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Become A Fulfillment Supervisor

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Working As A Fulfillment Supervisor

  • Communicating with Supervisors, Peers, or Subordinates
  • Monitor Processes, Materials, or Surroundings
  • Organizing, Planning, and Prioritizing Work
  • Getting Information
  • Scheduling Work and Activities
  • Make Decisions

  • Stressful

  • $79,000

    Average Salary

What Does A Fulfillment Supervisor Do At Radial

* Plan and coordinate shift activities for areas assigned within the fulfillment center to ensure adherence to all DC procedures.
* Assist Operations Manager in planning, prioritizing, and communicating shift directives to insure efficiency, accuracy and quality are met for all outbound related activities.
* Ensure that all shift personnel receive proper training, skill development, and assessment per company guidelines.
* Recommend and implement improvement in efficiency and effectiveness of employees for increased shift contribution.
* Implement specific objectives and performance measures for all shift personnel to maximize productivity.
* Lead fulfillment special projects as needed.
* Achieve and maintain compliance with all company and federally mandated regulations regarding Safety, OSHA, HazMat and DOT.
* Accountable for achieving production objectives.
* Monitor all production and personnel statistics and reporting in support of the department operation.
* Reinforce policy and procedure compliance.
* Participates in the Recruiting and Selection process Conducts performance reviews and implements corrective action as appropriate Responsible for implementing performance improvement plans and disciplinary actions Interacts with peers and related staff across all departments on the implementation of fulfillment strategies.
* Solves/respond to production problems.
* Demonstrates continuous initiative and provide recommendations for improving processes.
* Job Requirements 3
* years demonstrated supervisory experience overseeing teams Minimum of 2 years working in inventory control and in a warehouse, distribution or manufacturing environment Ability to maintain a positive attitude while multi-tasking, managing, coaching and mentoring teams to be successful and work efficiently in a fast paced environment.
* Strong process improvement skills (ability to develop and implement processes) Strong analytical and logistics skills Demonstrated leadership and interpersonal skills Professional verbal and written communication skills College preferred Good computer skills and knowledge of WMS is highly desired Associated topics: chain, distribution, fulfillment, inventory, lead, logistics management, materials, supervisor, supply, supply

What Does A Fulfillment Supervisor Do At Ingersoll Rand

* Oversee all activities related to parts packing includingpre-packing, crating and kitting.
* Ensure all parts are adequately packed andlabeled.
* Ensure that all stored material is organized and clearly identified.
* Coordinate the loading, movement and storage of materials.
* Overseeall activities related to order fulfillment including receiving, picking anddelivery of parts to external customers or internal point of use.
* Ensure allorders are picked, packed, shipped and updated on a regular basis.
* Resolves allaspects of complex customer issues and provides prompt responses to customerquestions in a timely manner.
* Train, coach and monitor the performance of the FulfillmentAssociates and co- associates.
* Ensure timely, fair and equitable dealing withassociate issues.
* Ensure the safety and cleanliness of the work environment
* Communicate continuously with all employees through the use of daily shiftmeetings, as needed.
* Deal decisively with difficult and complex circumstances
* Lead or participate in productivity savings teams.
* Maintain good housekeepingin all areas of responsibility.
* Maintains an equipment structure and level to accomplish theWarehouse objectives considering cost implications.
* Assist outside departments with resolving issues or potentialissues that are related to warehousing
* Coordinateclosely with other groups within Club Car and IR to ensure cohesiveinteractions to best achieve all IR objectives and meet shareholderexpectations.
* Insure that adequate supplies are available for each area.
* Ensurethat all warehouse activities and associates are in compliance to company anddepartment policies and procedures.
* Responsible for recommending changes in the organization to includehiring, disciplinary action and termination of associates within thegroup.
* Plans manpower needs, interviews, makes hiring recommendations,monitors/evaluates performance, makes salary recommendations, and counselsassigned staff.
* Trains and develops Associates to ensure they have thenecessary skills to exceed expectations.
* Establishes and reports on performance measurements in accordancewith the stated goals the department

