Funeral service manager jobs near me - 117 jobs

Overview: The Location Leader is responsible for overseeing all aspects of the funeral home operations for a funeral home in the Columbus, Ohio area. You must be a licensed funeral director in Ohio or have the ability to obtain licensing in OH. This includes management of family services, human resources, financial performance (P&L), facilities (building and grounds), and fleet (rolling stock). The Location Leader ensures strict adherence to all Fidelity Memorial Group (FMG) policies and procedures and plays an active role in leadership meetings and conferences led by the Market Leader and Director of Funeral Operations. Key Responsibilities: Participate in all daily activities at the funeral homes under your supervision, including, but not limited to, arrangements, services, embalmings (if applicable), and transfers of decedents. Counsel with and coordinate arrangements with families and third parties to carry out selected funeral, cremation, and cemetery services with care and compassion. Develop and maintain the knowledge required to explain benefits, present all options, and assist families with the selection of products and services. Execute and finalize financial arrangements for merchandise and services selected by families, including securing payment in accordance with company policy. Assist with the setup and conduct of visitations, funerals, and memorial services. Process and approve payroll for all staff across the locations you oversee. Monitor and review Brex credit card transactions to ensure proper use and coding. Review monthly Profit and Loss Statements with the Market Leader and manage budgets effectively. Ensure all administrative policies and procedures related to decedents are followed, and that required paperwork is completed accurately and on time. Maintain all necessary licensures and certifications in compliance with local, state, and federal regulations. Ensure consistent adherence to company policies and procedures at all times across your locations. Oversee the transfer of cremated remains and the packaging/preparation of urns and keepsakes according to industry best practices. Ensure upkeep of buildings, grounds, and vehicles at all rooftops, including light housekeeping duties such as tidying work areas, picking up litter, and general maintenance. Accept additional responsibilities and tasks as assigned by your supervisor. Cultivate a strong, positive working environment and organizational culture across all supervised locations. Supervise, support, and train employees across your rooftops, ensuring high standards of performance and service. Assist with scheduling, performance improvement initiatives, training, and value creation planning. Participate in community events and outreach to enhance the reputation and presence of the funeral homes in the markets you serve. Location: This position is required to be onsite based on the schedule established with the Market Leader.

Job Title: Service Manager Department: Service Department Reports To: General Manager / Dealer Principal Job Purpose: The Service Manager at Valley Ford Trucks - Master is responsible for overseeing all operations within the service department to ensure exceptional customer satisfaction, efficient service delivery, and business profitability. This leadership role involves managing a team of service technicians and advisors, coordinating interdepartmentally, and implementing best practices to optimize performance and productivity. Key Responsibilities: Team Leadership & Management Lead, supervise, and support service department staff, including technicians, advisors, and support personnel. Conduct hiring, onboarding, training, and regular performance evaluations. Promote a culture of teamwork, accountability, and continuous improvement. Operational Excellence Develop and enforce service processes and procedures to ensure efficient workflow and high-quality service. Monitor daily operations and KPIs to identify areas for improvement and implement corrective actions. Ensure timely and accurate scheduling of service appointments and repair completion. Customer Service & Retention Serve as the primary escalation point for customer inquiries and complaints, ensuring timely and satisfactory resolution. Maintain strong relationships with customers to enhance retention and encourage repeat business. Interdepartmental Collaboration Coordinate closely with parts, sales, and warranty departments to streamline service operations and customer experience. Ensure accurate and efficient communication between departments. Financial & Business Management Manage the service department budget, including expense control and revenue optimization. Develop strategies to increase profitability through labor sales, efficiency improvements, and upselling service offerings. Compliance & Safety Enforce compliance with company policies, OEM guidelines, and safety regulations. Maintain a clean, organized, and safe work environment for all employees. Industry Knowledge & Development Stay current on industry trends, tools, and technologies to ensure competitive service offerings. Encourage and facilitate ongoing professional development for all department staff. Qualifications: Proven experience in a service manager or similar leadership role within the automotive or heavy truck industry Strong understanding of service department operations, budgeting, and customer service Excellent leadership, communication, and interpersonal skills Ability to manage multiple priorities in a fast-paced environment Proficiency with service management software and dealership management systems (DMS) ASE Certification and/or OEM certifications preferred Benefits: 401(k) 401(k) matching Health insurance Dental insurance Vision insurance Supplemental voluntary insurances available. Life Insurance is fully funded by the employer Employee assistance program Employee discount Paid time off Birthday day off Recognition for longevity Parental leave Referral program Health Club/Recreation Center membership reimbursements Employee Team Member Programs and more! Come join the Winning Team at Valley Truck Centers!!! Qualifications Qualifications: Proven experience in a service manager or similar leadership role within the automotive or heavy truck industry Strong understanding of service department operations, budgeting, and customer service Excellent leadership, communication, and interpersonal skills Ability to manage multiple priorities in a fast-paced environment Proficiency with service management software and dealership management systems (DMS) ASE Certification and/or OEM certifications preferred

