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Furniture sales associate skills for your resume and career

Updated January 8, 2025

4 min read

Quoted expert

Sonya DiPalma Ph.D.

Furniture sales associate example skills

Below we've compiled a list of the most critical furniture sales associate skills. We ranked the top skills for furniture sales associates based on the percentage of resumes they appeared on. For example, 30.6% of furniture sales associate resumes contained sales associates as a skill. Continue reading to find out what skills a furniture sales associate needs to be successful in the workplace.

15 furniture sales associate skills for your resume and career

1. Sales Associates

Here's how furniture sales associates use sales associates:

Maintained a positive working relationship with all sales associates and management.
Worked together with various department sales associates to build sales.

2. Sales Floor

The sales floor is the area in a company or a business that is specified for retail activities or is designated as the selling area of the shop. A car showroom can be considered a sales floor, as it has cars in its display which are to be sold. A sales floor is generally crowded with sales assistants who are there to help you out while you can search and check out the products. Generally a sales floor has free access to the public and they can observe, view and get information about the product that is being sold.

Here's how furniture sales associates use sales floor:

Completed application processing, researching consumer credit, warehouse inventory and furniture positioning on sales floor.
Keep the sales floor as well as the stock room organized for ease of the customers as well as other employees.

3. Furniture Sales

Here's how furniture sales associates use furniture sales:

Demonstrated ability of increasing furniture sales with additional d cor and accessory recommendations resulting in increases in sales and store profitability.
Experienced Commissioned Furniture Sales Associate who is adept at negotiating favorable prices during promotional events.

4. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how furniture sales associates use customer service:

Implemented and demonstrated company standards in customer service by providing gracious, quick and efficient service with every customer transaction.
Provided customer service- Arranged and stocked merchandise- Loaded merchandise for customers- Ran a cash register- Handled money

5. POS

POS is an abbreviation of "Point of Sale" which is the time and place where a customer completes a transaction. It can either be a physical shop that consists of POS terminals or a virtual shop. A POS system helps simplify the retail functions and track important sales data.

Here's how furniture sales associates use pos:

Assisted customers with questions and concerns with merchandise, handling POS transactions and returns.
Cash out customers at POS or at the furniture desk.

6. Basic Math

Here's how furniture sales associates use basic math:

Used basic Math Skills and excellent interpersonal communication-Effectively managed my time and prioritized tasks-Strong product knowledge and understanding of target customers.
Processed all kind of transactions at register and applied basic mathematical knowledge to apply non-automatic discount promotions.

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7. Math

Here's how furniture sales associates use math:

Exhibited rudimentary math skills and advanced communication skills when efficiently cashiering in a fast paced environment.
Advanced math Organization and filing Customer service Problem solving

8. Retail Sales

Retail sales are the method to track consumer demand for finished goods by assessing the purchases of durable and non-durable products over a definite period. Data on retail sales is accumulated monthly by the U.S. Bureau of the Census.

Here's how furniture sales associates use retail sales:

Retail sales associate selling various products including mattresses, bedroom groups, Leather furniture and office furniture.
Worked retail sales in furniture and set up delivery schedule for customer furniture deliveries.

9. Stock Merchandise

Here's how furniture sales associates use stock merchandise:

Place online orders if stock merchandise is not available.
Stock merchandise and help customers run handheld

10. Product Knowledge

Product knowledge is the skill of having better information and knowledge about the product you are selling. Product knowledge is essential for the employees of the companies so they can communicate and inform the customers about the product. Having great product knowledge is essential for a better sales pitch and to give the customer a better and complete idea of the product that will influence him to buy the product eventually.

Here's how furniture sales associates use product knowledge:

Demonstrated product knowledge and built quality customer relationships that resulted in increased sales and repeat business.
Shared product knowledge with customers and helped customers find the product that they want.

11. Delivery Truck

Here's how furniture sales associates use delivery truck:

Unloaded and sorted weekly delivery truck as part of dock to stock team.
Loaded and unloaded delivery trucks from a conveyor belt to pallets.

12. Customer Satisfaction

Here's how furniture sales associates use customer satisfaction:

Demonstrated the ability to interact as a team member by communicating effectively with co-workers for customer satisfaction.
Developed strong customer relationships to insure total customer satisfaction based on trust and integrity.

13. Credit Card

A type of card issued by banks and other financial institutions, that enable users to manage and borrow their finances is called a credit card. The funds borrowed from a financial institution through a credit card are meant to be paid back along with certain amounts of interest imposed by the bank.

Here's how furniture sales associates use credit card:

Influence customers to add the protection plan to their order, and signing up for a rewards card or credit card.
Assisted customers with purchases, returns, and credit card payments.

14. Customer Orders

Here's how furniture sales associates use customer orders:

Review customer orders and issue credits of necessary adjustment promised to customers.
Assisted furniture customers with their selections and processed all customer orders from start to finish.

15. Repeat Business

Repeat business refers to customers who repeatedly keep coming back to do business with one specific company. Some ways to receive repeat business involve offering personalised customer service, starting a loyalty program, giving out coupons, and offering freebies. These customers are considered loyal brand ambassadors who are responsible for creating good word of mouth for the business.

Here's how furniture sales associates use repeat business:

Develop client base and track sales volume and repeat business through CRM system for annual performance evaluation.
Demonstrated products and advised about product pricing and selection then followed up, encouraging customers to return, generating repeat business.

5 Furniture Sales Associate resume examples

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What skills help Furniture Sales Associates find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What soft skills should all furniture sales associates possess?

Sonya DiPalma Ph.D.

Associate Professor, Chair, Academic Policies Committee, Director of MCOM Internship Program, University of North Carolina at Asheville

Be personable and a person someone wants to talk with and work with on a continuing basis. Listening and note-taking skills will be critical. Great employees listen well and ask good follow up questions. Be versatile and adaptable. If you find some downtime between projects, ask how you may help with another project.

Do you want to know more?

List of furniture sales associate skills to add to your resume

The most important skills for a furniture sales associate resume and required skills for a furniture sales associate to have include:

Sales Associates
Sales Floor
Furniture Sales
Customer Service
POS
Basic Math
Math
Retail Sales
Stock Merchandise
Product Knowledge
Delivery Truck
Customer Satisfaction
Credit Card
Customer Orders
Repeat Business
Top Sales

Delivery Dates
Stock Shelves
Computer System
Retail Environment
Customer Complaints
Sales Techniques
Stock Room
Customer Assistance
Inventory Control
Building Furniture
Office Furniture
Customer Inquiries
Service Contracts
Space Planning
Sales Slips
Store Policies

Customer Issues
Furniture Inventory
Unload Trucks
Sales Contracts
Load Furniture
Security Practices
Credit Applications
Store Displays
Furniture Orders
Ultimate Satisfaction
Display Furniture
Custom Furniture
Furniture Selection
Floor Displays
Credit Payment

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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