Associate Director of Credentialing
Chicago, IL jobs
Join the Erie team! Motivated by the belief that healthcare is a human right, we provide high quality affordable care to support healthier people, families, and communities. Erie delivers holistic care to help every member of the family stay healthy and active from infancy through adulthood. Since 1957, we have provided high-quality care to diverse patients most in need, regardless of their insurance status, immigration status, or ability to pay.
Erie Family Health Centers, a nationally recognized top workplace with 13 sites in Chicago and suburbs, is looking for a valuable addition to our Credentialing team! The Associate Director of Credentialing supports the Director of Credentialing by overseeing initial credentialing, recredentialing, privileging, and ongoing monitoring of credentials and regulatory requirements for all licensed and credentialed providers and employees of Erie Family Health Centers; responds to regulatory changes and assists with strategic directions to ensure operational efficiency and compliance with all credentialing-related functions; develops implementation tools, techniques, and evaluation protocols to oversee and improve a centralized process and to maintain high standards for compliance
At Erie, we are proud to provide competitive salaries, high-quality health care plans, generous time off benefits, retirement benefits, and more! Erie employees are eligible for Erie's Full Benefits Package that includes Medical, Dental, Vision, Life and Disability Insurance and Flexible Spending (FSA) for Health Care or Childcare. Retirement Programs: 401(k) program with Erie matching $0.50 for every $1.00 up to the first 5% of the employee's biweekly salary. Annual Paid Time Off: starting at 20 days of PTO, and 8 paid holidays. Competitive salary, annual merit increases, plus room for growth and career advancement.
*Compensation is based on each candidate's experience, skills and education within the range identified for the role. Candidates who meet the minimum requirements of the role will start at entry in the range. Any additional skills, experience and education will be reflected in the compensation offered.
Main Duties & Responsibilities
Collaborates with the Director of Credentialing with developing and implementing policies and protocols necessary to verify and ensure that Erie licensed independent practitioners and other licensed and certified clinical staff are processed in accordance with Erie and industry practice standards and ensures successful results on external surveys or audits of regulatory practices.
Supervises, trains and coaches Credentialing Specialists, new and current, to ensure performance outcomes for department's goals.
Directs and oversees all aspects of credentialing processes to ensure compliance with all standards, bylaws, state and federal requirements, accreditation standards (includes but not limited to National Committee for Quality Assurance (“NCQA”), Health Resources Services, Administration (“HRSA”) and Centers for Medicare and Medicaid (“CMS”)), payer plans and enrollments, immigration support, professional liability coverage and protections, and Human Resources.
Manages all disclosures of claims history, adverse and disciplinary actions with Director of Credentialing, Chief Clinical Officer, and Compliance Officer. Participates with submission of regulatory reporting of disclosures to hospitals, payer plans, and to State and federal agencies.
Maintains knowledge of current and changing regulatory requirements and assists with necessary policy revisions, communication of changes to credentialing specialists, HR and provider leadership, and other Erie employees and business partners.
Education
Required:
High School diploma or equivalent required
Current NAMSS Certification as Certified Professional Medical Services Management (“CPMSM”) or Certified Professional Credentialing Specialist (“CPCS”).
Preferred:
Undergraduate or graduate degree in healthcare or business management a plus.
Dual certification a plus (both a NAMSS Certification as Certified Professional Medical Services Management (“CPMSM”) and Certified Professional Credentialing Specialist (“CPCS”),
Experience:
Required:
Current ten (10) or more years of experience with progressive responsibilities managing the full healthcare credentialing processes, including but not limited to hospital or group practice, central verification office, payer enrollments, medical staff privileging, and database management.
Preferred:
Five (5) or more years of experience in a Central Verification Office a plus
Knowledge of National Committee on Quality Assurance (“NCQA”) credentialing standards a plus
Knowledge of federally qualified health center requirements a plus
Skills and Knowledge
Required:
Proven (verified) experience with credentialing and privileging processes and procedures, functions and maintenance of a central verification office and services, developing and editing privileges forms and privileges criteria.
Comprehensive knowledge of accrediting and regulatory agencies' standards.
Ability to communicate effectively and in a highly professional manner in speech and writing, with individuals and groups.
Ability to manage teams and workflows.
Ability to manage, query and analyze credentialing databases; ability to develop and implement credentialing database workflows.
Excellent analytical and problem-solving skills together with judgment and initiative.
Strong organization and planning and project management skills.
Computer skills, including proficiency with Microsoft Office programs, administration of credentialing and privileging software and database.
Preferred:
Working knowledge of credentials verification offices and databases (Verity, HealthStream, or Echo credentialing platforms a plus).
Knowledge of National Practitioner Data Bank interface and reporting (a plus)
The Erie Advantage Pledge
WORKING TOGETHER FOR WHAT MATTERS MOST
Erie makes a pledge that all current and future employees can feel confident that:
Our mission, vision, and values unite us.
Our voices matter.
We do things well.
Our inclusive culture promotes balance and belonging.
We find our career sweet spot at Erie.
Area Director of Operations
Mooresville, NC jobs
The Area Director of Operations is responsible for supporting the development, implementation and evaluation of operational policies and procedures, delivering quality patient care and family services programs in a cost effective manner and to represent the company in the community.
+ Supports coordination of local functioning of operational functions.
+ Assists in ensuring the hospice meets and exceeds all applicable regulatory requirements and assumes responsibility for maintaining readiness for all inspections, surveys, and reviews-including state licensure, federal certifications, and accreditations-by implementing company systems, policies, and standards.
+ Assures compliance with policies in the following manner:
+ Monitors the compliance of all administrative functions and policies with applicable regulatory agencies - i.e., keeping personnel records up-to-date for Medicare surveys.
+ Maintains current copies of all applicable regulations, statutes, policies, and procedures.
+ Collaborates with appropriate corporate staff, the Medical Director, Clinical Manager, and Executive Director or Administrator to ensure survey readiness and compliance with all applicable regulatory agencies.
+ Supports the development and implementation of initiatives to enhance revenue performance.
+ Maintains strong working relationships with hospitals, nursing homes, physicians, and other healthcare organizations in alignment with the corporate business plan and revenue goals.
+ Supports the implementation of contracts to ensure that discharge planning and case review functions are clearly defined, communicated, and effectively executed in compliance with applicable state and federal laws.
+ Maintains and participates in collaborative, ongoing relationships with key officials of contracting entities-including those with line authority over discharge planning personnel-to support smooth and efficient functioning of contracts.
+ Support the day-to-day operations of the hospice program, including but not limited to:
+ Financial management
+ Employment processes
+ Quality assurance and performance improvement
+ Payroll management
+ Admissions coordination
+ Medical staff support
+ Systems operations
+ Execution of the business plan
+ Human resource policy adherence
+ Staff training and development
+ Management of the patient and family services program
+ Provides leadership and oversight for the clinical services function at the Hospice including the home, hospital settings, nursing homes, and other locations.
+ Oversees overall management of the Volunteer Program including supervising the director of volunteers.
+ Assures the performance of the volunteer and bereavement programs in compliance with the local work plan developed with corporate staff.
+ Serves as representative for the company in the community; manages public relations, generates and responds to all opportunities for media requests in coordination with the Area Vice President of Operations the corporate communication department, and assures the handling and resolution of any complaints from patients, families, and the public.
+ Participates in the coordination of all aspects of the patient's hospice care and in the hospice's quality assessment and performance improvement program.
About You
Qualifications:
+ Familiarity with state and federal guidelines and regulations
+ Working knowledge of budget development, financial profit/loss process, and human resources.
+ Ability to work with confidential information
+ Well organized and confident to work independently, but is a team player
+ Ability to communicate clearly to remote field, mid-level, and executive staff
+ Exercises professional judgment and demonstrates good problem-resolution skills
+ Very comfortable working with multiple online and computer applications
+ Ability to balance multiple tasks and manage conflicting priorities
+ Strong follow-up skills
Education/Experience:
+ RN Degree highly preferred; Bachelors' degree in Business Related field may be considered
+ Three years previous managerial experience, of which 2 years in healthcare service industry is preferred.
License/Certification:
+ Valid driver's license and automobile liability insurance coverage
+ Unencumbered and active RN license in state of residence required if RN
Training/Equipment:
+ Intermediate Excel skills
+ Basic PowerPoint skills
+ Experience reviewing data in electronic systems
+ Experience with HomeCare-HomeBase preferred
We Offer
Benefits for All Associates (Full-Time, Part-Time & Per Diem):
+ Competitive Pay
+ 401(k) with Company Match
+ Career Advancement Opportunities
+ National & Local Recognition Programs
+ Teammate Assistance Fund
Additional Full-Time Benefits:
+ Medical, Dental, Vision Insurance
+ Mileage Reimbursement or Fleet Vehicle Program
+ Generous Paid Time Off + 7 Paid Holidays
+ Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)
+ Education Support & Tuition Assistance (ASN to BSN, BSN to MSN)
+ Free Continuing Education Units (CEUs)
+ Company-paid Life & Long-Term Disability Insurance
+ Voluntary Benefits (Pet, Critical Illness, Accident, LTC)
Apply Today and help redefine compassionate care as a leader in hospice operations.