Job Description At Bitfocus, we're building more than software - we're building solutions that help end homelessness and transform communities. As a mission-driven team, we strive to live by our core values - we lead with care, innovate with insider knowledge, and celebrate the power of community in everything we do. We take pride in our work, support one another, and embrace smart risks that drive meaningful impact. We value authenticity, curiosity, and growth - and we believe work should be both purposeful and enjoyable. Everyone at Bitfocus plays a role in creating an 11-star experience for our customers. If you're passionate about using your skills to make a difference, we'd love to have you on the team. We hope you consider bringing your talent and drive, and join us in helping end homelessness! We are seeking a highly motivated and experienced Professional Services Manager to join our Professional Services team. The successful candidate will be responsible for supporting their team of project managers in leveraging technology and data to drive progress in homelessness prevention. They possess expertise in supporting and guiding staff, with a strong passion for empowering communities through innovative solutions. Their goal is to utilize their experience to make a meaningful impact on ending homelessness by promoting the effective utilization of technology and data. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, veteran status, or disability. THIS IS A FULLY REMOTE, FULL-TIME POSITION - SUCCESSFUL CANDIDATES WILL BE REQUIRED TO WORK FROM HOME. Compensation: We are committed to providing competitive pay and benefits that are in line with industry standards. We analyze and carefully consider several factors when determining compensation, including skills, qualifications and professional experience, which can cause your compensation to vary. This role has an annual targeted total compensation range of $71,000 - $135,000, which includes variable compensation (bonus) eligibility. (Most candidates join us at the lower half of the range to leave room for growth, learning, and development; we negotiate actual salaries with final candidates based on experience in similar roles and expertise related to qualifications) Candidate AI Usage Policy: At Bitfocus, we are committed to fostering a hiring process that reflects each candidate's unique skills, experience, and perspective. To support a fair and authentic evaluation process, the use of artificial intelligence (AI) tools to generate or assist with responses is not permitted during any stage of the interview process. This includes live interviews (in-person or virtual), as well as take-home assessments, test projects, and work samples. We understand that some candidates may require accommodations that involve the use of AI. If you require such an accommodation, please contact us in advance at *******************. We are committed to providing reasonable accommodations and ensuring that every candidate has an equitable opportunity to succeed. Remote Work Setup Requirements To ensure a productive, secure, and high-quality work environment, all employees must have the following workspace setup before their first day at Bitfocus: Private & Secure Workspace Dedicated Space: You must have a private, quiet, and secure room that is free from distractions, background noise. Internet Connection & Equipment Reliable Provider: Your internet connection must be high-speed and reliable (e.g., Cable, DSL, or Fiber Optic). Minimum Performance Standards: Your wired connection must meet or exceed the following speed and latency requirements (You can run a speed test here): Download Speed: 50 Mbps Upload Speed: 20 Mbps Latency (Ping): 50 ms or less About the Professional Services Team: The Professional Services (PRO) team offers consulting, analytical, and implementation support services with subject matter expertise to help external and internal customers succeed. Our Professional Services staff have extensive experience implementing and supporting Clarity Human Services in many areas, including: Project planning Customer onboarding Coordinated entry system design and configuration Software configuration Software development specification and requirements gathering Policy support Best practices implementation Federal compliance reporting Data quality Data analytics Case management HUD HMIS compliance As a Professional Services Manager, you will:Team Leadership & Development Supervision: Supervise a team of project managers and senior project managers, providing support, feedback, and mentorship to enhance project management skills and professional growth. Coaching: Coach team members on complex customer relationship building, strategic thinking regarding customer needs, and decision-making processes. Customer-Centricity: Implement and reinforce a customer-centric strategy within the team while making recommendations for enhancing the overall strategy. Project Execution & Management Project Oversight: Manage medium and large projects, focusing on complex and politically sensitive initiatives involving multiple team members. Tracks timelines, deadlines, and project details to ensure all projects meet department and company standards. Requirements & Delegation: Gather customer requirements, determine the range of project responsibilities, and delegate tasks with minimal supervision. Documentation: Create comprehensive internal and external documentation, including workflow summaries, solution comparisons, requirements documents, SOWs, work plans, and decision/configuration logs. Stakeholder Engagement & Collaboration Needs Analysis: Work with customer stakeholders to translate their needs and business processes into functional solutions within Clarity Human Services. Ensures alignment between stakeholder requirements and system capabilities through effective collaboration. Communication: Provide regular updates to Bitfocus staff and customer stakeholders, ensuring all parties are informed about milestones, challenges, and progress. Cross-Departmental Work: Actively seek opportunities to collaborate outside the department and identify, recommend, and execute collaborative initiatives. Strategic Support & Innovation Department Infrastructure: Collaborate with the Director and Deputy Director of Professional Services to build and refine the department's infrastructure, workflows, and processes. Support in strategic planning and implementing initiatives to carry out the company's vision. Research & Trends: Conduct research on new tools, policies, and technologies to enhance project outcomes and stay informed about industry trends, guiding the team effectively. Initiative: Proactively seeks answers and resources, escalating issues with recommendations and justification when necessary. What you bring: Leadership & Emotional Intelligence Supervision: You are skilled at supervising and motivating teams, promoting collaboration, accountability, and professional growth. Effective in providing constructive feedback to Project Managers and troubleshooting assistance. Emotional Intelligence: You are skilled in recognizing and respecting the perspectives of others, facilitating respectful communication during challenging conversations, and treating others with dignity. Conflict Resolution: You are skilled in negotiating team conflicts, coaching staff on conflict resolution, and leveraging team diversity. Growth Mindset: You possess a strong desire to seek new ideas and actively pursue opportunities for personal and professional development. Technical & Project Management Advanced Project Management: You have sophisticated experience with large, politically sensitive projects; well-versed in methodologies, tools, and techniques to deliver projects on time and within budget. Structure & Process: You have the ability to create structure in ambiguous situations, developing clear frameworks and workflows that facilitate efficient management. Presentation & Writing: You possess excellent business/proposal writing skills, as well as presentation skills. Capable of presenting conference presentations, software demos, and project updates to remote and in-person audiences. Analytic Skills: You possess strong analytical abilities, with a working knowledge of descriptive statistics, enabling you to effectively interpret data and inform decision-making. Technology: You have enthusiasm for technology with a willingness to learn new software applications and database products. External Collaboration: You are skilled at building and maintaining positive relationships with civic leaders, social service agencies, and external partners. We're excited about you because: Required Experience Leadership: You have demonstrated the ability to lead and manage teams effectively, fostering a collaborative and high-performing work environment. Industry Background: You have a background in HMIS, the homeless services Continuum of Care, or the human services system. Project Management: You have proven experience creating and managing project schedules, tracking progress, and identifying areas for improvement. Coordination: You have experience assigning tasks, communicating deliverables, and coordinating with other departments for effective resource use. Candidates must possess expertise in two or more of the following domains: Clarity Human Services or other HMIS software Coordinated Entry HUD and Federal Partner Requirements and Reporting Continuum of Care Roles and Responsibilities New Customer Software Implementation Data Quality Improvement, Analysis, or Integration Why Bitfocus: Our benefits are designed to support you in all aspects of your health and well-being-social, physical, emotional, and financial. Exceptional Culture & Mission-Driven Work Comprehensive Healthcare (100% Employer-Paid for Employees) 12 Weeks Paid Parental Leave R&R Week (Paid Week Off at Year-End) Three Weeks of Paid Vacation + Two Volunteer Days Per Year 401K Retirement Plan (4% Match) Flexible Work Hours & Remote-First Culture Career Growth Plans for Each Role

