FINANCE - ACCOUNT SPECIALIST/REGISTRAR, Full-time Evenings
Account specialist job at Fulton County Health Center
Finance - Account Specialist / Registrar Department: Finance - Patient Access Status Hours: Full-time, 72 hours bi-weekly Shift: 2nd shift Includes: Includes weekend & holiday rotation * ------------------------------------------------------------------------------------------------------------------------------------------
Job Description:
Fulton County Health Center is seeking a skilled and customer-focused Account Specialist / Registrar to join our Patient Access team. This full-time position is responsible for establishing patient visit records to initiate the revenue cycle process for the hospital. The ideal candidate will excel in providing exceptional customer service while adhering to government regulations and managing patient accounts efficiently.
Key Responsibilities:
* Establish patient visit records to begin the revenue cycle process, including obtaining demographic information, physician details, and diagnosis.
* Verify active insurance coverage and collect co-pays and/or pre-pays for services.
* Provide exceptional customer service and maintain a positive attitude while interacting with patients, their families, other employees, and the general public.
* Abide by all government regulations and hospital policies.
* Display flexibility to meet the needs of the department and assist in various tasks as needed.
* ---------------------------------------------------------------------------------------------------------------------------------------------
Requirements
* High school diploma or general education degree (GED).
* Previous registration experience is desired; medical terminology is required.
* Proficiency in Microsoft Word, Excel, PowerPoint, and Lotus Notes.
* Previous experience with Meditech is desirable.
* Ability to multitask and work under pressure.
* Must be team-oriented, adaptable, and willing to pick up tasks wherever needed.
* Flexibility to work different shifts and pick up additional hours as needed.
* Training for this position will be a minimum of six weeks, during first shift hours Monday - Friday.
Cancer Specialist
Barberton, OH jobs
As an Advantage Care Cancer Specialist, you'll be the initial point of contact for members diagnosed with cancer. Your role involves providing emotional support, actively listening, and offering prayers as they process this difficult news. You'll walk alongside members and their families throughout their cancer journey. Additionally, you'll collaborate with various CHM departments and work closely with our nurse navigator to connect members with high-quality treatment providers at cost-effective rates.
What We Offer
Compensation based on experience.
Faith and purpose-based career opportunity!
Fully paid health benefits
Retirement and Life Insurance
12 paid holidays PLUS birthday
Lunch is provided DAILY.
Professional Development
Paid Training
Role and Responsibilities
Obtain necessary treatment details.
Assess membership level, CHM Plus, offer pertinent programs based on the membership details and the type of cancer diagnosis.
Acquire necessary documentation for a sharing determination.
Effectively communicate with the members, supervisors, team members, the nurse navigator, and various departments.
Multitask and maintain strong attention to detail.
Interact with members to understand their needs, provide information, and help throughout the sharing determination process.
Respond to member inquiries, issues, and concerns in a timely and professional manner through various communication channels, including communication with the nurse navigator, phone and/or email.
Maintain accurate and organized records of members interactions, inquiries, orders, and other relevant information in CHM's database
Collaborate with various internal teams to ensure effective communication, smooth transitions, and a seamless member experience.
Seek opportunities for process improvement, suggest enhancements to processes, and provide feedback to member experience and overall effectiveness.
Set up negotiating agreements with providers.
Bill processing of cancer related Single Case Agreements and Memorandum of Understandings.
Guide members to financial assistance program options specific to diagnosis.
Assist members to help optimize their lifetime maximum amount when limitations exist.
Qualifications
High school diploma or successful completion of a high school equivalency
Must possess excellent verbal and written communication skills to effectively interact with CHM members and team members across various channels.
Proficient PC operating routine office equipment (e.g., faxes, copy machines, printers, multi-line telephones, etc.)
Experience with medical bills preferred.
Strong analytical and problem-solving skills.
Demonstrated history of effective phone communication skills.
Obtain knowledge of CHM guidelines.
Ability to handle stressful and sensitive situations.
Knowledge of cancer related benefit programs is helpful but not required.
Note: The qualifications and responsibilities outlined above are subject to change as the needs of the organization evolve.
About Christian Healthcare Ministries
Founded in 1981, Christian Healthcare Ministries (CHM) is a health care sharing ministry for Christians. CHM is a nonprofit, voluntary cost-sharing ministry through which participating Christians meet each other's medical bills. The mission of CHM is to glorify God, show Christian love, and experience God's presence as Christians share each other's medical bills.
Cleaning Specialist (Hiring Immediately)
Akron, OH jobs
It's fun to work in a company where people truly BELIEVE in what they're doing!
The information below covers the role requirements, expected candidate experience, and accompanying qualifications.
Our intention is to haveemployees who are passionate about making their personal mission statement come to life each day at work! Be it through providing healing, eradicating loneliness,contributing to efficiencies, streamliningprocesses, beingdependable,sparking creativity or something else,the demonstration of HOW you do your job is just as important as WHAT you do in your job.
Alongsideour valued employees, we are making a difference throughout the state of Ohio in the lives of those that need healthcareorthoseembracingthe next chapter of their lives.Sustained members of our team demonstrate accountable behavior and share our values of customer service, innovation, integrity, inclusion, financial stewardship, leadership and care.
The Housekeeping Associate is responsible for the day-to-day cleaning activities in resident and patient homes, patient rooms, common areas, and administrative offices within the life plan community in accordance with the company standards and current federal, state and local standards, guidelines, and regulations to ensure that patient homes and/or the life plan community are maintained in a clean, safe, and comfortable manner.
Essential Activities and Tasks
Operations Management - 75%
Dusts furniture, tables, window ledges, lights, beds, high pipes, and other dusting.
Empties and cleans waste cans and replaces liners in waste cans if present.
Cleans and polishes tables, fixtures, furnishings, and woodwork.
Cleans, washes, and disinfects bathroom sinks, toilets, tubs, showers, and floors, and polishes chrome bathroom fixtures.
Cleans windows and mirrors in bathrooms, entrance/exit ways, patio doors, etc.
Cleans all floors and baseboards by disinfecting, sweeping, dust mopping, wet mopping, waxing, buffing, etc.
Vacuums carpets and carpeted stairways.
Cleans walls and ceilings by wiping, dusting, spot cleaning, etc.
Ensures that work area are clean (i.e. cart, car, and/or closet for supplies) and that equipment, tools, supplies, etc. are in proper working order.
Ensures that an adequate supply of housekeeping and cleaning supplies are maintained.
Quality, Compliance, and Risk Management - 10%
Ensures that established quality assurance, infection control, and universal precaution practices are maintained when performing housekeeping procedures.
For community employees, reports any damage or repairs to facilities, supplies, or equipment needing done to the supervisor.
Willingly and consistently shares observations and insights of departmental operations that may improve quality and efficiencies of department.
Attends all-employee and departmental meetings and in-service training as scheduled or as directed.
Customer Relations and Service Delivery - 10%
Listens and responds to resident, patient, and staff member needs.
Honors resident and patient personal and property rights when performing housekeeping duties.
Administration and Reporting - 5%
Maintains current and accurate records through use of computers and/or other documentation in accordance with company standards and federal, state, and local standards, guidelines, and regulations.
All other duties as assigned.
Qualifications
Education
Tenth grade education required.
High school diploma or equivalent preferred.
Experience
One year of housekeeping experience preferred. On-the-job training provided.
Knowledge of cleaning and general housekeeping methods and equipment preferred.
Knowledge with care of various types of floors and the respective appropriate cleaning materials and equipment to use preferred. xevrcyc
Other Requirements
Must be able to read, write, speak, and understand the English language.
Working Conditions and Special Requirements
Sitting - Up to 1 hour/day
Standing - Up to 8 hours/day
Walking - Up to 8 hours/day
Lifting, transferring, pushing or pulling residents/patients or equipment/supplies - Up to 50 pounds
Driving - Up to 3 hours/day
Work weekends, evenings, and holidays - Required as scheduled
Subject to residents/patients with various disease processes - Occasional
Subject to falls, burns, odors, and cuts - Work day
May be exposed to infectious waste, disease, conditions, etc. including exposure to the AIDS and Hepatitis B viruses - Work day
Risk Category for Exposure to Bloodborne Diseases - I
Billing Coordinator
Green, OH jobs
At Crossroads Hospice & Palliative Care, our office teams play a crucial role that extends beyond administrative tasks and paperwork. Every team member is an essential part of the compassionate care we provide to our patients and their families. While our caregivers deliver vital medical support, we ensure that all aspects of our patients' needs are addressed. Our relationships, founded on trust, are the cornerstone of communication within our interdisciplinary teams.
We believe that end-of-life care should never feel transactional, regardless of economic factors. Every person we care for deserves to be treated with dignity, compassion, and respect, no matter the circumstances. Together, we strive to make each moment count, providing comfort and meaning not just to the patients but also to their loved ones, who will cherish these memories forever.
Consider joining us on this journey where your dedication to exceptional work can truly make a difference in the lives of those we serve. Together, we can create lasting impacts that transcend medical treatment.
Billing Coordinator Responsibilities:
Obtain referrals and pre-authorizations as required for procedures
Check eligibility and benefit verification
Review patient bills for accuracy and completeness and obtain any missing information
Prepare, review, and transmit claims using billing software, including electronic and paper claim processing
Knowledge of insurance guidelines, including HMO/PPO, Medicare, and state Medicaid
Follow up on unpaid claims within standard billing cycle timeframe
Check each insurance payment for accuracy and compliance with contract discount
Call insurance companies regarding any discrepancy in payments if necessary
Identify and bill secondary or tertiary insurances
All accounts are to be reviewed for insurance or patient follow-up
Research and appeal denied claims
Answer all patient or insurance telephone inquiries pertaining to assigned accounts
Set up patient payment plans and work collection accounts
Update billing software with rate changes
Billing Coordinator Requirements:
High school diploma
Knowledge of business and accounting processes usually obtained from an associate's degree, with a degree in Business Administration, Accounting, or Health Care Administration preferred
Minimum of 1 to 3 years of experience in a medical office setting
Knowledge of HMO/PPO, Medicare, Medicaid, and other payer requirements and systems
Knowledge of accounting and bookkeeping procedures
Knowledge of medical terminology likely to be encountered in medical claims
Customer service skills for interacting with patients regarding medical claims and payments, including communicating with patients and family members of diverse ages and backgrounds
Problem-solving skills to research and resolve discrepancies, denials, appeals, collections
Billing Coordinator Schedule & Benefits:
Schedule: Monday to Friday, 8:30 AM - 5:00 PM
Be part of a team willing to grow, listen, be heard, and be challenged.
Health, Dental, Vision, 401k, PTO.
Competitive industry pay.
Auto-ApplyCell Therapy Account Specialist, Columbus
Columbus, OH jobs
Legend Biotech is a global biotechnology company dedicated to treating, and one day curing, life-threatening diseases. Headquartered in Somerset, New Jersey, we are developing advanced cell therapies across a diverse array of technology platforms, including autologous and allogenic chimeric antigen receptor T-cell, T-cell receptor (TCR-T), and natural killer (NK) cell-based immunotherapy. From our three R&D sites around the world, we apply these innovative technologies to pursue the discovery of safe, efficacious and cutting-edge therapeutics for patients worldwide.
