Fusion Technology jobs

Job Description Who is Fusion Technology? Fusion Technology is a performance-driven HUBZone Small Business concern residing in the heart of the beautiful mountainsides of West Virginia, steps away from the Federal Bureau of Investigation's Criminal Justice Information Services Division's Headquarters. Founded in 2007 by an Engineer-by-trade, Fusion Technology dedicates our valuable resources to providing comprehensive IT services and solutions to mission-critical US Government programs and the Intel Community. Position Location: Clarksburg, WV (onsite required) Who are you? Security-cleared Professional: You have made it through the process of receiving a United States government security clearance - congratulations! We know you are a trustworthy intel professional because you have a TS/SCI Clearance. Education and Experience: You have a Bachelor's Degree in a related field with 5+ years of related experience. May be able to accept experience in lieu of degree: Has the ability to use Mobile App Scanning with DOJ Mobile App Security and/or the Agency's Enterprise Security Operations Center. What you'll do: The Business Systems Analyst supports the technology resources and modernization missions with a wide array of general analysis, problem solving, judgment, communication, and planning skills to collect/document/assess user requirements, formulate recommendations, and implement solutions that include enterprise-level communication artifacts as it relates to Integrated Governance. Provide exceptional customer support to the Agency's personnel requesting applications to be screened for use or installation on the Agency's mobile IT devices. Other responsibilities include: Conducts functional testing of the application on FBI Devices with the Mobility Program Office (MPO). Conducts stakeholder reviews including but not limited to representatives from the OCIO, Inspection Division, and Office of General Counsel and provides recommendations with the Authorizing Official and Designated Representative. Documents the findings from the outlined process for every application that enters the workflow and maintains an accurate record of application status for continuous monitoring and executing the conditions of the determination identified through the process Contributes to portfolio briefings each year on the status of the mobile application review program and recently updates applications. Facilitates monthly user notifications and reminders to update DOJ Investment Metrics and facilitates the submission of the IT Acquisition Report (ITAR) to the DOJ. Reports quarterly Integrated Data Collection (IDC) reports regarding IT expenditures, inventory, and use. Will report on other Ad-Hoc reporting and data calls regarding the Capital Planning & Investment Control (CPIC) processes. Submits deliverables each year, each to be delivered to the Unit Chief by the 16th of each month for review and approval. Submits four IDC reports each year to be provided at the end of the month of the following quarter to the Unit Chief for review and approval. Contributes to Portfolio briefings each year on the status of the mobile application review program and recently updated applications. Facilitates the quarterly collection and review of updates and executive level talking points from the Agency's subject matter experts on technology risks from the Federal Government, Department of Justice, Enterprise, Director, other FBI divisions and branches, and the OCIO to inform executives for decision making purposes and programmatic oversight. Delivers key strategic planning documentation including the Office of Management and Budget (OMB) Form 300. Creates and executes project plans, communication plans, and refined communications products for overall technology governance. Manages administrative and logistical duties for multi-division working groups where OCIO leads and supports throughout the enterprise and reports back to senior leadership. Establishes and maintains relationships with working level stakeholders within and outside of the OCIO, to include external partners, such as the DOJ and the Intelligence Community. What matters to you matters to us. Fusion Technology values its employees and works hard to ensure proper care for them and their families. We desire to compensate employees in a competitive, motivational, fair, and equitable way with other employers in the marketplace. Salary is only one component of employee compensation but an integral part of recruiting and retaining qualified employees. However, at Fusion Technology, we take a comprehensive approach and consider each employee's needs to tailor a compensation plan that provides financial security and peace of mind. Our competitive package includes a best-in-class matching 401K program, a comprehensive healthcare plan through Cigna, a competitive employer contribution to a health savings account, vision and dental plans, life insurance, short- and long-term disability, and personal leave, in addition to paid certifications and training. Fusion Technology LLC is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce. Qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law.

Job Title: Lead Product Owner Duration: 12 Months+ Job Purpose: Drives value to both customers and the business by serving as the primary liaison between client stakeholders and internal delivery teams. Partners with customers to guide plan discovery, adoption, and post-adoption support, ensuring that product solutions deliver measurable business outcomes. Represents the voice of the customer in backlog prioritization, roadmap planning, and feature development, while fostering long-term client relationships built on trust and service excellence. ServiceNow expertise is essential to effectively manage product backlogs, streamline workflows, and deliver customer-centric solutions. ESSENTIAL FUNCTIONS: 70% Enable successful customer adoption of solutions by working closely with clients to understand their operational needs, translate those needs into product capabilities, and ensure the current system supports their workflows. Serve as the trusted advisor guiding customers through discovery, adoption, and post-adoption support. Conduct in-depth discovery sessions with customers to capture operational requirements, pain points, and desired outcomes. Map customer processes against product capabilities to identify gaps, opportunities, and adoption pathways. Analyze customer feedback and usage data to continuously refine understanding of adoption challenges and opportunities. Identify key stakeholders and champions within customer organizations to support adoption efforts. Assess readiness for change and tailor adoption strategies accordingly. Develop metrics and KPIs to measure adoption success and inform ongoing improvements. Serve as the accountable owner for customer success across product adoption and lifecycle management. 10% Act as the primary point of contact for customer accounts, providing proactive communication, updates, and support throughout the adoption journey. Guide customers through onboarding and implementation, ensuring smooth transitions and effective use of product capabilities. Partner with business analysts and technologists to break down MVPs into actionable user stories that reflect customer priorities. Provide post-adoption support, including performance reviews, feedback sessions, and continuous improvement planning. Educate customers and internal stakeholders on product features, best practices, and value realization. 10% Support culture change to improve delivery agility. Provide coaching to team members who are new to Scrum and Agile practices. Supports team building and team development by utilizing the abilities and skills of individuals, and fostering a feedback culture. Mentors Product Owners to ensure their success. Required Experience: 8-10 years Product Owner experience Experience in ServiceNow Platform implementation in large scale business transformation projects Previous healthcare experience ServiceNow experience is required Leading ServiceNow programs (CSM, ability to write user stories based on ServiceNow) Customer Facing role, good communication skills, ability to build roadmaps, create presentations, documentations, meetings with business owners, owners and facilitates the roadmaps and work. Looking ground up product. Visionary person required

