Future Technologies jobs - 50 jobs

As a Future Tech Account Executive, you'll be a trusted partner to mid-market and large enterprise customers, driving revenue growth and delivering innovative technology solutions. Leveraging your deep industry expertise and proven track record in selling advanced technology solutions-including PCs, storage, servers, networking, software, and services-you will build and nurture strategic relationships, develop comprehensive sales plans, and consistently exceed results. In this role, you will identify new opportunities, expand existing accounts, and provide consultative expertise to help clients achieve their IT goals. With your ability to engage decision-makers at all levels and a strong network of industry relationships, you'll thrive in shaping impactful solutions that align with customer objectives. This position has responsibilities that include working with government contractors; therefore, U.S. citizenship is required. This remote position will be based out of and work within the Atlanta market. Our benefits include Medical, Dental and Vision insurance, 401k with company match, PTO. Responsibilities: Develop a deep understanding of customers' business objectives, IT priorities, and solution requirements. Drive business growth by cultivating relationships with existing customers and establishing new partnerships through proactive engagement, including cold calling, customer meetings, and industry networking. Manage and grow a portfolio of enterprise-level accounts, ensuring customer satisfaction and identifying opportunities to increase share of spend across our comprehensive portfolio of solutions, including data center, security, IT lifecycle services, hybrid cloud/ private cloud, and more. Build and execute strategic account plans, including sales forecasts and pipeline management, ensuring alignment across internal and external stakeholders. Serve as a trusted advisor to clients, articulating total cost of ownership, market trends, and tailored solutions to meet their goals. Lead and collaborate with cross-functional teams to deliver high-impact, customized proposals and value-added solutions. Represent the company at industry events, building market awareness and strengthening customer and partner relationships. Continuously monitor competitive offerings and industry trends to effectively position the company's value proposition and defend against competitors. Qualifications: 5+ years of sales experience, with a focus on enterprise accounts and demonstrated success working at a VAR or OEM. This position has responsibilities that include working with government contractors; therefore, U.S. citizenship is required. Proven ability to develop and execute account strategies, build sales forecasts, and lead cross-functional teams to meet or exceed sales targets. Strong network of industry relationships and ability to leverage them to drive new business. Expertise in supporting various stages of the sales lifecycle, including opportunity identification, qualification, proposal development, and contracting processes. Exceptional communication, negotiation, and presentation skills, with the ability to consult effectively with C-level executives and decision-makers. Strong understanding of IT solutions and services, including hybrid cloud/ private cloud, data center, mobility, security, and IT asset lifecycle management. Commitment to ongoing education on industry trends, products, and competitive landscape. Why Join Future Tech Influence the future of a rapidly evolving enterprise technology leader. Collaborate with industry giants and public sector innovators to co-create impactful solutions. Enjoy a dynamic, entrepreneurial culture with a clear executive mandate for innovation. Competitive executive compensation and performance-based incentives. About Future Tech Enterprise, Inc. Future Tech Enterprise, Inc. is a recognized leader in delivering enterprise IT solutions and services to commercial, federal, and global clients. We are proud partners with technology innovators such as Dell Technologies, NVIDIA, Dell, Cisco, and others, helping our customers transform operations and drive digital modernization. #LI-Remote Employment decisions at Future Tech Enterprise, Inc. will be based on merit, qualifications, and abilities. Future Tech Enterprise, Inc. does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.

Amazing Career Moments Happen Here Transforming the insurance industry is ambitious, we know. That's why at Applied, we're building a team that shows up every day ready to learn, willing to try new things, and driven to deliver innovative software and services that make us indispensable to our customers - all within a culture built on values that make us indispensable to each other too. With 40+ years of experience in the Insurtech game, we're not just redefining what's achievable, we're creating a place where amazing career moments are made possible. Position Overview We're searching for a Manager, Cloud Operations to join our global Cloud Services team in a remote location. Cloud Services is responsible for designing, implementing, and administrating technologies that help Applied Systems deliver highly available and reliable Cloud solutions to its global customers. The Manager, Cloud Operations will lead a team of engineers who administer, maintain, and troubleshoot SaaS solutions and environments. This role coordinates daily operational activities, guides team members, participates in incident/change management, and ensures secure handling of customer data while maintaining high service quality. To keep us headed in the right direction, we're looking for people who understand winning is a team sport, who value and seek to learn from our team's diverse experiences and backgrounds, who welcome a challenge and take risks in the pursuit of creating better outcomes for our customers, and who can, at any given time, step back to laugh and have some fun. This position follows a 4x10 shift schedule, with working days being Thursday, Friday, Saturday, and Sunday from 9:00 PM to 7:30 AM CST. What You'll Do Lead and coach a 24x7 operations team to optimal productivity while ensuring operational efficiency, accurate change processing, and excellent service delivery Build and maintain strong relationships with Cloud Services and Client Experience leadership to implement systems and processes that provide the best possible experience for our clients Define and refine highly effective operations processes that ensure the stability and uptime of the production Cloud Systems while servicing customer requests, and with a hyper-focus on continual improvement Ensure team compliance with secure data handling policies and best practices Create and maintain accurate change management policy and procedural documentation Provide advanced technical assistance and escalation support as needed We're Excited to Learn More About You Your experience may include: Bachelor's degree or equivalent work experience in the areas of Information Science, Computer Science, or related disciplines 5+ years of technical support experience in a Windows domain environment, including troubleshooting simple to complex software issues Experience with Microsoft Windows Server and Client operating systems 2+ years of leadership experience with a strong service-oriented focus Ability to work in a fast-paced, demanding, production service delivery role We know that talent comes from all backgrounds and experience levels. We encourage military members and their spouses as well as candidates without a degree or a background in tech to apply! When You Join Team Applied, You Can Expect: A culture that values who you are and recognizes that you aren't just an employee; you are a teammate, and you matter. We thrive on the benefits of our different experiences and celebrate the uniqueness our teammates bring to work with them every day. We flex our time together, collaborating remotely and in-person to empower our teams to work in the ways that work best for them. A comprehensive benefits and compensation package that centers our teammates and helps them to bring their best to work every day: Medical, Dental, and Vision Coverage Holiday and Vacation Time Health & Wellness Days A Bonus Day for Your Birthday Learn more about the people behind our products at **************************************************** Our targeted starting base salary in the United States for this position ranges from $70,000 - $100,000 USD. To determine a new team member's starting pay, we consider a variety of factors, including someone's depth, breadth, and variety of experience, skills, and responsibilities. Depending on the role, team members may also be eligible to participate in additional compensation plans such as bonus and commission. Your Security Matters: Our candidates' personal information and online safety are top of mind for us. At Applied, we proactively protect your personal information and only communicate with candidates via a ************************** email or through our official careers portal. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers. AI Utilization We leverage AI tools to streamline parts of our recruitment workflow (such as resume parsing and interview scheduling). However, candidate screening, interviews, and final decisions are conducted by real humans. EEO Statement Applied Systems is proud to be an Equal Employment Opportunity Employer. Diversity and Inclusion is a business imperative and is a part of building our brand and reputation. At Applied, we don't discriminate, and we are committed to recruit, develop, retain, and promote regardless of race, religion, color, national origin, sexual orientation, gender identity, disability, age, veteran status, and other protected status as required by applicable law. #LI-Hybrid OR #LI-Remote #LI-US

IT Contact Center Service Desk Quality Control Lead Systems Integration, Inc. (SII) is a leading provider of customer experience, cloud-based services, and managed IT solutions. We are seeking a motivated and customer-focused IT Contact Center Service Desk Quality Control Lead in support of a program for CBP TSD (technology Service Desk) at the Department of Homeland Security (DHS). The Program provides IT support for over 65,000 users worldwide. As the Quality Control Lead, you ensure Enterprise IT Service Desk operations meet performance standards by monitoring, auditing, and improving support processes for efficiency and compliance. The Service Desk Support services are required 24 hours a day, seven days a week, 365 days a year. The position requires working on site and may be eligible for some remote work if approved by the Program Manager. Responsibilities: * Develop and update SOPs for efficiency and effectiveness for an IT Service Desk. * Ensure high-quality service delivery and adherence to best practices. * Monitor, evaluate, and continuously improve service desk operations. * Track incidents and customer feedback to identify improvement areas. * Collaborate with stakeholders to optimize operations and training initiatives. * Prepare and analyze reports on service quality trends and corrective measures. * Drive compliance with performance standards and error remediation. Qualifications: * Associate or bachelor's degree in computer science, Information Systems or related discipline. * 5+ years' experience in IT service desk operations, including 3+ years in quality control roles in a contact center. * In depth knowledge of service desk practices based on ITIL frameworks, ticketing systems (e.g., ServiceNow), incident management, audits, and compliance. * Experience in team mentoring and process improvement. * Effective communication with technical/non-technical stakeholders. * Possesses ITIL v4 certification or commit to obtaining it within 6 months. * Must be a US Citizen and pass a government Public Trust Security clearance with the DHS. * Experience with one of the following agencies is preferred; USCIS, CISA, CBP, FEMA, ICE

