Area Director jobs at Functional Pathways - 2186 jobs

A mission-driven housing organization located in Columbus, Ohio, seeks a Regional Director for Permanent Supportive Housing. In this role, you'll oversee staff development, ensure regulatory compliance, and enhance financial performance while supporting vulnerable populations. The candidate should have a minimum of 5 years in housing or social services, strong leadership skills, and knowledge of HUD compliance. Competitive benefits package includes medical, dental, and well-being programs, alongside generous PTO and retirement plans. #J-18808-Ljbffr

A leading healthcare organization is seeking an Executive Director to lead innovative programs in cardiovascular research and education. In this role, you will oversee a budget of over $5M and collaborate with world-renowned experts to impact patient care. The ideal candidate has at least 10 years of healthcare leadership experience, a strong background in financial management, and is experienced in clinical research and large-scale event planning. Initial work is on-site with potential for hybrid flexibility. #J-18808-Ljbffr

Gilead's mission is to discover, develop, and deliver therapies that will improve the lives of patients with life-threatening illnesses worldwide. Director, Talent Management About the role The Director, Talent Management will lead in developing tools and approaches to support our Talent Management strategy, specifically related to identification and assessment of both talent and the role and/or capability needs for the future. This role will work with the Talent, Development and Inclusion team, HR Business partners, People partners, HR Shared Services, and business leaders to develop innovative approaches, as well as clear discipline and practices to support talent development. The Director, Talent Management will partner in defining what we mean by talent and the role of talent in an AI-enabled workforce, inclusive ways to identify talent and targeted approaches to develop talent, depending on the segment. The role will also partner to ensure we are aligning Talent to Value and diagnosing key talent requirements across the business to inform development focus and opportunities. This role reports to the Global Head of Talent and Growth and is based in Foster City, California. Responsibilities Leads the team responsible for end-to-end yearly talent cycle with a focus on building a system and processes that enable high-performance, learning, growth, and engaged employees. Ensures the continuous improvement and innovation of talent systems, programs, and processes incorporating stakeholder feedback. Leads in the design, execution, and monitoring of the identification, assessment, and development approaches and solutions to improve the depth and capabilities of Gilead's global talent. Manages the talent review, succession planning, and performance process from start-of-year goal setting to end-of-year conversations including the analysis of results and data. Monitors the subsequent assessment and development activities that support the organization in developing an adequate pool of talent. Ensures approach to strengthens management's ability to identify and assess talent and support development planning. Diagnoses critical needs across talent segments and develops innovative approaches to support accelerated development. Partners with HR Business Partners, and People Partners to embed Talent to Value practices and ensure oversight of Value Creating roles. Supports in identifying critical challenges to support and enable success in the role. Works across the Talent, Development and Inclusion COE to ensure talent identification, assessment and development practices are integrated and supported. Monitors the development of key talent and coordinates with HR Business Partners and People partners to have development plans in place and achieved while ensuring readiness for next likely assignment. Takes a key role in the coaching and development planning for key leadership talent. Partners with Talent Acquisition to ensure proactive planning and prioritization for pipelining where key gaps are identified in succession planning and/ or where key roles require. Continually monitors bench strength and ensures plans are in place to address gaps. Expertise 12+ years with BS/BA; 10+ Years with MS/MA or MBA Progressive experience in talent management and/or human capital experience people / leadership development (in either an HR internal role or HR consulting role working directly in Human Capital or Leadership/ talent management consulting) Experience advising and guiding leaders and managers in talent and leadership practices in a global environment. Expertise in designing, integrating, and operationalizing talent management/development across a global organization. Leadership Capabilities Demonstrated ability to build relationships and influence across a matrixed, global organization, responding quickly to change and adapting/operating in ambiguous environment. Ability to leverage data and insights to diagnose, define focus and align opportunities. Takes a proactive, long-term perspective in design and developing approaches to deliver outcomes for the business. Seeks diverse perspectives, experiences and insight; creates an environment of trust and openness. Has a customer focused approach and embeds into mindset, practice and methodology. Excellent oral and written communication skills; able to simplify and integrate complex concepts and ideas. Demonstrates development focus by seeking feedback and acting on it and providing feedback to others. People Leader Accountabilities Create Inclusion - knowing the business value of diverse teams, modeling inclusion, and embedding the value of diversity in the way they manage their teams. Develop Talent - understand the skills, experience, aspirations and potential of their employees and coach them on current performance and future potential. They ensure employees are receiving the feedback and insight needed to grow, develop and realize their purpose. Empower Teams - connect the team to the organization by aligning goals, purpose, and organizational objectives, and holding them to account. They provide the support needed to remove barriers and connect their team to the broader ecosystem. As an equal opportunity employer, Gilead Sciences Inc. is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact ****************** for assistance. For more information about equal employment opportunity protections, please view the EEO is the Law poster. #J-18808-Ljbffr

Serenity Home Healthcare, LLC. is dedicated to serving the community with compassion and professionalism. We provide caregivers, CNAs, therapists, and nurses for home-based care tailored to the needs of the elderly and individuals with medical requirements. Join a company that values both its clients and its team members. Job Overview The Director of Revenue Cycle Management (RCM) is responsible for the leading day-to-day revenue cycle operations across a multi-site, for profit home healthcare organization. This role focuses on operational execution, performance optimization and compliance across billing, coding, collections and payer processes to ensure and timely reimbursement. Key Responsibilities Oversee daily revenue cycle operations including intake, eligibility, coding, billing, collections and denials. Manage Medicaid and commercial payer reimbursement for home healthcare services. Monitor key KPIs such as days in AR, denial rates, cash collections and net revenue yield. Ensure compliance with HIPAA and state regulations. Lead and develop RCM managers, supervisors and frontline staff across multiple locations. Partner with Operations and Clinical leadership to resolve documentation and charge capture issues. Optimize workflows within EMR/RCM systems and manage third-party billing vendors. Support audits, payer reviews and internal compliance initiatives. Implement process improvements to scale operations efficiently as the organization grows. Qualifications Bachelor's degree in Healthcare Administration, Business, Finance or related field. Five to ten years of experience in healthcare revenue cycle management, preferably in home health. Strong knowledge of Medicaid and MCO home health billing and pay rules. Proven experience managing multi-site teams and operational KPIs. Hands-on leadership style with strong problem-solving skills. Reporting Structure Reports to : Controller Supervises: RCM Managers, Supervisors, Billing and Collection Team