Idexcel is seeking a Senior Engineer to join our Enterprise GenAI Engineering Organization and be a key part of the Enterprise GenAI tech team. As a GenAI engineer, you will lead the development cutting-edge generative artificial intelligence solutions using large language models, agentic frameworks, retrieval augmented generation and other innovative technologies. The ideal candidate will have experience in designing, developing, and deploying applications leveraging LLM models and systems, with a strong focus on prompt engineering, RAG implementations, evaluations and agentic frameworks. In this role, you will: · Design, develop, deploy GenAI applications using LM's, agent framework and related technologies · Collaborate with and/or embed with line of business team teams to create reusable components and frameworks to accelerate the delivery of GenAI solutions · Develop and maintain large-scale applications using Java, Python and other relevant technologies (e.g., cloud technologies, containerization, etc) · Develop reference services that can be leveraged enterprise-wide such as document parsing, synthetic data generation, summarization and deep research · Stay up to date with the latest advancements in GenAI, LLM, agentic frameworks and drive innovation to improve existing systems and develop new ones · Troubleshoot and resolve complex technical issues related to applications?and models · Develop GenAI observability solutions to ensure systems are monitored to increase operational efficiency and managed to mitigate risk · Resolve coding, testing and escalated platform issues of a technically challenging nature · Collaborate with the team to ensure compliance and risk management requirements for supported area are met and work with other stakeholders to implement key risk initiatives · Collaborate and influence all levels of professionals including managers Required Qualifications: · 4+ years of Specialty Software Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education · 4+ years of experience in software development · 4+ years of Java, Python and other relevant technologies · 1+ years of Experience with SDLC and Agile tools such as JIRA, GitHub, Jenkins, Confluence etc. Desired Qualifications: · 1+ year of GenAI and ML concepts, including Evaluations, Fine Tuning and Prompt engineering · Knowledge agentic design patterns · Prompt Engineering concepts such as Zero-Shot, Few-shot, self-consistency and chain of thought prompting

Job Title: Security Data Analyst - Junior Level Duration: Long-term (24+ Months) Scope: Provide an entry-level Safety & Security Data Analyst to support the OIA's data collection and reporting needs. Responsibilities Include: Gathering and organizing safety and security data from multiple sources. Maintaining accurate records and ensuring data integrity. Performing basic data analysis using Microsoft Excel (pivot tables, charts, formulas). Creating simple reports, charts, and summaries to support decision-making. Collaborating with internal teams to collect and validate data. Minimum Qualifications: Strong proficiency in Microsoft Excel. Experience with data collection and basic reporting. Attention to detail and ability to maintain accurate records. Good communication skills and ability to work in a team environment. Ability to maintain confidentiality and protect the integrity of sensitive and proprietary data. Preferred Qualifications: Familiarity with basic data visualization techniques. Familiarity with Python and SQL is a plus. Familiarity with Microsoft PowerBI and DAX queries is a plus. Exposure to safety, security, or transportation-related data is a plus.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description What you get to do in this role: * You will Identify areas of risk and takes steps to prevent customer or revenue churn * You will be responsible for working closely with Sales Teams to define and execute product adoption and customer retention plans * As a Customer Success Executive, you will provide prescriptive guidance on internal project/program governance and help the customer create the appropriate governance models and makes sure that all parties adhere to it. * You will help the customer identify incidents where contractual SLAs were missed and takes necessary action * Improving the overall satisfaction of the customer, as well as the satisfaction of their internal customers, is the key to success in this role. Qualifications To be successful in this role you have: * Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. * The ideal candidate will have significant experience collaborating with senior IT and business leaders. They must have a track record of successfully demonstrating the ability to translate corporate strategy/objectives with the applied use of ServiceNow technology in the context of the client's environment. * PMP preferred, project management experience required. * A minimum of 10 years in a similar client facing or appropriately relevant role, in operating account or client relationship management * Experience in any of the following critical subject areas, with a demonstrated history delivering consulting services: * IT Strategy and Planning * IT Operations and Management * Human Resources * Security Operations * Customer Service Management * IT Processes * IT Governance * IT Portfolio, Program and Project Management * IT Project Delivery (SDLC) * Experience with project problem diagnosis, solution development, client communications, facilitation of decision making, documentation, managing client expectations, and team leadership JV20 For positions in this location, we offer a base pay of $177,100 - $310,000, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ***************************** for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description Reports to: VP, AI GTM Leader We are on a journey to innovate across ServiceNow's go-to-market (GTM), delight our customers, and fuel our unparalleled climb to $30B. ServiceNow's unique positioning to drive exponential productivity with AI is accelerating our climb! With this rapid scale and dynamic growth we're hiring Business Development Managers to capture this generational moment and uncork the AI business. As a Principal Gen AI Specialist, you will play a pivotal role in helping sales leadership define, shape and execute Gen AI strategies within their business. You will help role out initiatives that contribute to market success of ServiceNow's Agentic AI products and will work closely with our Public Sector Major Area leadership to define and execute Go-To-Market (GTM) priorities for Agentic AI and Gen AI across all elements of the integrated ServiceNow Platform. In this role, you will drive cross-functional collaboration to execute strategic initiatives, help uplevel the AI proficiencies of the core team