Amazing Career Moments Happen Here Transforming the insurance industry is ambitious, we know. That's why at Applied, we're building a team that shows up every day ready to learn, willing to try new things, and driven to deliver innovative software and services that make us indispensable to our customers - all within a culture built on values that make us indispensable to each other too. With 40+ years of experience in the Insurtech game, we're not just redefining what's achievable, we're creating a place where amazing career moments are made possible. Position Overview We're searching for a Sr. Pricing and Monetization Analyst to join our Sales Operations team in a hybrid setting from our Chicago office (2 days per week). To keep us headed in the right direction, we're looking for people who understand winning is a team sport, who value and seek to learn from our team's diverse experiences and backgrounds, who welcome a challenge and take risks in the pursuit of creating better outcomes for our customers, and who can, at any given time, step back to laugh and have some fun. What You'll Do Pricing Model Development & Maintenance: Architect, build, and own the company's core pricing and monetization calculators. Ensure all models are scalable, accurate, maintainable, and user-friendly for GTM teams. Quantitative & Financial Modeling: Develop complex financial models to simulate the impact of new pricing strategies, product introductions, and bundling initiatives on ARR, margin, and customer adoption. Market & Competitive Analysis: Conduct and/or synthesize market research and quantitative competitive analysis to inform pricing decisions. Research and analyze industry trends, competitor pricing, and customer willingness-to-pay to ensure our strategies remain competitive and innovative. Deal & Monetization Support: Serve as the primary analytical partner for pricing stakeholders. Provide quantitative support for strategic monetization projects, analyze non-standard deal requests, and provide actionable, data-backed insights and recommendations to leadership. KPI Reporting & Performance Analysis: Develop, maintain, and automate dashboards (e.g., in Tableau, Power BI, or Excel) to track and report on key pricing performance indicators. Analyze pricing performance, discount effectiveness, and deal trends to identify opportunities for optimization, revenue enhancement, and margin leakage reduction. We're Excited to Learn More About You Your experience may include: 4-6+ years of progressive experience in Pricing, Financial Analysis (FP&A), Business Analysis, or a related quantitative role, preferably within a B2B SaaS or subscription-based technology company. Expert-level, demonstrable mastery of Microsoft Excel is essential. This includes building complex, multi-dependent financial models from scratch, using advanced formulas, pivot tables, and data analysis functions. Proven quantitative and analytical skills, with a deep understanding of statistical analysis, financial modelling, and data-driven problem-solving. A strong grasp of B2B SaaS financial and business metrics (e.g., ARR, MRR, LTV, CAC, Churn, Net Dollar Retention). Excellent communication and presentation skills, with the ability to translate complex quantitative analysis into clear, concise, and actionable recommendations for business stakeholders. Highly organized and detail-oriented, with the ability to manage and prioritize multiple projects in a fast-paced environment. Ability to work from our Chicago office 2 days per week (Monday and Wednesday). You may have other skills or credentials, including: Bachelor's degree in Finance, Economics, Statistics, Business, or a related quantitative field. Experience with SQL and data visualization tools (e.g., Tableau, Power BI). We know that talent comes from all backgrounds and experience levels. We encourage military members and their spouses as well as candidates without a degree or a background in tech to apply! When You Join Team Applied, You Can Expect: A culture that values who you are and recognizes that you aren't just an employee; you are a teammate, and you matter. We thrive on the benefits of our different experiences and celebrate the uniqueness our teammates bring to work with them every day. We flex our time together, collaborating remotely and in-person to empower our teams to work in the ways that work best for them. A comprehensive benefits and compensation package that centers our teammates and helps them to bring their best to work every day: Medical, Dental, and Vision Coverage Holiday and Vacation Time Health & Wellness Days A Bonus Day for Your Birthday Learn more about the people behind our products at **************************************************** Our targeted starting base salary in the United States for this position ranges from $100,000 - $115,000 USD. To determine a new team member's starting pay, we consider a variety of factors, including someone's depth, breadth, and variety of experience, skills, and responsibilities. Depending on the role, team members may also be eligible to participate in additional compensation plans such as bonus and commission. Your Security Matters: Our candidates' personal information and online safety are top of mind for us. At Applied, we proactively protect your personal information and only communicate with candidates via a ************************** email or through our official careers portal. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers. EEO Statement Applied Systems is proud to be an Equal Employment Opportunity Employer. Diversity and Inclusion is a business imperative and is a part of building our brand and reputation. At Applied, we don't discriminate, and we are committed to recruit, develop, retain, and promote regardless of race, religion, color, national origin, sexual orientation, gender identity, disability, age, veteran status, and other protected status as required by applicable law. #LI-Hybrid

Amazing Career Moments Happen Here Transforming the insurance industry is ambitious, we know. That's why at Applied, we're building a team that shows up every day ready to learn, willing to try new things, and driven to deliver innovative software and services that make us indispensable to our customers - all within a culture built on values that make us indispensable to each other too. With 40+ years of experience in the Insurtech game, we're not just redefining what's achievable; we're creating a place where amazing career moments are made possible. Position Overview Applied Systems, Inc., a worldwide leader in insurance technology, is currently searching for an Associate Cloud Ops Technician to join the Cloud Services Team, which will ensure seamless delivery and security of cloud services for clients by configuring, maintaining, upgrading, and troubleshooting systems. What You'll Do Liaise with Development, Support, and Implementation to provide the best possible experience to our clients. Create documentation for policies and procedures used in the department for software installations, server configurations, or troubleshooting. Work closely with other Cloud Services groups to resolve issues or help with configuration changes/testing. Work in SQL performing activities like database backups, restores, and running scripts. Perform other duties as assigned by the immediate manager or the management team. We're Excited to Learn More About You Your experience should include: 3+ years of technical support experience in a Windows domain environment, including troubleshooting simple to complex software/hardware issues. This role operates across Tuesday-Saturday 10:30 PM CT - 7:00 AM CT (overnight shift) Experience with Microsoft Windows Server and desktop operating systems. Working knowledge of scripting for administrative tasks (VB Script, PowerShell, or Command Line batch files), additional Microsoft products, including SQL Server Management Studio Working knowledge of TCP/IP and network troubleshooting Highly organized with excellent time management skills Excellent written communication skills Associate degree in Information Technology, Information Systems, or related field; or equivalent experience We know that talent comes from all backgrounds and experience levels. We encourage military members and their spouses as well as candidates without a degree or a background in tech to apply! When You Join Team Applied, You Can Expect: A culture that values who you are and recognizes that you aren't just an employee; you are a teammate, and you matter. We thrive on the benefits of our different experiences and celebrate the uniqueness our teammates bring to work with them every day. We flex our time together, collaborating remotely and in-person to empower our teams to work in the ways that work best for them. A comprehensive benefits and compensation package that centers our teammates and helps them to bring their best to work every day: o Medical, Dental, and Vision Coverage o Holiday and Vacation Time o Health & Wellness Days o A Bonus Day for Your Birthday Learn more about the people behind our products at **************************************************** Your Security Matters: Our candidates' personal information and online safety are top of mind for us. At Applied, we proactively protect your personal information and only communicate with candidates via a ************************** email or through our official careers portal. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers. EEO Statement Applied Systems is proud to be an Equal Employment Opportunity Employer. Diversity and Inclusion is a business imperative and is a part of building our brand and reputation. At Applied, we don't discriminate, and we are committed to recruit, develop, retain, and promote regardless of race, religion, color, national origin, sexual orientation, gender identity, disability, age, veteran status, and other protected status as required by applicable law. #LI-REMOTE