Reporting to the Vice President of Operations, the Regional Director of Operations is accountable for driving operational consistency, efficiency, and performance across multiple ENT care centers within a defined market. This leader translates enterprise strategy into regional execution by managing performance outcomes, coaching managers, ensuring regulatory compliance, and sustaining a culture of excellence across all locations. Scope & Focus Scope: Multi-site management (5-15+ care centers or service lines) Focus Areas: Operational standardization, performance management, growth enablement, and people leadership Reports To: Vice President of Operations Direct Reports: Practice Managers, Supervisors, and select administrative leaders Key Responsibilities Operational & Financial Performance Implement standard workflows, SOPs, and policies consistently across all assigned sites in alignment with enterprise initiatives. Monitor KPIs including visit volumes, slot utilization, conversion rates, revenue per visit, patient satisfaction, and controllable expenses. Partner with Finance to develop and manage annual regional budgets; identify cost optimization and efficiency opportunities. Ensure accurate and timely reporting of operational performance through collaboration with the Data Analytics and Decision Support team. Conduct monthly site audits for compliance, facility standards, and patient safety readiness. Leadership & People Development Recruit, train, and coach Practice Managers to ensure accountability, empowerment, and leadership readiness. Establish clear management rhythms: Daily: Site-level huddles driven by Practice Managers Weekly: Regional review meetings focused on performance metrics and issue resolution Monthly: Regional scorecard reviews with VP of Operations Partner with HR and the VP of Operations on performance management, succession planning, and culture initiatives. Physician Relationship Management Serve as primary liaison between operational leadership and physicians. Lead regular physician alignment meetings to discuss performance metrics, service opportunities, and satisfaction drivers. Collaborate with physician leaders to implement growth programs (e.g., Allergy, Audiology, Vestibular, Sleep) and address workflow barriers. Support recruitment and onboarding of new providers, ensuring smooth operational integration and acclimation to MSO standards. Strategic Execution & Growth Lead operational rollout of new services, technologies, and acquisitions within assigned region. Partner with Business Development on due diligence, onboarding, and implementation phases of new practices. Oversee local market marketing efforts in collaboration with Marketing and Physician Relations to grow referral base and service adoption. Compliance, Risk & Quality Ensure compliance with all federal, state, and payer regulations; partner with Compliance Department for audits and follow-up. Enforce safety, facility, and quality standards through structured checklists and site visit programs. Lead remediation of audit findings and maintain readiness for internal or external inspections. MSO & Cross-Functional Collaboration Act as operational point person for rollout of MSO initiatives (e.g., new software, patient access changes, clinical integrations). Coordinate with centralized departments (Revenue Cycle, Credentialing, IT, Procurement, etc.). Cascade enterprise communications and ensure field readiness for new initiatives. Key Skills & Competencies Category Competencies Driving Results Accountability, prioritization, decision-making, problem-solving Operational Leadership Workflow design, resource allocation, data interpretation, standardization Interpersonal Relationship building, communication, conflict resolution, negotiation Change Leadership Adaptability, implementation discipline, continuous improvement mindset Cultural Leadership Modeling values, fostering engagement, developing people Qualifications • Bachelor's Degree required; Master's preferred. • 5-7 years in multi-site healthcare management (ENT, specialty, or ambulatory practice preferred). • Proven record of operational performance improvement and leadership of multi-location teams. • Strong analytical, communication, and organizational skills.

A leading biotech company is seeking an Executive Director, Managed Markets & Payer Strategy. This role involves shaping payer access strategy to ensure optimal coverage across various healthcare channels. Responsibilities include developing national strategies, managing vendor partnerships, and overseeing compliance with pricing programs. Candidates should have over 15 years of experience in managed markets, with a strong background in payment contracting and a relevant degree. The position can be based in San Diego or offered remotely, with a salary range of $265,000 - $310,000. #J-18808-Ljbffr

The Director of Florida Operations is responsible for leading all project management and field operations across the division. This leadership role ensures operational excellence, resource allocation, and risk management, while fostering collaboration across project management, field operations, preconstruction, and business development. Requirements & Responsibilities A bachelor's degree in construction management, or Construction Related engineering degree is required 10+ years of progressive industry experience in commercial construction, with a demonstrated track record of leading projects, managing teams, and overseeing all aspects of a company's construction operations. Certifications - OSHA 10Hr required Operates with a high level of autonomy and infrequent oversight. Independently manages workload, makes decisions, and consults with leadership only for particularly complex or critical issues. Lead, develop, and retain project management and field teams to ensure high performance, accountability, and cultural alignment. Develop and mentor leaders across project management and field operations to strengthen capability and succession. Foster a collaborative, high-performance culture that integrates teams across operations and corporate functions

A leading biopharmaceutical company is seeking an Associate Director, Incentive Compensation who will oversee the complete incentive compensation process for sales teams. The role involves collaborating with cross-functional teams, designing compensation plans, and ensuring accurate payouts. Candidates should have over 10 years of experience in relevant fields and strong analytical, communication, and project management skills. Experience in virology and oncology is preferred, alongside a solid educational background in finance or business. #J-18808-Ljbffr