and engage with key pursuits and Accounts. This role requires a seasoned professional with sales leadership, business development, strategy and operations expertise. The candidate must be able to combine AI domain expertise with sales execution excellence to quickly drive action and deliver measurable results. Successful candidates must be self-starters with a consistent track record of exceeding quota in a fast-paced sales environment, especially for new and incubating technologies. They will have superb leadership skills, high level of integrity, coaching acumen, strong executive presence and communication skills, and a passion for winning as a team. They will exemplify the “Hungry and Humble” ServiceNow mantra to extend the reach and influence of our field teams. What you get to do in this role: Develop and execute growth strategies at regional level in conjunction with adjacent functional leaders (Field Sales and Pre-Sales Leadership, Marketing, Alliances & Channels, Professional Services and Sales Operations teams) to effectively scale our AI business. Collaborate closely with Public Sector Major Area leadership to align priorities and business objectives. Help build, manage and report on the AI forecast and pipeline. Contribute to a high powered global team of Gen AI BDM specialists by sharing best practices and supporting your teammates. Partner with our Partner and Channel organization to build a sell to, with and through model for AI in your territory. Monitor industry developments, competitor activities, emerging trends, potential business opportunities, and customer requirements to provide feedback and insights that inform product managers and leadership. Help coach the core teams with deep AI expertise to identify specialty solution opportunities and help manage the sales cycle. Partner cross-functionally to design, build and execute the AI sales growth strategy across all product workflows and all sales geographies. Establish & drive sales best practices across the organization including reference accounts, demand gen activities, repeatable sales plays, enablement and partner activation. Be a trusted advisor and leader across the team, be a go-to expert for EBCs, and a respected presenter in sales and market conferences. Engage directly with customers at C-level to champion large deals and ensure success. Qualifications Strong proficiency with AI sales as a Sales, SC or practitioner of AI capabilities. Specialist sales experience is a plus. Deep AI and Automation solution experience is a must. 10+ years experience in technical consultative selling, account management, or sales strategy roles. Sales experience in large, global software companies (2,000+ employees); skilled at operating in a matrixed sales environment. Strong experience managing multi-tiered customer relationships, selling to large customers and establishing relationships at the C-suite level. A consistent track record of meeting and exceeding team quotas. Superior knowledge and demonstrated skills of sales techniques, customer interaction, customer relations. Strong organization, communication, teamwork, presentation, problem solving and time management skills. Proven track record in business development and strategic planning with VP level leadership The ability to navigate and collaborate through complex opportunities. A winning, can do attitude, strong work ethic, humility and excellent team building communication and listening skills. The willingness and ability to travel 50% of the time. For positions in this location, we offer a base pay of $190,000 - $235,000, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you. With more than 7,400+ customers, we serve approximately 80% of the Fortune 500, and we're on the 2021 list of FORTUNE World's Most Admired Companies. Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow. Job Description You will produce new business sales revenue from a SaaS license model. You will accomplish this through account planning, territory planning, researching prospect customers, using business development strategies and completing field-based sales activities within a defined set of prospects, territory or vertical. What you get to do in this role: * Develop relationships with multiple C-suite personas (e.g., CFO, CIO, COO, CDO) across all product sales * Oversee client relationship mapping to the account team, orchestrating an account strategy while leading across a broad virtual team (Solutions Consultants, Solutions Specialist, Success resources, Partners and Marketing, etc.) * Be a trusted advisor to your customers by understanding their business and advising on how ServiceNow can help help their IT roadmap * Identify the right specialist/ support resources to bring into a deal, at the right time Qualifications To be successful in this role you have: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. 10+ years of sales experience within software OR solutions sales organization Experience establishing trusted relationships with current and prospective clients and other teams Experience producing new business, negotiate deals, and maintain healthy C-Level relationships Experience achieving sales targets The ability to understand the "bigger picture" and our plans around IT Experience promoting a customer success focus in a "win as a team" environment Willingness to travel up to 50% For positions in this location, we offer a base pay of $122,650 - 190,050, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law. At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office. If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at ********************************* for assistance. For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government. Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description What you get to do in this role: We are seeking an experienced, highly motivated, and pragmatic attorney to serve as Corporate Counsel for public sector contracting in the U.S. and Latin America (LATAM). The role will support a team covering ServiceNow's SaaS and professional services sales to public sector customers, with additional support for related commercial customers. This is a great opportunity to work on cutting-edge issues in an exciting, fast-paced environment. The position will report to the lead of our global public sector transactions team Serve as subject matter expert for public sector procurements, negotiations, and throughout the contract performance. Support public sector tenders, including Requests for Proposals and similar. Review and negotiate master SaaS sales agreements, professional services agreements, and related agreements that meet the company's requirements under its policies, including those for risk tolerance, while working collaboratively with the business and leadership teams. Represent ServiceNow in negotiations with external parties, including government customers, commercial customers, and channel partners. Support contract performance matters in conjunction with internal teams, including compliance and reporting obligations, disputes, and similar. Collaborate with internal support teams, such as revenue, security, etc., and other business units at all levels throughout the organization to ensure that agreements adequately protect the company's interests. Anticipating, guarding against, and advising all levels of the business organization on legal risks involving the companies under your portfolio. Support the continuous improvement of standard forms of agreement and legal processes. Be a trusted business partner, responding in a timely and productive manner to requests