Amazing Career Moments Happen Here Transforming the insurance industry is ambitious, we know. That's why at Applied, we're building a team that shows up every day ready to learn, willing to try new things, and driven to deliver innovative software and services that make us indispensable to our customers - all within a culture built on values that make us indispensable to each other too. With 40+ years of experience in the Insurtech game, we're not only redefining what's achievable, we're also creating a place where amazing career moments are made possible. Position Overview We're searching for a Corporate Counsel to join our legal team. This position will be hybrid out of our Chicago office. To keep us headed in the right direction, we're looking for people who understand winning is a team sport, who value and seek to learn from our team's diverse experiences and backgrounds, who welcome a challenge and take risks in the pursuit of creating better outcomes for our customers, and who can, at any given time, step back to laugh and have some fun. What You'll Do Provide legal support for our global insurance carrier business unit, including sales, service and product teams Draft, review, and negotiate a wide variety of B2B SaaS agreements, including MSAs, professional services agreements, partnerships and data processing agreements Represent legal and compliance with product development activities Identify compliance issues and engage with appropriate subject matter experts to resolve when necessary Manage disputes, litigation, and other matters Partner with the business to help achieve strategic goals by identifying and implementing process improvements as well as opportunities for innovative delivery of legal support We're Excited to Learn More About You Your experience may include: 5 years of experience either at a law firm or enterprise SaaS software company Significant experience drafting and negotiating B2B SaaS-related agreements with enterprise customers Experience negotiating data privacy and artificial intelligence contractual terms Additional favorable experience: Insurance industry International operations Employment law Intellectual property Payments Credentials required: JD and any state bar admission in good standing We know that talent comes from all backgrounds and experience levels. We encourage military members and their spouses as well as candidates without degrees or a background in tech to apply! When You Join Team Applied, You Can Expect: A culture that values who you are and recognizes that you aren't just an employee; you are a teammate, and you matter. We thrive on the benefits of our different experiences and celebrate the uniqueness our teammates bring to work with them every day. We flex our time together, collaborating remotely and in-person to empower our teams to work in the ways that work best for them. A comprehensive benefits and compensation package centered on our teammates' physical, financial and mental wellness, helping them to bring their best to work every day: Medical, Dental, and Vision Coverage Holiday and Vacation Time Health & Wellness Days A Bonus Day for Your Birthday Our targeted starting base salary in the United States for this position ranges from $160,000 - $200,000. To determine a new team member's starting pay, we consider a variety of factors, including someone's depth, breadth, and variety of experience, skills, and responsibilities. Depending on the role, team members may also be eligible to participate in additional compensation plans such as bonus and commission. Your Security Matters: Our candidates' personal information and online safety are top of mind for us. At Applied, we proactively protect your personal information and only communicate with candidates via a ************************** email or through our official careers portal. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers. EEO Statement Applied Systems is proud to be an Equal Employment Opportunity Employer. Diversity and Inclusion is a business imperative and is a part of building our brand and reputation. At Applied, we don't discriminate, and we are committed to recruit, develop, retain, and promote regardless of race, religion, color, national origin, sexual orientation, gender identity, disability, age, veteran status, and other protected status as required by applicable law. #LI-remote #LI-US

Shape the Industry and Your Career At Cytora, now an Applied Systems company, we're transforming how insurers and brokers connect, operate, and grow. Our AI-powered platform is driving smarter decisions, greater efficiency, and seamless collaboration across the global insurance ecosystem. As we accelerate digital transformation, we're looking for curious, collaborative minds ready to help shape what's next. If you're energized by innovation and inspired by impact, your future starts here. Position Overview We're looking for a Client Executive to join our Cytora account management team in North America. You'll work alongside teammates who value diverse perspectives, embrace bold thinking, and rally around shared goals. This role offers the chance to solve meaningful challenges, contribute to cutting-edge AI solutions, and grow in a culture that celebrates both individual and team success. What You'll Do Manage a book of strategic carrier/broker accounts and be the primary post-sale point of contact. Understand each customer's underwriting and claims workflows and identify where Cytora fits; drive adoption by showing how Cytora becomes part of that day-to-day process. Track adoption and total contract utilization against targets; flag gaps and execute on actions to drive utilization. Broaden the support network within each client by identifying and developing new relationships from senior stakeholders to project teams across underwriting, operations and IT. Run QBRs / executive business reviews to ensure strategic alignment with each client, prove value delivered and align on mid-term partnership expansion plans. Identify competitive/attrition risks early and drive recovery plans; document discovery that informs renewal and expansion strategy. Create references and stories (case studies, joint talks) as wins land; partner with Marketing to amplify outcomes. Multithread senior relationships (CUO, CIO, UW Ops, IT) and run focused platform walk‑throughs; explain LLMs, data flows, and APIs in plain language tied to underwriting/ops value. Travel as needed (up to 50%) for onsite workshops, enablement, QBRs, and executive sessions. What You Bring 10+ years in Account Management / Customer Success in commercial insurance with insurance/Insurtech experience. Strong relationship management skills - you can build trusted senior relationships (underwriting, operations, IT) and you're comfortable leading QBRs / exec readouts. Workflow-minded: you can sit with a customer, understand how submissions/intake/triage works today, and show where Cytora fits so it becomes part of the daily process. Product & AI fluent: able to deliver targeted demos and communicate clearly about LLMs, data flows, and APIs-always connecting tech to underwriting/ops value. Cross‑functional orchestrator: partners smoothly with Sales, Delivery, Support, Security, and Legal on escalations and expansions. Bachelor's degree or equivalent experience. Why Cytora We're building the future of insurance and we're doing it together. At Cytora, now an Applied Systems company, we're driven by a shared mission to transform the industry through AI-powered solutions that deliver smarter decisions, stronger connections, and better outcomes. We foster a culture that values who you are and recognizes that you're more than your role: you're a teammate, and you matter. We thrive on the strength of our diverse experiences and celebrate the uniqueness each person brings to work every day. We believe flexibility fuels performance. Whether remote, hybrid, or in-office, we empower our teams to work in ways that work best for them. Here's what you can expect when you join us: Competitive salary + OTE. Flexible working and remote options. Professional development budget & conference access. Annual company retreats. A mission-driven culture that puts people first. Learn more about the people behind our products at ************************************* Location US based with travel within North America. EEO Statement Applied Systems is proud to be an Equal Employment Opportunity Employer. Diversity and Inclusion is a business imperative and is a part of building our brand and reputation. At Applied, we don't discriminate, and we are committed to recruit, develop, retain, and promote regardless of race, religion, color, national origin, sex, sexual orientation, gender identity, disability, age, veteran status, and other protected status as required by applicable law. #LI-Remote

The Junior LMS Administrator maintains and supports the learning management system (LMS) to meet regulatory compliance needs and ensure data accuracy and integrity. The LMS serves both our internal Laserfiche employees and our Laserfiche users, so this role requires an understanding of organizational units in the LMS and the associated division(s). This role manages the L&D inboxes for internal employees and external users and performs administrative functions within the LMS. The Junior LMS Administrator works closely with the L&D team to support the team's use of the LMS and collaborates with stakeholders as needed, especially to provide training-related metrics. Location: Hybrid: Three days per week (Tuesday, Wednesday and Thursday) in-office in Long Beach, CA Remote work from home on Mondays and Fridays About Role - Essential Functions: Manages LMS functions which include monitoring course content, course completions, and evaluation processes to ensure processes are completed within given timeframes Creates learning objects in the system, including but not limited to online eLearning classes, instructor-led training, videos, curricula, and PDFs/materials Maintains data integrity rules and processes for the LMS Investigates and resolves any data or system inconsistencies or discrepancies Compiles metrics for monthly usage reporting and training content adoption Provides ongoing technical support to the learning management system Works with members of L&D and stakeholders to ensure proper setup and system support for learning activities within the LMS Manages training-related purchase order requests Manage the [email protected] inbox for end users and the [email protected] inbox for employees About You - Essential Qualifications: Proficiency in Windows, including Microsoft Word, Excel, Outlook, and PowerPoint Strong attention to detail and data accuracy Ability to effectively communicate with vendor's software support staff regarding system specific issues Ability to establish and maintain effective and cooperative working relationships with members of L&D and stakeholders Preferred Education and Experience: Bachelor's Degree Experience with online learning management systems Familiarity with Cornerstone OnDemand (CSOD) Familiarity with Learning & Development processes The salary range varies, and pay is based on several factors including but not limited to education, certifications (if applicable), candidate's geographic region, job-related knowledge, skills, and years of experience amongst other factors. Range: $60,000 - $75,000 per year Perks & Benefits at a Glance Generous time off: 15 Days of Vacation 3 Floating Holidays 2 Paid Volunteer Days 9 Paid Holidays Hybrid Work Environment Free Parking: covered and EV charging stations Various 401 (k) Investment Options and Generous Company Match HMO and PPO Medical Care Options (Employees are fully covered under HMO) About Us: Laserfiche is a leading enterprise platform that helps organizations digitally transform operations and manage their content with AI-powered solutions. Through scalable workflows, customizable forms, no-code templates and AI-enabled capabilities, the Laserfiche document management platform accelerates how business gets done. Trusted by organizations of all sizes-from startups to Fortune 500 enterprises-Laserfiche empowers teams to boost productivity, foster collaboration, and deliver a superior customer experience at scale. Headquartered in Long Beach, California, Laserfiche operates globally, with offices across North America, Europe, and Asia. Learn more about our team here. Laserfiche complies with all Equal Opportunity and Affirmative Action regulations. Laserfiche makes all employment decisions - such as recruiting, hiring, training, promotion, compensation, professional development practices, discipline and termination - without regard to race, religion, color, national origin, ancestry, citizenship, sex, pregnancy, age, creed, physical or mental disability, medical condition, genetic characteristic, marital status, veteran status, gender identity/expression, sexual orientation or any other characteristic protected by law, except as may be permitted by law. Laserfiche provides reasonable accommodations for applicants with disabilities upon request. For more information, please contact Talent Acquisition at ************************************* ************. Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, and the Los Angeles Fair Chance Initiative for Hiring Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, meet client expectations, standards, and accompanying requirements, and safeguard business operations and company reputation. #LI-Hybid