Executive Director, Actuarial page is loaded## Executive Director, Actuariallocations: IL - Chicago: TX - Richardsontime type: Full timeposted on: Posted 2 Days Agotime left to apply: End Date: February 27, 2026 (30+ days left to apply)job requisition id: R0047720At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.Join HCSC and be part of a purpose-driven company that will invest in your professional development.# # **Job Summary**### The Executive Director, Medicare Part D Actuarial will lead the actuarial function for Medicare Part D products, including Individual MAPD and PDP, with end-to-end accountability for product strategy, pricing, and financial performance. The Executive Director provides actuarial leadership across product strategy, benefit design, formulary and pharmacy network strategies, and is responsible for Medicare Part D bid development and submission, quarterly forecasting, monthly close support, and bid audits. This position reports to the DSVP, Pharmacy Finance and Actuarial and serves as a key strategic partner to senior leaders across Pharmacy, Product, Finance, Compliance, and Operations. The role also acts as the primary actuarial point of contact for external vendors and consultants.### **Key Responsibilities:** ***Medicare Part D Product & Pricing Leadership*** • Lead actuarial strategy for Individual MAPD and PDP products, ensuring financial sustainability, regulatory compliance, and competitive market positioning. • Provide actuarial leadership on product strategy and component strategies, including benefits, formulary, rebate, network, and mail, balancing affordability, growth, and margin objectives. • Partner cross-functionally with Pharmacy, Product, Finance, Compliance, and Operations to align actuarial assumptions with enterprise strategy. ***Bid Development & Financial Management*** • Oversee end-to-end Medicare Part D bid development and submission, including pricing, assumptions, documentation, and internal governance approvals. • Lead quarterly forecast updates and support monthly close activities, ensuring accuracy, transparency, and alignment between actuarial projections and financial results. • Provide actuarial support for annual PBM market checks and negotiations. • Identify key financial risks and opportunities, proactively communicating insights and recommendations to executive leadership. ***Market Intelligence & Strategic Insights*** • Lead Medicare Part D market intelligence, including competitor analysis, CMS policy changes, regulatory guidance, and industry trends. • Translate market insights into actionable recommendations for product design, pricing strategy, and long-term Medicare positioning. Audit, Governance & Compliance • Serve as actuarial lead for CMS bid audits, internal audits, and financial audits, ensuring defensibility of assumptions, data integrity, and timely responses. • Establish and maintain strong actuarial governance, controls, and documentation standards to support regulatory and audit requirements. ***Vendor & External Partner Management*** • Act as the primary actuarial point of contact for external actuarial vendors and consultants. • Oversee vendor scope, deliverables, timelines, and quality, ensuring alignment with business objectives and regulatory expectations. • Leverage external partnerships to enhance modeling sophistication, analytics, and strategic decision-making. ***Leadership & Talent Development*** • Lead, mentor, and develop a high-performing actuarial team supporting Medicare Part D. • Foster a culture of accountability, collaboration, and continuous improvement, with a focus on developing future actuarial leaders. • Set clear priorities, performance expectations, and development plans aligned with organizational goals.**JOB REQUIREMENTS:** \* Bachelor's degree in business, Finance, Actuarial Science, Mathematics, Economics, Computer Science or Management Information Systems. \* 10 years of data, transactional application-based knowledge or group health underwriting experience \* 10 years of management experience, including overseeing two or more departments led by managers. \* Experience in leading one or more major (multi year) group insurance implementation projects \* Experience in leading one of the following: Actuarial Systems or Applications and systems related teams including testing, building, and writing requirements. \* Experience in quality and auditing and system testing (including creating test scripts) \* Experience planning skills including: Setting goals at a position appropriate level, long term planning (one year or longer), budget and expense management, creating staffing models for up to 2 years, establishing department vision \* Problem solving, negotiation skills, and organizational alignment \* Clear and concise verbal and written communication skills. Experience presenting to all levels of management including audiences with diverse communications preferences\*Overseeing the annual budget and allocating resources for various projects and operational needs.\*Translating needs and initiatives into compelling business cases.\*Conducting cost-benefit analyses to justify investments and ensure ROI.**PREFERRED JOB REQUIREMENTS:** • Bachelor's degree in Actuarial Science, Mathematics, Statistics, Economics, or a related field; advanced degree preferred. • FSA designation. • 10+ years of progressive actuarial experience, including significant leadership responsibility in Medicare Part D. • Deep expertise in Medicare Part D pricing, bid development, forecasting, and regulatory requirements. • Strong strategic influence, executive presence, and financial acumen. • Strong understanding of pharmacy benefit economics, including formulary and network strategy impacts. • Proven experience leading CMS bid audits and financial audits, and partnering with external actuarial firms. • Demonstrated ability to communicate complex actuarial and financial concepts clearly to senior leaders and non-technical stakeholders.#LI-TR1#LI-HybridINJLF### ### **Pay Transparency Statement:**At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees. Learn more about our benefit offerings by visiting .The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan.## HCSC Employment Statement:We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.# # **Base Pay Range**$161,500.00 - $299,700.00Exact compensation may vary based on skills, experience, and location.For more than 80 years, HCSC has been dedicated to expanding access to high-quality, cost-effective health care and equipping our members with information and tools to make the best health care decisions for themselves and their families. As an industry leader, HCSC #J-18808-Ljbffr

A leading biotech company located in California is seeking a Director of Cloud Engineering. This role involves leading cloud product management initiatives, overseeing AWS infrastructure, and driving product strategies that align with the company's mission to innovate medicines. The ideal candidate will possess significant experience in IT leadership, ideally within a biopharma context, and have a proven track record in AWS and product management methodologies. Competitive compensation and a collaborative work environment are offered. #J-18808-Ljbffr

Executive Director - Behavioral Health Clearview San Ramon OP - San Ramon, CA 94583 Salary Range $115,000.00 - $140,000.00 Salary/year Level Management Type Full Time Education Level Graduate Degree Travel Percentage Up to 25% Category Health Care Description Location: Onsite at Clearview San Ramon OP Who We Are: At Clearview Outpatient, we are a dynamic, dedicated, and growing team of professionals deeply passionate about providing evidence-based and personalized clinical care for behavioral health conditions. Clearview Outpatient is a leading provider of mental health treatment services across the region. With 5 Outpatient locations in California, we are on a mission to improve mental wellness in the communities we serve. We are a part of Odyssey Behavioral Healthcare Network which offers a continuum of care within our Psychiatric Network, Eating Disorder Network, including inpatient, intensive residential, partial hospitalization, and intensive outpatient services nationwide. We are excited to expand our network with the opening of a location in San Ramon, California! Our team's foundation is client centered care and clinical excellence through our 5-star service commitment - Respect, Accountability, Integrity, Flexibility, Collaboration and Service. We are committed to our team, and our team is committed to our clients! What We Offer: Collaborative environment dedicated to clinical excellence Multiple Career Development Pathways Company Supported Continuing Education & Certification Multiple Health Plan Design Options Available Flexible Dental & Vision Plan Options 100% Company Paid EAP Emotional Well-Being Support 100% Company Paid Critical Illness (with health enrollment plan) 100% Company Paid Life & ADD 401K with Company Match Company-Sponsored HSA, FSA, & DSA Tax Savings Accounts Generous Team Member Referral Program Parental Leave Compensation Range: $115,000 - $140,000 per year (depending on level, licensure, and location) How You Will Contribute: The Outpatient Executive Director is responsible for overseeing the quality of clinical care, the appropriateness of clinical programming and ensuring the day-to-day clinical operations at the Clearview Outpatient Program are performed effectively. The Outpatient Program Director is responsible for overseeing individual and group therapeutic services and providing clinical supervision to Therapists. The Outpatient Executive Director collaborates with the CEO for the overall administration of outpatient services, including case assignment, scheduling, regulatory and compliance. Essential Responsibilities: Provides clinical supervision to clinicians in both individual and group settings, offering guidance and feedback to motivate and positively develop the clinical team. Provides clinical leadership and supervision for DBT within the Outpatient Program. Actively engages with clinicians, leading in person and virtual clinical programming. Works closely with the clinical and customer service teams to ensure a therapeutic environment is maintained, appropriate treatment planning, and discharge management. Collaborates with the revenue cycle team, utilization review and compliance to ensure the financial success of the program and compliance with managed care requirements. Acts as a clinical backup, conducting individual and group therapy sessions if necessary. Ensures compliance with state and Joint Commission and state accreditation standards and provides oversight to other staff to maintain their compliance. Coordinates client care with the treatment team, family and clients; implements discharge planning. Communicates with referral sources and families, keeping them informed of treatment goals, plans and progress. Coordinates clinical staff schedules and clinical group schedules. Assigns new clients to therapist caseloads. Works with office manager and revenue cycle team to ensure accurate attendance for billing. Provides direct supervision, coaching and clear instruction of workload assignments to clinical staff and interns resulting in effective and efficient daily operations by providing effective services that meet the special needs of the clients in the program. Identifies opportunities for and encourages professional development for clinical team. Acts as on call designee for emergencies or assigns on call designee when personally unavailable. Escalates risk exposure and/or customer service concerns, as necessary. Assists with difficult or emotional client situations, responds promptly to client needs, solicits feedback for continuous quality improvement. Additional Responsibilities Ensures follow up with referral sources following admissions, discharges, and during treatment process. Attends all supervisory trainings within assigned time frames as required by the facility. Produce any other reports or analyses, as needed. Other duties as assigned. Qualifications What We Are Seeking Requires a Master's degree from an accredited college or university in social work, counseling or other related fields, and a minimum of five years' experience working with an mental health population which preferable would include young adults and adults in the mental health or education fields. Must have current license from the appropriate state, such as LCSW, LMFT, LPC, LMHC or Psychologist. Must be highly trained in DBT, preferably DBT certified. Clearance of TB test, fingerprinting and state clearance, and any other mandatory state/federal requirements For cash compensation, we set standard ranges for all U.S based roles based on function, level, and geographic location, benchmarked against companies of similar size within the behavioral healthcare industry. In order to be compliant with local legislation, as well as to provide greater transparency to candidates, we share salary ranges on all job postings regardless of desired hiring location. Final offer amounts are determined by multiple factors, including geographic location as well as candidate experience and expertise, and may vary from the amounts listed above. Clearview provides equal employment opportunities without regard to race, color, creed, ancestry, national origin, ethnicity, sex, gender, sexual orientation, marital status, religion, age, disability, gender identity, genetic information, service in the military, or any other characteristic protected under applicable federal, state, or local law. Equal employment opportunity applies to all terms and conditions of employment. Clearview reserves the rights to modify, interpret, or apply this in any way the organization desires. This in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying this position. Reasonable accommodations may be made to reasonably accommodate qualified individuals with disabilities. This job description is not an employment contract, implied or otherwise. The employment relationship remains “At-Will.”