Legend Biotech entered into a global collaboration agreement with Janssen, one of the pharmaceutical companies of Johnson & Johnson, to jointly develop and commercialize ciltacabtagene autolecuel (cilta-cel). Our strategic partnership is designed to combine the strengths and expertise of both companies to advance the promise of an immunotherapy in the treatment of multiple myeloma.
Legend Biotech is seeking Cell Therapy Account Specialist as part of the Sales team based in Columbus, OH (remote).
Role Overview
The Cell Therapy Account Specialist is responsible for representing Legend's products and services to a defined customer base, generating and growing sales and consistently achieving or exceeding sales targets within a specific geographic area.
Key Responsibilities
Drives multiple myeloma CAR-T brand choice amongst institution-based oncology customers
Comprehensive understanding of Legend and competitor products in our therapeutic area, and an in-depth knowledge of the complexities associated with the disease state
Ability to navigate a complex account environment and understand the needs/issues of various stakeholders at all levels within the account and triage to appropriate internal stakeholders for support
Develops an understanding of the issues and opportunities unique to each geography
Provides any and all insights to the cross functional team on appropriate and timely feedback from interactions with healthcare professionals (HCPs), including account business trends and potential changes in therapeutic landscape.
Leverages intel and insights to develop and assertively implements an account business plan to meet customer needs and achieve corporate goals
Works cooperatively with internal team members on various cross-functional projects related to specific accounts or physicians. May work in collaboration with outside partner companies to co-promote products or services
Assists in the identification and resolution of issues and opportunities, and communicates proactively to marketing and sales management. Prepares territory budget plans for customer contacts, unrestricted educational grants, speaker events and other miscellaneous external expenditures
Represents Legend at National and/or local symposiums/conventions
Demonstrates initiative and willingness to work hands-on with a sense of urgency, in a fast-paced entrepreneurial environment
Demonstrates leadership among peers by consistent application and modeling of the appropriate compliance, behavior, and conduct
Performs all administrative functions required for the position, including reporting call activity and customer information into the appropriate call reporting system in a timely manner, submitting expenses, etc
Reports adverse events to Legend's Drug Safety department and other internal departments as appropriate per required guidelines
Actively promotes the appropriate use of Legend's products to healthcare professionals in accordance with Corporate, PhRMA, and OIG guidelines
Strict compliance with all regulatory agencies, state, and federal law is required
Adheres to company policies, procedures and business ethics
Requirements
Bachelor's Degree from accredited college or university
Minimum of 4 years pharma/biotech sales in specialty, oncology, or rare disease
Proven and consistent track record of meeting/exceeding sales objectives, preferably in specialty markets
Experienced managing and executing in large accounts including strategic planning and problem solving
Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint)
#Li-BZ1
#Li-Remote
Benefits
We are committed to creating a workplace where employees can thrive - both professionally and personally. To attract and retain top talent in a highly competitive industry, we offer a best-in-class benefits package that supports well-being, financial stability, and long-term career growth. Our offerings are designed to meet the diverse needs of our team members and their families, ensuring they feel valued and supported every step of the way. Highlights include medical, dental, and vision insurance as well as a 401(k)-retirement plan with company match that vest fully on day one. Equity and stock options are available to employees in eligible roles, we offer eight weeks of paid parental leave after just three months of employment, and a paid time off policy that includes 15 vacation days, 5 personal days, 5 sick days, 11 U.S. national holidays, and 3 floating holidays. Additional benefits include flexible spending and health savings accounts, life and AD&D insurance, short- and long-term disability coverage, legal assistance, and supplemental plans such as pet, critical illness, accident, and hospital indemnity insurance. We also provide commuter benefits, family planning and care resources, well-being initiatives, and peer-to-peer recognition programs - demonstrating our ongoing commitment to building a culture where our people feel empowered, supported, and inspired to do their best work.
EEO Statement
Legend Biotech is a proud equal opportunity/affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. It is Legend's policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by applicable law.
Employment is at-will and may be terminated at any time with or without cause or notice by the employee or the company. Legend may adjust base salary or other discretionary compensation at any time based on individual, team, performance, or market conditions.
Legend Biotech maintains a drug-free workplace.
Auto-ApplySr. Accounts Payable Specialist- Invoice Issue Resolution, Full Time, First Shift
Cincinnati, OH jobs
UC Health is hiring a full time Sr. Accounts Payable Specialist, Invoice Issue Resolution
The Sr. Accounts Payable Specialist is responsible for overseeing the accurate and timely processing of supplier invoices while proactively identifying and resolving issues that may delay payments. This role requires a high level of attention to detail and critical thinking to investigate discrepancies, reconcile supplier accounts, and communicate effectively with both internal departments and external vendors. The specialist serves as a key point of contact for escalated payment inquiries and works to ensure compliance with company policies, internal controls, and accounting standards. In addition, the individual will contribute to process improvements, support month-end close activities, and assist with audits as needed.
About UC Health
UC Health is an integrated academic health system serving Greater Cincinnati and Northern Kentucky. In partnership with the University of Cincinnati, UC Health combines clinical expertise and compassion with research and teaching-a combination that provides patients with options for even the most complex situations. Members of UC Health include: UC Medical Center, West Chester Hospital, University of Cincinnati Physicians and UC Health Ambulatory Services (with more than 900 board-certified clinicians and surgeons), Lindner Center of HOPE and several specialized institutes including: UC Gardner Neuroscience Institute and the University of Cincinnati Cancer Center. Many UC Health locations have received national recognition for outstanding quality and patient satisfaction. Learn more at uchealth.com.
Minimum Required: High School Diploma or GED.
Preferred: Associate's Degree.
Minimum Required: 3 - 5 Years equivalent experience.
Preferred: 6 - 10 Years equivalent experience.
Join our team to BE UC Health. Be Extraordinary. Be Supported. Be Hope. Apply Today!
At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering.
As the region's adult academic health system, we strive for innovation and provide world-class care for not only our community, but patients from all over the world. Join our team and you'll be able to develop your skills, grow your career, build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors. UC Health is an EEO employer.
Invoice Resolution:
• Review and process vendor invoices, ensuring accuracy and compliance with company policies.
• Verify purchase order details, receiving reports, and pricing before approving payments.
• Investigate and resolve discrepancies or issues with invoices, such as pricing errors, missing documentation, or billing inconsistencies.
• Reconcile accounts payable records with vendor statements to ensure all invoices are accounted for and resolved.
• Identify areas for process improvements to enhance efficiency in the accounts payable process and reduce errors.
• Support cross-functional teams in resolving discrepancies related to payment terms, procurement, or accounting systems.
Vendor Communication:
• Communicate with vendors and internal departments to resolve disputes and ensure timely resolution.
• Maintain positive relationships with vendors by addressing inquiries related to payments, invoices, and disputes.
• Respond to vendor inquiries regarding the status of payments and assist with any questions regarding accounts payable issues.
Compliance:
• Ensure adherence to company policies, accounting principles, and legal requirements in all accounts payable activities.
• Ensure all accounts payable processes comply with auditing standards and best practices.
Special Projects:
• Assist in special projects or ad-hoc tasks related to accounts payable, as needed.
Other duties as assigned
Auto-ApplySr. Accounts Payable Specialist- Invoice Issue Resolution, Full Time, First Shift
Cincinnati, OH jobs
UC Health is hiring a full time Sr. Accounts Payable Specialist, Invoice Issue Resolution The Sr. Accounts Payable Specialist is responsible for overseeing the accurate and timely processing of supplier invoices while proactively identifying and resolving issues that may delay payments. This role requires a high level of attention to detail and critical thinking to investigate discrepancies, reconcile supplier accounts, and communicate effectively with both internal departments and external vendors. The specialist serves as a key point of contact for escalated payment inquiries and works to ensure compliance with company policies, internal controls, and accounting standards. In addition, the individual will contribute to process improvements, support month-end close activities, and assist with audits as needed.
About UC Health
UC Health is an integrated academic health system serving Greater Cincinnati and Northern Kentucky. In partnership with the University of Cincinnati, UC Health combines clinical expertise and compassion with research and teaching-a combination that provides patients with options for even the most complex situations. Members of UC Health include: UC Medical Center, West Chester Hospital, University of Cincinnati Physicians and UC Health Ambulatory Services (with more than 900 board-certified clinicians and surgeons), Lindner Center of HOPE and several specialized institutes including: UC Gardner Neuroscience Institute and the University of Cincinnati Cancer Center. Many UC Health locations have received national recognition for outstanding quality and patient satisfaction. Learn more at uchealth.com.
Invoice Resolution:
* Review and process vendor invoices, ensuring accuracy and compliance with company policies.
* Verify purchase order details, receiving reports, and pricing before approving payments.
* Investigate and resolve discrepancies or issues with invoices, such as pricing errors, missing documentation, or billing inconsistencies.
* Reconcile accounts payable records with vendor statements to ensure all invoices are accounted for and resolved.
* Identify areas for process improvements to enhance efficiency in the accounts payable process and reduce errors.
* Support cross-functional teams in resolving discrepancies related to payment terms, procurement, or accounting systems.
Vendor Communication:
* Communicate with vendors and internal departments to resolve disputes and ensure timely resolution.
* Maintain positive relationships with vendors by addressing inquiries related to payments, invoices, and disputes.
* Respond to vendor inquiries regarding the status of payments and assist with any questions regarding accounts payable issues.
Compliance:
* Ensure adherence to company policies, accounting principles, and legal requirements in all accounts payable activities.
* Ensure all accounts payable processes comply with auditing standards and best practices.
Special Projects:
* Assist in special projects or ad-hoc tasks related to accounts payable, as needed.
Other duties as assigned
* Minimum Required: High School Diploma or GED.
* Preferred: Associate's Degree.
* Minimum Required: 3 - 5 Years equivalent experience.
* Preferred: 6 - 10 Years equivalent experience.
Join our team to BE UC Health. Be Extraordinary. Be Supported. Be Hope. Apply Today!
At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering.
As the region's adult academic health system, we strive for innovation and provide world-class care for not only our community, but patients from all over the world. Join our team and you'll be able to develop your skills, grow your career, build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors. UC Health is an EEO employer.
Auto-ApplyNeuroPsych Account Specialist - Columbus NW OH
Columbus, OH jobs
Who We Are:
At Neurocrine Biosciences, we pride ourselves on having a strong, inclusive, and positive culture based on our shared purpose and values. We know what it takes to be great, and we are as passionate about our people as we are about our purpose - to relieve suffering for people with great needs.