Join Our Dynamic Insurance Team - Unlock Your Potential! Are you ready to take control of your future and build a career in one of the most stable and lucrative industries? We are seeking driven individuals to join our thriving insurance team, where you'll receive top-tier training, support, and unlimited income potential. NOW HIRING: ✅ Licensed Life & Health Agents ✅ Unlicensed Individuals (We'll guide you through the licensing process!) We're looking for our next leaders-those who want to build a career or an impactful part-time income stream. Is This You? ✔ Willing to work hard and commit for long-term success? ✔ Ready to invest in yourself and your business? ✔ Self-motivated and disciplined, even when no one is watching? ✔ Coachable and eager to learn? ✔ Interested in a business that is both recession- and pandemic-proof? If you answered YES to any of these, keep reading! Why Choose Us? 💼 Work from anywhere - full-time or part-time, set your own schedule. 💰 Uncapped earning potential - Part-time: $40,000 - $60,000 /month | Full-time: $70,000 - $150,000+++/month. 📈 No cold calling - You'll only assist individuals who have already requested help. ❌ No sales quotas, no pressure, no pushy tactics. 🧑 🏫 World-class training & mentorship - Learn directly from top agents. 🎯 Daily pay from the insurance carriers you work with. 🎁 Bonuses & incentives - Earn commissions starting at 80% (most carriers) + salary 🏆 Ownership opportunities - Build your own agency (if desired). 🏥 Health insurance available for qualified agents. 🚀 This is your chance to take back control, build a rewarding career, and create real financial freedom. 👉 Apply today and start your journey in financial services! ( Results may vary. Your success depends on effort, skill, and commitment to training and sales systems. )

About Onit: We're redefining the future of legal operations through the power of AI. Our cutting-edge platform streamlines enterprise legal management, matter management, spend management and contract lifecycle processes, transforming manual workflows into intelligent, automated solutions. We're a team of innovators using AI at the core to help legal departments become faster, smarter, and more strategic. As we continue to grow and expand the capabilities of our new AI-centric platform, we're looking for bold thinkers and builders who are excited to shape the next chapter of legal tech.If you're energized by meaningful work, love solving complex problems, and want to help modernize how legal teams operate, we'd love to meet you. Position Summary:We are seeking an experienced and dynamic leader for our Managed Services Team. In this role, you will oversee a team of highly skilled professionals dedicated to delivering exceptional client solutions, implementation services, and project management. The ideal candidate will possess strong leadership and client management skills, a solid understanding of software solutions, and a proven ability to drive successful customer outcomes.Key Responsibilities: Team Leadership: Lead, mentor, and inspire a high-performing team of managed services professionals, ensuring alignment with company goals and fostering a culture of excellence, collaboration, and accountability. Solution Delivery: Oversee the implementation, configuration, and customization of software solutions for clients. Ensure the delivery of high-quality, scalable, and efficient services that drive client success. Operations Management: Manage the financial and operational responsibilities for the Managed Services function, including reporting, billable hours, revenue, margins, and related metrics, in partnership with company finance and executive leadership teams. Process Optimization: Continuously improve service delivery processes, methodologies, and best practices to drive efficiency and optimize customer outcomes. Introduce and promote the use of best practices in project management and service delivery. Cross-Functional Collaboration: Collaborate closely with the Sales, Engineering, and Support teams to ensure the seamless handover of projects and the continuous alignment of client needs with product capabilities. Team Development: Provide coaching, mentoring, and professional development opportunities to team members, helping them grow their skills and progress in their careers. Performance Management: Conduct regular performance evaluations, set individual goals, and create development plans for team members. Innovation and Best Practices: Stay current with industry trends and emerging technologies. Introduce new methodologies and tools to improve service delivery and client engagement. Required Skills: Minimum 5+ years of experience in a client-facing role within professional services, consulting, or customer success. At least 2+ years of experience in a leadership or managerial position. Proven track record in managing and delivering complex client projects, with a focus on software solutions and services. Strong experience in consulting, solution implementation, and client relationship management. Experience with software solution implementations, including system integration, customization, and deployment. Understanding of cloud technologies, SaaS, and enterprise software solutions. Proficiency in project management tools and methodologies (e.g., Agile, PMP, or Prince2). Excellent leadership, communication, and interpersonal skills, with the ability to motivate, mentor, and manage cross-functional teams. Strong client-facing skills with the ability to build relationships and drive client success. Exceptional problem-solving and analytical skills with a solution-oriented approach. Bachelor's or master's degree in business, Computer Science, Engineering, or a related field, or equivalent practical experience. At Onit, we're committed to offering fair and competitive compensation. In addition to base pay, associates are eligible for an annual discretionary bonus. The final base salary you receive will reflect factors such as your skills, education, experience, and work location. Benefits & Perks That Support You:Onit offers a comprehensive total rewards package designed to support the whole employee at work and beyond:Health Coverage Choices: Three medical plan options, plus dental and vision, so you can choose what fits best. Employees on our HDHP plan also receive employer contribution to the HSA.Retirement Savings: 401(k) with a 100% match on the first 3% and 50% on the next 2% of employee contributions.Time Away: Flexible paid time off, 7 sick days, and 9 paid company holidays annually.Family Support: Exceptional paid leave for birth parents, non-birth parents, and caregivers. Onit also offers surrogacy and adoption reimbursement.Income Protection: 100% employer-paid life and disability insurance.Additional Coverage Options: Voluntary benefits including hospital indemnity, critical illness, accident, and even pet insurance.Tax-Advantaged Accounts: Healthcare FSA, HSA, and dependent care FSA.Community Engagement: One paid volunteer day each year to give back to the community. Our Commitment to ApplicantsWe know that not everyone will check every box in a job description. At Onit, we value diversity, inclusion, and authenticity. If you're excited about this role but your experience doesn't align perfectly with every qualification, we encourage you to apply. You may be exactly who we're looking for. This position will remain open for applications for 7 calendar days from the posting date.