Executive Director | Pegasus Senior Living - Chisholm Trails (Keene, TX) Lead a premier senior living community as the visionary behind operations, culture, and growth. As Executive Director, you'll drive occupancy, oversee P&L, cultivate a thriving team, and create an exceptional resident experience that sets Ridgeland Place apart. You're the face of the community-building relationships with residents, families, and referral partners while ensuring operational excellence across all departments. The Opportunity: Join Pegasus Senior Living, a respected leader known for supporting their EDs with resources, autonomy, and career growth. Command a highly competitive base salary that reflects your leadership caliber + generous quarterly bonuses directly tied to occupancy, financial performance, and community success. Four bonus payouts annually mean your wins are rewarded consistently throughout the year. Perfect for a proven senior living leader ready to make their mark with a company that invests in both their communities and their people. Your results. Your earnings. Your legacy. Executive Director Perks, Programs, and Benefits: Lucrative base salary and bonus potential Competitive Benefits! Some highlights include: Medical, Dental, Vision, 401K including matching, Employee Assistance and much more! Career Development and Advancement Opportunities Nationwide through our Mentorship Program Incredible Company Culture To learn more about Pegasus Senior Living and to explore our full benefits offerings, check us out at Careers | Senior Living Communities - Pegasus Senior Living ABOUT THE POSITION: The Executive Director (ED) will provide proactive leadership, overall direction, administration, and management of all aspects of the community to include effective employee management and solid financial performance. The Executive Director will ensure fulfillment of our commitment to provide residents with excellence in quality within an upscale senior living environment unequaled in the industry. The ED will report directly to the Regional Vice President of Operations and will independently operate an inspiring and professional property that reflects excellence and an “above the line” creative environment. They will provide visible, proactive leadership in creating and maintaining the highest standards of customer satisfaction relating to resident care, facilities, food service, life enrichment activities, housekeeping, and staff interactions. Duties and responsibilities of the Executive Director include the following: Responsible for the financial performance of the community, operating within the approved budget, meeting and ideally exceeding established performance outcomes and company targeted operating income. Foster a strong, cohesive team environment that builds confidence and strong morale among staff and high staff retention. Lead the marketing and positioning of the community through personal involvement with strategy and sales initiatives. Create the focal point for senior living in the area through clearly communicating the image and brand of the company. Build positive service-focused relationships with residents of the community, their families, and staff members. Ensure compliance with state and other government regulations. Hire, develop and retain high quality multi-functional teams. Required Skills, Experiences and Competencies: Sales skills: Experience overseeing sales with significant accomplishments in building a customer service experience. Understands the sales process from generating prospects, using analytics & closing agreements. Financial Acumen: Nimble in managing both top-line results and expense control. Strategically manage pricing to consistently accomplish business goals. Operational Excellence: Demonstrates operational excellence by applying company standards while holding the team accountable. Has experience successfully managing volatile business cycles and operations and consistently delivering results/outcomes.

The Interventional Business Manager (iBM) Director will lead a high-performing field team responsible for driving growth and execution across the interventional glaucoma portfolio. This role is pivotal in achieving revenue targets, shaping regional business strategy, and elevating field performance within a defined U.S. area. Working cross-functionally with Interventional Glaucoma, Corneal Health, Practice Integration, Strategic Accounts, and Market Access, the Director will ensure alignment across initiatives and foster a culture of collaboration, accountability, and results. This position represents a critical leadership opportunity to drive growth within Glaukos. The iBM Director will shape field execution, strengthen customer partnerships, and advance our mission to deliver innovative ophthalmic solutions that improve patient care. Key Responsibilities Lead, coach, and develop the iBM team to achieve and exceed area sales goals. Recruit, onboard, and retain top field talent. Partner with Area and Regional Directors to align strategic priorities and execution plans. Support field effectiveness through co-travel, performance coaching, and best-practice sharing. Build and maintain strong relationships with KOLs and key accounts. Oversee training and development on business reviews, practice onboarding, and customer engagement. Identify and address market dynamics, competitive activity, and business opportunities. Qualifications Bachelor's Degree required; advanced degree preferred. 10+ years of sales or marketing experience, ideally within ophthalmology or medical devices. Proven leadership experience managing field teams with strong results. Solid understanding of reimbursement, practice integration, and surgical sales. Excellent communication, business planning, and coaching skills. Proficiency with CRM tools (SFDC), Excel, and PowerPoint. *Compensation: $155,100 - $201,650 + Variable Incentive/Bonus + RSUs* #GKOSUS #LI-Remote