Legalese
+ This is a safety-sensitive position
+ Employee must meet minimum requirements to be eligible for benefits
+ Where applicable, employee must meet state specific requirements
+ We are proud to be an EEO employer
+ We maintain a drug-free workplace
ReqID: 2025-131461
Category: Corporate
Position Type: Full-Time
Company: Gentiva Hospice
Actuarial Underwriting Operational Director
Bloomington, MN jobs
HealthPartners is hiring a Director of Actuary and Underwriting. This role is responsible for:
Managing the design and development of methods for extracting data for actuarial reporting and analysis, underwriting applications, and regulatory reporting
Operations of the Actuarial & Underwriting team including self-insured billing, discount analysis and UDS support, legal data requests, and overseeing the production and analysis of standard and customized reports and data for employer groups, and
Reinsurance - requires an in-depth understanding of the organizations' data and systems along with in depth knowledge of the business of health care insurance (both government programs and commercial). Hire, train, and coach a staff of programmers and data analysts with a high level of technical skills.
MINIMUM QUALIFICATIONS:
Education, Experience or Equivalent Combination:
Bachelor's degree in Business Administration, Mathematics, Statistics, Management Information Systems, Computer Science or related field.
Ten years' managed care experience with direct experience in employer reporting, reinsurance, informatics, statistics or related experience.
Eight years' previous management experience.
Prior experience in the development and implementation of complete data sets and interpretation methods to produce actionable information.
Thorough knowledge of current healthcare business, insurance risk management, software technology, database, query languages, and end-user software.
Knowledge, Skills, and Abilities:
Excellent analytical and problem-solving skills.
Excellent oral and written communication skills.
Excellent organizational skills and detail oriented.
Strong computer skills and programming skills including Microsoft or related applications (Word/Excel) and programming experience.
Excellent interpersonal skills.
Excellent presentation skills.
PREFERRED QUALIFICATIONS:
Education, Experience or Equivalent Combination:
Experience with data operations and data science.
Knowledge, Skills, and Abilities:
Relevant health plan or health insurance experience. Experience with actuarial science and/or health underwriting.
Master's degree in Business or experience in Actuarial Science, Accounting, Statistics, Information Technology or related field.
Experience in MS Azure/Cloud data source.
Advanced data modeling and AI.
ESSENTIAL DUTIES:
(30%) - Team leadership, management and development of human capital.
(30%) - Project management of major team deliverables. This includes standard cadence deliverables as well as support for major implementations of data assets, technology and process changes. Data assets supporting Actuarial and Underwriting processes must be built in compliance with related Actuarial Standards of Practice.
(20%) - Decision making regarding insurance risk situations such as stop loss management and billing, data and reporting releases to brokers and client groups, etc.
(20%) - Collaborate closely with Data Ops, Informatics, Sales & Account Management, Operations Areas, Legal, Compliance, etc.
LEADERSHIP RESPONSIBILITY:
This role leads various teams that support key rating and analysis functions within Actuarial and Underwriting. These teams are:
Data and Programming Team - This team builds and maintains data assets used by various Actuarial and Underwriting teams that conduct rating and analysis work. These data assets must be built to be compliant with various Actuarial Standards of Practice at the direction and requirements of the Actuarial Leadership Team and the Underwriting Leadership Team. This work includes periodic reconciliation and accuracy validation.
Underwriting Support Team - This team is responsible for a wide variety of rating and risk analysis support function including UDS data submissions, claims repricing and discount analysis.
Self-Insured Billing System Team - This team is responsible for stop loss accounting and all other billing and claim reconciliation support functions for self-insured group billing/invoicing.
Besides the management of the above teams, this role will be part of the leadership required for all major related process reengineering efforts and technology implementations that are used by Actuarial and Underwriting.
Auto-ApplyFT PMHNP, Dickson, TN area (4d/w)
Tennessee jobs
Make a real difference on your own schedule! Are you a psychiatric nurse practitioner (NP) or physician assistant (PA) who thrives on meaningful patient relationships? TeamHealth invites you to bring your expertise and compassion to the forefront of long-term care in the Dickson Tennessee, area. We're offering a full-time, 4-day a week role, unmatched autonomy, and a chance to make a lasting impact on the mental health of older adults - all while earning competitive pay with the backing of a nationally respected healthcare leader.
What You'll Love About This Role
Work-life balance: enjoy a flexible "round and go" schedule, you set the pace
Purposeful work: deliver mental healthcare to a consistent caseload in skilled nursing facilities
Team-based support: collaborate with facility staff and our interdisciplinary teams to enhance patient outcomes
Clinical autonomy: diagnose, treat, and manage mental health conditions with independence and confidence
Why Choose TeamHealth?
Flexibility and freedom: design your own schedule around your lifestyle
Lucrative compensation: base salary + productivity bonuses
Robust support: clinical and administrative resources at your fingertips
Career growth: leadership pathways and continued professional development
National recognition: be part of an organization known for excellence in post-acute care
What You Bring
Active and unrestricted Tennessee license (Psych NP or PA)
Active and unrestricted Tennessee DEA
Ability to practice independently with a minimum of 6 months of psych prescribing experience
Strong assessment, diagnostic, and communication skills
A genuine passion for mental healthcare
Expected compensation is estimated range of $106,430 to $152,677 annually with no cap on productivity income potential.
Ready to shape the future of mental health in long-term care? Join TeamHealth and thrive in a role that values your expertise and your well-being. Apply today.
California Applicant Privacy Act: ***************************************************************
City Caption
Dickson, Tennessee
City Description
Located in the north central portion of the state, Dickson is the largest city in the county and home to the Renaissance Center, which provides a broad spectrum of educational programs and cultural opportunities for individuals from around the world. Other attractions include art galleries, bookstores, and eight parks where you can golf, swim, fish, hike, camp, paddleboat, play ball, or enjoy abundant wildlife.
Job Benefits
- W2 position with customizable schedule
- Base salary with uncapped compensation paid biweekly
- Flexible paid time off
- 401k, medical, dental, vision, plus enhanced benefits
- Access to TeamHealth's wellness program and referral program
- Industry-leading onboarding training program
- Company issued and funded iPad supporting seamless remote access for enhanced team collaboration
- Developed infrastructure with extensive back office as well as local management support
Area Director
Springfield, IL jobs
**Mentor Community Services** , a part of the Sevita family, provides community-based services for individuals with intellectual and developmental disabilities. Here we believe every person has the right to live well, and everyone deserves to have a fulfilling career. You'll join a mission-driven team and create relationships that motivate us all every day. Join us today, and experience a career well lived.
**Operations Management Area Director**
**$62,706 annually**
**Position is eligible for quarterly performance-based bonuses**
Everybody needs a job but only extraordinary people work here. Our team is creative and dedicated to making a difference every day in the lives of adults we support.
+ Provide direction, leadership, and supervision of professional and other staff at the program site to carry out operations and ensure quality services to individuals served.
+ Responsible for the financial performance of the area business unit, review financial statements, oversee purchasing, assure billing compliance, and documentation.
+ Implement area core growth strategy to increase census, maximize utilization and occupancy percentages, and assist with new start development.
+ Maintain and foster relations with case managers and referral agents; participate in building relationships with local legislators and government officials; lobby on behalf of individuals served.
+ Implement area strategies to maintain and foster relations with individuals served, mentors, families, and guardians.
+ Frequent travel between Springfield, Peoria, Rock Falls and East Moline locations
**_Qualifications:_**
+ Bachelor's degree and three to six years of related experience with significant management experience in the human services industry
+ Master's degree in Human Services, other education and experience as required by state
+ QIDP Certification preferred.
+ Union experience preferred.
+ Licensure as required by state
+ Strong leadership qualities, attention to detail, and organizational skills
+ Ability to multi-task and meet deadlines
+ Effective communication skills to manage relationships
+ A commitment to quality in everything you do
**_Why Join Us?_**
+ Full compensation/benefits package for full-time employees.
+ 401(k) with company match
+ Paid time off and holiday pay
+ Rewarding work, impacting the lives of those you serve, working alongside a great team of coworkers
+ Enjoy job security with nationwide career development and advancement opportunities
**Come join our amazing team of committed and caring professionals.** **_Apply Today!_**
Sevita is a leading provider of home and community-based specialized health care. We believe that everyone deserves to live a full, more independent life. We provide people with quality services and individualized supports that lead to growth and independence, regardless of the physical, intellectual, or behavioral challenges they face.
We've made this our mission for more than 50 years. And today, our 40,000 team members continue to innovate and enhance care for the 50,000 individuals we serve all over the U.S.