About Eos Energy Enterprises Eos Energy Enterprises, Inc. is accelerating the shift to American energy independence with positively ingenious solutions that transform how the world stores power. Our breakthrough Znyth™ aqueous zinc battery was designed to overcome the limitations of conventional lithium-ion technology. It is safe, scalable, efficient, sustainable, manufactured in the U.S., and the core of our innovative systems that today provides utility, industrial, and commercial customers with a proven, reliable energy storage alternative for 3 to 12-hour applications. Eos was founded in 2008 and is headquartered in Edison, New Jersey. For more information about Eos (NASDAQ: EOSE), visit eose.com. The main purpose of this role is to manage the day-to-day operations consisting of warranty execution, contract coherence of executed service agreements, and managing the resources to accomplish this task. This role will also assist in creating polices and procedures for completing said task. The Manager, Field Service is accountable for managing the Field Service team for all field service operations including but not limited to commissioning and warranty services. This includes ensuring adequate staffing, scheduling, dispatching of field resources to meet Eos' service obligations while promoting and ensuring a “safety first, safety always” culture. This position ensures that field service personnel follow all field service processes and procedures, ensures timely delivery of services and reports of performed field activities. Responsibilities Manage the operations of the sites during the commissioning and warranty process. Manage the number of resources required to complete commissioning and warranty services within budget. Independently manage the daily, ongoing Eos field service warranty team, including scheduling, dispatching, and training of the field service resources, including service partners. Support the recruiting, performance management, and employee and partner development for field services resources. Manage the Eos service Partner program, including selecting, training, and reporting. Working with other departments, i.e., Engineering, Product Management, to continuously improve product serviceability and service offerings and efficiency. Develop and maintain expert knowledge on Eos' services and capabilities and serves as a service operations subject matter expert to support sales engagements and contract negotiations if required. Provide leadership to create and foster best-in-industry levels of customer satisfaction. Help evolve Eos service operations in a profitable service business through service optimization. Innovate and drive continuous improvements projects. Maintain a working knowledge and cooperate with internal departments, i.e., HS&E on safety programs like NFPA70E, LOTO, OSHA10, NERC, etc. Develop strategies to ensure and mange continuous site operations (logistics, spare parts, storage, etc.). Manage multiple large and complex projects and teams at the same time. Provide Leadership for Eos' Field Service Health and Safety program in collaboration with Eos' Health and Safety department and promote a “safety first and safety always” culture for the field service operations team. Other duties, responsibilities and activities may change or be assigned at any time with or without notice Knowledge, Skills, and Abilities Ability to work independently, and proactively with minimal supervision Ability to work in a fast paced, unstructured environment Exceptional communication skills; ability to lead by example and through influence Understanding of DC Electrical systems and controls. High attention to detail and a high level of accuracy are required. Ability to analyze and solve problems effectively. This position will require periodic domestic and international travel. Proficiency in the English language, both written and verbal, is required Solid Computer skills: Windows, Office, Teams, Field Service Management Software Education and Experience Bachelor's degree in technical field required. Bachelor's degree in management preferred. Minimum of 8 years' experience leading a field service or O&M team required. 5 years of experience in electrical, power electronics, alternative energy, and networking/communications is preferred. At least 3 years of BESS operations experience is preferred. Travel Overnight/North America: 10-25% Working Conditions Office Environment - Must be able to remain in a stationary position 50% of the time and occasionally move about inside the office to access file cabinets, office machinery, etc. Required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading. May be required to exert up to 50 pounds of force occasionally to lift, carry, push, pull or otherwise move objects, including the human body. Factory - The worker may be subject to hazards. Includes a variety of physical conditions, such as proximity to moving mechanical parts, vibration, moving vehicles, electrical current, exposure to temperature changes or exposure to chemicals. While performing the duties of this job, the employee may be exposed to fumes, airborne particles, odors, dust, mists, and gases. The noise level in the work environment can be loud. Required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication parts at distances close to the eyes. Machinery operation requires the use of safety equipment to include but not limited to eye safety glasses, hearing protectors, work boots, and lab coats. May be required to exert up to 50 pounds of force occasionally to lift, carry, push, pull or otherwise move objects, including the human body. Customer/Partner Locations - Employee may visit customer or partner locations that may be comprised of office, manufacturing floor, laboratory environments and construction sites depending on the location and reason for visit.

Department: 10395 Enterprise Revenue Cycle - Individualized Clinician Support Surg Hosp Based and Complex Specialties Status: Full time Benefits Eligible: Yes Hours Per Week: 40 Schedule Details/Additional Information: This is a remote position. Due to complex requirements, remote work is NOT permitted for short or long periods in: CA, DC, CO, CT, HI, MA, MD, MN, NJ, NY, OR, RI, VT, WA and working Internationally (this includes working while on vacation). Pay Range $51.05 - $76.60 Major Responsibilities: Operational Leadership: Lead and manage daily operations within the assigned function area, ensuring alignment with divisional and enterprise-wide goals. Operational Efficiency: Evaluate processes to improve efficiency, enhance productivity, and support standardized best practices across the Mid-Revenue Cycle. Regulatory Compliance & Confidentiality: Ensure adherence to regulatory requirements, accreditation standards, and organizational policies. Maintain confidentiality of patient records and report any perceived non-compliant practices to leadership or the Compliance Department. Performance Monitoring & Reporting: Utilize key performance indicators (KPIs) to measure effectiveness, track trends, and implement data-driven strategies for improvement. Technology Utilization: Leverage healthcare technology and analytics tools to enhance efficiency, support decision-making, and drive innovation in Mid-Revenue Cycle processes. Collaboration & Stakeholder Engagement: Engage with clinical, IT, Compliance, and Revenue Cycle leaders to integrate Mid-Revenue Cycle processes effectively, ensure regulatory compliance, and promote patient safety. Build and maintain relationships with key stakeholders to drive communication, problem-solving, and operational alignment. Team Leadership & Development: Manage and develop a team of professionals by performing human resource functions such as hiring, performance evaluations, and professional development. Provide training, feedback, and career growth opportunities to foster a high-performing and financially responsible workforce. Strategic Initiatives & Execution: Lead initiatives to improve operational effectiveness, oversee timelines, and drive system enhancements. Licensure, Registration, and/or Certification Required: Relevant industry certification from an approved accrediting body. Education Required: Bachelor's degree in health information management, Healthcare Administration, or a related field, or equivalent experience. Experience Required: Minimum 8 years of experience in mid-revenue cycle operations, coding, HIM, or healthcare technology, including 2+ years of leadership experience in a large integrated healthcare system. Knowledge, Skills & Abilities Required: Mid-Revenue Cycle Expertise: Demonstrated knowledge of facility coding, professional coding, and HIM operational guidelines and workflows necessary to scope of work. Understanding of third-party reimbursement programs, state and federal regulatory requirements, national and local coverage decisions, and coding classification systems (ICD-10, CPT, HCPCS). Financial & Data Analysis: Ability to organize, compile and analyze data from various sources in order to detect patterns, and identify areas for improvement. Technology & Systems Proficiency: Strong understanding of EHR systems and other revenue cycle technology solutions. Proficient in Microsoft 365 products, including Teams, SharePoint, Word, Excel, PowerPoint, and Access. Process Improvement & Standardization: Experience in optimizing workflows and improving operational effectiveness within a complex healthcare environment. Skilled in prioritizing business needs and resource management to develop efficient and scalable processes. Leadership & Team Development: Proven ability to manage teams, coach staff, and foster a culture of continuous improvement and accountability. Ability to work effectively across multiple departments and within matrix organizational structures. Collaboration & Cross-Functional Communication: Strong interpersonal skills with the ability to engage clinicians, finance, IT, and revenue cycle teams to align goals, facilitate integration, and drive strategic initiatives. Problem-Solving & Attention to Detail: Ability to identify and solve problems creatively, work within deadlines, and maintain a high level of accuracy and attention to detail. Physical Requirements and Working Conditions: Exposed to normal office environment. Job may require travel, therefore, may be exposed to road and weather hazards. Must be able to lift up to 40 lbs. occasionally. Sits the majority of the workday, but also may lift, reach, and bend throughout the day. Operates all equipment necessary to perform the job. This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties. #REMOTE #Li-REMOTE Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including: Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation's largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