Job Requirements The Director of Operations, Tertiary strategically leads and delivers the environment and staff to assist licensed practitioners to perform quality care in a timely, safe, efficient, and professional manner within Health First's level two trauma center, Holmes Regional Medical Center (HRMC). The Director of Operations, Tertiary's direct oversight may include but are not limited to: Diagnostic Radiology, Mammography, Ultrasound, Radiology Support, Nuclear Medicine, CT, MRI, Respiratory Therapy, EEG, Pulmonary Function and Volunteer Services. The Director of Operations, Tertiary provides on-site leadership and has in-direct operational accountability within matrixed areas including but not limited to: Clinical Engineering, Dietary, General Stores, Heart and Vascular Services, Housekeeping, Laboratory Services, Pharmacy, Plant Engineering (Plant Ops), Registration, Rehab Services, Safety and Security, and Transport. PRIMARY ACCOUNTABILITES * Acts under the direction of the Vice President of Clinical Operations keeping them informed on the progress and status of departmental objectives and action plans. * Plans, implements, and evaluates of goals and objectives for all departments of oversight, meeting regularly with management team to discuss the progress and status of departmental objectives and action plans. * Plans, and directs all technical aspects of departments of responsibility areas. * Provides oversight and evaluation of HRMC's programs and services, striving to be an industry leader. * Monitors and maintains existing equipment and contractual services as may be required; recommending action on equipment modification, new equipment and essential construction within the departments * Supports the planning for all new departmental facilities, including equipment and personnel needs. * Verifies assigned departments are prepared and maintain documentation to pass regulatory inspections, including The Joint Commission (TJC), Agency for Healthcare Administration (AHCA), Adjusted Community Rating (ACR), Intersocietal Accreditation Commission (IAC), Mammography Quality Standards Act (MQSA), Health and Retirement Study (HRS), etc. * Participates in facility contract management through review and escalation for revision, renewal or termination. * Represents hospital as appropriate in its relationships with customers, providers, suppliers, competitors, government agencies, professional societies and similar groups. * Coordinates departmental purchasing and oversees stock level, storage and utilization, with an understanding of patient care needs, projected patient census and changes in healthcare technology. * Contributes and supports the advancement of HRMC's strategic plan, project and capital management initiatives, providing direction in all areas of oversight to ensure continued growth, increase revenues and operating income consistent with goal for the fiscal year. LEADERSHIP ACCOUNTABILITIES * Define and communicate a clear, compelling vision for the team that effectively ties into the mission and vision of Health First and inspire the team to achieve that vision. * Provide leadership, motivation, coaching, feedback and support to foster and strengthen growth and development of an effective, high performing team. * Lead change through effective communication, explaining the connection and value to the organization, creating stronger buy-in and urgency, while understanding impact to the team to obtain commitment. * Demonstrate openness to hearing diverse ideas and thoughts; create a sense of inclusivity; and encourage collaboration across teams to help break down silos to meet the team's and organization's goals. * Recruit, select, grow, and retain highly engaged, high performing diverse and inclusive associates. * Display strong strategic and financial acumen in areas of responsibility in alignment with the organization's strategic objectives. Work Experience MINIMUM QUALIFICATIONS * Education: Master's degree in Business or Healthcare Administration (MBA/MHA) or a relevant field. * Work Experience: Five (5) years of progressive leadership experience. * Licensure: None * Certification: None * Skills/Knowledge/Abilities: * Skills and proficiency in MS Office Suite applications with excellent oral and written communication and presentation skills. * Excellent interpersonal skills to effectively interact with all levels of associates and executive leadership. * Demonstrated leadership skills with ability to continually assess and prioritize accordingly. * Excellent organizational skills with ability to adapt to and implement change. * Flexibility and availability to work long and varied hours. * Critical thinking and decision-making skills with ability to interpret data. * Ability to respond appropriately in stressful and emergent situations. PREFFERED QUALIFICATIONS * Work Experience:Five (5) years of leading and managing a hospital service or multiple departments within a tertiary hospital environment. * Licensure/Certification: One of the following is preferred: * Fellow of the American College of Healthcare Executives (FACHE). * Registered Radiology Technologist (Registered by ARRT) (any modality/discipline) in the State of Florida. * Registered by the American Registry of Radiologic Technologists (ARRT) or by the Nuclear Medicine Technology Certification Board (NMTCB). * Registered Sonographer (Registered by ARDMS, ARRT or CCI) and FL State License. * BS in Respiratory Therapy (Registered through NBRC) and FL State License. * Registered Nurse (RN) with cardiovascular experience and FL State License. * Florida State Licensed General Radiographer and/or other Imaging Technologist or Respiratory Therapist (if applicable). PHYSICAL REQUIREMENTS * Majority of time involves sitting or standing; occasional walking, bending, and stooping. * Long periods of computer time or at workstation. * Light work that may include lifting or moving objects up to 20 pounds with or without assistance. * May be exposed to inside environments with varied temperatures, air quality, lighting and/or low to moderate noise. * Communicating with others to exchange information. * Visual acuity and hand-eye coordination to perform tasks. * Workspace may vary from open to confined. * May require travel to various facilities within and beyond county perimeter; may require use of personal vehicle. Benefits ABOUT HEALTH FIRST At Health First, diversity and inclusion are essential for our continued growth and evolution. Working together, we strive to build and nurture a culture that recognizes, encourages, and respects the diverse voices of our associates. We know through experience that different ideas, perspectives, and backgrounds create a stronger and more collaborative work environment that delivers better results. As an organization, it fuels our innovation and connects us closer to our associates, customers, and the communities we serve. Schedule : Full-Time Shift Times : 800am_500pm Paygrade : EDR