from internal customers Counsel and deliver training to internal customers regarding company policies, legal issues, and risk tolerance. Occasional travel. Qualifications To be successful in this role you have: Fluent in English, Portuguese, and Spanish with ability to negotiate legal agreements in each language At least 3 years of in-house public sector contracting experience dealing with SaaS or software licensing transactions and supporting a sales organization; having experience with sales contracts involving elements such as AI, cloud / hyperscalers, and/or EBA/DORA is a plus. You furthermore understand what terms may or will impact US GAAP revenue recognition. Experience negotiating agreements with government customers, including understanding of relevant regulations applicable to commercial item prime contractors and subcontractors Experience with Federal, State, and Local government procurement processes, rules, and regulations, such as the FAR and DFARS, including experience with schedule contracting programs such as GSA, NASPO, etc. Familiarity with channel (distributors, resellers) and related practice issues. A Law Degree and applicable license to practice law Excellent negotiating and influencing skills, and a talent for non-confrontational, win-win negotiations Exceptional critical thinking abilities, who possesses strong business acumen and excellent business judgment; must be able to work independently, manage multiple priorities, and pivot between responsibilities in a fast-paced, high-growth environment Excellent communication skills with ability to distill complex issues clearly and communicate well both one-on-one and in groups, and in internal and external contexts In-depth knowledge of commercial law, contract law, and relevant regulatory frameworks. Ability to work cross-functionally with sales and other internal organizations to resolve questions. Proficient drafting and legal technical skills, with keen attention to detail Firm understanding of revenue recognition principals For positions in this location, we offer a base pay of $150,600 - $248,500, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

Job Title: Front End User Interface Designer/Developer Duration: 6+ months This role is for a talented Front End User Interface Designer/Developer who is passionate about building dynamic interfaces and experiences that are engaging, functional and fun. Primary Responsibilities include: •Deliver high-fidelity prototypes for new user interfaces and interactions for various online projects. •Deliver concept and vision prototypes, applying rapid ideation and prototyping skills. •Build prototypes based on approved requirements and wireframes which includes “production ready” cross-browser tested, standards based HTML/CSS. •Support/Coach development teams during development of UI. Tasks and Responsibilities: •Experience hand-coding HTML, CSS and Javascript based on web standards and best practices for scalability and accessibility. •Must have an expert knowledge of building cross-browser user interfaces, including IE7. •PHP knowledge is greatly preferred. •Ability to rapidly iterate through prototypes •Expert knowledge of Javascript and UI libraries such as jQuery, jQuery Mobile •Ability to create complex interaction using jQuery •Responsive Web experience is a big plus •Stay up-to-date on new technologies and trends •Expert knowledge of optimizing client side performance •Familiarity designing for financial services •Familiarity with programming to display charts and graphs using Javascript, HTML and CSS. •Familiarity with Section 508, accessibility guidelines. Suggested Experience & Qualifications: Bachelor's degree in Computer Science or related field, or equivalent work experience. Financial experience is preferred. Experience with client facing site is preferred. Skills required HTML4/HTML5, CSS2/CSS3, Javascript, jQuery, PHP Qualifications Bachelor's degree in Computer Science or related field, or equivalent work experience. Additional Information All your information will be kept confidential according to EEO guidelines.

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you. With more than 7,700+ customers, we serve approximately 85% of the Fortune 500, and we're proud to be one of FORTUNE 100 Best Companies to Work For and World's Most Admired Companies. Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow. Unsure if you meet all the qualifications of a but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates. Job Description The Solution Consultant is a technical consultant with the advanced ability to develop, position and provide product-specific solutions during sales cycles while achieving quarterly and annual sales goals for an assigned territory specific to a particular industry vertical, i.e US Public Sector - Federal, State & Local Government, Higher Ed. * Serve as a thought leader on IT Asset Management (inclusive of hardware asset management, software asset management) and Enterprise Asset Management (EAM) for ServiceNow * Develop and maintain strong alignment with Product Management and Engineering teams to provide and advocate for product enhancements, roadmap additions and to relay feedback from the field & customers * Create and own programs that enable / train Solution Consultants and Sellers to demonstrate the value of ITAM and EAM * Create and own efforts to generate and mature ITAM and EAM pipeline for customers within the United States (e.g., webinars, in person events, workshops) * Contribute to and maintain a showcase of ITAM solutions created on the ServiceNow platform * Assist the sales personnel in qualification of customer needs and performing business value assessments to determine value for clients * Demonstrate of solutions - both standard and tailored - to prospects and existing customers * Respond to requests for information / proposal (RFIs, RFPs) * Scope and deliver Proof of Concept/Proof of Value engagements with prospects * Support Marketing events - user conferences, trade shows, webinars, summits, practitioner workshops * Stay current on competitive analysis and understand how to best position ServiceNow solution to ensure we keep ahead of opportunities, obstacles, and challenges * Understand business and technical problems addressed by the product including key regulations, business drivers, evolving business needs, etc. * Up to 20% travel required Qualifications To be successful in this role, we need someone who has the following: * 7+ years of relevant professional experience, 2 of which must be directly with the ServiceNow ITAM product suite * Exceptional communication and presentation skills, including technical and business concepts associated with optimizing/streamlining costs * Ability to forge strong business relationships and connect with personnel at the staff through C-level (at customer accounts as well as with individuals within the ServiceNow ecosystem) * Strong presales experience and mastery of the sales process OR strong ServiceNow implementation experience (as an implementation partner / vendor or customer) * Experience working with or in Federal or State & Local Government / Higher Education * Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. For positions in this location, we offer a base pay of $126,375 to $208,425, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law. At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office. If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at ********************************* for assistance. For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government. Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site. From Fortune. 2022 Fortune Media IP Limited All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, ServiceNow.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description ITOM Principal Technology Consultant - The Team The Customer Outcomes team at ServiceNow works with customers to help them achieve their business outcomes by providing prescriptive guidance. As part of the Customer Outcomes team, you will work with our customers to drive consumption, adoption, and customer satisfaction and ultimately help our customers grow their business on the ServiceNow platform by getting them to see the value of their ServiceNow investment. The Role The Principal Technical Consultant, IT Workflow is the functional and technical expert of a customer engagement team - consulting with customers and configuring the ServiceNow ITOM products based on configuration best practices - all with the goal of accelerating and driving customer business outcomes. What you get to do in this role: * Be the technical expert in how to best support IT by configuring ITOM Service Delivery using ServiceNow best practices focused on configuration vs. customization * Support the engagements efforts for ITOM specific areas such as Discovery, CMDB, Event Management, Service Mapping, integrations, re-engineering, improvement and gap analysis of current/future-state ITOM practices during workshops with key customer sponsors and stakeholders * Advise customers in their efforts to take advantage of the ServiceNow ITOM Solution's standard capabilities in their efforts to improve their IT processes. * Lead customer design workshops focused on ServiceNow Platform and ITOM Solution technology * Guiding customers in completing required documentation such as business requirement workbooks for technical aspects of the solution * Drafting more technically-focused user stories, their acceptance criteria, testing strategy and knowledge transfer while supporting customers in reviewing and approving them * Guides and provides ad-hoc oversight/training for the customer's future system administrators throughout the engagement * Lead technical aspects of project delivery and solution delivery for engagements, sometimes providing oversight and unit testing of partner resources development * Be a lead member of an overall engagement project team focused on delivering successful and substantive customer outcomes * Develop required integration components (SSO, LDAP, etc.) with multiple systems * Develop required portal components * Prepare all customer-facing deliverables focused on the technology and responsible for quality of configured/developed solution * Juggle multiple and complex projects/initiatives * Promoting continuous improvement practices for delivery/engagement materials * Supporting specific sales activities when required * Providing training and mentoring to other members of the ServiceNow delivery team and partner ecosystem upon request * Up to 50% travel annually, driven by customer needs and internal meetings Qualifications In order to be successful in this role, we need someone who has: * Top Secret Clearance or Above * At least 5 years of configuration/development experience for complex, highly-capable, technologies - inclusive of integrations and portals * Demonstrated ability to influence and consult (providing options with pros, cons and risks) in an IT environment, while providing thought leadership to IT sponsors/stakeholders in solving business process and/or technical problems * Experience with Web Technologies (XML, HTML, JavaScript, Web Services, Bootstrap, CSS, middleware, LDAP, SSO, etc.) and working with SaaS technologies * Strong understanding with leading IT and related systems and tools such as Office 365, Teams, Workday, Twilio, etc. * Strong interpersonal skills, customer-centric attitude, ability to deal with cultural diversity * Proven team player and team builder For positions in this location, we offer a base pay of $135,300-$236,800 plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ***************************** for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. You will be part of the Customer Outcomes team. Our purpose is to accelerate platform adoption and improve customer outcomes. We do this through a portfolio of services, delivered by outstanding consultants, using our ecosystem of partners, our leading practices, methodologies and tools based on our experiences from 1000's of customer engagements. **What you get to do in this role:** The Customer Outcomes Senior **Platform Architect** is a technical advisory role, responsible for helping our customers establish a technical foundation in the ServiceNow Platform and design solutions that improve outcomes. The Senior Platform Architect ensures customers use leading practices around instance strategy, technical governance, core data, integrations and the technical health of the platform. This is a consultative role focused on guiding ServiceNow, partner and customer employees on the engagement team to provide a solution on a technical architecture designed for long-term success. + You will work with the customer across executive, platform owner, enterprise architects, and development teams during the selling, structuring, and implementation of solutions. + Be a technical expert across multiple engagements to guide customers, partners, and internal team members to provide successful customer solutions. + Provide a variety of knowledge across multiple workflows. + Develop relationships with technical and business leaders at the customer site to understand the role of ServiceNow in their digital transformation vision. + Translate goals to outcomes into a customer roadmap. + Translate business information and technical requirements into an architectural blueprint to achieve complex goals. + Engage with the customer's Enterprise Architects to position ServiceNow as the digital transformation platform standard, integrated with the customer's core applications. + Manage technical governance, and an delivery operating model and governance. + Ensure instance health by working with the engagement team to reduce technical debt and align to ServiceNow leading practices. + Support the sales effort by scoping and estimating the engagement and change orders. + Be an active contributor of leading practices and expertise related to the ServiceNow platform. + Maintain skills / certifications on for . **To be successful in this role you have:** + Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. + 8+ years progressive experience as part of a professional services organization; or equivalent education/experience + Management consulting experience + Ability to travel up to 80% + Creativity with comfort running programs independently within a "startup paced" environment + Success driving complex issues through analysis and resolution + ServiceNow certifications in aligned workflow + Industry domain expertise in + Large program experience leading architecture and design + Enterprise architecture experience + Cloud application technology experience FD21 For positions in this location, we offer a base pay of $135,300 - $236,800, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. **Work Personas** We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here (************************************************************************************************************************************* . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. **Equal Opportunity Employer** ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. **Accommodations** We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ***************************** for assistance. **Export Control Regulations** For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

