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Funeral arranger skills for your resume and career

Updated January 8, 2025

1 min read

Quoted experts

Cody Walker,

Barbara Kemmis

Below we've compiled a list of the most critical funeral arranger skills. We ranked the top skills for funeral arrangers based on the percentage of resumes they appeared on. For example, 55.6% of funeral arranger resumes contained customer service as a skill. Continue reading to find out what skills a funeral arranger needs to be successful in the workplace.

6 funeral arranger skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how funeral arrangers use customer service:

Provided solid customer service, answering questions and setting realistic expectations by explaining company policies, procedures, and underwriting requirements.
Answered incoming calls, electronic filing and inventory maintenance while providing exceptional customer service.

2. Funeral Homes

Here's how funeral arrangers use funeral homes:

Perform different maintenance duties for funeral homes and issue/store funeral equipment.
Removed and transported deceased to medical examiner and funeral homes.

3. Church Services

Church service involves communal worship by Christians conducted in a church building. Christians gather together to learn the Bible to build their faith.

Here's how funeral arrangers use church services:

Assisted with funeral services by ushering, driving funeral vehicles and assisting at chapel and church services.
Greeted families prior to the service, comforted the survivors, attended church services and the enternment.

4. Funeral Arrangements

Here's how funeral arrangers use funeral arrangements:

Expedited 'at need' funeral arrangements and mortuary services (burial or cremation) for 150 clients per year.
Managed and fulfilled all funeral arrangements, including working with family members to ensure final wishes were respected.

5. HMIS

Here's how funeral arrangers use hmis:

Utilized the HMIS systems to manage and maintain customer records.

6. Insurance Claims

Here's how funeral arrangers use insurance claims:

Assisted Funeral directors with families and funerals Processed insurance claims Vehicle Maintenance Answered phones A/P A/R
Accepted payments, put together bills, and handled insurance claims.

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What skills help Funeral Arrangers find jobs?

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What funeral arranger skills would you recommend for someone trying to advance their career?

Cody Walker

Baccalaureate Program Director

First and foremost, one must have a genuine desire to care and serve others in their greatest time of need. Funeral service is just as much about caring for the dead and caring for the living that survive the decedent. A funeral service professional can make a truly meaningful difference in the grieving and mourning process. When asked, an overwhelming majority of funeral service professionals will say they feel they are called or meant to serve others in their time of need. Research state-specific licensing requirements for the state in which you will practice. Know in advance what license(s) you would like to earn and the processes for earning them. Also, be certain to review any background check concerns that may prevent you from earning licensure. Many states will allow candidates to apply for waivers regarding these concerns prior to beginning their education. Determine what your career goals are in the death care profession. It is important to consider this aspect while attending school, following completion of educational requirements, during any required provisional or apprenticeship period, and long-term career goals. The death care profession can, in many cases, require irregular working hours that may include nights, weekends, and holidays. This can depend on the type of position and the firm in which one is employed. I feel it is important to consider the potential work schedule requirements in advance. One should thoroughly research the job market and earning potential for the area in which they are considering to practice.

What type of skills will young funeral arrangers need?

Barbara Kemmis

Executive Director, Cremation Association of North America

In most states, an Associates Degree is required as well as a licensing exam to become a funeral director. However, there are entry-level administrative, sales, and transport positions available,

Do you want to know more?

List of funeral arranger skills to add to your resume

The most important skills for a funeral arranger resume and required skills for a funeral arranger to have include:

Customer Service
Funeral Homes

Church Services
Funeral Arrangements

HMIS
Insurance Claims

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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