What We Do:
Neurocrine Biosciences is a leading neuroscience-focused, biopharmaceutical company with a simple purpose: to relieve suffering for people with great needs. We are dedicated to discovering and developing life-changing treatments for patients with under-addressed neurological, neuroendocrine and neuropsychiatric disorders. The company's diverse portfolio includes FDA-approved treatments for tardive dyskinesia, chorea associated with Huntington's disease, classic congenital adrenal hyperplasia, endometriosis* and uterine fibroids,* as well as a robust pipeline including multiple compounds in mid- to late-phase clinical development across our core therapeutic areas. For three decades, we have applied our unique insight into neuroscience and the interconnections between brain and body systems to treat complex conditions. We relentlessly pursue medicines to ease the burden of debilitating diseases and disorders because you deserve brave science. For more information, visit neurocrine.com, and follow the company on LinkedIn, X and Facebook. (
*in collaboration with AbbVie
)
About the Role:Responsible for a specific geographic territory and the successful promotion and growth of Neurocrine products. Manages and develops long-term relationships with physicians and other customers for targeted accounts in their assigned territory and represent Neurocrine brand(s) and their approved indications. This role also plays an important part in educating external customers such as physicians, nurses, medical assistants, case managers, etc. and helping them learn about the benefits of our product(s).
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Your Contributions (include, but are not limited to):
Sales and Market Development
Drives product acceptance and growth through targeted education and strategic account management
Executes territory sales strategies to meet or exceed objectives via in-person and virtual communications
Identifies and addresses territory-specific opportunities and barriers to product success
Effectively manages promotional resources and budget
Customer Relationship Management
Builds and maintains relationships with key stakeholders including:
Healthcare providers (Psychiatrists, Neurologists, NPs, PAs)
Clinical staff (RNs, LPNs, PharmDs)
Key opinion leaders and advocacy groups
Community Mental Health Clinics and Long Term Care facilities
Local/regional payers and pharmacies
Cross-Functional Collaboration
Establishes excellent communication with internal partners including managed care, Marketing, Patient Access, Medical Science Liaisons, and medical communications teams
Professional Standards
Upholds highest ethical standards, including FDA guidelines and pharmaceutical industry best practices
Demonstrates integrity and models behaviors consistent with company values and compliance policies
Work Expectations
Maintains full field presence Monday-Friday with flexibility for occasional evening/weekend events
Other duties as assigned
Requirements:
BS/BA degree in science or related field AND Minimum of 4 years of commercial pharma/biotech or related experience, including 3+ years of specialty pharmaceutical or LTC, Psychology, or Neurology sales experience is highly desired. Close-door or specialty pharmacy distribution experience is strongly preferred. Psychiatry, neurology or antipsychotic experience strongly preferred. Experience with business systems, salesforce automation platforms, and other business intelligence tools (e.g., Salesforce.com, Oracle database, SAP, Business Objects, COGNOS, QlikView, Veeva, etc.) OR
Master's degree in science or related field AND 2+ years of similar experience noted above
Professional Expertise
Knowledge of best practices in the functional discipline and broader related business concepts
Strong understanding of healthcare regulatory and enforcement environments
Proven track record of meeting/exceeding sales objectives and launch success in complex environments
Developing internal reputation in area of expertise
Continuously works to improve tools and processes
Leadership & Teamwork
Ability to lead and participate in cross-functional teams
Exhibits leadership skills, typically directing lower levels and/or indirect teams
Builds trust and support among peers
Acts as a settling influence in challenging situations
Technical Skills
Strong computer skills and working knowledge of business systems
Proficiency with sales platforms and business intelligence tools (Salesforce.com, Oracle, SAP, Veeva, etc.)
Excellent project management abilities
Critical Thinking
Sees broader organizational impact across departments/divisions
Excellent analytical thinking and problem-solving skills
Intellectual curiosity and ability to challenge status quo
Able to decide and act without having the complete picture
Communication & Relationship Management
Excellent verbal and written communication skills
Strong sales and account management disposition
Ability to navigate complex accounts across varied care sites
Understanding of specialty fulfillment and payer requirements
Personal Attributes
Results-oriented with high ethical standards
Adaptable and effective in managing change
Ability to meet multiple deadlines with accuracy and efficiency
Thrives in performance-based, fast-paced environments
Versatile learner who enjoys unfamiliar challenges
Derives satisfaction through purposeful, passionate work
Entrepreneurial attitude/experience
Job-Specific Requirements
Should reside within the geographic area of the assigned territory
Valid driver's license and clean driving record (position requires frequent driving)
Neurocrine Biosciences is an EEO/Disability/Vets employer.
We are committed to building a workplace of belonging, respect, and empowerment, and we recognize there are a variety of ways to meet our requirements. We are looking for the best candidate for the job and encourage you to apply even if your experience or qualifications don't line up to exactly what we have outlined in the job description.
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The annual base salary we reasonably expect to pay is $120,600.00-$165,000.00. Individual pay decisions depend on various factors, such as primary work location, complexity and responsibility of role, job duties/requirements, and relevant experience and skills. In addition, this position is eligible participate in the Company's quarterly incentive compensation plan, which provides the opportunity to earn additional compensation based on individual performance results. This position is also eligible to participate in our equity based long term incentive program.
Benefits offered include a retirement savings plan (with company match), paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage in accordance with the terms and conditions of the applicable plans.
Auto-ApplyClient Access Specialist
Lorain, OH jobs
Are you looking to join a company that makes a difference? Do you want to be part of an organization with a commitment to an inclusive and supportive culture? Do you enjoy company-wide staff events with opportunities for team building and getting to know your co-workers? Join our team of compassionate, empathetic, and dedicated staff!
With a career at Riveon Mental Health and Recovery, you'll partner with a talented group of individuals in a team atmosphere, including a supportive and knowledgeable leadership team. You'll also have access to a wealth of opportunities for your personal growth and development.
We value our team members and provide an excellent total rewards package of benefits and perks designed to be customizable to your specific needs.
Our Total Rewards Package - What We Offer:
* Inclusive Culture with a Team Atmosphere
* Collaborative environment dedicated to clinical excellence
* Company-Wide All Staff Events - have fun while Teambuilding
* Wellness Programs and Activities
* Up to 41 days off per year (32 days of paid time off plus 9 paid holidays)
* Paid Bereavement Leave
* Paid Jury Duty Time
* Parental Leave
* Company Supported Continuing Education & Certification
* PPO & HDHP Health Plan Options
* Flexible Dental & Vision Plan Options
* Company funded Health Savings Account
* Company-Sponsored FSA and DSA Tax Savings Accounts
* 100% Company Paid EAP Emotional Well-Being Support
* Added Value Benefits including:
* Critical Illness Plans for Employee and Family
* Accident Plans for Employee and Family
* Identity Theft Plans for Employee and Family
* Pet Insurance
* Whole and Term Voluntary Life Plans for Employee and Family
* Voluntary AD&D Plans for Employee and Family
* 403(b) Retirement Plan with Company Match
* Access to Personal Financial Advisor
* Generous Team Member Referral Bonus Program
* License and Certification Reimbursement
* License Testing Fee Reimbursement
* Annual Tuition Reimbursement
* Travel Expense Reimbursement
* On-Site Pharmacy
* Casual Dress Code
* Shift Differentials and On-Call Stipends
* Stipend for Bilingual, Spanish-Speaking
Monday through Friday 8:30 a.m. to 5:00 p.m.
POSITION PURPOSE AND OBJECTIVES
The primary responsibility of the Client Access Specialist is to provide client-centered administrative support at Riveon Mental Health and Recovery and off site-locations. The staff in this position are cross-trained to perform a variety of job functions in various settings including greeting, assisting, and directing incoming clients and visitors, answering and directing telephone calls, ensuring that client data is up to date in the EMR.
ESSENTIAL JOB FUNCTIONS
* Serves as first point of contact for clients, visitors, and vendors. Greets, checks-in, and monitors waiting areas. Directs clients and visitors to appropriate destinations. Keeps waiting areas neat and orderly.
* Collects and updates demographic, insurance, payer, clinician assignment, program, and financial information in client medical records. Relays retroactive billing information to the Billing Supervisor. Maintains office filing system and adheres to records retention schedule. Processes release of information requests and maintains ROI database.
* Determines client eligibility for entitlement programs and sliding fees. Completes documentation and collects verification as required by program regulations and keeps client data updated in the electronic medical record. Is attentive to program eligibility redetermination dates and provides timely follow-up with clients upon arrival for their appointments. Assists clients in understanding and complying with third party payer benefits/requirements as necessary. Contacts third party payers to verify coverage and plan restrictions and obtains precertification as needed. Collects payments on accounts.
* Schedules clinical appointments using the EMR. Places reminder calls to clients. Prints schedules and distributes surveys and informational materials to clients as needed. Arranges for client transportation.
* Answers incoming phone calls and routes calls appropriately. Utilizes the central paging system as necessary.
* Follows policies and procedures. Ensures that Clients' protected health information is kept confidential according to Agency procedures.
* Travels between agency sites to pick up and deliver work related materials as needed.
* Provides clerical support including photocopying, faxing, printing, and scanning. Communicates with clients in their native language if bilingual. Schedules interpreters (both internal and external) as needed.
* Works as part of a team. Provides training and coaching to peers as requested by Supervisor. Rotates and works in various locations/assignments to provide adequate coverage.
* Initiates purchase orders for departmental supplies as needed.
* Must be able to react to change and stress productively and to handle other related tasks as assigned.
* Must be able to maintain regular and predictable attendance and punctuality.
* Must be able to get along with others and work effectively as a team by participating in problem-solving and contributing to the overall team development by sharing information and knowledge.
* Must exhibit the knowledge, skills, and abilities, and minimum requirements listed in this Position Description.
* Performs all other duties as assigned.
Requirements
KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED
* In order to perform the essential functions of this job, after an orientation period, the employee must possess the following: a working knowledge of Riveon Mental Health and Recovery Policy and Procedures, including sensitivity and adherence to clients' rights, confidentiality, and health and safety issues.
* Must have the ability to maintain a pleasant and courteous disposition consistently to support the concept of excellent customer service.
* The employee must be comfortable and adept with a computer, a mouse, and preferably latest version of Windows, Word, and Excel in order to perform client check-in and scheduling procedures.
* The employee must have knowledge of proper phone etiquette in order to adequately serve callers.
* Must be able to handle difficult customers, using conflict resolution techniques.
* Must exhibit sensitivity to different cultures.
WORKING CONDITIONS
* Almost all time is spent in an office environment.
* The employee will be required to sit for extended periods and will spend a large portion of their time on the telephone.
* Must be able to bend, stoop, walk, and lift and push minimal loads at various times.
* A considerable amount of time will also be spent working on a computer so the employee should have close vision ability.
* Due to large amount of face to face client contact, the employee must have excellent language and speaking skills.
REQUIREMENTS/QUALIFICATIONS
* High school graduate or equivalent.
* Minimum typing of 35 wpm.
* Must have a minimum of one year of experience as a receptionist and/or switchboard operator in a health care setting, or three years of general receptionist/clerical experience.
* Must have strong customer service orientation and experience.
* Must have the ability to apply common sense understanding and to carry out written and oral instructions using good judgment in order to work under minimal supervision.
* Must have manual dexterity and the ability to communicate orally in person.
* Must be able to work in a fast paced environment with multiple priorities.