Job Description Who is Fusion Technology? Fusion Technology is a performance-driven HUBZone Small Business concern residing in the heart of the beautiful mountainsides of West Virginia, steps away from the Federal Bureau of Investigation's Criminal Justice Information Services Division's Headquarters. Founded in 2007 by an Engineer-by-trade, Fusion Technology dedicates our valuable resources to providing comprehensive IT services and solutions to mission-critical US Government programs and the Intel Community. Position Location: Winchester, VA primarily. May need to make occasional travel to client site in Washington, DC (potential for hybrid, TBD) Who are you? Security-cleared Professional: You have made it through the process of receiving a United States government security clearance - congratulations! We know you are a trustworthy intel professional because you have a Top Secret Clearance. Education and Experience: You have a Bachelor's Degree in a related field with 8 years of relevant experience. Additionally, candidate needs 5+ years of experience managing large teams of 20+ employees and operating across multiple large and complex systems. Experience leading cutting edge development and DevOps teams. Demonstrates the ability to stay current with technology/cloud systems. What you'll do: Responsible for all aspects of the development and implementation of assigned projects and provides a single point of contact for those projects. Takes projects from original concept through final implementation. Interfaces with all areas affected by the project including end users, computer services, and client services. Defines project scope and objectives. Develop detailed work plans, schedules, project estimates, resource plans, and status reports. Conducts project meetings and is responsible for project tracking and analysis. Ensures adherence to quality standards and reviews project deliverables. Manages the integration of vendor tasks and tracks and reviews vendor deliverables. Provides technical and analytical guidance to project team. Recommends and takes action to direct the analysis and solutions of problems. What matters to you matters to us. Fusion Technology values its employees and works hard to ensure proper care for them and their families. We desire to compensate employees in a competitive, motivational, fair, and equitable way with other employers in the marketplace. Salary is only one component of employee compensation but an integral part of recruiting and retaining qualified employees. However, at Fusion Technology, we take a comprehensive approach and consider each employee's needs to tailor a compensation plan that provides financial security and peace of mind. Our competitive package includes a best-in-class matching 401K program, a comprehensive healthcare plan through Cigna, a competitive employer contribution to a health savings account, vision and dental plans, life insurance, short- and long-term disability, and personal leave, in addition to paid certifications and training. Fusion Technology LLC is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce. Qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law.

Job Description Who is Fusion Technology? Fusion Technology is a performance-driven HUBZone Small Business concern residing in the heart of the beautiful mountainsides of West Virginia, steps away from the Federal Bureau of Investigation's Criminal Justice Information Services Division's Headquarters. Founded in 2007 by an Engineer-by-trade, Fusion Technology dedicates our valuable resources to providing comprehensive IT services and solutions to mission-critical US Government programs and the Intel Community. Position Location: Chantilly, VA Who are you? Security-cleared Professional: You have made it through the process of receiving a United States government security clearance - congratulations! We know you are a trustworthy intel professional because you have a Top Secret Clearance with SCI Eligibility (TS/SCI). May be asked to undergo polygraph. Education and Experience: You have a Bachelor's Degree in Computer Science, Software Engineering, or related field with 10+ years of experience in software engineering. Additionally, requirements include: Multiple programming languages and frameworks Experience with Python programming Complex system architecture design Message brokers such as RabbitMQ, Kafka, and Redis Elasticsearch, Splunk, and other data platforms Containerization and orchestration technologies (Docker, Kubernetes) Cloud platforms (AWS GovCloud, SC2S, C2S) DevSecOps practices and tools Performance optimization and scalability design Security engineering principles Frontend frameworks (Angular, React, Svelte) Data streaming and integration technologies such as Apache Nifi Infrastructure as Code (Terraform) GraphQL Microservices architecture SAFe Agile methodologies Working in classified environments Strong understanding of forensic and investigative system requirements Demonstrated experience designing and implementing complex software solutions in secure government environments What You'll Be Doing: As a Software Engineer, you will be responsible for the design, development, testing, and management of application development projects in support of the IT infrastructure. You will develop and implement technical efforts to design, build, and deploy applications at the direction of lead architects, including large-scale data processing, computationally intensive statistical modeling, and advanced analytics to support a forensic and investigative ecosystem. Key Responsibilities Design, develop, test, and manage application development projects in support of IT infrastructure. Integrate third-party components and introduce new custom capabilities. Modify existing code and recommend process improvements. Automate operations and maintenance tasks. Develop and implement technical efforts for large-scale data processing and advanced analytics. Participate in all aspects of the software development life cycle. Contribute to planning, requirements, development, testing, and quality assurance. Participate in technical project milestone reviews and code architecture sessions. Provide resource estimation and development best practices knowledge transfer. Participate in Program Increments (PIs) and Agile Release Train (ART) activities. Collaborate with cross-functional teams to ensure seamless integration. What matters to you matters to us. Fusion Technology values its employees and works hard to ensure proper care for them and their families. We desire to compensate employees in a competitive, motivational, fair, and equitable way with other employers in the marketplace. Salary is only one component of employee compensation but an integral part of recruiting and retaining qualified employees. However, at Fusion Technology, we take a comprehensive approach and consider each employee's needs to tailor a compensation plan that provides financial security and peace of mind. Our competitive package includes a best-in-class matching 401K program, a comprehensive healthcare plan through Cigna, a competitive employer contribution to a health savings account, vision and dental plans, life insurance, short- and long-term disability, and personal leave, in addition to paid certifications and training. Fusion Technology LLC is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce. Qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law.