_As an equal opportunity employer, we do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, citizenship, or any other characteristic protected by law._
Director, Field Force Operations
Cambridge, MN jobs
Scholar Rock is a biopharmaceutical company that discovers, develops, and delivers life-changing therapies for people with serious diseases that have high unmet need. As a global leader in the biology of the transforming growth factor beta (TGFβ) superfamily of cell proteins and named for the visual resemblance of a scholar rock to protein structures, the clinical-stage company is focused on advancing innovative treatments where protein growth factors are fundamental. Over the past decade, the company has created a pipeline with the potential to advance the standard of care for neuromuscular disease, cardiometabolic disorders, cancer, and other conditions where growth factor-targeted drugs can play a transformational role.
Scholar Rock is the only company to show clinical proof of concept for a muscle-targeted treatment in spinal muscular atrophy (SMA). This commitment to unlocking fundamentally different therapeutic approaches is powered by broad application of a proprietary platform, which has developed novel monoclonal antibodies to modulate protein growth factors with extraordinary selectivity. By harnessing cutting-edge science in disease spaces that are historically under-addressed through traditional therapies, Scholar Rock works every day to create new possibilities for patients. Learn more about the company's approach at ScholarRock.com and follow @ScholarRock and on LinkedIn.
Summary of Position:
In this role, you will be responsible for a wide variety of projects across the Commercial organization to include, but not limited to, functioning as the business lead for sales sizing and alignment, field incentive compensation design and implementation, field analytics and reporting, implementation of commercial systems, collaboration with brand marketing/e-marketing initiatives and supporting KPIs for overall performance. Additionally, you will identify critical business issues and opportunities for growth, collaborate with cross-functional teams, and work to embed an external market point-of-view into the strategic direction of the company.
Position Responsibilities:
* Strategic Leadership & Operational Excellence
* Define and implement a structured framework of goals and tactics to build a best-in-class Field and Sales Operations organization.
* Establish and maintain robust analytics and operational processes that effectively support the General Managers and Sales organization.
* Data Governance & Systems Integration
* Serve on a cross-functional data governance team to define business rules and processes that ensure data integrity and consistency.
* Partner with Sales and IT to design, deploy and maintain Veeva both in the US and ROW
* Provide Field Operation Support for ROW
* Ensure organizational compliance with CRM data standards and quality protocols.
* Sales Enablement & Field Optimization
* Train the commercial field sales team on systems, tools, and processes to maximize efficiency and adoption.
* Develop and refine field sizing and deployment strategies to optimize sales force effectiveness and meet business objectives.
* Manage territory alignment and roster systems to ensure optimal resource utilization.
* Manages the field sales force credentialling program
* Performance Management & Incentives
* Lead the development and execution of incentive compensation programs aligned with strategic goals, including plan design, governance, goal setting, reporting, and payout processing.
* Monitor departmental performance against KPIs and collaborate with commercial leadership to drive continuous improvement.
* Cross-Functional Collaboration & Commercial Readiness
* Oversee and execute a broad range of commercial initiatives to ensure organizational readiness for product launches.
* Collaborate across the Commercial team to align operational strategies with key business objectives and priorities.
Candidate Requirements:
* Bachelor's degree in business, science or related field. A master's degree (MBA) strongly preferred.
* 8-10 years of experience working in the pharmaceutical or biotech industry with five plus years supporting field sales teams.
* Extensive experience supporting technical design of commercial systems. Implementation experience a must.
* Extensive experience with Veeva CRM, data management and incentive compensation
* Experience with Symphony, IQVIA. CROSSIX and related pharmaceutical sales data
* Experience working with field sales teams, field reporting and incentive compensation
* Strong analytical skills with the capability to appropriately define issues, questions and data; to comprehend quantitative methods and analytical techniques; to perform accurate analysis (correctly calculated numbers, accurate graphs); to cross-check data and assumptions; to document and establish data trails; and to think creatively about different ways to analyze data and information
* Excellent quantitative background that supports the analysis of data to better understand market dynamics and provide insights into product performance and marketing strategy.
* Strong interpersonal skills with demonstrated ability to drive toward consensus.
$190,000 - $260,000 a year
Scholar Rock is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Director of Operations
Nashville, TN jobs
Remote-Centric Hybrid Company Overview: AMSURG is an independent leader in ambulatory surgery center services, operating a network of more than 250 surgery centers nationwide. In partnership with physicians and health systems, the organization delivers high-quality care for patients across a diverse spectrum of medical specialties, including gastroenterology, ophthalmology and orthopedics. To learn more about AMSURG, visit ***************
POSITION SUMMARY:
The Director of Operations (DOO) is key to building strong local partnerships with our physician leaders. This role oversees governance of Ambulatory Surgery Centers (ASCs) and is responsible for optimizing center operations to enable growth. Oversight typically includes ~$50M to $100M in revenue in a multisite and multimarket environment. Responsibilities include building strong leadership pipelines, developing growth strategies for the region, and management of the P&L of Ambulatory Surgery Centers in partnership with ASC Center Administrators and Physician partners. This role typically oversees operations of 6-15 ASC's depending on the market.
Work Schedule: REMOTE-CENTRIC HYBRID
ESSENTIAL RESPONSIBILITIES:
* Strategy and Growth
* Responsible for execution of center strategy with support from Vice President (VP) of Operations in the development of local strategy. This role reports to the Vice President of Operations.
* Identifies opportunities to enable growth of assigned ASCs; including service line offerings and organic growth.
* Executes and supports corporate initiatives to implement at assigned ASCs.
* Align with marketing initiatives and collaborate with Business Development, Physician Recruiting, Practice Recruiting teams, Communications, and other DOO's to execute on drivers of volume growth.
* Collaborate with the VP and SVP in developing strategy and oversight to facility partnerships.
* Take lead on business development and other strategic planning initiatives providing the initiative to get ASC and board buy-in and execution of proposed strategies.
* Work with VP and SVP to develop and execute on strategies to grow case volume, reduce expenses, and improve patient experience and outcomes.
* Manage health system partners and provider equity group relationships to drive clinician satisfaction and operational success.
Operational Management
* Oversees ASC governance (e.g., prep for and run board meetings) for reliable decision making.
* Potentially sit on the ASC JV boards, as well as act as Chairman of the board in some cases.
* Tactical management of ASC initiatives and day-to-day operations.
* Mentors and trains Center Administrators; coordinates onboarding and learning and development programs.
* Coordinates with Clinical and Revenue Cycle Management teams as needed to drive performance and improve revenue cycle key performance indicators (KPIs).
* Builds and manages relationships with ASCs and physicians; schedules at a minimum quarterly on-site visits as business needs require.
* Develops and mentors Center Administrators with all business office functions, focusing on critical functions such as clinical and revenue cycle to ensure operational alignment, priority setting, and execution of overall management.
* Works with Center Administrators to deliver best in class staffing models; monitors full-time employee (FTE) utilization and makes recommendations to promote cost-effective labor hour practices.
* Acts as a backup to assigned ASC administrative functions, i.e., payroll and payables, in the absence of the Center Administrator or other personnel when warranted.
* Partners with corporate functional experts and support departments in a matrix organization to execute on management functions such as IT, HIPAA, audits, human resources, training and development, policies, procedures, quality, revenue cycle, and procurement.
* Develops and/or identifies best practices; motivates the adoption of new opportunities.
* Mitigates legal issues in collaboration with the VP of Operations and legal department.
* Develops and executes on action plans at the ASC level by identifying opportunities and removing barriers.
Customer Relationship Management
* Supports recruitment and retention of physicians for business development and market development.
* Effectively collaborates and communicates with partners and ASC stakeholders.
* Articulates corporate initiatives and partners to develop plans to support and implement them timely.
* Brokers all appropriate AMSURG resources when needed; knows when, how, and why to engage them.
* Maintains ownership of situations when AMSURG resources are engaged to ensure satisfactory resolution.
* Collaborates with the VP on governance and fiduciary responsibilities for assigned ASCs.
* Schedules and leads quarterly Board meeting agendas for each assigned ASC; solicits input from Physician partners and other stakeholders; captures board meeting minutes for transparency, legal and regulatory requirements.
* Monitors and follows through on all action items identified during and outside of quarterly board meetings for assigned ASCs.
* Responsible for governance oversight in all operational areas including:
* Quality oversight
* Operational Efficiency
* Labor Market/Staffing
* Policy and Procedures
* Risk Management
* Regulatory compliance
* Patient Experience
* Information Technology- Risk Mitigation, Security
* P&L
Financial Management
* Manages and reports on ASC financial performance.
* Develops and manages center budgets and distribution process with support from VP.
* Works with Center Administrators on annual capital requests to help drive growth and manage aging equipment.
* Overall management of the financial performance of assigned ASCs; meets volume and EBITDA targets.
* Ensures awareness of financial performance and answers questions on variances to budget and expectations.
* Budgets and forecasts the P&L for assigned ASCs with input from facility stakeholders and VPs.