Description Laserfiche is hiring a bilingual Sales Development Representative (SDR) to help fuel growth by identifying and qualifying potential customers while generating new business opportunities through outbound prospecting, inbound inquiries, and marketing campaigns. As the first point of contact for prospective clients, the SDR will play a key role in driving sales by engaging leads, uncovering business needs, and setting meetings for our Direct and Channel Sales teams. This role is critical to building a healthy pipeline and ensuring that initial interest is converted into qualified opportunities for the sales organization. The SDR will work closely with Marketing and Sales to refine targeting strategies, deliver feedback on messaging and campaigns, and maintain clean, accurate records in Salesforce. By combining persistence, organization, and a collaborative spirit, this role sets the stage for long-term customer relationships and company growth. Location: Hybrid: Three days per week (Tuesday, Wednesday and Thursday) in-office in Long Beach, CA Remote work from home on Mondays and Fridays About the Role - Key Responsibilities Lead Identification & Qualification Source new business opportunities through cold calling, marketing-qualified leads (MQLs), inbound inquiries, and campaign-generated interest. Conduct targeted email outreach and phone calls to engage potential clients and assess fit. Meeting Scheduling Qualify leads through discovery calls and coordinate meetings with Direct and Channel Sales teams. Ensure timely follow-up and calendar alignment across stakeholders. Client Database Management Maintain accurate records of all interactions and account details in Salesforce. Uphold Salesforce hygiene standards, including next steps, contact roles, and opportunity stage logic. Cross-Functional Collaboration Partner with Marketing and Sales to refine lead generation strategies and campaign execution. Share feedback loops to improve targeting, messaging, and conversion rates. Continuous Improvement Regularly refine outreach techniques, objection handling, and qualification criteria. Participate in coaching sessions and enablement programs to improve performance and efficiency. About You - Essential Qualifications Proficiency in both English and Spanish Bachelor's degree in business, Marketing, or a related field 1-2 years of experience in a sales development or lead generation role Experience in the SaaS industry is a plus Excellent communication skills, both verbal and written Strong organizational skills and attention to detail Ability to handle rejection and maintain a positive attitude Proficiency in using CRM software (Salesforce preferred) and other sales tools Ability to work independently and as part of a team Basic understanding of the sales process and lead generation techniques Proven track record of meeting or exceeding lead generation targets The salary range varies, and pay is based on several factors including but not limited to education, certifications (if applicable), candidate's geographic region, job-related knowledge, skills, and years of experience amongst other factors. Range: $55,000 - $65,000 per year Perks & Benefits at a Glance Generous time off: 15 Days of Vacation 3 Floating Holidays 2 Paid Volunteer Days 9 Paid Holidays Various 401 (k) Investment Options and Generous Company Match HMO and PPO Medical Care Options (Employees are fully covered under HMO) Applicants must be authorized to work for Laserfiche in the United States on a full-time basis without the need for employer sponsorship. We are unable to sponsor new employment visas, or take over sponsorship of existing employment visas, at this time. About Us Laserfiche is a leading enterprise platform that helps organizations digitally transform operations and manage their content with AI-powered solutions. Through scalable workflows, customizable forms, no-code templates and AI-enabled capabilities, the Laserfiche document management platform accelerates how business gets done. Trusted by organizations of all sizes-from startups to Fortune 500 enterprises-Laserfiche empowers teams to boost productivity, foster collaboration, and deliver a superior customer experience at scale. Headquartered in Long Beach, California, Laserfiche operates globally, with offices across North America, Europe, and Asia. Learn more about our team here. Laserfiche complies with all Equal Opportunity and Affirmative Action regulations. Laserfiche makes all employment decisions - such as recruiting, hiring, training, promotion, compensation, professional development practices, discipline and termination - without regard to race, religion, color, national origin, ancestry, citizenship, sex, pregnancy, age, creed, physical or mental disability, medical condition, genetic characteristic, marital status, veteran status, gender identity/expression, sexual orientation or any other characteristic protected by law, except as may be permitted by law. Laserfiche provides reasonable accommodations for applicants with disabilities upon request. For more information please contact Talent Acquisition at *********************************** or ************. #LI-Hybrid

Amazing Career Moments Happen Here Transforming the insurance industry is ambitious, we know. That's why at Applied, we're building a team that shows up every day ready to learn, willing to try new things, and driven to deliver innovative software and services that make us indispensable to our customers - all within a culture built on values that make us indispensable to each other too. With 40+ years of experience in the Insurtech game, we're not only redefining what's achievable, we're also creating a place where amazing career moments are made possible. Position Overview We're searching for an Implementation Consultant, Accounting to join our Solution Services team in a remote capacity. To keep us headed in the right direction, we're looking for people who understand winning is a team sport, who value and seek to learn from our team's diverse experiences and backgrounds, who welcome a challenge and take risks in the pursuit of creating better outcomes for our customers, and who can, at any given time, step back to laugh and have some fun. What You'll Do Assist in transitioning accounting data into Applied Epic Support clients with making accounting related configuration decisions as well as managing associated workflows related to the financial transition Work with customers to gather requirements, assess needs, and provide guidance on best practices and workflows to meet business needs Proactively communicate with customers and internal teams to deliver high-quality implementations Partner with project leadership and other team members to ensure completion of all deliverables across the project Build strong, productive relationships with customers and keep them on track toward achieving mutual goals Uphold a strong working knowledge of accounting and accounting related workflows in Epic Maintain thorough documentation of customer interactions, tasks completed, project status, and action items Manage multiple priorities and perform well in a fast-paced environment while maintaining a high level of quality and client satisfaction Develop and maintain excellent knowledge of company products, usage, and other features We're Excited to Learn More About You Your experience may include: 5+ years of experience in an accounting related position; knowledge of the insurance industry ideal 2+ years working with Applied Epic or similar software Bachelor's degree or equivalent work experience You may have other skills or credentials, including: Demonstrated communication, analytical, and problem-solving skills Highly organized and can handle multiple projects concurrently We know that talent comes from all backgrounds and experience levels. We encourage military members and their spouses as well as candidates without degrees or a background in tech to apply! When You Join Team Applied, You Can Expect: A culture that values who you are and recognizes that you aren't just an employee; you are a teammate, and you matter. We thrive on the benefits of our different experiences and celebrate the uniqueness our teammates bring to work with them every day. We flex our time together, collaborating remotely and in-person to empower our teams to work in the ways that work best for them. A comprehensive benefits and compensation package that centers our teammates and helps them to bring their best to work every day: Medical, Dental, and Vision Coverage Holiday and Vacation Time Health & Wellness Days A Bonus Day for Your Birthday Learn more about the people behind our products at **************************************************** The position is existing and the total anticipated annual compensation range for a new team member's starting pay will be determined based on the level as well as consideration for a variety of factors, including the new team member's depth, breadth, and variety of experience, skills, and responsibilities. The total anticipated annual compensation range is $75,000 - $110,000 USD which includes starting base salary and, where applicable, variable or incentive pay. Your Security Matters: Our candidates' personal information and online safety are top of mind for us. At Applied, we proactively protect your personal information and only communicate with candidates via a ************************** email or through our official careers portal. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers. EEO Statement Applied Systems is proud to be an Equal Employment Opportunity Employer. Diversity and Inclusion is a business imperative and is a part of building our brand and reputation. At Applied, we don't discriminate, and we are committed to recruit, develop, retain, and promote regardless of race, religion, color, national origin, sexual orientation, gender identity, disability, age, veteran status, and other protected status as required by applicable law. #LI-Remote #LI-US