Job Description Who is Fusion Technology? Fusion Technology is a performance-driven HUBZone Small Business concern residing in the heart of the beautiful mountainsides of West Virginia, steps away from the Federal Bureau of Investigation's Criminal Justice Information Services Division's Headquarters. Founded in 2007 by an Engineer-by-trade, Fusion Technology dedicates our valuable resources to providing comprehensive IT services and solutions to mission-critical US Government programs and the Intel Community. Position Location: Arlington, VA (on-site) Who are you? Security-cleared Professional: You have made it through the process of receiving a United States government security clearance - congratulations! We know you are a trustworthy intel professional because you have an either an active DOD Secret Security Clearance or a Top Secret Clearance. Education is important to us: You have a Bachelor's Degree in a STEM related field or HS Diploma with 7+ years network administration, network engineering or systems administration experience. Experience is important to us: 5+ years of directly relevant experience in network administration. Proficiency with multiple operating systems, including Linux/Unix and MacOS. Strong knowledge and experience with routers, switches, firewalls, and VPNs. Experience and knowledge of networking and network administration. Skilled in working with virtual desktop environments (Citrix, VMware). Must be able to work collaboratively across physical locations. Desired Skills: Familiarity with Palo Alto firewalls and Cisco switches Experience with converged infrastructure solutions (e.g., FlexPod) and NetApp storage systems Proficiency with Cisco Intersight, vCenter, and virtualization automation/optimization Strong documentation skills for technical procedures and SOPs Capable of creating and maintaining network diagrams Demonstrated experience in network design, implementation, and performance tuning Project management capabilities and excellent time-management skills Expertise in hardening network devices and infrastructure for enhanced security Certifications: DoD 8140.01 IAT Level II, Network+ or CCNA certification is desired. What you'll do: Leverage advanced analytical and technical skills to design and implement infrastructure solutions that enhance mission execution and support command decision-making. Support the integration of new technologies and equipment within lab environments, including development and refinement of standard operating procedures (SOPs) and policies. Assess network topology and device configurations, identify critical security vulnerabilities, and recommend security best practices. Provide user support for Virtual Private Networks (VPNs), Virtual Desktop Infrastructure (VDI) such as Citrix, as well as MacOS and iOS platforms. Troubleshoot and resolve a broad range of technical issues, from basic to complex network problems Implement granular access controls, monitor system performance and accessibility, establish and maintain backup protocols, and ensure system security. Diagnose and resolve complex enterprise storage issues across local and wide area networks, including replication strategy support and remediation of storage-related incidents. Design, build, and maintain robust network environments by configuring routers, switches, and firewalls, as well as updating network devices and performing IP address audits. Ensure optimal network performance by troubleshooting issues, enforcing system standards, and collaborating with stakeholders to optimize infrastructure. Secure network systems through policy enforcement, access controls, and continuous monitoring. What matters to you matters to us. Fusion Technology values its employees and works hard to ensure proper care for them and their families. We desire to compensate employees in a competitive, motivational, fair, and equitable way with other employers in the marketplace. Salary is only one component of employee compensation but an integral part of recruiting and retaining qualified employees. However, at Fusion Technology, we take a comprehensive approach and consider each employee's needs to tailor a compensation plan that provides financial security and peace of mind. Our competitive package includes a best-in-class matching 401K program, a comprehensive healthcare plan through Cigna, a competitive employer contribution to a health savings account, vision and dental plans, life insurance, short- and long-term disability, and personal leave, in addition to paid certifications and training. Fusion Technology LLC is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce. Qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description What you get to do in this role: You will Identify areas of risk and takes steps to prevent customer or revenue churn You will be responsible for working closely with Sales Teams to define and execute product adoption and customer retention plans As a Customer Success Executive, you will provide prescriptive guidance on internal project/program governance and help the customer create the appropriate governance models and makes sure that all parties adhere to it. You will help the customer identify incidents where contractual SLAs were missed and takes necessary action Improving the overall satisfaction of the customer, as well as the satisfaction of their internal customers, is the key to success in this role. Qualifications To be successful in this role you have: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. The ideal candidate will have significant experience collaborating with senior IT and business leaders. They must have a track record of successfully demonstrating the ability to translate corporate strategy/objectives with the applied use of ServiceNow technology in the context of the client's environment. PMP preferred, project management experience required. A minimum of 10 years in a similar client facing or appropriately relevant role, in operating account or client relationship management Experience in any of the following critical subject areas, with a demonstrated history delivering consulting services: IT Strategy and Planning IT Operations and Management Human Resources Security Operations Customer Service Management IT Processes IT Governance IT Portfolio, Program and Project Management IT Project Delivery (SDLC) Experience with project problem diagnosis, solution development, client communications, facilitation of decision making, documentation, managing client expectations, and team leadership JV20 For positions in this location, we offer a base pay of $177,100 - $310,000, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description The Industry Marketing team is at the forefront of our company's growth, helping the world to understand our unique value and its relevance by industry. We seek a passionate marketer who can define the best program of action to excite and mobilize the Public Sector globally. In this role, you will distill our platform and products into compelling value propositions that motivate audiences toward deeper engagement with ServiceNow. Your role in helping us to reimagine the future of work will require thought leadership, action-orientation, commitment to excellence and incredible teamwork. This individual contributor role reports to the Sr. Director, Industry Marketing. What you get to do in this role: Own the narrative: create breakthrough positioning and messaging that tells how the ServiceNow AI platform creates value in areas that matter most to Federal Civilian, Defense and State Government buyers. Distill crisp positioning, messaging and competitive differentiation in collaboration with stakeholders from the Product, Sales and GTM organizations. Utilize leading AI tools to challenge your thinking and writing: have an AI-first mindset with respect to scaling positioning and messaging across global markets. Contribute subject matter expertise and leadership to cross-functional teams that are creating