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. BluePearl Pet Hospital is seeking a driven, forward-thinking, and strategic operation leader to join our team as a Veterinary Director of Field Operations overseeing our Central Division Markets. Candidates are preferred to reside in the following: DFO Market: Minneapolis, Milwaukee, Northeast Wisconsin Are you competitive and aim to always be #1? Do you love a challenge and solving problems? Have you built energized, passionate, and successful workforce teams? If you answered "yes" to these questions, then we want to hear from you! The Director of Field Operations (DFO) provides leadership, direction, mentorship, and management for multiple markets within the organization with combined revenues of $100MM or greater. The role has responsibility for the fiscal performance of assigned markets and translation of organizational objectives into market-specific objectives that increase efficiency and effectiveness. The position is based out of the home market and frequently travels to other assigned markets to develop hospital leaders, guide progress toward the strategic plan, and drive operational excellence. As a Veterinary Director of Field Operations, you will: Champion and represent the BluePearl mission and vision in all interactions. Communicate and support key initiatives impacting hospital staff, translating organizational objectives into market and hospital-specific action plans. In partnership with the region's RVPs, you will monitor hospital KPIs and manages the execution of plans to achieve KPI performance objectives. Manage revenue targets of $100+ million. Consistently assess the engagement level of associates; take a proactive approach to influence and drive a positive hospital climate. Accountable for associate engagement and retention. Foster a collaborative and trusting relationship between the Support Team and hospitals, providing feedback and engaging in dialogue to facilitate continuous improvement. Lead, direct, mentor and develop direct reports and high-potential indirect reports to ensure hospitals have effective and engaged local leadership. Ensures a culture of self-development is present amongst leaders and contributes to the creation of a talent pipeline to support future organizational growth. In partnership with P&O, responsible for hiring, training, performance coaching, and succession planning for hospital management positions. Ensure standards for service quality, equipment, and Clinician productivity/performance are met and that cost-effective technology is used to maximize production. Ensures fixed assets are preserved. Initiates recommendations for purchases of new equipment and improvements. Advise direct reports regarding labor issues including safety, security, scheduling, training, and protocols. Ensures direct reports are adhering to company policies. Maintain current knowledge of information technology as relates to hospital operations. Partner with assigned Vet Relations Manager(s) (VRMs) to collaborate on pDVM referral strategies that impact assigned markets. Work collaboratively with the BluePearl Support Team to develop solutions for escalated hospital matters and influences hospitals to shape adoption and ensure effectiveness of resolutions. Other job duties as assigned Competencies: Developing Direct Reports- Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each direct report's career goals; constructs compelling development plans and executes them; pushes direct reports to accept developmental moves; will take direct reports who need work; is a people builder. Managing Vision and Purpose- Communicates a compelling and inspired vision or sense of core purpose; talks beyond today; talks about possibilities; is optimistic; creates mileposts and symbols to rally support behind the vision; makes the vision shareable by everyone; can inspire and motivate entire units or organizations Business Acumen- Knows how businesses work; knowledgeable in current and possible future policies, practices, trends, and information affecting his/her business and organization; knows the competition; is aware of how strategies and tactics work in the marketplace. Hiring and Staffing- Has a nose for talent; hires the best people available from inside or outside; is not afraid of selecting strong people; assembles talented staffs. Directing Others- Is good at establishing clear directions; sets stretching objectives; distributes the workload appropriately; lays out work in a well-planned and organized manner; maintains two-way dialogue with others on work and results; brings out the best in people; is a clear communicator. Working Conditions: Approximately 50-75% travel is . Must be able to travel long distances by air, train, or car on short notice for extended periods of time. Must meet age requirements of national car rental agencies and have reliable private transportation for frequent local travel including a valid driver's license and proof of insurance. Project timelines and work volume/deadlines may often require more than 40 hours per week to complete the essential duties of this job. Why BluePearl? Our passion is pets. We offer Trupanion pet insurance and discounts to our associates for pet treatments, procedures, and food. We encourage you to grow with us. Our associates are leveled by their skillset and move up in level as they gain more skills and experience. We are focused on developing our associates into leaders through talent development programs and leadership workshops. As a member of Mars Veterinary Health, our associates have endless opportunities to advance in their career. To transform and lead the industry through innovative quality medicine and care, we understand the importance of continuous learning. We offer annual continuing education allowance, free continuing education sessions, our own BluePearl University for training, and our clinicians have access to over 2,000 medical journals. We value your health and well-being as an associate by providing you with the following: Medical, dental, vision, and life insurance options. Parental leave benefits Flexible work schedules 401k and retirement planning Time to reset, rewind, and reflect through our paid time off and floating holiday plans A regional licensed social worker who can provide guidance, advice, and tips/tricks on how to maintain a healthy lifestyle while working in a fast-paced emergency and specialty care environment We promote a family-like culture in our hospitals. We are all in this together. We believe in working together to lead the industry by enriching lives through remarkable care for pets. BluePearl is committed to a diverse work environment in which all individuals are treated with respect and dignity. We are an equal opportunity employer and each applicant will receive consideration for employment without regard to race, color, national origin, religion, creed, sex, age, disability, genetic information, marital status, citizenship status, sexual or affectional preference, or gender identity or expression, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request. We are an Equal Opportunity Employer and a Drug Free Workplace.

**JOB PURPOSE:** The Director, Field Operations oversees and optimizes the operational performance of multiple practices within the organization. This role requires strong business acumen, a deep understanding of practice management, and the ability to build consultative and non-transactional relationships with doctors and practice staff. The Director, Field Operations will serve as a key leader in ensuring the success and compliance of the practices by providing strategic direction, coaching, and resource coordination. To be considered for this role, candidates must reside in the Austin/San Antonio area or be willing to relocate. DSO experience highly preferred; multi-site experience is required. Weekly travel is expected, with Tuesday-Thursday spent on-site in the field. **GENERAL DUTIES & RESPONSIBILITIES:** + Be in the clinic for 3 out of 4 weeks each month, ensuring systematic operations and adherence to standard operating procedures and best practices in accordance to the Affordable Care Operating Model + Coordinate resources and support to practices, ensuring alignment with organizational goals and standards. + Monitor compliance across all practices, in partnership with the Chief Clinical Officer and other key stakeholders. + Establish and maintain an environment where patients are the center of everything we do and aligned to our mission and values. + Achieve operational excellence in all responsible clinics through effective management of the Practice Management System (PMS), appointment book management, CRM tools, schedule and labor management in coordination with lab and clinical teams + Full P&L Responsibility for the territory + Understand, train, and articulate the financial performance of the practices. + Storytell the metrics, translating data into actionable insights for decision-making. + Utilize business reporting systems such as Power BI to manage the operations scorecard and provide weekly updates to the VP of Operations and ELT. + Recruit, hire and maintain a pipeline of talent for auxillary and lab staff and doctors. + Coach and develop auxillary staff and doctors to support practice operational success + Develop and maintain strong, trust-based relationships with doctors and team, fostering a consultative partnership + Lead recruitment, staffing, and organization efforts, serving as the hiring manager, when needed for practice-level roles. + Engage with practice employees to reinforce the importance of their roles and provide coaching on treatment planning, follow-up systems, and adherence to Standard Operating Procedures (SOPs); provide training, coaching, and development + Partner with support partners, such as training and lab to ensure practices have the tools, resources and support they need to achieve success + Take a proactive and strategic approach to operations management, anticipating needs and planning. + Diagnose clinic performance gaps and build strategic plan to improve the operational and financial health using PowerBi, P&L and marketing dashboards + Evaluate talent biannually for the purpose of succession planning, performance management and to develop strategic market level people planning to grow the business + Partner with Lab Regional Leaders to ensure operational efficiency and quality on in-clinic laboratories + Have a thorough understanding of practice management systems for example Dentrix and Weave, including schedule monitoring and staffing models; learn and know the ACI operating tools + Ensure that practices are well-equipped and staffed to meet operational demands. + Implement and maintain up to date Practice Visit Report for all practices + Recognize and support training needs in all practices. Perform onsite training whenever possible and in consideration of the practice financial condition. + Assist practices whenever possible throughout the day. Be present in the practice sharing and doing best practices to enhance the employee and patient experience. + Consistently follow up on all needs of the practice. + Drive a strong culture and environment that will support and enable all team members to be successful. You will foster accountability, teamwork and mutual trust and respect for all team members through mentoring and coaching + Utilize Support Center resources to address and resolve operational challenges. + Conduct regular meetings with, Practice Owners (POs), Doctors, GMs and Front Desk Associates (FDAs) and to align on goals and strategies. + Conduct quality audits with the Practices to maintain the highest standards of care and compliance, for example, OSHA; submits reporting as prescribed in the standard operating procedures + Ensures compliance with state and federal laws that pertain to the practice of dentistry, including but not limited to, infection control, proper licensure and registration of clinical staff members, and the appropriate billing of dental claims for private as well as government funded payors. + Partners with the Chief Compliance Officer to respond to internal and external audits and investigations. + Partners with CCO and Regional Lab Specialist to ensure prosthetics and services meet thequality standards. **Education Requirements** + A bachelor's degree in business administration, healthcare management, or a related field **GENERAL KNOWLEDGE, SKILLS & ABILITIES:** + Minimum of 5 years of experience in healthcare operations, preferably in a multi-location or dental practice setting. + Proven ability to analyze financial data and develop actionable business strategies. + Strong interpersonal and communication skills, with the ability to build relationships at all levels. + Experience with practice management software, particularly Dentrix, and business reporting tools like Power BI. + Ability to travel as required to visit clinics and attend meetings. **Job Details** **Pay Type** **Salary** **Job Category** **Corporate**