Founded in 2021, Revalize empowers manufacturing businesses to better design, model, develop, and sell-powering greater outcomes across the entire manufacturing value chain. Revalize leads with an AI-forward mindset-using technology as a catalyst, not a compass. We're shaping the future of manufacturing technology with industry-leading CPQ, PLM, and design solutions that transform data into opportunity and accelerate the journey from idea to cash. Revalize serves more than 16,000 global customers and is a portfolio company of TA Associates and Hg. Job Description We are seeking a visionary Catalog Manager to lead the next generation of catalog management for 2026 and beyond. This role is not just about maintaining data accuracy. It's about driving transformation through automation, integration, and intelligent workflows to deliver an exceptional product experience across all digital channels. The ideal candidate combines strong leadership skills with technical expertise in PIM systems (preferably Akeneo), APIs, Salesforce, and catalog/data management. Experience with emerging technologies such as AI for automation and data quality improvements is highly desirable. Responsibilities: Lead Catalog Transformation: Define and execute a future-focused catalog strategy leveraging automation, AI, and scalable processes. API & Integration Leadership: Enable API-driven workflows for seamless, real-time data exchange across ERP, PIM, and other presentation layers. Team Leadership & Development: Coach and develop a global team, fostering continuous learning and technical excellence. PEQ Management: Drive accountability for Performance, Efficiencies, and Quality (PEQ) across all team members, ensuring alignment with organizational goals and operational excellence Workflow Automation: Implement intelligent automation to reduce manual effort and accelerate speed-to-market. Taxonomy & Metadata Strategy: Develop dynamic product taxonomies and attributes that support search, usability and scalability. Analytics & Insights: Develop & use advanced analytics to monitor performance, identify trends, and optimize catalog effectiveness. Cross-Functional Alignment: Partner with product, engineering, and customer success teams to align catalog initiatives with business objectives. AI & Innovation: Embed AI-driven solutions into catalog processes to enhance data quality, enable predictive taxonomy, and deliver world class product experiences across channels. Qualifications 2+ years of experience leading high-performing teams. Strong analytical and problem-solving skills with ability to work independently and make data-driven decisions. Strong data analysis capabilities using Excel and BI tools (Power BI, SQL); ability to interpret complex datasets for actionable insights. Understanding of data modeling principles and modern data architecture for scalable catalog solutions. Understanding in data governance frameworks and best practices to ensure accuracy, compliance, and security. Proven ability to design and manage dynamic taxonomies and metadata structures that support usability and scalability. Experience with APIs and data integration concepts for real-time workflows. Hands-on experience with PIM systems (Akeneo preferred) and/or MDM platforms. Familiarity with Salesforce and advanced reporting tools. Demonstrated ability to apply AI and automation for data quality improvements, predictive taxonomy, and workflow optimization. Exceptional communication and collaboration skills to influence stakeholders and align catalog initiatives with business objectives. Additional Information All your information will be kept confidential according to EEO guidelines. Qualified applicants will be asked to complete a 30-minute online assessment as a part of your application. Revalize designates standard working hours as 8:00 am to 5:00 pm Eastern Time (ET) for employees based in the United States and 08:00 to 17:00 Central European Time (CET) for employees operating within the EMEA region. Revalize is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Revalize participates in the E-Verify program in certain locations, as required by law. The compensation offered to the successful candidate will be based on a variety of factors, including but not limited to, the candidate's work experience, education and licenses, work-related training, key skills, the core duties of the role and its associated responsibilities, additional benefits offered, and the location where the work will be performed. All fulltime (30+ hours) employees are eligible for PTO, Sick and Parental Leave; Medical, Dental, and Vision Insurance; 401(k) Plan; Health Savings Account; Life Insurance; Employee Assistance Program. This is a full-time, bonus eligible position. Base Salary is one part of our competitive total compensation and benefits package and is determined using a range. The listed compensation range represents our good faith estimate for this position and represents the range for new hire salaries across all U.S locations. Please note that the salary information is a general guideline only. Qualified applicants will be asked to complete a 30-minute online pre-employment assessment as part of their application.

We are looking for a Service Level & Availability Manager to support a global enterprise's infrastructure operations and drive reliability across complex, hybrid environments. This role blends technical depth with operational rigor and collaboration across business and IT to ensure resilient, always-on service delivery. This is a USA-based role. Responsibilities Own end-to-end Service Level and Availability Management across on-premises, cloud, and third-party systems. Develop and maintain availability plans that align with business priorities and risk mitigation strategies. Monitor system health and performance using tools such as PowerBI, Datadog, Splunk, PagerDuty, and ServiceNow. Partner with Infrastructure, DevOps, and Application teams to embed availability practices into change, incident, and release processes. Define and track key metrics (uptime, reliability, MTTR/MTTI) and present trends and recommendations to technical and leadership teams. Foster a culture of proactive monitoring, resilience engineering, and continuous improvement. Required Experience 5+ years of experience in Availability Management, Service Level Management, or related IT Service Delivery functions. Proven track record implementing availability frameworks aligned with ITIL or similar best practices. Solid understanding of infrastructure, cloud (AWS/Azure), and modern architectures (microservices, containers). Hands-on experience with monitoring, alerting, and analytics tools (PowerBI, Datadog, Splunk, PagerDuty, ServiceNow). Excellent communication and analytical skills, with the ability to convey technical insights to non-technical audiences. ITIL or cloud certifications (AWS/Azure) preferred. Doran Jones Inc. (DJI) is the leading financial services Data Engineering and Application Development firm, specializing in Capital Markets, Risk, and Regulatory Compliance. We are US-based, helping our clients fill gaps in capacity and expertise, reduce risk, and accelerate change. Our leaders average over 25 years of experience in Financial Services and Technology. DJI is repeatedly engaged by the largest and most complex clients for our Agile transformation expertise and practical understanding of the critical relationship between data, architecture, and application development. DJI has a mission to place more people from non-traditional backgrounds into sustainable technology careers. Through partnerships with non-profit technology programs in underserved communities and Veteran organizations, candidates transition from tech training programs into real IT careers at DJI. Our unique recruitment policy allows us to create exceptional teams, bringing a broad spectrum of experience to our company and creating anything but a traditional consulting firm. DJI is a wholly-owned subsidiary of McLaren Strategic Ventures, a private equity firm, that invests in start-ups and scale-ups. They provide a full range of highly trusted domain consulting, advisory services, and innovative technologies globally. Doran Jones is able to offer a broad range of technology, deeper AI and machine learning tools, data intelligence, alternative resourcing capabilities, and capital access to invest and digitize at scale. Our clients benefit from this unique portfolio allowing them to accelerate the pace of their own digital transformations through innovative products and services designed around industry-wide issues. Visit Doran Jones to learn more!

