound department processing customers orders Picked customers orders with RF scanner and placed in correct boxes.
  • Ground and Movexx picking using RF scanner; pack line audits; singles pack; box making.
  • Considered for lead/management position Skills Used Cycle counting, computer use, rf scanner use, attention to detail

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6. Phone Calls

high Demand
Here's how Phone Calls is used in Fulfillment Specialist jobs:
  • Order any 5.3 requests from stores and order using emails or phone calls.
  • Answer large volumes of incoming telephone calls.
  • Make telephone calls to different vendors.
  • Maintained log of incoming phone calls to HedgeWorld..
  • Answer phone calls regarding collateral protection insurance.
  • Handled phone calls from retail and industrial distributors, located proper sales coordinator and forwarded calls to appropriate person.

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7. Inventory Control

high Demand
Here's how Inventory Control is used in Fulfillment Specialist jobs:
  • Managed product by periodically inventory check ensuring just-in-tine office/supply inventory control.
  • Use of computerized inventory control systems.
  • Managed supply chain to aid inventory control, ensure allocation of orders, and replenish forecast imbalances.
  • Experience in the use of computerized inventory controls systems.
  • Handled phone orders and inventory control.
  • Performed inventory controls in accordance with audit standards.
  • Inventory control/Participating in cycle counting of merchandise.Printing Labels.
  • coordinated all aspects of materials control for global and national Learning Center training sessions implemented inventory control system to optimize efficiency

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8. Fedex

high Demand
Here's how Fedex is used in Fulfillment Specialist jobs:
  • Tasked with receiving interdepartmental correspondence and routing FedEx packages to designated areas.
  • Performed shipping of over 1.5K weekly OM400 tracking devices, matched quantity against packing slip prior to shipping utilizing FedEx account.
  • Designed Plano grams for use in store setup -Implicated the use of UPS, FEDEX, USPS online services for mass shipping
  • Provide assistance with in & out bound (FedEx) shipping documents PHI business/personal for over 1200 employees.
  • Handle computer processing of orders and labels (UPS, USPS, FedEx programs).
  • Set up assigned letters as certified mail or FedEx to be handled.
  • Expedite data entry and processing shipments using FedEx and UPS shipping software.
  • Worked extensively with UPS WorldShip, FedEx, and commercial invoicing.
  • Prepared documents to be sent out to new customers via FedEx.
  • Process and maintain FedEx, Copiers and UPS billing.
  • Prepared shipping labels using UPS and FedEx systems.
  • Support FedEx Office Sales teams with new engagements.
  • Unloaded and organized incoming UPS and FedEx packages
  • Fax to secure fax lines or ship via USPS, UPS, FedEx.
  • Process packages on UPS and FedEx online manifest computer systems for commercial and residential deliveries 4.

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9. Outbound Calls

high Demand
Here's how Outbound Calls is used in Fulfillment Specialist jobs:
  • Make outbound calls to customers for accurate verification of contact information and address for policy information to be sent.
  • Collected Necessary data from previous employment for employees Outbound calls Over 60 calls a day
  • Placed outbound calls to follow-up on customer inquiries not immediately resolved.
  • Qualified students for enrollment * Modified records and navigated between multiple data bases * Took inbound calls as well as outbound calls
  • Provided support via inbound and outbound calls regarding software, hardware, procedural questions, and network connectivity for all stores.
  • Verify Insurance for borrowers of multiple accounts via outbound calls to insurance companies and verifying on Insurance Carrier Websites.

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10. Purchase Orders

high Demand
Here's how Purchase Orders is used in Fulfillment Specialist jobs:
  • Ensured that incoming materials reconciled to purchase orders.
  • Create purchase orders and track deliveries for items ordered by customers and shipped in house or by outside sources.
  • Facilitate logistical warehouse delivery of 2000+ monthly purchase orders from 200+ suppliers.
  • Created and managed purchase orders for all outside vendors.
  • Solve problems with purchase orders.
  • Process inventory purchase orders in Society Mart and ensure they are delivered in a timely manner to vendor.
  • Run DART reports weekly for vendor late purchase orders, Autobill exceptions, and Safety Stock.
  • Processed all inbound purchase orders for both national and direct store delivery accounts.

