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Become A Functional Consultant

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Working As A Functional Consultant

  • Interacting With Computers
  • Making Decisions and Solving Problems
  • Processing Information
  • Getting Information
  • Evaluating Information to Determine Compliance with Standards
  • Mostly Sitting

  • Repetitive

  • $126,216

    Average Salary

What Does A Functional Consultant Do At Lennox

* Implementation & Customization Experience in Service Now on All the Modules including but not limited toProject Management,SDLC,Demand Management,Asset Management,Incident Management,Problem Management,Change Management,Knowledge Management,Configuration Management,Service Request Catalogue,Discovery
* Key Deliverables:
* Demonstrate your extensive experience as a Servicenow developer.
* Will make decisions for the implementation of solutions that will have real impact on the business.
* Research and staying abreast of current technology trends.
* Making break fix related changes.
* Oversee problem isolation, issue resolution, and escalation management according to pre-defined protocols.
* Maintain communication with functional managers and executive management to ensure issues are resolved
* Primary Functions:
* Should have experience in Requirement gathering and created requirement specification document based on inputs from the clients and process team.
* Should have strong understanding of ServiceNow’s standard capabilities.
* Ability to map requirements with the standard functionality with minimum to nil customization.
* Should understand Technical feasibility to be able to interact and work with developers to accomplish the plan
* Should have worked on servicenow upgrades – performed relevant tests
* Knowledge on Process design of various modules – Project Management, Demand Management, SDLC, Asset Management, Incident, Change, Problem, Service Catalog, Service Desk, Reports, CMDB, SLM and Knowledge.
* Writing functional specifications for various ServiceNow modules.
* Implementation of various modules – Project Management, Demand Management, SDLC, Asset Management, Incident, Change, Problem, Service Catalog, Service Desk, Reports, CMDB, SLM and Knowledge.
* Provide training for fresher’s and other team members on ServiceNow implementation
* Involved in Unit testing.
* Complete ownership of the module (bug fixing).
* Researches, reviews and analyzes the effectiveness and efficiency of procedures, and develops strategies for enhancing these processes in accordance with ITIL best practices to enable continuous improvement.
* Experience in designing the end-to-end solutions like Integrations with ServiceNow.
* Experience in Administering, Supporting Production Instances, Maintaining Lower Life Cycle Instances and Customizing the ServiceNow application for user requirements.
* Experience in Discovery/CMDB
* Experience in Asset management Modules
* General understanding of ITIL.
* Qualifications
* Desired Profile of the candidate:
* Overall 8+ years of experience
* Minimum of 8 years in Servicenow
* Should have experience with key modules like
* Project Management,
* Demand Management,
* Asset Management,
* Incident Management,
* Problem Management,
* Change Management,
* Knowledge Management,
* Configuration Management,
* Service Request Catalogue,
* Discovery
* Should have experience in various integrations
* Goal driven, process oriented and performing to established Service Level agreements
* Passion for teamwork, career growth, and knowledge sharing.
* Analytical thinker that consistently resolves ongoing issues and defects.
* Comprehensive problem solving abilities.
* Excellent understanding and grasping helped requirements gathering clear
* Excellent verbal and written communication skills.
* Extraordinary willingness to learn.
* Adaptive and flexible

What Does A Functional Consultant Do At Caci International

* Organize, attend, take meeting notes, and/or participate in meetings.
* Develop slide decks and facilitate the organization at meetings.
* Responsible for developing and implementing all outreach and customer relations.
* This can be done through a combination of personal contacts, mass mailings, emails, surveys.
* Working senior customer leaders to identify and engage customers throughout the life cycle as needed.
* Establish and maintain effective relationships with agencies and entities.
* Establish, record, and review metrics and provide analysis.
* Performs and facilities all communication, outreach, etc.
* Facilitate governance

What Does A Functional Consultant Do At Emtec, Inc.

* Provide functional consulting services by acting as subject matter expert and leading clients through the entire systems development lifecycle
* Identify business requirements and map them to the Oracle Cloud functionality
* Identify functionality gaps and develop solutions for them
* Advise client on options, risks, and any impacts on other processes or systems
* Configure the Oracle Cloud Applications to meet client requirements and document application set-ups
* Write business requirement documents for reports, interfaces, data conversions and application extensions
* Define testing scenarios and develop test scripts
* Support clients with the execution of test scripts
* Develop end-user documentation and training materials
* Deliver end-user training
* Effectively communicate and drive project deliverables
* Complete tasks efficiently and in a timely manner
* Interact with the project team members responsible for developing reports, interfaces, data conversion programs, and application extensions
* Provide status and issue reports to the project manager/client on a regular basis
* Share knowledge to continually improve implementation methodology