CROWN AUTO REPAIR is seeking a dedicated and dynamic Auto Shop Service Manager to join our team. In this crucial role, you will be responsible for overseeing the daily operations of the auto shop, ensuring that all services are completed efficiently, accurately, and with the highest level of customer satisfaction. Your leadership skills and automotive knowledge will be essential in driving the success of the shop and fostering a positive workplace culture. Responsibilities Supervise and lead a team of technicians and service advisors to ensure quality workmanship and adherence to company standards. Manage workflow in the shop to optimize productivity and meet service deadlines. Ensure excellent customer service by addressing customer inquiries and resolving concerns promptly. Coordinate service appointments and maintain an organized scheduling system. Monitor inventory levels, ordering parts and supplies as necessary to ensure smooth operations. Prepare and analyze reports on shop performance, including productivity and customer satisfaction metrics. Conduct regular training sessions to develop staff skills and enhance team performance. Implement and uphold safety protocols and best practices within the shop. Promote a positive and respectful work environment, encouraging team collaboration. Requirements Proven experience as an Auto Shop Service Manager or a similar role in the automotive industry. Strong understanding of automotive repair processes and service operations. Excellent leadership and team management skills. Outstanding customer service and communication abilities. Strong organizational and multitasking skills. Proficiency in using computer systems for shop management and record keeping. Analytical mindset with the ability to assess performance metrics and implement improvements. Attention to detail and commitment to delivering high-quality service. Knowledge of safety regulations and compliance standards in the automotive field. Availability to work flexible hours, including weekends as needed. Benefits Competetive Salary, Remote Position, Schedule Flexibility

: Crown Equipment Corporation, one of the world's largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide and more than 500 retail locations in over 80 countries. Our global sales and service network provides our customers with a local resource for a wide variety of quality material handling equipment, fleet management solutions, warehouse products and support services to meet their needs anytime, anywhere. Job Posting External Job Responsibilities: Direct, manage, train, motivate, and monitor job performance of Field Service Technicians. Ensure safety practices. Review paperwork and timecards. Recruit, interview, develop, and evaluate service personnel. Counsel direct reports. Maintain good customer relations and improve customer retention. Maintain direct contact with current or prospective customers. Resolve complaints. Prepare customer service repair quotes, presentations, cost reports, etc. Pursue and develop new service business. Administer Company goals and policies. Maintain paper flow, records, and reports. Qualifications: High school diploma and prior experience as a Field Service Technician Prior experience as a Dispatcher and/or Supervisor preferred Strong technical/repair knowledge Good communication, interpersonal, motivational , and computer skills with Microsoft Office Suite experience Valid driver's license, good driving record, and the ability to safely operate lift trucks Work Authorization: Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire. No agency calls please. Compensation and Benefits: Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more. EOE Veterans/Disabilities

* Team Member Title: Service Manager - Morning Ritual * Team: The Goat & Morning Ritual * Team Member Description: Full Time Who We Are: Every day, we take deliberate action to nurture a culture that is grounded in our purpose, to Build a Connection. No matter your area of expertise, at LC, you'll find your why and your place to belong. Guided by our core values of performance, quality, communication, teamwork, and leadership, you'll be empowered to fuel our growth and create a lasting legacy in our communities. Are you ready to make an impact? The Team You Will Join: In Hospitality, we're passionate about inspiring genuine moments, promoting social activity, and interacting with every person that walks through the door. In this role, you'll experience that culture as a team member, too. You'll find that The Goat and Morning Ritual are all about you and the personal experiences and memories we'll help you create here, and perhaps more importantly, that you'll help create for others. The Difference You Will Make: This role is responsible for ensuring guests have a great experience while visiting The Goat restaurant and Morning Ritual coffee shop, leading and managing the barista team members, participating in recruitment efforts, coordinating and managing all on-site coffee shop training initiatives, and adhering to all required health and safety standards. Who You Are: * In alignment to the brand framework, this role will focus on creating positive, memorable experiences for our customers, guests, residents and clients alike. * Leads and manages front of house team members, including but not limited to, hosting daily pre-shift meetings, conducting floor walks, and ensuring experience goals and quality standards for front of house team members are achieved with each shift * Continuous push to meet financial objectives and drive to increase sales and customer base. * Maintains compliance with regulations and mandates involving the service of alcohol as well as health and safety standards in the work environment. * Partners with the leadership team to ensure that all guest experiences (leagues, bands, etc) are properly managed and works with corporate training team to retrain and position employees. * Guarantees customer satisfaction by ensuring staff delivers a safe, positive and memorable customer experience. * Maintains an environment that meets health and safety regulations as it relates to restaurant expectations. * Manages vendor communication, support equipment maintenance and repair as applicable. * Prepares and manages service staff schedules, taking into account business needs, labor costs, and employee availability. Adjusts staffing levels as necessary to meet customer demand and maintain efficient operations. * Works with frontline staff and home office administration to ensure proper onboarding processes are followed and completed in a timely manner. * Assists with food prep, cooking, serving or bar duties when required. * Prepares employee schedules if needed and manages staff under the direction of the General Manager. * Adhere to alcohol policy as dictated by company, local and national regulation, including but not limited to responsible alcohol service. * Coordinates and manages all on-site barista training initiatives and programs. * Support initiatives at The Goat restaurant, including operational support and other duties as needed. * Ensures that all coffee equipment is properly maintained, calibrated, and cleaned according to manufacturer guidelines. Schedules regular maintenance and repairs as needed. * Documents performance issues, including recognizing staff and writes employee reviews in conjunction with the General Manager. What You'll Bring: * Qualified candidates will have at least two (2) years of restaurant operations management experience, coffee shop experience strongly preferred. * High school degree or equivalent is required. * This role requires outstanding and proven customer service and experience delivery skills. * One must have previous associate management experience including assisting with recruitment efforts and inspiring staff through on-going training initiatives. * Excellent time management skills required. * Service Managers must be able to multitask and work in a fast-paced, dynamic environment. * ServSafe certification preferred. * TABC Certification where applicable How We'll Take Care of You: At LC, we pride ourselves on taking care of our team members. We offer a comprehensive benefits package with a variety of options to meet your unique needs. Here are just some of the benefits we offer for being part of our team: * Full Suite of Health Benefits * Retirement Plan with Company Match * Competitive PTO policy * Generous parental and family leave * Strong Company Culture * Career Growth Opportunities * Community Engagement and Volunteerism FT123 Lifestyle Communities (LC) is an Equal Opportunity Employer.