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11. Troubleshoot

high Demand
Here's how Troubleshoot is used in Fulfillment Specialist jobs:
  • Managed inventory and troubleshoot technical problems to resolution.
  • Answered customers' questions regarding on-line booking products, provided technical support to users via telephone and troubleshoot any problems.
  • Tasked with placing and troubleshooting all orders from our Customer Rewards Online Platform for local and international rewards participants.
  • Assisted Help Desk technicians with device installation, support and troubleshoot PC equipment, servers, and related systems
  • Worked with all internal departments at each stage of the process to resolve/troubleshoot technical or client issues.
  • Adapted to constantly changing software that was specifically designed for the company & aided in troubleshooting.
  • Adhered to safety, quality and production standards; troubleshoot problems to resolution and packed orders.
  • Specialized in quality control, troubleshooting and resolving customer issues, as necessary.
  • Assist in troubleshooting problems with data extract files and other print automation issues.
  • Monitored and troubleshoot issues using JIRA from creation until ticket closure.
  • Test functionality of scanner and IR hardware and troubleshoot.
  • Pack and ship orders troubleshoot problems to resolution.
  • Maintained forklift equipment by troubleshooting breakdowns, performing preventive maintenance, recommending repairs and performing routine pre and post inspections.
  • Provided the proper information to answer questions, troubleshooting issues, and resolvecomplaints.

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12. Sort

high Demand
Here's how Sort is used in Fulfillment Specialist jobs:
  • Verified domestic/international addresses, sorted and processed incoming/outgoing mail.
  • Sorted all correspondence and routed information to appropriate departments.
  • Warehouse experienced including pelleting and sorting.
  • Worked on a team that helped during holiday season set records for over 150,000 packages sorted on a shift.
  • Managed a wide assortment of responsibilities from shipping & receiving functions, inventory control, daily orders processing.
  • Worked in Fulfillment area with duties that included Packaging, Sorting, Shipping and Processing new orders.
  • Load trucks, scan items to proper location, trans shipment, and flat sorting.
  • Sorted and routed inbound and outbound mail and faxed insurance information to dealers and customers.
  • Assisted Domestic and International guests with booking their vacation reservations to the Disneyland Resort.
  • Packaged, labeled, sorted products and quality assurance experience checking for defects.
  • Sorted incoming disclosures by date and time and put in correct colored folders.
  • Cash room counted, sorted, balanced everyday sales for the store.
  • Filled measured vials with product, package assorted vials into boxes.
  • Stack and sort materials in accordance to instructions on sort slide.
  • Batch sorted mail by zip code for shipping cost savings.
  • Sorted mail and prepared letters and parcels for shipping.
  • Sorted mail according to Mutual Fund and Brokerage statements.
  • Identify and sort equipment needed for work orders.
  • Sorted, packed and shipped customer service orders.
  • Loaded sorted mail in delivery trucks.

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13. Technical Support

high Demand
Here's how Technical Support is used in Fulfillment Specialist jobs:
  • Provide technical support/services on office machines.
  • Provided order management, product and technical support services to Enterprise customers and partners in AMER region.
  • Lead the team in technical support, testing and integration for large corporate clients and CTM Sales.
  • Provided Tier 2 support to a team of 10 technical support specialists.
  • Trained the technical support staff on product updates and current issues.
  • Communicated with technical support when devices appeared faulty or were not operating properly.
  • Provided high level technical support for technicians in the Dade and Broward County markets including provisioning and detailed customer account management.

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14. Internal Departments

average Demand
Here's how Internal Departments is used in Fulfillment Specialist jobs:
  • Collaborate with internal departments in developing and managing a database management system.
  • Communicate labeling and packaging needs to internal departments.
  • Interacted with clients and internal departments to answer standard inquiries.
  • Identified appropriate data sources and coordinated with internal departments and outside sources for documentation on client transactions.
  • Contacted customers and other internal departments as needed to verify information and ensure requests were fulfilled accurately.
  • Worked collaboratively with customers and other internal departments to manage, monitor and deliver against service level agreements.

