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Funeral assistant skills for your resume and career

Updated January 8, 2025
1 min read
Below we've compiled a list of the most critical funeral assistant skills. We ranked the top skills for funeral assistants based on the percentage of resumes they appeared on. For example, 30.8% of funeral assistant resumes contained death certificates as a skill. Continue reading to find out what skills a funeral assistant needs to be successful in the workplace.

15 funeral assistant skills for your resume and career

1. Death Certificates

Here's how funeral assistants use death certificates:
  • Performed various tasks related to funeral practices and operations including processing death certificates and burial permits.
  • Maintain contact with medical professionals on a daily basis regarding death certificates, permits and authorizations.

2. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how funeral assistants use customer service:
  • Worked with customers to ensure respectful transfer/removals while providing excellent customer service.
  • Ensured professional customer service for families, medical examiner and funeral homes.

3. Funeral Services

Funeral Services are offered by funeral directors who manage a deceased person's affairs in a funeral home. They look after the funeral, allow cemetery visits, order coffins, set out wakes and memorial services, and fulfill any other family request concerning funeral planning.

Here's how funeral assistants use funeral services:
  • Assisted funeral directors and management including removal, prepping, visitation and funeral services
  • Assisted in funeral services/graveside and visitation services at funeral homes as needed.

4. Viewings

Here's how funeral assistants use viewings:
  • Worked all viewings to make sure all families and friends were taken care of and represented.
  • Planned, coordinated and operated 300 viewings and funerals for clients.

5. Funeral Homes

Here's how funeral assistants use funeral homes:
  • Field Professionally transferred and embalmed human remains for multiple funeral homes.
  • Perform general maintenance duties for funeral homes

6. Funeral Arrangements

Here's how funeral assistants use funeral arrangements:
  • Coordinated with and managed account to facilitate all aspects of funeral arrangements.
  • Assisted in funeral arrangements and handled transportation of caskets

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7. Body Removals

Here's how funeral assistants use body removals:
  • Perform body removals of the expired.
  • Transport and prepare paperwork, conduct body removal(s), monitor and provide any assistance needed at funerals.

8. General Maintenance

General maintenance is the regular check-up and repairs of machinery, buildings, and other mechanical equipment. General maintenance is performed by repair workers who are skilled to handle the day-to-day defects produced in the machinery. General maintenance aims to make sure the items remain in the best operational conditions. Usually, a set of planned activities are performed regularly by an expert to monitor the maintenance.

Here's how funeral assistants use general maintenance:
  • Pick up and preparation of the deceased for services -Perform general maintenance duties for funeral home.
  • Cut all grass Open doors/greet for funerals and visitations Repairs and general maintenance of facility

9. Memorial Services

Here's how funeral assistants use memorial services:
  • Assist funeral directors in preparing for visitations, funeral/memorial services/graveside services.
  • Conducted funerals and memorial services.

10. Prep Room

Here's how funeral assistants use prep room:
  • Assist with death calls, in prep room, carry flowers, and drive hearse or family car.
  • assisted in prep room, removals, assisted with embalming, worked services, dresses and casketed bodies

11. Social Security

Social security is a federal government program that offers benefits to those registered under it when they are retired or can't work because of some sort of disabilities.

Here's how funeral assistants use social security:
  • Processed and filed the appropriate forms to insurance companies and Social Security Administration benefits with the State Corners Office.
  • Assisted families with social security, veterans insurance, grief counseling and other death related claims.

12. Flower Arrangements

Here's how funeral assistants use flower arrangements:
  • Assisted with proper tagging of the deceased, embalming, dressing and make-up, creating obituaries photo, and flower arrangements.
  • Assembled funeral flower arrangements, cleaned and, prepped flowers, cashier, maintained shop

13. Insurance Claims

Here's how funeral assistants use insurance claims:
  • Assisted Funeral directors with families and funerals Processed insurance claims Vehicle Maintenance Answered phones A/P A/R
  • Accepted payments, put together bills, and handled insurance claims.

14. DVD

Here's how funeral assistants use dvd:
  • Assisted Funeral Director in family arrangements, making DVD and CD for families, and memorial folders.
  • Create and customize Memorial DVD's, Candles, Collage Boards, and Trifold Brochures.2

15. Death Calls

Here's how funeral assistants use death calls:
  • Take first death calls get all information, call the transportation service to have the deceased brought in our care.
  • Perform secretarial duties such as answering phone calls, data entry, and receiving death calls.
top-skills

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List of funeral assistant skills to add to your resume

Funeral assistant skills

The most important skills for a funeral assistant resume and required skills for a funeral assistant to have include:

  • Death Certificates
  • Customer Service
  • Funeral Services
  • Viewings
  • Funeral Homes
  • Funeral Arrangements
  • Body Removals
  • General Maintenance
  • Memorial Services
  • Prep Room
  • Social Security
  • Flower Arrangements
  • Insurance Claims
  • DVD
  • Death Calls
  • Offering Assistance
  • Funeral Planning

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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