Description Laserfiche is seeking a Senior Director of Professional Services to lead our global Professional Services team. This senior leadership role is responsible for overseeing a team of project managers and solution engineers who deliver high-quality, customer-focused implementations and integrations of the Laserfiche software platform. The ideal candidate will drive operational excellence, ensure predictable and scalable project delivery, and create measurable value for both our customers and the business. This role plays a critical part in shaping customer experience, aligning services delivery with strategic business objectives, and supporting long-term customer success. Location: Hybrid: Three days per week (Tuesday, Wednesday and Thursday) in-office in Long Beach, CA Remote work from home on Mondays and Fridays Ability to travel 25% About the Role - Key Responsibilities: Provide strategic leadership and direction for the Professional Services team, including project managers and solution engineers, to exceed expectations in project delivery, revenue and profit margin targets, operational excellence and customer satisfaction. Define and scale best practices, methodologies, and standards for project delivery, ensuring predictable, scalable, and high value outcomes. Partner with Sales, Finance and product teams to support the full customer lifecycle, from solution design through implementation and ongoing adoption. Oversee the planning, prioritization, and execution of client implementation projects, ensuring adherence to scope, contractual obligations and are within or below budget. Ensure services are delivered efficiently and cost-effectively, optimizing resources and maximizing profitability. Establish and track key metrics to monitor the success of service delivery teams and projects, utilization rates, and customer outcomes. Mentor, coach, and develop team members to build a high-performing, customer-focused professional services organization. Serve as an escalation point for critical projects, working directly with customers to resolve challenges and maintain long-term relationships. Oversee resource allocation and capacity planning to meet current and forecasted demand. Contribute to the strategic vision of Laserfiche by providing customer insights and feedback to inform product roadmap and service offerings. About You - Essential Qualifications: Demonstrated success in managing teams of project managers and/or solution implementation engineers in a technology-driven environment. Proven track record of delivering complex, large-scale technology projects on time and within budget. Exceptional leadership and people management skills, with an emphasis on coaching, development, and team building. Strategic thinking and business acumen, with the ability to develop and execute a services strategy that aligns with company goals. Excellent executive presence and client-facing communication skills, with the ability to manage C-level relationships. Proven expertise in managing SaaS business teams, implementing best practices and customer success principles. Strong analytical and problem-solving skills, with experience using data to inform decision making and improve operational performance. Bachelor's degree in business, Computer Science, Engineering, or related field. 10+ years in professional role, including at least 5 years in a leadership role in services, consulting or customers success in a SaaS organization. The salary range varies, and pay is based on several factors including but not limited to education, certifications (if applicable), candidate's geographic region, job-related knowledge, skills and years of experience amongst other factors. $220,000 - $275,000 per year Perks & Benefits at a Glance Generous time off: 15 Days of Vacation 3 Floating Holidays 2 Paid Volunteer Days 9 Paid Holidays Hybrid Work Environment Free Parking: covered and EV charging stations Various 401 (k) Investment Options and Generous Company Match HMO and PPO Medical Care Options Applicants must be authorized to work for Laserfiche in the United States on a full-time basis without the need for employer sponsorship. We are unable to sponsor new employment visas, or take over sponsorship of existing employment visas, at this time. About Us: Laserfiche is a global leader in intelligent document management and business process automation, dedicated to helping organizations drive digital transformation. Headquartered in Long Beach, California, Laserfiche empowers businesses of all sizes-from dynamic startups to Fortune 500 enterprises-to accelerate productivity, improve collaboration, and deliver exceptional customer experiences. Through scalable workflows, customizable digital forms, and AI-powered automation, the Laserfiche platform enables teams to simplify complex processes and operate with greater efficiency. Our no-code solutions empower employees to innovate, adapt quickly, and make data-driven decisions that move their organizations forward. With a strong global presence and offices across North America, Europe, and Asia, Laserfiche is recognized for its commitment to innovation, quality, and customer success. Our people-first culture fosters professional growth, continuous learning, and collaboration-making Laserfiche a place where talented individuals can shape the future of digital enterprise technology. Learn more about our team here. Laserfiche complies with all Equal Opportunity and Affirmative Action regulations. Laserfiche makes all employment decisions - such as recruiting, hiring, training, promotion, compensation, professional development practices, discipline and termination - without regard to race, religion, color, national origin, ancestry, citizenship, sex, pregnancy, age, creed, physical or mental disability, medical condition, genetic characteristic, marital status, veteran status, gender identity/expression, sexual orientation or any other characteristic protected by law, except as may be permitted by law. Laserfiche provides reasonable accommodations for applicants with disabilities upon request. For more information, please contact Talent Acquisition at *********************************** or ************. Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, and the Los Angeles Fair Chance Initiative for Hiring Ordinance, we will consider qualified applicants with arrest and conviction records. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, meet client expectations, standards, and accompanying requirements, and safeguard business operations and company reputation. #LI-Hybrid

Amazing Career Moments Happen Here Transforming the insurance industry is ambitious, we know. That's why at Applied, we're building a team that shows up every day ready to learn, willing to try new things, and driven to deliver innovative software and services that make us indispensable to our customers - all within a culture built on values that make us indispensable to each other too. With 40+ years of experience in the insurtech game, we're not just redefining what's achievable, we're creating a place where amazing career moments are made possible. Position Overview We're seeking an Architect and in this role you will provide technical guidance and contribute to Applied's product vision by providing insights for technical design decisions. At Applied, Architects provide and maintain standards leveraged across software development teams to ensure our software products are highly scalable and performant with a technical design allowing for future innovation. What You'll Do Provide architectural guidance across complex development projects and recommend ways to improve reliability, efficiency, and quality Collaborate with enterprise architecture team when needed to ensure the application design aligns with the broader architecture blueprint Utilize advanced knowledge of system flows and develop standards for coding, testing, debugging, and implementation Present in-depth analysis to define issues and develop innovative solutions Develop proofs of concept to demonstrate efficacy of proposed solutions Champion architectural standards by identifying concerns and steps for addressing issues with scalability, data integrity, and security Evaluate and recommend software technologies fit to purpose Create technical documentation representing the application architecture, design steps, engineering best practices, integration processes, and testing procedures Provide technical feedback in code reviews to ensure consistent quality Contribute to product design meetings to ensure clear technical direction Provide guidance through mentorship programs and collaborate with leaders to support ongoing development of skills and knowledge across the team We're Excited to Learn More About You We're looking for someone who: Has the ability to work from an Applied Systems office or 100% remotely Your experience should include some or all of the following: 5+ years of software development experience, including cloud native development with Golang, React, SQL, OpenAPI, Temporal, Google Cloud Platform (GCP) Practical experience building services for high volume, fault tolerance, reliability, and asynchronous design patterns Knowledge of API design and development, including RESTful principles Experience in microservices development with containerization and orchestration technologies, such as Docker and Kubernetes Demonstrated problem-solving skills with the ability to troubleshoot complex issues and think creatively to identify solutions Experience assessing the downstream impact of design decisions across complex product ecosystems, including new product areas and existing product areas Track record of success working across business units to refine and breakdown requirements into actionable development stories Experience with the Agile Scrum or Kanban methodologies Bachelor's degree in computer science or related field, or equivalent experience We know that talent comes from all backgrounds and experience levels. We encourage military members and their spouses as well as candidates without a degree or a background in tech to apply! Location Candidate will need to reside in North America, working arrangement will be remote. When You Join Team Applied, You Can Expect: A culture that values who you are and recognizes that you aren't just an employee; you are a teammate, and you matter. We thrive on the benefits of our different experiences and celebrate the uniqueness our teammates bring to work with them every day. We flex our time together, collaborating remotely and in-person to empower our teams to work in the ways that work best for them. A comprehensive benefits and compensation package that centers our teammates and helps them to bring their best to work every day: Medical, Dental, and Vision Coverage Holiday and Vacation Time Health & Wellness Days A Bonus Day for Your Birthday Learn more about the people behind our products at **************************************************** Our targeted starting base salary in the United States for this position ranges from $60,000 - $175,000. To determine a new team member's starting pay, we consider a variety of factors, including someone's depth, breadth, and variety of experience, skills, and responsibilities. Depending on the role, team members may also be eligible to participate in additional compensation plans such as bonus and commission. Your Security Matters: Our candidates' personal information and online safety are top of mind for us. At Applied, we proactively protect your personal information and only communicate with candidates via a ************************** email or through our official careers portal. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers. EEO Statement Applied Systems is proud to be an Equal Employment Opportunity Employer. Diversity and Inclusion is a business imperative and is a part of building our brand and reputation. At Applied, we don't discriminate, and we are committed to recruit, develop, retain, and promote regardless of race, religion, color, national origin, sexual orientation, gender identity, disability, age, veteran status, and other protected status as required by applicable law. #LI-Remote