What Does A Fulfillment Supervisor Do At Kohl's

* Customer Service
* Smiles and Says Hi!” Contributes to customer oriented atmosphere within store by smiling and saying hi to all customers and Associates encountered.
* Leads others to smile and say hi.
* Adheres to the “Yes We Can” policy and efficiently resolves customer’s questions and requests.
* Leads fellow Associates through Yes We Can actions and behaviors.
* Effectively responds to questions and requests from customers.
* Promptly responds to call box and phone calls/pages.
* Responds appropriately to POS back up calls.
* Complies with Company’s “2-in-a-line” standard.
* Properly holds merchandise for customers when needed including returning merchandise not picked up to the sales floor.
* Processes rainchecks within Company standards.
* Training and Supervisio

What Does A Fulfillment Supervisor Do At Kohl's

* Improve workflow to drive results
* Manage the workflow of several departments in conjunction with individual department supervisors
* Develop and maintain accuracy standards to ensure unit inventory integrity
* Align with business partners to resolve issues and ensure efficient service
* Ensure dynamic staffing to meet company goals
* Evaluate performance indicators to ensure effective merchandise processing
* Effectively manage staff to meet UPH and CPU goals
* Ensure performance best practices by monitoring safety and accident incident reports to reduce lost time
* Evaluate and track level of service and accuracy standards
* Lead high performing teams to improve productivity and associate engagement
* Leads direct reports to achieve unit goals in accordance with Company policies and practices
* Increase associate engagement by developing and communicating a clear vision
* Maintaining open communication by setting clear objectives and removing barriers
* Develop an effective staff through coaching and performance feedback

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Top Skills for A Fulfillment Supervisor

  1. Customer Service
  2. Area Supervisors
  3. Process Improvement
You can check out examples of real life uses of top skills on resumes here:
  • Supervised successful conversion from manual to computerized record-keeping, resulting in enhanced customer service and account reporting.
  • Led several area supervisors to ensure outbound order integrity and on time shipping while supporting engineered standards and continuous improvement.
  • Manage escalations that come into New Hire Fulfillment and identify process improvements to prevent further occurrences.
  • Managed replenishment and order fulfillment teams in an automated pick/pack conveyor intensive environment.
  • Supervised inventory control; analyzed shipping rates to improve cost efficiency.

Fulfillment Supervisor Demographics

Gender

Male

53.3%

Female

36.1%

Unknown

10.6%
Ethnicity

White

63.2%

Hispanic or Latino

16.9%

Black or African American

10.7%

Asian

6.2%

Unknown

3.0%
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Foreign Languages Spoken

Spanish

85.7%

Turkish

7.1%

Vietnamese

7.1%

Fulfillment Supervisor Education

Schools

University of Phoenix

14.9%

Pennsylvania State University

8.1%

University of Louisville

8.1%

The Academy

6.8%

Western Illinois University

6.8%

Utah Valley University

5.4%

University of Cincinnati

4.1%

Ashford University

4.1%

Hagerstown Community College

4.1%

William Rainey Harper College

4.1%

University of Mississippi

4.1%

California State University - Northridge

4.1%

University of Florida

4.1%

DePaul University

4.1%

Purdue University

4.1%

Prince George's Community College

2.7%

Rider University

2.7%

University of Tennessee - Knoxville

2.7%

Saint Louis University-

2.7%

Santa Ana College

2.7%
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Majors

Business

40.4%

Management

6.7%

Marketing

5.2%

Criminal Justice

4.3%

Accounting

3.7%

Communication

3.4%

Supply Chain Management

3.4%

Computer Science

3.1%

Graphic Design

3.1%

Education

2.8%

Sociology

2.8%

Computer Information Systems

2.8%

General Studies

2.4%

Psychology

2.4%

Finance

2.4%

Information Technology

2.4%

Computer Networking

2.4%

Liberal Arts

2.1%

English

2.1%

Public Relations

2.1%
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Degrees

Bachelors

42.7%

Other

24.8%

Associate

13.2%

Masters

11.8%

Certificate

5.6%

Diploma

1.4%

Doctorate

0.4%

License

0.2%
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