* Oversees Revenue Cycle Management of assigned ASCs to ensure A/R benchmarks are met and cash flow is efficient and effective.
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential responsibility satisfactorily. The requirements listed below are representative of the knowledge, skills and/or abilities required.
* Excellent customer service
* Excellent interpersonal skills necessary to work cooperatively with physicians, all staff members, and external customers.
* Strong leadership, management, and organizational
* Understanding of healthcare trends and their relationship to Ambulatory
* Able to juggle multiple projects; accustomed to tight deadlines while maintaining meticulous attention to
* Excellent verbal and written communication skills; comfortable delivering presentations to senior management, boards, community groups, physicians, and
* Self-motivated; able to work without direct
* Ability to integrate and harmonize diversified
* Ability to understand, influence, and partner with others.
* Excellent judgment and decision-making skills; able to resolve problems quickly and effectively.
Education/Experience:
* Bachelor's degree in healthcare administration or relevant field, and/or equivalent combination of education and work
* Minimum five to seven (5-7) years of healthcare management experience; experience preferred managing up to $40 million+ in revenue at a minimum.
* Experience with contract negotiations and managed care models within a complex
* Multi-state healthcare system experience preferred.
* Minimum three (3) years' experience managing healthcare operations
* Knowledge of operations in an outpatient or physician specialty service line preferred.
* Clinical and/or Revenue Cycle Management experience preferred.
Employment at AMSURG: Living Our Values Every Day
At AMSURG, our values define who we are and how we serve our patients, partners, and each other. As a national leader in ambulatory surgery, we are committed to a culture of excellence, integrity, teamwork and caring deeply. Our values guide every decision, ensuring we continue to elevate healthcare and provide the highest quality care.
These guiding principles are the foundation of our culture and a guide to how we collaborate, innovate, and make a difference every day.
* Care Deeply for those around us.
* Cultivate Integrity to build trust.
* Champion Excellence for continuous improvement
* Celebrate Teamwork every step to the way.
Benefits:
To ensure we retain and invest in great people, AMSURG provides its employees with the benefits, recognition, training, and opportunities needed for professional growth. Our wide range of health and welfare benefits allow you to choose the right coverage for you and your family. AMSURG offers a variety of health and welfare benefit options to help protect your health and promote your wellbeing. Benefits offered include but are not limited to: Paid Time Off, Medical, Dental, Vision, Life, Disability, Healthcare FSA, Dependent Care FSA, Limited Healthcare FSA, FSAs for Transportation and Parking & HSAs, and a matching 401(K) Plan.
Paid Time Off:
AMSURG offers paid time off, 9 observed holidays, and paid family leave. You accrue Paid Time Off (PTO) each pay period and depending on your position and can earn a minimum of 20 days and up to 25 days per calendar year.
EOE Statement:
AMSURG is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age (40 or older), race, color, religion, gender, sex, national origin, pregnancy, sexual orientation, disability, genetic information or any other status protected under applicable federal, state, or local laws. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: ******************. Please include your full name, the role you're applying for and the accommodation necessary to assist you with the recruiting process.
#LI-CH1
#LI-REMOTE
District Director
Raleigh, NC jobs
District Director Opportunity at MainStreet Family Care
MainStreet Family Care is seeking a District Director to lead operations across many clinics across North Carolina. This role is responsible for coaching Regional Managers, driving operational excellence, and fostering a positive culture while ensuring that clinics deliver outstanding patient care and meet performance goals. The District Director plays a key part in MainStreet's continued growth and serves as a bridge between clinic teams and senior leadership.
What You'll Do
Lead, mentor, and hold Regional Managers accountable for clinic performance and operations.
Ensure clinics are fully staffed, well-managed, and consistently meeting KPIs.
Drive budget discipline, operational efficiency, and compliance with company standards.
Build strong relationships with providers and clinic teams, serving as a culture ambassador.
Oversee regional hiring, onboarding, and talent development in partnership with Regional Managers.
Travel to each clinic quarterly to provide leadership presence, coaching, and support.
Collaborate with senior leadership to resolve challenges, implement new initiatives, and celebrate team successes.
Create provider's schedules, which requires strong organizational discipline, foresight, and coordination.
A Day in the Life
As a District Director, you'll split your time between the field and leadership calls. One day you might be in a clinic walking through operations with a Regional Manager, coaching them on staffing or budget management. The next day, you'll be on calls with senior leadership reviewing performance metrics, sharing success stories, and troubleshooting challenges. You'll send weekly communications to your region, recognizing wins and providing encouragement. No two days look the same-but every day you'll know you're making an impact on patients, providers, and clinic teams.
What We're Looking For
Proven leadership experience in healthcare, multi-site management, or operations.
Strong ability to coach and develop leaders while holding teams accountable.
Excellent organizational, analytical, and communication skills.
Comfortable with extensive day travel and occasional overnight stays.
A leader who models MainStreet's mission and values.
Benefits
Sign-On Bonus: $5,000, paid in two parts
Performance Bonuses
Student Loan Assistance/Tuition Reimbursement: $5,000/year, up to 5 years
Health, dental, and vision insurance options
401(k) match
Why MainStreet
At MainStreet Family Care, we are passionate about making healthcare accessible in the communities we serve. As a District Director, you'll have the opportunity to make a lasting impact by developing leaders, shaping clinic culture, and ensuring patients receive exceptional care. We offer competitive compensation, growth opportunities, and the chance to be part of a fast-growing, mission-driven organization.
Director of Operations
Wilmington, NC jobs
The Director of Operations works under the supervision of the Regional Director of Operations or VP, Home Health Operations and has responsibility for: • Driving Well Care's culture, mission, vision, and values throughout the assigned Market. • Providing effective and strong leadership to all Market teams.
• Promoting a positive working environment and culture that engages and fulfills all teams and minimizes regrettable turnover.
• Managing and overseeing all operations to ensure the consistent delivery of high quality and profitable home health services, as well as results for operational and financial key metrics.
• Assuring Market's compliance with all applicable rules, regulations and standards.
• Overseeing and driving experience excellence for patients, families, referrals sources, and vendor partners.
• Planning, developing, implementing and evaluating home health services, programs and activities.
• Performing other appropriate duties as assigned.
PRIMARY JOB DUTIES
1. Collaborates with clinical, administrative and support staff to assess, plan, implement and evaluate home health services which meet the needs and expectations of the community, patients, staff and other internal/external customers.
2. Ensures agency compliance with applicable laws, regulations and accreditation standards.
3. Direct community outreach efforts to build and maintain a high level of community involvement and visibility.
4. Collaborates with clinical, administrative and support staff to develop, implement and monitor the annual operating budget.
5. Contributes to program effectiveness.
6. Organizes and performs work effectively and efficiently.
7. Maintains and adjusts schedule to enhance the Market's performance.
8. Demonstrates a daily commitment to the values and culture of Well Care.
9. Demonstrates positive interpersonal relations in dealing with all members of the organization.
10. Effectively demonstrates the mission, vision and values of Well Care on a daily basis.
11. Maintains confidentiality.
1.0 20% CUSTOMER SERVICE:
1.1 15% Develops services and programs that promote customer satisfaction as demonstrated by:
Agency responds to all customers in a courteous, sensitive and respectful manner.
Ensures excellence in service delivery and achieves agency HHCAHP score at or above the 80th percentile for the 3 composite measures and both universal measures.
Participates in community outreach activities that promote goals and objectives of the Market.
1.2 5% Plans for the recruitment, retention, development and continuing education of the staff and takes reasonable steps to ensure the consistent availability of all services that are represented to the public as available.
2.0 20% FINANCIAL AND OPERATIONAL MANAGEMENT
2.1 7% Collaborates with Regional Director, Sales and Regional Director of Operations regarding agency processes and sales activities so that the Market meets its established admission, Medicare Mix, revenue, and profitability goals.
2.2 4% Manages agency expenses against annual budgeted expenses. (Adjustments will be considered based on volume, if applicable, and/or expenses beyond the Director of Operations control.)
2.3 4% The Director of Operations will demonstrate an ability to reduce the cost of operations in his/her area as evidenced by:
Negotiating contracts for services that are more favorable to the Agency.
Changing processes that increase efficiencies and/or reduce salary or non-salary expense.
Eliminating activities that are non-productive.
Meeting strategic targets for direct and total cost per visit.
2.4 5% Creates efficient and effective scheduling and staffing patterns to ensure clinical productivity is at or above positional expectations.
3.0 15% HUMAN RESOURCE MANAGEMENT
3.1 7% Maintains positive employee relations within the agency by handling responsibilities within established time frames and following the guidelines of the agency as evidenced by:
Managing by walking around on all shifts.
Completing employee performance appraisals when due.
Maintaining the progressive disciplinary process with counseling and documentation.
Applies agency policy consistently across all positions.
3.2 8% Plans and develops team staffing to reduce agency turnover to at or below industry average.