The Director of Administrative Operations is responsible for oversight and coordination of non-clinical administrative operations of the organization, ensuring efficiency, compliance, and delivery of consistent and effective operations. Provides and fosters cross departmental support and collaboration. Works closely with the Insurance and Operational Compliance Officer and the Quality and Compliance Team to develop effective and efficient administrative systems and processes. Essential Functions: Develop and implement administrative procedures and policies to enhance organizational efficiency and productivity. Ability to identify, develop and present administrative and operational process improvements. Coordinate and communicate with department heads to understand their administrative needs and ensure timely delivery of services. Streamline administrative processes and systems to optimize workflow, minimize redundancy, and improve overall effectiveness. Manage and monitor applicable budgets, expenses, and purchasing activities to ensure cost-effectiveness and adherence to financial guidelines. Manage employee-related administrative tasks, including onboarding, offboarding, performance evaluations, and employee records management as applicable. Maintain and update organizational policies, ensuring compliance with legal and regulatory requirements. Manage facilities and office services that may include space planning, maintenance, and security. Implement and/or maintain records management systems to ensure efficient document storage, retrieval, and disposal. Contribute to oversight of technology and IT infrastructure, ensuring effective utilization and troubleshooting of hardware and software systems. Provide Strategic Guidance, Planning and Decision-Making. Consult with other departments to ensure seamless communication and support. Direct daily office activities, manage workflow, and implement systems for efficiency. Oversee and manage the daily operations of the administrative team, including supervising administrative staff, delegating tasks, and providing guidance and support. Recruit, train, provide routine supervision, foster professional development, evaluate, and manage administrative personnel, fostering a productive environment. Create and enforce administrative policies, ensuring adherence to regulations. Develop, manage, and monitor budgets, track expenses, and ensure financial compliance. Negotiation of applicable contracts and agreement with vendors. Facilitate effective communication and collaboration among team members, stakeholders, and clients. Ensures compliance with federal, state, local, industry, contractual, and company regulations, standards, specifications, and best practices. Education, Experience and Skills Required: Master's degree: Business Administration, Public Health, or another related field. Minimum 5 years managerial experience. Proven experience as an Administrative Director. Proficiency in administrative operations management and team leadership. Strong organizational and time management skills. Effective communication and interpersonal abilities. Proficiency with clinical and operational data management tools. Experience with Risk Management, Quality Improvement and Compliance. Facilitate effective communication and collaboration among team members, stakeholders, and clients. At BHR, we believe that every team member has an integral role in the lifesaving treatment we provide. We are a trauma informed agency, and we hire people who are passionate about our mission and are committed to improving the lives of those we serve through our trauma informed models of practice. Behavioral Health Response is an equal opportunity employer and considers applicants without regard to race, color, national origin, ancestry, religion, creed, age, disability, sex or sexual orientation, gender identity or expression, genetic information, veteran status, marital status, national origin, or any other legally protected status.