Amazing Career Moments Happen Here Transforming the insurance industry is ambitious, we know. That's why at Applied, we're building a team that shows up every day ready to learn, willing to try new things, and driven to deliver innovative software and services that make us indispensable to our customers, all within a culture built on values that make us indispensable to each other too. With 40+ years of experience in the Insurtech industry, we're not just redefining what's achievable; we're creating a place where amazing career moments are made possible. Position Overview Ivans, a worldwide leader in insurance technology and a division of Applied Systems, Customer Implementation Specialist with a background in Data Translation to join our Ivans Services organization. We are looking for a candidate with a strong data translation background who wants to utilize that experience to help bring our data interface solutions to the market. As a Systems Specialist, you will map and translate customer data to ACORD standards, primarily using XSLT stylesheet transformations. This work will involve interacting with customers to gather and analyze business requirements, validate data received from the customer, implement a solution per the defined requirements, resolve defects, and support the broader Ivans team in successfully bringing the customer through the pilot and into general release. You will also support internal efforts to improve processes and implement feature enhancements for our solutions. What You'll Do Work with customers and Ivans internal resources to scope and implement data translations, using XSLT, primarily for enabling those customers to deliver insurance data to their retail agents. Provide data requirements support, best practices guidance, and defect review for customers implementing Ivans' API Proactively communicate and collaborate with external and internal customers We're looking for someone who: Can work remotely or from an Applied Systems office. Ability to travel. We're Excited to Learn More About You Your experience may include: XSLT data translation/transformation experience Experience working with XML and JSON data structures Familiarity with APIs Ability to manage multiple projects over multiple months Strong code management skills, including experience in branching, reviewing, and deploying code Great communication skills (oral and written) Strong analytical skills to support: Scoping and implementation of customer requirements Quality assurance testing of data resulting from a project Performing root cause analysis of defects Strong client service skills Property & Casualty Insurance industry knowledge Bachelor's degree or equivalent work experience in the areas of Business Administration or related field You may have other skills or credentials, including: Experience working with flat-file data structures ACORD standards knowledge Experience with the following tools: Git/GitLab JIRA Oxygen Postman We know that talent comes from all backgrounds and experience levels. We encourage military members and their spouses, as well as candidates without a degree or a background in tech, to apply! When You Join Team Applied, You Can Expect: A culture that values who you are and recognizes that you aren't just an employee; you are a teammate, and you matter. We thrive on the benefits of our different experiences and celebrate the uniqueness our teammates bring to work with them every day. We flex our time together, collaborating remotely and in-person to empower our teams to work in the ways that work best for them. A comprehensive benefits and compensation package that centers our teammates and helps them to bring their best to work every day: Medical, Dental, and Vision Coverage Holiday and Vacation Time Health & Wellness Days A Bonus Day for Your Birthday Learn more about the people behind our products at **************************************************** Your Security Matters: Our candidates' personal information and online safety are top of mind for us. At Applied, we proactively protect your personal information and only communicate with candidates via a ************************** email or through our official careers portal. Recruiters will never request payments, ask for financial account information, or sensitive information like social security numbers. EEO Statement Applied Systems is proud to be an Equal Employment Opportunity Employer. Diversity and Inclusion is a business imperative and is a part of building our brand and reputation. At Applied, we don't discriminate, and we are committed to recruit, develop, retain, and promote regardless of race, religion, color, national origin, sexual orientation, gender identity, disability, age, veteran status, and other protected status as required by applicable law. #LI-Remote or #LI-Hybrid

Are you a strategic leader with a passion for IT service delivery and lifecycle program management? We are seeking a Program Manager to oversee and drive the successful delivery of IT services within customer IT lifecycle programs. This role ensures efficiency, quality, and alignment with business objectives while managing service-related processes, stakeholder engagement, and continuous improvement initiatives. The ideal candidate combines strategic leadership with hands-on operational oversight-balancing high-level program management with the detail-oriented execution needed to navigate system constraints (ServiceNow) and customer-specific business rules. We are looking for someone who will: Take ownership of program success Deep-dive into Excel data models and performance metrics Drive process improvement and service alignment This is a U.S.-based remote position. The work hours are from 8:30a - 5:30p. Eastern time. Our benefit offerings include Medical, Dental, and Vision Insurance, 401k with Compnay match and PTO. This position involves working on client accounts that require U.S. Citizenship. This includes both on-site visits to secure locations and remote work related to those accounts. Key Responsibilities IT Service Delivery & Operations Oversee end-to-end IT service delivery for the PCaaS program, including order processing, customer support and strategic initiatives. Ensure compliance with customer business rules, SLAs, and audit requirements. Manage inventory, returns, and B Stock redeployment to maximize cost savings and efficiency. Ensuring accurate order processing, ticket reconciliation, and reporting. Develop and refine ServiceNow workflows for fulfillment, returns, and queue management, ensuring accurate asset record creation and updates. Implement IT service management best practices to drive operational efficiency. Monitor service performance metrics and drive continuous improvement efforts. Data, Reporting & Continuous Improvement Build and maintain Excel data models, pivot tables, dashboards, and tracking tools to manage KPIs, scope, and schedules. Reconcile data across ServiceNow, ERP, and customer CMDBs to ensure accuracy. Produce customer-facing reports, including PMRs, QBRs, and executive summaries. Identify gaps, risks, and process inefficiencies; implement improvement and automation initiatives where possible. Create repeatable project plans with clear milestones, workstreams, and stakeholder responsibilities. Stakeholder & Customer Engagement Serve as the primary liaison between Future Tech, customers, depots, and third-party partners. Provide timely communication on ticket status, order fulfillment, and returns management. Facilitate regular stakeholder meetings, gather feedback, and align services with evolving business needs. Act as an escalation point for ServiceNow or ERP workflow issues that impact execution. Team Leadership & Development Lead and mentor queue managers, order processors, depot managers, and technical specialists. Ensure teams are trained on both customer-specific business rules and industry best practices. Set clear goals, conduct performance reviews, and foster a culture of accountability and continuous improvement. Service Management & Compliance Implement ITIL-based frameworks for incident, problem, and change management. Ensure IT service operations comply with organizational policies, security standards, and customer regulations. Oversee break/fix, warranty management, and asset lifecycle processes. Develop streamlined processes for cancellations, repairs, refurbishments, and disposal, including certificates of destruction and audit reporting. Innovation & Optimization Continuously assess service performance, implementing technology and process improvements. Stay informed on emerging IT service and PCaaS trends, leveraging them to enhance program delivery. Qualifications & Requirements Experience 5+ years of experience in IT service delivery, program management, or PC lifecycle services, with a strong focus on global operations and customer engagement. Proven ability to manage both high-level strategy and detailed operational execution. Hands-on experience with ServiceNow workflows and ERP processes (or similar systems). Strong background in reporting, data analysis, and executive-level communication. This position involves working on client accounts that require U.S. Citizenship. This includes both on-site visits to secure locations and remote work related to those accounts. Education & Certifications Bachelor's degree. ITIL Foundation certification (preferred). PMP certification is a plus. Skills & Proficiencies Advanced Microsoft Excel (pivot tables, VLOOKUP, data modeling). Familiarity with asset lifecycle logistics. Strong leadership and stakeholder management skills, with the ability to translate technical complexity into business insight. Analytical, detail-oriented, and able to thrive in high-pressure environments. Customer-focused mindset with a commitment to continuous improvement. About Future Tech Enterprise, Inc. Future Tech Enterprise, Inc. is a recognized leader in delivering enterprise IT solutions and services to commercial, federal, and global clients. We are proud partners with technology innovators such as Dell Technologies, NVIDIA, Dell, Cisco, and others, helping our customers transform operations and drive digital modernization. Why Join Future Tech Influence the future of a rapidly evolving enterprise technology leader. Collaborate with industry giants and public sector innovators to co-create impactful solutions. Enjoy a dynamic, entrepreneurial culture with a clear executive mandate for innovation. #LI-Remote Employment decisions at Future Tech Enterprise, Inc. will be based on merit, qualifications, and abilities. Future Tech Enterprise, Inc. does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.