What Does A Functional Consultant Do At Hire It People, LLC

* The Role being requested will provide work under the CAPPS HR/Payroll Onboarding team.
* The Client is seeking candidates with experience specifically in working with the Oracle/PeopleSoft Performance Management module.
* The Client is currently utilizing PeopleSoft version 9
* for its Onboarding efforts of State agencies.
* Oversees and/or performs highly- advanced consultative services and analytical work in support of CAPPS Onboarding.
* Provides all end-user facing responsibilities in support of CAPPS Onboarding efforts in accordance with the Client’s established prototyping methodologies.
* Evaluates business needs, analyzes processes and creates business cases for changes and process improvements.
* Performs scoping followed by configuration and prototyping based on direct interaction with designated end- users and in accordance with best practices.
* Analyzes software fits/gaps and determines impact to business processes.
* Develops and maintains functional design documents for required system enhancements and reports.
* Provides system expertise and functional support throughout the application development and application change processes, and agency deployment activities, including functional configuration set-ups and prototyping modules in a workshop setting.
* Develops test scenarios and test scripts, executes test scripts and records results using automated test tools.
* Validates all system test results.
* Coordinates conversion activities.
* Assists with training all designated end- user personnel.
* Participates in "go-live" cutover activities.
* Provides end-user on-site support as assigned by the Client.
* Performs all duties within project scope and on schedule according to project milestones, deliverables and due dates.
* Communicates complex concepts clearly, accurately, and effectively both verbally and in writing.
* Works with CAPPS technical and functional resources effectively.
* Provides functional expertise for one (1) or more of the following PeopleSoft HCM in a highly customized complex environment:
* o HCM 9
* o HCM 9
* Portal;
* o HCM 9
* Core HR;
* o HCM 9
* PositionManagement;
* o HCM 9
* Payroll, including Commitment Accounting;
* o HCM 9
* Time and Labor;
* Performs other duties as assigned

