Gainsight CEO and leadership

Wanna'-be Pittsburgh Steelers football player who plays day-job as a leader of technology companies. Specialties: * Team: Authentic culture, recruiting, alignment, leadership* Product Management: Strategy, user experience, launches* Technology: Data center operations, agile/scrum development, technical strategy* Sales: Inside sales, enterprise sales, funnel management* Marketing: PR, analyst relations, online marketing / lead gen* Finance: VC fundraising, debt, cash management, budgeting, board management* Domains: SaaS, Customer Success, customer retention, churn, big data, analytics, cloud

Mickey Alon is the founder and CTO of Gainsight PX (previously Aptrinsic), the Product Experience Platform. He is a serial entrepreneur focused on designing, building and launching innovative products that help drive business outcomes. Before joining Gainsight through the acquisition of Aptrinsic, Mickey was Global VP of Engineering where he led the global engineering and product management for their web personalization and predictive content solutions. He is also the CEO and Co-Founder of Insightera, a personalization and predictive analytics software, which was acquired by Marketo in 2013. He also co-authored Mastering Product Experience in SaaS - a book on delivering personalized product experiences with a product-led go-to-market strategy.

Recognized domain expert in Customer Success especially in a startup environment and in SaaS (Epiphany, NearbyNow, Mozes, Marketo).

Domain expertise in Customer Success and Marketing-related software (Epiphany, Mozes, Marketo).

Track record of helping to grow small private companies into public, ready-to-be-public, or acquisition-ready companies.

Deep understanding of Customer Success, Customer Support, and Professional Services from a management, marketing, and business model standpoint.

Specialties: Strategic and operational understanding of all things customer-related (customer sat, retention, success, support)

Building teams from scratch.

Starting companies and thriving in a startup environment.

Managing strategic and complex accounts.

Working in an environment where everything is not yet etched in stone. Changing sales pitch and marketing messages weekly, morphing comp plans, etc. until the sweetspot is discovered.

Carol Mahoney is a Chief People Officer at Gainsight and is based in San Francisco, California. She has worked as Talent Acquisition Consultant and Owner at Live Leap; Consultant - Head of Recruiting at OPOWER, INC.; and Director of TA, Director of HR at INTUIT INC. Carol studied at Santa Clara University between 1979 and 1981.

Jeff Depa is a Senior VP:Worldwide Operations at Lucidworks and Chief Revenue Officer at Gainsight and is based in Austin Texas Metropolitan Area. He has worked as Area Vice President, North American Infrastructure Sales at ORACLE CORP; Director, Regional Sales Executive, Web 2.0 Vertical at Sun Microsystems; and VP:Area at DataStax. Jeff studied at Weatherhead School of Management, Case Western Reserve University, and GEORGE MASON UNIVERSITY.

Over 30 years of information technology and business leadership. Deep experience and knowledge across IT disciplines including Enterprise Applications, Business Process Optimization, IT Infrastructure, Enterprise Architecture, and Information Security. Extensive management experience of teams from 20-200, for enterprises large and small.

Mickey Alon is the founder and CTO of Gainsight PX (previously Aptrinsic), the Product Experience Platform. He is a serial entrepreneur focused on designing, building and launching innovative products that help drive business outcomes. Before joining Gainsight through the acquisition of Aptrinsic, Mickey was Global VP of Engineering where he led the global engineering and product management for their web personalization and predictive content solutions. He is also the CEO and Co-Founder of Insightera, a personalization and predictive analytics software, which was acquired by Marketo in 2013. He also co-authored Mastering Product Experience in SaaS - a book on delivering personalized product experiences with a product-led go-to-market strategy.

Recognized domain expert in Customer Success especially in a startup environment and in SaaS (Epiphany, NearbyNow, Mozes, Marketo).

Domain expertise in Customer Success and Marketing-related software (Epiphany, Mozes, Marketo).

Track record of helping to grow small private companies into public, ready-to-be-public, or acquisition-ready companies.

Deep understanding of Customer Success, Customer Support, and Professional Services from a management, marketing, and business model standpoint.

Specialties: Strategic and operational understanding of all things customer-related (customer sat, retention, success, support)

Building teams from scratch.

Starting companies and thriving in a startup environment.

Managing strategic and complex accounts.

Working in an environment where everything is not yet etched in stone. Changing sales pitch and marketing messages weekly, morphing comp plans, etc. until the sweetspot is discovered.