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Functional consultant skills for your resume and career

Updated January 8, 2025

5 min read

Below we've compiled a list of the most critical functional consultant skills. We ranked the top skills for functional consultants based on the percentage of resumes they appeared on. For example, 9.1% of functional consultant resumes contained business process as a skill. Continue reading to find out what skills a functional consultant needs to be successful in the workplace.

15 functional consultant skills for your resume and career

1. Business Process

A business process is a group of tasks that are performed by people working in a business to attain a worthy product and to present it to their customers. A business process can also be defined as performing several steps to achieve a certain goal set by a company. Business processes need to set purposeful goals and the outcome of that goal should be clear.

Here's how functional consultants use business process:

Facilitated business process change by troubleshooting problems, documenting new improvements and procedures, and training business users on process improvements.
Resolve user problems and operational issues, including providing fixes to existing configuration for the business processes and functionality currently implemented.

2. Prototyping

Here's how functional consultants use prototyping:

Lead new initiatives and enhancements for SAP Plant Maintenance through design, prototyping, implementation, testing and post go-live support.
Worked with SAP AG Support Teams to resolve issues raised via OSS Message during prototyping.

3. ERP

Enterprise Resource Planning (ERP) is computer software used by major corporations and organizations for conducting their management and accounting tasks efficiently. ERP systems bind different business processes with each other allowing smoother flow of data between them resulting in swift project assessment and completion.

Here's how functional consultants use erp:

Develop solutions to leverage Oracle ERP application functionality and suggest process improvements.
Performed feasibility study regarding selection of an ERP system.

4. CRM

CRM stands for Customer relationship management and it is a complete process through which a business or organization monitors and administers its interactions with the customers. A process in which large amounts of data are collected through marketing via a company's website, polls, surveys, and other social media applications. The basic goal of CRM is to target the right audience for their product, and then fulfill their needs, to increase the sales and revenue of the company.

Here's how functional consultants use crm:

Developed several Custom Application Messages using Integration Broker for updating data from accounting software into PeopleSoft CRM.
Project Synergy encompasses complete implementation of PeopleSoft CRM and PeopleSoft Customer Contracts.

5. Test Cases

Here's how functional consultants use test cases:

Involved in full length Life-Cycle implementation of Workday modules and documentation of technical specifications and developing test cases.
Developed Test Plan and Test Cases on functional and Technical specifications and Business Requirements.

6. Payroll

Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.

Here's how functional consultants use payroll:

Configured Workday Payroll Interface Core connector and successfully implemented the outbound employee and deduction interface files.
Managed and organized Corporate Payroll Services department to assure timely and efficient delivery of products.

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7. Custom Reports

A custom report is a feature to create report templates or just reports using any of the given criteria or a combination of the criteria available in the data.

Here's how functional consultants use custom reports:

Configured Domain Security Policies and merged them with Security Groups and created Functional Design and Technical Design Documents for custom Reports.
Developed custom reports to help business identify the business process status of talent review and benefit elections.

8. Master Data

Master data is the consistent, cohesive identifiers and extended attributes that describe the core entities of a company, including customers, prospects, citizens, vendors, locations, hierarchies, chart of accounts, and the objects around which a business is conducted. Master data enhances and improves data quality and can help eliminate data maintenance across multiple sources. Centralizing all master data enables companies to configure dedicated data governance and compliance processes.

Here's how functional consultants use master data:

Defined Partner Determination Procedures and control business partners in the master data and business process.
Configured Vendor/Customer Master Data, Created Vendor/Customer Account Groups.

9. Test Scenarios

Here's how functional consultants use test scenarios:

Created documentation of end user training procedures and prepared test scenarios, post-implementation review and functional troubleshooting guides.
Maintained Setup of Delivery Completed Indicator and developed test scenarios for unit and Integration testing.

10. Test Scripts

Test scripts validate the quality of the software or app being tested. An effective test script has all the steps to be taken to use a software program as well as the ending result of each step.

Here's how functional consultants use test scripts:

Project documentation - Delivered functional specification, test scripts and system configuration documents.
Automated test scripts for performing Regression testing using Mercury Test Director.

11. Enterprise Resource Planning

Here's how functional consultants use enterprise resource planning:

Developed, customised and integrated the different modules of an Enterprise Resource Planning tool.
Provide top-level ERP consulting as a trusted expert in the enterprise resource planning space.

12. Gl

Here's how functional consultants use gl:

Supported the analysis and design of Oracle GL and Performance Analyzer/ Profitability Manager.
Re-designed GL Interface with respect to full Position Management without commitment accounting.

13. UAT

UAT stands for user acceptance testing, and it is the last phase in the software testing process that determines whether the software is fit for the purpose it was built or not. UAT checks two main things; whether the software fulfills the business requirements and can it be used by the end-users. It is the final and most critical step in the testing stages and it determines whether the software should be introduced in the market or not.

Here's how functional consultants use uat:

Prepared process documentation and coordinated training and UAT activities.
Execute testing, coordinate UAT and complete documentation related to Unit Test(UT) and Integration Test(ITC) Scripts

14. Gap Analysis

Here's how functional consultants use gap analysis:

Process Analysis, Fit-Gap Analysis, Facilitation and Documentation, Specifications Development and Reviews, Core User Training, Security Analysis.
Examined clients existing business practices performed GAP analysis and accurately mapped current business practices to Oracle Applications.

15. User Training

Here's how functional consultants use user training:

Generated respective documentation and prepared user training manuals for the business users with respect to the sales order management functionality.
Involved in post-implementation supporting activities like End User training, presentations, preparations of training materials and creating documentations.

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List of functional consultant skills to add to your resume

The most important skills for a functional consultant resume and required skills for a functional consultant to have include:

Business Process
Prototyping
ERP
CRM
Test Cases
Payroll
Custom Reports
Master Data
Test Scenarios
Test Scripts
Enterprise Resource Planning
Gl
UAT
Gap Analysis
User Training
MM
Order Management

Shared Services
Fi
Legacy Systems
Go-Live
Purchase Orders
User Acceptance
Cloud Computing
Post Implementation
Java
SAP ECC
BI
Functional Specs
BOM
Sap Functional
PP
Erp Implementation
XML

PL/SQL
Data Migration
Core HR
EDI
SAP R/3
ABAP
Technical Specifications
Payables
QA
Sap R
Employee Self-Service
Pre Sales
Fixed Assets
Unix
Amazon Web Services

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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