4.0 15% STRATEGIC PLAN/ANNUAL OBJECTIVES
4.1 5% Ensures departmental compliance with applicable laws, regulations and accreditation standards as evidenced by successful completion of all regulatory surveys without deficiencies.
4.2 5% Admissions will meet or exceed annual agency goal.
4.3 5% Completes annual agency evaluation.
5.0 20% SITUATIONAL LEADERSHIP AND TEAMWORK
5.1 5% Demonstrates positive interpersonal relations in dealing with all members of the team (co-workers, supervisors, physicians, etc) as evidenced by:
Communicating in a positive and productive manner, demonstrating respect for team members.
Managing stress and personal feelings without negative impact on the team.
Maintaining positive attitude about assignments and team members.
Promoting professional/personal growth of co-workers by sharing knowledge and resources.
Working collaboratively and cooperating with other Well Care company team members.
Gathers feedback and input from the staff when making changes in the agency.
5.2 10% Creates an environment of accountability as evidenced by
Staff members demonstrate OASIS competency.
Agency demonstrated effective care planning and utilization management.
Measures of Success are signed by all staff and implemented with monthly review for staff.
Leads front line management in achievement of Outcomes and Process Measures goals by team and by individual.
5.3 5% In working relationships with other members of the management team, the Director of Operations consistently demonstrates positive interpersonal relations skills. Cooperates harmoniously with others and shares information appropriately and in timely manner.
6.0 10% COMMUNITY SERVICE AND PROFESSIONAL AFFILIATION
6.1 10% The Director of Operations is an active and contributing member of the community and his/her profession as evidenced by:
Being an active participant in community service projects, service clubs or associations.
Taking leadership role in community activities.
Being an active member in local, state and/or national professional organizations.
Taking a leadership role in professional organizations.
JOB SPECIFICATIONS
1. Education: RN or PT from an accredited school with minimum of a Bachelors Degree preferred.
2. Licensure / Certification: Must possess a current valid RN or PT license in the State in which providing leadership (NC/SC). Must have 3+ years experience in Operations Management in a healthcare setting.
3. Experience: 3-5 years home health experience. Minimum of 3-5 years progressively responsible management experience in a healthcare or related field.
4. Essential Technical/Motor Skills: Extensive knowledge of home care principles and practice. Extensive knowledge of state and federal regulations and accreditation standards which impact home health operations. Extensive knowledge of principles and practice of personnel management and conflict resolution. Demonstrated ability to speak clearly, to answer the telephone and be computer literate.
5. Interpersonal Skills: Excellent interpersonal skills including ability to interact and communicate in a tactful, professional manner with staff, physicians, management team, etc.
6. Essential Physical Requirements: Demonstrated ability to speak clearly and effectively before small and large groups. Ability to communicate orally and in writing and be literate in the English language. Demonstrated ability to sit for extended periods of time. Demonstrated ability to communicate orally and in writing. Must be able to get from home health office to patient homes and/or referral sources such as the hospital or doctor's offices.
7. Essential Mental Requirements: Demonstrated ability to perform basic statistical calculations. Ability to interpret and analyze statistical data. Ability to forecast staffing and service development needs based on statistical data. Ability to analyze regulations/standards and to operationalize them appropriately. Ability to assess and evaluate staff and agency performance. Ability to explain/teach staff from a variety of educational backgrounds. Must possess long and short-term memory and high-level reasoning and problem-solving skills.
8. Essential sensory requirements: Ability to see, hear and communicate verbally.
9. Exposure to Hazards: Works essentially inside an office environment. May be exposed to hazards when making joint home visits, including but no limited to dangerous animals, traffic hazards, threatening patient encounters.
10. Hours of Work: Hours are flexible to meet the needs of the agency.
11. Must have valid North Carolina or South Carolina driver's license and an operational vehicle.
Auto-ApplyDirector of Operations
Illinois jobs
JOB SUMMARY: Oversees the day-to-day operations under the direction of the VP of Operations. Responsible for the overall operation performance at the various plants. Responsible for delivering operational excellence and successfully meeting the KPIs. Provides the necessary support to the management team ensuring profitability at each of the locations.
ESSENTIAL DUTIES:
·
Develops, communicates, and implements the operation strategy for all plants.
Manages the performance matrix to proactively identify efficiency issues and propose solutions.
Plans capital expenditures, maintenance efficiency.
Manages the monthly budgeting and approvals process.
Provides strategic direction to the operation's team.
Coaches, counsels, and helps develop the operation's team.
Coordinates and provides operational support throughout the enterprise.
Reviews production and goal performance record with GMs and Plant Managers on a weekly basis.
Ensures production standards and SOP's for each job in the plant are accurate and followed.
Collaborates with Customer Service and Sales to address and bring to resolution all customer concerns.
Provides monthly performance updates by locations.
Holds GMs accountable for Health and Safety regulations and reporting being met and in compliance.
Ensures plant organization/cleanliness through proper 5S process management.
Perform any other duties as required.
MINIMUM REQUIREMENTS:
·
College degree is desired.
Progressive management experience in operations
Minimum 2 years' experience as GM experience is required.
Strong leadership skills
Good communication and coaching skills
Strong understanding of P&L
Proficient computer skills in Excel, Word, and Microsoft Outlook.
Travel 3 to 5 days per week (75%)
Six Sigma or Lean manufacturing experience preferred.
Auto-ApplyDirector of Operations
Hoffman Estates, IL jobs
About Atom
Atom.com is on a mission to reimagine the future of naming. We've built a powerful domain marketplace and branding platform. But we're not here to do more of the same-we're building a platform from the ground up, powered by AI, brand-first thinking, and a deep understanding of what founders and domain investors actually need to power their business.
We're looking for a Director of Operations to ensure that our marketplace runs smoothly, efficiently, and with a relentless focus on customer experience. From product delivery and support to fraud prevention and payouts, this is a high-impact, cross-functional role that sits at the heart of Atom's day-to-day operations.
What You'll Do
Oversee Daily Marketplace Operations
Lead the execution of core operational functions-support, fulfillment, payouts, fraud controls, and marketplace integrity.
Manage and Optimize Support Systems
Own helpdesk tools, ticket workflows, and customer service processes to ensure quick, high-quality resolutions at scale.
Coordinate Digital Product Delivery
Ensure purchased domains and other products are delivered to customers smoothly, reliably, and on time.
Collaborate with Product & Engineering
Work closely with core and growth product teams to identify pain points, recommend operational improvements, and help roll out new tools or processes.
Monitor Risk, Fraud, and Compliance
Maintain systems for fraud detection, transaction integrity, and account security-balancing growth with trust and safety.
What We're Looking For
Experience with selling products or software directly to customers online
7-12 years of experience in operations, including 3+ years in a senior-level or team lead capacity
Background in SaaS, digital marketplaces, or high-volume transactional platforms
Proven success managing cross-functional ops-especially with product, engineering, and support
Excellent judgment in fast-paced, high-stakes operational decisions
Familiarity with tools like Intercom, Stripe, ClickUp, or equivalent systems
Analytical mindset with comfort in process design, automation, and continuous improvement
Bonus Points
Experience managing digital goods fulfillment
Operational background in high-trust environments with fraud or risk components
Prior exposure to marketplaces or fintech-style customer operations
Why Join Atom
At Atom, we believe operational excellence is a competitive advantage. We're not just building a marketplace-we're designing a best-in-class platform that delivers speed, trust, and a standout customer experience. You'll be joining a team that values systems thinking, innovation, and hands-on problem-solving. If you thrive in a fast-moving environment and care deeply about getting the details right, this is your opportunity to make a lasting impact.
Location: Hoffman Estates, IL (Hybrid: 3 days in-office, 2 days remote)
Regional Director of Operations (RDO)
Belleville, IL jobs
Full-time Description
Join us at the Nexus of care and compassion.
Regional Director of Operations (RDO) Perks:
Health insurance
401k
Employee rewards program
Competitive compensation
Dynamic working environment
Regional Director of Operations (RDO) Duties:
Oversee the operations of the nursing and rehabilitation facilities in your region.
Ensure care of your residents if of the highest quality and matches company goals.
Hold administrators accountable to work towards company goals.
Routine travel to each of your facilities to be a present part of your team and provide in person support.
Ensure that all your facilities are operating to the best of their abilities.
Requirements
Regional Director of Operations (RDO) Requirements:
Bachelor's of science degree, or bachelor's of science in nursing. Master's degree preferred.
Minimum of 5 years managing a multi-site experience, or regional management experience.
A current and valid LNHA or eligible for licensure in Illinois.
The ability to be a proactive and effective leader.
keywords: rdo, regional director of operations, skilled nursing facility, nursing home
Director Of Operations - Specialty Care - Administration-Medical Group
Chesterfield, MO jobs
Job Posting
We are dedicated to providing exceptional care to every patient, every time.