What Does A Functional Consultant Do At Glaxosmithkline

* Strategic and Indirect Procurement Functional Consultant
* This role exists to define, drive, and deliver standard processes, data and IT systems which are :
* a) Aligned to the overall strategic direction for GSK and the GSK overall operating model
* b) Integrated into end-to-end process flows: driving alignment across multiple sites and functions to deliver value to the end customer
* c) Aligned to all relevant policies, procedures and regulatory standards
* d) As simple as possible and as complex as necessary aligned to Lean Six Sigma principles
* e) Structured to enable the adoption of simplified, standardized IT systems (especially SAP systems), minimizing customization and maximizing the adoption of embedded SAP good-practices
* f) Aligned to other internal and external best practices
* This role is a core IT delivery role driving business change and IT systems programmes in the Purchase to Pay and Strategy Sourcing process area.
* This role is accountable for the Indirect & Strategy Procurement functional stream, and requires a high level of knowledge in SAP processes and solution related to aspects of Indirect Procurement, ie SAP SRM(Supplier Relationship Management), Sourcing(CLM & eSourcing) and SLM (Supplier Lifecycle Management).
* A broad understanding of the integration between SAP ECC/SRM with other SAP component such as MM(Material Management), Accounts Payable (including Open Text Vendor Invoice Management (VIM) for SAP), MDM, Portal and BW is also desirable.
* Our Company
* GlaxoSmithKline (GSK) is a science-led global healthcare company with a special purpose: to help people do more, feel better, live longer.
* We have three global businesses that research, develop and manufacture innovative pharmaceutical medicines, vaccines and consumer healthcare products.
* Our goal is to be one of the world’s most innovative, best performing and trusted healthcare companies.
* We are proud of the difference we make.
* GSK has ranked 1st in the Access to Medicines Index all five times since its launch in 2008 and FORTUNE Magazine ranked us #1 on its ‘Change the World list’ which recognises companies that have made significant progress in sustainable, scalable approaches to addressing societal problems as part of their company strategy.
* GSK has been present in Asia for over 50 years and our commitment to the region is strengthened by the establishment of our purpose-built headquarters for Asia.
* Situated in Singapore, GSK Asia House is a further step in our long-standing strategy to grow and diversify our company - emphasizing the globally balanced business we have built over the years.
* To better support Asia, we focus on developing talent to improve our ability to make the right decisions for healthcare professionals, patients and consumers across the region.
* There are many other roles available within GSK, including in finance, human resources, legal, IT, procurement, communications and core business services.
* They provide the partnership, strategic counsel and support services the business units need to operate efficiently and effectively.
* This enables them to focus on developing, manufacturing and delivering medicines, vaccines and products to the patients and consumers who need them.
* The Role
* Key responsibilities
* Strategy and Architecture
* Ensures the SAP Landscape is designed for effective maintenance on an ongoing basis and GSK drives business benefit from its investment in ERP
* Maintains a comprehensive understanding of the SAP product set and its strategic direction
* Maintains an understanding of the relevant GSK business models and strategic direction
* Provides expert guidance, support and recommendations regarding greater leverage of the SAP product set to leverage greater business benefit for GSK
* Ensures that design aligns with GSK architectural requirements.
* Change and Major Activities
* Undertakes detailed evaluation / planning work for the early phases of the project.
* Defines the solutions which need to be delivered within the different phases of the ERP project to meet the business requirements
* Ensures that any business needs that drive a requirement for customization are strongly challenged and options for process redesign are considered
* Project Design and Deployment
* Ensures the SAP design is managed and controlled to maintain integrity of the template
* Ensures GSK Business Processes and Requirements are fully understood and aligned with the template
* Ensures the solutions designed within the Strategy are successfully implemented and that the benefits associated with the different solutions are realised
* Demonstrates exceptional verbal and written communication skills
* Contributes to the successful development of projects from inception to successful implementation and fully operational status through excellent SAP functional knowledge
* Has excellent planning and execution skills which enable him/her to work effectively within tight change control and release management processes
* Work across organisational boundaries and within all Business Units
* Recognises, analyses and solves problems and resolves project plan deviations as they are encountered
* Actively shares resources, ideas and data to accomplish goals
* Provides KT to other individuals within GSS other departments as required for support of the solution
* System Support
* Supervise Consultants working on support activities, ensuring that they are able to fulfil their responsibilities to review progress, identify and resolve blockages, ensure SLAs are met and that the production systems are not put at risk
* Work on support tickets providing resolution to break-fix issues, and deployment of operational changes.
* Demonstrate an ability to resolve complex issues, manage user relationships and delivery
* Deliver to SLA, whilst ensuring the integrity of the template and the productive systems are maintained.
* Create a culture within GSS of delivering within SLA.
* Proactively seek ways to reduce the volume of support work, by working with suppliers to improve service, identifying common/recurring issues, and proposing improvements
* Others
* Develops SAP functional skills and knowledge as required
* Develops expertise in pharmaceuticals industry and business best practice
* Works with other functions within GSS to identify opportunities for process improvements and assists with the implementation of those agreed
* Works with colleagues in other areas to ensure new functionality is successfully integrated into GSS
* Plays a pro-active role in establishing Delivery and Business Partnering group identity by consistently exceeding customer expectations
* Shares learnings and experiences with others to improve visibility and understanding of GSS activities among peers and superiors
* Considers solution alternatives before committing to action and develop alternative solutions or plans that best support business needs without compromising compliance
* Develops trusted relationships with team-members and customers alike and encourages others to openly express their thoughts and ideas
* Influences effectively through building powerful networks and using them to secure buy-in and support for plans and ideas and create "win-win" outcomes
* Achieves goals and objectives, overcoming obstacles and barriers to success by being proactive driving initiatives forward without compromising quality
* Requirements
* You are a passionate Strategic and Indirect Procurement Functional Consultant with the following attributes:
* Graduate in related discipline or equivalent experience
* years SAP configuration experience (in SAP SRM, Sourcing[CLM and eSourcing], SLM and MM) preferably with SAP certification in respective area of expertise
* end-to-end market/site implementation project lifecycles
* Demonstrated breadth of knowledge and solution delivery experience across the end-to-end process that they own, acquired through multiple leadership roles in global SAP implementations
* Expert knowledge and experience of SAP solutions in a Pharmaceutical manufacturing environment
* Knowledge of external and internal best practices relevant to aligned process area
* Knowledge of the network of opinion leaders and subject matter experts relevant to their process area (both inside and outside GSK)
* Knowledge of Lean Six Sigma, experience of application
* Business and Commercial Credibility: It is critical that the holders of these Senior SAP Functional Consultant Roles possess the credibility to be seen as a decision maker and governance authority in their aligned process area.
* They must be seen as an IT leader, grounded in experience but also with the vision and ambition to drive the correct direction for the future of GSK
* Strong Strategic Direction Setting Capability: They must possess a strong visioning / direction setting capability.
* They understand how and when to consult in arriving upon this direction and how and when to decide.
* Continuous Improvement – They must capable of setting clear goals and tracking the realization of these goals through business changes and systems implementation programmes.
* Highly Structured Analytical Approach: They must be capable of operating in a highly structured and standardized framework for specifying process and data models etc.
* Information Search – They must possess advanced research and networking skills enabling them to remain up to date with innovations from inside and outside GSK enabling you to bring new best practice ideas that support your business customers realize their objectives
* Flexible Thinking: They must possess sound judgment on how and when to take on board innovative new ideas.
* They must clearly perceive the multiple options for any decision that they make and make balanced decisions based on facts and data.
* Consulting skills – They must have strong interpersonal skills capable at building relationships across different stakeholder and functional groups in the organization, capturing and aligning inputs from these groups then driving them to an agreed direction.
* Teamwork – They must be capable of working effectively in large, complex cross functional teams
* Communication – They will be capable of creating simple, compelling messages that summarise their desired direction and clarify the benefits to GSK of following this direction
* Planning –They must be capable of defining detailed plans for their aligned sub-teams and driving these sub-teams to deliver to these plans.
* What We Can Offer You
* GSK’s dedication to the wellbeing of our employees is reflected in the benefits we offer; including healthcare for yourself and dependents, performance related bonus, long term incentives and a host of other flexible offerings you can tailor to your own preferences.
* We also offer a range of employee health and wellbeing programs including our truly unique Partnership for Prevention program, a global commitment by GSK to provide all employees with up to 40 preventative healthcare services bringing to life our mission to: do more, feel better and live longer.
* Application Process
* At GSK we value diversity and treat all candidates equally.
* We aim to create an inclusive workplace where all employees feel engaged, supportive of one another, and know their work makes an important contribution.
* If you would like to join us in innovating and inspiring changes in the industry, we urge you to apply.
* Why You