Join the Tire Discounters Family -- Drive Your Career Forward! About Us: Tire Discounters, the nation's largest family-owned and operated tire & service business, was founded almost 50 years ago. We are dedicated to providing exceptional automotive service with a focus on transparency and care for our nearly 2,300 team members. We offer diverse career paths, industry-leading training, and a commitment to our core values. As a family-owned tire and automotive service retailer, our mission is to prioritize people and safety above all else. We are dedicated to delivering a "WOW" experience to our customers and team members, with a commitment to always do the right thing while challenging the status quo. Your Role as a Service Manager: As a Service Manager, you'll lead and support a team of Service and Tire Technicians to deliver high-quality service and ensure customer satisfaction at your store. What You'll Do: * Coach, mentor, and train shop employees, manage performance, and assist the General Manager with hiring. * Responsible for the smooth operation of the shop, which includes bay management and workflow of the location. * Serves as a liaison providing clear communication between the shop, counter staff and customers. * Ensure all inspection and diagnostic procedures are followed while providing the customer with professional, timely recommendations. * Promote safety while ensuring quality and service standards by leading a team to deliver outstanding customer service. Requirements * Experience in automotive service/repair (certifications preferred). * Management experience with strong leadership skills. * Excellent communication and multitasking abilities. * Strong work ethic and goal-oriented mindset. * Valid driver's license and availability to work Saturdays. * Ability to stand for long periods, bend, and lift up to 75 lbs. * Authorized to work in the USA (18+). * Comfortable with occasional mechanical hazards and outdoor conditions. Career Path Service Manager → General Manager → Regional Manager Compensation Pay: $55,000 - $85,000+ annually Service Managers are paid a weekly hourly rate, and earn monthly individual spiffs as well as participating in the monthly store bonus. Why Tire Discounters? * Growth Opportunities: well defined paths for career advancement. Many leaders within our family cut their teeth in the store. * Skill Development: Paid company training at all levels, led by master certified trainers and experienced leaders. We offer a company tool program as well! * Competitive Pay & Benefits: Solid compensation plan and a full suite of benefits to choose from. * Supportive Team: You'll roll with the best team in the business. Since day one, we've been family-owned and operated, and that shows!

Alpha Automotive is looking for a Service Manager to join our rapidly growing team! Here at Alpha Automotive, we pride ourselves on providing the best service possible for our customers by being an alternative to large, impersonal dealership repair shops and providing them with an elevated level of personalized service each and every time. We are now hiring for ALL of our locations: Stealth Auto Recovery, Excite Towing, Wayne's Auto Powell, Wayne's Auto Schrock, Wayne's Auto Westerville, Mann's Expedite Service, H.I.N.T., Excite Collision Repair, and Ernie's Auto Repair! As a Service Manager, a typical day may include the following: Managing our service department while handling customer service interactions, reports, and repairs. Advising customers on the care of their vehicles and the value of maintenance in accordance with the manufacturer's specifications Acting as a liaison between the technician and customers Answer service calls, set and confirm appointments Establish long-term positive relationships with customers This career may be for you if: You have strong leadership skills You have experience with Mitchell Management Systems, or All Data Management Systems You have outstanding customer service skills You are extremely organized You thrive in a fast paced work environment You're team oriented and self-motivated Benefits include: Training & competitive pay Bonus structure Dental, vision, life & disability insurance Paid time off after a year of service View all jobs at this company

As a Field Services Area Manager, you'll be responsible for all store-based installation and delivery services in your designated region. You'll directly lead Best Buy and Geek Squad employees while managing relationships with a network of third-party teams that fulfill work in the home. You'll build a strong employee culture that leads to favorable customer and business results. What you'll do Ensure operational consistency, strategic alignment, and performance accountability Build and maintain an exceptional team culture centered around engagement and belonging Oversee headcount planning, hiring plans and capacity management, including scheduling, attendance and PTO approvals Analyze reporting to understand business trends and develop action plans to achieve desired results Set clear expectations for your team, work with them on site and provide regular 1-on-1 coaching Ensure timely response to escalations and create solutions to preserve the customer experience Basic qualifications 2 years of experience as a supervisor or manager 2 years of sales, installation, logistics, operations, warehouse, inventory or customer service experience Ability to travel overnight approximately 25% of the year Current, valid driver's license Must be at least 21 years old Have and maintain a driving record which meets Best Buy safety standards (e.g. minimal number of violations/accidents, etc.) Acquire and maintain any state or local licensing, as required, within 90 days of hire Preferred qualifications Consumer electronics delivery, repair or installation experience Experience in delivery, transportation, distribution or logistics Experience with warehouse management systems Experience managing a remote workforce Associate degree or higher in business, logistics or related fields What's in it for you We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life. Our benefits include: Competitive pay Generous employee discount Financial savings and retirement resources Support for your physical and mental well-being About us As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes. Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™ Best Buy is an equal opportunity employer.

The Resident Services Manager should endeavor to provide excellent customer service to residents, prospective residents, guests, and vendors. Resident Services Manager are the face of the property and promote a sense of community. The Resident Services Manager will work directly with property managers and property team members to ensure the highest quality experience possible for the residents. ESSENTIAL JOB DUTIES: • Provide an open and welcoming environment for residents, prospective residents, guests, and vendors to promote maximum resident retention. • Acquire a broad knowledge of the community and the surrounding area. • Prepare and maintain log of resident issues and services provided. • Assist residents with resolution of lease violations under the direct supervision of the Property Manager. • Prepare and deliver move in and renewal gifts. • Promote a strong sense of community. Help connect residents to one another. Help develop and maintain a strong and healthy identity for the property. • Coordinate all resident events. Minimum of one event per month. • Manage social media and promote reputation management engagement. Oversee monthly newsletter distribution. • Manage Kingsley platform and address any resident concerns within 24 hours. • Greet, tour and lease to prospects as well as respond to any leads that come in. COMPETENCIES: • Understand the needs of the resident population and property in which they live. • Willingness and ability to work some evenings and weekends; and act respectfully, be patient and with consistency. • Flexibility and ability to manage a complex workload in varied work environments • Strong interpersonal, communication, organization, writing and computer skills OTHER DUTIES This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