* Must have knowledge of proper phone etiquette and be able to handle difficult customers.
* Computer experience, preferably in the latest version of Windows, Word, and Excel, is strongly preferred.
* Favorable references and/or evaluations are required.
* Bilingual (English/Spanish speaking) a plus.
* Experience with EMR (Electronic Medical Records) a plus.
988 Crisis Triage/Call Center Support Specialist
Fairborn, OH jobs
Job Details TCN Fairborn - Fairborn, OH $19.00 - $19.00 HourlyDescription $1,000 SIGN-ON BONUS!! Assist individuals who call the crisis hotline and 988 National Suicide Prevention Lifeline (988). You'll be responsible for assessing risk to self and others, ensuring caller safety, and linking to care. Also, you must be able to communicate with professionalism and with the highest regard for customer service. Primary Responsibilities
Answers Crisis Hotline/ 988 calls
Asks each crisis hotline caller required screening questions
Understands when to dispatch MRT (mobile response team)
Schedules crisis assessments or priority assessments
Demonstrates ability to de-escalate callers
Consults with supervisor about case interventions when needed
Assist clients with scheduling or program questions, medication refills, basic billing questions, over the phone payments, medical records
Verifies client demographic information
Maintains communication with the caller until the issue is resolved or question is answered
Knowledgeable about agency policies and procedures
May be responsible for covering an evening shift and flex overtime
Performs some receptionist duties
Provides support to the clinical staff of the agency as needed. Types clinician correspondences, sends faxes, scans necessary documents to ECR and makes copies within one workday of receiving request to do so
Benefits:
Licensure reimbursement
Clinical supervision hours towards independent licensure
Career advancement opportunities
Professional development and paid CEUs
Additional compensation for advanced licensure
Health, dental, and vision insurance
401k retirement options with company match as of day one
Generous paid leave options
11 annual paid holidays
Business casual dress code Monday Through Fridays
Casual dress code 3rd shift, weekends and holidays.
Quarterly bonus
Work Location and Standard Work Hours
Fairborn, OH
Full-time
Some evenings, holidays and weekends may be required
Supervisory Responsibilities
None.
Work Environment
This job operates in a professional office environment
You're passionate, purpose-driven, and you envision a community of healthy and productive individuals. You care about improving lives by providing clinically excellent and accessible behavioral health services
Join us on our mission and come be a part of our positive company culture filled with diverse talent, clinical excellence, and dedication to supporting the needs of our communities
Qualifications
Licensure: LSW or LPC or CDCA preferred.
Education: High school diploma or equivalent
Experience: In mental health /alcohol and drug field; at least one year in customer service position; at least one year working with a multi-phone system.
Certification: Crisis training, First Aid and CPR (can be provided by TCN)
Other: Ability to effectively communicate with clients and the public. Demonstrate data entry skills.
988 Crisis Triage/Call Center Support Specialist
Fairborn, OH jobs
Job Details Fairborn, OH $19.00 - $19.00 HourlyDescription $1,000 SIGN-ON BONUS!! Assist individuals who call the crisis hotline and 988 National Suicide Prevention Lifeline (988). You'll be responsible for assessing risk to self and others, ensuring caller safety, and linking to care. Also, you must be able to communicate with professionalism and with the highest regard for customer service. Primary Responsibilities
Answers Crisis Hotline/ 988 calls
Asks each crisis hotline caller required screening questions
Understands when to dispatch MRT (mobile response team)
Schedules crisis assessments or priority assessments
Demonstrates ability to de-escalate callers
Consults with supervisor about case interventions when needed
Assist clients with scheduling or program questions, medication refills, basic billing questions, over the phone payments, medical records
Verifies client demographic information
Maintains communication with the caller until the issue is resolved or question is answered
Knowledgeable about agency policies and procedures
May be responsible for covering an evening shift and flex overtime
Performs some receptionist duties
Provides support to the clinical staff of the agency as needed. Types clinician correspondences, sends faxes, scans necessary documents to ECR and makes copies within one workday of receiving request to do so
Benefits:
Licensure reimbursement
Clinical supervision hours towards independent licensure
Career advancement opportunities
Professional development and paid CEUs
Additional compensation for advanced licensure
Health, dental, and vision insurance
401k retirement options with company match as of day one
Generous paid leave options
11 annual paid holidays
Business casual dress code Monday Through Fridays
Casual dress code 3rd shift, weekends and holidays.
Quarterly bonus
Work Location and Standard Work Hours
Fairborn, OH
Full-time
Some evenings, holidays and weekends may be required
Supervisory Responsibilities
None.
Work Environment
This job operates in a professional office environment
You're passionate, purpose-driven, and you envision a community of healthy and productive individuals. You care about improving lives by providing clinically excellent and accessible behavioral health services
Join us on our mission and come be a part of our positive company culture filled with diverse talent, clinical excellence, and dedication to supporting the needs of our communities
Qualifications
Licensure: LSW or LPC or CDCA preferred.
Education: High school diploma or equivalent
Experience: In mental health /alcohol and drug field; at least one year in customer service position; at least one year working with a multi-phone system.
Certification: Crisis training, First Aid and CPR (can be provided by TCN)
Other: Ability to effectively communicate with clients and the public. Demonstrate data entry skills.
Sr. Collections Specialist
Ohio jobs
Responsible for the reconciliation and collection activity for complex high-profile accounts, such as Integrated Delivery Networks and Prime Vendor Customers. Assess customer's needs and reconcile issues that can include pricing, system limitations and operational service issues, while protecting the integrity of Medline's accounts receivables. Identify root causes and provide mutually beneficial solutions. Identify and manage Credit Risk by recognizing when additional credit analysis is necessary and initiating the request with appropriate personnel. Responsible for mentoring and coaching the Collections team related to complex issues and situations.
Job Description
Review and analyze various accounts receivable reports including aging, unapplied cash, short pay, and open credit request status reports.
Evaluate blocked orders and determine appropriate action: release, recommend credit hold, or negotiate plans of repayment that would optimize risk mitigation.
Identify and manage credit risk by recognizing when additional credit analysis is necessary, raising the request with the Sr. Credit Analyst, and providing appropriate background information. This includes managing account exposure to assigned credit limit, communicating credit limit needs, and escalating where appropriate.
Review contracts and confirm applicable terms and conditions are properly assigned; coordinate with sales managers to schedule and conduct AR In-service calls with internal and external key stakeholders to identify and proactively address potential issues.
Facilitate conference calls with Sales, customers, and other stakeholders to analyze data and reports to identify problems and resolve service issues.
Collaborate with Sales to prepare and provide management with updates for monthly account reviews with leadership team and escalate for assistance as needed.
Collaborate with customers and sales to create and/or review process maps as needed to identify gaps and recommend operational changes where appropriate.
Collect and analyze accounts receivable data to quantify and identify pain points and past due drivers in order to map out plans of resolution and prioritize areas of focus. This includes, but is not limited to performing a root cause analysis, assigning deadlines, monitoring progress, and making adjustments as needed.
Train and mentor team members on policies, procedures, and best practices as needed.
Minimum Job Requirements:
Education
Typically requires a Bachelor's degree in Accounting or Finance.
Work Experience
5+ years of experience in Business-to-Business collections.
At least 1 year experience with large volume and critical account dispute resolution.
Knowledge / Skills / Abilities
Intermediate level skill in Microsoft Excel (for example: V-look ups, pivot tables, using SUM function, setting borders, setting column width, inserting charts, using text wrap, sorting, setting headers and footers and/or print scaling).
Intermediate level skill in Microsoft Word (for example: inserting headers, page breaks, page numbers and tables and/or adjusting table columns).
Position requires travel up to 10% of the time for business purposes (within state and out of state).
Preferred Job Requirements:
Certification / Licensure
Professional NACM certification (CBA) or training.
Work Experience
Experience interpreting D&B reports.
Experience working with financial statements.
Knowledge / Skills / Abilities
Intermediate skill level in SAP.
Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
The anticipated salary range for this position:
$72,280.00 - $105,040.00 Annual
The actual salary will vary based on applicant's location, education, experience, skills, and abilities. This role is bonus and/or incentive eligible. Medline will not pay less than the applicable minimum wage or salary threshold.
Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For a more comprehensive list of our benefits please click here. For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
We're dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best. Explore our Belonging page here.
Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
Auto-ApplyNeuropsych Account Specialist - Cleveland W OH
Cleveland, OH jobs
Who We Are:
At Neurocrine Biosciences, we pride ourselves on having a strong, inclusive, and positive culture based on our shared purpose and values. We know what it takes to be great, and we are as passionate about our people as we are about our purpose - to relieve suffering for people with great needs.
What We Do:
Neurocrine Biosciences is a leading neuroscience-focused, biopharmaceutical company with a simple purpose: to relieve suffering for people with great needs. We are dedicated to discovering and developing life-changing treatments for patients with under-addressed neurological, neuroendocrine and neuropsychiatric disorders. The company's diverse portfolio includes FDA-approved treatments for tardive dyskinesia, chorea associated with Huntington's disease, classic congenital adrenal hyperplasia, endometriosis* and uterine fibroids,* as well as a robust pipeline including multiple compounds in mid- to late-phase clinical development across our core therapeutic areas. For three decades, we have applied our unique insight into neuroscience and the interconnections between brain and body systems to treat complex conditions. We relentlessly pursue medicines to ease the burden of debilitating diseases and disorders because you deserve brave science. For more information, visit neurocrine.com, and follow the company on LinkedIn, X and Facebook. (
*in collaboration with AbbVie
)
About the Role:Responsible for a specific geographic territory and the successful promotion and growth of Neurocrine products. Manages and develops long-term relationships with physicians and other customers for targeted accounts in their assigned territory and represent Neurocrine brand(s) and their approved indications. This role also plays an important part in educating external customers such as physicians, nurses, medical assistants, case managers, etc. and helping them learn about the benefits of our product(s).
_
Your Contributions (include, but are not limited to):
Sales and Market Development
Drives product acceptance and growth through targeted education and strategic account management
Executes territory sales strategies to meet or exceed objectives via in-person and virtual communications
Identifies and addresses territory-specific opportunities and barriers to product success
Effectively manages promotional resources and budget
Customer Relationship Management
Builds and maintains relationships with key stakeholders including:
Healthcare providers (Psychiatrists, Neurologists, NPs, PAs)
Clinical staff (RNs, LPNs, PharmDs)
Key opinion leaders and advocacy groups
Community Mental Health Clinics and Long Term Care facilities
Local/regional payers and pharmacies
Cross-Functional Collaboration
Establishes excellent communication with internal partners including managed care, Marketing, Patient Access, Medical Science Liaisons, and medical communications teams
Professional Standards
Upholds highest ethical standards, including FDA guidelines and pharmaceutical industry best practices
Demonstrates integrity and models behaviors consistent with company values and compliance policies
Work Expectations
Maintains full field presence Monday-Friday with flexibility for occasional evening/weekend events
Other duties as assigned
Requirements:
BS/BA degree in science or related field AND Minimum of 4 years of commercial pharma/biotech or related experience, including 3+ years of specialty pharmaceutical or LTC, Psychology, or Neurology sales experience is highly desired. Close-door or specialty pharmacy distribution experience is strongly preferred. Psychiatry, neurology or antipsychotic experience strongly preferred. Experience with business systems, salesforce automation platforms, and other business intelligence tools (e.g., Salesforce.com, Oracle database, SAP, Business Objects, COGNOS, QlikView, Veeva, etc.) OR
Master's degree in science or related field AND 2+ years of similar experience noted above
Professional Expertise
Knowledge of best practices in the functional discipline and broader related business concepts
Strong understanding of healthcare regulatory and enforcement environments
Proven track record of meeting/exceeding sales objectives and launch success in complex environments
Developing internal reputation in area of expertise
Continuously works to improve tools and processes
Leadership & Teamwork
Ability to lead and participate in cross-functional teams
Exhibits leadership skills, typically directing lower levels and/or indirect teams
Builds trust and support among peers
Acts as a settling influence in challenging situations
Technical Skills
Strong computer skills and working knowledge of business systems
Proficiency with sales platforms and business intelligence tools (Salesforce.com, Oracle, SAP, Veeva, etc.)