**JOB PURPOSE:** The Director, Field Operations oversees and optimizes the operational performance of multiple practices within the organization. This role requires strong business acumen, a deep understanding of practice management, and the ability to build consultative and non-transactional relationships with doctors and practice staff. The Director, Field Operations will serve as a key leader in ensuring the success and compliance of the practices by providing strategic direction, coaching, and resource coordination. To be considered for this role, candidates must reside in the Austin/San Antonio area or be willing to relocate. DSO experience highly preferred; multi-site experience is required. Weekly travel is expected, with Tuesday-Thursday spent on-site in the field. **GENERAL DUTIES & RESPONSIBILITIES:** + Be in the clinic for 3 out of 4 weeks each month, ensuring systematic operations and adherence to standard operating procedures and best practices in accordance to the Affordable Care Operating Model + Coordinate resources and support to practices, ensuring alignment with organizational goals and standards. + Monitor compliance across all practices, in partnership with the Chief Clinical Officer and other key stakeholders. + Establish and maintain an environment where patients are the center of everything we do and aligned to our mission and values. + Achieve operational excellence in all responsible clinics through effective management of the Practice Management System (PMS), appointment book management, CRM tools, schedule and labor management in coordination with lab and clinical teams + Full P&L Responsibility for the territory + Understand, train, and articulate the financial performance of the practices. + Storytell the metrics, translating data into actionable insights for decision-making. + Utilize business reporting systems such as Power BI to manage the operations scorecard and provide weekly updates to the VP of Operations and ELT. + Recruit, hire and maintain a pipeline of talent for auxillary and lab staff and doctors. + Coach and develop auxillary staff and doctors to support practice operational success + Develop and maintain strong, trust-based relationships with doctors and team, fostering a consultative partnership + Lead recruitment, staffing, and organization efforts, serving as the hiring manager, when needed for practice-level roles. + Engage with practice employees to reinforce the importance of their roles and provide coaching on treatment planning, follow-up systems, and adherence to Standard Operating Procedures (SOPs); provide training, coaching, and development + Partner with support partners, such as training and lab to ensure practices have the tools, resources and support they need to achieve success + Take a proactive and strategic approach to operations management, anticipating needs and planning. + Diagnose clinic performance gaps and build strategic plan to improve the operational and financial health using PowerBi, P&L and marketing dashboards + Evaluate talent biannually for the purpose of succession planning, performance management and to develop strategic market level people planning to grow the business + Partner with Lab Regional Leaders to ensure operational efficiency and quality on in-clinic laboratories + Have a thorough understanding of practice management systems for example Dentrix and Weave, including schedule monitoring and staffing models; learn and know the ACI operating tools + Ensure that practices are well-equipped and staffed to meet operational demands. + Implement and maintain up to date Practice Visit Report for all practices + Recognize and support training needs in all practices. Perform onsite training whenever possible and in consideration of the practice financial condition. + Assist practices whenever possible throughout the day. Be present in the practice sharing and doing best practices to enhance the employee and patient experience. + Consistently follow up on all needs of the practice. + Drive a strong culture and environment that will support and enable all team members to be successful. You will foster accountability, teamwork and mutual trust and respect for all team members through mentoring and coaching + Utilize Support Center resources to address and resolve operational challenges. + Conduct regular meetings with, Practice Owners (POs), Doctors, GMs and Front Desk Associates (FDAs) and to align on goals and strategies. + Conduct quality audits with the Practices to maintain the highest standards of care and compliance, for example, OSHA; submits reporting as prescribed in the standard operating procedures + Ensures compliance with state and federal laws that pertain to the practice of dentistry, including but not limited to, infection control, proper licensure and registration of clinical staff members, and the appropriate billing of dental claims for private as well as government funded payors. + Partners with the Chief Compliance Officer to respond to internal and external audits and investigations. + Partners with CCO and Regional Lab Specialist to ensure prosthetics and services meet thequality standards. **Education Requirements** + A bachelor's degree in business administration, healthcare management, or a related field **GENERAL KNOWLEDGE, SKILLS & ABILITIES:** + Minimum of 5 years of experience in healthcare operations, preferably in a multi-location or dental practice setting. + Proven ability to analyze financial data and develop actionable business strategies. + Strong interpersonal and communication skills, with the ability to build relationships at all levels. + Experience with practice management software, particularly Dentrix, and business reporting tools like Power BI. + Ability to travel as required to visit clinics and attend meetings. **Job Details** **Pay Type** **Salary** **Job Category** **Corporate**

**JOB PURPOSE:** The Director, Field Operations oversees and optimizes the operational performance of multiple practices within the organization. This role requires strong business acumen, a deep understanding of practice management, and the ability to build consultative and non-transactional relationships with doctors and practice staff. The Director, Field Operations will serve as a key leader in ensuring the success and compliance of the practices by providing strategic direction, coaching, and resource coordination. To be considered for this role, candidates must reside in the Austin/San Antonio area or be willing to relocate. DSO experience highly preferred; multi-site experience is required. Weekly travel is expected, with Tuesday-Thursday spent on-site in the field. **GENERAL DUTIES & RESPONSIBILITIES:** + Be in the clinic for 3 out of 4 weeks each month, ensuring systematic operations and adherence to standard operating procedures and best practices in accordance to the Affordable Care Operating Model + Coordinate resources and support to practices, ensuring alignment with organizational goals and standards. + Monitor compliance across all practices, in partnership with the Chief Clinical Officer and other key stakeholders. + Establish and maintain an environment where patients are the center of everything we do and aligned to our mission and values. + Achieve operational excellence in all responsible clinics through effective management of the Practice Management System (PMS), appointment book management, CRM tools, schedule and labor management in coordination with lab and clinical teams + Full P&L Responsibility for the territory + Understand, train, and articulate the financial performance of the practices. + Storytell the metrics, translating data into actionable insights for decision-making. + Utilize business reporting systems such as Power BI to manage the operations scorecard and provide weekly updates to the VP of Operations and ELT. + Recruit, hire and maintain a pipeline of talent for auxillary and lab staff and doctors. + Coach and develop auxillary staff and doctors to support practice operational success + Develop and maintain strong, trust-based relationships with doctors and team, fostering a consultative partnership + Lead recruitment, staffing, and organization efforts, serving as the hiring manager, when needed for practice-level roles. + Engage with practice employees to reinforce the importance of their roles and provide coaching on treatment planning, follow-up systems, and adherence to Standard Operating Procedures (SOPs); provide training, coaching, and development + Partner with support partners, such as training and lab to ensure practices have the tools, resources and support they need to achieve success + Take a proactive and strategic approach to operations management, anticipating needs and planning. + Diagnose clinic performance gaps and build strategic plan to improve the operational and financial health using PowerBi, P&L and marketing dashboards + Evaluate talent biannually for the purpose of succession planning, performance management and to develop strategic market level people planning to grow the business + Partner with Lab Regional Leaders to ensure operational efficiency and quality on in-clinic laboratories + Have a thorough understanding of practice management systems for example Dentrix and Weave, including schedule monitoring and staffing models; learn and know the ACI operating tools + Ensure that practices are well-equipped and staffed to meet operational demands. + Implement and maintain up to date Practice Visit Report for all practices + Recognize and support training needs in all practices. Perform onsite training whenever possible and in consideration of the practice financial condition. + Assist practices whenever possible throughout the day. Be present in the practice sharing and doing best practices to enhance the employee and patient experience. + Consistently follow up on all needs of the practice. + Drive a strong culture and environment that will support and enable all team members to be successful. You will foster accountability, teamwork and mutual trust and respect for all team members through mentoring and coaching + Utilize Support Center resources to address and resolve operational challenges. + Conduct regular meetings with, Practice Owners (POs), Doctors, GMs and Front Desk Associates (FDAs) and to align on goals and strategies. + Conduct quality audits with the Practices to maintain the highest standards of care and compliance, for example, OSHA; submits reporting as prescribed in the standard operating procedures + Ensures compliance with state and federal laws that pertain to the practice of dentistry, including but not limited to, infection control, proper licensure and registration of clinical staff members, and the appropriate billing of dental claims for private as well as government funded payors. + Partners with the Chief Compliance Officer to respond to internal and external audits and investigations. + Partners with CCO and Regional Lab Specialist to ensure prosthetics and services meet thequality standards. **Education Requirements** + A bachelor's degree in business administration, healthcare management, or a related field **GENERAL KNOWLEDGE, SKILLS & ABILITIES:** + Minimum of 5 years of experience in healthcare operations, preferably in a multi-location or dental practice setting. + Proven ability to analyze financial data and develop actionable business strategies. + Strong interpersonal and communication skills, with the ability to build relationships at all levels. + Experience with practice management software, particularly Dentrix, and business reporting tools like Power BI. + Ability to travel as required to visit clinics and attend meetings. **Job Details** **Pay Type** **Salary** **Job Category** **Corporate**