and executing GTM plans for the public sector: represent buying groups, deliver channel recommendations and inputs to thought leadership programs, create the content payload for sales enablement. Educate the analyst community so they understand how to properly communicate ServiceNow value propositions to their clients and accurately represent ServiceNow relative to the competition. Own public sector program delivery for ServiceNow's events: Knowledge, World Forums and AI Summits. Help rewrite the playbook for B2B messaging and marketing and learn continually while doing so. Represent ServiceNow at industry events around the globe in speaker, customer-facing or event support roles. Qualifications To be successful in this role you have: Excellent storytelling, positioning, messaging, and writing skills (script and copy writing, presentations, keynotes, long and short form B2B content). Public speaking ability in a variety of settings: at customer or analyst meetings, in breakout sessions at industry events, or on a stage. Depth of knowledge about the public sector, its subsets, and how their enterprise software buying needs and behaviors are unique. Ability to work in a fast-paced, dynamic environment and adapt quickly to changing priorities. 12+ years of experience in product marketing, with a focus on product marketing in an enterprise-level, matrixed organization, working across global stakeholders, multiple functions, and complex interdependencies. Bachelor's degree in marketing, business administration, or a related field (Master's degree preferred). Must be a high-impact individual, dynamic speaker, and leader Up to 25% travel, nationally and internationally JV19 For positions in this location, we offer a base pay of $189,100 - $331,000, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you. With more than 7,400+ customers, we serve approximately 80% of the Fortune 500, and we're on the 2021 list of FORTUNE World's Most Admired Companies . Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow. Job Description You will produce new business sales revenue from a SaaS license model. You will accomplish this through account planning, territory planning, researching prospect customers, using business development strategies and completing field-based sales activities within a defined set of prospects, territory or vertical. What you get to do in this role: Develop relationships with multiple C-suite personas (e.g., CFO, CIO, COO, CDO) across all product sales Oversee client relationship mapping to the account team, orchestrating an account strategy while leading across a broad virtual team (Solutions Consultants, Solutions Specialist, Success resources, Partners and Marketing, etc.) Be a trusted advisor to your customers by understanding their business and advising on how ServiceNow can help help their IT roadmap Identify the right specialist/ support resources to bring into a deal, at the right time Qualifications To be successful in this role you have: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. 10+ years of sales experience within software OR solutions sales organization Experience establishing trusted relationships with current and prospective clients and other teams Experience producing new business, negotiate deals, and maintain healthy C-Level relationships Experience achieving sales targets The ability to understand the "bigger picture" and our plans around IT Experience promoting a customer success focus in a "win as a team" environment Willingness to travel up to 50% For positions in this location, we offer a base pay of $122,650 - 190,050, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law. At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office. If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance. For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government. Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.

Job Description Who is Fusion Technology? Fusion Technology is a performance-driven HUBZone Small Business concern residing in the heart of the beautiful mountainsides of West Virginia, steps away from the Federal Bureau of Investigation's Criminal Justice Information Services Division's Headquarters. Founded in 2007 by an Engineer-by-trade, Fusion Technology dedicates our valuable resources to providing comprehensive IT services and solutions to mission-critical US Government programs and the Intel Community. Position Location: Chantilly, VA Who are you? Security-cleared Professional: You have made it through the process of receiving a United States government security clearance - congratulations! We know you are a trustworthy intel professional because you have a Top Secret Clearance with SCI Eligibility (TS/SCI). May be asked to undergo polygraph. Education and Experience: You have a Bachelor's Degree in Computer Science, Software Engineering, or related field with 10+ years of experience in systems engineering or a related field. Additionally, requirements include: Network hardware (Cisco, Arista, SonicWall) Network protocols (TCP/IP, DNS, DHCP, HTTP/S) Firewall configuration and management Load balancer implementation Software-defined networking VPN technologies Network security principles and practices Network monitoring and troubleshooting tools Network performance optimization Cloud networking (AWS GovCloud, SC2S, C2S) Containerization networking (Docker, Kubernetes) Infrastructure as Code (Terraform) Tunneling protocols (GRE, IPSec, SSH, SSL) Cross-domain solutions Network automation and orchestration DevSecOps practices and tools SAFe Agile methodologies What You'll Be Doing: As a Network Engineer, you will design, install, maintain, and evaluate network systems and communications. You will gather user network requirements and provide necessary technical documentation while supporting the multi-enclave environment (Unclassified, Secret, and Top Secret) that enables users to access data securely across the network infrastructure. Key Responsibilities Design, install, maintain, and evaluate network systems and communications systems Gather user network requirements utilizing multiple methodologies Provide necessary technical documentation, system requirements documents, and security requirements Troubleshoot and resolve network issues involving various protocols, topologies, and networking hardware Assist with network architecture design, feasibility, and cost studies Apply technical and business experience to improve processes for deploying and maintaining network infrastructure Work independently and collectively to help improve network solutions Design, deploy, test, certify, and patch network components including switches, firewalls, and load balancers Address interoperability issues for all features, components, and application dependencies Participate in Program Increments (PIs) and Agile Release Train (ART) activities Respond to and resolve critical network incidents within designated resolution timelines What matters to you matters to us. Fusion Technology values its employees and works hard to ensure proper care for them and their families. We desire to compensate employees in a competitive, motivational, fair, and equitable way with other employers in the marketplace. Salary is only one component of employee compensation but an integral part of recruiting and retaining qualified employees. However, at Fusion Technology, we take a comprehensive approach and consider each employee's needs to tailor a compensation plan that provides financial security and peace of mind. Our competitive package includes a best-in-class matching 401K program, a comprehensive healthcare plan through Cigna, a competitive employer contribution to a health savings account, vision and dental plans, life insurance, short- and long-term disability, and personal leave, in addition to paid certifications and training. Fusion Technology LLC is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce. Qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law.