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Funeral Home Manager
Fidelity Memorial Group Corp
Funeral service practitioner/embalmer job in Columbus, OH
Overview: The Location Leader is responsible for overseeing all aspects of the funeral home operations for a funeral home in the Columbus, Ohio area. You must be a licensed funeral director in Ohio or have the ability to obtain licensing in OH. This includes management of family services, human resources, financial performance (P&L), facilities (building and grounds), and fleet (rolling stock). The Location Leader ensures strict adherence to all Fidelity Memorial Group (FMG) policies and procedures and plays an active role in leadership meetings and conferences led by the Market Leader and Director of Funeral Operations.
Key Responsibilities:
Participate in all daily activities at the funeral homes under your supervision, including, but not limited to, arrangements, services, embalmings (if applicable), and transfers of decedents.
Counsel with and coordinate arrangements with families and third parties to carry out selected funeral, cremation, and cemetery services with care and compassion.
Develop and maintain the knowledge required to explain benefits, present all options, and assist families with the selection of products and services.
Execute and finalize financial arrangements for merchandise and services selected by families, including securing payment in accordance with company policy.
Assist with the setup and conduct of visitations, funerals, and memorial services.
Process and approve payroll for all staff across the locations you oversee.
Monitor and review Brex credit card transactions to ensure proper use and coding.
Review monthly Profit and Loss Statements with the Market Leader and manage budgets effectively.
Ensure all administrative policies and procedures related to decedents are followed, and that required paperwork is completed accurately and on time.
Maintain all necessary licensures and certifications in compliance with local, state, and federal regulations.
Ensure consistent adherence to company policies and procedures at all times across your locations.
Oversee the transfer of cremated remains and the packaging/preparation of urns and keepsakes according to industry best practices.
Ensure upkeep of buildings, grounds, and vehicles at all rooftops, including light housekeeping duties such as tidying work areas, picking up litter, and general maintenance.
Accept additional responsibilities and tasks as assigned by your supervisor.
Cultivate a strong, positive working environment and organizational culture across all supervised locations.
Supervise, support, and train employees across your rooftops, ensuring high standards of performance and service.
Assist with scheduling, performance improvement initiatives, training, and value creation planning.
Participate in community events and outreach to enhance the reputation and presence of the funeral homes in the markets you serve.
Location: This position is required to be onsite based on the schedule established with the Market Leader.
$56k-98k yearly est. 2d ago
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Funeral Director/Embalmer Apprentice
Service Corporation International 4.4
Funeral service practitioner/embalmer job in Greenville, OH
Our associates celebrate lives. We celebrate our associates. Provides clerical and administrative assistance supporting funeral operations. Other general duties include meeting the general public, answering questions and providing information on funeral and cremation information and other related topics, answering phones courteously and in a polite manner, assisting on funeral, memorial and other services or ceremonies as requested by funeral home clients and management. Attendance at monthly staff meeting is expected.
The FuneralServices Assistant duties must be performed consistent with company mission and values and adherence to company policies and procedures.
JOB RESPONSIBILITIES
* Prepares for services to include delivering and setting up floral arrangements, chairs, caskets, urns, photos and other personal keepsakes or mementos of client families; ensures proper care and storage of any of these items
* Prepares documents related to services, cremations, maintenance, as directed by management
* Assists with respectful preparation of remains of deceased, including dressing and lifting deceased, or operation of crematory, as permitted by law and in keeping with company regulations
* Performs office duties such as answering phones and operating fax machine, computer, multiline phone system, debit card machine, typewriter, postage meter and scale and stereo/video system.
* Run errands such as for floral delivery, picking up of supplies, documents, etc
* Serves as an usher and may park cars or perform any transportation requirements.
* Drives Funeral Home vehicles for services and picking up families
* Ensures refreshments are available (where allowed by law)
* Assist with visitations, memorial and funeralservices which may include; visitation and chapel set up, dressing and casketing remains, delivering family items and flowers.