The Manager of Professional Services is responsible for managing the end-to-end delivery of client engagement projects, leading our Professional Services delivery and sales efforts within each of our defined target markets, and driving successful outcomes for our customers. This candidate and their teams are responsible for supporting presales services activities, successful solution implementation and delivery, creating new and managing existing fixed services offerings, resolving routine client requests, and managing overall customer satisfaction and escalations. This position reports to the Director of Professional Services. Essential Duties and Responsibilities: Responsibility for managing a team of professional services engineers that are the primary delivery vehicle for our customer success services. Responsibility for developing, assist in selling, and managing the successful delivery and execution of the company's portfolio of service offerings. Responsibility for increasing professional services revenue Identify and build relationships with key stakeholders within our customer's organizations. Identifying and driving service improvement techniques that result in improved quality, effectiveness or efficiency of service delivery. Ensures the strategic plans of their team align with sales and overall company goals. Qualifications: Bachelor's Degree in a technical discipline. 5-10 years experience managing Professional Services teams. Experience with major technology, network, and security vendors and their products. Experience with creating and successfully implementing new customer success services Experience with working with sales teams to sell customer success services Excellent communicator and experience working with senior level executives and decision makers; both within customer organizations and internal team. Must be able to demonstrate strong presentation skills. Excellent communicator and experience working with senior level executives and decision makers; both within customer organizations and internal team. Must be able to demonstrate strong presentation skills.

Join us at NextStep Care - a place where you'll be valued, recognized and rewarded for the vital work you do each day. We'll surround you with a strong team and leadership that supports every aspect of your life - both inside and outside of our centers. And you'll get to practice your passion in a non-profit, mission-driven organization that's known for the highest level of care in our communities ESSENTIAL DUTIES AND RESPONSIBILITIES * Acts as a liaison between members and home and community-based service providers to facilitate quality and cost-effective care and outcomes. * Provides education and support to members and their families regarding community resources and services. * Develop effective, collaborative relationships with key stakeholders including primary care providers, managed care plan providers, home and community-based service providers (HCBS), formal/informal caregivers and families. * Maintains regular communication with members through phone calls and home visits to monitor their wellbeing and adjust careplans as needed. * Records and documents interventions and member information completely and accurately, in accordance with payer and organization guidelines. * Collaborates and communicates with internal team members, including Central Intake and Assessment Team members, to ensure continuity of care for assigned members. * Identifies and resolves care plan variances, including barriers to primary and specialized medical care, to ensure effectiveness of member's careplan. * Assesses and addresses member engagement and behavior to support optimal health and functional status. * Participates in after-hours on-call rotation requirements, as assigned. * Maintains and monitors quality of services through collaboration with the Quality Assurance and Education Team and Care Management Director. Participating in Community Outreach as outlined in Quarterly Outreach plan. MINIMUM QUALIFICATIONS * Bachelor's degree in social work or related human services field is required with 2 years of work experience * Experience in social work, home and community-based services, healthcare or geriatrics preferred. EEO / M / F / D / V / Drug Free Workplace NextStep Care Facebook

Legal Entity: Honda Federal Credit Union Business Unit: Honda Federal Credit Union Department: Digital Services Division: 1CU Shift: 1st Workstyle: Remote Eligible up to 20% Career Level: 5 Job Grade: Exempt-4 Job Purpose The Digital Services Manager (DSM) oversees the digital banking strategy for Honda Federal Credit Union (HFCU), which encompasses online and mobile offerings to the benefit of HFCU members. The DSM is directly responsible for the overall performance of digital banking initiatives ranging from new product development, establishing digital banking key performance indicators, improving the member's online banking experience, aligning the strategic direction of the Digital Services department with HFCU's strategic objectives, securing the digital banking environment as well as performing complex data structuring and analysis. As a department manager, the DSM establishes operational digital banking standards and determines the priorities of the digital banking project pipeline. This position sets the policies and procedures for digital banking activities, ensures adherence to state and federal regulations, and identifies best practices to identify and mitigate risk associated with HFCU's digital banking environment. Key Accountabilities Develops and meets Digital Service department goals, budget and objectives as outlined in HFCU's annual strategic plan. Budget development and achievement requires an understanding of financial trends which impact digital banking strategies, member experience, and production objectives. Regularly reports variances and explanations for the variances to HFCU's Senior Management Team Actively participates in project implementation, including attending project team meetings, managing assigned projects and completing project deliverables. Identifies and creates strategic project initiatives to meet the changing technological landscape related to digital banking, artificial intelligence, and portfolio analytics. Creates new member-facing products or modifies current products to enhance HFCU value-added offerings Ensures compliance with all applicable laws, regulations, and best practices related to digital banking by developing internal policies and procedures. Keeps informed of changes in economic or market conditions that might impact the regulatory environment. Reviews and interprets regulatory changes and administers solutions or strategies to address laws impacting the digital banking environment Build and leverage relationships with external Business Partners and cross-functional stakeholders to both gain understanding of business objectives/obstacles and to facilitate execution of strategic direction Manage related Digital Services Business Partner recommendations, selection & assist with controlling costs Provides coaching, leadership and guidance to direct reports to maximize efficiency and effectiveness Talks with and listens to Associates and members, answers questions, addresses complaints, and resolves situations while using good judgment and instilling good will. Identifies goals and evaluates progress of Digital Services staff Manage the members digital interactions through Digital Banking and related mobile app review/ratings along with applicable member surveys and adjust the roadmap based on related analysis and actionable data Qualifications, Experience, and Skills Bachelor's degree in business, finance, information technology or a related field required MBA or equivalent work experience is preferred 5 or more years of experience in a financial institution in a digital banking, information technology, information security, or an operations environment 3 or more years of leadership experience in a financial institution or a technological organization 2 years of experience in business partner & vendor management ensuring products/services align with performance service level agreements, business goals and contractual commitments 2 years of experience around fintech/SaaS/cloud services, it network architecture, credit union business operations & related integrated touch points Ability to organize and effectively direct subordinates Ability to read, analyze, and interpret common financial and technical journals, financial reports and legal documents. Ability to define problems, collect data, establish facts, and draw valid conclusions Ability to respond to common inquiries or complaints from credit union stakeholders Good oral and written communication skills, interpersonal skills, organizational skills required with a desire to maintain attention to detail and accuracy Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply such concepts to practical retail situations Self-starter, able to work autonomously Strong research, project management, business analyst & journey mapping skills Honda is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor.