Top Furniture Sales Associate Skills

Below we've compiled a list of the most important skills for a Furniture Sales Associate. We ranked the top skills based on the percentage of Furniture Sales Associate resumes they appeared on. For example, 22.5% of Furniture Sales Associate resumes contained Customer Service as a skill. Let's find out what skills a Furniture Sales Associate actually needs in order to be successful in the workplace.

The six most common skills found on Furniture Sales Associate resumes in 2020. Read below to see the full list.

1. Customer Service

high Demand
Here's how Customer Service is used in Furniture Sales Associate jobs:
  • Implemented and demonstrated company standards in customer service by providing gracious, quick and efficient service with every customer transaction.
  • Provided customer service- Arranged and stocked merchandise- Loaded merchandise for customers- Ran a cash register- Handled money
  • Provide outstanding Customer Service to our customers while adhering to establish company policies and procedures.
  • Provide excellent customer service-Sell furniture -Check out customers-Handle all till money/functions-Load/unload stock including all furniture
  • Offered customer service assistance in locating store merchandise and accurately processed sales transaction.
  • Provided exceptional customer service to patrons requiring assistance in product selection and assembly.
  • Assisted customer service in solving difficult or complicated customer problems as needed.
  • Maintained acceptable profit margins without alienating customers, through superior customer service.
  • Organized furniture warehouse, constructed floor displays and provided customer service.
  • Provided exceptional customer service while always being knowledgeable and honest.
  • Provided excellent customer service by assisting customers with furniture purchases.
  • Completed training for conflict resolution and customer service related skills.
  • Provide excellent customer service for loading and unloading furniture.
  • Solicited sales of merchandise and provided exemplary customer service.
  • Process customer orders while presenting quality superior customer service.
  • Provided excellent customer service by determining customer needs.
  • Developed solid business relationships with excellent customer service.
  • Build furniture unload freight customer service sales associate
  • Maintained and exemplary level of customer service.
  • Involved in customer service operations.

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2. New Merchandise

high Demand
Here's how New Merchandise is used in Furniture Sales Associate jobs:
  • Contacted customers to follow-up on purchases, suggest new merchandise, and inform them of upcoming events.
  • Unloaded company trucks with new merchandise.
  • Provided excellent customer service* Put out new merchandise* Worked as a team to complete task* Collected money* Maintained store appearance
  • Provided Customer Service- Maintained merchandise on sales floor and priced new merchandise- Balanced register with daily receipts
  • Processed new merchandise and re-allocates stock as necessary and processed damages, return-to-vendor merchandise and clearance.
  • Organize new merchandise displays according to corporate guidelines to ensure merchandise is accurately priced.

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3. Sales Floor

high Demand
Here's how Sales Floor is used in Furniture Sales Associate jobs:
  • Keep the sales floor as well as the stock room organized for ease of the customers as well as other employees.
  • Directed warehouse drivers to ensure proper placement of new products on sales floor as well handling floor model deliveries properly.
  • Organized, moved, and recovered merchandise on the sales floor in order to display the latest products to customers.
  • Maintain safe and clean work environment by keeping shelves, pallet area, workstations, and sales floor neat.
  • Maintain the sales floor, handling claims and returns, zoning, arranging and organizing the area.
  • Worked well with other furniture associates as well as the associates on the retail sales floor.
  • Designed new sales floor layouts, and assisted management in ordering and regulating new inventory.
  • Performed recovery duties which included straightening and/or redecorating the sales floor and stock room 5.
  • Assisted customers on the sales floor and provided informed feedback on all department products.
  • Remodeled and priced products on the office supply sales floor as directed by supervisor.
  • Worked on a commission sales floor, and met or exceeded quotas every quarter
  • Receive, process, and replenish the sales floor during scheduled truck deliveries.
  • Maintained the effective organization of overstock on sales floor and in receiving area.
  • Worked on sales floor greeting potentials customers as they came onto sales floor.
  • Handled customer complaints and maintained responsibility for sales floor and sales personnel.
  • Keep merchandise stocked on the sales floor and organized in the backroom.
  • Maintained visual presentation of sales floor and was buyer of accessories.
  • Provide excellent support to visual merchandising team to maintain sales floor.
  • Assembled furniture, created appropriate tags and set on sales floor.
  • Assembled furniture display models and maintained the sales floor appearance.

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4. Delivery Trucks

high Demand
Here's how Delivery Trucks is used in Furniture Sales Associate jobs:
  • Loaded and unloaded delivery trucks from a conveyor belt to pallets.
  • Unload delivery trucks and price products.
  • Loaded/unloaded delivery trucks aND customers.
  • Provided quick and friendly service to customers Load/unload delivery trucks and customers cars.
  • Assisted customers with furniture purchases Loaded and unloaded delivery trucks Ensure each furniture order correctly matched the invoice
  • Unload merchandise from delivery trucks and open packages to ascertain that the right amount and quality has been received.

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5. Furniture Sales

high Demand
Here's how Furniture Sales is used in Furniture Sales Associate jobs:
  • Experienced Commissioned Furniture Sales Associate who is adept at negotiating favorable prices during promotional events.
  • Provided extensive customer service in furniture sales.
  • Managed all aspects of furniture sales; qualifying, selling, closing, delivery booking, customer service and follow up.
  • Cashier, furniture sales and assembly, stocking store set up, weekly truck unloading, and customer service.
  • Reorganized the furniture department, which contributed to a 15% growth in furniture sales from the previous year.
  • Received several awards for being one of the top 5 sales producers for the month in furniture sales.
  • Assist customers in furniture sales, keep stock room clean, load and upload products from trucks.
  • Provided support to the furniture sales team, ensuring all sales and service objectives were met.
  • Hired as a furniture sales associate which included sales of anything in the furniture dept.
  • Maintain furniture department as well as furniture sales and deliveries to and from the store.
  • Interacted with customers daily; provided customer support in all aspects of furniture sales.
  • Focus on sales and customer service; promoted different programs and furniture sales.
  • Top earning furniture sales associate three years consecutively at Beverly Hills location.
  • Managed and updated future furniture sales tags for upcoming events.
  • Assisted customers with furniture sales and other home appliances.
  • Acted as furniture salesperson for this local furniture store.
  • Accompany clients to needed departments associated with furniture sales.
  • Contract furniture sales to government agencies and commercial accounts.
  • Informed Furniture Sales Support and Account Payable.
  • Stock store shelves Customer service Furniture sales

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6. Furniture Department

high Demand
Here's how Furniture Department is used in Furniture Sales Associate jobs:
  • Assisted customers in Furniture Department in selecting and purchasing home furnishings and electronics.
  • Considered a XL furniture department Skills Used Building Sale Customer service everything
  • Coordinated deliveries, shipping and receiving functions for furniture department
  • Maintained superior cleanliness of the furniture department and warehouse.
  • Achieved top sales and credit solicitation in the furniture department; assisted customers with their purchases and placed orders on-line.
  • Worked in the Furniture Department assisting customers with the furniture purchase, customer service contact and scheduling deliveries of furniture.
  • Make sure the furniture department is presentable and clear of anything that would not be considered in order.
  • Participate in the freight flow process, merchandise presentation and recovery, cashiering, and furniture department operations.
  • Work on the floor setting up displays, as well as working in the furniture department helping customers.
  • Established blueprint for furniture department to highlight premiere products, improve traffic flow, and increase sales.
  • Maintained the showroom presentation of the furniture department and consistently scored high on monthly department audits.
  • Provided leadership and direction to employees which were involved in assisting in the furniture department.
  • Assisted customers in the furniture department and helped them with any questions they had.
  • Key contributor in the strategic visual merchandising guidelines for the furniture department.
  • Provide store layout and presentation of products in the furniture department.
  • Build, dress, and maintain furniture department set displays.
  • Maintained he furniture departments appearance as well as stock room.
  • Assist in operational performance of the furniture department.
  • Clean and maintain furniture department and warehouse.
  • Promoted from cashier to furniture department head.

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7. Product Knowledge

high Demand
Here's how Product Knowledge is used in Furniture Sales Associate jobs:
  • Demonstrated product knowledge and built quality customer relationships that resulted in increased sales and repeat business.
  • Developed relationships with prospects and customers, presented possible solutions through comprehensive product knowledge and presentation.
  • Commission furniture sales including comprehensive product knowledge of furniture and furniture construction and finishes.
  • Created customer rapport through excellent customer service practices and accurate product knowledge.
  • Provide customer service and product knowledge while assisting management with day-to-day projects.
  • Generated sales through superior customer service and product knowledge, and by directly demonstrating features and benefits of product to customers.
  • Shared product knowledge with customers and helped customers find the product that they want.
  • Meet with bedding and furniture vendors to gain product knowledge and new product availability.
  • Qualified clients to discover needs and appropriate furniture demonstrating product knowledge and sales technique.
  • Shared product knowledge, processed custom orders, and engaged in customer service.
  • Possessed the ability to answer customer questions and provide basic product knowledge.
  • Utilize customer service skills and product knowledge to sell product and services.
  • Use product knowledge to help match products to those wants and needs.
  • Utilized product knowledge to make suitable recommendation based on customer need.
  • Expanded the product knowledge of the Crate and Barrel staff.
  • Promoted sales through excellent product knowledge and selling skills.
  • Remained updated on product knowledge and customer service techniques.
  • Exceeded monthly sales goals Demonstrated superior product knowledge on all offerings.
  • Described use and operation of merchandise to customers.Shared product knowledge with customers while making personal recommendations.Maintained friendly and professional customer interactions.
  • Store and product knowledge Customer Service Store and department recovery

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8. Sales Goals

high Demand
Here's how Sales Goals is used in Furniture Sales Associate jobs:
  • Maintained weekly sales goals, trained new associates, completed data entry, processed credit applications and resolve customer complaints.
  • Be aware of current promotional events and sale along with meeting specific sales goals monthly.
  • Helped contribute to the store sales goals by selling furniture and accessories.
  • Assisted customers with furniture purchases while ensuring satisfaction and meeting sales goals.
  • Followed sales goals on a daily, weekly, monthly platform.
  • Set and Met higher than expected monthly sales goals.
  • Provided design talent and met all sales goals.
  • Top Seller who consistently exceeded sales goals.
  • Achieved monthly and daily sales goals.
  • Exceeded my quarterly sales goals.
  • Surpassed sales goals by 1.2 million in 2005, 1.3 million in 2006, 1.5 million in 2007.
  • Exceeded sales goals by 80%.
  • Exceeded sales goals, and honored with Million Dollar Seller award for exceeding one million dollars in annual sales.
  • Reached sales goals on a consistent basis, giving the company a enhanced brand reputation.
  • Meet and exceed sales goals, open accounts, and maintain client list.
  • surpassed sales goals by 15%.
  • Train new sales staff Set specific sales goals and meet them Sold $1.2 million in product for 5 yrs.
  • Provide excellent customer service and prompt follow up Awarded Bloomingdales President Club for exceeding Sales Goals.
  • Meet and exceed daily sales goals Generate in-home sales Provide customer solutions Perform opening/closing paperwork

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9. Special Orders

high Demand
Here's how Special Orders is used in Furniture Sales Associate jobs:
  • Commission sales, knowledge of furniture and how to create special orders for customers.
  • Prepare and help customers with special orders or service of their furniture.
  • Order out of stock items and special orders for customers.
  • Process special orders, open credit accounts and network.
  • Placed special orders per customer requests.
  • Assisted Customers with Special Orders.
  • Work directly between vendors, associates, and customers to build custom and special orders.
  • Input sales into Lightspeed Retail, coordinate delivery and facilitate special orders and requests.
  • Enter customers' instock and/or special orders into the sales program.

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10. Load Furniture

high Demand
Here's how Load Furniture is used in Furniture Sales Associate jobs:
  • Assist with placement of furniture on the show room floor as well as help load and unload furniture.
  • Unload truck, stock furniture also assemble furniture, load furniture in customer vehicles
  • Help load furniture into guest vehicles and process returns.
  • Stocked shelf's and helping load furniture purchases.
  • Build, sale, and load furniture
  • Assemble, load, unload furniture.
  • Assist customer's in purchases by helping load furniture Build floor displays to give customers a 3 dimensional view of boxed furniture
  • stock and unload furniture on a daily basis.
  • Unload Furniture trucks where they arrived
  • Help customers in search of quality furniture.Unload furniture truckassist customers loading furniture into there vehicles

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11. Customer Orders

high Demand
Here's how Customer Orders is used in Furniture Sales Associate jobs:
  • Review customer orders and issue credits of necessary adjustment promised to customers.
  • Assisted furniture customers with their selections and processed all customer orders from start to finish.
  • Assisted customers with product selections and processed customer orders and returns.
  • Manage and organize customer orders and files.
  • Follow up with customer orders and inquiries.
  • Processed up to 10 customer orders per day.MEDICAL RECORDS TECHNICIAN EXPRESS EMPLOYMENT PERSONEL / KANSAS PHYSICIANS GROUP

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12. Repeat Business

high Demand
Here's how Repeat Business is used in Furniture Sales Associate jobs:
  • Develop client base and track sales volume and repeat business through CRM system for annual performance evaluation.
  • Provide one on one customer care to guaranty exceptional service and customer satisfaction to assure repeat business.
  • Maintain a friendly and professional disposition while completing customer transactions ensuring the customer has a positive experience and drive repeat business.
  • Commissioned sales associate focusing on quality customer service, building long term relationships and repeat business for a high-end apparel company.
  • Demonstrated the ability to generate sales and repeat business delivering an exceptional client experience; continue to develop personal sales techniques.
  • Demonstrated products and advised about product pricing and selection then followed up, encouraging customers to return, generating repeat business.

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13. Furniture Orders

high Demand
Here's how Furniture Orders is used in Furniture Sales Associate jobs:
  • Resolved customer disputes relating to Furniture and non-Furniture orders alike.
  • Assist customers in creating furniture orders and communicating when orders have arrived.
  • Performed clerical duties such as placing furniture orders, billing, receiving.
  • Document customer's furniture orders for in-store, online and back orders.
  • Assist customers in furniture orders on online store through chat system.
  • Load furniture orders onto truck and delivers product to customer.
  • Received and stocked furniture orders.
  • Take furniture orders from customers.
  • Make sure customer's furniture orders are installed and assembled perfectly and in an opportune fashion.
  • Assist guests with furniture orders basic and/or custom -Checkout guests at the cashier
  • Manage furniture shipment through guest fulfillment systems Quickly resolve client issues Courtesy calling for customers on furniture orders

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14. Credit Card Transactions

high Demand
Here's how Credit Card Transactions is used in Furniture Sales Associate jobs:
  • Process credit card transactions among other transactions in the register.
  • Received payments, making change for cash transactions and obtaining proper identification verification for all credit card transactions.
  • Minimized financial discrepancies by accurately controlling the cash register, including monetary and credit card transactions.
  • Operated cash register Performed credit card transactions Assisted customers in the purchasing of clothes Handled currency daily
  • Handled money with accuracy while operating cash register and completing credit card transactions.
  • Processed accurate cash and credit card transactions for customers while demonstrating outstanding service.

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15. Top Performer

average Demand
Here's how Top Performer is used in Furniture Sales Associate jobs:
  • Commission based sales in which I was one of the top performers in the most active store in the area.
  • Recognized as a top performer for consistently meeting and exceeding sales goals as well as credit card applications
  • Led department by being top performer in commission sales among co-workers.
  • Top performer in entire district in sales and catalog referrals.

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16. Product Information

average Demand
Here's how Product Information is used in Furniture Sales Associate jobs:
  • Provide technical product information to enable accurate customer decision-making.
  • Provided product information on furniture pieces.
  • Provide guests with product information, while promoting beneficial programs offered by the company.
  • Assist customers with product information, selection, and delivery options.
  • Assisted customers with product information, selection and purchases.
  • Reconciled cash register, cashier, customer service, furniture sales, explained product information Reason for leaving: purchased own business

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17. Data Entry

average Demand
Here's how Data Entry is used in Furniture Sales Associate jobs:
  • Maintained full responsibility for all administrative activities including records management, data entry, spreadsheet development, and file management.
  • Performed routine data entry and analysis to verify on-hand inventory and determine when re-ordering should be completed.
  • Managed cash transactions daily Performed data entry Administered inventory and ordered products as needed Target, Birmingham, AL
  • Completed supporting paperwork, data entry as required and accurately documented customer information using Microsoft Word.
  • Completed all data entry by compiling demographic information and keeping personal shopping records.
  • Performed general administrative duties including data entry and prepared the bookstore for daily business.

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18. Furniture Items

average Demand
Here's how Furniture Items is used in Furniture Sales Associate jobs:
  • Assemble furniture for store displays, Assist customers in carrying furniture items out to the customer's vehicles.
  • Receive both wood and upholstered furniture items and warehouse them.
  • Carried out purchased furniture items to customer vehicles.
  • Load furniture items for customer carry out.
  • Build furniture items for display purposes.
  • Up selling higher end furniture items.
  • stock organized and labeled, also unloaded trucks and a little of shipping and receiving of the furniture items.

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19. Retail Store

average Demand
Here's how Retail Store is used in Furniture Sales Associate jobs:
  • Crate and Barrel is a well-respected furniture retail store.
  • Assist retail stores with custom SKU s. Negotiate compensations tactfully against company guidelines.
  • Major Responsibilities Included: Utilizing proprietary rewards and Point-of-Sale System to assist retail store customers in purchasing goods.
  • Encountered domestic and non-domestic customers in a friendly and inviting manner in this extremely fast-paced flagship retail store.
  • Provided excellent customer service in distillery retail store managing sales, merchandising, and inventory.
  • Managed a retail storefront and communicated effectively with customers to achieve sales goals.

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20. Sales Slips

average Demand
Here's how Sales Slips is used in Furniture Sales Associate jobs:
  • Prepared sales slips, contracts, arranged delivery and facilitated special requests and orders.
  • Assemble displays, prepare sales slips, and arrange delivery dates.
  • Perpared sales slips or sales contracts
  • Readied sales slips and contracts and upheld rules for payments and exchanges.
  • Process sales slips, make change and prepare daily cash sales reports.
  • Prepared sales slips or sales contracts on all merchandise sold.

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21. Display Furniture

average Demand
Here's how Display Furniture is used in Furniture Sales Associate jobs:
  • Build display furniture such as desks, chairs, tables and bookcases.
  • Assembled display furniture, organize product displays.
  • Set up and assembled display furniture.
  • Build, display furniture on floor/deliver
  • assist customers in finding the furniture that meet their needs, build and safely display furniture, process sales on the register
  • Assemble and display furniture in a safe manner.
  • Build and display furniture to planogram.

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22. Custom Furniture

average Demand
Here's how Custom Furniture is used in Furniture Sales Associate jobs:
  • Helped clients select style and fabrics for custom furniture.
  • Executed floor plans and custom furniture frame orders.
  • Assisted customers with custom furniture orders.
  • Stock and Custom furniture sales, with the responsibility of seeing to the ordering process being accurate and efficient.

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23. Stock Shelves

average Demand
Here's how Stock Shelves is used in Furniture Sales Associate jobs:
  • Lift and move furniture, stock shelves, load and unload shipment trucks, cashier, help train newer associates.
  • Unload truck, stock shelves.
  • Processed shipments and sales transactions accurately and maintained organized stock shelves.
  • Ticket merchandise and stock shelves.customer service.
  • Stock shelves, racks, cases, bins, and tables with merchandise and arrange merchandise displays to attract customers.
  • Assist customers with questions/sales, stock shelves, keep track of inventory, clean and assist in other departments as needed

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24. POS

average Demand
Here's how POS is used in Furniture Sales Associate jobs:
  • Completed application processing, researching consumer credit, warehouse inventory and furniture positioning on sales floor.
  • Commission-based sales position in a fast-paced retail environment, generating new business while servicing existing clients.
  • Maintain positive customer relationships by meeting and exceeding our customers' expectations.
  • Provide excellent customer service throughout purchase process from selecting to post delivery.
  • Maintained a positive working relationship with all sales associates and management.
  • Demonstrated professional and courteous disposition with customers and management.
  • Establish and maintain positive working relationships with customers.
  • Demonstrate a positive environment for associate team.
  • Assist Marketing Manager on posting product online
  • Maintained all levels of proposed standards
  • Greet customers as we cross paths ask if any assistance is required and provide them with a positive atmosphere while shopping.
  • Processed POS and return transactions, applying sales techniques to encourage customers to enroll in the company customer loyalty program.
  • Face to face interactions with customers and consignors to provide them with the most positive and enjoyable experience possible.
  • Position: Sales Associate / Liquidation of furniture and accessories for the purpose of closing of the current location.
  • Make sure everything on aisles are straight on shelves so the customer experience is as good as possible.
  • Tracked orders from input, production to post-delivery keeping clients up to date of order status.
  • Supported and modeled excellent service by exhibiting a positive attitude toward the job and company.
  • Leveraged company and partner financing to ensure as many customers make a purchase as possible.
  • Composed sales tags for each monthly sale and attached to displayed furniture in showroom.
  • Assisted customers with questions and concerns with merchandise, handling POS transactions and returns.

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25. Furniture Selection

average Demand
Here's how Furniture Selection is used in Furniture Sales Associate jobs:
  • Provided great service by assisting customers with their furniture selections, qualification process and purchase of products.
  • Build client profiles, assist clients with furniture selections, complete payment and schedule delivery.
  • Go out on customer appointments and assist with interior design and furniture selection.
  • Assist customers with furniture selections, process reservations in computer and tender transactions.
  • Assist customers with furniture selections, computer ordering, tracking, customer retention.
  • Assisted customers with furniture selection & purchase.
  • Provide Interior Design Assisistance, Furniture Selection, Consultation & Sales Assistance to Customers.

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26. Stock Room

average Demand
Here's how Stock Room is used in Furniture Sales Associate jobs:
  • Serviced baby registry and delivery of orders while maintaining stock room counts and maintenance.
  • Help with displays throughout our department, stocking shelves and organizing the stock room.
  • Maintained and organized the furniture stock room.
  • Stock room management Maintained appearance of the store's interior and exterior to company standards including light maintenance duties and cleaning.
  • Maintain stock room.Manager: Paul Barnett
  • Set up displays * Unloaded inventory * Ran cash register * Maintained warehouse stock room

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27. Current Sales

average Demand
Here's how Current Sales is used in Furniture Sales Associate jobs:
  • Provide info regarding merchandise and current sales/promotions.
  • Greet customers, answer questions regarding types of furniture or mattresses, any current sales or rebates attached.
  • Offered assistance and educated licensed cosmetology professionals of any current sales and/or promotions regarding products and merchandise.
  • Communicated with customers even with different ethnic backgrounds/cultures and assisted customers with current sales and promotions.
  • Retail sales Audio/video products and all associated accessories Customer service training for new and current sales associates
  • Communicated with all incoming customers about current sales and made style recommendations based on customer needs

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28. Unload Trucks

average Demand
Here's how Unload Trucks is used in Furniture Sales Associate jobs:
  • Stock shelves, assemble furniture, unload trucks, and all associated duties involved with working with a large closeout retailer.
  • Run registers, unload trucks, stock shelves, and sell furniture
  • Sell furniture, load and unload trucks.
  • Sell sofas, loveseats, recliners, and other furniture; organize stock room, unload trucks, stock shelves.
  • unload trucks, work merchandise to the floor.
  • Unload trucks and sort merchandise for stockingStock merchandiseRun cash register

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29. Phone Calls

low Demand
Here's how Phone Calls is used in Furniture Sales Associate jobs:
  • Received phone calls from customers, warranty companies, Macy's stores, furniture inspectors, and warehouses.
  • Answer all phone calls, and respond to all emails to assist and resolve all issues.
  • Inventory control, setting of furniture displays, assembling furniture, follow up phone calls.
  • Answered incoming telephone calls and directed them to the correct department or associate.
  • Answer phone calls & do follow up with customers.
  • Called customers and received phone calls related to furniture.
  • Answered phone calls and provided basic furniture shipping information.
  • Answered phone calls, and made transactions.

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30. New Furniture

low Demand
Here's how New Furniture is used in Furniture Sales Associate jobs:
  • Assemble and placement of new furniture in store.
  • Consigned old and new furniture.
  • Make shure all the clients are content with their new furniture.

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31. Furniture Assembly

low Demand
Here's how Furniture Assembly is used in Furniture Sales Associate jobs:
  • Cashier - Customer Service - Furniture Assembly - Janitorial Duties
  • Store recovery Stocking of shelves Unloading of trucks Cashier * Furniture sales * Furniture assembly for displays

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32. Customers Needs

low Demand
Here's how Customers Needs is used in Furniture Sales Associate jobs:
  • Greet customers, listen and address customers needs.
  • Listen closely to customers needs and concerns.
  • Determine customers needs and show them different solutions * Follow up with customers to assure expectations have been met
  • Results-oriented Customer Service individual who excels at uncovering customers needs, finding solutions and handling objections.
  • Emphasized product features based on analysis of customers needs and on technical knowledge of product capabilities and limitations.
  • Assessed customers needs and helped them navigate to appropriate solutions while providing excellent customer service.

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33. Showroom Floor

low Demand
Here's how Showroom Floor is used in Furniture Sales Associate jobs:
  • Merchandised the showroom floor and helped customers accessorize their homes.
  • Assembled furniture to be displayed on showroom floor.
  • Arranged vignettes on showroom floor.
  • Sell, move, deliver furniture Build furniture for showroom floor.
  • Assisted customers on the showroom floor and followed through with design ideas and ordering of exclusive Norwegian furniture.

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34. Security Practices

low Demand
Here's how Security Practices is used in Furniture Sales Associate jobs:
  • Maintained an awareness of customers to increase levels and reduce security risks maintained current policies regarding payment exchanges and security practices.
  • Maintain self knowledge of current sales and promotions, policies regarding payment and exchange and security practices.-Critical Thinking-Problem Solving-Teamwork-Team Building-Customer Service
  • Maintained key control, adhered to company security practices and cash control procedures, and provided customized service
  • Maintained knowledge of current sales/promotions, policies regarding payment/exchanges, & security practices.
  • Maintained knowledge of current sales/promotions, polices regarding payments/exchanges, and security practices.
  • Maintained knowledge company policies regarding payments, exchanges and security practices.

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35. Inventory Control

low Demand
Here's how Inventory Control is used in Furniture Sales Associate jobs:
  • Designed and showcased furniture and displays*Designed and placed custom orders for furniture*Helped with inventory control
  • Present store merchandise to company standards and ensuring accurate inventory controls and merchandise flow.
  • Participated in inventory control exercises/ shrink.
  • Helped the office, inventory control and stockroom staff as needed.
  • Performed Inventory control Maintained customer base Conducted cold calls and walk-ins
  • Gathered information necessary for inventory control, including adjustments for new and old stock using this information to balance inventory records.

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36. Store Policies

low Demand
Here's how Store Policies is used in Furniture Sales Associate jobs:
  • Maintained up-to-date knowledge of store policies regarding payments, returns, or exchanges.
  • Maintain a knowledge of sales, promotions, and store policies.
  • Optimized customer experience by providing attentive service and accurately responding to inquiries regarding products and store policies.
  • Enhanced customer satisfaction by effectively communicating store policies to clarify issues or solve consumer problems.
  • Placed customer service as a top priority while implementing store policies and maintaining company integrity.
  • Greeted and assisted discerning customers with product and merchandise availability and store policies.

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37. Customer Complaints

low Demand
Here's how Customer Complaints is used in Furniture Sales Associate jobs:
  • Responded to specific customer complaints of product ordered and received; working with management to solve and eliminate production problems.
  • Resolved customer complaints, quoted prices and credit terms.
  • Investigated and resolved customer complaints in a manner both satisfactory to the customer and in accordance with company guidelines/policies.
  • Communicate effectively, i.e., managed customer complaints-inquiries, service delivery coordination, and facilitated tasks completion according to specifications.
  • Greeted and assisted customers and successfully balanced the demands of upholding company policy while satisfying customer complaints.
  • Resolved customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.

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38. Office Furniture

low Demand
Here's how Office Furniture is used in Furniture Sales Associate jobs:
  • Retail sales associate selling various products including mattresses, bedroom groups, Leather furniture and office furniture.
  • Assisted customers with their office needs: sales and assembly of office furniture.
  • Build and display office furniture featured in weekly ads for customers.
  • Generated sales of office furniture to a variety of Northeast clientele.
  • Assist customers with inquire about office furniture.
  • Created effective in-store displays of office furniture.
  • Assisted customers in selecting office furniture from showroom and catalog Entered online orders for deliveries Provided overall customer service and store maintenance

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39. Service Contracts

low Demand
Here's how Service Contracts is used in Furniture Sales Associate jobs:
  • Inform customers of estimated delivery schedules, service contracts, warranties, or other information pertaining to purchased products.
  • Sell or arrange for delivery, insurance, financing, or service contracts for merchandise.
  • Sell service contracts for products.

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40. Sales Prices

low Demand
Here's how Sales Prices is used in Furniture Sales Associate jobs:
  • Organized weekly sales reports for the sales department to track product success, Computed accurate sales prices for purchasetransactions.
  • Negotiate sales prices and contractual terms; execute all sales-related documentation to complete transaction.
  • Computed sales prices, totaled purchases and received and processed cash transactions for a retail operation valued at over $1M.
  • Answered questions regarding the store and its merchandise * Computed sales prices, total purchases and processed payments.
  • Cashier: Computed sales prices, total purchases and processed payments.
  • Arrange and display merchandise, stay current with sales prices and keep merchandise area tidy.

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41. Furniture Trucks

low Demand
Here's how Furniture Trucks is used in Furniture Sales Associate jobs:
  • Unload incoming furniture trucks using warehouse equipment (i.e., forklift, pallet jack).
  • Unloaded store/ furniture trucks -Assembled furniture displays -Kept a clean department/store room -Provided customer assistance

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42. Customer Questions

low Demand
Here's how Customer Questions is used in Furniture Sales Associate jobs:
  • Answer any customer questions or concerns about furniture, warranties, guarantees, promotions and pricing.
  • Answered customer questions and created invoices.
  • Encouraged sales and customer satisfaction by frequently providing answers to customer questions regarding products and available services.
  • Receive and stock floor merchandise-Arrange merchandise displays in attractive manner-Answer customer questions and advise on merchandise selection
  • Communicated and responded effectively to customer questions about merchandise, located merchandise and provided requested assistance from customers.
  • Answer customer questions regarding electrical issues Sell lighting and electrical products Stock shelves Create specialty orders for customers

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43. Building Furniture

low Demand
Here's how Building Furniture is used in Furniture Sales Associate jobs:
  • Specialized in building furniture for customers in their homes and business locations.

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44. Space Planning

low Demand
Here's how Space Planning is used in Furniture Sales Associate jobs:
  • Assisted customers with space planning, furniture and accessory selection including at home consultations and design presentations.
  • Counseled clients with design advice, space planning, fabric and finish selection.
  • Directed customers regarding space planning, color coordination planning, and lighting.
  • Exceed expectations thru design creativity, space planning, & furniture procurement, delivery/installation.

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45. Delivery Dates

low Demand
Here's how Delivery Dates is used in Furniture Sales Associate jobs:
  • Answered incoming calls about furniture products, orders, delivery dates, and helped customers.
  • Assisted customers with delivery dates and delays, regarding their purchased, returned or exchanged merchandise.
  • Estimate or quote prices, credit or contract terms, warranties, and delivery dates.
  • Handle telephone orders to schedule delivery dates & notify about upcoming store sales.

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46. Greeting Customers

low Demand
Here's how Greeting Customers is used in Furniture Sales Associate jobs:
  • Facilitated customer service in all aspects of customer relations including greeting customers, answering questions and concerns, and providing assistance.
  • Provide customer service, greeting customers and immediately determining their needs and wants, and recommend merchandise based on individual requirements.
  • Provide exceptional customer service by greeting customers upon entrance and handling customer complaints while maintaining a positive attitude.
  • Demonstrated superior interpersonal and communication talent by greeting customers and ascertaining what each customer wanted or desired.
  • Demonstrated strong customer and personal service skills by welcoming and greeting customers and offering assistance.
  • Maintain high standards of customer service including greeting customers and efficiently and accurately recording transactions.

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47. Floor Plans

low Demand
Here's how Floor Plans is used in Furniture Sales Associate jobs:
  • Work extensively with customers to identify needs, select fabric, and design elements including floor plans and color coordination.
  • Coordinated furniture floor plans and accessories with color schemes.
  • Assembled and also set up floor plans.
  • Developed floor plans for small companies.
  • Up sold, ask questions about the home, did floor plans where needed.
  • Participate in the implementation and maintenance of seasonal floor plans.

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48. Credit Payment

low Demand
Here's how Credit Payment is used in Furniture Sales Associate jobs:
  • Processed cash and credit payments rapidly and accurately.
  • Processed cash and credit payments rapidly and accurately.
  • Processed cash and credit payments rapidly and accurately.
  • Processed cash and credit payments rapidly and accurately.
  • Managed cash and credit payments efficiently and effectively.
  • Received and processed cash/credit payments.

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20 Most Common Skill for a Furniture Sales Associate

Customer Service27.7%
New Merchandise14.3%
Sales Floor13.9%
Delivery Trucks11.2%
Furniture Sales6.8%
Furniture Department5.2%
Product Knowledge3.2%
Sales Goals2.4%

Typical Skill-Sets Required For A Furniture Sales Associate

RankSkillPercentage of ResumesPercentage
1
1
Customer Service
Customer Service
22.5%
22.5%
2
2
New Merchandise
New Merchandise
11.6%
11.6%
3
3
Sales Floor
Sales Floor
11.2%
11.2%
4
4
Delivery Trucks
Delivery Trucks
9.1%
9.1%
5
5
Furniture Sales
Furniture Sales
5.5%
5.5%
6
6
Furniture Department
Furniture Department
4.2%
4.2%
7
7
Product Knowledge
Product Knowledge
2.6%
2.6%
8
8
Sales Goals
Sales Goals
2%
2%
9
9
Special Orders
Special Orders
1.8%
1.8%
10
10
Load Furniture
Load Furniture
1.2%
1.2%
11
11
Customer Orders
Customer Orders
1.1%
1.1%
12
12
Repeat Business
Repeat Business
1.1%
1.1%
13
13
Furniture Orders
Furniture Orders
1%
1%
14
14
Credit Card Transactions
Credit Card Transactions
1%
1%
15
15
Top Performer
Top Performer
1%
1%
16
16
Product Information
Product Information
0.9%
0.9%
17
17
Data Entry
Data Entry
0.9%
0.9%
18
18
Furniture Items
Furniture Items
0.9%
0.9%
19
19
Retail Store
Retail Store
0.9%
0.9%
20
20
Sales Slips
Sales Slips
0.8%
0.8%
21
21
Display Furniture
Display Furniture
0.8%
0.8%
22
22
Custom Furniture
Custom Furniture
0.8%
0.8%
23
23
Stock Shelves
Stock Shelves
0.8%
0.8%
24
24
POS
POS
0.8%
0.8%
25
25
Furniture Selection
Furniture Selection
0.8%
0.8%
26
26
Stock Room
Stock Room
0.8%
0.8%
27
27
Current Sales
Current Sales
0.8%
0.8%
28
28
Unload Trucks
Unload Trucks
0.8%
0.8%
29
29
Phone Calls
Phone Calls
0.8%
0.8%
30
30
New Furniture
New Furniture
0.8%
0.8%
31
31
Furniture Assembly
Furniture Assembly
0.7%
0.7%
32
32
Customers Needs
Customers Needs
0.7%
0.7%
33
33
Showroom Floor
Showroom Floor
0.7%
0.7%
34
34
Security Practices
Security Practices
0.7%
0.7%
35
35
Inventory Control
Inventory Control
0.7%
0.7%
36
36
Store Policies
Store Policies
0.6%
0.6%
37
37
Customer Complaints
Customer Complaints
0.6%
0.6%
38
38
Office Furniture
Office Furniture
0.6%
0.6%
39
39
Service Contracts
Service Contracts
0.6%
0.6%
40
40
Sales Prices
Sales Prices
0.6%
0.6%
41
41
Furniture Trucks
Furniture Trucks
0.6%
0.6%
42
42
Customer Questions
Customer Questions
0.6%
0.6%
43
43
Building Furniture
Building Furniture
0.6%
0.6%
44
44
Space Planning
Space Planning
0.5%
0.5%
45
45
Delivery Dates
Delivery Dates
0.5%
0.5%
46
46
Greeting Customers
Greeting Customers
0.5%
0.5%
47
47
Floor Plans
Floor Plans
0.5%
0.5%
48
48
Credit Payment
Credit Payment
0.5%
0.5%

136,857 Furniture Sales Associate Jobs

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