Excellent project management abilities
Critical Thinking
Sees broader organizational impact across departments/divisions
Excellent analytical thinking and problem-solving skills
Intellectual curiosity and ability to challenge status quo
Able to decide and act without having the complete picture
Communication & Relationship Management
Excellent verbal and written communication skills
Strong sales and account management disposition
Ability to navigate complex accounts across varied care sites
Understanding of specialty fulfillment and payer requirements
Personal Attributes
Results-oriented with high ethical standards
Adaptable and effective in managing change
Ability to meet multiple deadlines with accuracy and efficiency
Thrives in performance-based, fast-paced environments
Versatile learner who enjoys unfamiliar challenges
Derives satisfaction through purposeful, passionate work
Entrepreneurial attitude/experience
Job-Specific Requirements
Should reside within the geographic area of the assigned territory
Valid driver's license and clean driving record (position requires frequent driving)
Neurocrine Biosciences is an EEO/Disability/Vets employer.
We are committed to building a workplace of belonging, respect, and empowerment, and we recognize there are a variety of ways to meet our requirements. We are looking for the best candidate for the job and encourage you to apply even if your experience or qualifications don't line up to exactly what we have outlined in the job description.
_
The annual base salary we reasonably expect to pay is $120,600.00-$165,000.00. Individual pay decisions depend on various factors, such as primary work location, complexity and responsibility of role, job duties/requirements, and relevant experience and skills. In addition, this position is eligible participate in the Company's quarterly incentive compensation plan, which provides the opportunity to earn additional compensation based on individual performance results. This position is also eligible to participate in our equity based long term incentive program.
Benefits offered include a retirement savings plan (with company match), paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage in accordance with the terms and conditions of the applicable plans.
Auto-ApplyLong Term Care Account Specialist - Akron, OH
Akron, OH jobs
Who We Are:
At Neurocrine Biosciences, we pride ourselves on having a strong, inclusive, and positive culture based on our shared purpose and values. We know what it takes to be great, and we are as passionate about our people as we are about our purpose - to relieve suffering for people with great needs.
What We Do:
Neurocrine Biosciences is a leading neuroscience-focused, biopharmaceutical company with a simple purpose: to relieve suffering for people with great needs. We are dedicated to discovering and developing life-changing treatments for patients with under-addressed neurological, neuroendocrine and neuropsychiatric disorders. The company's diverse portfolio includes FDA-approved treatments for tardive dyskinesia, chorea associated with Huntington's disease, classic congenital adrenal hyperplasia, endometriosis* and uterine fibroids,* as well as a robust pipeline including multiple compounds in mid- to late-phase clinical development across our core therapeutic areas. For three decades, we have applied our unique insight into neuroscience and the interconnections between brain and body systems to treat complex conditions. We relentlessly pursue medicines to ease the burden of debilitating diseases and disorders because you deserve brave science. For more information, visit neurocrine.com, and follow the company on LinkedIn, X and Facebook. (
*in collaboration with AbbVie
)
About the Role:The Long-Term Care (LTC) Account Specialist is responsible for driving education, access, and adoption of Neurocrine products within post-acute and long-term care settings. This role requires advanced account management capabilities to influence multiple stakeholders across a coordinated, multi-step process that often spans extended timelines between order and fulfillment. The LTC Account Specialist must connect and align external prescribers, internal facility stakeholders, and LTC pharmacies to successfully navigate clinical, regulatory, and reimbursement barriers. This requires a consultative, strategic, and highly coordinated approach to achieve “drug on cart” and sustained resident therapy. Additionally, this role demands a deep understanding of CMS regulations, payer mix dynamics, and facility-level operational processes, balancing clinical education with compliance and reimbursement considerations.
_
Your Contributions (include, but are not limited to):
Creates product acceptance and manages sales and product growth through education opportunities in targeted accounts
Effectively executes sales force strategies and marketing plans to meet or exceed sales objectives through face-to-face and/or virtual communications via in-office visits, in-service presentations and speaker programs
Creates and implements successful strategies to further penetrate and segment the psychiatric and movement disorder marketplace, consisting, where applicable, of Psychiatrists, Neurologists, Community Mental Health Clinics (CMHC) and Long Term Care (LTC)
Effectively uses promotional resources and budget
Establishes and maintains excellent communication and sound working relationships with co-workers and cross-functional partners, including managed care, Medical Science Liaisons, and medical communications
Demonstrates honesty and integrity while modeling behaviors consistent with company standards, values and corporate compliance policies
Identifies territory-specific opportunities and barriers to ensure product and company success
Develops local Opinion Leader relationships to achieve aligned objectives
Performs all responsibilities following the highest ethical standards, including FDA guidelines and best practices for the pharmaceutical/biotech industry
Effectively utilizes account selling strategies to achieve goals through building relationships with and meeting the needs of all members of the patients' care team (Pharm D, MD/NP/PA, LPN/RN)
Manages relationships with important customers, including key opinion leaders, local professional groups and advocacy groups, long-term care facilities, local and regional payers, and pharmacies
Other duties as assigned
Requirements:
BS/BA degree in science or related field and 4+ years of commercial pharma/biotech or related experience, including 3+ years of specialty pharmaceutical or LTC, Psychology, or Neurology sales experience is highly desired. Long Term Care or specialty pharmacy distribution experience is strongly preferred. Psychiatry, neurology or antipsychotic experience strongly preferred. Experience with business systems, salesforce automation platforms, and other business intelligence tools (e.g., Salesforce.com, Oracle database, SAP, Business Objects, COGNOS, QlikView, Veeva, etc.) OR
Master's degree in science or related field and 2+ years of similar experience noted above
Strong sales and account management skills with solid business acumen and exceptional communication (verbal and written)
Proven record of sales performance and goal achievement, including recognition or ranking awards in specialty pharma or biotech
Demonstrated success launching products in complex, competitive markets
Deep understanding of healthcare regulatory and compliance environments
Entrepreneurial mindset and experience in dynamic or start-up settings
Proficient in business systems and CRM tools (e.g., Salesforce, Veeva, Oracle, SAP, QlikView)
Must reside within assigned territory and possess a valid driver's license with a clean record
Results-driven, accountable professional who:
Thrives in ownership-driven, ethical environments
Excels in navigating complex accounts and diverse care settings
Effectively supports pull-through amid varied payer and fulfillment requirements
Challenges the status quo with curiosity and initiative
Derives satisfaction from purposeful, patient-centered work
Strategic Account Management & Sales Execution
Develop and implement detailed account plans for assigned facilities
Build strong relationships with key external (prescribers, consultants) and internal (administrators, DONs, MDS coordinators) stakeholders
Lead disease state and product education initiatives to drive appropriate resident identification and treatment
Coordinate alignment across facilities, prescribers, and pharmacies to ensure timely therapy initiation and continuation
Execute a consultative sales process involving multiple stakeholders and extended timelines
Market & Regulatory Expertise
Navigate CMS regulations, Psychotropic Stewardship, and survey processes impacting prescribing behavior
Understand reimbursement structures (Medicare, Medicaid, Managed Care) and their influence on therapy access
Collaborate with Market Access to address payer and fulfillment barriers
Cross-Functional Collaboration
Partner with Marketing, Medical Affairs, and Market Access to tailor account-specific solutions
Align with field partners to ensure consistent messaging and execution across the LTC ecosystem
Represent Neurocrine with professionalism, integrity, and a commitment to improving patient outcomes
Required Knowledge & Skills
Proven ability to engage and align multiple decision-makers across complex healthcare environments
Strong grasp of LTC operations, pharmacy models, and post-acute reimbursement
Consultative selling expertise with strong communication, negotiation, and problem-solving abilities
Skilled in project management and multitasking across complex initiatives
Proficiency with CRM and analytics tools (Veeva, Salesforce, IQVIA)
Preferred Experience
Sales experience in long-term care, institutional, or organized customer settings
Background in neurology, psychiatry, or movement disorders
Familiarity with CoverMyMeds and LTC pharmacy fulfillment
Knowledge of CMS guidelines affecting psychotropic medication use in skilled nursing facilities
Neurocrine Biosciences is an EEO/Disability/Vets employer.
We are committed to building a workplace of belonging, respect, and empowerment, and we recognize there are a variety of ways to meet our requirements. We are looking for the best candidate for the job and encourage you to apply even if your experience or qualifications don't line up to exactly what we have outlined in the job description.
_
The annual base salary we reasonably expect to pay is $120,600.00-$165,000.00. Individual pay decisions depend on various factors, such as primary work location, complexity and responsibility of role, job duties/requirements, and relevant experience and skills. In addition, this position is eligible participate in the Company's quarterly incentive compensation plan, which provides the opportunity to earn additional compensation based on individual performance results. This position is also eligible to participate in our equity based long term incentive program.
Benefits offered include a retirement savings plan (with company match), paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage in accordance with the terms and conditions of the applicable plans.
Auto-ApplyNeuroPsych Account Specialist - Dayton OH
Dayton, OH jobs
Who We Are:
At Neurocrine Biosciences, we pride ourselves on having a strong, inclusive, and positive culture based on our shared purpose and values. We know what it takes to be great, and we are as passionate about our people as we are about our purpose - to relieve suffering for people with great needs.
What We Do:
Neurocrine Biosciences is a leading neuroscience-focused, biopharmaceutical company with a simple purpose: to relieve suffering for people with great needs. We are dedicated to discovering and developing life-changing treatments for patients with under-addressed neurological, neuroendocrine and neuropsychiatric disorders. The company's diverse portfolio includes FDA-approved treatments for tardive dyskinesia, chorea associated with Huntington's disease, classic congenital adrenal hyperplasia, endometriosis* and uterine fibroids,* as well as a robust pipeline including multiple compounds in mid- to late-phase clinical development across our core therapeutic areas. For three decades, we have applied our unique insight into neuroscience and the interconnections between brain and body systems to treat complex conditions. We relentlessly pursue medicines to ease the burden of debilitating diseases and disorders because you deserve brave science. For more information, visit neurocrine.com, and follow the company on LinkedIn, X and Facebook. (
*in collaboration with AbbVie
)
About the Role:Responsible for a specific geographic territory and the successful promotion and growth of Neurocrine products. Manages and develops long-term relationships with physicians and other customers for targeted accounts in their assigned territory and represent Neurocrine brand(s) and their approved indications. This role also plays an important part in educating external customers such as physicians, nurses, medical assistants, case managers, etc. and helping them learn about the benefits of our product(s).