St. Luke's Hospital is a value-driven award-winning health system that has been nationally recognized for its unmatched service and quality of patient care. Using talents and resources responsibly, we provide high quality, safe care with compassion, professional excellence, and respect for each other and those we serve. Committed to values of human dignity, compassion, justice, excellence, and stewardship St. Luke's Hospital for over a decade has been recognized for “Outstanding Patient Experience” by HealthGrades.
Position Summary:
Provides leadership in the delivery of exceptional service to patients of St. Luke's Medical Group specialty care practices. Overall responsibility for office operations of specialty care practices and oversight of employees including practice managers and support staff. Implements standardized processes and collaborates with the Senior Vice President of Physician Network to develop and implement strategies to improve patient access and satisfaction, provider productivity, employee engagement, and practice financial performance. Responsible for promoting teamwork with all members of the healthcare team. Performs duties in a manner consistent with St. Luke's mission and values.
Education, Experience, & Licensing Requirements:
Education: Bachelor's degree in clinical, business, or health related field required. Advanced degree preferred.
Experience: 5 years progressive experience with physician practices and 8-15 years healthcare related experience. Communication skills related to physician interactions, staff and outside industry leaders. Ability to read and interpret legal documents including physician contracts, insurance contracts and other documents.
Benefits for a Better You:
Day one benefits package
Pension Plan & 401K
Competitive compensation
FSA & HSA options
PTO programs available
Education Assistance
Why You Belong Here:
You matter. We could not achieve our mission daily without the hands of our team. Our culture and compassion for our patients and team is a distinct reflection of our dynamic workforce. Each team member is focused on being part of something much bigger than themselves. Join our St. Luke's family to be a part of making life better for our patients, their families, and one another.
Auto-ApplyDirector of Operations
Otsego, MN jobs
Who we are At Vireo Health, we're not just another cannabis company-we're a movement. Founded by physicians and driven by innovation, we blend science, technology, and passion to create top-tier cannabis products and experiences. Our team of 500+ bold creators and trailblazers are shaping the future of the industry, and we want you to be part of it.
We take pride in being one of the most diverse and inclusive workplaces in cannabis, fostering a culture where everyone belongs. Through employee engagement, community events, and non-profit partnerships, we're building more than a business-we're building a community.
As we rapidly expand nationwide, we're looking for talented, driven, and passionate people to join us. If you're ready to turn your passion into a career, let's grow the future together.
What the role is about:
We are seeking a Director of Operations that is responsible for overseeing all aspects of production including cultivation, lab, and packaging. This individual is responsible for ensuring constant collaboration and coordination between Cultivation, Production, and Sales, and ensuring the business is responding appropriately to market needs. This position reports into the Head of State for Minnesota.
What impact you'll make:
* Oversee daily operations of two manufacturing facilities, including cultivation, flower packaging, distribution, warehousing, security, and quality departments.
* Ensure safe operations across all sites, championing compliance with health, safety, and regulatory standards.
* Drive consistent product quality by maintaining and improving quality assurance programs and site-level quality metrics.
* Ensure products are delivered on time and in full, coordinating production, inventory, and distribution schedules to meet market demands.
* Manage operational costs, monitor facility budgets, and implement cost-control measures without compromising safety, quality, or delivery.
* Lead and develop cross-functional teams, fostering a culture of servant leadership, accountability, and continuous improvement.
* Build and execute capacity models for labor and equipment to support scaling needs and future growth.
* Partner with sales and retail leadership to align production planning with customer demand and market trends.
* Support innovation by implementing new technologies, optimizing workflows, and driving efficiency improvements across all departments.
* Collaborate with HR to address employee concerns, promote engagement, and support professional development.
* Uphold SQDCT principles (Safety, Quality, Delivery, Cost, Teamwork) as the framework for all operational decision-making
What you've accomplished:
* 5+ years cannabis adult use industry work experience required
* 5+ years leading and managing a cross functional team
* Strong quantitative skill set
* Adapt to rapidly changing environment
* Ability to use multiple software platforms and potentially develop personal tools
* Experience working with sales teams
* Ability to develop strategic plans
* Experience with conflict management
* Familiar with multitiered supply chain
* Experience with machine automation
* Bachelor's degree
* MBA degree is preferred
* Excellent communication skills
Why Choose Vireo
Life's too short to work somewhere that doesn't ignite your passion. The cannabis industry is fast-paced, innovative, and full of opportunity-where science meets creativity, and wellness meets culture.
At Vireo Health, we're pioneering the future of cannabis with a team that's as dynamic as the industry itself. Here, you'll find a workplace that's collaborative, inclusive, and driven by HEART and purpose, where your work has a real impact on people's lives.
Whether you're cultivating the highest-quality plants, crafting cutting-edge products, or shaping unforgettable customer experiences, you'll be part of something bigger. If you're looking for a career that's exciting, meaningful, and full of growth, let's build the future of cannabis together.
A Growing Industry: Work at the leading tech company in the cannabis industry and help shape the future
Passionate Culture: Join a team that truly cares about the plant, the people, and the purpose behind what we do
Employee Perks: Enjoy competitive pay and benefits, paid time off and employee discounts
Making an Impact: We're committed to education, sustainability, and giving back to the communities we serve.
EEO Statement
Vireo Health, Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. *******************
Salary Range: $100k-$125k
Benefits offered: medical, dental, vision, STD, LTD, HSA, FSA Dependent Care, Vol Life, 401k match
Director of Operations
Otsego, MN jobs
Job Description
Who we are
At Vireo Health, we're not just another cannabis company-we're a movement. Founded by physicians and driven by innovation, we blend science, technology, and passion to create top-tier cannabis products and experiences. Our team of 500+ bold creators and trailblazers are shaping the future of the industry, and we want you to be part of it.
We take pride in being one of the most diverse and inclusive workplaces in cannabis, fostering a culture where everyone belongs. Through employee engagement, community events, and non-profit partnerships, we're building more than a business-we're building a community.
As we rapidly expand nationwide, we're looking for talented, driven, and passionate people to join us. If you're ready to turn your passion into a career, let's grow the future together.
What the role is about:
We are seeking a Director of Operations that is responsible for overseeing all aspects of production including cultivation, lab, and packaging. This individual is responsible for ensuring constant collaboration and coordination between Cultivation, Production, and Sales, and ensuring the business is responding appropriately to market needs. This position reports into the Head of State for Minnesota.
What impact you'll make:
Oversee daily operations of two manufacturing facilities, including cultivation, flower packaging, distribution, warehousing, security, and quality departments.
Ensure safe operations across all sites, championing compliance with health, safety, and regulatory standards.
Drive consistent product quality by maintaining and improving quality assurance programs and site-level quality metrics.
Ensure products are delivered on time and in full, coordinating production, inventory, and distribution schedules to meet market demands.
Manage operational costs, monitor facility budgets, and implement cost-control measures without compromising safety, quality, or delivery.
Lead and develop cross-functional teams, fostering a culture of servant leadership, accountability, and continuous improvement.
Build and execute capacity models for labor and equipment to support scaling needs and future growth.
Partner with sales and retail leadership to align production planning with customer demand and market trends.
Support innovation by implementing new technologies, optimizing workflows, and driving efficiency improvements across all departments.
Collaborate with HR to address employee concerns, promote engagement, and support professional development.
Uphold SQDCT principles (Safety, Quality, Delivery, Cost, Teamwork) as the framework for all operational decision-making
What you've accomplished:
5+ years cannabis adult use industry work experience required
5+ years leading and managing a cross functional team
Strong quantitative skill set
Adapt to rapidly changing environment
Ability to use multiple software platforms and potentially develop personal tools
Experience working with sales teams
Ability to develop strategic plans
Experience with conflict management
Familiar with multitiered supply chain
Experience with machine automation
Bachelor's degree
MBA degree is preferred
Excellent communication skills
Why Choose Vireo
Life's too short to work somewhere that doesn't ignite your passion. The cannabis industry is fast-paced, innovative, and full of opportunity-where science meets creativity, and wellness meets culture.
At Vireo Health, we're pioneering the future of cannabis with a team that's as dynamic as the industry itself. Here, you'll find a workplace that's collaborative, inclusive, and driven by HEART and purpose, where your work has a real impact on people's lives.
Whether you're cultivating the highest-quality plants, crafting cutting-edge products, or shaping unforgettable customer experiences, you'll be part of something bigger. If you're looking for a career that's exciting, meaningful, and full of growth, let's build the future of cannabis together.
✅ A Growing Industry: Work at the leading tech company in the cannabis industry and help shape the future
✅ Passionate Culture: Join a team that truly cares about the plant, the people, and the purpose behind what we do
✅ Employee Perks: Enjoy competitive pay and benefits, paid time off and employee discounts
✅ Making an Impact: We're committed to education, sustainability, and giving back to the communities we serve.