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15. Pallet Jack

average Demand
Here's how Pallet Jack is used in Fulfillment Specialist jobs:
  • Trained and experienced In the operation of all warehouse equipment, such as A forklift and pallet jack.
  • Receive deliveries from UPS, FedEx, and freight via forklift or pallet jack.
  • Used various equipment including pallet jack to move deliveries from loading dock to offices.
  • Transport products via forklift, high reach, and electric pallet jack.
  • Can Operate forklift, pallet jack, and power tools
  • Operated fork-lifts, pallet jacks, and cherry pickers.
  • Worked with a pallet jack almost the entire time.
  • Earned myforklift certification and I loaded and unloaded truck using forklift or pallet jack.
  • Fill orders Load truck Order induction Electric pallet jack

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16. Office Supplies

average Demand
Here's how Office Supplies is used in Fulfillment Specialist jobs:
  • Managed organization processes around ordering office supplies and stationery.
  • Manage purchasing and buying of all tools, products, and office supplies.
  • Purchased hardware and office supplies; maintained inventory.
  • Maintain inventory of toner and office supplies.
  • update manuals & other documents.-Order office supplies-Weekly reports-Bank Deposits-Web Site Designs/content writer (WordPress, Wix, Joomla, Html/CSS)
  • Order office supplies -Weekly reports -Bank Deposits -Web Site Designs/content writer ( WordPress Wix Joomla Html/CSS)

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17. Usps

average Demand
Here's how Usps is used in Fulfillment Specialist jobs:
  • Scanned large products for shipping in their own box and applied UPS, FED EX and USPS shipping Labels.
  • Establish and utilize online postage account with USPS, UPS Ground and UPS Freight.
  • Prepared domestic and international packages; shipped using UPS and USPS.
  • Prepare daily orders for shipping via UPS and USPS
  • Updated addresses information system after receiving change of address requests or undeliverable notifications from the USPS.
  • Prepare daily orders for shipping via UPS and USPS Count inventory as needed

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18. Inventory Management

average Demand
Here's how Inventory Management is used in Fulfillment Specialist jobs:
  • Contributed to store inventory management by processing buys of used merchandise from customers and processing/pricing new purchases in
  • Work closely with Inventory Management personnel to ensure adequate inventory levels are maintained.
  • Performed various inventory management, data entry, and electronic/standard order fulfillment tasks.
  • Become proficient with company s inventory management software.
  • Coordinated inventory management on fulfillment materials and stock.
  • Order fulfillment and wireless inventory management.
  • Inventory Management including daily management, cycle counts, and full physical inventory counts.
  • Key Responsibilities were product fulfillment & shipping, Inventory Management, NetSuite CRM,

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19. Fulfillment Process

average Demand
Here's how Fulfillment Process is used in Fulfillment Specialist jobs:
  • Implemented fulfillment process for domestic & international orders generated from two different sites while supervising domestic staff.
  • Enabled creation of business solutions to enhance service fulfillment processes through group facilitation.
  • Managed and coordinated open enrollment fulfillment processes for more than 25 clients.
  • Solve problems and make informed decisions that enhance the fulfillment process.
  • Managed the circulation fulfillment process of multiple major direct mail programs.
  • Address Advertiser s Internet/landing page design or fulfillment process question.
  • Assisted in the developing the prep-file CD fulfillment process.
  • Handle the daily fulfillment processing.
  • Provide support and guidance to facilitate of the order fulfillment process Record necessary information into the system to facilitate follow-ups.
  • Researched suppliers; negotiatedcontracts for product fulfillment processing.
  • Manage workload by monitoring progress of the fulfillment process in order to achieve defined timeline commitments to advertisers and Sales.
  • Oversee the customer order fulfillment process to ensure all orders are shipped within 3 days.

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20. High Volume

average Demand
Here's how High Volume is used in Fulfillment Specialist jobs:
  • Order high volume / seasonal product for very volatile markets in Western and Southwestern, and South Central US.
  • Earned award for ability to quickly and accurately process high volume of accounts.
  • Used Excel due to high volume for returns and phones being shipped.
  • Answer High volume inbound calls, schedule specialty appointments for patients.
  • Managed high volume workload while upholding the highest quality standard
  • Maintain high volume in a fast paced environment.
  • Handled daily transactional accounting for high volume client.