_
Your Contributions (include, but are not limited to):
Sales and Market Development
Drives product acceptance and growth through targeted education and strategic account management
Executes territory sales strategies to meet or exceed objectives via in-person and virtual communications
Identifies and addresses territory-specific opportunities and barriers to product success
Effectively manages promotional resources and budget
Customer Relationship Management
Builds and maintains relationships with key stakeholders including:
Healthcare providers (Psychiatrists, Neurologists, NPs, PAs)
Clinical staff (RNs, LPNs, PharmDs)
Key opinion leaders and advocacy groups
Community Mental Health Clinics and Long Term Care facilities
Local/regional payers and pharmacies
Cross-Functional Collaboration
Establishes excellent communication with internal partners including managed care, Marketing, Patient Access, Medical Science Liaisons, and medical communications teams
Professional Standards
Upholds highest ethical standards, including FDA guidelines and pharmaceutical industry best practices
Demonstrates integrity and models behaviors consistent with company values and compliance policies
Work Expectations
Maintains full field presence Monday-Friday with flexibility for occasional evening/weekend events
Other duties as assigned
Requirements:
BS/BA degree in science or related field AND Minimum of 4 years of commercial pharma/biotech or related experience, including 3+ years of specialty pharmaceutical or LTC, Psychology, or Neurology sales experience is highly desired. Close-door or specialty pharmacy distribution experience is strongly preferred. Psychiatry, neurology or antipsychotic experience strongly preferred. Experience with business systems, salesforce automation platforms, and other business intelligence tools (e.g., Salesforce.com, Oracle database, SAP, Business Objects, COGNOS, QlikView, Veeva, etc.) OR
Master's degree in science or related field AND 2+ years of similar experience noted above
Professional Expertise
Knowledge of best practices in the functional discipline and broader related business concepts
Strong understanding of healthcare regulatory and enforcement environments
Proven track record of meeting/exceeding sales objectives and launch success in complex environments
Developing internal reputation in area of expertise
Continuously works to improve tools and processes
Leadership & Teamwork
Ability to lead and participate in cross-functional teams
Exhibits leadership skills, typically directing lower levels and/or indirect teams
Builds trust and support among peers
Acts as a settling influence in challenging situations
Technical Skills
Strong computer skills and working knowledge of business systems
Proficiency with sales platforms and business intelligence tools (Salesforce.com, Oracle, SAP, Veeva, etc.)
Excellent project management abilities
Critical Thinking
Sees broader organizational impact across departments/divisions
Excellent analytical thinking and problem-solving skills
Intellectual curiosity and ability to challenge status quo
Able to decide and act without having the complete picture
Communication & Relationship Management
Excellent verbal and written communication skills
Strong sales and account management disposition
Ability to navigate complex accounts across varied care sites
Understanding of specialty fulfillment and payer requirements
Personal Attributes
Results-oriented with high ethical standards
Adaptable and effective in managing change
Ability to meet multiple deadlines with accuracy and efficiency
Thrives in performance-based, fast-paced environments
Versatile learner who enjoys unfamiliar challenges
Derives satisfaction through purposeful, passionate work
Entrepreneurial attitude/experience
Job-Specific Requirements
Should reside within the geographic area of the assigned territory
Valid driver's license and clean driving record (position requires frequent driving)
Neurocrine Biosciences is an EEO/Disability/Vets employer.
We are committed to building a workplace of belonging, respect, and empowerment, and we recognize there are a variety of ways to meet our requirements. We are looking for the best candidate for the job and encourage you to apply even if your experience or qualifications don't line up to exactly what we have outlined in the job description.
_
The annual base salary we reasonably expect to pay is $120,600.00-$165,000.00. Individual pay decisions depend on various factors, such as primary work location, complexity and responsibility of role, job duties/requirements, and relevant experience and skills. In addition, this position is eligible participate in the Company's quarterly incentive compensation plan, which provides the opportunity to earn additional compensation based on individual performance results. This position is also eligible to participate in our equity based long term incentive program.
Benefits offered include a retirement savings plan (with company match), paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage in accordance with the terms and conditions of the applicable plans.
Auto-ApplyLong Term Care Account Specialist - Cincinnati West, OH
Cincinnati, OH jobs
Who We Are:
At Neurocrine Biosciences, we pride ourselves on having a strong, inclusive, and positive culture based on our shared purpose and values. We know what it takes to be great, and we are as passionate about our people as we are about our purpose - to relieve suffering for people with great needs.
What We Do:
Neurocrine Biosciences is a leading neuroscience-focused, biopharmaceutical company with a simple purpose: to relieve suffering for people with great needs. We are dedicated to discovering and developing life-changing treatments for patients with under-addressed neurological, neuroendocrine and neuropsychiatric disorders. The company's diverse portfolio includes FDA-approved treatments for tardive dyskinesia, chorea associated with Huntington's disease, classic congenital adrenal hyperplasia, endometriosis* and uterine fibroids,* as well as a robust pipeline including multiple compounds in mid- to late-phase clinical development across our core therapeutic areas. For three decades, we have applied our unique insight into neuroscience and the interconnections between brain and body systems to treat complex conditions. We relentlessly pursue medicines to ease the burden of debilitating diseases and disorders because you deserve brave science. For more information, visit neurocrine.com, and follow the company on LinkedIn, X and Facebook. (
*in collaboration with AbbVie
)
About the Role:The Long-Term Care (LTC) Account Specialist is responsible for driving education, access, and adoption of Neurocrine products within post-acute and long-term care settings. This role requires advanced account management capabilities to influence multiple stakeholders across a coordinated, multi-step process that often spans extended timelines between order and fulfillment. The LTC Account Specialist must connect and align external prescribers, internal facility stakeholders, and LTC pharmacies to successfully navigate clinical, regulatory, and reimbursement barriers. This requires a consultative, strategic, and highly coordinated approach to achieve “drug on cart” and sustained resident therapy. Additionally, this role demands a deep understanding of CMS regulations, payer mix dynamics, and facility-level operational processes, balancing clinical education with compliance and reimbursement considerations.
_
Your Contributions (include, but are not limited to):
Creates product acceptance and manages sales and product growth through education opportunities in targeted accounts
Effectively executes sales force strategies and marketing plans to meet or exceed sales objectives through face-to-face and/or virtual communications via in-office visits, in-service presentations and speaker programs
Creates and implements successful strategies to further penetrate and segment the psychiatric and movement disorder marketplace, consisting, where applicable, of Psychiatrists, Neurologists, Community Mental Health Clinics (CMHC) and Long Term Care (LTC)
Effectively uses promotional resources and budget
Establishes and maintains excellent communication and sound working relationships with co-workers and cross-functional partners, including managed care, Medical Science Liaisons, and medical communications
Demonstrates honesty and integrity while modeling behaviors consistent with company standards, values and corporate compliance policies
Identifies territory-specific opportunities and barriers to ensure product and company success
Develops local Opinion Leader relationships to achieve aligned objectives
Performs all responsibilities following the highest ethical standards, including FDA guidelines and best practices for the pharmaceutical/biotech industry
Effectively utilizes account selling strategies to achieve goals through building relationships with and meeting the needs of all members of the patients' care team (Pharm D, MD/NP/PA, LPN/RN)
Manages relationships with important customers, including key opinion leaders, local professional groups and advocacy groups, long-term care facilities, local and regional payers, and pharmacies
Other duties as assigned
Requirements:
BS/BA degree in science or related field and 4+ years of commercial pharma/biotech or related experience, including 3+ years of specialty pharmaceutical or LTC, Psychology, or Neurology sales experience is highly desired. Long Term Care or specialty pharmacy distribution experience is strongly preferred. Psychiatry, neurology or antipsychotic experience strongly preferred. Experience with business systems, salesforce automation platforms, and other business intelligence tools (e.g., Salesforce.com, Oracle database, SAP, Business Objects, COGNOS, QlikView, Veeva, etc.) OR
Master's degree in science or related field and 2+ years of similar experience noted above
Strong sales and account management skills with solid business acumen and exceptional communication (verbal and written)
Proven record of sales performance and goal achievement, including recognition or ranking awards in specialty pharma or biotech
Demonstrated success launching products in complex, competitive markets
Deep understanding of healthcare regulatory and compliance environments
Entrepreneurial mindset and experience in dynamic or start-up settings
Proficient in business systems and CRM tools (e.g., Salesforce, Veeva, Oracle, SAP, QlikView)
Must reside within assigned territory and possess a valid driver's license with a clean record
Results-driven, accountable professional who:
Thrives in ownership-driven, ethical environments
Excels in navigating complex accounts and diverse care settings
Effectively supports pull-through amid varied payer and fulfillment requirements
Challenges the status quo with curiosity and initiative
Derives satisfaction from purposeful, patient-centered work
Strategic Account Management & Sales Execution
Develop and implement detailed account plans for assigned facilities
Build strong relationships with key external (prescribers, consultants) and internal (administrators, DONs, MDS coordinators) stakeholders
Lead disease state and product education initiatives to drive appropriate resident identification and treatment
Coordinate alignment across facilities, prescribers, and pharmacies to ensure timely therapy initiation and continuation
Execute a consultative sales process involving multiple stakeholders and extended timelines
Market & Regulatory Expertise
Navigate CMS regulations, Psychotropic Stewardship, and survey processes impacting prescribing behavior
Understand reimbursement structures (Medicare, Medicaid, Managed Care) and their influence on therapy access
Collaborate with Market Access to address payer and fulfillment barriers
Cross-Functional Collaboration
Partner with Marketing, Medical Affairs, and Market Access to tailor account-specific solutions
Align with field partners to ensure consistent messaging and execution across the LTC ecosystem
Represent Neurocrine with professionalism, integrity, and a commitment to improving patient outcomes
Required Knowledge & Skills
Proven ability to engage and align multiple decision-makers across complex healthcare environments
Strong grasp of LTC operations, pharmacy models, and post-acute reimbursement
Consultative selling expertise with strong communication, negotiation, and problem-solving abilities
Skilled in project management and multitasking across complex initiatives
Proficiency with CRM and analytics tools (Veeva, Salesforce, IQVIA)
Preferred Experience
Sales experience in long-term care, institutional, or organized customer settings
Background in neurology, psychiatry, or movement disorders
Familiarity with CoverMyMeds and LTC pharmacy fulfillment
Knowledge of CMS guidelines affecting psychotropic medication use in skilled nursing facilities
Neurocrine Biosciences is an EEO/Disability/Vets employer.