Amazing Career Moments Happen Here Transforming the insurance industry is ambitious, we know. That's why at Applied, we're building a team that shows up every day ready to learn, willing to try new things, and driven to deliver innovative software and services that make us indispensable to our customers - all within a culture built on values that make us indispensable to each other too. With 40+ years of experience in the Insurtech game, we're not just redefining what's achievable, we're creating a place where amazing career moments are made possible. Position Overview Applied Systems, Inc., a worldwide leader in insurance technology, is currently searching for a Sales Consultant - Illinois & Michigan to be the leading force in hunting for new business to expand our footprint. Sales Consultants are responsible for hunting new logos and 100% of your time will be spent selling enterprise business solutions to new accounts, which will consist of independent insurance agencies with 10-199 users. Sales Consultants work closely with our knowledgeable team of Solution Consultants to create business plans that will show how our SaaS and cloud-computing products can allow potential clients to reach their goals more efficiently and effectively. As a Sales Consultant with Applied Systems, you will hunt for new business, and will be relied upon to prospect, cold call, open doors, set appointments, and ultimately close the sale. This is a full-time, base plus commission role with an uncapped compensation structure, required travel within Illinois and Michigan geographic territory. What You Will Do Representing Applied Systems at industry events and tradeshows Follow up on additional leads provided by our Business Development Group in a timely fashion Work with sales team and management to identify new target areas and opportunities Maintain customer relationship after sale to cultivate referral base Meet and engage prospective clients in a consultative approach to win New Logo business. We're Excited to Learn More About You 5+ years successful outside sales B2B required; SaaS Sales, business-to-business technology solution sales experience and/or business development experience preferred Formal solution sales training highly preferred Self-starter and motivated individual who is disciplined, creative, and independent A valid driver's license and safe driving record is required Salesforce, or CRM experience is preferred Ability to work 100% remotely, home office in Illinois or Michigan required Travel up to 50% within assigned territory Bachelor's degree in business, sales, or marketing, or equivalent work experience We know that talent comes from all backgrounds and experience levels. We encourage military members and their spouses as well as candidates without a degree or a background in tech to apply! When You Join Team Applied, You Can Expect: A culture that values who you are and recognizes that you aren't just an employee; you are a teammate, and you matter. We thrive on the benefits of our different experiences and celebrate the uniqueness our teammates bring to work with them every day. We flex our time together, collaborating remotely and in-person to empower our teams to work in the ways that work best for them. A comprehensive benefits and compensation package that centers our teammates and helps them to bring their best to work every day: Medical, Dental, and Vision Coverage Holiday and Vacation Time Health & Wellness Days A Bonus Day for Your Birthday Our targeted starting base salary in the United States for this position ranges from $90,000 - $120,000. To determine a new team member's starting pay, we consider a variety of factors, including someone's depth, breadth, and variety of experience, skills, and responsibilities. Depending on the role, team members may also be eligible to participate in additional compensation plans such as bonus and commission. Learn more about the people behind our products at **************************************************** Your Security Matters: Our candidates' personal information and online safety are top of mind for us. At Applied, we proactively protect your personal information and only communicate with candidates via a ************************** email or through our official career's portal. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers. EEO Statement Applied Systems is proud to be an Equal Employment Opportunity Employer. Diversity and Inclusion is a business imperative and is a part of building our brand and reputation. At Applied, we don't discriminate, and we are committed to recruit, develop, retain, and promote regardless of race, religion, color, national origin, sexual orientation, gender identity, disability, age, veteran status, and other protected status as required by applicable law. #LI-Remote

Amazing Career Moments Happen Here Transforming the insurance industry is ambitious, we know. That's why at Applied, we're building a team that shows up every day ready to learn, willing to try new things, and driven to deliver innovative software and services that make us indispensable to our customers - all within a culture built on values that make us indispensable to each other too. With 40+ years of experience in the Insurtech game, we're not just redefining what's achievable, we're creating a place where amazing career moments are made possible. Position Overview We're searching for an Associate Customer Support Technician to join our outstanding Support team in this Remote work opportunity. In this position, you will assist our customers with any questions or problems they may have regarding software, hardware, or any other products purchased from our company. You will provide friendly, informed, and efficient customer service via telephone, Internet chat, and email. To keep us headed in the right direction, we're looking for people who understand winning is a team sport, who value and seek to learn from our team's diverse experiences and backgrounds, who welcome a challenge and take risks in the pursuit of creating better outcomes for our customers, and who can, at any given time, step back to laugh and have some fun. What You'll Do Answer real-time customer phone, email or chat inquiries related to questions or problems customers are encountering with our software applications Triage and troubleshoot problems with customers to understand and document the nature of such problems Focus on problem resolution while providing effective, proficient customer service in a professional and courteous manner Communicate and escalate issues you are unable to resolve to the proper level/area of customer support when necessary We're Excited to Learn More About You Your experience may include: 1+ years of customer service experience Strong written and verbal communication skills; strong telephone skills Experience working with technology and Microsoft applications You may have other skills or credentials, including: Experience in a real-time, customer support center; preferably supporting business-to-business services or technology of some kind A passion for problem-solving and providing a high level of customer care Confidence in interacting and learning about various technology applications, software, network infrastructure Experience with case management systems such as Salesforce, Freshdesk, Talkdesk, Jira etc. Location Candidate will need to reside in North America, working arrangement will be remote We know that talent comes from all backgrounds and experience levels. We encourage military members and their spouses, as well as candidates without a degree or a background in tech to apply! When You Join Team Applied, You Can Expect: A culture that values who you are and recognizes that you aren't just an employee; you are a teammate, and you matter. We thrive on the benefits of our different experiences and celebrate the uniqueness our teammates bring to work with them every day. We flex our time together, collaborating remotely and in-person to empower our teams to work in the ways that work best for them. A comprehensive benefits and compensation package that centers our teammates and helps them to bring their best to work every day: Medical, Dental, and Vision Coverage Holiday and Vacation Time Health & Wellness Days A Bonus Day for Your Birthday Our targeted starting base salary in the United States for this position ranges from $42,000 - $52,000. To determine a new team member's starting pay, we consider a variety of factors, including someone's depth, breadth, and variety of experience, skills, and responsibilities. Depending on the role, team members may also be eligible to participate in additional compensation plans such as bonus and commission. Learn more about the people behind our products at **************************************************** Your Security Matters: Our candidates' personal information and online safety are top of mind for us. At Applied, we proactively protect your personal information and only communicate with candidates via a ************************** email or through our official careers portal. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers. EEO Statement Applied Systems is proud to be an Equal Employment Opportunity Employer. Diversity and Inclusion is a business imperative and is a part of building our brand and reputation. At Applied, we don't discriminate, and we are committed to recruit, develop, retain, and promote regardless of race, religion, color, national origin, sexual orientation, gender identity, disability, age, veteran status, and other protected status as required by applicable law. #LI-Remote #LI-US