EEO Statement
Vireo Health, Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. *******************
Salary Range: $100k-$125k
Benefits offered: medical, dental, vision, STD, LTD, HSA, FSA Dependent Care, Vol Life, 401k match
Powered by JazzHR
oLwYje9YW6
Director of ASC Operations
Chicago, IL jobs
Heart & Vascular Partners LLC (“HVP” or the “Company”) is a leading, national management services organization built exclusively to support independent cardiology and vascular practices and their physician partners. HVP was founded by clinicians, for clinicians, to provide specialized supported services to meet the needs of cardiovascular care, including managed care contracting, facility development and operations, revenue cycle management, and marketing to both patients and referral partners.
HVP serves its partners through a national and scaled service delivery platform. The Company remains active in expanding its impact through the leading practices in the markets it targets for investment. Bringing together the most innovative, successful, independent cardiovascular clinicians across the country delivers unique insight, scale, and acceleration of realizing the potential value of each practice for its community, partners, and team members.
Summary
The Director of ASC Operations is responsible for the planning, design, and execution of multiple development projects across HVP's markets and practice partnerships. The successful establishment of high-quality, efficient outpatient care for our physician partners is one of the most important and value-creating services HVP offers its partners. Additionally, the Director will support the management teams of each ASC by working closely with the COO to share best practices, data, and shared initiatives across HVP's portfolio. The role is both strategic and tactical, requires the ability to manage multiple stages of multiple processes simultaneously, think creatively and strategically to solve challenges in each market, communicate clearly and persuasively, and to understand technical and operational details of ASC management. This is a role with critical responsibilities and points of coordination with HVP's CFO, HVP's partner practices (and their physician and administrative leaders), and third-party consultants.
Essential Responsibilities:
ASC Development: Project Management
Lead ASC development projects on behalf of HVP and its physician partners.
Manage real estate (site) selection and lease negotiations.
Select and manage third party service providers, including architects, engineers, and general contractors through the duration of each project.
Assist in the creation of project budgets and pro forma, tracking and reporting on results throughout project duration.
Where applicable, lead efforts to receive regulatory approvals (e.g., certificate of need, accreditation surveys) for the establishment of an ASC.
Coordinate communications with HVP, AHP, and physician partners regarding pace, scope, and performance to budget for each project.
ASC Operations: Initial Stand-Up and Integration to HVP
Operate a well-organized process to procure specialized equipment, and coordinate between vendors and architect/contractor teams.
Establish and quantify equipment and consumables needs with physician partners; identify and manage group procurement opportunities with the COO and build procurement cards per procedure.
Work closely with practice leadership and HVP HR to specific and recruit staff (clinical and non-clinical) needed to open and maintain ASC operations; interview and make recommendations on hires.
Manage accreditation (AAAHC or Joint Commission) and CMS credentialing of facility; complete all licensure requirements per state, as needed.
Establish, and implement, necessary policies and procedures, rules and regulations, as well as applicable bylaws required for operation of a first-rate facility.
Initiate credentialing and contracting processes with commercial payers with support of HVP contracting team.
Lead marketing efforts, including event management, tied to ASC opening.
Continuous Operating Support
Dedicated clinical and operational reporting to ASC administrators, as supported by COO.
Lead cross-portfolio projects in best practices or outcomes data aggregation.
Support for ASC administrators via management process.
Active participant in, and contributor to, individual ASC Boards/MECs
Develop and execute to facility annual budget performance
Manage key vendor relationships re: enterprise supply sourcing, equipment contracts, etc.
Essential Skills
Communication and presence, especially with physicians, with ability to develop relationships easily.
Resilience and extroverted energy to source leads in competitive and challenging market.
Detailed orientation, and ability to multitask across several simultaneous projects.
Business acumen and comfort with complexity of physician practice transactions.
Ability to make prudent and effective decisions, on your feet, quickly and clearly.
Strong negotiation skills.
Strong understanding and commitment to the concept of confidentiality and discretion.
Education and Experience
At least three (3) years in an ASC development or multi-facility operating role with direct exposure to physicians.
Experience in outpatient cardiovascular facilities preferred, but not required.
Demonstrated process leadership experience in multifaceted, complex projects.
Bachelor's degree; MBA a plus.
Supervisory Responsibility: Coordination of contractors and consultants.
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, scanners, filing cabinets and fax machines.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to see, talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. This position requires the ability occasionally to lift files, office products and supplies, up to 20 pounds. This position is primarily a desk position, requiring sitting longer hours at the computer typing on a keyboard.
Days/Hours This is a full-time position, the schedule of which is determined by the Supervisor. Can work varying or longer schedules, if needs require.
Travel: National travel will be required, at a minimum of 2 days a week expected.
Other Duties: As assigned.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Auto-ApplyRegional Operations Director
Nashville, TN jobs
We believe: Triage is temporary. Treatment is transformative. Upperline Health providers coordinate patients' care among a team of specialists - physicians, advanced practice providers, care navigators, pharmacists, dieticians, and social workers for integrated treatment that addresses patients' immediate and long-term health needs.
Through a patient-centered approach, we enhance the healthcare experience by living our Upperline CARES values-fostering strong Connections, holding ourselves to the highest level of Accountability, demonstrating Resilience in navigating and tackling complex challenges, committing to Excellence in patient care, and focusing on a Service mentality that places patients at the heart of everything we do.
ABOUT THE REGIONAL OPERATIONS DIRECTOR
The Regional Operations Director (ROD) at Upperline Health is a leadership role responsible for driving performance, strategic growth, and operational rigor across multiple clinics within a defined region. This role is uniquely positioned in a space where fee-for-service and value-based-care come together to provide the best in patient care. RODs will impact a $30M+ P&L and lead cross-functional teams to execute against strategic initiatives for our specialty business, deliver high-quality, value-based care programs, and drive better outcomes for patients, all while reducing the cost of care.
As Upperline continues to expand throughout the United States, the ROD role is part of Upperline's Leadership Development Program and key pathway to the Regional Vice President role as a general manager leading multiple states. Successful RODs are deeply involved in revenue driving initiatives, population health initiatives, cost management, quality improvement, and innovative care delivery models. They act as change agents and culture carriers, helping to shape the future of specialty healthcare at scale.
The Role Demands:
* Individuals that excel at strategic thinking and data-driven decision-making
* Strong communicators and relationship builders with the desire and ability to inspire and manage clinical and non-clinical teams
* Leaders who are motivated to make immediate and long-term impact, passionate about working in a fast-paced, results driven organization and desire visibility and an intensive training opportunity for rapid development
What You'll Do:
* Work closely with the Regional Vice Presidents, Regional Medical Directors, the Upperline Plus (VBC) team and corporate functions to drive operational excellence
* Accountable for leading and managing the operations and supporting team members of a new Upperline market
* Analyze and manage P&L for designated region and address opportunities for improvement
* Consistently communicate with clinic managers and staff - seek to understand operational pain points, initiate collaborative problem solving, drive performance and improvement, address and ensure understanding of new initiatives and foster culture
* Coach, mentor, and develop team members to help them succeed
* Support RVPs with monthly operational reviews, value-based care (VBC) analysis and reporting, operational efficiency questions (staffing ratios, turnover in partnership with HR) and program effectiveness
* Collaborate with program manager to problem solve, refine, and drive key specialty programs
* Ensure smooth integration of acquired independent practices into Upperline with intentional focus on the adoption of Upperline policies and practices, understanding of Upperline culture, values and expectations and participation in company-wide or regional initiatives
* Partner with the Nashville team on the design and implementation of operational and population health initiatives
* Support and build Upperline's culture, promote dedication to the mission and model behaviors aligned with our CARES (Connection, Accountability, Resilience, Excellence, Service) values
* Other duties, as assigned
Qualifications and Competencies:
* Previous leadership experience required - healthcare operations experience strongly preferred
* Must have a customer first (patient centered) and operational excellence mentality
* History of solving complex problems
* Outstanding communication skills and ability to effectively collaborate and lead across functions and diverse stakeholders
* Strong analytical and financial competencies - advanced Excel modeling skills and ability to compose and present reports leveraging disparate data sources
* Exceptional levels of curiosity, empathy, tenacity, resilience, and willingness to roll up your sleeves
* Ability and willingness to routinely visit clinic locations - approximately 35-50 % overnight travel
* Relocation mobility expected for anticipated career pathing to Regional Vice President
* US work authorization required
BENEFITS
Comprehensive benefit options include medical, dental and vision, 401K, self-managed PTO, and parental leave.
COMPENSATION
Compensation is commensurate to compensation for similar positions in the region and based on prior training and experience
Job Type: Full-time
Regional Director of Operations (OH and TN Region)
Chicago, IL jobs
Job Description
The Regional Director of Operations (RDO) plays a critical leadership role in driving performance across a portfolio of up to 14 dental practices, representing approximately $20 million in annual revenue. This role is responsible for leading a team of Operations Managers, building strong partnerships with affiliated dentists and office teams, Regional Doctor Directors, and support departments ensuring consistent execution of operational standards. This role reports directly to the Vice President of Operations.