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How To Become A Functional Consultant

A bachelor’s degree in a computer or information science field is common, although not always a requirement. Some firms hire analysts with business or liberal arts degrees who have skills in information technology or computer programming.


Most computer systems analysts have a bachelor’s degree in a computer-related field. Because these analysts also are heavily involved in the business side of a company, it may be helpful to take business courses or major in management information systems.

Some employers prefer applicants who have a master's degree in business administration (MBA) with a concentration in information systems. For more technically complex jobs, a master’s degree in computer science may be more appropriate.

Although many computer systems analysts have technical degrees, such a degree is not always a requirement. Many analysts have liberal arts degrees and have gained programming or technical expertise elsewhere.

Many systems analysts continue to take classes throughout their careers so they can learn about new and innovative technologies. Technological advances come so rapidly in the computer field that continual study is necessary to remain competitive.

Systems analysts must understand the business field they are working in. For example, a hospital may want an analyst with a thorough understanding of health plans and programs such as Medicare and Medicaid, and an analyst working for a bank may need to understand finance. Having knowledge of their industry helps systems analysts communicate with managers to determine the role of the information technology (IT) systems in an organization.


With experience, systems analysts can advance to project manager and lead a team of analysts. Some can eventually become IT directors or chief technology officers. For more information, see the profile on computer and information systems managers.

Important Qualities

Analytical skills. Analysts must interpret complex information from various sources and be able to decide the best way to move forward on a project. They must also be able to figure out how changes may affect the project.

Communication skills. Analysts work as a go-between with management and the IT department and must be able to explain complex issues in a way that both will understand.

Creativity. Because analysts are tasked with finding innovative solutions to computer problems, an ability to “think outside the box” is important.

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Functional Consultant jobs

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Functional Consultant Career Paths

Functional Consultant
Solutions Architect Senior Manager Director Of Information
Director Information Technology Infrastructure
13 Yearsyrs
Project Manager General Manager Human Resources Manager
Director Of Human Resources
10 Yearsyrs
Lead Consultant Project Manager Information Technology Project Manager
Director Of Information
10 Yearsyrs
Module Lead Systems Analyst Information Systems Manager
Director Of Information Services
9 Yearsyrs
Senior Business Analyst Information Technology Project Manager Director Of Information
Director Of Information Technology Services
12 Yearsyrs
Sap-Sd Consultant SAP MM Consultant Senior Consultant
Information Technology Director
10 Yearsyrs
SAP Consultant Lead Consultant Business Analyst
Information Technology Manager
8 Yearsyrs
Solutions Architect Program Manager Information Technology Project Manager
Manager, Project Management Office
12 Yearsyrs
Senior Consultant Program Manager General Manager
Operations Director
9 Yearsyrs
Senior Consultant Project Manager Construction Manager
Operations Manager
7 Yearsyrs
Project Leader Business Analyst Information Technology Manager
Senior Information Technology Manager
10 Yearsyrs
Oracle Consultant Oracle SOA Developer Senior Software Engineer
Senior Java Developer
6 Yearsyrs
SAP Consultant Senior Consultant Project Manager
Senior Project Manager
12 Yearsyrs
Project Leader Quality Assurance Lead Quality Assurance Manager
Senior Quality Assurance Manager
11 Yearsyrs
Lead Consultant Business Analyst Senior Systems Analyst
Senior Software Engineer
6 Yearsyrs
Management Consultant Sales Consultant Solution Specialist
Solutions Manager
8 Yearsyrs
Senior Business Analyst Senior Manager Director Of Information
Vice President Information Systems
10 Yearsyrs
Project Manager Information Technology Project Manager Director Of Information
Vice President Of Information Technology
12 Yearsyrs
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Functional Consultant Demographics


  • Male

  • Female

  • Unknown



  • White

  • Asian

  • Hispanic or Latino

  • Unknown

  • Black or African American

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Languages Spoken

  • Spanish

  • French

  • Portuguese

  • Japanese

  • Hindi

  • Thai

  • Irish

  • Telugu

  • Vietnamese

  • German

  • Czech

  • Carrier

  • Cantonese

  • Tamil

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Real Functional Consultant Salaries

Job Title Company Location Start Date Salary
Executive Functional Consultant Accenture LLP Mount Olive, NJ May 13, 2016 $136,800
Functional Consultant Daz Systems, Inc. Bloomfield, NJ Feb 01, 2015 $136,475
Functional Consultant Daz Systems, Inc. Allen, TX Jan 07, 2015 $136,475
Executive Functional Consultant Accenture LLP Sunnyvale, CA Apr 08, 2016 $134,971
SAP Functional Consultant C Ahead Technologies, Inc. Palo Alto, CA Sep 22, 2015 $132,000 -
Functional Consultant Daz Systems, Inc. El Segundo, CA Jan 01, 2015 $131,250
Executive Functional Consultant Accenture LLP Redmond, WA Mar 10, 2016 $131,100
Functional Consultant Daz Systems, Inc. Dublin, CA Mar 01, 2015 $128,894
Functional Consultant Systime Computer Corporation Mansfield, MA Oct 22, 2016 $127,905
JD Edwards Functional Consultant Cyret Technologies Inc. Richmond, VA Jun 13, 2016 $127,000
Executive Functional Consultant Accenture LLP Washington, DC Mar 12, 2015 $126,360
Executive Functional Consultant Accenture LLP Washington, DC May 12, 2015 $126,360
Executive Functional Consultant Accenture LLP Houston, TX Apr 14, 2015 $125,763
Principal Functional Consultant Systime Computer Corporation Houston, TX Sep 19, 2016 $84,238
Functional Consultant Accenture LLP Redmond, WA Jun 27, 2015 $84,032
Functional Consultant Accenture LLP Redmond, WA Jul 07, 2015 $84,032
Functional Consultant Accenture LLP Redmond, WA Jul 29, 2015 $84,032
Functional Consultant Accenture LLP Redmond, WA Aug 17, 2015 $84,032
Functional Consultant Accenture LLP Redmond, WA Jul 30, 2015 $84,032
Functional Consultant Accenture LLP Bellevue, WA Aug 18, 2015 $84,032
SAP Functional Consultant Mouri Tech.LLC Foxborough, MA Oct 12, 2015 $84,000
Functional Consultant Accenture LLP Hazelwood, MO Aug 06, 2016 $75,525
Techno Functional Consultant IBM India Private Limited Warren, NJ Aug 03, 2015 $75,413 -
Techno-Functional Consultant IBM India Private Limited Raritan, NJ Jun 29, 2015 $75,413 -
Techno-Functional Consultant IBM India Private Limited Warren, NJ Jun 05, 2015 $75,413 -
Techno Functional Consultant IBM India Private Limited Piscataway, NJ May 11, 2015 $75,413 -
Functional Consultant Accenture LLP Erlanger, KY Nov 30, 2016 $75,338
Functional Consultant Accenture LLP Saint Petersburg, FL Jun 23, 2015 $75,300

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Top Skills for A Functional Consultant


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Top Functional Consultant Skills

  1. Modules
  2. Business Process
  3. Custom Reports
You can check out examples of real life uses of top skills on resumes here:
  • Supported other team members in breakthrough strategies regarding cross functional modules and the impacts which could have been on the business.
  • Involved in Special Business Processes: Third Party and Cross Company Order Processing.
  • Developed Custom Reports, Advanced Reports and Calculated fields.
  • Configured Validation and Substitution rules per the business requirements:.
  • Developed Financial Reports using Report Painter.

Top Functional Consultant Employers

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