We are committed to building a workplace of belonging, respect, and empowerment, and we recognize there are a variety of ways to meet our requirements. We are looking for the best candidate for the job and encourage you to apply even if your experience or qualifications don't line up to exactly what we have outlined in the job description.
_
The annual base salary we reasonably expect to pay is $120,600.00-$165,000.00. Individual pay decisions depend on various factors, such as primary work location, complexity and responsibility of role, job duties/requirements, and relevant experience and skills. In addition, this position is eligible participate in the Company's quarterly incentive compensation plan, which provides the opportunity to earn additional compensation based on individual performance results. This position is also eligible to participate in our equity based long term incentive program.
Benefits offered include a retirement savings plan (with company match), paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage in accordance with the terms and conditions of the applicable plans.
Auto-ApplyNeuropsych Account Specialist - Cincinnati W OH
Cincinnati, OH jobs
Who We Are:
At Neurocrine Biosciences, we pride ourselves on having a strong, inclusive, and positive culture based on our shared purpose and values. We know what it takes to be great, and we are as passionate about our people as we are about our purpose - to relieve suffering for people with great needs.
What We Do:
Neurocrine Biosciences is a leading neuroscience-focused, biopharmaceutical company with a simple purpose: to relieve suffering for people with great needs. We are dedicated to discovering and developing life-changing treatments for patients with under-addressed neurological, neuroendocrine and neuropsychiatric disorders. The company's diverse portfolio includes FDA-approved treatments for tardive dyskinesia, chorea associated with Huntington's disease, classic congenital adrenal hyperplasia, endometriosis* and uterine fibroids,* as well as a robust pipeline including multiple compounds in mid- to late-phase clinical development across our core therapeutic areas. For three decades, we have applied our unique insight into neuroscience and the interconnections between brain and body systems to treat complex conditions. We relentlessly pursue medicines to ease the burden of debilitating diseases and disorders because you deserve brave science. For more information, visit neurocrine.com, and follow the company on LinkedIn, X and Facebook. (
*in collaboration with AbbVie
)
About the Role:Responsible for a specific geographic territory and the successful promotion and growth of Neurocrine products. Manages and develops long-term relationships with physicians and other customers for targeted accounts in their assigned territory and represent Neurocrine brand(s) and their approved indications. This role also plays an important part in educating external customers such as physicians, nurses, medical assistants, case managers, etc. and helping them learn about the benefits of our product(s).
_
Your Contributions (include, but are not limited to):
Sales and Market Development
Drives product acceptance and growth through targeted education and strategic account management
Executes territory sales strategies to meet or exceed objectives via in-person and virtual communications
Identifies and addresses territory-specific opportunities and barriers to product success
Effectively manages promotional resources and budget
Customer Relationship Management
Builds and maintains relationships with key stakeholders including:
Healthcare providers (Psychiatrists, Neurologists, NPs, PAs)
Clinical staff (RNs, LPNs, PharmDs)
Key opinion leaders and advocacy groups
Community Mental Health Clinics and Long Term Care facilities
Local/regional payers and pharmacies
Cross-Functional Collaboration
Establishes excellent communication with internal partners including managed care, Marketing, Patient Access, Medical Science Liaisons, and medical communications teams
Professional Standards
Upholds highest ethical standards, including FDA guidelines and pharmaceutical industry best practices
Demonstrates integrity and models behaviors consistent with company values and compliance policies
Work Expectations
Maintains full field presence Monday-Friday with flexibility for occasional evening/weekend events
Other duties as assigned
Requirements:
BS/BA degree in science or related field AND Minimum of 4 years of commercial pharma/biotech or related experience, including 3+ years of specialty pharmaceutical or LTC, Psychology, or Neurology sales experience is highly desired. Close-door or specialty pharmacy distribution experience is strongly preferred. Psychiatry, neurology or antipsychotic experience strongly preferred. Experience with business systems, salesforce automation platforms, and other business intelligence tools (e.g., Salesforce.com, Oracle database, SAP, Business Objects, COGNOS, QlikView, Veeva, etc.) OR
Master's degree in science or related field AND 2+ years of similar experience noted above
Professional Expertise
Knowledge of best practices in the functional discipline and broader related business concepts
Strong understanding of healthcare regulatory and enforcement environments
Proven track record of meeting/exceeding sales objectives and launch success in complex environments
Developing internal reputation in area of expertise
Continuously works to improve tools and processes
Leadership & Teamwork
Ability to lead and participate in cross-functional teams
Exhibits leadership skills, typically directing lower levels and/or indirect teams
Builds trust and support among peers
Acts as a settling influence in challenging situations
Technical Skills
Strong computer skills and working knowledge of business systems
Proficiency with sales platforms and business intelligence tools (Salesforce.com, Oracle, SAP, Veeva, etc.)
Excellent project management abilities
Critical Thinking
Sees broader organizational impact across departments/divisions
Excellent analytical thinking and problem-solving skills
Intellectual curiosity and ability to challenge status quo
Able to decide and act without having the complete picture
Communication & Relationship Management
Excellent verbal and written communication skills
Strong sales and account management disposition
Ability to navigate complex accounts across varied care sites
Understanding of specialty fulfillment and payer requirements
Personal Attributes
Results-oriented with high ethical standards
Adaptable and effective in managing change
Ability to meet multiple deadlines with accuracy and efficiency
Thrives in performance-based, fast-paced environments
Versatile learner who enjoys unfamiliar challenges
Derives satisfaction through purposeful, passionate work
Entrepreneurial attitude/experience
Job-Specific Requirements
Should reside within the geographic area of the assigned territory
Valid driver's license and clean driving record (position requires frequent driving)
Neurocrine Biosciences is an EEO/Disability/Vets employer.
We are committed to building a workplace of belonging, respect, and empowerment, and we recognize there are a variety of ways to meet our requirements. We are looking for the best candidate for the job and encourage you to apply even if your experience or qualifications don't line up to exactly what we have outlined in the job description.
_
The annual base salary we reasonably expect to pay is $120,600.00-$165,000.00. Individual pay decisions depend on various factors, such as primary work location, complexity and responsibility of role, job duties/requirements, and relevant experience and skills. In addition, this position is eligible participate in the Company's quarterly incentive compensation plan, which provides the opportunity to earn additional compensation based on individual performance results. This position is also eligible to participate in our equity based long term incentive program.
Benefits offered include a retirement savings plan (with company match), paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage in accordance with the terms and conditions of the applicable plans.
Auto-ApplyLong Term Care Account Specialist - Cincinnati West, OH
Ohio jobs
Who We Are: At Neurocrine Biosciences, we pride ourselves on having a strong, inclusive, and positive culture based on our shared purpose and values. We know what it takes to be great, and we are as passionate about our people as we are about our purpose - to relieve suffering for people with great needs.
What We Do:
Neurocrine Biosciences is a leading neuroscience-focused, biopharmaceutical company with a simple purpose: to relieve suffering for people with great needs. We are dedicated to discovering and developing life-changing treatments for patients with under-addressed neurological, neuroendocrine and neuropsychiatric disorders. The company's diverse portfolio includes FDA-approved treatments for tardive dyskinesia, chorea associated with Huntington's disease, classic congenital adrenal hyperplasia, endometriosis* and uterine fibroids,* as well as a robust pipeline including multiple compounds in mid- to late-phase clinical development across our core therapeutic areas. For three decades, we have applied our unique insight into neuroscience and the interconnections between brain and body systems to treat complex conditions. We relentlessly pursue medicines to ease the burden of debilitating diseases and disorders because you deserve brave science. For more information, visit neurocrine.com, and follow the company on LinkedIn, X and Facebook. (*in collaboration with AbbVie)
About the Role:
The Long-Term Care (LTC) Account Specialist is responsible for driving education, access, and adoption of Neurocrine products within post-acute and long-term care settings. This role requires advanced account management capabilities to influence multiple stakeholders across a coordinated, multi-step process that often spans extended timelines between order and fulfillment. The LTC Account Specialist must connect and align external prescribers, internal facility stakeholders, and LTC pharmacies to successfully navigate clinical, regulatory, and reimbursement barriers. This requires a consultative, strategic, and highly coordinated approach to achieve "drug on cart" and sustained resident therapy. Additionally, this role demands a deep understanding of CMS regulations, payer mix dynamics, and facility-level operational processes, balancing clinical education with compliance and reimbursement considerations.
_
Your Contributions (include, but are not limited to):
* Creates product acceptance and manages sales and product growth through education opportunities in targeted accounts
* Effectively executes sales force strategies and marketing plans to meet or exceed sales objectives through face-to-face and/or virtual communications via in-office visits, in-service presentations and speaker programs
* Creates and implements successful strategies to further penetrate and segment the psychiatric and movement disorder marketplace, consisting, where applicable, of Psychiatrists, Neurologists, Community Mental Health Clinics (CMHC) and Long Term Care (LTC)
* Effectively uses promotional resources and budget
* Establishes and maintains excellent communication and sound working relationships with co-workers and cross-functional partners, including managed care, Medical Science Liaisons, and medical communications
* Demonstrates honesty and integrity while modeling behaviors consistent with company standards, values and corporate compliance policies
* Identifies territory-specific opportunities and barriers to ensure product and company success
* Develops local Opinion Leader relationships to achieve aligned objectives
* Performs all responsibilities following the highest ethical standards, including FDA guidelines and best practices for the pharmaceutical/biotech industry
* Effectively utilizes account selling strategies to achieve goals through building relationships with and meeting the needs of all members of the patients' care team (Pharm D, MD/NP/PA, LPN/RN)
* Manages relationships with important customers, including key opinion leaders, local professional groups and advocacy groups, long-term care facilities, local and regional payers, and pharmacies
* Other duties as assigned
Requirements:
* BS/BA degree in science or related field and 4+ years of commercial pharma/biotech or related experience, including 3+ years of specialty pharmaceutical or LTC, Psychology, or Neurology sales experience is highly desired. Long Term Care or specialty pharmacy distribution experience is strongly preferred. Psychiatry, neurology or antipsychotic experience strongly preferred. Experience with business systems, salesforce automation platforms, and other business intelligence tools (e.g., Salesforce.com, Oracle database, SAP, Business Objects, COGNOS, QlikView, Veeva, etc.) OR
* Master's degree in science or related field and 2+ years of similar experience noted above
* Strong sales and account management skills with solid business acumen and exceptional communication (verbal and written)
* Proven record of sales performance and goal achievement, including recognition or ranking awards in specialty pharma or biotech
* Demonstrated success launching products in complex, competitive markets
* Deep understanding of healthcare regulatory and compliance environments
* Entrepreneurial mindset and experience in dynamic or start-up settings
* Proficient in business systems and CRM tools (e.g., Salesforce, Veeva, Oracle, SAP, QlikView)
* Must reside within assigned territory and possess a valid driver's license with a clean record
* Results-driven, accountable professional who:
* Thrives in ownership-driven, ethical environments
* Excels in navigating complex accounts and diverse care settings
* Effectively supports pull-through amid varied payer and fulfillment requirements
* Challenges the status quo with curiosity and initiative
* Derives satisfaction from purposeful, patient-centered work
* Strategic Account Management & Sales Execution
* Develop and implement detailed account plans for assigned facilities
* Build strong relationships with key external (prescribers, consultants) and internal (administrators, DONs, MDS coordinators) stakeholders
* Lead disease state and product education initiatives to drive appropriate resident identification and treatment
* Coordinate alignment across facilities, prescribers, and pharmacies to ensure timely therapy initiation and continuation
* Execute a consultative sales process involving multiple stakeholders and extended timelines
* Market & Regulatory Expertise
* Navigate CMS regulations, Psychotropic Stewardship, and survey processes impacting prescribing behavior
* Understand reimbursement structures (Medicare, Medicaid, Managed Care) and their influence on therapy access
* Collaborate with Market Access to address payer and fulfillment barriers
* Cross-Functional Collaboration
* Partner with Marketing, Medical Affairs, and Market Access to tailor account-specific solutions
* Align with field partners to ensure consistent messaging and execution across the LTC ecosystem
* Represent Neurocrine with professionalism, integrity, and a commitment to improving patient outcomes
* Required Knowledge & Skills
* Proven ability to engage and align multiple decision-makers across complex healthcare environments
* Strong grasp of LTC operations, pharmacy models, and post-acute reimbursement
* Consultative selling expertise with strong communication, negotiation, and problem-solving abilities
* Skilled in project management and multitasking across complex initiatives
* Proficiency with CRM and analytics tools (Veeva, Salesforce, IQVIA)
* Preferred Experience
* Sales experience in long-term care, institutional, or organized customer settings
* Background in neurology, psychiatry, or movement disorders
* Familiarity with CoverMyMeds and LTC pharmacy fulfillment
* Knowledge of CMS guidelines affecting psychotropic medication use in skilled nursing facilities
Neurocrine Biosciences is an EEO/Disability/Vets employer.