* Prepares documents related to services, cremations, maintenance etc.,
* Greets and receives client families and / or other persons entering the office for information and assistance
* Accommodates the needs of the family during a service and/or visitation
* May wash and clean funeral home vehicles and other client vehicles as required from time to time
MINIMUM Requirements
Education
* High school diploma or equivalent
Experience
* Previous customer service and/or sales experience preferred
* Proficient with MS Office suite and databases preferred; ability and willingness to learn required
Certification/Licenses
* Valid state driver's license with an acceptable driving record required
Knowledge, Skills and Abilities:
* High level of compassion and integrity
* Clear and concise verbal and written communication skills
* Professional behaviors and team player
Postal Code: 45331
Category (Portal Searching): Operations
Job Location: US-OH - Greenville
$31k-36k yearly est. Auto-Apply 9d ago
Funeral Director/Embalmer
Akre & Associates
Funeral service practitioner/embalmer job in Akron, OH
Job Description
Are you a compassionate leader with a commitment to excellence in funeralservice? Our independently owned funeral home client, an industry leader in Ohio, is seeking a dedicated Funeral Director to join their team and uphold their reputation as the area's best funeral home.
Why Join our client's team?
They believe their staff is their most valuable asset. They know that to maintain top-tier status, they must attract top-tier talent. Their mission isn't just to be the best funeral home for families-it's to be the best one to work for. That's why they've developed a robust compensation plan to motivate, incentivize, and retain exceptional employees.
What You'll Receive:
When you join the team, you'll enjoy a comprehensive and thoughtful benefits package designed to promote your personal and professional well-being:
Industry-leading compensation with bonus programs and profit sharing.
A 40-hour workweek emphasizing work-life balance: no evening transfers or visitations.
A 3% Safe Harbor 401(k) contribution-no match required.
Employee life insurance, health, and vision coverage.
Generous paid vacation, personal time, and sick leave.
Funding for license renewals, continuing education, and professional development.
What We're Looking For:
An exceptional professional, passionate about providing outstanding service to families and leading a high-performing team.
Qualifications:
OhioFuneral Director License or ability to acquire a license
Commitment to upholding the highest standards of care for the families you serve.
$29k-38k yearly est. 6d ago
Funeral Director/Embalmer (Funeral Director & Embalmer License Required)
Northstar Memorial Group 4.4
Funeral service practitioner/embalmer job in North Olmsted, OH
NorthStar Memorial Group is seeking a Funeral Director/Embalmer to join our team at Sunset FuneralServices. United by a common desire to serve, Funeral Director/Embalmers at NorthStar share a pride in their profession that extends beyond the workday. Here, we celebrate the above-and-beyond ethos of our team, encouraging meticulous planning, individual creativity, and collaboration, in every aspect of our work. Joining NorthStar Memorial Group means becoming part of a compassionate community dedicated to upholding the highest standards of care and respect for the deceased and their families.
Responsibilities
Provide a source of comfort, support, and guidance, to families before, during, and after the loss of a loved one, serving professionally as the director for visitations, funerals, or graveside services
Complete embalming, disinfecting, dressing, preparing, and casketing of the deceased using appropriate precautions and OSHA standards in a manner that honors the deceased
Prepare and complete accurate documents related to services, cremations, maintenance, and other types of data
Always maintains reverence and respect for the deceased
Qualifications
Licensed Funeral Director/Embalmer in Ohio (or possess the ability to reciprocate),
Have excellent communication skills, integrity, and an innate passion for serving others.
Compensation
$50,000K-$60,000K
Benefits
Medical, Dental, and Vision Insurance
Health Savings Account (HSA)
Life Insurance
401(k) with Employer Matching
We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, or veteran status.
$26k-34k yearly est. 55d ago
Funeral Director/Embalmer (EX)
Service Corporation International 4.4
Funeral service practitioner/embalmer job in Mansfield, OH
Our associates celebrate lives. We celebrate our associates. Consider the possibilities of joining a Great Place to Work! Compassionately facilitates funeral arrangement discussions with deceased next of kin and presides over visitation, funeral, and graveside services in accordance with family's wishes; company expectations; and local, state, or federal laws. May perform Embalming responsibilities. As the licensed Funeral Director, responsible for the compliance with all mortuary, health, and vital statistics regulation compliance within the funeral establishment(s).
JOB RESPONSIBILITIES
Arrangements Conference
* Receives or initiates call to deceased next of kin. Exhibiting concern and empathy, obtains or confirms deceased and family contact information, briefly discusses needs (including languages), schedules Arrangement appointment, and emails appointment confirmation.
* May perform removals or transfers adhering to company standards and processes. Cares for deceased in a respectful manner. Updates removal status in proprietary software.
* Greets next of kin and escorts to meeting space. Initiates and facilitates Arrangements Conference while assessing needs and summarizing desired outcomes. Discusses available life insurance and available benefits, such as Veteran. Promotes funeral, cemetery, and crematory services and merchandise such as catering, flowers, music, and Ever Lasting Memory products.