The ideal candidate is a strategic operator with multi-site healthcare experience, a passion for developing high-performing teams, and a proven ability to drive results through data, accountability, and collaboration.
Key Responsibilities:
Lead, coach, and develop a team of Operations Managers to achieve operational, financial, and patient care goals.
Build strong, trust-based relationships with affiliated dentists and office managers.
Conduct regular on-site office visits to improve the patient's experience and day-to-day operations
Host effective, actionable one on one and team meetings on a regular basis based on market type.
Ensure consistent execution of company policies, procedures, and compliance standards (OSHA, HIPAA, etc.).
Analyze practice performance data to identify trends, opportunities, and risks; develop and implement action plans accordingly.
Support Office Managers in managing controllable expenses and optimizing practice-level P&L performance.
Oversee KPIs such as revenue growth, patient experience, staff retention, and operational efficiency.
Collaborate cross-functionally with departments including Revenue Cycle, Procurement/Facilities, Training and Development, Human Resources, Marketing, Compliance, and Project Management.
Communicate regularly with the Vice President of Operations and the Regional
Doctor Director to ensure alignment on strategic goals and practice performance.
Represent Elite Dental Partners with professionalism in all interactions with doctors, vendors, and business partners.
Travel to practices at least 60% of the time or three days a week (6 hours on site) to maintain visibility, support teams, and ensure alignment. Overnight travel may be required, coordinate exceptions with the Vice President of Operations.
Qualifications:
5+ years of progressive leadership experience in multi-site healthcare, dental, veterinary, or retail operations.
Demonstrated success managing P&L, leading teams, and driving growth in a distributed environment.
Strong analytical and decision-making skills; ability to use data to influence outcomes.
High emotional intelligence and a collaborative leadership style.
Bachelor's degree preferred; equivalent experience considered.
Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).
Experience with dental practice management software (Dentrix preferred).
Willingness to travel to support field operations.
Preferred Attributes:
Strategic thinker with a bias for action and results.
Strong communicator who can influence across all levels of the organization.
Passion for developing people and building culture.
High integrity, professionalism, and commitment to excellence.
Physical Requirements:
Ability to sit, stand, and use a computer for extended periods.
Travel is required minimum 60% of the time.
Elite Dental Partners is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Salaried Rate$100,000-$105,000 USD
We take great pride in helping our communities be healthier, feel better, and smile with confidence. Daily, we are driven by our vision to provide an elite patient experience tailored to their needs to receive the best care possible.
Not only do our team members find it rewarding to help patients be healthier, but they also enjoy being part of an organization that supports their growth. Our commitment to professional development and promoting internally when appropriate allows for tremendous career opportunities.
Regional Director of Operations (OH and TN Region)
Germantown, TN jobs
The Regional Director of Operations (RDO) plays a critical leadership role in driving performance across a portfolio of up to 14 dental practices, representing approximately $20 million in annual revenue. This role is responsible for leading a team of Operations Managers, building strong partnerships with affiliated dentists and office teams, Regional Doctor Directors, and support departments ensuring consistent execution of operational standards. This role reports directly to the Vice President of Operations.
The ideal candidate is a strategic operator with multi-site healthcare experience, a passion for developing high-performing teams, and a proven ability to drive results through data, accountability, and collaboration.
Key Responsibilities:
Lead, coach, and develop a team of Operations Managers to achieve operational, financial, and patient care goals.
Build strong, trust-based relationships with affiliated dentists and office managers.
Conduct regular on-site office visits to improve the patient's experience and day-to-day operations
Host effective, actionable one on one and team meetings on a regular basis based on market type.
Ensure consistent execution of company policies, procedures, and compliance standards (OSHA, HIPAA, etc.).
Analyze practice performance data to identify trends, opportunities, and risks; develop and implement action plans accordingly.
Support Office Managers in managing controllable expenses and optimizing practice-level P&L performance.
Oversee KPIs such as revenue growth, patient experience, staff retention, and operational efficiency.
Collaborate cross-functionally with departments including Revenue Cycle, Procurement/Facilities, Training and Development, Human Resources, Marketing, Compliance, and Project Management.
Communicate regularly with the Vice President of Operations and the Regional
Doctor Director to ensure alignment on strategic goals and practice performance.
Represent Elite Dental Partners with professionalism in all interactions with doctors, vendors, and business partners.
Travel to practices at least 60% of the time or three days a week (6 hours on site) to maintain visibility, support teams, and ensure alignment. Overnight travel may be required, coordinate exceptions with the Vice President of Operations.
Qualifications:
5+ years of progressive leadership experience in multi-site healthcare, dental, veterinary, or retail operations.
Demonstrated success managing P&L, leading teams, and driving growth in a distributed environment.
Strong analytical and decision-making skills; ability to use data to influence outcomes.
High emotional intelligence and a collaborative leadership style.
Bachelor's degree preferred; equivalent experience considered.
Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).
Experience with dental practice management software (Dentrix preferred).
Willingness to travel to support field operations.
Preferred Attributes:
Strategic thinker with a bias for action and results.
Strong communicator who can influence across all levels of the organization.
Passion for developing people and building culture.
High integrity, professionalism, and commitment to excellence.
Physical Requirements:
Ability to sit, stand, and use a computer for extended periods.
Travel is required minimum 60% of the time.
Elite Dental Partners is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Salaried Rate$100,000-$105,000 USD
We take great pride in helping our communities be healthier, feel better, and smile with confidence. Daily, we are driven by our vision to provide an elite patient experience tailored to their needs to receive the best care possible.
Not only do our team members find it rewarding to help patients be healthier, but they also enjoy being part of an organization that supports their growth. Our commitment to professional development and promoting internally when appropriate allows for tremendous career opportunities.
Auto-ApplyDirector of Operations
Minneapolis, MN jobs
Job Description
Director of Operations - Fitness Franchise (Anytime Fitness)
Anytime Fitness
We are seeking a dynamic and driven Director of Operations to lead our fitness franchise locations to the next level of excellence. The ideal candidate is a passionate, strategic leader who thrives in a fast-paced environment and is committed to helping people live healthier lives through fitness. This role is responsible for driving operational excellence, leading high-performing teams, scaling club growth, and ensuring a world-class member experience. You will work closely with the ownership group to grow our footprint, profitability, and impact.
Key Responsibilities
Business Growth & Leadership
Oversee all club operations, including performance, profitability, and execution of business strategies.
Lead and develop Regional Managers, District Managers, Club Managers, and Personal Trainers to achieve company KPIs.
Ensure financial controls, operational standards, and member satisfaction are consistently met across all locations.
Foster a culture of excellence, accountability, and positive energy among staff at all levels.
Club Expansion & Acquisitions
Identify and evaluate opportunities for new club locations and acquisitions.
Lead the turnaround of under performing clubs and optimize operations for acquired locations.
Partner with ownership on strategic decisions around expansion and capital investment.
Sales & Revenue Development
Drive top-line revenue by supporting and coaching teams on sales techniques and goal achievement.
Leverage tools such as the Anytime Fitness App, body scanners, and heart rate monitors to promote training services.
Implement systems to increase lead conversion, training sales, and long-term member value.
Brand & Community Engagement
Serve as a key brand ambassador by establishing B2B relationships and community partnerships.
Oversee execution of national and local marketing campaigns, community outreach, and engagement strategies.
Encourage innovation and creativity in lead generation and promotion efforts.
Team Culture & Performance
Inspire, coach, and hold teams accountable to performance metrics and company values.
Create a supportive, fun, and results-driven environment for team members and leaders alike.
Use a data-driven approach to identify performance gaps and opportunities for coaching.
Operational Oversight
Monitor club performance metrics using reports and club management software.
Ensure completion of daily operations tasks including lead follow-up, social media engagement, cleanliness, member management, and billing support.
Standardize and improve systems and processes to optimize the member and staff experience.
Culture Champion
Model and promote a positive, high-energy culture of care, encouragement, and growth.
Inspire your team to deliver outstanding customer service and create an environment members want to be part of - and share with others.
Job Requirements
Bachelor's degree required; advanced degree or certifications in fitness or business a plus.
Minimum 10 years of experience in regional or district management roles within the fitness industry.
Proven success in growing and managing high-performing teams.
Certified Personal Trainer or equivalent experience strongly preferred.
Strong background in sales, customer service, and operational leadership.
Technologically proficient and comfortable with fitness and CRM platforms.
Flexible schedule availability (early mornings, evenings, weekends) to support teams and members.
Must be coachable, adaptable, and thrive in a fast-changing environment.
High energy, self-motivated, and passionate about health and wellness.
Strong leadership, communication, and organizational skills.
Ability to lift and move up to 50 lbs and work in an active fitness environment.
Compensation & Benefits
Full-time position with competitive salary, based on experience.
Performance-based incentives and growth opportunities.
Reports directly to the business owners.
We are an Equal Opportunity Employer.
All qualified applicants will receive consideration without regard to race, religion, gender, sexual orientation, or disability status.