Future Tech is a recognized leader in advanced IT solutions, empowering organizations with cutting-edge technology to solve complex challenges and mission outcomes. We partner with both federal service integrators and commercial enterprises to design, implement, and support secure, scalable, and innovative technology ecosystems. We're seeking a Pre-Sales Engineering Leader to drive customer engagement, provide technical thought leadership across the OEM ecosystem, and deliver Future Tech solution and services capabilities. This is a full time, remote position, based out of the Washington D.C. area. Work hours are Monday - Friday, 8:30a - 5:30p Eastern time. Our benefit offerings include Medical, Dental, & Vision Insurance, 401k with company match, and PTO. This position will have responsibilities that include working on accounts that require United States Citizenship. As the Pre-Sales Engineering Leader, you'll oversee and mentor a team of highly skilled pre-sales engineers responsible for customer engagement, technical solution design, and proposal development. You will be the bridge between our sales organization, engineering teams, and customers - ensuring that our technology solutions meet the highest standards of performance, compliance, and innovation. This role requires someone with deep knowledge of federal government programs and a solid understanding of enterprise IT ecosystems - from cloud infrastructure and cybersecurity to AI, networking, and modern workplace technologies.Key Responsibilities Lead and develop a team of pre-sales engineers supporting both federal and enterprise customers. Oversee all technical engagement activities: discovery, architecture design, RFP responses, and demonstrations. Guide the team in crafting strategic, compliant, and scalable technology solutions that align with client missions and business goals. Collaborate with account executives to drive pipeline growth, customer satisfaction, and technical win rates. Maintain strong alignment with OEM and technology partners to ensure best-fit solutions. Stay current on federal acquisition processes, cybersecurity mandates, and emerging enterprise technologies. Champion continuous learning and professional development within the pre-sales team. Required Qualifications 10+ years in IT solution architecture, systems engineering, or pre-sales leadership. Deep understanding of federal government IT programs (DoD, Civilian, or IC) and procurement environments. Experience leading pre-sales teams across commercial enterprise accounts. Proven ability to lead complex solution design efforts involving cloud, cybersecurity, networking, and infrastructure. Exceptional communication and presentation skills, with the ability to articulate value at the C-suite and technical levels. Strong relationships with leading OEMs and technology partners. 50% travel required (Customer visits, Conferences, Corp. meetings, etc.) United States Citizenship is required. Preferred Qualifications Bachelor's degree in Computer Science, Engineering, or related field; MBA or technical certifications (AWS, Azure, CISSP, etc.) preferred. Demonstrated success building or transforming pre-sales organizations. Experience navigating both federal acquisition frameworks and commercial enterprise buying cycles About Future Tech Enterprise, Inc. Future Tech Enterprise, Inc. is a recognized leader in delivering enterprise IT solutions and services to commercial, federal, and global clients. We are proud partners with technology innovators such as Dell Technologies, NVIDIA, Dell, Cisco, and others, helping our customers transform operations and drive digital modernization. Why Join Future Tech Influence the future of a rapidly evolving enterprise technology leader. Collaborate with industry giants and public sector innovators to co-create impactful solutions. Enjoy a dynamic, entrepreneurial culture with a clear executive mandate for innovation. #LI-Remote Employment decisions at Future Tech Enterprise, Inc. will be based on merit, qualifications, and abilities. Future Tech Enterprise, Inc. does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.

Amazing Career Moments Happen Here Transforming the insurance industry is ambitious, we know. That's why at Applied, we're building a team that shows up every day ready to learn, willing to try new things, and driven to deliver innovative software and services that make us indispensable to our customers - all within a culture built on values that make us indispensable to each other too. With 40+ years of experience in the insurtech game, we're not just redefining what's achievable, we're creating a place where amazing career moments are made possible. Position Overview We're searching for a Sales Enablement Coordinator with a problem-solving mentality and “can do” attitude who can be the operational backbone of our Enablement team. Focused on driving revenue more effectively, the Sales Enablement team actions high-impact, strategic activities to equip the Sales organization with the education, resources and tools they need. In this role, you will manage talent deployment for sales engagements and will partner with the Enablement team to design, deliver, and measure high-impact training programs. You can live anywhere in the US, as you will work out of a home office and travel up to 10%. What You'll Do Resource sales engagements (virtual and onsite) in key market segments Administer new hire onboarding tasks Support the design, delivery, and ongoing oversight of Sales Enablement programs Support governance of internal Sales resource libraries, including identifying gaps, suggesting opportunities for improvement and providing updates Assist with special projects to improve the overall effectiveness of the Sales organization Coordinate sales trainings and meetings Ability to work 100% remotely, or from an Applied Systems office Available for up to 10% travel nationwide We're Excited to Learn More About You 1-3 years of project management experience 1-3 years of experience providing clerical and administrative support Strong task, time and project management skills Organized and analytical Strong, professional written, verbal and presentation skills High proficiency in the Microsoft Office suite Experience in education, scheduling and CRM tools ideal Bachelor's degree or equivalent work experience, ideally in sales or marketing We know that talent comes from all backgrounds and experience levels. We encourage military members and their spouses as well as candidates without a degree or a background in tech to apply! When You Join Team Applied, You Can Expect A culture that values who you are and recognizes that you aren't just an employee; you are a teammate, and you matter. We thrive on the benefits of our different experiences and celebrate the uniqueness our teammates bring to work with them every day. We flex our time together, collaborating remotely and in-person to empower our teams to work in the ways that work best for them. A comprehensive benefits and compensation package that centers our teammates and helps them to bring their best to work every day: Medical, Dental, and Vision Coverage Holiday and Vacation Time Health and Wellness Days A Bonus Day for Your Birthday Our targeted starting base salary in the United States for this position ranges from $50,000 - $55,000. To determine a new team member's starting pay, we consider a variety of factors, including someone's depth, breadth, and variety of experience, skills, and responsibilities. Depending on the role, team members may also be eligible to participate in additional compensation plans such as bonus and commission. Learn more about the people behind our products at: **************************************************** Your Security Matters Our candidates' personal information and online safety are top of mind for us. At Applied, we proactively protect your personal information and only communicate with candidates via a ************************** email or through our official careers' portal. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers. EEO Statement Applied Systems is proud to be an Equal Employment Opportunity Employer. Diversity and Inclusion is a business imperative and is a part of building our brand and reputation. At Applied, we don't discriminate, and we are committed to recruit, develop, retain, and promote regardless of race, religion, color, national origin, sexual orientation, gender identity, disability, age, veteran status, and other protected status as required by applicable law. #LI-Remote

Amazing Career Moments Happen Here Transforming the insurance industry is ambitious, we know. That's why at Applied, we're building a team that shows up every day ready to learn, willing to try new things, and driven to deliver innovative software and services that make us indispensable to our customers, all within a culture built on values that make us indispensable to each other too. With 40+ years of experience in the Insurtech industry, we're not just redefining what's achievable; we're creating a place where amazing career moments are made possible. Position Overview We're searching for a Software Development Engineer in Test (SDET) to join our Indio Engineering team. In this role, you will develop test cases, complete testing, and provide insights about technical issues to ensure timely resolution. You will partner with architecture and engineering teams on prioritization of testing tasks to provide insights needed for the ongoing delivery of high-quality software applications. What You'll Do As a Software Development Engineer in Test (SDET), you will: Create test plans and conduct testing to assess the impact of changes Develop automated tests from manual test cases using modern frameworks Ensure test design adheres to the guiding principles for architecture and quality Resolve technical issues and address risks to prevent high-severity issues Maintain technical documentation relating to test architecture, design steps, integration processes, or procedures Collaborate with architecture and software development teams to maintain quality as our products and underlying architecture continue to evolve We're looking for someone who: Can work remotely or from an Applied Systems office. We're Excited to Learn More About You Your experience may include: 3+ years of experience with automated testing Practical experience with automated testing across UI and/or API layers Working knowledge of automated testing tools Practical experience with query languages (e.g., SQL, GQL) Experience running CLI commands in local or remote environments Knowledge of microservices, cloud computing, and related technologies Ability to develop test strategies and quality gating within CI/CT/CD pipelines Experience reviewing and analyzing logs to validate functionality and/or to identify and address potential defects in software products Ability to address challenges independently by analyzing change logs and/or reports, as well as technical documentation You may have other skills or credentials, including: Working knowledge of automated testing tools, Playwright, or Mabl Knowledge of agile software development practices Experience with tools such as Jira and Confluence Working knowledge of cloud computing and related technologies, such as AWS, GCP, Azure, Kubernetes, Docker We know that talent comes from all backgrounds and experience levels. We encourage military members and their spouses, as well as candidates without a degree or a background in tech, to apply! When You Join Team Applied, You Can Expect: A culture that values who you are and recognizes that you aren't just an employee; you are a teammate, and you matter. We thrive on the benefits of our different experiences and celebrate the uniqueness our teammates bring to work with them every day. We flex our time together, collaborating remotely and in-person to empower our teams to work in the ways that work best for them. A comprehensive benefits and compensation package that centers our teammates and helps them to bring their best to work every day: Medical, Dental, and Vision Coverage Holiday and Vacation Time Health & Wellness Days A Bonus Day for Your Birthday Learn more about the people behind our products at **************************************************** Your Security Matters: Our candidates' personal information and online safety are top of mind for us. At Applied, we proactively protect your personal information and only communicate with candidates via a ************************** email or through our official careers portal. Recruiters will never request payments, ask for financial account information, or sensitive information like social security numbers. EEO Statement Applied Systems is proud to be an Equal Employment Opportunity Employer. Diversity and Inclusion is a business imperative and is a part of building our brand and reputation. At Applied, we don't discriminate, and we are committed to recruit, develop, retain, and promote regardless of race, religion, color, national origin, sexual orientation, gender identity, disability, age, veteran status, and other protected status as required by applicable law. #LI-Remote or #LI-Hybrid