* Transitions Arrangement Conference to FuneralServices Counselor/Advisor to present cemetery property and merchandise options, pricing, and contract completion. In absence of an FSA/FSC, may perform FSA/FSC responsibilities.
* Responsible for reviewing and authorizing merchandise and service contract revisions.
Directing Services
* Confirms authorization to proceed with service Arrangements. Presides as Master of Ceremonies (MC) for visitation, funeral, or graveside services in a professional, organized, and caring manner consistent with Company standards. Shall be present for graveside services included in the purchase agreement. Shall be present when the casket containing a human body is placed in a grave, crypt, or burial vault and verifies that any personal belongings are removed from the deceased prior to burial per the Arrangements.
* Visually inspects deceased, adjusts casket dressing, deceased attire or makeup, or communicates concerns to preparation staff. Visually inspects Services Arrangements (visitation, funeral, or graveside) against contractual arrangements and the next of kin expectations; initiates corrective action as appropriate; may provide instruction or guidance to services team members.
* Interacts with the family to fulfill the death care requests. While interacting with family and guests, obtains leads for pre-need services.
Event Planning
* Perform a variety of event planning responsibilities including but not limited to resource planning and ordering of music, flowers, or catering to fulfill Arrangement requests. Produces MeM products that may include scanning photos, ordering of memorabilia or stationary, creating electronic presentations, writing obituaries, and creating on-line memorials. Prior to event, prepares event room including but not limited to set-up chairs, tables, flowers, guest books, and appropriate décor. Post event cleans chairs, tables, floors, proper storage of items, identifies property in need of repair, and courier/deliver family memorabilia to home.
* May perform a variety of attendant duties including but not limited to parking lot attendant, driver, usher, pallbearer, or courier.
* May attends community or charity events to represent and promote the location or market.
Embalming
* Cares for deceased in a respectful manner. Following company processes and procedures, verifies identification, reviews embalming authorization. Following company processes and adhering to hazardous waste procedures cleans and embalms body; uses scalpels, pumps, tubes, and equipment to replace bodily fluids/waste with embalming fluids; performs restorations, styling hair, applying cosmetics, dressing body, and other preparation required for human remains.
* Verifies appropriate casket and lining according to contract. Dresses casket and lays deceased. Updates status in propriety software.
* Maintains preparation room, cleans soiled equipment, properly disposes of hazardous waste, and promotes a safe work environment.
* Inventories and reorders supplies.
General
* Works under general guidance. New associates are learning to apply licensure to business environment complying with regulations, policies, and procedures; work may be peer reviewed for accuracy, quality, and education; collaborates with peers or manager for assistance and guidance. Exhibits accountability for behaviors. Ensures compliance with local, state, and federal regulations.
* Takes the initiative to discuss assignments, expectations, priorities and deadlines as well as seek guidance and coaching from manager. Notifies manager when workload is light and volunteers for additional work. Adjusts effectively to work within new work structures, processes, requirements or cultures. Additional responsibilities as requested or assigned.
Minimum requirements
Education & Licenses
* Graduated from an accredited school or college of mortuary science
* Current Funeral Director and Embalmer dual license within the practicing state
* Valid state driver's license with an acceptable driving record required to operate company owned vehicles
Experience
* Industry experience is preferred
Knowledge, Skills & Abilities
* Cognitive Ability including reason, plan, identify problems, learn quickly, learn from experience, and appropriately apply learning to new situations.
* Process and results oriented, motivated to keep projects moving ahead by removing obstacles and exploring alternatives
* Must have a positive attitude, a drive to continually advance your understanding of the industry and business, and is highly self-motivated
* Ability to build professional and trusting business relations
* Professional written and verbal communication skills
* Public speaking skills with the ability to influence and gain consensus
* Proficient using databases in automated processes
* Proficient MS Office skills
Work conditions
* Environment - Work is both indoors and outdoors during all seasons and weather
* Attire - professional business attire required when in contact with families
* Postures - Frequent continuous period of time sitting or standing up to 6 hours per day; frequently climbing stairs to access buildings
* Physical Demands - Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage
* Ability to push and pull up to 150 pounds on flat and inclined flooring or ramps
* Hours - Flexibility of availability is a requirement. Standards hours include nights and weekends, when the majority of Services occur. Typically, less than 20 hours a week is worked M-F 8am-5pm; limited amount of local and/or multiple location travel required
Postal Code: 44902
Category (Portal Searching): Operations
Job Location: US-OH - Mansfield
$31k-36k yearly est. Auto-Apply 16d ago
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