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21. Special Projects

average Demand
Here's how Special Projects is used in Fulfillment Specialist jobs:
  • General administrative duties, special projects and documenting customer calls.
  • Assist department with special projects and fill in when department members are out of the office.
  • Assisted fulfillment manager on special projects.
  • Managed special projects that encouraged increased productions Created training material for new processes.
  • Performed technical writing functions for leadership on special projects and preparedness activates using WebEOC and other emergency management technologies.
  • Developed and executed a territory business plan, allocating resources and delivering special projects to maximize sales.

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22. SEO

average Demand
Here's how SEO is used in Fulfillment Specialist jobs:
  • Assisted and facilitated an external website team's tasks to ensure product deadlines were met, which included creating SEO content.
  • Managed SEO for clients utilizing Search Engine Console, other Google and non-Google systems.
  • Researched and modified clients' SEO.
  • Recommended changes to websites based on best SEO practices Successfully worked within multiple teams to improve visibility for clients

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23. Customer Orders

average Demand
Here's how Customer Orders is used in Fulfillment Specialist jobs:
  • Picked customer orders and labeled appropriately to ship.
  • Monitored and updated data tracking systems such as inventory and fulfillment reports of the distribution center's stock and customer orders.
  • Acted on behalf of small businesses in the role of personal shopper, accurately taking and filling customer orders for products.
  • Supported distribution process of ticket sales by processing customer orders, group and individual, via mail and interest sales.
  • Pick, pack and ship customer orders, receive/stow product, ensure inventory accuracy, unload/load trucks as needed.
  • Stow, pick, and pack customer orders; perform quality assurance checks on outbound merchandise.
  • Picked, packed and shipped customer orders, in a fast paced, detail oriented environment.
  • Worked as part of a team to fulfill customer orders while maintaining quality control of merchandise.
  • Pick, pack and ship daily customer orders according to published standards and deadlines.
  • Process customer orders by picking, packing, and shipping the customer shipments.
  • Used fork lift to fulfill customer orders in a timely and efficient manner.
  • Maintain a high degree of accuracy with picking and checking customer orders.
  • Work with cutting edge technology to pick customer orders fast and efficiently.
  • Processed and handled customer orders to the Caribbean/South America Region and Canada.
  • Ensured accuracy of customer orders by packing and fulfilling products.
  • Received and entered all customer orders via fax and email.
  • Required to pick, pack, and ship customer orders.
  • Picked and packed customer orders, verifying order information.
  • Utilize UPS World Ship for shipping of customer orders.
  • Pick customer orders from around the warehouse Label boxes

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24. Quality Standards

average Demand
Here's how Quality Standards is used in Fulfillment Specialist jobs:
  • Assured adherence to corporate quality standards of material produced.
  • Meet and exceed productivity requirements and quality standards.
  • Engaged in hands on operations to inspect and ensure quality standards were being met.
  • Inspected 500 pieces of finished product daily, according to established quality standards.
  • Maintained quality standards as required by the management team.
  • Prepared all Heloc packages at minimum productivity and quality standards (20 per hour).
  • Prepared pre-approval packages at minimum productivity and quality standards (100 per hour).

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25. External Customers

average Demand
Here's how External Customers is used in Fulfillment Specialist jobs:
  • Fostered a cooperative and productive work environment with service teams and external customers.
  • Demonstrated integrity and professionalism when dealing with internal and external customers.
  • Received several prestigious awards from both internal and external customers.
  • Handle incoming projects/events for Internal and External customers Problem solving for issues that arise within departments and seek solutions and alternatives.
  • Established and maintained a high level of positive working relationships with internal and external customers, ensuring satisfaction with company services.
  • Work collaboratively in order to prioritize and verify delivery of supplies to internal and external customers.

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26. Client Information

average Demand
Here's how Client Information is used in Fulfillment Specialist jobs:
  • Provide clerical and office administration support, handling client information across departments.
  • Utilized company databases to input and export client information.
  • Insert client information for BCBS of AL during Medicare open enrollment.
  • Keep client information such as credit card information and addresses secure.

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28. Providers

low Demand
Here's how Providers is used in Fulfillment Specialist jobs:
  • Maintained strong communication with providers, supervisors and supporting staff.
  • Take incoming calls from interested medical providers.
  • Develop professional relationships with providers.
  • Coordinate pickup of products with internal departments, warehouse personnel, transportation carriers, and third party service providers.
  • Manage database, interview job candidates, submit job candidacy and manage providers while they are on assignment.
  • Coordinated shipping and logistics with third party logistics providers and ensure compliance with import and export regulations.
  • Used multiple computer systems while using communication via phone to talk with providers about potential job openings.
  • Attend weekly training to stay on top of new offerings from Google and network providers.
  • Recruit and cold call medical providers to actively fill open jobs looking for assistance.
  • Recognized consistently as one of the top performers and quality service providers.
  • Educated and acted as a consultant to providers on current market trends.
  • Sell Barton Associates to providers who were undecided on working contract jobs.
  • Research and remittance advice Oversee final stage of approval process for providers
  • Manage, organize and maintain a database of medical providers.
  • Confirmed availability of impression inventory for owned and operated digital properties, third party networks and retargeting providers.
  • Type my conversation with providers in salesforce as they happen.
  • Interview and communicate with providers Staff jobs nationwide Manage providers while on assignment

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29. Customer Information

low Demand
Here's how Customer Information is used in Fulfillment Specialist jobs:
  • Verify correct service, address, and customer information and ship products to customers.
  • Scanned daily customer information for BCBS of AL individual/Family policies changes.
  • Maintained confidentiality of customer information, privacy, situations, and circumstances.
  • Gathered and verified all required customer information for tracking purposes.
  • Worked in warehouse performing re-box; retrieving broken boxes and moving the material to new boxes while keeping customer information secure.
  • Schedule targeted field work using internal reporting system and customer information, as well as sampling and follow-up.

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30. Equity

low Demand
Here's how Equity is used in Fulfillment Specialist jobs:
  • Processed documentation for Conventional, Non-Conforming and Home Equity Loans.
  • Represented the Equity department as a point of contact to help peers understand and connect to enterprise and competitive issues.
  • Processed Home Equity Loan and Home Equity Line of Credit with approval authority of $250,000.
  • Led pilot program in the role of liaison between First Mortgage and Home Equity.
  • Prepared Home Equity Closing documents and mailed to member.
  • Prepare Home Equity Task packages for processing.
  • Home Equity 50a6 Cash-out loans.
  • Verified Home Equity disclosures received from processing are correct and mail out to member in a timely manner.

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31. EX

low Demand
Here's how EX is used in Fulfillment Specialist jobs:
  • Coordinate with provisioning to verify/finalize customer acceptance of service, confirming service is working as expected to initiate billing.
  • Identified and escalated process/policy issues or omissions, made recommendations to resolve or improve utilizing existing Change Management procedures.
  • Managed warehouse operations ensuring all North America and Latin America orders were fulfilled to meet customer expectations.
  • Project evaluation, development and tracking services also provided to coordinate activities between internal and external teams.
  • Created and utilized reports generated from mortgage information management systems including Passport, Excel and OCIE applications.
  • Achieved excellent customer relationship management by establishing and maintaining key relationships with internal and external clients.
  • Assist with clearing documentation exceptions per policy and in resolving internal/external client concerns as they arise.
  • Researched ownership and beneficiaries for unclaimed insurance benefits using LexisNexis, direct phone and email contact.
  • Performed comprehensive underwriting risk analysis and loan reviews for solutions to complex mortgage questions and complaints.
  • Audited and quality reviewed executed loan packages, ensuring adherence to retail lending policy guidelines.
  • Evaluated and recommended changes to existing work methods and computer systems to increase operational efficiency.
  • Execute inventory variance requests submitted by warehouse managers and attain necessary approvals from upper management.
  • Maintained quality and accuracy standards set by management team while meeting and/or exceeding productivity quotas.
  • Facilitated beneficial working relationships with external suppliers and internal working departments within the company.
  • Establish a professional working relationship with vendors/suppliers with clear expectations and frequent follow up.
  • Monitor and intervene in loan applications with potential problems as necessary to expedite resolution.
  • Received achievement certificate for exceptional performance, dedication, and outstanding customer satisfaction.
  • Audit executed loan packages to ensure documentation requirements meet retail lending policy guidelines.
  • Managed key customer and other complex complaints by providing timely and efficient resolution.
  • Review and format daily excel reporting from Verizon Wireless central returns warehouse.

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32. Customer Accounts

low Demand
Here's how Customer Accounts is used in Fulfillment Specialist jobs:
  • Position Requirements: Critique official documentation, pertaining to customer accounts prior to distribution.
  • Added appropriate activity to customer accounts.
  • Reviewed customer accounts and worked with auto dealers on spending levels
  • Managed the maintenance of customer accounts.
  • Enter orders into the system to start new customer accounts.
  • Assigned to 100+ customer accounts, ensuring a high level of company service and satisfaction to customers as a team lead.

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33. Cycle Counts

low Demand
Here's how Cycle Counts is used in Fulfillment Specialist jobs:
  • Assist with inventory & weekly cycle counts & provided direct support as needed to assure daily corporate request are processed timely.
  • Run daily reports using RF scanning gun, perform daily cycle counts and research all inventory discrepancies should they occur.
  • Inventory Accounting, Monitoring Inventory movements, cycle counts, corrections and research.
  • Performed moves, replenishment, and cycle counts on product.
  • Make inventory adjustments and cycle counts.
  • Assist in inventory cycle counts.
  • Perform cycle counts and inventories 7.
  • Fulfilled both internal and external orders Ensured inventory accuracy Performed cycle counts regularly to correct inaccurate inventory

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34. Suite

low Demand
Here's how Suite is used in Fulfillment Specialist jobs:
  • Print and consolidation loan applications, Microsoft Suite, application reports, organization
  • Experienced office worker and administrator, effectively coursed in the use of most office desktop applications including Microsoft Office Suite.
  • Managed the fulfillment of the Jane's electronic data to a suite of Internet accessible products.
  • Entered 200-300 new and perspective clients into NetSuite database on a daily basis.
  • Utilize multiple production programs and Microsoft Suite.
  • Demonstrate the ability to understand the relationship between Saleforce.com, NetSuite and home-grown system.
  • Used Adobe Creative Suites and Microsoft Office software extensively.
  • Utilized Sendsuite to process transactions and locate merchandise.

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35. SLA

low Demand
Here's how SLA is used in Fulfillment Specialist jobs:
  • Provide administrative support to Human Resources and office staff, including reception, filing, form completion and translation.
  • Answered Internet inquiries and collaborated on translation and proofreading of (VRU) Voice Response System.
  • Interacted extensively with vendors to organize special tours, translation services, regional guides, etc.
  • Helped translate website content, documents, and blogs.
  • Assist staff members to translate between customer and expeditor.

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36. Production Standards

low Demand
Here's how Production Standards is used in Fulfillment Specialist jobs:
  • Adhere to strict safety, quality and production standards during this process.
  • Learn and adhere to strict safety quality and production standards.
  • Required to understand all aspects of production/production standards initiated, in combination with quality for operating a forklift and cherry picker.
  • Meet and exceed daily productivity quotas to meet established production standards.
  • Reached production standards and worked effectively in a fast-paced environment.
  • Adhered to all safety, quality, and production standards while working efficiently in warehouse environment packing and shipping orders.

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37. Outgoing Shipments

low Demand
Here's how Outgoing Shipments is used in Fulfillment Specialist jobs:
  • Examine container contents and compare with packing slip to verify accuracy of outgoing shipments.
  • Verified and kept records on incoming and outgoing shipments and prepares items for shipment.
  • Evaluated all documentation and records of orders Followed procedures and processes for vendor management Ensured accuracy of incoming and outgoing shipments
  • Coordinated incoming and outgoing shipments and placement of materials to facilitate movement of materials according to priorities and space allocations.
  • Review outgoing shipments to ensure all necessary documents are completed accurately.
  • Facilitated inventory and kept accurate records of all incoming and outgoing shipments.

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38. Timely Fashion

low Demand
Here's how Timely Fashion is used in Fulfillment Specialist jobs:
  • Applied customer service skills while communicating with vendors and manufacturers, in order to expedite material in a timely fashion
  • Packaged delicate orders safely and in a timely fashion.
  • Received and filled orders in timely fashion Quality control and defective product replacement Handled customer service issues and processed returns
  • Fill order carts to be sent to pack station associates, so that orders go out in a timely fashion.
  • Received and processed orders for materials and merchandise in a timely fashion and according to company p0licy.
  • Assure that all CPT totes are located in a timely fashion to assure 100% success.

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39. CRM

low Demand
Here's how CRM is used in Fulfillment Specialist jobs:
  • Maintained installation expectations, triggered shipments, utilized corporate CRM Ticketing system and provided 1st class customer service.
  • Developed strong proficiency in the utilization and optimization of CRM software.
  • Verified account information in A-CRM for search engine management and internet yellow pages.
  • Constructed pivot tables from Excel spreadsheets using data extracted from sales pipeline and Zoho CRM.
  • Manage customer profiles and requirements through CRM database and manage floor stock contracts and forecasts for optimal on-time performance.
  • Managed SAP CRM complaints and created monthly reports compiling YTD complaints for the S&OP meetings

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40. Sales Representatives

low Demand
Here's how Sales Representatives is used in Fulfillment Specialist jobs:
  • Trained 24 inside sales representatives on web based customer support applications and their capabilities as well as internal administrative tools.
  • Consulted with sales representatives did follow up on orders; promoting return business.
  • Communicated with clients and sales representatives regarding all aspects of their projects.
  • Coordinated with sales representatives of Morris newspapers in composing, arranging, and dispatching Daily Deals online advertisements.
  • Receive and process marketing collateral material orders from company sales representatives and external agents.
  • Processed orders, handled all customer service correspondence, tracked and distributed of leads to sales representatives.

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41. Service Levels

low Demand
Here's how Service Levels is used in Fulfillment Specialist jobs:
  • Maintain daily production, quality and service levels.

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42. Internal Clients

low Demand
Here's how Internal Clients is used in Fulfillment Specialist jobs:
  • Provide administrative fulfillment support to internal call center personnel, project management and various other internal clients.
  • Assist external and internal clients with daily maintenance of their accounts.

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43. QA

low Demand
Here's how QA is used in Fulfillment Specialist jobs:
  • Support the pilot launch of Inventory Listings product during the commercial launch by assisting with QA.
  • Assisted with UAT testing prior to launch using QA SAP and QA GTL.
  • Performed QA on deliverables prior to delivery.

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44. HR

low Demand
Here's how HR is used in Fulfillment Specialist jobs:
  • Improved order flow while minimizing re-work by identifying improvement opportunities through daily, weekly and monthly monitoring of process metrics.
  • Verified critical customer information through the primary utilized system, taking appropriate action based on best practices.
  • Streamlined variance process resulting in more efficient processing and more accurate warehouse inventory throughout the company.
  • Maintained effective control of inventory and re-ordered supplies through a management designated ordering specialist.
  • Assisted nationally based businesses place local advertising in three publications.
  • Collected customer orders, ensuring accuracy of order through completion.
  • Managed communication with client and project team throughout project execution.
  • Continued to provide excellent customer service through several corporate mergers.
  • Project management for HR and operational initiatives.
  • Fostered a greater sense of trust between supply chain and the field through rapid and reliable responses to every request.
  • Coordinated and processed customer's files through a software called JAAMS to verify and ensure productivity as well as adequacy.
  • Provide support to key accounts operations leads for OtterBox three main customers AT&T, Verizon and Sprint.
  • Use pallets, shrink wrap, and pallet binding materials to ship material and parts, when needed.
  • Help out or lead in other areas when needed (scanning, sorting, throwing, wrapping).
  • Processed a variety of client service requests and administrative functions through phone inquiries, email and written documentation.
  • Managed new customer installations from the time a new phone system is sold through their first live call.
  • Pulled client data through dealer management systems to create digital marketing campaigns using ENG and TCL statements.
  • Coordinate and satisfy all reservations made through third parties distribution channels for merchant model and wholesale partners.
  • Close mortgage loans through the verification of accurate information and by ensuring the completion of required documentation.
  • Activated Gift Cards, Sorted Mail Letters with the proper envelope, scanned high class packages through UPS

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45. WMS

low Demand
Here's how WMS is used in Fulfillment Specialist jobs:
  • Receive new products into the WMS system to be put into the warehouse.
  • Processed customers' orders and verified accuracy via WMS.
  • Printed orders from WDS and dropped orders in WMS.
  • Coordinated with unit co-workers and managers to ensure WMS automated system was up to date and results were accurate and current.
  • Load and unload trucks, perform weekly and monthly cycle counts, and utilize various WMS to perform daily warehouse operations.
  • Processed shipping labels utilizing WMS database scanning system, identifying location, weight, product, store number and quantity.

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46. Company Policies

low Demand
Here's how Company Policies is used in Fulfillment Specialist jobs:
  • Perform internal audits of laptop inventory in compliance of company policies and regulations.
  • Trained the Fulfillment Specialists in the proper operational procedures and functions and explained company policies.
  • Follow company policies and procedures regarding work quality, dress code and regulatory compliance.
  • Train, coach and manage team members in company policies and procedures.
  • Managed warehouse operations and maintain workflows and production schedules in alignment with company policies and federal regulations.
  • Develop a running knowledge of all merchandise and remain in strict compliance with allcompany policies and procedures.

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20 Most Common Skill for a Fulfillment Specialist

Customer Service23.4%
Online Orders10.3%
Order Fulfillment7.2%
Data Entry6.2%
RF Scanner5.4%
Phone Calls5.2%
Inventory Control5.2%
Fedex4.7%

Typical Skill-Sets Required For A Fulfillment Specialist

RankSkillPercentage of ResumesPercentage
1
1
Customer Service
Customer Service
17.7%
17.7%
2
2
Online Orders
Online Orders
7.8%
7.8%
3
3
Order Fulfillment
Order Fulfillment
5.5%
5.5%
4
4
Data Entry
Data Entry
4.7%
4.7%
5
5
RF Scanner
RF Scanner
4.1%
4.1%
6
6
Phone Calls
Phone Calls
3.9%
3.9%
7
7
Inventory Control
Inventory Control
3.9%
3.9%
8
8
Fedex
Fedex
3.6%
3.6%
9
9
Outbound Calls
Outbound Calls
3.3%
3.3%
10
10
Purchase Orders
Purchase Orders
2.8%
2.8%
11
11
Troubleshoot
Troubleshoot
2.2%
2.2%
12
12
Sort
Sort
2.1%
2.1%
13
13
Technical Support
Technical Support
2%
2%
14
14
Internal Departments
Internal Departments
2%
2%
15
15
Pallet Jack
Pallet Jack
1.9%
1.9%
16
16
Office Supplies
Office Supplies
1.7%
1.7%
17
17
Usps
Usps
1.7%
1.7%
18
18
Inventory Management
Inventory Management
1.7%
1.7%
19
19
Fulfillment Process
Fulfillment Process
1.6%
1.6%
20
20
High Volume
High Volume
1.6%
1.6%
21
21
Special Projects
Special Projects
1.4%
1.4%
22
22
SEO
SEO
1.2%
1.2%
23
23
Customer Orders
Customer Orders
1.2%
1.2%
24
24
Quality Standards
Quality Standards
1.2%
1.2%
25
25
External Customers
External Customers
1.1%
1.1%
26
26
Client Information
Client Information
1%
1%
27
27
Legal Documents
Legal Documents
1%
1%
28
28
Providers
Providers
1%
1%
29
29
Customer Information
Customer Information
1%
1%
30
30
Equity
Equity
1%
1%
31
31
EX
EX
1%
1%
32
32
Customer Accounts
Customer Accounts
1%
1%
33
33
Cycle Counts
Cycle Counts
1%
1%
34
34
Suite
Suite
0.9%
0.9%
35
35
SLA
SLA
0.9%
0.9%
36
36
Production Standards
Production Standards
0.9%
0.9%
37
37
Outgoing Shipments
Outgoing Shipments
0.9%
0.9%
38
38
Timely Fashion
Timely Fashion
0.9%
0.9%
39
39
CRM
CRM
0.8%
0.8%
40
40
Sales Representatives
Sales Representatives
0.8%
0.8%
41
41
Service Levels
Service Levels
0.8%
0.8%
42
42
Internal Clients
Internal Clients
0.7%
0.7%
43
43
QA
QA
0.7%
0.7%
44
44
HR
HR
0.7%
0.7%
45
45
WMS
WMS
0.7%
0.7%
46
46
Company Policies
Company Policies
0.7%
0.7%

16,399 Fulfillment Specialist Jobs

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