We are committed to building a workplace of belonging, respect, and empowerment, and we recognize there are a variety of ways to meet our requirements. We are looking for the best candidate for the job and encourage you to apply even if your experience or qualifications don't line up to exactly what we have outlined in the job description.
_
The annual base salary we reasonably expect to pay is $120,600.00-$165,000.00. Individual pay decisions depend on various factors, such as primary work location, complexity and responsibility of role, job duties/requirements, and relevant experience and skills. In addition, this position is eligible participate in the Company's quarterly incentive compensation plan, which provides the opportunity to earn additional compensation based on individual performance results. This position is also eligible to participate in our equity based long term incentive program.
Benefits offered include a retirement savings plan (with company match), paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage in accordance with the terms and conditions of the applicable plans.
Auto-ApplyNeuropsych Account Specialist - Lancaster OH
Ohio jobs
Who We Are: At Neurocrine Biosciences, we pride ourselves on having a strong, inclusive, and positive culture based on our shared purpose and values. We know what it takes to be great, and we are as passionate about our people as we are about our purpose - to relieve suffering for people with great needs.
What We Do:
Neurocrine Biosciences is a leading neuroscience-focused, biopharmaceutical company with a simple purpose: to relieve suffering for people with great needs. We are dedicated to discovering and developing life-changing treatments for patients with under-addressed neurological, neuroendocrine and neuropsychiatric disorders. The company's diverse portfolio includes FDA-approved treatments for tardive dyskinesia, chorea associated with Huntington's disease, classic congenital adrenal hyperplasia, endometriosis* and uterine fibroids,* as well as a robust pipeline including multiple compounds in mid- to late-phase clinical development across our core therapeutic areas. For three decades, we have applied our unique insight into neuroscience and the interconnections between brain and body systems to treat complex conditions. We relentlessly pursue medicines to ease the burden of debilitating diseases and disorders because you deserve brave science. For more information, visit neurocrine.com, and follow the company on LinkedIn, X and Facebook. (*in collaboration with AbbVie)
About the Role:
Responsible for a specific geographic territory and the successful promotion and growth of Neurocrine products. Manages and develops long-term relationships with physicians and other customers for targeted accounts in their assigned territory and represent Neurocrine brand(s) and their approved indications. This role also plays an important part in educating external customers such as physicians, nurses, medical assistants, case managers, etc. and helping them learn about the benefits of our product(s).
_
Your Contributions (include, but are not limited to):
* Sales and Market Development
* Drives product acceptance and growth through targeted education and strategic account management
* Executes territory sales strategies to meet or exceed objectives via in-person and virtual communications
* Identifies and addresses territory-specific opportunities and barriers to product success
* Effectively manages promotional resources and budget
* Customer Relationship Management
* Builds and maintains relationships with key stakeholders including:
* Healthcare providers (Psychiatrists, Neurologists, NPs, PAs)
* Clinical staff (RNs, LPNs, PharmDs)
* Key opinion leaders and advocacy groups
* Community Mental Health Clinics and Long Term Care facilities
* Local/regional payers and pharmacies
* Cross-Functional Collaboration
* Establishes excellent communication with internal partners including managed care, Marketing, Patient Access, Medical Science Liaisons, and medical communications teams
* Professional Standards
* Upholds highest ethical standards, including FDA guidelines and pharmaceutical industry best practices
* Demonstrates integrity and models behaviors consistent with company values and compliance policies
* Work Expectations
* Maintains full field presence Monday-Friday with flexibility for occasional evening/weekend events
* Other duties as assigned
Requirements:
* BS/BA degree in science or related field AND Minimum of 4 years of commercial pharma/biotech or related experience, including 3+ years of specialty pharmaceutical or LTC, Psychology, or Neurology sales experience is highly desired. Close-door or specialty pharmacy distribution experience is strongly preferred. Psychiatry, neurology or antipsychotic experience strongly preferred. Experience with business systems, salesforce automation platforms, and other business intelligence tools (e.g., Salesforce.com, Oracle database, SAP, Business Objects, COGNOS, QlikView, Veeva, etc.) OR
* Master's degree in science or related field AND 2+ years of similar experience noted above
* Professional Expertise
* Knowledge of best practices in the functional discipline and broader related business concepts
* Strong understanding of healthcare regulatory and enforcement environments
* Proven track record of meeting/exceeding sales objectives and launch success in complex environments
* Developing internal reputation in area of expertise
* Continuously works to improve tools and processes
* Leadership & Teamwork
* Ability to lead and participate in cross-functional teams
* Exhibits leadership skills, typically directing lower levels and/or indirect teams
* Builds trust and support among peers
* Acts as a settling influence in challenging situations
* Technical Skills
* Strong computer skills and working knowledge of business systems
* Proficiency with sales platforms and business intelligence tools (Salesforce.com, Oracle, SAP, Veeva, etc.)
* Excellent project management abilities
* Critical Thinking
* Sees broader organizational impact across departments/divisions
* Excellent analytical thinking and problem-solving skills
* Intellectual curiosity and ability to challenge status quo
* Able to decide and act without having the complete picture
* Communication & Relationship Management
* Excellent verbal and written communication skills
* Strong sales and account management disposition
* Ability to navigate complex accounts across varied care sites
* Understanding of specialty fulfillment and payer requirements
* Personal Attributes
* Results-oriented with high ethical standards
* Adaptable and effective in managing change
* Ability to meet multiple deadlines with accuracy and efficiency
* Thrives in performance-based, fast-paced environments
* Versatile learner who enjoys unfamiliar challenges
* Derives satisfaction through purposeful, passionate work
* Entrepreneurial attitude/experience
* Job-Specific Requirements
* Should reside within the geographic area of the assigned territory
* Valid driver's license and clean driving record (position requires frequent driving)
Neurocrine Biosciences is an EEO/Disability/Vets employer.
We are committed to building a workplace of belonging, respect, and empowerment, and we recognize there are a variety of ways to meet our requirements. We are looking for the best candidate for the job and encourage you to apply even if your experience or qualifications don't line up to exactly what we have outlined in the job description.
_
The annual base salary we reasonably expect to pay is $120,600.00-$165,000.00. Individual pay decisions depend on various factors, such as primary work location, complexity and responsibility of role, job duties/requirements, and relevant experience and skills. In addition, this position is eligible participate in the Company's quarterly incentive compensation plan, which provides the opportunity to earn additional compensation based on individual performance results. This position is also eligible to participate in our equity based long term incentive program.
Benefits offered include a retirement savings plan (with company match), paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage in accordance with the terms and conditions of the applicable plans.
Auto-ApplyInsurance Collections Specialist
Cincinnati, OH jobs
Gastro Health is seeking a Full-Time Insurance Collections Specialist to join our team!
Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of coworkers and providers, as well as consistent hours.
This role offers:
A great work/life balance
No weekends or evenings - Monday thru Friday
Paid holidays and paid time off
Rapidily growing team with opportunities for advancement
Competitive compensation
Benefits package
Duties you will be responsible for:
Provides Liaison between the providers of health care services, the patient, or other responsible persons, and revenue sources, to ensure the correctness of charges, a current record of all transactions, and account resolution
Maintains active communications with insurance carriers and third-party carriers until account is paid.
Negotiates payment of current and past due accounts by direct telephone and written correspondence.
Updates patient account information
Monitors and identifies payer denial trends and problem accounts; communicates patterns to supervisor.
Runs a monthly aging report based on DOS and current A/R to identify accounts that require follow up.
Manage all assigned worklist on a daily basis for assigned insurances.
Utilize collection techniques to resolve accounts according to company's policies and procedures.
Report any coding related denial to the Coding Specialist.
Performs other duties including but limited to faxing information as required, generating retroactive authorization requests, and verifying medical eligibility.
Conducts necessary research to ensure proper reimbursement of claims.
Assist with special projects assigned by Billing Manager or Supervisor
Minimum Requirements
High school diploma or GED equivalent.
At least 2 years' experience in insurance collections.
Knowledge of medical terminology utilized in medical collections and billing (CPT, ICD-10, HCPCS)
Knowledge with letters of appeal.
Intermediate experience with Microsoft Excel and Office products is required.
Experience with HMO, PPO, and Medicare insurances.
Must be able to read, interpret, and apply regulations, policies and procedures
We offer a comprehensive benefits package to our eligible employees:
Medical
Dental
Vision
Spending Accounts
Life / AD&D
Disability
Accident
Critical Illness
Hospital Indemnity
Legal
Identity Theft
Pet
401(k) retirement plan with Non-Elective Safe Harbor employer contribution for eligible employees
Discretionary profit-sharing with employer contributions of 0% - 4% for eligible employees
Additionally, Gastro Health participates in a program called Tickets at Work that provides discounts on concerts, travel, movies, and more.
Interested in learning more? Click here to learn more about the location.
Gastro Health is the one of the largest gastroenterology multi-specialty groups in the United States, with over 130+ locations throughout the country. Our team is composed of the finest gastroenterologists, pediatric gastroenterologists, colorectal surgeons, and allied health professionals. We are always looking for individuals that share our mission to provide outstanding medical care and an exceptional healthcare experience. We offer a comprehensive benefits package to our eligible employees.
Gastro Health is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
We thank you for your interest in joining our growing Gastro Health team!